La Crosse Job Listings

Details: West provides professional Sales & Account Management solutions to the worlds’ most recognizable brands. West is a company on the move – a career-orientated, client-focused and stable organization with a performance driven attitude that is focused on the bottom-line. Last year alone, we added $3.7B in revenue for our clients by applying a dynamic suite of sales enablement tools that maximize our employees’ full potential. Members of West’s Financial Services team have the opportunity to represent the most prestigious financial services providers in the world. Through a variety of initiatives, our sales associates deliver the following: • Consult with business owners & present solutions to help businesses optimize cash flow and manage their expenses • Nurture existing business relationships to increase engagement and usage of current products • Help businesses accept payment card products at their locations • Support the field sales team by setting face-to-face appointments with C-Level executives to discuss the suite of available expense management products • Deliver small business financing through commercial loan products designed for existing customers Overall, our goal is to help businesses streamline expense management, improve cash flow & profitability, and continue to grow. We accomplish this through innovative services which exemplify an unwavering customer-centric approach to business. We succeed by doing what’s right for the customer and deliver industry-leading customer experience along the way. Last year alone we were responsible for generating more than $11B in charge volume to our client’s top-line. Members of our Financial Services team are passionate communicators who understand businesses and their challenges, solve problems creatively, and thrive in an environment where every customer is unique.

Details: Ref ID: 04640-116354 Classification: Business Analyst Compensation: $80,000.00 to $95,000.00 per year Business Analyst - Lafayette, LA We are looking for a Business Analyst with experience planning, providing requirements, solution analysis and implementation of IT solutions to the Business Units. The candidate will be working with Project Managers and team members for to provide documentation and system implementations for assigned projects. This individual will also act as a liaison with vendors and consultants. We are looking for proven experience with project management methodologies working with intricate, multifaceted projects. The candidate should have 8+ years of business application experience. Experience developing KPIs and other tools to measure business goals. Also the candidate must have oil and gas or logistics industry experience. Interested candidates please apply to: Erin Hogan 504-613-3370 Erin.H

Details: POSITION SUMMARY: This position is responsible for the Company’s tax compliance, tax planning, audit support, and accounting for all tax matters. This position will work closely with many areas of the business, service providers, and other tax professionals in carrying out their responsibilities. • Advise management on tax planning opportunities • Direct activities of others as needed to support tax planning and record results • Research and develop tax-savings strategies • Research the implications of tax laws and advise management on tax related issues • Liaison with operating management on tax issues and accounting staff on tax accounting issues • Assist Treasury with tax planning and estimating/monitoring of annual cash needs and distributions • Help minimize tax risks with M&A and other business dealings • Department liaison with IT staff on all technical matters relating to tax applications • Responsible for completion of federal, international, and state income tax returns including all related analysis and support • Responsible for all sales, franchise, and property tax for state and local jurisdictions • Oversee the preparation and analysis of various financial and operating reports for senior level corporate management • Provide auditors with various tax provision reports, tax entries and work papers as requested • Research and resolve other tax accounting and financial reporting issues as requested • Responsible for transfer pricing and management fee arrangements • Ensure appropriate internal controls are in place over accounting for income taxes • Identify non-compliant issues and improvement opportunities • Assist in the preparation and refinement of Audit work programs • Work with external professionals and specialists to complete Audits and projects

Details: Full Time Brookdale - 6737 W. Washington St. Suite 2300 Milwaukee, WI 53214 A career with Brookdale has never been more rewarding! Brookdale is the only national full-spectrum senior living solutions company and committed to providing the best options for our over 110,000 residents we serve. The services that we offer ensure residents continue to live the lives that they want while also meeting all of their needs along the way. Every day our associates collaborate to guarantee this promise is fulfilled in more than 1,150 communities in 47 states. Our Senior Living Solutions include: Independent Living, Assisted Living, Memory Care, Skilled Nursing, Continuing Care Retirement, Therapy, Hospice, Home Health, and Personalized Living. We are pleased to welcome Emeritus to Brookdale. Together as the world’s largest provider of senior living solutions, we now offer unparalleled opportunities to grow your career while further enriching the lives of the residents and families we serve. More than a company, it is a calling. To learn more about Brookdale and how our associates make a difference: Fulfilling Dreams * Record-Breaking Fundraising for Alzheimer’s * Best of the Best Awards * Brookdale Senior Living Solutions * YouTube Key responsibilities include: * Enters projects into PeopleSoft eProcurement to create requisitions * Monitors and manages the approvals of requisitions ensuring requisitions are approved in a timely fashion * Receives and files all purchase orders into the project folder electronically, verifies delivery and receipt of all vendor purchase orders, following through accordingly * Manages all vendor/manufacturer trackers and communicates when items are backordered and /or fabric order status * Manages all products that ship directly to a community site, notifying appropriate parties of status At Brookdale, you will enjoy a rewarding career with a forward thinking company while receiving an impressive portfolio of benefits designed to help you maintain a comfortable lifestyle for you and your family, including • Major Medical • Dental• Vision• Flexible Spending Account • Short-term Disability • Long-term Disability • 401(K) with Company Match • Life Insurance • Tuition Reimbursement • Paid Vacation & Holidays • Continuing Education • License Reimbursement

Details: POSITION: Engineering Technician LOCATION: BD Medical, Franklin, WI GENERAL FUNCTION The engineering technician provides technical support to production and facility in the areas of mechanical and electrical maintenance. Leads and supports all projects as needed for optimal production. RESPONSIBILITY Establishes and maintains electrical and mechanical components within the facility. Leads and supports machine design, installation, and validation projects. Interacts closely with team members and functional areas supporting large projects. Assists with the design, development, installation, debugging, validation, and start-up of new/ modified equipment or processes. Demonstrates initiative by routinely taking on challenging tasks that improve processes. Proposes design changes to management in the areas of equipment upgrade, problem elimination, quality improvements, and cost reduction. Works with all levels to facilitate these changes. Performs major machine repair and overhaul, as required, initiating purchase requisitions when outside repair is needed. Diagnoses and corrects mechanical, electrical and electronic malfunctions which are beyond the capabilities of production personnel. Performs preventative maintenance as scheduled. Establishes and improves the PM program, as required. Manages the spare parts inventory in the parts crib. Installs, tests, repairs, and adjusts electrical and electronic equipment such as recording, regulating, indicating, and controlling instruments. Fabricate new parts or repairs existing electrical parts as appropriate. Support production operation to achieve manufacturing goals. Other duties, as assigned.

Details: Ref ID: 04620-112122 Classification: Tax Staff (corporate) Compensation: $60,000.00 to $70,000.00 per year Robert Half Finance & Accounting is currently recruiting for a Tax Accountant/Analyst for one of our clients located on the east side of Madison. If you have a passion for tax and would love to work for a reputable employer this could be the opportunity for you!. As a Tax Accountant/Analyst you will be responsible for preparing transaction tax returns for monthly, quarterly and annual filings, researching transaction tax issues, preparing and assisting with tax audits, reconciling general ledger tax accounts, managing the fixed asset tracking system and software and other duties as they are assigned. For immediate consideration, apply online at www.roberthalf.com/finance/ or call Jeremy Esch at (608)831-1182. You can also email me directly at .

Details: ITT Technical Institute is a leading provider of technology-oriented postsecondary degree programs designed to help students develop skills and knowledge they can use to pursue career opportunities in a variety of fields. At our more than 140 accredited ITT Technical Institutes located in approximately 39 states, we predominately provide career-focused degree programs of study in fields involving technology, criminal justice, business, and nursing to approximately 60,000 students. Today, we continue to execute our model, add new programs of study, and grow at a very rapid pace building new campus locations across the country. At ITT Tech we are committed to helping men and women develop the skills and knowledge to pursue many opportunities in fields involving technology, criminal justice, and business. The Civil Drafting and Design Instructor is responsible for providing quality instruction to students by ensuring student satisfaction through the classroom or laboratory setting according to the program objectives.

Details: Well established company in the Pleasant Prairie, WI area has immediate temp need for a Payroll Specialist for a 8-10 week medical leave coverage. As a Payroll Specialist for this nationwide service provider you will process payroll for approximately 200 employees on a weekly basis. Training provided! Qualifications: 2 years of payroll processing with a minimum of 100+ employees Payroll service experience like ADP or Paylocity is a plus Ability to process information quickly and with good attention to detail If you are interested in this Payroll Specialist job in Pleasant Prairie, WI or other accounting opportunities then click "apply" below and apply online at www.accountingprincipals.com

Details: Ref ID: 04640-116978 Classification: Accounting - Medical Compensation: $10.92 to $12.65 per hour Accountemps is seeking an experienced data entry clerk with previous experience in Medical Billing and Charge Entry in a Hospital Setting. Please apply at or call 504-529-9747 for more information.

Details: Ref ID: 04630-106986 Classification: Medical Coder Compensation: $15.20 to $16.60 per hour We are currently hiring medical coders! Duties include: Processes insurance claims and patient statements, coordinates with insurance companies to secure payment for patients, verifies all entries made by cashiers, trains appropriate personnel on computerized billing system, responds to patient billing and statement inquiries, makes recommendations to management for write-offs.

Details: Our client is a leading global provider of Sterile Processing systems and solutions for hospitals and healthcare systems with US headquarters located in Charleston, SC. At our client, their mission is to provide absolute customer confidence in sterile processing solutions by providing superior products and creating integrated systems through exceptional design, installation and service teams. Our client has an immediate need for a Field Service Technician in or around Madison, WI area. The Field Service Technicians are responsible for the installation, service and maintenance of our client products including demonstrating to customers correct usage and application. Responsibilities: Troubleshoot and diagnose equipment malfunctions using test instruments Measure and adjust digital and analog instrumentation using calibration equipment Install, modify and repair equipment Provide technical support to customers and other field technicians As required, conduct product in-services Complete various reports such as Service Reports, timesheets, expense reports and parts lists in a timely, accurate and legible fashion Maintain an organized work vehicle with necessary tools, manuals and parts required to provide efficient repairs and installations Requires moving, setting and leveling of heavy machinery Monitoring customer chemical orders and contract sales/renewals

Details: Doggett Rental Services , a major distributor of John Deere heavy construction equipment, has an excellent opportunity available for Inside Rental Sales Representatives at our New Orleans Branch. Sales Representatives will be motivated and committed to meeting customer’s needs, supporting operations of the branch, managing rental contracts, and prospecting new business. Duties include: Renting new and used John Deere and “all-makes" equipment Quoting and negotiating prices Managing and maximizing rental opportunities Managing Rental contracts and all related paperwork Prospecting new business leads Coordinate and track daily equipment movements Processing rental quotes, reservations, contracts, and invoices in compliance with company policies Managing market awareness and providing lost sales reports Working with customers and potential customers to provide solutions to their equipment needs Maintaining industry contact database Making frequent opportunity calls to generate new customers

Details: Job ID: 12788 Position Description: There are two (2) openings for the Milwaukee area and local candidates are preferred. Bimbo Bakeries USA (BBU) is a leading producer of quality baked goods including Sara Lee®, Entenmann's®, Thomas'®, Brownberry®, Boboli®, Oroweat®, Arnold®, Bimbo®, Francisco®, Freihofer's®, Heiners ®, Marinela®, Mrs Baird’s®, Stroehmann®, and Tia Rosa®. Our team of more than 27,000 U.S. associates operates 70 manufacturing locations in the United States. 13,000 distribution routes deliver our leading brands to over 75,000 retail establishments daily. BBU believes that valuing employees ensures the success of the company. We never compromise the quality of our products and we look for employees that will hold the same commitment to quality and service that we do. We come to work with a purpose: To Nourish, Delight and Serve America - Every Meal, Every Day. Bimbo Bakeries USA is seeking two (2) Part time Merchandisers for the Milwaukee area who will be responsible for merchandising fresh bakery products in local grocery stores to ensure adequate product availability on the shelf and on displays. Essential Duties & Responsibilities: Maintain appropriate product levels in the bread aisle and display locations throughout the account. Maintain clean and organized back-room inventory of product. Meet customer service expectations through communication, problem resolution and follow-up with district management. Maintain a professional, team relationship with co-workers and customers. Maintain merchandising standards while rotating products according to date codes. Position Requirements: High school diploma or equivalent. Experience working with minimal supervision. Ability to frequently lift / carry products weighing approximately 50 lbs as well as ability to push / pull up to 100 lbs. Possess a valid driver's license and a safe driving record. Must follow all DOT regulations and be able to pass a DOT physical, pre employment physical, road test, drug screen, MVR, and background check. Ability to provide a high level of customer service and solve customer issues as they arise. Position Attributes: Bimbo Bakeries USA is an Equal Opportunity Employer M/F/D/V We are an Equal Opportunity Employer and do not discriminate against applicants due to race, ethnicity, gender, veteran status, or on the basis of disability or any other federal, state or local protected class.

Details: CTS seeks an experienced Telecommunication Installation Technician for a regional Field Service position covering WI and the surrounding areas/ states. This position requires 3 years experience installing DSL, Cable Modem, T-1 lines & similar technologies at the customer premise. Previous experience with commercial/ retail customers preferred. This is a direct hire position. Candidates for this position must have strong cabling skills including the installation and termination of CAT 5/6 copper cabling and be well versed in the use of Tone/ Probe, punch down tool, etc. A background in computer networking and good trouble shooting skills are also required. This is a Field Service Position - there will be daily travel and overnight stays may be needed to accomplish the route. A company vehicle & gas card will be provided. A valid license and clean driving record is required. Required Skills: DSL, Cable Modem and/ or T1 installation experience. Installation, configuration & troubleshooting of modems & routers. Good networking skills. Hands-on cabling skills.

Details: VP, Financial Planning & Analysis - Personal Lines Job Summary Direct financial operations within area of responsibility by ensuring accurate and timely achievement of financial reports, collaborating with key stakeholders on opportunities for continuous improvement and providing strategy and vision around financial planning processes. Essential Job Responsibilities Execute financial strategy in the development and maintenance of the financial planning process by regularly analyzing and reviewing financial data, testing financial analysis models and providing senior management with recommended action plans for process improvement Facilitate effective decision-making and provide vision for area of responsibility by analyzing financial information, forecasting business, industry and economic conditions and communicating results Lead the development and maintenance of financial planning and budgeting processes by analyzing and interpreting operating results and trend requirements Collaborate with internal and external stakeholders by identifying, researching and resolving discrepancies in financial reports, utilizing internal reporting processes and implementing solutions to improve efficiency of financial operations Oversee the development of effective functional and financial business solutions by leading requirements, gathering and translating needs into actionable processes, identifying and managing resources, delegating workload, setting priorities and encouraging team collaboration Facilitate timely and accurate preparation of various financial reports by analyzing results, ensuring accuracy with financial planning and presenting results to senior management with specified recommendations Manage a performance enhancement culture by actively coaching and mentoring direct reports, providing regular feedback and developing employees for wider roles and responsibilities to foster professional growth and development Manage budgeted resources by anticipating expenditures, accurately forecasting resource needs/costs and properly accounting for expenses to meet requirements and achieve fiscal responsibility Create a positive environment by modeling cultural expectations and guiding leaders to reward performance and value "can do" people, accountability, diversity and inclusion, flexibility, continuous improvement, collaboration, creativity and fun Model QBE values in personal work behaviors, decision-making, contributions and interpersonal interactions; manage own career development by soliciting feedback and valuing other perspectives

Details: Haworth, a global leader in the design and manufacture of organic workspaces, is currently seeking a Health and Safety Manager located at our corporate headquarters in Holland, Michigan . (Relocation assistance will be provided!) We are a family owned company that values diversity and inclusion. Join a company that values innovation, sustainability, and you! Health and Safety Manager Job Responsibilities: Creates, executes, and manages loss control programs for compliance recommendations of insurance and governmental regulations to ensure compliance standards are met. Creates, develops, and monitors, throughout North America, corporate safety policies and procedures to eliminate work place exposure to hazards. Provides technical support and input for safety systems and equipment safety buy-off to all levels of line management to ensure safety of equipment prior to release to manufacturing. Ensures and conducts safety training activities and maintains records of training as necessary to meet regulations and ensure corporate growth. Develops and maintains favorable working relationships with Occupational Safety and Health Administration (OSHA), Department of Natural Resources (DNR), Environmental Protection Agency (EPA), and other related governmental agencies to ensure compliance. Develops and implements safe work practices and acceptable risk levels for new and existing technology to ensure safe work environment. Creates metrics, analyzes results, and reviews all injury reports to evaluate safety program effectiveness; redirects programs, based on results of injury and illness statistics. In collaboration with Medical Center, manages workers compensation claims throughout North America. Conducts root cause analysis and case manages all injuries and near misses. Maintains Haworth’s safety database and issues reports required by governmental agencies to ensure compliance. Administers Haworth’s Safety Corrective Action Request (CAR) system to ensure implementation and closure of corrective actions. Responsible for annual audit of effectiveness of all safety programs for North American plants. Mentors, trains, and develops Human Resources (HR) Consultants in all aspect of industrial safety; maintains dotted-line reporting of plant HR consultants for all matters concerning industrial safety. Consults globally on matters concerning industrial safety to ensure consistency of programs and compliance. Job Requirements: Bachelor’s degree in Operations Management, Operational Health and Safety or Business Administration. Minimum of 10 years’ experience in manufacturing environment, including three years in safety-focused role and five years in a leadership role. Ability to plan and organize, working from detailed and/or conceptual point of view, and communicate effectively at all organizational levels. Basic computer skills. Knowledgeable of OSHA regulations and required safety plans. Ability to regularly travel overnight up to 70%. HAWORTH - where global perspective and a unique design point of view come together beautifully to create Organic Workspace® solutions. EEO/AA Employer M/F/D/V Please advise us if you need an accommodation at any time during our selection process.

Details: Title: Director of Immunology Discovery and Research Location: New York City, New York JDRF is the leading global organization funding type 1 diabetes (T1D) research. JDRF’s goal is to progressively remove the impact of T1D from people’s lives until we achieve a world without T1D. JDRF collaborates with a wide spectrum of partners and is the only organization with the scientific resources, regulatory influence, and a working plan to better treat, prevent, and eventually cure T1D. As the largest charitable supporter of T1D research, JDRF is currently sponsoring $568 million in scientific research in 17 countries. In 2012 alone, JDRF provided more than $110 million to T1D research. JDRF currently has opportunities for a Director of Immunology Discovery and Research to be located at our facility in New York City, New York! The Director will have responsibility for directing JDRF’s discovery immunology research program and Antigen-Specific Therapies portfolio. The candidate is expected to develop a program and portfolio of basic research projects to achieve the foundation’s Discovery and Translational goals. The candidate is expected to work interactively with the Translational Development team to catalyze transition of the discovery portfolio to translational efforts. Effective candidates will catalyze, drive, integrate, and coordinate activities of our academic- and industry-based investigators in this area. The Senior Scientist/Director will be responsible and accountable for establishing and monitoring measurable research milestones. The candidate will oversee and manage the program team and is expected to work in a team-based, matrixed environment to ensure effective communication and coordination across the JDRF Research and Advocacy department. SPECIFIC RESPONSIBILITIES: Create and direct the vision, mission, and priorities of the discovery immunology portion of the portfolio at JDRF and support the guiding principles of JDRF. Assess and respond to progress toward milestones and share, in a timely fashion, milestone outcomes with the internal teams, advisory committees and JDRF Research Committee. Work closely with academic and industry investigators to facilitate and integrate their research. Cultivate and maintain research interactions with pharmaceutical and biotechnology companies. Work closely with the lay and scientific members of the advisory board to the program to provide feedback on research opportunities, bottlenecks, and progress. Provide leadership to the Program Team and the Research and Advocacy department staff. Work with Research Business Development to foster collaboration between academic efforts and industry programs in the area of immune therapies for type 1 diabetes Work with Project Management to develop timelines and budgets, and ensure that tasks are completed on time and within budget. Liaise with the Translational Development team within Research to ensure seamless transition of projects from Discovery Research as appropriate. Conform to stated strategies and business needs at JDRF. Participate in staffing decisions, supervise, and evaluate staff. Communicate and set expectations clearly and appropriately. Provide ongoing growth and development by motivating, developing, and directing staff. Represent the best interests, professionalism and integrity of JDRF in all activities and relationships through a unified message of the JDRF mission and a commitment to organizational standards and leadership by personal example. Implement departmental and organization wide policies and procedures. Plan, schedule, prioritize, and monitor all activities and procedures related to the department. Maintain liaison with JDRF constituency by providing appropriate knowledge and information. Lead and/or participate in meetings. Discuss objectives and strategies of the Foundation and/or departmental activities and procedures. Ensure that the confidentiality and security of all information under his/her supervision is maintained. Monitor and evaluate ongoing research grants, contracts, and training awards, including establishment of guidelines for determining progress and impact of these programs. Liaise with grantees, applicants, and appropriate organizations including academic departments of universities, and other government and non-governmental research organizations. Represent JDRF with these organizations and develop collaboration/cooperation with ongoing research activities and solve problems of mutual interest where appropriate. Attend scientific meetings and workshops that impact (or could potentially impact) on Type 1 diabetes research and keep the Research Department up-to-date about new scientific and medical findings.

Details: AIG Travel has an opportunity for you! If you like talking with people, if you enjoy both sales and service, and if you embrace learning new things, then a role in our World Service Centre Canada team might be right for you. Play an integral roleby providing travel insurance policy sales and customer service. Our World Service Centre answers incoming phone calls from customers and provides education and support to current and potential customers by answering questions related to our products and services. No insurance experience is needed! We will provide you with all of the training, support and funding required to become a licensed travel insurance professional. Beyond career development, another benefit to becoming a licensed travel insurance professional is that you become eligible for performance incentives (tied directly to sales and customer service results). Primary responsibilities include but are not limited to: Using (describe EZ Tips) a customized program to collect and recommend and sell a viable product based on customer's travel itinerary Answering product questions and assisting customers with pre and post sale inquiries Assisting customers to make the best product selection Qualifications for this position are as follows: Proficiency in French and English. The ability to obtain a Canadian Accident and Sickness license within 6 months of hire date. 1+ year's sales & customer service experience. Proven experience in product or service sales. Excellent verbal and written communication. Ability to learn new accounts and updates to policies. Proven conflict resolution skills. About AIG American International Group, Inc. (AIG) is a leading international insurance organization serving customers in more than 130 countries and jurisdictions. AIG companies serve commercial, institutional, and individual customers through one of the most extensive worldwide property-casualty networks of any insurer. In addition, AIG companies are leading providers of life insurance and retirement services in the United States. AIG Property Casualty is a global market leader, one of the few truly global property casualty franchises. AIG Life and Retirement is one of the largest life insurance organizations in the U.S., and provides protection, investment and income solutions needed for financial and retirement security. United Guaranty Corporation is the marketplace leader in mortgage insurance in the U.S. Additional information about AIG can be found at www.aig.com | YouTube : www.youtube.com/aig | Twitter : @AIG_LatestNews | LinkedIn : www.linkedin.com/company/aig

Details: Universal Banker Provides personalized banking services to our customers by performing duties of a Teller and Personal Banker . Essential Duties and Responsibilities include the following. Other duties may be assigned: Evaluates needs of potential customers and offers appropriate financial products and services Prepares and compiles new customer application and information to open new account. Ensures completeness of all account documentation Receives loan applications and assists Banking Center Manager in processing of loan documentation Oversees timely closing and funding of loans. Closes loans on behalf of Banking Center Manager Provides ongoing relationship servicing with current customers to maintain goodwill and gain additional business Informs and advises customers of status or enhancements to current account productivity, and suggests resolution on account disputes and other account activity. Responds to customer inquiries and requests regarding account Coordinates and assists back office personnel in resolving credit problems, delinquent payment issues, and other related affairs Promotes and cross-sells other establishment products and services as appropriate to customer requirements Assits in any other activity needed so that the branch meets customer needs efficiently Perform paying and receiving transactions satisfactory and efficiently Meet teller balancing standards monthly as stated in the Teller Over & Short Policy. Deliver excellent service to all customers Perform additional duties within the banking center as needed to help fellow co-workers. Receives checks and cash for deposit, verifies amount, and examines checks for endorsements Cashes checks and pays out money after verification of signatures and customer balances Enters customers' transactions into computer to record transactions, and issues computer generated receipts Places holds on accounts for uncollected funds Explains, promotes, or sells products or services such as travelers checks, savings bonds, money orders, and cashier's checks Removes deposits from, and counts and balances cash in, automated teller machines and night depository Complies with all applicable banking regulations, including Bank Secrecy Act. Follows Red River Bank policies and procedures. Attends or completes all required training Competencies: To perform the job successfully, an individual should demonstrate the following competencies: Demonstrates attention to detail. Delivers excellent customer service Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully Strives to continuously build knowledge and skills Manages difficult or emotional customer situations; Responds promptly to customer needs. Maintains confidentiality Speaks clearly and persuasively in positive or negative situations. Exhibits sound and accurate judgment; Makes timely decisions. Prioritizes and plans work activities; Uses time efficiently. Demonstrates accuracy and thoroughness Observes safety and security procedures

Details: Recruiter: Veronica Position: Technical Support Rep Location: Milwaukee, WI Pay rate: $13.00/hr Schedule: Assigned shifts can begin as early as 7am, can end as late as 7pm. Length of assignment: Temp to perm WorkwayProfessional Staffing is in partnership with a leader in the Real Estateindustry who provides a broad range of managed services including Property TaxManagement, Flood Services, Loan Modification and Foreclosure Audits formortgage lenders, servicers and investor services. Essential Duties and Responsibilities Troubleshoot customer service calls and escalations. Perform Help Desk calls as needed. Receive assignments in the form of objectives and determine how to use resources to meet schedules and goals. Work on issues of diverse scope where analysis of situation or data requires evaluation of a variety of factors. Follow processes and operational policies in selecting methods and techniques for obtaining solutions. Performance is based on quality, attendance and productivity metrics. Education Requirements Associate’s degree in Computer Science, Engineering, or Business Management required. Bachelor’s degree preferred. Skills/Experience Requirements Able to communicate in English, both verbally and in writing. Intermediate to high knowledge of Windows OS, internet technologies, and browsers for troubleshooting purposes: Registry Editor, MSConfig, Command Line, Internet Explorer, Chrome, Firefox, and Safari. Excellent telephone customer service skills. Ability to analyze and solve problems. Ability to exhibit self-control in stressful situations. Ability to learn and adapt, applying technical information in a fast-paced, demanding work environment. Ability to follow policies and procedures, attention to detail. Time management and workload prioritization. Computer keyboard accuracy. Ability to become familiar with, organize, and utilize various resources to research issues independently. Solid working knowledge of Windows OS & MS Office Suite required.