Fond du Lac Jobs

Details: Heritage Insurance has grown into one of Florida's top insurance provider and now we've been recognized as a Tampa Bay Times Top Workplace. We're only getting started. Who we are: Entrepreneurial * Accountable * Independent * Collaborative * Creative * Fun We're excited about what we do and we're looking for a new team member to join us at our Clearwater, FL headquarters! Product Analyst \ Manager - Property & Casualty Insurance What you will do: The Product Development Analyst position is responsible for product life cycle management of insurance products. Responsible for the development of drafting policy forms and contracts, manual rules, coverage analysis, and the tracking of new and existing state statutes and regulations that my impact the insurance portfolio. Interacts with Operations, Claims, Underwriting and IT in the development of the product portfolio, and in the processes required to generate, file, and otherwise maintain the content of personal lines contracts. Acts as the Subject Matter Expert for forms, rules, filing procedures, coverage issues and regulatory compliance. Conducts research and analysis on legal issues, competitor products, market needs, and emerging issues and makes recommendations to Senior Leadership based on findings. Develops contracts, policy forms, policyholder notifications and rules as well as any supporting information for specific products. Independently captures and classifies product language to support rationalization for assigned lines of business. Partners with Operations, Claims, Underwriting, and other business stakeholders in the execution of the product rationalization and product configuration process. Tracks, analyzes and interprets laws and regulations relevant to property and casualty insurance for purposes of determining impact to product lines. Oversees product life cycle to implement changes. Interacts with other key stakeholders with respect to product features and product development strategy as well as shared initiatives, shared compliance issues, and Marketing and IT support needs. Provides both internal and external training on product content.

Details: BAYADA Home Health Care is one of the nation’s leading home care companies. BAYADA has developed a unique culture that supports its mission of helping people have a safe home life with comfort, independence, and dignity despite illness or disability. Come work for a company where you will be rewarded for your hard work and excellence, and be treated with the respect and appreciation you deserve! BAYADA, a premier home care company, needs your help. Our clients depend on their CNA / HHA to be there when they need them. Help make a difference in someone’s life. Join our team today! Founded in 1975 by J. Mark Baiada, BAYADA Home Health Care provides nursing, rehabilitative, therapeutic, hospice, and assistive care services to children, adults, and seniors in the comfort of their homes. Headquartered in suburban Philadelphia, BAYADA employs more than 18,000 nurses, home health aides, therapists, medical social workers, and other home health care professionals who serve their communities in 25 states from more than 250 offices. For more information, visit www.bayada.com . BAYADA Home Health Care, Inc. is an Equal Opportunity Employer and qualified applicants will not be discriminated against on the basis of race, color, religion, sex, national origin, disability, or veteran status.

Details: Account Specialist JOB DESCRIPTIONS All job descriptions are subject to change by the Company as the Company deems it appropriate to upgrade positions and/or to otherwise ensure that the goals and objectives for employees and the Company are being met. All employees must read and comply with all terms stated in his or her job description and perform all other job duties as directed by the Company. GENERAL (APPLIES TO ALL EMPLOYEES) Must agree to support WSC’s Core Values Professional attire (Adherence to dress code is required) Professional conduct and communications are expected with all customers and co-workers Punctuality and regularity in attendance at work Ability to write legibly and neatly with few or no errors Agrees to assist in keeping workplace and surroundings neat and clean Agrees to have no personal items on desk (Exception: 4x6 framed photo of family) Business frequently requires employees to drive to perform the responsibilities of the job To perform those responsibilities, employees must have his or her own reliable transportation: Must attend training sessions in Home Office and locally in area employed as requested by the company Must agree to handle money and valuable items with care and responsibility, understanding that losses will be deducted from the employee’s pay, and such infractions can result in termination Be able to read and comprehend written materials and apply principles and information contained in written materials Must agree to follow company policies and procedures and adhere to all state and federal laws and guidelines Must agree to act responsibly if co-workers are observed violating policies, procedures and/or laws Use professional language at sufficient volume Must keep accurate, daily record of time worked and report on approved documents or approved methods Must be able to communicate and be understood over the telephone and use a computer with accuracy and adequate speed Must be able to demonstrate and show merchandise to customers Must be able to work the required hours, to complete tasks as assigned and to complete all job duties and responsibilities in a manner which complies with company standards, including those for professionalism, quality, and productivity Must not smoke or use any type of tobacco product in any branch office, Home Office, or other company facilities or vehicles Must allow the company to obtain a current certified motor vehicle record and must provide evidence of valid driver’s license and current, appropriate auto insurance Must agree to allow the Company to obtain background information about employment, conduct a criminal background check, contact references, and secure a credit report Must keep all company business, including customer information, confidential Must submit to a drug test or obtain a medical examination as requested by the Company Must provide the company with a list of other names under which employee worked Must be able to perform physical job requirements such as lifting up to 25lbs, bending at the waist, reaching above the head, stooping, sitting in a sedentary position for a lengthy amount of time and using the computer key board Employees performing Outside Collection Work (OCW) must be able to perform additional physical tasks including easily entering and exiting vehicles, walking quickly, being outdoors in summer and winter for periods of time, and speaking with customers Must maintain company standards of performance Other duties as assigned Must be able to effectively perform multiple tasks at one time, including answering the phones, taking notes, greeting customers, etc.

Details: Equity Staffing Group has job an opening for a Portfolio Manager. This position will partner with business to direct the delivery of technology services across the portfolio of internal business units. This individual will also function as a technology consultant to the business by having deep expertise in the business functions and technologies within their portfolio. This is a permanent position that will pay up to $120k (BOE).

Details: Responsibilities • Coordinate, consolidate, andexecute the export distribution of specialty chemicals from the U.S. to otherregions globally by guiding export orders through all processes immediatelyfollowing order entry to delivery to the customer. • Maximize container consolidationsthrough the building of loads across all products and business units from thegateway distribution centers. • Interface on a daily basis withfreight forwarders, distribution centers, air/ocean carriers, customer service,demand, DRP, and logistics. The position will also be responsible forcoordinating export traffic flow, carrier issues, and with other third partiesas necessary while adhering to all NAFTA, customs, and compliancerequirements. • Assist customer service, sales,plants, DRP, and subsidiary personnel with daily transport service needs such asexpediting delivery, deliveries with special requirements, reconsignments,product returns, and moving sales trial equipment to prospective customers. • Assist with the clearance ofimports into North America. Adhere to strict U.S. Customs compliancerequirements, facilitate accurate duty payment, organize and monitor Cytecdomestic delivery requirements for imported goods. • Provide import instructions andinformation to company personnel and outside vendors, such as customs brokers,information regarding document requirements, U.S. Customs requirements, dutyrates, transit times, routings, etc. • Process air, ocean, and otherinvoices as required, working with accounting to assure general ledger coding isaccurate and budgeted. • Maintain broker/forwarderrelationships, provide service requirements, monitor performance, and insureintegrity of the import process to ensure Customs compliance and servicelevels. • Works with NA Transportation staffto ensure appropriate services from inland carriers and ocean/air carriers. • Help facilitate payment processesfor import duty payment activities including account reconciliation andallocation of duty amounts to the appropriate business unit. • Coordinate with inland carriers,ocean lines, and foreign suppliers to ensure the timely and accurate customsclearance process. • Follows all environmental andsafety regulations and acts in compliance with all applicable laws andregulations. • Understands and follows theappropriate hazardous material regulations (IATA, IMO, and DOT). • Participates in special projects asrequired (may require limited travel).

Details: Job Description Dickinson Fleet, one of the most dynamic medium to heavy-duty truck service providers in the U.S., is looking for an experienced and quality-minded Diesel Maintenance Technician. In your role as a Diesel Maintenance Technician, you will troubleshoot and repair diesel engines at our customer locations. The Diesel Maintenance Technician position will involve: Diagnosing failures of vehicles and disassembling, repairing and reassembling parts as necessary Inspecting, testing and listening to defective equipment to diagnose malfunctions, using test instruments such as handheld computers, motor analyzers, chassis charts and pressure gauges Performing routine maintenance such as changing oil, checking batteries and lubricating equipment and machinery Inspecting brake systems, steering mechanisms, wheel bearings and other vital parts to ensure that they are in proper operating condition Diesel Maintenance Technician – Service Technician – Mechanic - Mobile Job Responsibilities As a Diesel Maintenance Technician, you will be responsible for preventive maintenance, Federal DOT inspections, troubleshooting and repairing diesel engines, alignments, suspension, hydraulics, transmissions and electrical systems. Must be qualified to perform DOT inspections Your specific duties as a Diesel Maintenance Technician will include: Adjusting and relining brakes, aligning wheels, tightening bolts and screws, and reassembling equipment Inspecting, repairing, and maintaining automotive and mechanical equipment and machinery such as pumps and compressors Raising trucks, buses and heavy parts or equipment using hydraulic jacks or hoists Attaching test instruments to equipment, and reading dials and gauges to diagnose malfunctions Filling out and submitting all required documents in an accurate and timely manner on a company provided iPad

Details: National Home and Building Construction Company is currently looking for seasoned General Manager with Residential and Commercial construction experience to oversee the day-to-day operations of the company. Candidates will have a proven track record of success with measurable achievements. The GM must be able to identify the need, remove the barriers and have the know how to make things happen. The ideal candidate would be fluent in all phases of construction, pricing, take off, and estimating. The candidate must have sales experience and be able to live and die by the numbers. The company is looking for a high quality individual that is able to lead, communicate clearly, and manage people in a fair and constructive manner that brings out the best in people. The position will be responsible for the integration of all business units and operations and the development and administration of procedures and training manuals including creating KRA’s for each position for measurable performance standards. If you were to get the job you would be tasked with developing and recruiting personal with the core skills and strengths necessary to sustain regional growth. The GM position is a salaried management position that will require investment of time and effort beyond a “9-to-5" work week. Responsibilities will include: Set annual construction departmental goals, monitors progress and reports monthly Understands the entire construction process which includes schematic estimates, total project budgeting, sales Manage staffing resources and directs construction priorities Dedicated to effectively leading people and managing corporate processes Ability to interpret and apply state law, local policy and administrative and building code procedures or requirements Ability to compile and analyze data Strong people and leadership skills to coach and mentor with the ability to encourage skills for growth Hire, train and supervise Project Managers, Estimating/Purchasing, Oversee management of Project and Administrative personnel Can establish necessary priority deadlines and accountability for self and others Required Skills : Exceptional personal/human relations skills, ability to communicate well with others both written and verbal format Strategic thinker with the ability to creatively manage a dynamic environment for construction Must build teams through setting a positive example, leadership, motivation, respect, goal setting and accountability Ability to translate strategy into actionable plans including plan review and design Excellent interpersonal skills including tact and professionalism in dealing with staff, management, and vendors Detail oriented with proven time management skills Self-motivated with a good work ethic. Able to adjust to a changing work environment. Must be proficient with Microsoft Office Suite programs (Excel, Word and PowerPoint) as well as Outlook.

Details: DAK Americas is a globally competitive supplier of Terephthalic acid (TPA) - Monomers, Polyethylene Terephthalate Resins(PET) and Polyester Staple Fibers (PSF) for the western hemisphere. The company is headquartered in Charlotte , NC with manufacturing facilities in the Carolinas . Innovation is the foundation for the future at DAK Americas, where the assets of technology and experience are combined to deliver a continuous stream of specialty products. DAK Americas focuses on a dual strategy of low cost production of commodity products and product innovation for a continuous stream of specialty items. DAK is a wholly owned subsidiary of Alpek S.A. de C., the petrochemicals and synthetic fibers business group of Alfa S.A. de C.V. DAK Americas is comprised of three business units: Resins (PET), Fibers (Polyester Staple) and Monomers (TPA- ingredients). Primary functions are to troubleshoot, repair, install and perform routine maintenance on mechanical devices and systems including hydraulic and piping. Experience with hand and power tools, diagnostic equipment, common rigging equipment and methods along with an understanding of vendor literature, technical manuals, blueprints and sketches is required. Experience with machine operating and welding equipment is a plus. We have an excellent and competitive compensation program and an outstanding benefits package.

Details: As an innovative leader, New York Air Brake has been serving the rail industry since 1890. Through the years, our basic philosophy has reflected a deep respect for the customer, and a commitment to providing quality products at a cost-effective price. New York Air Brake's participation in ISO 9001, and our corresponding certification, echoes a company-wide spirit. From management, to administration, to engineering, to the production floor, quality is an ever-present compass. The Materials Expeditor is a critical member of the team; responsible for daily expediting of past due PO's or Scheduling Agreements deemed critical to production from Material Coordinators or Procurement Specialists. Essential Functions: Proactive expediting of future requirements deemed necessary by Master Scheduler and/or Material Coordinator's analysis of product assembly component inventory breakdowns. Confirmation of specified PO's and Scheduling Agreements in SAP that are late and in the future within a 30 day window. Determine overall status of expedite report status with Suppliers and ensure document is sent back with correct information weekly. Communicate constraints or supplier issues directly to Procurement Specialist daily. Daily Trend analysis of past due and confirmation dates by buyer and supplier

Details: Apply for a Network Analyst position in Bloomington, IL with a Fortune 500 company! Candidate will be responsible for SIP Trunking Development and Troubleshooting, Experience with Cisco CUCM and CUC, SIP protocol, and can troubleshoot call-flow issue SIP logs and fax issues. Experience (design, implementation, troubleshooting) with Cisco Unified Communications Manager (CUCM), Unity Connection (CUC). At a minimum, the individual should be able to understand the inter-dependencies between the below and build environments using these constructs. • Calling Search Spaces • Partitions • Media Resource Groups • Device Pools • Route Patterns • Route Lists • Route Groups • Translation Patters Knowledge and experience with the SIP protocol and can troubleshoot call-flow issues using SIP logs Experience troubleshooting fax issues that utilize SIP between the Call Manager and VG224. Call Manager SIP trunk Cisco VG224 (configured to use SIP) Analog fax machine Experience configuring and troubleshooting media resources, voice gateways, Cisco “VG” gateways Experience troubleshooting Local Exchange Carrier (LEC) traffic and trunking that utilize the SIP protocol Some understanding of Oracle (Acme Packet) Session Border Controller If you are looking for an exciting opportunity with a Fortune 500 company, apply today to start the next step in your career!

Details: JOB PURPOSE Responsible to retain the existing business and grow the assigned group of accounts. In a leadership role, collaborates with client teams in the tactical and strategic delivery of services promised; works closely with internal resources as needed to satisfy the client's needs. ESSENTIAL DUTIES AND RESPONSIBILITIES Serves as the key relationship contact by account at all leaderships levels for the assigned book of business with a total book value from $500K to $1M. Achieves TAS (Total Account Selling) goals in collaboration with Sales/Business Development; meets individual cross-selling and up-selling objectives. Provides support as needed to the assigned Client Executive(s) or Senior Client Executive(s) in the management of their account activity and book of business. Develops, leads and executes account strategy with the client and the assigned team of Oswald professionals; develops an annual service plan with focused goals, which includes stewardship, pre-renewal, policy delivery and open item components. Directs and implements cost effective solutions to minimize risk and ensures the selected strategy is effectively designed, communicated and implemented by the account team; responsible to identify risk and implement risk reduction strategies. Collaborates with supervisor to identify, quantify and develop a plan to expand the depth of services provided; works closely with internal departments to formulate and execute a sales strategy. Supports the new client onboarding process, which includes verifying all services sold, understanding client expectations, and the creation of the short-term and long-term plan to deliver services.

Details: American Tile and Stone is seeking a Showroom Associate for our Carrollton, TX location. Job requirements are: Assist both walk-in and appointment customers utilizing sales and product knowledge skills Respond to inquiries with accurate pricing, delivery and inventory information Prepare proposals and job quotes Handle customer concerns in a timely manner Promote professional image by maintaining current product knowledge and enhancing sales skills on a regular basis Maintain social network presence of company Maintain showroom displays-impeccable presentation of products

Details: We are proud of the people who work at TA / Petro – they strengthen and enrich our company and the communities we serve. We believe in evolving our organization by attracting and developing people with potential – leaders who are ambitious, talented and enthusiastic about our sales growth and their personal growth. If you crave a new challenge and a great career, consider joining TA / Petro's fast food restaurant team. *Come Join our Quick Service Restaurant Management Team ! ! * Great Reasons to Join our Restaurant Team This is where your Hard Work Ethic & Hitting Your Restaurant Targets really pay off Work in a “Daymaker" culture, where every person is valued You can have several career paths options available to you Positively impact the life of customers, restaurant staff, and yourself Key Responsibilities Practice Safety as Priority #1 for your restaurant team and customers Maintain a high ratio of return customers through great service Help lead a team atmosphere that promotes TA / Petro as an “Employer of Choice" Coach and develop restaurant employees to build a strong cohesive team Assist in achieving the financial targets with integrity utilizing TA / Petro guidelines Promote, demonstrate, and lead a great customer restaurant experience Regularly work along side your restaurant team members in all work stations Terrific Benefits Medical, Dental, and Vision Insurance Prescription Drug Plan Life Insurance 401K w/match Bonus Program Paid vacations and holidays Short-term and long-term disability Insurance Educational assistance program Relocation Assistance (relocation not required)

Details: CDL A Hazmat/Tanker Truck Driver OT after 8 hours!! Complete Personnel Logistics is in need of a truck driver with tanker and hazmat endorsements. The company is a distributor of various chemical products being in business since 1945. This position will have the driver doing line haul going from Detroit, MI to Twinsburg, OH. Driver will work Sunday thru Thursday, start time is 6PM working about 11 hours a day with OVERTIME AFTER '8' HOURS!! 95% of the time it will be a live unload and live reloads. Once in awhile the driver will assist in unloading some product if needed. This is a day cab with a 48' trailer. Company offers health benefits, 10 paid holidays after the first month of employment, vacation after 1 year of employment and $300 for Clothing allowance. $18.00 per hour with overtime after 8 hours. What set this company apart from others is: Unparalleled commitment to Safety Nationally recognized, award-winning Customer Service Full service, state-of-the-art blending, repackaging and warehousing facilities Company-owned fleet of tractors and trailers operated by professionals Dedicated product experts, trained beyond industry standards, with access to a vast network of sourcing capabilities Global sourcing through our Omni-Chem 136 affiliation Our quality promise, supported by ISO 9001:2008 certification Same day delivery capabilities For further consideration email your resume to or call 800-541-8154 and ask for Patty

Details: POSTING NOTICE NO: 4769 DATE POSTED: 4/30/2014 JOB TITLE: Residential Counselor EMPLOYMENT TYPE: Per-diem SCHEDULED HOURS: N/A PROGRAM: Respite SITE LOCATION: Enfield MISSION : Effectively transition young adults with severe and challenging behaviors from the most restrictive setting to the least restrictive setting to encompass the greatest degree of independence possible for the individual. Emphasis is placed on providing a safe, structured, supportive environment; service delivery is client centered and individualized to focus on the improvement of living and life skills which may include identifying and successfully managing the symptoms of mental illness. SCOPE : Provides clients with necessary tools, resources and information to prepare residents for independent living. Monitors client’s mental status to ensure safety. ACCOUNTABLE AND RESPONSIBLE FOR THE FOLLOWING RESULTS : Performs case management responsibilities for assigned clients 1:1 for a minimum of 1 hour per week per client, providing client with support and counseling. Formulates Individual Care Plan/Service Plan with client within the time frames of program policy . Completes documentation, treatment plans, progress notes, quarterly reviews. Maintains client(s) entitlements, checking accounts, doctor’s appointments, and contacts with family members. Serves as liaison to therapists, nurse/doctor, pharmacist and other necessary providers. Administers entire process of case managed client(s) transition(s) to independent living, to include link-ups with landlords, utility companies, and referrals to appropriate services, prior to moving. Monitors medications of all residents, assuring proper medications and dosages are prescribed and taken. Contacts psychiatrist or nurse regarding any side effects, complaints, problems, incidents, as well as alerting them to medications prescribed by outside physicians. Maintains resident’s supply of medications and teaches client(s) how to track medications independently. Teaches and assists all residents in activities of daily living and life skills including: menu planning, meal preparation, food purchasing, hygiene, laundry, banking and budgeting, upkeep of environment, wellness in general. Charts resident’s status in client log and client records and reads previous entries. Attends weekly staff meetings. Intervenes in crisis situations of residents. Performs triage, accesses necessary services to successfully maintain client in community and avoid hospitalization; or coordinates smooth transition to hospital when absolutely necessary. Transports clients to medical appointments, banks, stores, etc. to accomplish case management responsibilities; as well as provide off-site recreational programming, if applicable. Demonstrates competency in age related or specialty issues and developmental needs for each population served. Additional Duties and Responsibilities Following existing in-house program to include: read staff log and make entries when necessary; facilitates community meetings; encourage productive use of leisure time with recreation and leisure skills program for present and guidance for future. May perform other assignments and duties, as area needs require.

Details: The Retail Store Manager is responsible for Running day to day operations in the retail store location, manage a small team of employees, handle customer escalations and complaints, and manage sales goals and commissions. Meet and exceed customer experience and sales objectives for store. Supervise the overall daily operation of a store including development, discipline, and training of employees to ensure an extraordinary customer experience, cost efficiency, and quality store operations. Collaborate with the maintenance of inventories at adequate levels, promote sales, and maintain the appearance of the store. Job level is determined by meeting store opportunity, customer satisfaction, and other criteria. This position may be required to work extended hours including weekends. Must be flexible, schedules may be rearranged to meet deadlines, attend meetings and community activities. To perform this job successfully, employee must be able to perform all Essential Function, Job Duties and Directives satisfactorily. Fully Accountable for Customer Experience and Sales Fully accountable for store implementation of Policy & Procedures Fully accountable for execution of sales, service and customer experience initiatives in store Fully accountable for Schedule coverage for events; coordinate and set up events Supervise store personnel to: Meet and exceed assigned goals for: customer experience and reputation, sales and service, revenue and productivity Demonstrate the right customer behaviors defined by delivering an outstanding customer experience Ensure every seller follows the ethical sales practices and delivers customer experience Consistently demonstrate excellent leadership and coaching skills. Create a work environment where motivated people can excel. Oversee sales floor experience. Support Team and assist with customer transactions. Coach and counsel personnel on “opportunities" with key sales and reputation metrics, recognize positive performance against key sales and reputation metrics and hold people accountable for poor performance. Perform role plays with personnel on a regular basis to demonstrate “what right looks like". Facilitate weekly personnel sales training. Monitor customer feedback from surveys. Resolve any escalated customer situations.

Details: If you have 2+ years of full service restaurant management or shift leader experience, we invite you to join us and surround yourself with people who share our values. We celebrate and reward our Managers by offering competitive base salaries and benefits along with a "no ceiling" philosophy in bonus potential. What more could you ask for? restaurant expansion - w e are growing! career growth opportunities amazing culture and support structure quality of life career programs

Details: ABOUT US Michael C. Fina is a leading global incentives and rewards company, specializing in employee recognition. The company provides Fortune 500 organizations with creative employee recognition programs and solutions that enhance performance and productivity, as well as the fulfillment of lifestyle gifts and rewards that celebrate key milestones and accomplishments. We believe that when you celebrate employee actions and contributions that are aligned with your unique business goals you reinforce the behaviors that improve performance, productivity and profitability. It's a philosophy that we live by at Michael C. Fina. To learn more about the Michael C. Fina Company please go to www.mcfrecognition.com. SUMMARY Reporting to the Vice President of Customer Experience with broad latitude for independent judgment, action and decision making, the Recipient Contact Center Manager is responsible for providing training, support and advice to a staff of Recipient Contact Center Representatives. The RCCM ensures that staff members provide superior customer service in the answering of incoming calls, emails and chats from customers as well as ensuring timely and accurate resolutions to customer inquiries and concerns. The Recipient Contact Center Manager assesses issues which need further insight and offers suggestions for improving efficiency and production. ESSENTIAL DUTIES & RESPONSIBILITIES Responsibilities will include, but are not limited to: • Manage and oversee the participant call center including, but not limited, to identification of critical success measures and growth metrics; • Responsible for call center quality assurance which involves the continuous monitoring of various telephone queues, rerouting of calls, and changing CSR profiles to adjust for fluctuating service needs and maintain standards; • Run reports on a daily/ monthly basis to monitor telephone activity and SLAs; • Develop and maintain a technical and business understanding of the systems used in the call center and provide daily technical support to call center associates; • Assist with administrative responsibilities including updates to customer information, processing of orders, adjusting fees/credits, and invoice reprints. • Oversees escalated concerns, questions, and compliments from corporate clients received via telephone, chat and/or e-mail; provide follow-up, investigates and resolves clients’ issues in a timely and accurate manner. • Trains Recipient Contact Center Representatives, constantly demonstrating working knowledge of all MCF products and services as they relate to Employee Recognition Programs. • Provide the necessary training and tools to effectively monitor, evaluate, and implement call quality standards. • Ensures that staff members provide superior customer service in the answering of incoming calls from customers as well as ensuring timely and accurate resolutions to customer inquiries and concerns. • Communicates new and updated internal process to staff on an on-going basis. • Masters and maintains vast knowledge of client’s business and particular industry. • Assesses needs and suggest/promote alternative products or services. • Maintains regular contact with clients to ensure customer satisfaction and promote new MCF products. • Conducts analyses of escalated issues which could not be resolved at the lower level, communicates these issues to senior management with quarterly and annual reports. • Oversees the full cycle hiring process, performance appraisal process, and terminations for employees with subpar performance. • Oversees the Non Response outbound contact initiative. • Performs other duties and special projects as needed and directed by the Vice President, Customer Experience.

Details: Our successful firm is now offering positions at the entry level for sales and marketing, with potential to move into a sales manager role. Our firm has a very high success rate of developing SPORTS-MINDED individuals into TOP PERFORMERS in a management capacity. We are seeking inexperienced entry level professionals that would like to take their “Winning Mindsets" and apply them to lucrative business career in sales and marketing. We are an outsourced sales and marketing team. Our clients need us to communicate with their customers since their telemarketing and direct mail channels are failing. We provide the human interaction our clients so desperately need in a comfortable, l ow-pressure setting where the customers come to us. NO DOOR TO DOOR SALES - NO CALL CENTER - NO BUSINESS TO BUSINESS Responsibilities include: * Assisting our clients in the retention and acquisition of new customers * Supervising and coaching account managers and account executives. * Learning the business aspect of running a sales & marketing firm * All business & communication aspects in between our clients and their target market For immediate consideration:

Details: We are currently hiring for 6 shipping / receiving, forklift and general warehouse / labor positions. The Jobs: * Receive material, check against documentation for proper nomenclature, identification and quantity * Pull inventory and pick orders for manufacturing lines * Perform shipping, receiving, expediting, and material handling responsibilities * Operate a forklift (experience a plus, but not required - Will train) Requirements: * Must have solid math and english reading skills * Experience using small hand tools, proportional scales, sorters, automated picking equipment and/or material handling equipment such as forklifts, skids, pallet handlers and hand trucks. * Have a stable, steady work history * Live local to the Northwest Suburbs Job Details: * $10 to $13/hr + Immediate Medical Benefits available If you are looking for a great new job, please apply TODAY!