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Operations Finance Coordinator

Thu, 03/05/2015 - 11:00pm
Details: JOB SUMMARY This position provides support to our global battery operations finance department. The tasks will include, but are not limited to: capital reporting, cost center reporting, ensuring files tie out to the system, month-end close support, as well as, support for the annual financial plan and standard cost roll. PRIMARY DUTIES AND RESPONSIBILITIES Updates global operations cost center files and distributes to cost center owners. Interfaces with cost center owners and prepares correcting journal entries for review by Senior Operations Financial Analyst. Builds monthly global operations cost center reporting package, identifies, analyzes and calls out major variances. Enters global operations cost center data into SAP planning database for each financial forecast and plan. Enters North America manufacturing variance, capitalized manufacturing variance, and transfer price margin forecast into the SAP planning database for each financial forecast and plan. Gathers monthly capital expenditures reports from each plant, ties submissions out to the system, builds consolidated monthly capital report, and calls out major variances. Prepares lights, rechargeable, portable power sales and gross profit report. Prepares report tracking sales and gross margin on new product launches over product lifecycle. Builds quarterly review binders containing latest revisions to plan for all global locations. Identifies inactive and cancelled SKU’s to be cleansed from the system as part of the NA standard cost roll. EDUCATION AND EXPERIENCE PROFILE High school diploma required Associates degree preferred Minimum of two years related experience with accounting

SQL Server Database Developer

Thu, 03/05/2015 - 11:00pm
Details: This position is open as of 3/6/2015. SQL Server Database Developer If you are a SQL Server Database Developer with experience, please read on! Based in Madison, WI, we are a well established company (established in 1998) helping one million people a day to compare healthcare professionals. We are looking to hire a talented Database Developer to join our awesome team! What You Will Be Doing - Merge disparate data sources to construct high quality SQL Server databases - Write T-SQL and SSIS packages to maintain databases - Assess incoming data for quality What You Need for this Position Requirements: - Around 5+ years of experience - MS SQL Server - Experienced writing T-SQL and SSIS packages Nice to have: - Healthcare industry experience What's In It for You - Competitive compensation package - Generous benefits package (health, dental, vision, 401(k), life insurance) - Casual, yet professional work environment •••••Please apply today if interested or you can send your resume to me directly (MS Word format please): Please click the 'Apply Online' button to apply. Thank you! Required Skills MS SQL Server, T-SQL, SSIS If you are a good fit for the SQL Server Database Developer position, and have a background that includes: MS SQL Server, T-SQL, SSIS and you are interested in working the following job types: Information Technology, Engineering, Professional Services Within the following industries: Computer Software, Banking - Financial Services, Biotechnology Our privacy policy: Your resume and information will be kept completely confidential. Looking forward to receiving your resume through our website and going over the job in more detail with you! CyberCoders, Inc is proud to be an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law. Your Right to Work – In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

Manager Commercial Sales - 101719

Thu, 03/05/2015 - 11:00pm
Details: Position Overview Assists with development of performance standards. Provides operational management support; conducts initial and ongoing training, field evaluations, and sales skills development to improve and optimize commercial sales professionals’ performance. Accountable for sales, revenue and staffing targets, reporting, training and safety compliance, and pricing execution. Additionally, directs the activities of a team of assigned regional sales professionals; responsible for coaching, development, formal performance appraisal cycle and direct associate management. ServiceMaster is committed to Diversity and Inclusion. We encourage diverse candidates to apply to this position. An Equal Opportunity/Affirmative Action Employer – of Minorities/Females/Vets/Disability Responsibilities 1. Assists with the development of performance standards, measurements, and corrective devices through which approved plans and goals are accomplished within the sales organization. 2. Conducts initial and on-going training of commercial sales professionals, conducts field evaluations and coaching, conducts branch visits to assist operations with sales development and initiatives. 3. Holds accountability calls with managers and commercial sales professionals regarding KPI performance 4. Assists management with reporting, training, and field direction; prepares reporting for leadership strategy meetings. 5. Assesses, evaluates and puts programs into place to increase the quality of sales 6. Analyzes and assesses training needs to identify gaps and recommend skill-gap training solutions; consults with management to ensure that training programs are current and aligned with business needs and goals. 7. Monitors and ensures creative and methodologically sound sales program, proper use of sales materials and tools, inventory of sales materials and overall sales program compliance. 8. Directs the activities of a team of assigned regional sales professionals; responsible for coaching, development, performance and direct associate management. Executes activities to reach sales and revenue objectives. Monitors and ensures compliance with company sales policies Education and Experience Requirements • Associate degree or college experience; 2 to 3 years experience in the pest control field or an equivalent combination of education and experience required • 3 -5 years outside B to B sales experience required • 1 -3 years B to B sales management experience required • Bachelor’s degree and 5+ years of sales experience with distributed and direct sales force and 3+ years of management experience preferred Knowledge, Skills, and Abilities • Ability to read, analyze, and interpret business periodicals, professional journals, technical procedures, and governmental regulations • Ability to write reports, business correspondence, and procedure manuals • Ability to effectively present information and respond to questions from managers, clients, customers, and the general public • Ability to lead a team of sales professionals • Ability to perform business mathematics and analyze sales data • Skill with Microsoft Office applications (Word, Excel, Powerpoint, Outlook) and business systems • Ability to acquire and maintain valid driver’s license • Ability to acquire and maintain licenses/certificates as required by federal, state, or local agencies Disclaimer The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

CDS Closing Coordinator 1020 Middleton

Thu, 03/05/2015 - 11:00pm
Details: Job Description CDS is a uniquely focused company with proven expertise in providing customized in-store events for our clients. Since our inception in 1988, we have been influencing consumer buying decisions by building awareness and trust for a variety of products. Our mission is to provide high quality product events and marketing services to our vendors, with the intent of improving sales through product promotions in a friendly, professional style. Our intention is to create lasting consumer awareness that will increase sales not just during the event but for months to follow. This position requires you to prepare and demonstrate vendor products to club members for the purpose of promoting sales. The Closing Coordinator is responsible for all closing procedures including verification of hours, signing out staff, and making sure the area is properly closed and locked at the end of the day. The Closing Coordinator will also perform the 'breaker' function by relieving Sales Advisors for their breaks. Skills & Qualifications: 1. Requires ability to follow written and verbal instructions. 2. Must be able to stand the duration of the shift and perform routine tasks with minimal supervision. 3. Requires bending, walking, stooping, reaching, kneeling, twisting, grasping, pushing and pulling. 4. Must be able to work flexible hours to include work availability for some weekends. 5. Excellent communication skills and superb member care. 6. Neat appearance and good grooming. 7. Adhere to CDS dress code. 8. Must have basic computer skills. ​​​​Equal Opportunity Employer​​​ ​Daymon Worldwide is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of age, sex, sexual orientation, race, color, creed, national origin, ancestry, disability, marital status, or any other legally protected basis under federal, state or local law.

Director of Dietary Services

Thu, 03/05/2015 - 11:00pm
Details: Director of Dietary Services As a Director of Dietary Services, you will be responsible for planning, organizing, directing staff, and regulating the Dietary Services Department. Additional responsibilities of the Director of Dietary Services include: � Assuring appropriate nutritional care for all residents according to physican orders, state/federal regulations and resident care plans. � Assuring that nutritous appetizing meals, snacks and supplements are planned, prepared, and served in a pleasant atmosphere. � Recruiting, hiring, and staffing the work area at appropriate levels. � Assisting and participating in the QA/CQI process ensuring quality performance, in conformance with regulations, standards and laws, and customer satisfaction. � Promoting cooperative working relationships between departments.

Desktop Support - 3

Thu, 03/05/2015 - 11:00pm
Details: Title: Desktop Support - 3 Mandatory Skills: Windows desktop operating systems , Remote Desktop Management Tools , Technical Assistance and User Support , Desktop Support , LANDesk , Active Directory Tools . Job Description: Desktop Support position provides 2rd level technical assistance in support and preparation of desktop supported applications and hardware. This position requires extensive knowledge and experience with desktop technology including, but not limited to, Windows desktop operating systems, desktop applications, Multi-Function Devices (print/fax/copier/scanner), and wireless devices such as Windows Phone, Android phones,Mac Book Pro, and/or iPads. This position receives escalated level support issues from an internal Service Desk. The incumbent shall have 3 or more years of experience in a Desktop Support position and be familiar with a variety of concepts, practices, and procedures relating to Desktop Support. This Desktop Support person relies on extensive experience and judgment to plan and accomplish goals. This Desktop Support person is expected to independently perform a variety of desktop related tasks and serve as a desktop expert on day-to-day end user issues. A wide degree of self-direction, prioritization, and latitude is expected. Qualification: Must Have Administration - Customer Service Remote Desktop Management Tools *3 Yrs. Administration - Technical Writing Experience in Technical Writing and Documentation * and 3 Yrs. General Competencies Analytical/problem solving skills *3 Yrs. Customer Service * and 3 Yrs. Excellent oral and written communication skills and advanced customer support skills *3 Yrs. Planning * and 3 Yrs. Technical Assistance and User Support * and 5 Yrs. Information Technology - Commonly Used Software MS Office products *5 Yrs. Information Technology - Desktop Support Active Directory Tools * and 3 Yrs. General understanding of LANDesk (for patch management, software deployment, inventory management an * and 2 Yrs. Installation and Maintenance of PCs * and 4 Yrs. Knowledge of VMware Workstation, Microsoft VPC or similar product. * and 2 Yrs. Mobile Device Management (iPad , Android smartphone) *5 Yrs. Trouble shooting all hardware. * and 5 Yrs. Information Technology - Operating Systems Application Support *5 Yrs. MAC OS X * and 3 Yrs. MS Windows 7 * and 4 Yrs.

CDL A Company Truck Drivers - Solos and Teams

Thu, 03/05/2015 - 11:00pm
Details: When it comes to your career, we’ve got everything to help you succeed…and more! From bonuses to BBQ’s, you’ll find a home with Henderson. Company Drivers: Teams average 6,000 miles/week Solos average 2,700 miles/week Recent Truck Driving School Grads are welcome to join our team. Henderson now offers Tuition Reimbursement! The more miles you run, the more we pay towards your tuition. Pay your schooling off quicker, run more miles! We also offer a Lease Purchase Program : $1.00 per mile. No down payment, no credit check. Low Cost Maintenance Plan and Breakdown Protection. When it comes to your career, We've got everything to help you succeed...and More! From Bonuses to BBQs, you'll find a home with Henderson. We have fantastic freight and all the miles you can run. Want hometime, an open door-policy and lots of appreciation all the time? If so, we're worth discovering. Cool Extras: Quarterly Performance Bonus of $0.005-0.035/mi $50/haul extra for Hazmat! No Hazmat Endorsement? We'll pay for it! Lease Purchase Program CDL Trainer Positions available Dedicated Runs Paid weekly with Direct Deposit available Pet policy Excellent Benefits and Paid Vacation Passenger policy Lots Of Company BBQ's

Formulary Product Manager, Medicare

Thu, 03/05/2015 - 11:00pm
Details: Job Summary: The Medicare Formulary Product Manager will manage the development life cycle for Medicare projects and/or performs in a high-level contributor role with subject matter expertise in product application and/or business and technical processes. The Medicare Formulary Product Manager will assist in the development, implementation and evaluation of processes around Medicare Part D formulary submission, administration, monitoring and reporting. They will also be responsible for supporting Navitus and its clients in internal and external audit proceedings, reviewing regulatory updates and developing process improvements based on findings. This position requires expertise within the area of product management, government programs and health care claims. Job Responsibilities: • Work with client and client facing staff to determine formulary needs for new or existing clients • Develop formulary design and maintenance plan for new Medicare formulary needs • Understand regulatory requirements of Medicare as they pertain to formulary submission and adjudication • Coordinate plan for transition monitoring and mailings • Operate as subject matter expert for audits and process improvement plans • Work with government programs department to review CMS guidance • Work cooperatively and facilitate interactions with government programs, clinical operations, clinical services, BSA and others when developing new offerings • Coordinate the process of keeping Navitus formulary information current with Medicare regulatory standards • Coordinate updates to software used within the formulary departments • Assist Formulary Operations Specialists with questions • Maintain open lines of communication with other functional areas/departments • Maintain an environment of collaboration and cooperation with coworkers • Be an effective ambassador of Navitus’ vision, mission, values, goals and policies • Participate in meetings and committees as requested/assigned • Other related duties as assigned.

Quality Assurance Senior Specialist

Wed, 03/04/2015 - 11:00pm
Details: Oversee equipment control and calibration program to ensure all new and existing equipment is compliant with internal procedures and fit for intended use. Conduct QA review and approval of equipment and facility qualification and validation activities supporting the Madison and Verona sites. Write, review and/or approval of validation (IQ/OQ) protocols and reports for equipment and facilities Write, review and/or approval of Operating procedures for equipment and facilities QA subject Matter Expert for the CMMS Maintain Calibration Manager Database and Equipment Master Records Review equipment calibration data, deviation and investigations Coordinate review and approval of equipment and facility change controls Oversee annual review of qualified and validated equipment and facilities Coordinate consultative efforts to ensure times are met

Single Sign On Engineer - Ping Federate

Wed, 03/04/2015 - 11:00pm
Details: We are seeking four more Ping SSO Engineers/Architects for a PingFederate upgrade and implementation of version 7.2, Ping Access, and Ping One. Ideal candidates will be available for at least partial on-site work and visits that will be paid for by the client. We are looking for senior expertise. Candidates can either work with the customer as a contractor for a two-year project or be a direct employee. Partial remote is possible. This position will hire immediately! IT Security performs information technology risk assessments, develops information security policy and strategy and executes operations and processes required to maintain the confidentiality, integrity, availability and accountability for all aspects of safeguarding or protecting information or data, in whatever form, for our client and its subsidiaries. The IT Security Engineer is dedicated to providing operational and tactical support required to support technology and processes in the IT Security department. The primary objective of this role is to perform the tactical work necessary for the planning and control of IT Security systems and software. The secondary function of this role is to provide operational support. The tertiary function of this role is to act as a subject matter expert for projects and technical consulting as required. It would be beneficial for this individual to have experience with Endpoint Security products as well as Single Sign-On technologies. Job Responsibilities: 1) PingFederate Implementation and Architecture 2)IAM Engineering 3)OAM Suite Experience About TEKsystems: Join TEKsystems®, a leading IT staffing, IT talent management and IT services firm, and get your career on the fast track. We have more than 100 offices worldwide, and we partner with over 6,000 clients and place over 80,000 consultants per year. At TEKsystems, we seek to understand our consultants’ skills, goals and interests, allowing us to present targeted job opportunities on a contract, contract-to-hire or direct placement basis. TEKsystems' leadership in the market stems from our sincere and personal commitment to driving the success of our customers, consultants and each other.

Project Manager-Direct Hire Opportunity

Wed, 03/04/2015 - 11:00pm
Details: RESPONSIBILITIES: Kforce is partnering with a local organization in search of a mid level Project Manager for an organization in Madison, Wisconsin (WI). This is a smaller organization that is searching for someone to do a mix of both Project Management and Business Analysis work. This person will manage both technical and non-technical projects from conceptualization to production implementation. Projects may be internal IT projects or corporate projects involving cross-functional teams. This person will also provide value-assessed solutions to the respective business units within the discipline of the System Development Life Cycle. Assist business units with the assessment of technology requirements and needs.

Tech Support Analyst-Madison,WI

Wed, 03/04/2015 - 11:00pm
Details: Job Title:- Tech Support(Video Conferencing exp) Location:-Madison, WI Kelly Services is currently seeking for Tech Support. This individual will mostly perform installations of videoconferencing equipment. This includes providing Level 2 technical support for video conferencing issues and a background in process development with a focus on developing and implementing processes and guiding the team and customer toward best practices. This is a customer-facing position, and the successful candidate will have outstanding customer service skills. Qualifications • 4+ years of Video Conferencing background supporting Audio-Visual and/or IT systems, including familiarity with Polycom products and/or 3rd party video conferencing devices. • 3 years of working knowledge of H.320, H.323 and SIP protocols. • Working knowledge of data network fundamentals: TCP/IP, cabling, and LAN troubleshooting. • Experience with Trouble Ticket and Incident Management software systems. • Experience with troubleshooting and incident diagnosis of computer and/or networking systems. • Polycom HDX Technical Maintenance courses and RealPresence Platform Level 2 training track and certification. • 3+ years of hands-on experience with Telepresence and network infrastructure technology. System administration of MCU, Gatekeepers and Management systems. • Must be highly organized, detail-oriented, self-motivated and able to work with little supervision. • Must have excellent verbal and written communication skills, including ability to train others. • 5 years of working experience with customer services in direct customer facing role with exceptional professionalism and customer service skills. • WCNA, CCENT, Network+, and/or PCVE a plus.Search String: Help desk, Video conferencing technician, video conferencing, IP, ISDN video conferencing data network, installation video conferencing If interested please apply with your updated reusme at Note: US Citizens and all other parties authorized to work in the US are encouraged to apply. We are unable to sponsor H1B Visa’s at this time. Why Kelly ® ? With Kelly, you’ll have direct connections to leading IT organizations in the best companies around the globe—offering you the chance to work on some of today’s most intriguing, innovative and high-visibility projects. In a field where change is the only constant, our connections and opportunities will help you take your career exactly where you want to go. We work with 97 of the Fortune 100™ companies, and more than 3,000 IT hiring managers turn to us each year to access the best talent: people like you. Last year we found 10,000 opportunities for IT professionals. Let us help advance your career today. About Kelly Services ® Kelly Services, Inc. (NASDAQ: KELYA, KELYB) is a global leader in providing workforce solutions. Kelly ® offers a comprehensive array of outsourcing and consulting services as well as world-class staffing on a temporary, temporary-to-hire, and direct-hire basis. Serving clients around the world, Kelly provided employment to more than 555,000 employees in 2014. Revenue in 2014 was $5.6 billion. Visit kellyservices.com and connect with us on Facebook , LinkedIn and Twitter . Download WorkWire ™ , a free career and employment resource iPad® app by Kelly Services. iPad is a trademark of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.

Civil Engineer

Wed, 03/04/2015 - 11:00pm
Details: Our client in Madison, Wisconsin seeks a Civil Engineer with structural emphasis for a direct hire job opportunity. As the Civil Engineer, the responsibilities include managing projects, taking the lead with staff, consulting and acting as project engineer on some construction projects. This position will primarily work in residential and commercial light frame wood construction. Civil Engineer Responsibilities: Manage projects for residential and commercial light frame wood construction Take the lead with staff Provide consulting Act as project engineer for some projects Produce complete construction documents, shop drawings and specifications for projects Create 2D and 3D CAD details To find out more about this Civil Engineering position, please contact Shane at (608) 257-2411.

Dairy Business Manager

Wed, 03/04/2015 - 11:00pm
Details: A regional feed company that sells premixes, minerals, liquid feeds as well as complete feeds directly to both dealers and producers in the Midwest is looking for a new Dairy Business Manager. They are really looknig for a "Chair Person" that can sit down with the VP of Nutrition to plan and strategize. Their products are researched and proven in the marketplace. They are a regional company that has a family feel and value their employees. This position will require travel as they do cover all across the United States. About the Company: Regional company that works nationally Prides Themselves on Quality Service and Taking Care of the Customer Growing Company, Looking to Stay Ahead of the Competition Multi-location company that covers the Midwest Responsibilities: Handle technical questions Develop products that go to both dealers and producers Travel to Universities to conduct Research and Trials Speak at Meetings and Conferences Going out on producers farms with dealers Compensation and Benefits: Competitive base salary ($100,000-$130,000) with bonus potential Full Benefit Package including Health Insurance, 401K, Dental, Vision, Phone, Computer Minimum Requirements: Advanced Degree (M.S. / PhD) in Animal Science or Ruminant Nutrition with a Dairy Focus At least 5 years of industry Related Experience in a Similar Position Must have Knowledge of Feed Industry Willing to travel Writing and Computer Skills Qualified and Serious Candidates please apply immediately to be considered! Please contact Rob Klein directly with gpac for more information on this or any other positions you may be interested. If you qualify for this, but the geography doesnt work, please reach out and we can discuss other potential opportunities. GPAC (Growing People and Companies) is an award winning search firm specializing in placing quality professionals within multiple industries across the United States over the past 24 years. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time Keywords: Dairy, Manager, PhD, Dairy Nutrition, Feed, Animal Health, Nutrition, Ruminant, VP, Vice President, Director

Director of Food & Beverage

Wed, 03/04/2015 - 11:00pm
Details: Job is located in Rockford, IL. Director of Food and Beverage: Job Description: Responsible for the overall function and profitability Conduct training programs of hourly staff designed to provide the highest level of proficiency, efficiency and confidence in the service of guests Create staff scheduled for the operation to achieve flawless culinary execution Develop menus designed to satisfy the most discriminating guest tastes and maintain budget profitability Purchasing, receiving, storing and inventory procedures within the Culinary Department Maintain food and labor cost controls Taste all prepped food to maintain quality, consistency and overall guest satisfaction Insure high sanitation scores Receive and maintain a current serve safe certification to be in compliance Conduct weekly staff meeting and communicate any pertinent information to staff Hiring, follow through with disciplinary actions, write ups, suspensions, counseling and termination of staff

Project & Systems Specialist

Wed, 03/04/2015 - 11:00pm
Details: Title: Project & Systems Specialist Reports To: Manager of Enrollment & Billing Services Department: Enrollment & Billing Services SUMMARY: The Projects & Systems Specialist is responsible for representing the Enrollment and Billing Services Department on corporate projects and work groups that facilitate the design and development of integrated information systems solutions related to department operations. The incumbent is a super user of department systems and works closely with other staff across the organization to identify and resolve related business and information systems problems. The incumbent is also responsible for one or more enrollment and billing operational functions; analysis and solutions to project, business and system issues; providing and sharing systems expertise; and training, coaching, and mentoring staff both within and outside of the department on Enrollment and Billing Services issues. ACCOUNTABILITIES: 50%- Systems Solutions Development: Provide expertise to departmental and organizational staff on corporate projects and work groups. Serve as a lead resource to facilitate organizational change management processes related to the integration of enrollment and billing system solutions that meet the business goals of the Trust. Make recommendations to management for improvement to processes that will maximize integrated solutions and efficiency and minimize manual work. Provide analysis and expertise on emerging enterprise systems solutions including integration management solutions that impact the efficiency of the department. Represent the department on corporate projects, as well as standing and ad hoc work groups that facilitate the efficient and effective management of the enrollment and premium billing processes and minimize manual workarounds. Implement corporate system solutions in a timely and efficient manner. 30%-Systems Issue Management Serves as the primary department contact for issues associated with major enrollment and billing services systems including but not limited to HealthRules. Provide expertise both within and outside of the department on enrollment and billing processes. Work closely with department leadership and IS staff on completing the monthly premium billing process in one or more systems, and other enrollment and billing operations as assigned. Test features of the enrollment and billing systems and develops solutions to problems. Mentor, train and coach staff on enrollment and billing systems. Provide analysis of system and process performance to management. 10%-Process Improvement: Work with Department leadership to: Document processes to support daily operations. Document and maintain updated policies and procedures in a standardized format. Document and maintain accurate manuals used by the department. Work with department leadership and other staff outside of the department to develop and modify workflows as needed. 5%-Departmental Expertise: Work with department leadership to facilitate training of staff both within and outside of the department on an ongoing basis. As a super user of the systems used by the department, attend meetings and secure training necessary to develop new knowledge, skills and abilities to support related systems On an ongoing basis, act as a resource to staff and provide training as required by management 5%-Special Projects: Perform special projects and other duties as assigned by management.

Supervisor Customer Service Call Center - 100372

Wed, 03/04/2015 - 11:00pm
Details: HSA (Home Security of America) - Cross Plains, WI. ServiceMaster is committed to Diversity and Inclusion. We encourage diverse candidates to apply to this position. An Equal Opportunity/Affirmative Action Employer – of Minorities/Females/Vets/Disability Shift: Monday - Friday 12:30 p.m. - 9:00 p.m. with a Saturday rotation Position Overview Responsible for supervising and coaching a team of associates to provide excellent customer satisfaction for internal and external customers. Responsible for resolving customer issues, controlling cost and supporting customer and associate retention. This position implements policies and procedures and monitors daily staffing and scheduling. Responsibilities 1. Supervises, coaches, monitors, advises and provides feedback to associates to achieve individual, department goals and metrics. 2. Engages customers directly as needed to resolve escalated service issues or facilitate customer retention 3. Maintains staffing, scheduling and distribution of assignments/projects to meet department needs. 4. Ensures accurate associate data files, including payroll, personnel and performance. 5. Implements policies and procedures and recommends new approaches to drive continuous improvements. Education and Experience Requirements • Bachelor’s degree and 2+ years of service operations experience, or an equivalent combination of education and experience • Experience in more than one call center function preferred Knowledge, Skills, and Abilities • Lead and direct the work of others • Excellent one-on-one interpersonal skills and leadership skills • Decision making skills • Conflict resolution and negotiation skills • Excellent oral and written communication skills • Excellent time management skills • Organizational and multi-tasking skills • Analytical skills • Skill with Microsoft Office applications (Word, Excel, Outlook, PowerPoint) Physical Demands The physical demands are representative of those that must be met by an employee to perform the essential function to this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Incumbent must be prepared to: • Move up to 10 pounds occasionally, by lifting, carrying, pushing, pulling, or otherwise repositioning objects. • Sitting for long periods of time while using office equipment such as computers, phones and etc. • Fingering and Repetitive motions; such as movement of wrists, hands and fingers while picking, pinching and typing during your normal working environment. • Express or exchange ideas with others through the use of spoken word, quickly, accurately, and at an easily audible volume, and receive detailed information through oral communication at usual speaking levels without correction, and/or make fine discriminations in the nature of sounds in the environment. Incumbent is required to have: • Close visual acuity to perform detail oriented activities at distances close to the eyes, as well as visual acuity to perform activities at or within arm’s reach with skill, control, and accuracy, such as preparing and analyzing data, viewing computer screen and expansive reading. Incumbent will be subject to: • Inside working conditions: The change of building environment such as with or without air conditioning and heating. Disclaimer The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Recent College Graduates - Leadership Development Program

Wed, 03/04/2015 - 11:00pm
Details: Copart is seeking recent university graduates for our Leadership Development Program in multiple locations nationwide. Relocation and travel assistance will be provided to those who qualify. Turn Your Degree Into a Career. The Next Step in Your Leadership Journey Starts Now. Copart Offers: Competitive Base Salary Medical/Dental/Vision Flexible Spending Account Voluntary Short and Long Term Disability Life & AD&D Insurance Retirement Savings Plan (401k) & Stock Options Employee Assistance Plan Tuition Reimbursement Relocation and Travel Assistance About the Program: Our Leadership Development Program is designed to train recent university graduates in operations management and prepare them to assume a general manager position within 3 to 5 years. Training begins July 20, 2015 with 4-weeks at our World Headquarters office in Dallas, Texas, then continues for an additional 12 to 15 months in one of our 150 yard locations in the United States. Candidates will gain hands on experience in all positions within Operations progressing up to supervisor responsibilities with the ultimate goal of becoming a General Manager.

Business Development Representative

Wed, 03/04/2015 - 11:00pm
Details: Individuals in the Business Development role are responsible for proactively selling a wide variety of safety supplies and equipment to assigned customers and new prospects within the manufacturing, construction, utilities and mining industries via the telephone. We offer a three week paid training program, casual dress code, and a positive, supportive work environment. Advancement opportunities exist once individual is successful in this role. Detailed Description • Cold call a targeted list of prospects to generate new business. This is the primary responsibility of this position, and the area in which a significant portion of total commissions is expected to be earned. • Grow an existing account base by increasing orders of products they already purchase, and sell new products • Generate new orders from accounts that have not purchased in more than a year • Maintain and develop customer relationships • Consistently make 80-100 outbound phone calls per day, contact 20 or more decision makers per day, and maintain a minimum of two hours or more of selling time (talk time) per day • Document and profile each customer’s account utilizing the Conney Safety CRM Performs other duties as required

Jr. Network Engineer

Wed, 03/04/2015 - 11:00pm
Details: RESPONSIBILITIES: Kforce has a client seeking a Jr. Network Engineer in Madison, Wisconsin (WI).

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