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Automotive Sales

Mon, 05/04/2015 - 11:00pm
Details: You're serious about your career, and rest assured you've come to the right place. At Fort Mill Ford , a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future. So read on, and consider a rewarding career with Sonic Automotive, Inc. Sales Consultant Purpose: The vehicle salesperson is responsible for selling vehicles and meeting dealership gross profit, volume and customer satisfaction standards. This position includes four broad areas of activity: personal work habits, prospecting, selling and follow-up. Duties and Responsibilities: Realize that business is built on customer satisfaction and devote himself/herself to Guarantee satisfaction of customers. Determine each customer’s vehicle needs by asking questions and listening. Demonstrate vehicles (includes test drives). Deliver vehicles to customers. The delivery process ensures that the customer understands the vehicle’s operating features, warranty and paperwork, and it lays the foundation for customer loyalty. Establish personal income goals that are consistent with dealership standards of productivity, and devise a strategy to meet those goals. Report to the vehicle Sales Manager regarding objectives, planned activities, reviews and analyses. Keep abreast of incoming inventory, features, accessories, etc., and how they benefit customers. Work with the service department and body shop to ensure that vehicles are reconditioned as expected and on schedule. Attend sales meetings and training offered by the dealership and the manufacturer. Maintain a prospect development system. Maintain an owner follow-up system that encourages repeat and referral business. Review and analyze actions at the end of each day, week, month and year to determine how to better utilize time and plan more effectively. Understand the terminology of the automobile business and keep abreast of technological changes in the product. Know and understand equity and values, and be able to explain depreciation to the customer. Know and understand the federal, state and local laws which govern retail auto sales. Introduce customers to service department personnel to emphasize to them the quality and efficiency of service repairs and maintenance available in the dealership’s service department. Must follow all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor Qualifications: High school diploma or the equivalent. Ability to read and comprehend instructions and information. Valid in-state driver’s license. Professional personal appearance. Excellent communication skills. Ability to sell a minimum quota according to dealership standards. All applicants must be authorized to work in the USA All applicants must perform duties and responsibilities in a safe manner All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license It's time to make the most important move of your career. From our cooperative, team-based approach, to our more than 1,000 internal advancements each year, it's easy to see the difference. When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.

Maintenance Mechanic

Mon, 05/04/2015 - 11:00pm
Details: The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, genetic information or any other characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 844 895-8598 or email accommodation@aerotek .com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position. This person will be a maintenance mechanic and will be responsible for the upkeep of the machines in the shop. Perform preventative maintenance and troubleshoot machinery to keep them running. They will also perform basic facilities maintenance as well, including changing light bulbs, etc. Machines include: -Colburn depositor -Ovens -Spiral freezers -Labelers -Ammonia Systems -Gas Fired Tunnel Oven Skills utilize: -Conveyor Belts -Changing drives/bearings -Pneumatics experience -Electrical experience -Mechanical skills About Aerotek: Aerotek, headquartered in Hanover, Md., is a leading provider of technical, professional and industrial staffing services. Established in 1983, Aerotek is an operating company of Allegis Group, the largest provider of staffing services in the U.S. Aerotek operates a network of more than 200 non-franchised offices throughout the U.S., Canada and Europe. For more information, visit aerotek.com .

Cook

Mon, 05/04/2015 - 11:00pm
Details: If you like working in a world class dining environment, appreciate excellent working conditions and enjoy working with seniors, we’d like to hear from you. At Sunrise Senior Living, you will be part of a dynamic and talented team of professionals dedicated to the highest standards of excellence and quality of care. As a part of this growing organization, you will find opportunities that provide more than just a job. Sunrise is a place where personal and professional growth is an integral part of your career experience. Responsibilities: As a Sunrise cook, you will be responsible for the preparation and serving of meals, sanitation of food service areas, accurate record keeping, receiving, rotating and inventory of products and regulatory compliance. Serving the residents in our community and as a key member of the dining services team, you will ensure all special dietary needs are met and prepare texture modified food as directed. You will follow the specially prepared Sunrise menus and production sheets to maintain the highest possible quality and consistency. Compliance with all record keeping, food safety and risk management requirements are essential.

Systems Analyst II

Mon, 05/04/2015 - 11:00pm
Details: This is a NASA Test, Evaluation and Support contract position assigned to Jacobs Technology Inc or a Teammate Company.

Administrative Assistant - 1st & 2nd shifts - Contract to hire

Mon, 05/04/2015 - 11:00pm
Details: Exciting new opportunity for an Administrative Assistant with a global company in the wellness field. Friendly, ever-changing environment that encourages individual growth. This opportunity is located in their corporate location near Holbrook, NY Title: Administrative Assistant Hours: First shift & Second shifts available Duration: Contract-to-hire Location: Holbrook, NY Pay: Up to $14.50/hr Job Description: Supports the department by taking responsibility for departmental filing system Produces departmental information by transcribing, formatting, editing, filing, retrieving, copying and transmitting documents Strong detail orientation and excellent communication and listening skills Ability to work with different personalities in a professional, positive manner Complies with company policies and procedures and maintains regular work attendance Performs other duties as assigned Manages departmental schedule by maintaining calendars, arranging meetings and scheduling travel Involved with day to day administrative functions which may include answering phones, report generation, responding to inquiries, and other clerical tasks Required Skills: Proficient in MS Office, Excel experience a PLUS! 1-2 years experience handling administrative duties Detail oriented and organizational skills Corporate customer service experience a PLUS Bilingual Spanish a PLUS Drug and Criminal Background Checks Mandatory Interested Applicants Contact: EB *AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER*

Senior Security Engineer - SIEM

Mon, 05/04/2015 - 11:00pm
Details: NIRT Overview: The National Incident Response Team (NIRT) is an in-house Information Security team that serves the entire Federal Reserve System across the United States and its territories. NIRT is responsible for delivering effective and efficient nationwide cyber intrusion detection, incident response, threat assessment, cyber intelligence, software security, and vulnerability assessment services to the Federal Reserve System (FRS) and its private and public sector clients. NIRT’s primary mission is to play a leading role in the Federal Reserve System’s efforts to protect its information systems against cyber security attacks, monetary theft, and unauthorized use by both internal and external individuals who wish to do harm to the United States and destabilize its global economy. Job Overview: As the Senior Security Engineer - SIEM, he or she will support the activities of the team that provides security monitoring and incident response services to the Federal Reserve System (FRS). The person and the role will also provide leadership, share their knowledge and experience with other SIEM/Security engineers, and offer support and guidance to NIRT’s security analysts. The Senior Security Engineer will also work side-by-side with other security departments, ensuring that the FRS security systems are brought together for an effective and advanced security monitoring and incident response program. Job Responsibilities: Development of complex custom data parsers, custom scripting, and exploring opportunities for creative event correlation for advanced threat detection. Provide secure design, implementation, and testing standards tailored to specific technical platforms across business areas. Development and administration of new data feeds and services, focusing on routine installation of agents/data connectors, producing effective documentation. Define security architecture and design direction for business line technology platforms. Provide implementation and support services to business line architects and field security architects. Support Security activities throughout the enterprise. Provide tooling, guidance and support to the development teams and field security architects. Assist with compliance to security activities, collection of assurance evidence, and tracking risks and remediation. Work with software architects to influence secure design and implementation. Implement or manage the implementation of common security controls. Develop and maintain Software Security best practices and policy while maintaining coverage and line of sight to corporate policy and regulatory drivers. Complete projects and tasks on an as needed basis. Run and support the tools of the operation and interact directly with FRS technical and business customers located across the United States. IND 123

Data Entry Clerk

Mon, 05/04/2015 - 11:00pm
Details: Our client offers a full range of healthcare marketing services and sample management, providing services for many of the top 50 Pharma companies. They provide innovative technology concepts to the biotech, pharmaceutical and medical device industries. They are currently looking to hire a Data Entry Clerk in their Lawrenceville, NJ area to start immediately. The Data Entry Clerk is responsible for inputting all marketing and sample data information for pharmaceutical and biotech companies. The Data Entry Clerk is an open-ended assignment. The hours of the Data entry Clerk are Monday-Friday 8:30 am-5:00 pm. Responsibilities: Demonstrate accuracy and efficiency on a daily basis and require little to no supervision Must possess a sense of integrity and keep all business matters confidential Enter and verify account data by inputting alphabetic and numeric information on keyboard Maintain data entry requirements by following data program techniques and procedures You must complete an online and in person assessment before starting as a Data Entry Clerk Education Requirements: Associates Degree Benefits: Eligible for Atrium Care Package

Applebee's Restaurant Manager

Mon, 05/04/2015 - 11:00pm
Details: Apple American Group is the largest franchisee in the Applebee’s system! We successfully operate over 470 restaurants nationwide! Be a part of what’s new in the Neighborhood! Apple American Group takes pride in delivering great products and excellent service to each and every guest. We believe in revitalizing our restaurants to make an exceptional experience for you and the guest. With the passion and desire to be the premier franchise group, we are continually growing, and opportunities for advancement and growth are here! What makes the Apple American Group a great place to work? It’s simple - we hire only the best people with creativity, passion, enthusiasm & a “whatever it takes" attitude. - Restaurant Managers report to the General Manager and assist in leading the operations of the restaurant and a team of 40+ hourly associates. -Pay for performance culture where you will be rewarded for your performance based on agreed upon performance objectives and target performance ratings. - 5 Day work week - 2 weeks paid vacation/year; 3 weeks paid vacation/year after 5 years. -Competitive salary commensurate with experience. - Career focused training – Participate in 9 week training program to get you started. -Applebee's offers their associates an excellent benefits package, which includes medical, dental, vision, life, 401(k) and monthly bonus opportunities. If you have an exceptional and proven track record as a restaurant manager and want to share your enthusiasm for great guest service, send us your resume! Visit our website at www.appleamerican.com . Go to https://jobs.appleamerican.com to search for open positions nationwide!

Administrative Assistant

Mon, 05/04/2015 - 11:00pm
Details: . Superior Group is looking for Administrative Assistant for our Client located in Houston, TX for a contract opportunity. Cooperation - Understands the value of cooperating with coworkers. Coordinating - Understands how to disseminate internal information. Customer Service Orientation - Knowledgeable regarding the process of interacting with customers to provide positive experience and issue resolution. Dependability - Understands Client’ basic rules, policies, and procedures. Detail Orientation - Understands the importance of monitoring the status and quality of one's own work. Information Management - Uses elementary software packages for basic record keeping purposes. Relationships - Understands the importance of remaining compassionate and empathetic when dealing with the problems of others. Stress Tolerance - Understands the importance of staying calm and relaxed under pressure situations.

Pre-Press / Pre-Flight Specialist

Mon, 05/04/2015 - 11:00pm
Details: True North Custom provides strategic marketing solutions for more than 400 hospitals and health systems nationwide. Offering custom content via digital, print, and online communications, we help our clients target myriad audiences through advanced analytics and strategic marketing messages designed to move readers to action. Our client strategy is built on three primary services—modeling, marketing, and measurement—which together provide a comprehensive approach to healthcare marketing and communications. What We Offer Flexible work schedules Competitive compensation and benefits package A customer-centric culture that embraces excellence, urgency, diversity, creativity, and open communication A collaborative environment that fosters mutual respect and enhanced results Cultivation of each team member’s talent and leadership abilities through continuing education, and a commitment to offering opportunities for internal career growth. We encourage and embrace new ideas and perspective from every member of our team. Primary Responsibilities Pre-Press / Pre-Flight Specialists are responsible for overseeing the mechanical maintenance and print preparation of True North ads and publications. Image color correction and file manipulation in order to ensure desired print outcomes Prepress checks on publications and preflight for submitted advertising and making necessary revisions Reviewing and approving all printer proofs and archiving completed job files

Dispensary Associate

Mon, 05/04/2015 - 11:00pm
Details: Essilor of America, Inc. (Essilor), is the leading manufacturer and wholesaler of prescription lenses in the United States. We currently have a Dispensary Associate career opportunity at our Farmingdale, NY (Long Island) location. Tri-Supreme Optical is recruiting for an individual with dispensing experience for our Long Island, New York location. We are seeking an experienced individual with optical knowledge that is detailed oriented. In order to provide our customers with the highest the quality eyewear, the ideal candidate would be able to QC, bench align, and troubleshoot any potential issues to ensure that only the highest standards of quality product is reaching our customers. This role is in a fast paced environment, so we are seeking candidates that can keep up with the fast pace while maintaining a passion for craftsmanship and high quality in everything they do. Main Tasks The job role will include: • To receive and quality assure all raw materials into the Laboratory department. • To execute the highest cosmetic quality assurance on all product leaving the Laboratory. • To ensure all products are packed and shipped to exceed our customers’ expectations. Knowledge & Requirements • Strong optical knowledge(preferable dispensing experience) and a proven track record in quality assurance • Understands the customer expectations and ensure execution to these standards • Strong computer skills and previous experience in using a Lab Management system would be beneficial • Ability to work 6 days per week (Monday to Saturday) • Relentless attention to detail in every part of the job.

Registered Nurse

Mon, 05/04/2015 - 11:00pm
Details: Concentric Healthcare Staffing Concentric Healthcare Solutions is Arizona’s #1 Medical Staffing Agency 5 years running, according to Ranking Arizona Magazine. We are seeking experienced and self-motivated Registered Nurses (RN) with a minimum of 9 months of experience in the specialties of Medical-Surgical (Med/Surg), Telemetry (Tele), Intensive Care Unit (ICU), Emergency Room (ER), Labor and Delivery (L&D), Obstetrics(Post Partum, Nursery) Operating Room (OR), Cath Lab, and PACU–to join our growing team of nursing professionals. Whether you’re looking for full-time, contract, part-time, per diem, or just looking to supplement your income, Concentric Healthcare can assist in getting you started! Locations: Tucson, Sierra Vista, Flagstaff, Yuma, Tuba City, and Bullhead City Arizona Shift: 12 hour 7A-7P or 7P-7A (OR and PACU are 8-10 hour shifts) Start Date: ASAP

Sr. QA Analyst with Lead Experience

Mon, 05/04/2015 - 11:00pm
Details: The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, genetic information or any other characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888 472-3411 or email accommodation@teksystems .com for other accommodation options. Our client is looking for a Senior QA Analyst with lead experience. This individual will be responsible for ensuring that the customer/user receives the product that meets their needs. The QA Analyst works with the customer/user as well as the technical teams to identify issues, assess root causes, and propose solutions. The QA Analyst then transmits the information to the appropriate parties as actionable requirements. Throughout the software development lifecycle process, the analyst is the user advocate - answering questions, working with the technical and project management teams, ensuring that requirements are interpreted consistently, and confirming that the customer receives what has been requested. It is critical that the Quality Assurance Analyst be able to understand the systems in place and how they interoperate on a logical level. Primary Job Duties * Performs tests in adherence to organization's testing methodology and processes. * Defining the scope of testing within the context of each release/deliverable. * Design test plans, scenarios, scripts or procedures * Document software defects, using a bug tracking system, and report defects to software developers * Assist with implementing and evolving appropriate measurements and metrics. * Works with other test engineers to identify systems and modules that can have their testing automated * Participate in requirements gathering, test plan, design and code reviews as well as user acceptance testing * Assist with leading and mentoring QA team members * Manage and implement or maintain an effective testing process, creating a test infrastructure that supports robust communication and a cost effective testing framework. * Monitor bug resolution efforts and track successes * Plan test schedules or strategies in accordance with project scope or delivery dates About TEKsystems: Join TEKsystems®, a leading IT staffing, IT talent management and IT services firm, and get your career on the fast track. We have more than 100 offices worldwide, and we partner with over 6,000 clients and place over 80,000 consultants per year. At TEKsystems, we seek to understand our consultants’ skills, goals and interests, allowing us to present targeted job opportunities on a contract, contract-to-hire or direct placement basis. TEKsystems' leadership in the market stems from our sincere and personal commitment to driving the success of our customers, consultants and each other.

**********TEXAS LICENSED PLUMBERS**********

Mon, 05/04/2015 - 11:00pm
Details: Tradesmen International in Dallas, TX is seeking Texas Licensed Plumbers. We have work starting immediately for several well known reputable companies. Residential, Commercial, & Industrial. New construction and service work available. TOP DOLLAR for TOP PLUMBERS .

RN Case Manager Needed ASAP!!!!!

Mon, 05/04/2015 - 11:00pm
Details: My name is Bobby Brewster Senior Recruiterwith Affinity Resources. We are a Recruiting Firm based in South Florida. Currently,I am looking for an RN Case Managers for a client located in Atlanta,GA. This is a full time, direct hire (permanent) position paying $75K -$85Kannually plus outstanding benefits. Nurse Case Manager The overall goal of the position is to enhance the quality ofpatient management and satisfaction, to promote continuity of care and costeffectiveness through the integrating and functions of case management,utilization review and discharge planning. Candidate will adhere tostrict departmental goals/objectives, standards of performance, regulatorycompliance, quality patient care compliance, and policies and procedures. DUTIES AND RESPONSIBILITIES Coordinate the integration of social services/case management functions into the patient care, discharge, and home planning processes with other departments, external service organizations, agencies and healthcare facilities. Conduct concurrent medical record review using specific indicators and criteria as approved by medical staff. Acts as patient advocate: investigates and reports adverse occurrences, and performs staff education related to resource utilization, discharge planning and psychosocial aspects of healthcare delivery. Promote effective and efficient utilization of clinical resources and mobilizes resources to assist in achieving desired clinical outcomes within specific time frame. Conducts review for appropriate utilization of services from admission through discharge. Evaluate patient satisfaction and quality of care provided. Communicates with physicians at regular intervals throughout hospitalization and develops an effective working relationship. Assist physicians to maintain appropriate cost, case, and desired patient outcomes. Coordinates the provision of social services to patients, families, and significant others to enable them to deal with the impact of illness on individual family functioning and to achieve maximum benefits from healthcare services. Complete expanded assessment of patients and family needs at time of admission. Complete psychosocial assessment. Refers cases where patients and/or family would benefit from counseling required to complete complex discharge plan to social worker. Serve as a patient advocate. Enhances a collaborative relationship to maximize the patient’s and family’s ability to make informed decisions. Facilitates interdisciplinary patient care rounds and/or conferences to review treatment goals, optimize resource utilization, provide family education and identified post-hospital needs. Directs and participates in the development and implementation of patient care policies and protocols in order to provide advice and guidance in handling special cases or patient needs.

Lead Teacher

Mon, 05/04/2015 - 11:00pm
Details: Job Summary Knowledge Universe (KU) Lead Teachers are classroom leaders who inspire children and teachers alike to learn and grow. They are passionate about educational excellence, and confident teaching children and adults. They use our nationally recognized curriculum as a framework to create unique and engaging classroom experiences. They are committed to making their center successful and know that meaningful relationships with children, families, and their team are important to success. They are fully engaged, enthusiastic about their work, and eager to share their knowledge with others. Job Responsibilities and Essential Functions These are the basic expectations for Lead Teachers. Of course, creative and new ways to meet or exceed expectations are encouraged, so long as the required essential functions are also met. Lead Teachers in Your Classroom and/or Age Group • Lead Act as the “principal” of your classroom/age group. Set a good example and make decisions that support both teachers and children. • Model Be seen as a role model for less experienced teachers. • Mentor Share your knowledge about teaching and KU-specific practices with teachers. • Coach Teach teachers to problem solve, gain confidence, and learn through modeling, feedback, recognition and other means. Keep Children Safe • Supervision Ensure children are closely supervised, and Child Supervision Records are used properly. • Health and Safety Keep your classroom clean and tidy. Be aware of your surroundings and take responsibility to report or fix unsafe conditions if you find them. • Positive Child Guidance Ensure only positive child guidance techniques are used at all times. • Licensing Comply with and help teachers learn and follow licensing regulations related to child care in your location. Create an Unrivaled Education Experience • Planning Meet with teachers to develop weekly plans, activities, and classroom set ups. • Individualized Instruction Use KU’s curriculum to meet each child’s unique needs. Work with an interdisciplinary team to implement IEP’s or IFSP’s for children with varying abilities. • Family Interaction Actively share children’s milestones with their families. Communicate regularly with parents to build meaningful relationships. • Classroom Create learning spaces that support and enhance curriculum activities. Keep classroom supplies, daily records, child information, and more organized. • Organization Keep classroom supplies, daily records, child information, and more organized. • Teaching Guide teachers on how to implement KU’s curriculum to its fullest extent. Model instructional best practices including how to use developmentally appropriate methods and how to adapt instruction to individual learners. • Assessments Complete student assessments using classroom observations. Lead parent conferences. Support Your Center’s Success • Enrollment Actively help increase enrollment and retention rates. • Community Build professional relationships with agencies and community organizations. • Commitment Come to work on time and ready to give 100% every day . • Cooperation Work encouragingly with your team to achieve the center’s goals. • Accreditation Help teachers learn and demonstrate all “Observable Criteria” needed to gain or maintain accreditation. • Center Tours Welcome and engage prospective families who come for a tour. Speak to the features and benefits of our program offerings such as our curriculum and Learning Adventures. Answer parent questions. • Mandatory Meetings Attend Professional Development Days, center staff meetings, and any meetings outside of your regular schedule that are required by your Center Director. Embrace Ongoing Learning • Service Values Act as an ambassador of KU’s Service Values by bringing them to life through your actions. • Curriculum Help teachers deepen their knowledge of KU’s curriculum. • Best Practices Seek educational and training opportunities to expand your knowledge about early childhood education. Actively share your own knowledge with teachers. • Technology Learn to use the technology and systems needed for your job, and be willing to learn new programs, applications, systems, or devices as things change. Be Responsive to Changing Needs • Work Hours Work hours may vary to meet the needs of the children in our care and the center. • Initiative Anticipate and take responsibility for classroom and center needs. Follow through on projects and assignments. • Classroom Assignment Your classroom assignment may change. • Other Duties Take on other duties as needed to contribute to the center’s success.

Manual Machinist

Mon, 05/04/2015 - 11:00pm
Details: MANUAL MACHINIST (Not a CNC Shop) T.T. Repairs is currently seeking an experienced manual machinist. This is a full-time, first shift position with possible nights and weekends.

Java Developer

Mon, 05/04/2015 - 11:00pm
Details: Do you have an entrepreneurial mindset? Want to own a piece of the pie? This progressive enterprise software company is seeking a self-motivated Java Developer that can deliver top-notch results. Not only will you receive equity in the business, you’ll have a chance to push the technical envelope while working collaboratively with a team of developers who share your passion for success. As this Java Developer you will be concentrating on the server and browser elements of the company’s enterprise software. You will also: Be involved in all aspects of the full SDLC. Interact directly with clients to gain an understanding of their software needs. Be a part of the system design process. Provide software support to clients as necessary. This Java Developer enjoys: Health, Life, and Long-term Disability Insurance 2 Weeks of Vacation time Working for a company that strives for excellence Entrepreneurship A small team environment

Product Manager

Mon, 05/04/2015 - 11:00pm
Details: About Us Bring your passion for driving meaningful change, enthusiasm for delivering great work and commitment to creating great experiences and you will be rewarded with a rich and exciting career. You will have the chance to work with extraordinary people in a work environment where everyone matters and is given the opportunity to make a difference. The Role Farmer Brothers is looking for a dynamic and leadership focused Product Manager (Tea, Spice, Culinary). This position is responsible for the planning and execution of marketing activities for all Allied (non coffee) categories at Farmer Brothers including Tea, Spice and culinary products. This is a key position requires strong leadership skills, strategic thinking and results focused orientation. Applicants should be comfortable making independent business decisions and managing a wide range of cross functional partners.

Member Benefit Coordinator

Mon, 05/04/2015 - 11:00pm
Details: Essential Functions: Conduct inbound/outbound telephonic contact with members in a professional manner and maintain phone stats according to departmental goals Educate members and providers on members benefits, rights and responsibilities Educate members and providers on Meridian Health Plan (MHP) policies and procedures regarding access to care, grievance and appeal process and eligibility process Consistently demonstrates compliance with HIPAA regulations, professional conduct and ethical practice Provide “Meridian Factor" customer service to members, providers, and internally to all Caidan Management Staff Act as a liaison between providers and members on all issues Remain updated on all member and provider policy changes made by MHP or the State Welcome new members to MHP monthly and ascertain member medical needs to ensure a smooth transition to the MHP network Performs accurate data entry into MHP systems and software programs Understand and be able to maneuver through the MHP member handbook Work with transportation and PCP office to schedule members’ appointments as needed Make appropriate referrals to other departments when necessary Assist members through Live Chat Cross train on all other product lines of MHP to provide assistance as needed Process Member Data Changes, State File Changes, and Member Services Faxes in a timely fashion May represent MHP in the community at outreach events such as health fairs, etc. Perform other duties as assigned

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