Antigo Jobs - Career Builder
Senior Lead Systems Engineer
Details: Ref ID: 03730-9768633 Classification: Account Executive/Staffing Manager Compensation: DOE Robert Half Technology is looking for a Senior Lead Systems Engineer for an opportunity in the Pittsburgh metro area. This is a contract to full-time opportunity and any interested candidates should send their resume to or call 412-471-0888. I look forward to hearing from you! -Kevin
Epic Clin Doc Analyst
Details: Ref ID: 03332-9768631 Classification: Programmer/Analyst Compensation: DOE Robert Half Technology HIT is seeking an Epic Clin Doc Analyst for a 6 mth + project in Middeltown, NY! Title: Epic Clin Doc Analyst LOA: 6 mths + Location: Middletown NY RESPONSIBILITIES: This Epic ClinDoc Analyst will work on all aspects of Epic implementation. Job Duties: Routinely perform in-depth analysis of workflows, data collection, report details and other build, design and configuration issues associated with Epic use Develop product content (build all necessary codes/databases/rules/functions) for each implementation Coordinate software updates and changes with end-users Ensure test scripts are created, reviewed and updated to reflect proposed workflow solutions Review software, analyze business operations and collaborate to ensure systems are suitable for the organization's and physician's practice needs Assume responsibility for developing and documenting internal procedures used in conjunction with Epic applications Thoroughly review and test each new release and enhancement; perform system configuration and database setup according to practice/software requirements Provide on-site support during go-live and system upgrade scenarios; provide on-call support on a rotating basis Assist with all Quality Assurance processes including change management and testing efforts; participate in disaster recovery measures REQUIREMENTS: Candidate Requirements: Epic ClinDoc certification Strong knowledge of clinical processes. Familiar with integration points in other areas of the hospital business Prior experience implementing, teaching and supporting Epic systems in hospital environment Cross-application integration experience is highly desired Please send resumes to Ali Saylor
AngularJS Web Developer Opportunity
Details: Ref ID: 03200-9768645 Classification: Application Development Compensation: $70,000.00 to $90,000.00 per year Robert Half Technology is looking for AngularJS Web Developers for one the fastest growing companies in the US last year. For immediate consideration please email resumes to 2-4+ years of AngularJS experience Proficient in JavaScript with 3-4 years of experience Proficient in HTML and CSS preprocessors (Sass) with 2+ years of experience Front-end development experience with a strong background in responsive design 2+ years experience in modern JavaScript technologies including Node.js, Express & Socket.io Experience authoring AngularJS directives Solid understanding of AngularJS services, factories, and providers Experience consuming APIs and RESTful web services
IMMEDIATE Opportunity for a Senior Automated QA!
Details: Ref ID: 01020-9768647 Classification: Quality Assurance Associate Compensation: DOE Enterprise Web Tools Silk Programming Technologies XML QA Tools Loadrunner xRELN QuickTest Pro Rational Requisite Pro WinRunner xpath xquery xschema Currently I have a client looking for a Senior Automated QA with strong experience in leading the development and execution of automated and performance testing for large or multiple diverse projects to successfully and consistently enable delivery of high quality software products and services on time, on budget, and to specification. You will be responsible for architecting performance and automation testing solutions. The ideal candidate will work with management to implement automation strategy and to plan and execute effective and efficient performance and automation testing to accomplish on-time and efficient delivery of high quality software products. This is a great opportunity to join a well-established company! For immediate feedback on your application and resume, please reach out to Senior Recruiter Christina Swayne at C or 305-774-7860.
Epic Clin Doc Analyst
Details: Ref ID: 03332-9768629 Classification: Programmer/Analyst Compensation: DOE Robert Half Technology HIT is seeking an Epic Clin Doc Analyst for a 6 mth + project in Middeltown, NY! Title: Epic Clin Doc Analyst LOA: 6 mths + Location: Middletown NY RESPONSIBILITIES: This Epic ClinDoc Analyst will work on all aspects of Epic implementation. Job Duties: Routinely perform in-depth analysis of workflows, data collection, report details and other build, design and configuration issues associated with Epic use Develop product content (build all necessary codes/databases/rules/functions) for each implementation Coordinate software updates and changes with end-users Ensure test scripts are created, reviewed and updated to reflect proposed workflow solutions Review software, analyze business operations and collaborate to ensure systems are suitable for the organization's and physician's practice needs Assume responsibility for developing and documenting internal procedures used in conjunction with Epic applications Thoroughly review and test each new release and enhancement; perform system configuration and database setup according to practice/software requirements Provide on-site support during go-live and system upgrade scenarios; provide on-call support on a rotating basis Assist with all Quality Assurance processes including change management and testing efforts; participate in disaster recovery measures REQUIREMENTS: Candidate Requirements: Epic ClinDoc certification Strong knowledge of clinical processes. Familiar with integration points in other areas of the hospital business Prior experience implementing, teaching and supporting Epic systems in hospital environment Cross-application integration experience is highly desired Please send resumes to Ali Saylor
VB.NET Developer NNEEDED
Details: Ref ID: 00210-142124 Classification: Programmer/Analyst Compensation: DOE Our client is lookinng for an AWESOME VB.NET developer! Check out the details below.. Client is looking for someone who is familiar with Visual Basic to transfer information from Access and Excel to the Internet. Client is also looking to have the candidate create an updated Time Card System to allow their employers to have remote access to reports from their tablets. This opportunity will be for 40 hours a week for up to 6 months. For immediate consideration email Daniela at
Web Developer Position Available
Details: Ref ID: 02000-9768661 Classification: Programmer/Analyst Compensation: DOE Robert Half Technology is currently looking for talented individuals that have worked extensively on web development. If you are interested in this position please contact Andrew Koch ASAP at for consideration. BASIC FUNCTION The Web Developer position will be responsible for the development of web applications, mobile web based applications, interoperability of existing and new association digital infrastructure, and other digital products. The ideal candidate will have experience in an environment with diverse challenges and constant change. Analytical capabilities and experience and clean efficient code development are a must, with a drive to find the best solution to challenges. A developer who writes understandable code that is standards based, conforms to a coding style guide, and is well commented is a must. Strong communications skills, both written and verbal, and the desire to discover internals clients core requirements and work with a broad range of technical and non-technical stakeholders to deliver high quality products. MAJOR RESPONSIBILITIES 1. Write code for a broad range of digital products 2. Write business requirements from customer discovery meetings 3. Designing application architectures that are of high quality and adhere to industry best practices 4. Develop web applications that meet the documented business requirements 5. Deploy solutions with written implementation, test, and back out plans according to the change control process 6. Support existing application deployments by acting as a consultant to business units, including technical guidance, planning, and application development services, along with implementation support 7. Participate in the change management, problem management, project management processes, and other IT related processes 8. Research and evaluating emerging technologies relative to your role
Network Administrator
Details: Ref ID: 00210-142133 Classification: Network Administrator Compensation: $53,181.99 to $65,000.00 per year My client in Tempe is looking for a strong multi-hat Network/Systems Admin who is very good with VMware. They are a growing third party logistics company with 4 locations across the US. There is a lot of room for advancement and a close knit team of 5 with a relaxed work environment and an IT manager that believes in empowering and training his employees. Typical activities and responsibilities for this Network/Systems Admin to include: Install and support LANs, WANs, network segments, Internet, and intranet systems. Network consists of Windows, SQL Server, and some Linux servers Install and maintain network hardware and software. Work and Supervise the help desk ticketing system Maintain Email Systems currently IMAP and implement Exchange Server Analyze and isolate issues quickly Monitor networks to ensure security and availability to specific users. Evaluate and modify system's performance. Identify user needs. Determine network and system requirements. Maintain integrity of the network, server deployment, and security. Ensure network connectivity throughout a company's LAN/WAN infrastructure Assists with developing departmental policies, procedures, and training. Acts as point of contact for support when needed Other projects as assigned Please send qualified resumes to [email protected] or call 602-224-2486
Application Packager
Details: Ref ID: 02100-139600 Classification: Desktop Support Compensation: DOE The SCCM Administrator will be responsible for the overall administration of the System Center Configuration Manager application (2012) for all client and server devices for the organization. This individual will be responsible for managing the day-to-day operations and deployment of workstation OS, software, patch deployment and system imaging, SQL Reporting and creating custom dashboards to display the overall health of the enterprise environment. This individual will also serve as tier three support for instructing staff on the proper use of the systems, applications, and procedures. SCCM Package and program management, application distribution, software updates Create membership queries based on business and IT requirements Create and manage documentation for deployment procedures and policies Application Packaging (AdminStudio, InstallShield, App-V, etc) System Imaging for end user deployment via PXE or boot media Manage package, server and system health in regards to deployment Manage collections and assignments in the SCCM console. Troubleshoot Software Updates on clients and site systems Compliance reporting to IT Asset Manager Qualifications: Must have strong systems development and scripting in SCCM 2012 Must have scripting experience ¬ PowerShell, VBScript, and batch preferred. Advanced knowledge of imaging, patch management, scripting/automation, and software packaging (MSI) technologies and processes, with emphasis on leveraging System Center Configuration Management (SCCM). Strong experience in Windows Server Update Services (WSUS), including client deployment and troubleshooting, and reporting. Must have the ability to work independently and perform rapid solution engineering under time constrained conditions with limited support. Strong experience with Group Policy Objects (GPOs), writing and troubleshooting, including software deployment and security settings and configurations. Advanced knowledge of Microsoft operating systems, software packages and products, including working knowledge of Windows 7 and 8. In¬depth knowledge and understanding of Desktop operating systems methodologies (file system, registry, services, etc.), as well as system tools and remote desktop support Please emaill resumes to Patrick.M
Technical Consultant
Details: Ref ID: 02300-130089 Classification: Help Desk/Tech Support II Compensation: $19.00 to $30.00 per hour The Technical Consultant will provide world-class support to existing and potential customers. Technical aptitude, problem solving abilities, customer relationship skills are imperative to success in this role. These skills will enable our Technical Consultants to respond to client inquiries ranging from basic questions about technology, to troubleshooting complex problems related to our products or connectivity issues. Acting as the customer advocate, outstanding communication skills and the ability to work independently, will ensure that our customers needs are met in a timely manner, providing the highest level of customer satisfaction. This position has the potential to grow to a Technical Consultant II and higher or move into a pre-sales, services, testing or other role within the company. PRIMARY RESPONSIBILITIES 1. Listen to customer concerns to determine the source and the various components of the issue. 2. Take ownership of each customer request and manage their expectations to ensure timely resolution. 3. Collect and review system data such as job logs, log files, and history reports. Analyze for known issues using platform-specific logs such as syslogs, job logs, audit logs, error messages and problem resolution skills. 4. Collaborate with team members on problem identification, analysis and resolution. 5. Work independently to resolve customer issues by presenting possible solutions. 6. Consult with customers to facilitate changes for best practices. 7. Work with management and team to inform them of customer issues requiring special attention. 8. Respond to emergency, after-hours support requests on a rotating schedule. 9. Obtain and maintain certifications on products assigned. 10. Represent the Company and products in a professional manner at all times. 11. Other duties as assigned by the manager. SECONDARY 1. Provide triage support for several products in the portfolio to eliminate wait time and provide the best customer experience. 2. Conduct product demonstrations with customers by providing online and over-the-phone tools to facilitate customer basic knowledge of all functions. 3. Consult with customers regarding other software products that might address their needs. 4. Assist in presenting online training sessions. 5. Stay up-to-date with hardware and software features. 6. Assist with testing.
Desktop Support
Details: Ref ID: 04860-9768660 Classification: Desktop Support Compensation: DOE Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals. Documents, maintains, upgrades or replaces hardware and software systems. Supports and maintains user account information including rights, security and systems groups. May require an associate's degree or its equivalent and 0-3 years of experience in the field or in a related area. Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Primary job functions do not typically require exercising independent judgment. Typically reports to a project leader or manager. If interested please contact: Michael Werhan [email protected]
Entry Level Billing Role - Degree Required
Details: Ref ID: 03900-125027 Classification: Accounts Payable Clerk Compensation: $12.35 to $13.00 per hour Accountemps has a client seeking a Billing/Accounts Payable Specialist for a temporary to full time role. This position requires either a degree in accounting or finance or 1+ year experience with billing as it relates to the construction industry Position will handle the following duties: EK Automation Billing Run new job status report daily Create new job folders as needed Meet current deadlines on billing E-Mail one copy of invoice, one to job folder, one for record copy Setup and Create AIA Sub-contractor-Get signature and scan to job folder Update WIP report as cost and labor is posted Issue Purchase Orders Setup Full Maintenance and Preventive Maintenance Contracts Create Monthly maintenance contract invoices
Corporate Recruiter
Details: Corporate Recruiter: Colorado Springs Job Description: What is HomeAdvisor, anyway? HomeAdvisor is an online marketplace connecting homeowners to pre-screened and rated home improvement specialists in their areas. We have grown significantly since our start-up days in 1999, and now have more than 1500 employees worldwide. We're an IAC company, joining Match.com, About.com, Vimeo and others in a wide portfolio of highly successful internet brands. HomeAdvisor has been named to the Denver Post's Top 100 Workplaces list in both 2013 and 2014, and were recognized as a finalist for the Colorado Technology Association's Technology Company of the Year award in 2014. HomeAdvisor operations continue to grow, and we are building a Sales Center in the Colorado Springs area. To aid with the growth of this Center, we're adding a driven, quick-thinking Corporate Recruiter to our team. Our Recruiting team is responsible for finding, interviewing, and assisting managers with hiring to meet HomeAdvisor's needs, while promoting and maintaining the HomeAdvisor brand. Our Recruiters are the face of HomeAdvisor, so it's our responsibility to explain our product and company culture, build great relationships, and provide top-notch customer service to all our clients, both internal and external. We're looking for a self-motivated teammate who understands and believes in the impact a good recruiting team can have on a business' success. How we'll keep you busy: - Reviewing candidate resumes/profiles for positions in sales. - Digging up candidates in both the obvious and less obvious places - you'll be responsible for database sourcing, targeting networking events, attending job fairs, and brainstorming creative ways to find the right candidates. - Building business partnerships with internal managers and trainers to facilitate talent interviewing and on-boarding. - Working with hiring managers to create engaging marketing materials to attract top-notch candidates. - Conducting introductory calls, phone interviews, and face-to-face interviews with potential candidates to assess their qualifications. - Assisting in new hire on-boarding processes.
Network Hdwr Suppt Tech I - TC
Details: Company Summary Join a Fortune 500® company in the growing healthcare industry and provide technical support for market-leading software solutions. Henry Schein Practice Solutions, a subsidiary of New York-based Henry Schein, Inc., develops practice management software and electronic services that help dental practices run their businesses. Our solutions lead the market in technology advances and market share, and include product leaders such as Dentrix, Easy Dental, Dentrix Enterprise, Dentrix Ascend (cloud-based) and Viive (Mac) and Tech Central. Our parent company, Henry Schein, Inc. is the world's largest provider of health care products and services to office-based dental, medical and animal health practitioners. A Fortune 500® Company and a member of the S&P 500® and NASDAQ 100® Indices, Henry Schein employs more than 18,000 Team Schein Members and serves more than one million customers. The Company's sales reached a record $10.4 billion in 2014. Job Summary: Long Term, Full Time position. Desktop support of TechCentral products and services for customers and field technicians including but not limited to computer hardware, operating systems, networking devices, software, and peripherals. Essential Responsibilities & Accountabilities: • Provides desktop support of TechCentral products and services such as computer hardware, operating systems, networking devices, software, and peripherals for customers and field technicians. • Documents calls and services performed according to stringent guidelines and procedures. • Participates in company meetings and trainings. • Participates in special projects and performs other duties as required. In addition to the essential duties and responsibilities listed above, all positions are also responsible for: • Meeting company standards pertaining to quantity and quality of work performed on an ongoing basis, performing all work related tasks in a manner that is in compliance with all Company policies and procedures including Worldwide Business Standards. • Adhering to Company policies, procedures, and directives regarding standards of workplace behavior in completing job duties and assignments.
Receptionist
Details: Ref ID: 01150-110503 Classification: Receptionist/Switchboard Compensation: $11.00 to $13.00 per hour An experienced and articulate Receptionist is needed for a financial services company in Bonita Springs. This position is ideal for someone who is seeking employment with a stable company. Duties include answering and routing calls, greeting guests and clients, data entry, and calendar management. A high level of customer service and phone etiquette is required for this position, along with proficiency in Microsoft Word and Outlook. This is a temporary to full-time opportunity.
Assistant Marketing Manager
Details: Godiva Chocolatier is the world's premier Chocolatier. We are the global leaders of the creation and distribution of super-premium chocolates worldwide. Godiva is available at any one of our boutiques, www.godiva.com, and through our catalogs. For over 80 years, Godiva Chocolatier has defined the art of fine chocolate making by selecting only the most superb ingredients. Godiva applies the same devotion to selecting and developing the best people. As an employer of choice, Godiva Chocolatier values a rich assortment of people that want to work in a pleasant and energized setting. In exchange for your expertise and enthusiasm, we offer excellent career growth opportunities and a competitive salary. General Summary Godiva Chocolatier, leader in the premium chocolate category, is seeking an Assistant Marketing Manager for its Brand Marketing team. This position is ideal for someone who has prior work experience in marketing or communications, and desires a hands-on opportunity to define and implement an annualized marketing plan across multiple channels and product platforms. The Assistant Marketing Manager will report directly to the Marketing Manager and will interact daily with key cross-functional stakeholders. Principal Accountabilities * Support Marketing Manager in development of marketing and communication plans by working collaboratively with the channel merchandising, product marketing, finance, and creative teams * Present marketing plans to supportive functional roles such as customer service, retail training, and product development * Analyze marketing programming results in conjunction with the merchandising analytics and finance departments to develop a thoughtful recommendation for future initiatives or promotions * Coordinate in-store collateral or online deliverables to support marketing plans and promotions with visual merchandising and e-commerce teams * Maintain budget for specific marketing programs and promotions * Attend weekly channel meetings to represent brand marketing * Establish and maintain strong working relationships with cross-functional stakeholders and outside vendors Job Specifications * Bachelor’s degree * 1-2 years in a marketing or communications role * Self-motivated individual who is open-minded and willing to meet new challenges * Excellent communication skills (written & verbal) * Balance between analytical and creative thinking * Detail-oriented and organized * Ability to thrive in multi-tasking environment * Solution-oriented * Working knowledge of Microsoft Office (Word, Excel & PowerPoint)
ISS7 (SharePoint Developer 3)
Details: This employment opportunity is with the Office of Information Services (OIS), Shared Services (SS), which is part of the Oregon Health Authority (OHA). There is one permanent, full-time position located in Portland (800 Oregon Street) . This position is classified and represented by a union. This position closes on Sunday, July 19, 2015, at 11:59 p.m. To view a detailed job announcement and online application instructions, follow this link: http://www.governmentjobs.com/careers/oregon/jobs/1180151 or go to www.oregon.gov/jobs, select "Look for Jobs" and search for the recruitment under the Oregon Health Authority, job code number OHA15-0338. 800x600 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 The SharePoint Developer 3 will effectively translate business requirements into functional repeatable solutions. They are responsible for development and delivery of SharePoint components including web parts, CSS, Master Pages, Content Types, and custom site features. They will, assist in technical design/architecture and direct development tasks, enhance SharePoint usability and branding, develop and maintain end-user documentation for both technical and business users create and execute required test scenarios/plans to ensure complete testing is accomplished on all new and changed components, as well as deal with multiple high priority user support issues simultaneously. 800x600 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4
Multi-Unit Restaurant Managers - U.S. Nationwide Opportunities
Details: Opportunities to achieve my goals? What a concept! As the best family-style buffet restaurant chains in America, Golden Corral values our managers and puts them first. We are proud of the fact that we recognize and reward them for their accomplishments in addition to offering a competitive compensation plan. Due to expansion, we are currently looking to add to our team for the positions as District Managers and Franchise Service Consultants on a nationwide basis. Multi-unit management job opportunities with Golden Corral may require relocation based on current availability within a division. District Manager: As a multi-unit manager, you provide leadership and guidance to company-operated restaurant managers while monitoring store performance and ensuring standards are maintained. You are accountable for management development and staffing, restaurant financial results, and facilities maintenance while upholding Golden Corral's mission of ' Making Pleasurable Dining Affordable ' for our guests. Franchise Service Consultant: In this multi-unit manager role, you provide support and consultation to Golden Corral franchisees to ensure restaurant operations conditions exist for optimal sales and profits as part of the Franchise Operations team. As the key Golden Corral liaison for our franchisees, you communicate and/or implement process, training and operational changes to ensure operating standards to uphold Golden Corral's brand. Multi-Unit Candidates complete our 10-week comprehensive management training program. After completion of training, you work in a practice management capacity in a restaurant for approximately 4-6 additional months to prepare you for this multi-unit leadership role before being assigned to a district. This timeframe is based on performance and district availability.
B2B Membership Sales - San Antonio
Details: AAA Texas has immediate opportunities for motivated individuals to join our exclusive team of Membership Sales Agents. Our door is open to talented sales professionals with the ambition, initiative, self-determination, strong work ethic, career dedication, and winning attitude.AAA will support you by offering: National brand recognition, over 15 million members in 20 states A prestigious and long-standing reputation in California since 1900 Exclusive recognition programs for top performers A comprehensive benefits package that includes: Medical, Dental, Vision, 401(k), and a pension plan No overhead expenses Your success will require you to develop and execute business plans while coordinating events and presentations with eligible businesses and organizations within assigned territory. Source, develop leads, prospect and continually network Assume responsibility for achieving sales growth Meeting and exceeding all sales and performance goals on a consistent basis Effectively communicate information to members, supervisory and executive management Possess a competitive sales drive to meet and exceed monthly goals Be an effective communicator both written and verbal Provide excellent customer service and maintain retention Be self-motivated and fully committed to building a profitable business
HR Contact Center Supervisor
Details: Join our talented team. Employees at Vista Outdoor are passionate and committed to delivering quality products to our customers. Our culture centers on an engaged and accountable workforce. Our goal is to attract and retain a diverse workforce: rich in talent, background, ideas and experience. Vista Outdoor is a leading global designer, manufacturer and marketer in the growing outdoor sports and recreation markets. The company operates in two segments, Outdoor Products and Shooting Sports, and has more than 30 well-recognized brands that provide consumers with a range of performance-driven, high-quality and innovative products in the ammunition, firearms and outdoor accessories categories. Vista Outdoor enjoys expanded distribution for some of the most widely known and respected brands in the industry: Federal Premium ® , Bushnell ® , Savage Arms ™ , BLACKHAWK! ® , Primos ® , Final Approach, Uncle Mike’s ® , Hoppe’s ® , RCBS ® , Alliant Powder ® , CCI ® , Speer ® , Champion ® Targets, Gold Tip ® Arrows, Weaver ® Optics, Outers ® , Bollé ® , Cebe, and Serengeti ® . Vista Outdoor is headquartered in Utah and employs approximately 5,800 skilled workers. The company has manufacturing operations and facilities in 10 U.S. states, Puerto Rico, Mexico and Canada along with international sales and sourcing operations in Mexico, Canada, Europe, Australia, New Zealand and Asia. The Position Our Clearfield, UT location is seeking a HR Contact Center Supervisor to add to our team. The HR Contact Center Supervisor is responsible for supervising a team of Employee Solutions Contact Center employees, hiring, training, work direction, performance evaluation and development of team Responsibilities Ensures Contact Center is staffed appropriately based upon hours of operation, expected call volume, expected transaction volume Provides coaching and work direction to Contact Center Representatives (CCRs), with emphasis on leveraging tools and customer service skills Trains CCRs on policies, programs, processes, systems and customer service skills Maintains call center telephones and routing system, making sure it is operational and functioning properly Trains CCRs on, and maintains data integrity of case management tool (CA), recommends and implements enhancements to support customer service level improvements Acts as Problem-solving resource for escalated inquiries Monitors types of inquiries or issues to determine and recommend improvements in processes, communication, and systems Ensures that team is achieving designated metrics and SLA agreements; mentors team for improvement; maintains and communicates accurate metric statistics Partners with HRIS and Recruiters to administer applicant tracking system and on-boarding process Responsible for team’s accurate data entry in HCM system Leads Employee Solutions Partnering Team – meeting at least monthly with HR location contacts (Managers, Generalists, Admins), with purpose of keeping Vista HR Community informed of Corporate HR initiatives that impact employees, process changes, etc. Partners with functional experts (i.e., Subject Matter Experts) to implement new programs, plans, processes to ensure employees in Contact Center are knowledgeable and trained on changes Partners with field HR to ensure that Contact Center team is providing agreed-upon service and support for HCM transactions, on-boarding and administrative functions Acts as a backup to members of team when necessary Applies PES principles to identify opportunities for process improvement and implement lean, best-practice solutions to identified opportunities. Qualifications Bachelors’ degree in Human Resources or equivalent work experience 3-5 years’ experience in a Corporate Human Resources role 3-5 years’ experience managing a team Leadership experience within a call center environment Knowledge of employee benefits, HR policies and practices, and HR systems Strong communication skills and customer service skills We offer a highly competitive salary, comprehensive benefits including: medical and dental, vision, disability and life insurance, 401K, PTO, tuition reimbursement, and the ability to add value to an exciting mission! We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Equal Opportunity Employer M/F/V/D