Madison Jobs

Details: Calling All Restaurant Rock Stars Joining the Panera Bread® family is really something special. You’ll have the opportunity to connect with our amazing customers and have an impact on our growing business. Experience our vibrant and progressive culture that is chock full of opportunities to advance your career, while receiving a discount on our tasty menu items. In our managers, we look for the total package — someone who has high standards for quality and cultivates top-performing teams. If you’re a high performer in the industry and know what it takes to be successful, especially when things get hectic, then we want to talk to you. Bring your expertise and passion to Panera Bread! What Makes Being a Panera Manager Different? You make it happen. It’s simple — our customers love our food and we love our customers. It’s up to you to create an everyday oasis for them to meet friends, celebrate special occasions or complete an important work project while enjoying a meal in our bakery-cafe. We’re Growing. We have consistently opened more than 100 bakery-cafes annually for the past few years and are not stopping anytime soon. New locations and growth equals new opportunities and advancement for our top performers. We keep it real. Our customer service is as authentic and pure as our food — quality ingredients and relationships without the filler. Check out our Food Policy here to learn more. 150% Accuracy. Okay, maybe that’s not possible, but that won’t stop us from trying to achieve it! We continually invest in and develop our cafe teams and tools to help execute flawless service and allow more time for interacting with our customers. No Fryers. We’re known for our artisan breads, quality soups, salads and sandwiches — resulting in a grease- and alcohol-free environment for our associates. Perks for Our Family Members Include: Competitive salary Incentive opportunities -- monthly, quarterly, and long-term payout based programs Medical, dental and vision insurance available the month after you start 401(k) plan with a company match Associate stock purchase plan Paid vacation Product discounts Development opportunities including our Joint Venture General Manager Program

Details: You will often be the first impression our patients and families have of UW Health, playing an essential role in our organization. Your expert customer service skills will make our team even more REMARKABLE by showing excellent customer service skills and attributes as demonstrated by patience, empathic behavior and language, the Scheduler is responsible for scheduling patients, updating patient information, performing visit processing (check in) and check out functions and acting as a liaison in reporting any patient suggestions to the clinic manager/or designee. Requires a variety of skills to maintain clinic schedules and patient related issues. Responsible for assisting in training of other employees in reception and associate level scheduling. Also may be responsible for assisting in the maintenance of scheduling templates and providing input in department guidelines. Performs the general scheduling and paperwork for assigned clinics. We are an Equal Employment Opportunity, Affirmative Action employer that values diversity. Minorities, females, protected veterans and individuals with disabilities are strongly encouraged to apply. Monday through Friday; 8:00 a.m. to 4:30 p.m. This position is a Pay Grade F. The salary range begins at $13.42 per hour. Experience that is directly related to the position requirements could allow the starting wage to be established above the pay range minimum.

Details: Company Overview Founded in 2005, Clearent has grown at a staggering rate since inception with 100% year over year growth the past four years. Furthermore, the combination of our knowledge, experience and expertise allows for endless opportunities as an Account Executive. We have a solid infrastructure, strong support and training systems, superior online management tools and an overall high energy, fast paced environment that rewards hard working individuals. Clearent is a member of the Electronic Transactions Association, has received an A+ rating from the Better Business Bureau and has been recognized by the Inc. 5000 in 2012 as one of the fastest growing privately owned companies in America. Partner with a growing, stable, strong company where you can build your career today! Job Description Account Executives are at the forefront of our organization; they are the individuals that drive our company growth. We are seeking proven, successful sales people for an outside business to business sales position. This role will acquire new merchant business partners through prospecting, cold-calling, and building relationships with associations, chambers of commerce, and bank partners. We are seeking energetic and entrepreneurial Account Executives to market our payment processing services across the country. You must also provide excellent customer service to your client accounts. Clearent Account Executives enjoy: A very real opportunity to acquire wealth A company with a history of financial stability Expanding team with individual growth potential A trusted leader with great integrity and transparency A family atmosphere where employees are cared for and valued Entrepreneurial approach to the business based on technology Job Responsibilities As an Account Executive with Clearent, you will identify customer needs in terms of electronic payment processing service and suggest Clearent solutions that best meet their business needs. You will also conduct periodic customer service and quality assurance visits with your merchant clients to maintain strong working relationships and grow sales accounts. Additional responsibilities of the Account Executive include: Developing and maintaining strong business relationships with business owners in your area, starting with small to medium-size businesses and working your way up to larger businesses Collaborating with your Regional Sales Director to prepare and present competitive sales proposals Working closely with Clearent colleagues in Customer Service, Underwriting, Technical Support and other departments to meet your sales goals Benefits At Clearent, we offer superior opportunity and growth potential! We provide extensive support and comprehensive training so our Account Executives can hit the ground running and continue to succeed. Our unique offering gives Account Executives an edge in the field that our competitors lack. Additional benefits for the Account Executive include: One of the strongest commission plans in the credit card processing industry - Uncapped earnings with upfront cash incentives and vested lifetime residual income. Full Benefits package – Medical, dental, long-term disability and 401(k) Up to $1,500 employee referral bonus Superior online management tools including a virtual office environment for client account management Recession-proof growing industry. 1st Year Expected Income: $75,000+ 2nd Year Expected Income: $105,000+ 3rd Year Expected Income: $180,000+

Details: There’s a reason Insperity ranks in the top 3% on WorkplaceDynamics’ National Top Workplaces list. Want to work for us and find out why? As a trusted advisor to America’s best businesses for more than 27 years, Insperity provides an array of human resource and business solutions designed to help improve business performance. In addition, we provide the client company and their worksite employees with a wide array of value-added benefits and services. Insperity offers a competitive compensation package and one of the best benefits packages in the business, including 19 days paid time off, 8 paid holidays, medical, dental and vision benefits, 401k and tuition reimbursement. We work to maintain the best possible environment for our employees where people can learn and grow with the company. We strive to provide a collaborative, creative environment where each person feels encouraged to contribute to our processes, decisions, planning and culture. At Insperity, our work environment and our commitment to our employees’ personal and professional success are the reasons we’ve been regarded as one of the “Best Places to Work” for 10 years running. Our company provides a software framework and integrated product suite for the complete governance of unstructured and semi-structured data. Since early 2005, our software applications have provided IT administrators and data owners with the vital intelligence they need to control access to sensitive business data. Today, over 4,000 of our installations span leading firms in financial services, government, healthcare, energy, media, education, manufacturing and technology worldwide. Based on patented technology, our solutions give organizations total visibility and control over their data, ensuring that only the right users have access to the right data at all times. Technical Support Administrator We are currently seeking a Technical Support Administrator to join our team. This position is the first point of contact for all incoming customer phone calls relating to technical support, software and hardware implementations, sales, and administrative functions and directing all inbound phone traffic to the appropriate department for service. This position acts as the “face” of Insperity and ensures that all customers are treated in a professional, pleasant, and efficient manner. Responsibilities: Answers phones politely, efficiently, and directs calls to appropriate department, or the voice mail system when necessary. Continuously monitors the general voice mailbox. Greets visitors and customers and contacts appropriate department or individual regarding visitor appointment. Processes all shipping and receiving transactions. Provides first-tier support for technology-related issues. Enters call data and trouble ticket reports into database. Enhances and develops quality support methods and communications skills through coaching feedback and other developmental approaches. Tracks process to ensure that unresolved tickets are escalated to appropriate individual based on established guidelines and procedures. Assists in the accomplishment of Insperity goals. Helps other employees to accomplish Insperity goals. Performs other duties as may be assigned by department supervisor. Participates in the Disaster Recovery plan as required.

Details: GardaWorld Cash Services seeks a several Part Time Driver/Messengers for our Madison, WI Branch. The selected candidate is responsible for the transport of coin, currency, and other valuables. They are responsible for customer interaction as they issue and receive receipts of confirmation from customers to verify the transfer of valuables. They must maintain the highest degree of security and control at all times as well as a safe driving record. Driver/Messengers must be alert and aware of their surroundings to prevent any losses.

Details: Alcoa Howmet, a division of Alcoa Power and Propulsion – a world leader in the investment casting of superalloys, aluminum and titanium primarily for jet aircraft and industrial gas turbine markets and a leading supplier of forgings for the aerospace, automotive, commercial transportation, and other industrial markets. Our LaPorte, IN facility is seeking a Lead Automation Process Control Engineering using a disciplined process management approach—this position will team with LaPorte’s manufacturing operations in developing and implementing sustainable and standardized post-cast finishing processes such as CNC processes, cutting, sandblasting, plus rework operations that will lead to high product yield. Driving standardized post-cast processes and process management using the scientific method and six sigma tools. Responsibilities: Ensuring development and implementation of new materials and finishing techniques rooted in six sigma methodology. Leading a team of technicians in the development of robotic (Motoman/Fanuc) and CNC programs throughout the facility, inclusive of fixture design for; shell build, shell removal, blasting media, digital radiography, welding, and casting units. Creating and maintaining a project list for each project including project cost, required machine time for development and personnel involvement. Validation of programming / automation changes to downstream key output variables via communication with other technical teams and the six sigma methodology. Creation and maintenance of a system for revision change control on all automated programs. Development of an off-line programming tool, including educating a team of technicians on its use. Coordinating and planning projects and resources with new vendors and customers. Writing capital requests, managing costs and controlling budgets for specific post-cast projects and objectives. Creation of a system capable of tracking consumable products and anticipated cycle time by operation/part number.

Details: Plant Maintenance Manager opportunity immediately available in the South Suburbs of Chicago, IL ! **Company information and exact location available at time of initial screening** Job Overview The Plant Maintenance Manager is responsible for managing the maintenance department and a variety of production machines and equipment. Responsible for in setting up/operation of various production tools and equipment prior to approval for production use. Key Duties Include: Supervises union and non-union technical maintenance staff across shifts; Plans day-to-day departmental operations. Responsible for budget, work methods, and authorization of overtime and controls costs. Initiates changes in methods and procedures; Acts as liaison with other departments, units and organizations. Directs and supervises the planning, analysis, design, development, implementation and evaluation of site training programs to improve plant/personnel performance. Able to provide troubleshooting for electrical, hydraulic and other equipment and systems. Maintains PM program for all production equipment and essential services; Works with Operations Manager in creating and follow up on maintenance procedures and Operational control procedures. Kaizen and process improvement activities aimed at cost reduction, uptime improvements, safety etc.

Details: Join our team and be part of the talent that makes UW Health the best work and academic environments. Under general direction of the Chef Manager, this position is responsible for the long range and day-to-day operation to develop recipes and prepare quality and quantity ethnic/organic foods with conventional production techniques. A wide range of foods is prepared for lunch and dinner meals five days per week. Plans and organizes the production of entrees, soups, appetizers, vegetables, and starches to ensure food is being assembled, prepared and cooked to predetermined standards. Develops recipes to support ethnic/organic food production. The food is prepared for multiple sites at established levels of production: patients; cafeteria, and catering. Problems encountered are of a complex nature including the proper handling and storage of raw foods, the varying quantity needs, and detailed coordination necessary for employee work Organizational skill is crucial to successful performance. This position requires the ability to plan, schedule and organize the production workload. A consultative role to staff is also necessary. Monday through Friday, 11:00am - 7:30pm. "A" weekend rotation. This position falls into Pay Grade H. The salary range begins at $14.62 per hour. Education, experience, tenure and internal equity may be taken into consideration when job offers are extended. Experience that is directly related to the position requirements could allow the starting wage to be established above the pay range minimum. We are an Equal Employment Opportunity, Affirmative Action employer that values diversity. Minorities, females, protected veterans and individuals with disabilities are strongly encouraged to apply.

Details: Assistant Project Manager ... Are you a fresh college graduate who is searching for a GREAT company to give YOU the change to showcase your potential? Are you in your element coordinating projects and identifying resources necessary to launch those projects? Is your collegiate background reflective of Construction Management or Engineering? Here is YOUR CHANCE to get your foot in the door of a high integrity organization, learn new skills, rise to challenges, and make valuable contributions to the greater picture! This growing, environmentally conscious and safety driven energy industry company in the Midwest has Assistant Project Manager opportunities available in Marengo, IL; Champaign, IL; Madison, WI and Lafayette, IN for Construction Management or Engineering graduates who are eager to move their career in a truly positive direction. Assistant Project Manager will earn up to $60,000. Assistant Project Manager primary responsibilities: assist with development and implementation of project plans and schedules that are mindful of safety, efficiency and cost effectiveness guidelines/ requirements monitor costs, schedules, safety factors, quality output and scope changes of active projects develop, direct small scale projects to include scheduling, material procurement and billing determine manpower, equipment and other resources necessary to complete projects ensure every aspect of project has been well planned to include outages and permits assist with estimating process, proposal generation and order changes maintain project databases, working files, field binders and field tickets prepare routine and complex reports and correspondence research literature and regulatory requirements communicate with vendors and field staff adjust pricing on changed orders

Details: Mead & Hunt,Inc., a nationally recognized professional services consulting firm, has aposition available for an experienced technology designer in any of our Mead& Hunt offices. Responsibilitiesinclude design of low voltage systems for various building types; design ofbuilding systems consisting of security, voice and data, audio and video,access control, door control, video surveillance, mass notification and firealarm for a variety of public and private clients. Some travel may be required.

Details: RESPONSIBILITIES: Our client is seeking a Java Developer to join their team in Madison, Wisconsin (WI). The selected candidate will be working on Internal Applications. This role will research, design, develop, schedule, plan, propose, and lead Internet/Web related application development efforts - frequently acting as project leader/manager on multiple, large projects.

Details: GM Financial is holding a Hiring Event on April 16th in Fort Worth TX for Senior Organizational Design and Development Consultant. These are full time, direct hire positions. Hiring managers will be prepared to make offers to candidates that meet their requirements at the end of the interview day. After a phone screen interview qualified candidates will be invited to interview directly with GM Financial hiring managers and HR on the Hiring Event day. Job Title: - Sr Organizational Design and Development Consultant BASIC FUNCTION: Responsible for developing, designing and implementing strategic people solutions across the complete employee lifecycle from selection and onboarding, to learning and development, to performance management and succession planning. Responsible for demonstrating effective needs analysis, project management, instructional material development, and evaluation skills to determine the needs of the business and implement the talent management solutions. JOB DUTIES: Effectively lead and/or participate in project teams comprised of subject matter experts and stakeholders in order to determine desired talent management outcomes and alignment opportunities Support and/or lead high-potential development strategy and solutions Proactively identify organizational alignment and enhancement opportunities and provide guidance to HR department and business leaders Support GM Financial’s business strategy; accurately diagnose organizational issues, develop potential solutions and recommend change initiatives as appropriate Design, develop and deliver (as needed) organizational initiatives intended to effectively measure, monitor, analyze and enhance the performance and competencies of GM Financial employees (gap analysis, assessing current and future talent management/development programs, individual development plans, etc.) Partner with Leadership Development team to ensure alignment with corporate learning and development objectives. Support all initiatives intended to support, develop, coach and accelerate the growth of the organization’s leadership Develop and design Career Development / Pathing solutions across the organization Lead initiatives to enhance onboarding of GM Financial new employees Lead and/or participate in other projects specific to Organizational Development and Human Resources as needed Effectively communicate with team members and stake holders to ensure objectives, timelines and goals are being met REPORTING RELATIONSHIP: Reports to: Reports to AVP of Leadership and Organizational Development

Details: IRG is hiring a Mainframe Analyst for our client at Madison, Wisconsin. Successful candidates must have proven development experience in MVS/COBOL/CICS/DB2/JCL languages, structured analysis and design, as well as an understanding of full Systems Development Life Cycle. Project duties will be to work as a programmer analyst and part of a team to develop and maintain child support applications. Project duties will also include analysis, design, coding, testing, quality assurance, development of user documentation, training materials and help screens. Additional Comments: First consideration will be given to those candidates that have experience with child support enforcement systems or large case management, financial or state automated systems (i.e., UI, TANF, TAX).

Details: McKesson is in the business of better health and we touch the lives of patients in virtually every aspect of healthcare. McKesson Medical-Surgical provides medical-surgical supplies and equipment to physicians' offices, home care agencies, long-term care facilities and surgery centers. Our catalog includes more than 150,000 national brand products from bandages to exam tables, plus McKesson's own line of high-quality medical-surgical products. We're proud to be the only national distributor serving the entire continuum of healthcare. Every single McKesson employee contributes to our missionby joining McKesson Medical-Surgical you act as a catalyst in a chain of events that helps millions of people all over the globe. Your expertise, drive and passion can help us improve everything we touch, from providers to payors to pharmacies. You'll collaborate on the products and solutions that help us carry out our mission to improve lives and advance healthcare. Working here is your opportunity to shape an industry that's vital to us all. Join our team of leaders to begin a rewarding career. Current Need Position Description Responsible for performing the physical tasks involved in the shipping, receiving, storing, and distributing of products, materials, parts, supplies and equipment. Unpacks and checks goods received against purchase orders or invoices, maintains records of received goods, rejecting unsatisfactory items where necessary. Pulls and fills orders. Lifts heavy/light weight items. May use (but not limited to) power equipment such as a forklift, hand tools, and other devices operated in a warehouse environment. This position is not responsible for operating delivery trucks which require a Commercial Drivers License. Prepares and maintains records of merchandise shipped. Posts weights and shipping charges and prepares goods for final shipment. Examines, stocks and distributes materials in inventory and on manufacturing lines. May prepare kitting packages for assembly production. Minimum Requirements Entry level experience Critical Skills Additional Knowledge & SkillsMay have knowledge of Material Handling issues; Basic reading, writing, addition and subtraction skills Education HS Diploma or Equivalent Certifications/Licensure Physical Requirements Ability to perform lifting (weight varies based on product) Benefits & Company StatementMcKesson believes superior performance individual and team that helps us drive innovations and solutions to promote better health should be recognized and rewarded. We provide a competitive compensation program to attract, retain and motivate a high-performance workforce, and it's flexible enough to meet the different needs of our diverse employee population. We are in the business of better health and we touch the lives of patients in virtually every aspect of healthcare. We partner with payers, hospitals, physician offices, pharmacies, pharmaceutical companies and others across the spectrum of care to build healthier organizations that deliver better care to patients in every setting. But we can't do it without you. Every single McKesson employee contributes to our missionwhatever your title, whatever your role, you act as a catalyst in a chain of events that helps millions of people all over the globe. Talented, compassionate people are the future of our companyand of healthcare. At McKesson, you'll collaborate on the products and solutions that help us carry out our mission to improve lives and advance healthcare. Working here is your opportunity to shape an industry that's vital to us all. McKesson is an equal opportunity and affirmative action employer minorities/females/veterans/persons with disabilities. Qualified applicants will not be disqualified from consideration for employment based upon criminal history. Agency Statement No agencies please.

Details: Ref ID: 04620-112450 Classification: Secretary/Admin Asst Compensation: $13.00 to $16.22 per hour A company in Madison is looking for an administrative assistant with a marketing background. This candidate must be comfortable providing administrative support to multiple people in the office as well as working within Photoshop and Illustrator to work on projects. Duties would include: assist project managers with putting together powerpoints using photoshop, answer phones (minimal), put together marketing materials, and assist with reporting and documentation for project managers. If interested please send a resume to

Details: There’s a reason Insperity ranks in the top 3% on WorkplaceDynamics’ National Top Workplaces list. Want to work for us and find out why? As a trusted advisor to America’s best businesses for more than 25 years, Insperity provides an array of human resource and business solutions designed to help improve business performance. In addition, we provide the client company and their worksite employees with a wide array of value-added benefits and services. Insperity offers a competitive compensation package and one of the best benefits packages in the business, including 19 days paid time off, 8 paid holidays, medical, dental and vision benefits, 401k and tuition reimbursement. We work to maintain the best possible environment for our employees where people can learn and grow with the company. We strive to provide a collaborative, creative environment where each person feels encouraged to contribute to our processes, decisions, planning and culture. At Insperity, our work environment and our commitment to our employees’ personal and professional success are the reasons we’ve been regarded as one of the “Best Places to Work” for 10 years running. Product Manager Insperity is currently seeking an experienced Product Manager to join our growing team. This position is responsible for working with Insperity Time & Attendance (ITA) and Channel/Partner Product Lines to maximize the value of various technology solutions to customers and future prospects. Working across different departments and multiple units, serves as a business leader for ITA’s Product Lines by guiding efforts in problem solving, offering solutions and mentoring on best practices and technology. Responsibilities: Initiates and executes product management efforts including strategic planning, product planning, defining functional requirements, providing support to development team’s efforts, participating in quality assurance process and testing, and providing technical training on system. Understands the value proposition and nuances of ITA’s various product lines. Defines and documents new product requirements by collaborating with customers, Professional Services, Support Teams, Sales and future prospects. Works with internal stakeholders to establish, maintain and monitor the use of best practices and to develop processes that are congruent with technology capabilities. Aligns product objectives with the business vision and mission statement along with functional requirements. Determines scope and priority of product initiatives required to accomplish objectives, as well as requests resources (i.e., material and financial where appropriate) needed to accomplish objectives. Measures, controls, and monitors Product(s) capabilities: - Sets measurable goals to ensure product(s) capability and stability, - Establishes, monitors, and adjusts benchmark metrics, - Exhibits a sense of urgency when dealing with issues that directly impact end user utilization. Defines and manages product releases to meet defined schedule and operational needs. Researches new products, partners and techniques to help streamline processes. Supports process and audit efforts to ensure integrity and accountability for all compliance related items.

Details: Select Specialty Hospital Madison, Wisconsin Respiratory Therapy Manager Select Specialty Hospital is designed to meet the needs of medically complex, critically ill patients that need a longer acute care stay than a traditional hospital. Responsibilities: As the Respiratory Therapy Manager (RT Manager), you will organize, develop, direct, and supervise all aspects of Respiratory Therapy in accordance with current applicable federal, state and local standards, regulations, and guidelines to assure the highest degree of quality care is rendered at all times. You will also be responsible for staffing and scheduling and developing strong relationships with physicians and other referral sources. It is the our philosophy that ongoing clinical competence requires regular clinical practice; therefore, a minimum of 50% of time needs to spent in clinical practice.

Details: CHI Payment Systems, a leading merchant services provider, has Outside Sales Representative opportunities available. Our Outside Sales Representative Run your own business Make your own hours Hold a full-time roll while using our Outside Sales Representative opportunity to earn EXTRA income _____________________________________________________________________________ About CHI Payment Systems and our Exciting Outside Sales Representative Opportunity _____________________________________________________________________________ CHI Payment Systems' Outside Sales Representatives across the United States set up new and existing businesses with the ability to accept credit card transactions. We are a juggernaut in the merchant services industry and we enable our Sales Representatives to offer the most competitive rates and fees to prospective merchants. We also provide a superior level of support to all of our valued businesses that we set up with merchant services. CHI Payment Systems provides our Outside Sales Representatives with top-tier, training and the continued support of your Sales Director to teach how to close merchants, enhance your industry knowledge and grow your network. We give you EVERYTHING you need to be a successful Sales Representative and the truly awesome thing about our program is that you can run your own business, be your own boss, make your own hours all while being extremely profitable. Outside Sales Representatives also: Receive $250 for every activated merchant you sign up Receive an additional $150 for your FIRST account and an extra $100 for your second account Hit 8 merchant accounts and receive an additional $600 Hit 20 merchant accounts and receive an additional $2,500 Receive volume bonuses Receive residual checks

Details: Fabrication B positions may Operate CNC Panel Bending equipment, Mechanical And Hydraulic Presses, Spot Welder and/or Scott Automated Spot Welder, Laser, or Break Press Machine set up CNC Programming/Modifications Parts Inspection Preventative maintenance Deburring & prepping parts for the fabrication department Work with supervisor & co-worker to assist product flow Assist with bottleneck areas. (Operator cross-training) Daily clean up

Details: There’s a reason Insperity ranks in the top 3% on WorkplaceDynamics’ National Top Workplaces list. Want to work for us and find out why? As a trusted advisor to America’s best businesses for more than 27 years, Insperity provides an array of human resource and business solutions designed to help improve business performance. In addition, we provide the client company and their worksite employees with a wide array of value-added benefits and services. Insperity offers a competitive compensation package and one of the best benefits packages in the business, including 19 days paid time off, 8 paid holidays, medical, dental and vision benefits, 401k and tuition reimbursement. We work to maintain the best possible environment for our employees where people can learn and grow with the company. We strive to provide a collaborative, creative environment where each person feels encouraged to contribute to our processes, decisions, planning and culture. At Insperity, our work environment and our commitment to our employees’ personal and professional success are the reasons we’ve been regarded as one of the “Best Places to Work” for 10 years running. Software Application Specialist Insperity is looking for a talented Software Application Specialist to join our growing team and handle ongoing support of all Insperity products to existing clients. We want a passionate, agile, motivated individual who is eager to solve problems, offer solutions and work with other team members in an effort to support the growing technology needs of our business. Do you long to join a team that seeks to provide high-quality software using the latest technology in an agile environment? Do you want to have FUN while you work in a casual, flexible work environment? Then we want to speak with you! Responsibilities: Perform remote software support for clients on Insperity support contracts which could include, but is not limited to: Modify set-up to support changes in the client’s business rules Use software diagnostics tools to troubleshoot client software issues Retrain clients on software Provide technical support via telephone or online on any Insperity software suite purchased by client, including custom programming as purchased and documented by sales personnel Document all client interaction in Insperity software on a per-incident basis Log software issues with the Programming department and provide temporary workarounds as needed Track open software issues until a resolution is released by the QA department, and collaborate with Professional Services to ensure update is installed on the client system Create and configure customer-specific SQL statements to reduce manual entry Work with customers to optimize their systems Handle business-sensitive information with appropriate confidentiality