La Crosse Job Listings

Details: Position Purpose: Supervise the day to day operations of the case management function. Communicate with departmental and plan administrative staff to facilitate daily department functions. Assure compliance with established referral, pre-certification and authorization policies, procedures and processes by related Medical Services staff. Assure compliance with established onsite and concurrent review, case management, referral, pre certification and authorization policies, procedures and processes. Assure compliance with emergency management policies, procedures and processes. Facilitate on-going communication between case management staff, utilization management staff and contracted providers. Assist with the implementation of policies and procedures regarding medical case management. Maintain compliance with federal and state regulations and contractual agreements. Coordinate and communicate medical service functions with other departmental functions. Act as medical resource for appeals function. Assist Medical Services staff with computer systems issues related to case management. Conduct telephonic review of cases with doctors, hospitals, and other providers. Compile and review multiple reports for statistical and financial tracking purposes to identify case management trends and assist in financial forecasting.

Details: Position Purpose: Provide timely drug therapy for Medicaid health plan members by processing prior authorization and medical necessity requests Review prior authorization requests and make determinations for drug products according to member benefits and coverage criteria Responsible for setting criteria for medication analysis, coordinate reports to clients, meet regulatory reporting requirements for drug utilization review and fraud and abuse reporting Develop clinical criteria for review of non-formulary or non-preferred drug lists medications and communicate recommendations to clients Oversee the drug utilization review and medication therapy management programs at the assigned plan to meet Medicare Part D requirements and develop systematic reviews of prescription claims to meet strategic initiatives Develop clinical edits effective at the point of sale to enhance appropriate drug utilization based on evidence-based criteria Provide clinical guidance and support to the assigned pharmacy technicians Develop and review guideline criteria for prior authorization and non-formulary drugs in support of Pharmacy and Therapeutics Committee function and pharmacy benefit design Ensure and evaluate quality controls and implement opportunities for performance improvement in pharmacy practices Research drug information to maintain drug knowledge and disease state understanding for application to prior authorization reviews

Details: The primary duty of this position is management and administration of the branch to ensure that budget goals are met and to ensure compliance with all banking laws and regulations. Depending on branch size and staffing, the Branch Manager regularly and customarily directs the work of the staff to effectively identify the financial needs of our customers. The Branch Manager also provides on-site leadership, motivation and direction for the branch staff; expands the customer base and branch profitability; integrates products/services with customers’ needs and actively participates in the community in order to market and promote U.S. Bank products and services. At U.S. Bank, we believe in rewarding motivated employees that deliver top performance. You will be rewarded for your hard work with incentives which are based on your sales referrals, the branch's growth, and customer satisfaction. This position requires National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z. You will be subject to the required registration process, which includes a criminal background and credit check. Failure to meet or maintain any of the NMLS registration requirements, including maintaining a satisfactory criminal and credit record, may result in a rescission of your offer or termination of employment. Must be able to work a flexible schedule including weekends (for branch locations open on Saturdays). Your Career is Here.

Details: As an Outside Sales Representative , you will own the entire sales process: prospecting, in-home sales consultation, sales, and post-install customer satisfaction follow-up, for Home Security products to residential customers within assigned territory. You will work independently in the field 90% of the week or more using a company-issued vehicle with gas reimbursement. Successful candidates are driven “hunters”, with a strong work ethic, a high degree of integrity and an entrepreneurial and achievement-oriented attitude. Primary Responsibilities and Essential Functions Sells Cox Home Security services and ancillary products to residential customers to meet or exceed sales goals. Creates self-generated sales leads for the purpose of selling Cox Home Security products and services. Meets with prospective customers to collect information required to assess their home security needs in detail and qualify prospects; delivers sales presentations and demonstrations to customers and prospects. Uses solution selling techniques to leverage the position of Cox Home Security products to educate and influence customers to buy products, typically, in one sales call. Negotiates pricing, products, promotions, and terms/conditions with prospective customers. Tracks orders and serves as a point of contact for customer throughout sales and installation process. Keeps customers informed of installation progress and installation problems and maintains client satisfaction throughout the sales cycle. Builds and maintains relationships with developers, realtors, insurance agents, contractors, builders in subdivisions to promote Cox Home Security products and services. Builds and maintains effective internal network to refer problems and process sales and installation orders. Provide input to Cox Home Security Manager for new product releases and changes. Initiates and documents new account information by keying orders into ICOMS. Documents and communicates installation design for Installers, plans and organizes daily work route in territory and schedules installation appointments if necessary. Maintains and submits sales activity reports in a timely manner. Attends job-related training to increase knowledge of Cox and competitor home security services and offerings, consultation, negotiation, and sales skills; attends scheduled team meetings, refresher training, and service updates.

Details: PURPOSE : Provide on-time delivery of Harris Rebar products to customers. DUTIES AND RESPONSIBILITIES Demonstrate conduct consistent with Harris Rebar’s vision and values. Drive a tractor trailer and/or straight truck to make on-time deliveries of rebar and related products to customers. Load and unload materials. Adhere to safe driving regulations. Maintain orderly paperwork. Perform other duties as required by supervisor.

Details: Management Trainee (MT) Become a part of G&K Services management team of the future! The Management Trainee position provides recent College and/or Military graduates with a series of rotations through various G&K departments. Through hands on experience with mentor led, on-line, and classroom training, Management Trainees are prepared for a front-line supervisory role in an area that best matches his or her interests, skills and abilities, and business needs. This is a great fast-track opportunity to become part of G&K’s management team. As such, we are looking for individuals who will combine hard work and passion to achieve desired results. HERE IS WHAT YOU CAN EXPECT:  A clear and thorough understanding of multiple job functions within multiple departments of G&K Services. You will spend an estimated 12-18 months as a Management Trainee, focusing approximately 4-6 months in each of our three primary divisions: Production, Service and Sales.  Successful completion of the Management Trainee curriculum that includes: discussion activities, observations, hands-on experience, self-studies and group sessions.  Opportunity to be an active participant in various business projects.  An assigned mentor and on-going developmental feedback.  Exposure to two or more business locations (may include relocation during program).  Opportunity to meet with Executive leadership.  Management Trainees will fulfill the position requirements by achieving all key performance measures of each rotational position.

Details: Genoa, a QoL Healthcare company is a leader in behavioral healthcare specialty pharmacy solutions. Serving more than 300,000 individuals with a mental illness across 34 states, we are a rapidly growing and successful organization with a strong reputation in serving the mental health community via a network of full-service pharmacies co-located (or embedded) within mental health clinics throughout the United States. The company strives to make a positive impact in our partner clinic and clients’ lives to improve care and outcomes. We seek a Pharmacy Technician to support all functions of the Genoa Healthcare mental health pharmacy, primarily through dispensing medical prescriptions, and performing necessary clerical duties while under the direct supervision of a registered pharmacist. Major Duties & Responsibilities: Provide exceptional customer service to all patients and members of the clinic staff Under direct supervision of the registered pharmacist, fills compounds and prescription orders and makes them available for verification by the Pharmacist. Once verified by the pharmacist, dispenses the prescriptions. Order, receive and store incoming pharmacy supplies. Receive and process wholesaler medication orders. Verify medication stock and enter data in computer to maintain inventory records. Help maintain a clean organized work environment. Perform various clerical duties relating to the department. Work with the pharmacist to assist in the pharmacy functions and keeping the pharmacy in compliance with all federal and state requirements. Occasional medication delivery to consumers. Other Duties as assigned. Educational or Skills Requirements: Must be a licensed Pharmacy Technician in the state you are applying to. Some Pharmacy Technician experience is required PTCB Certification is preferred, but not required for all states Candidates for the position will be subject to a standard reference, background check and drug screening. Knowledge of Microsoft Office and telephone protocol. Duties require professional verbal and written communication skills. Please go to the website to apply, do not contact the Pharmacy directly.

Details: Individuals who register should be prepared to complete a brief questionnaire. Previous registrants will need to take the questionnaire again to be considered. Harris Rebar will only be accepting a limited number of submissions, and the registration period will end on or before 30 days once a set number have expressed the willingness to work in the available positions. Each individual should submit only one questionnaire related to this job posting. Rebar Fabricator I PURPOSE: Bend, cut, bundle, and load reinforcing steel bars in accordance with customer's orders. DUTIES AND RESPONSIBILITIES Demonstrate conduct consistent with Harris Rebar’s vision and values Unload trailers and store material in storage bins Operate a shearing machine to cut reinforcing steel bars to specific lengths Operate a bending machine to bend reinforcing steel bars to specified shape Operate overhead crane to move, assemble and select material to be fabricated or shipped Operate Fabmatic machine that cuts and bends reinforcing steel bars to specified shapes Assemble and load orders onto trailers for shipping Operate power saw for cutting reinforcing steel bars to specified lengths Maintain the shop or designated area in a clean and safe manner 10. Assist other employees in any of the above tasks

Details: Job is located in Sheboygan, WI. As a nurse at St.Nicholas Hospital, you are the patient advocate. You'll thrive in our fast-paced, complex and challenging environment, where decisions are shared, collaboration is paramount and our values are evident in everything we do. We're committed to keeping patients safe, while providing care that exceeds expectations and builds fulfilling careers. Promotes and restores patients' health by completing the nursing process, collaborating with physicians and multidisciplinary team members, providing physical and psychological support to patients, friends, and families, and supervising assigned team members. Identifies patient care requirements by establishing personal rapport with potential and actual patients and other persons in a position to understand care requirements. Establishes a compassionate environment by providing emotional, psychological, and spiritual support to patients, friends, and families. Promotes patient's independence by establishing patient care goals, teaching patient, friends, and family to understand condition, medications, and self-care skills, and answering questions. Assures quality of care by adhering to therapeutic standards, measuring health outcomes against patient care goals and standards, making or recommending necessary adjustments, and following nursing philosophies and standards of care set by state board of nursing, state nurse practice act, and other governing agency regulations.

Details: Operations Manager About USAgain: USAgain is a green for-profit clothes collection company with 12,000 collection bins in 17 states. Currently only 15% of used clothing is diverted from entering the waste stream. Our mission is to make textiles as convenient to reuse and recycle as many other commonly recycled materials already are. Since 1999 USAgain has saved more than 400 million pounds of used clothes from becoming landfill, and sold them wholesale for re-wear, reuse and recycling in the US and abroad. Our collection bins are located where many people have easy, convenient access, such as grocery stores, malls, schools and municipal recycling centers. Read more about our program at: www.usagain.com About the Job: USAgain is looking for a hands-on Division Manager, someone who is ambitious, and can lead the Milwaukee team in a period of growth over the coming years. The Division Manager works out of our Waukesha based office and warehouse facility and is responsible for the profitable operation of the entire division. He/she is also responsible for growing the division from the current 650 drop-off locations to a potential 1,300 drop-off locations over the next several years. Responsibilities & Work Detail: The Operations Manager is responsible for the following 3 departments: Collection, trucks and routes: Transportation Manager and Driver Service Representatives Plan, organize and execute routing for efficient emptying of the collection bins. Deliver excellent customer service to exceed site sponsor and patron expectations Manage DOT and safety compliance Production and warehouse: Material Handling Specialists Receive and process/pack inbound materials Schedule and ship outbound loads to wholesale customers worldwide Quality control Refurbish collection bins Manage OSHA and safety compliance Sales / Expansion: Community Recycling Specialists and Territory Managers Lead the outside sales team to secure high quality, high yielding sites for collection bins Follow an aggressive plan for growth and expansion while managing a solid and profitable operation Build strategic relationships with municipalities, property management companies and retail chains to maximize market potential Additional Responsibilities: Full responsibility for delivering on the plan for the division Full responsibility for hiring, training, developing, disciplining, etc staff Full P&L responsibility to meet or exceed budget for top line, cost, bottom line, and KPI's Utilize standard operating procedures Maintain a safe work place for all employees, compliance with all rules and regulations Set attainable goals and delegate with accountability, celebrating successes along the way Be a part of USAgain's management team with responsibility for developing the company Build good public relations and good will to support the expansion of USAgain

Details: ALL Positions are Entry Level. Our company is teamed up with three of America's largest retail companies to Market, Promote, and Sell. Building our company expansion with large clients, including Satellite fortune 500 companies. We have succeeded in gaining a competitive edge that keeps our clients happy and wanting to help us expand. With expansion on the way we are going to need several motivated and energetic people who are looking to grow within our company. Candidates will be trained in the following: Marketing Promotional Sales Team Management Customer Retention NO Experience Necessary! Full PAID Training Provided!

Details: Aerotek is currently seeking both Aircraft Structures/Sheetmetal & System Mechanics to perform major modifications for large aircraft in the Lake Charles, LA area. All candidates must be able to perform the following task: Must be able to shoot rivets, remove/replace skins, repair spar cords, etc. Perform light to heavy structure modifications per project requirement. Systems Mechanics must be able to troubleshoot and repair all systems (hydraulics, rigging, flight controls, landing gear, etc.) All candidates must have at least 5 years of experience working in a MRO environment, along with certifications (Gen FAM, A&P license, etc). Candidates must be available to work any shift and prepared to work up to 5-7days per week. About Aerotek: Aerotek, headquartered in Hanover, Md., is a leading provider of technical, professional and industrial staffing services. Established in 1983, Aerotek is an operating company of Allegis Group, the largest provider of staffing services in the U.S. Aerotek operates a network of more than 200 non-franchised offices throughout the U.S., Canada and Europe. For more information, visit aerotek.com .

Details: Starting a promising career in the fields of sales and marketing can be a difficult task without the right experience. For individuals looking to begin a career with their competitive attitude, friendly demeanor, and motivation to succeed, CSC Retail Solutions offers paid training for ENTRY LEVEL employees looking to gain experience in the sales and marketing field. Entry Level Representatives will be trained in: Brand Management In-Store Sales Marketing Principles Customer Relationship Management Low Pressure Engaging Communications Customer Acquisition As an Entry Level Representative, you will assist our business with in-store customer acquisition from within Fortune 500 retailers. We do not participate in ANY D2D, B2B, or Telemarketing Sales! We work to promote our clients’ products and services within major retailers by acting as the face-of-the-brand, specializing in product knowledge and brand representation. CSC Retail Solutions offers: Positive, Energetic Atmosphere Paid Training Hourly Base Pay + Uncapped Commissions and Bonuses One-on-One Mentorship in the Marketing Field Professional Work Environment Full-Time, W-2 Position Management Opportunities CSC Retail Solutions is unique in that we only promote from within. Our top leaders are trained with our company from the ground up to learn every aspect of the business. As an Entry Level Representative, you will be trained to excel in areas such as business development, sales, marketing, and communications . Individuals who would like to build a career with us also have the opportunity to advance in the company through a management-training program as well. About CSC Retail Solutions: Client acquisition is one of the fastest growing trends in marketing these days. CSC sets the standard for bringing suppliers and customers together in an easy going unobtrusive way. We give the advertiser an opportunity to rise far above their competition with proven and measurable results. We take the campaigns to the next level and secure the consumer for the client directly. CSC Retail Solutions specializes in in-store marketing campaigns for Fortune 500 companies in the home entertainment industry. We work inside America's largest retail chains helping them promote their brands and acquire new customers.

Details: Contact: Job Summary: Provide excellent customer service and maximize sales by assisting in the daily operation of the store. Job Responsibilities: Acknowledge and greet customers as they enter the store or approach the cashwrap. Follow all company policies, cash handling policies and special store loss prevention procedures. Communicate effectively with customers, fellow employees and store management. Effectively operate a cash register. Understand how to sell Lottery tickets, Mass Transportation tickets and Telephone Calling Cards. Know basic store layout to assist customers in their selection of product and be able to answer customer questions about the entire store. Be knowledgeable and familiar with the surrounding businesses/offerings within the facility. Assist other store employees in maintaining security in stores. Stock merchandise. Inform management of any out of stock situations. Help maintain a neat, clean, organized store, which includes sweeping, dusting, straightening of merchandise on store fixtures and displays. Perform related work as assigned.

Details: Restaurant Manager Job Description Are you skilled in restaurant management? Here’s your chance to join the Olive Garden family! We are seeking an experienced Restaurant Manager to lead and manage restaurant operations. We are passionate about quality Italian food and great service, and we expect the same of our managers. In this management role you will combine your skills and experience to create a great dining experience and effectively manage operations. Don’t miss this opportunity to take your career to the next level with an industry leader. We offer competitive compensation, industry-leading benefits, and a dynamic work environment. Apply today! Restaurant Manager (Restaurant Management / Food Service) Job Responsibilities As a Restaurant Manager you will be responsible for: Monitoring compliance with health and fire regulations Ensuring that food is prepared and presented in an acceptable manner Counting money and making bank deposits Investigating and resolving complaints regarding food quality, service, or accommodations Monitoring budgets and payroll records, and reviewing financial transactions to ensure that expenditures are authorized and budgeted Maintaining food and equipment inventories, and keeping inventory records Scheduling staff hours and assigning duties Establishing standards for personnel performance and customer service

Details: Supervises Security Officers, Lead Officers and other company personnel assigned to one or more posts at client site(s); acts to ensure that all post orders are followed, that established rounds are completed, and that adequate reports are filed. Meets with client representatives as scheduled or as needed to provide assurance that all security requirements are being met and to provide quality customer service. As assigned, in accordance with applicable company policies and procedures and in compliance with state and federal laws, carries out supervisory duties that can include some or all of the following: interviewing, orienting and training employees; planning, assigning, and directing work; coaching and appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems; and, making hiring and termination recommendations.

Details: Are you self-motivated, outgoing and friendly? Advantage Sales and Marketing wants people like you to be an Event Specialists in one of our clients' retail locations. What does an Event Specialist do? They generate excitement, brand awareness and boost sales by hosting events in-stores. Event Specialists are responsible for reviewing program materials, setting up and breaking down the work area, preparing, and sampling products on scheduled event days. Event Specialist Responsibilities include: Conducts consumer facing activities. Event Specialists are friendly and knowledgeable, and represent our client professionally. Event Specialists share information about the products and encourage sales. Make a significant impact on sales and improve the customers' buying experience. Assist customers based on their individual usage needs and interests. Complete call reports, paperwork, and on-going personal training in a timely manner, meeting all deadlines. Strong candidates should possess: Must be confident, and articulate to speak effectively and informatively with consumers. Independent and motivated team player. Ability to work part-time retail schedule. Ability to stand comfortably for up to 8 hours a day. Minimal travel required for training or other scheduled events. Daily access to a PC computer with Internet/email access. Advantage Sales & Marketing, LLC is proud to be an Equal Opportunity Employer Responsibilities Advantage Sales and Marketing LLC (ASM) is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. ASM services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today. An Event Specialist generates excitement, brand awareness, and increases product sales through event sampling and promotions. The Event Specialist is responsible for reading all program materials, set up and breakdown of their working area, preparing, and sampling products on scheduled event days. Conduct Demo Event for approximately 5 ¾ hours Engage the consumer by creating brand awareness and enthusiasm Dynamically and aggressively sell product to consumers. Sample product to consumers (may include cooking) Move around cart area to approach customers within 10 feet of cart and engage them in a professional manner which generates enthusiasm for the product and the event. May be required to expediently escort customers from cart location to other locations within store to obtain product Set up event within approximately 15 minute period Push cart weighing 52-74 lbs distance of 150-300 feet (from storage area to event execution area)Carry appliances/equipment weighing up to 20 lbs a distance of 5-10 feet and up to 10 feet overhead Purchase product and supplies (requires lifting up to 40 lbs and reaching up to 10 feet; carrying up to 40 lbs for a distance of 5 feet)Assemble cart; Construct/set-up/display Point of Purchase materials- insert price signs, display product information and hoist sign with assistance up to 5 lbs Set up/display product/materials on cart. Break down/clean up event within approximately 15 minute period Clean up/sanitize cart Disassemble cart. Push cart weighing 52-74 lbs distance of 150-300 feet (from event execution area to storage area) Return appliances/equipment (requires carrying/lifting up to 20 lbs a distance of 5-10 feet and reaching up to 10 feet overhead) Wash utensils, cookware. Administrative work Study product materials to develop product knowledge. Review event schedule, Complete call reports and timesheets. Attend training materials Check voice mails, emails Calls with supervisor/others as needed.

Details: A job at our firm is unlike any you've ever had. As other indirect channels of business marketing have grown so has the gap between small business owners and fortune 500 companies. Our team members bridge this gap through in-person contact. In your career path here you’ll be challenged. You’ll be inspired. And you’ll be proud. Because whatever your role is here you’ll be a part of something big. Everything in excellence, that’s how we do business at our marketing firm. Every client meeting, every customer interaction, every management meeting, everything! Our clients are major accounts that are leaders in their industries so all of our team members and managers have to be on their A game. This commitment to excellence in every detail of our business is what has allowed us to expand into 4 locations in the US over the past 3 years. Perfection is an ongoing process , and it cannot be achieved through conventional wisdom. It means forever asking “why is it this way?" and “how can it be better." From our business organizational strategy to the personal development of our team management team we are constantly seeking for the next breakthrough. This is why the opportunity for growth within our business is based on performance not seniority. As our team members grow and become larger assets to our organization their compensation and management responsibility should grow accordingly.

Details: Is your career taking you where you want to go? When it began in 1924, Saia (NASDAQ: SAIA) covered a two-state area: Louisiana and Texas. Today, Saia is one of the most successful carriers in the United States, providing regional and interregional LTL, non-asset truckload service, and third-party logistics. Much of Saia's growth has been accomplished through mergers and acquisitions. Headquartered in Johns Creek, GA, Saia is a growing corporation offering the best-in-class benefits and opportunities to inspire every member of our team. With over 8,000 employees dedicated to their jobs and our customers, you may discover your own career path at Saia. The road to a great career starts with Saia! Today, Saia's network of 147 terminals covers 34 states in the U.S. as well as Canada. Through our network of partners, we serve the balance of the U.S. including Alaska and Hawaii, plus Puerto Rico and Mexico. Through our three operating service groups - Saia LTL, Saia Truckload Plus, and Saia Logistics Services - we provide complete transportation and logistics solutions. For more information on Saia, visit the Saia website at http://www.saiacorp.com/ . Local Truck Driver – Home Every Night! $5,000 Sign On Bonus! Start at $20.92 an hour with 1 year LTL/Multi-Stop Pick Up & Delivery Experience! Job Description That’s right CDL Truck Drivers; you can be home every night! As a Local City Driver with Saia, one of the most successful LTL carriers in the U.S., you’ll earn competitive compensation and great benefits without giving up time at home. Working for Saia means the opportunity to partner with a successful company and enjoy stability and security for you and your family. But don’t just take our word for it here’s what some of our employees have to say: “Saia is a company that truly knows how to achieve success. They care about the people and they care about their customers." – Current Employee “Pay is good. They have good insurance for you and your family; the work and pay is consistent-- you're home every night." – Current City Driver A great career in truck driving is waiting for you! Apply Today! Local City Driver / CDL Driver / Truck Driver Job Responsibilities As a Local Truck Driver you will be responsible for: • Operating various tractor-trailer combinations between company terminals and customer facilities or work sites within the terminal's geographic service area • Sorting, handling, loading, and/or unloading freight at various companies and customer locations Local City Driver / CDL Driver / Truck Driver Job Requirements You’ve already got a positive attitude and strong work ethic but here’s what else you’ll need to qualify for this great opportunity! Specific requirements: • 21 years of age or older • Current Class A CDL • 1 year tractor trailer experience with some experience in the last 24 months • Doubles/Triples, Hazmat, and Tankers endorsements Local City Driver / CDL Driver / Truck Driver Benefits At Saia, your success is our success! That’s why we work hard to provide you with what you need to build an awesome career. We are committed to rewarding superior employee performance so that when you work hard, your achievements won’t go unnoticed. We are proud to offer the following benefits: • Health Insurance with Medical, Dental, Rx & Vision • Free Life Insurance • Free Short-term Disability • 401(k) with immediate vesting & company match • Immediate eligibility for Holiday Pay • Paid Vacation days and Personal/Sick Day • Employee Stock Purchase plan • Credit Union Local City Driver / CDL Driver / Truck Driver Our Mission At Saia Inc., success comes down to taking care of the people who matter most – our customers, our employees and our shareholders. The rest will take care of itself. "Provide best-in-class service – as defined by our customers – through quality processes in an environment that respects employees, advocates safety, recognizes excellence, and builds shareholder value."

Details: Overview: Responsible for accurately obtaining blood samples via venipuncture and capillary collection procedures with minimum customer discomfort. Provides care to patients whose ages range from infant to geriatric. Ensures specimen integrity by adhering to the laboratory’s procedures for specimen collection, handling, and processing. Adheres to departmental policies and procedures to include departmental programs, quality control, quality assurance, and safety. Responsibilities: Utilize technical skills and abilities to perform accurate venipuncture and capillary blood collection. Utilizes technical skills and abilities to accurately handle and process specimens. Follows laboratory procedures for specimen collection and handling. Correctly identifies patient and properly labels specimens. Correctly identifies and utilizes proper tubes, containers, transport media, and storage temperature for each test type. Correctly identifies proper priority for collection process. Follows appropriate guidelines as established by the laboratory for missed draws, recollects, or difficult sticks. Utilizes job knowledge, judgment, and problem solving skills to ensure quality. Utilizes resources for proper collection and processing of requested tests. Utilizes resources to answer inquiries for test information and basic customer related issues. Understands and follows all safety, infection control, and OSHA Blood Borne Pathogen guidelines. Understands and follows all CPL Compliance policies. Understands and follows all HIPAA guidelines. Participates in departmental quality assurance programs. Participates in any laboratory training programs. Effectively utilizes departmental resources Demonstrates efficiency by timely performing procedures and determining priority. Utilizes appropriate supplies with minimal waste. Operates equipment to maximize efficiency and minimize down time. Utilizes unstructured time constructively. Utilizes personal and professional skills to promote customer relations Communicates with laboratory staff and its customers to ensure quality patient care. Maintains and supports a service oriented relationship with customers. Respects and maintains the confidentiality of information relative to customers. Strives to maintain a positive work environment. Enthusiastically performs miscellaneous duties with completion in a designated time frame.