Fond du Lac Jobs

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Accomplished Engineering Manager

Sun, 05/17/2015 - 11:00pm
Details: Engineering Manager - Production Molding Operations Laurens, SC Company Information Our Client is a major producer of wiper blade rubbers and seals for the automotive industry. This Japanese held company has been in South Carolina since 2001. With 9 sister companies in Asia, this Tier II provider is currently expanding and offering exciting new products. Our Client has an overwhelming share in the domestic market for OEM products and a large percentage of the international market. What this company offers you Eligible for medical, dental / vision after 30 days of employment 401K 1 paid personal holiday per year PTO and 9 holidays ST / LT Employee Assistance Program Annual Family Picnic Holiday Luncheons Plant closure the last two weeks of the year Your Role with the Company The Engineering Manager will take full ownership of leading manufacturing / process engineers and mold technicians that support production molding, plant wide engineering and new program tooling / equipment launches. The Engineering Manager will implement continuous improvement initiatives, “best-fit" disciplines and team building activities. Lead Continuous Improvements projects Lead lean initiatives and Kaizen activities Implement and sustain 5S standards Train and mentor employees on Lean tools and methodologies to drive improvements Create and execute manufacturing activities to improve quality, production, material flow ,cycle times while ensuring a safe work environment Establish standardized practices for process engineering activities to include problem solving and documentation. Participate in daily meetings as part of the management team Analyze and recommend process improvements Develop and provide coaching to technical team for project management Comply with automotive approval processes while meeting deadlines and associated cost targets Responsible for capacity planning process and leading the implementation of new mold production capacity when applicable using disciplined processes Lead and develop solutions to process related issues utilizing appropriate tools (Lean, control plans, flow charts, 8D, TPM, one piece flow, 5s, etc. Manage multiple projects

Solutions Consultant - Chicago

Sun, 05/17/2015 - 11:00pm
Details: The Solutions Consultant is responsible for driving revenue, POS, use and preference within assigned accounts and/or territory. The Solutions Consultant achieves this by understanding the customer needs, generating leads and addressing enterprise-wide issues. As the Solutions Consultant your key roles and responsibilities will include: Provides consultative services to customers to ensure maximized use and understanding of LexisNexis products, content and tools Collaborates with sales reps on preference driving strategy and account plans Identifies and shares leads/opportunities with sales reps and/or Product Specialists Conduct presentations and training to customer user groups, associations and trade shows to help promote LexisNexis product, solutions and content in the marketplace Collect feature/function requirements from customers and communicate to appropriate product/conduct team members Utilize all required processes, tools and systems Other duties as assigned Basic Qualifications: BS/BA or equivalent experience. JD a plus! 3+ years of proven sales or training experience Legal background (paralegal, legal librarian, or lawyer with less than 3 years exp) desired What we are looking for in you: Strong verbal and written communication skills Strong organizational skills Ability to effectively partner and collaborate across teams Ability to build strong relationships internally and externally Ability to travel up to 50% of the time Ability to lift/carry laptop or IPad and other sales materials up to 25 lbs. Competitive salary plus comprehensive benefits package to include: Medical/Dental/Vision Quarterly 401K Match Paid Time Off Paid Holidays Two Paid Volunteer Days Employee Stock Purchase Plan Employee Assistance Program Health Spending, Flexible Spending & Commuter Spending Accounts LexisNexis Legal & Professional (www.lexisnexis.com) is a leading global provider of content and technology solutions that enable professionals in legal, corporate, tax, government, academic and non-profit organizations to make informed decisions and achieve better business outcomes. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services. Today, LexisNexis Legal & Professional harnesses leading-edge technology and world-class content, to help professionals work in faster, easier and more effective ways. Through close collaboration with its customers, the company ensures organizations can leverage its solutions to reduce risk, improve productivity, increase profitability and grow their business. Part of Reed Elsevier, LexisNexis Legal & Professional serves customers in more than 100 countries with 10,000 employees worldwide. LexisNexis, a division of Reed Elsevier, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. If a qualified individual with a disability or disabled veteran needs a reasonable accommodation to use or access our online system, that individual should please contact HR-

Restaurant Equipment and Building Service Technician

Sun, 05/17/2015 - 11:00pm
Details: Carrols Corporation is one of the largest BURGER KING franchisees in the country. We are currently looking for an experienced individual to fill the position of Equipment Service Technician for our Burger King restaurants in the Charlotte, NC area. The candidate will be responsible for completing the duties required to maintain the physical integrity of each assigned restaurant through the implementation of preventative maintenance and responding to the maintenance needs of each restaurant. Essential Duties and Responsibilities: 1. Prioritize and complete needed equipment repairs as they occur in a timely fashion. 2. Work to implement preventive maintenance procedures as defined by company representatives. 3. Develop a work schedule to minimize the impact on customer service and restaurant operations. 4. Organize work activities to insure essential and minor repairs are completed in a timely fashion. 5. Complete necessary facility repairs.

Security Officer

Sun, 05/17/2015 - 11:00pm
Details: GUARDSMARK,LLC Oneof the nation's leading securityfirms has FULL-TIME and PART-TIME career opportunities for SECURITY OFFICERS in LOUISVILLE, KY . Successfulcandidates must bewilling to work any shift; includingnights, weekends and holidays.Part time officers will be given firstconsideration for fulltime openings. Benefitspackage included Nocharge for uniforms. Minoritiesand females are encouraged to apply. EOE

Licensed Practical Nurse

Sun, 05/17/2015 - 11:00pm
Details: The Licensed Practical Nurse (LPN) is under the supervision and guidance of the Resident Services Director (RSD) and the Executive Director of the Community. The LPN will assist the Resident Services Director and the Executive Director of the Community in the day to day operation of the residence support services and supervises the health care given within the residence. The LPN must not leave the Community during their shift. In the case of a personal emergency the Resident Services Director and the Executive Director of the Community must be notified. The LPN will not leave the premises until properly relieved. The LPN may be assigned other duties by the Resident Services Director and the Executive Director of the Community. These duties may not be listed but are considered appropriate by the Resident Services Director and the Executive Director of the Community. Duties include, but are not limited to: Medication: Count narcotics at the beginning and end of each shift. Signs out for all narcotics when dispensed to resident. (If the resident refuses routine narcotic or the narcotic is not given after being pulled, it must be disposed of by the nurse and witnessed by a second person.) Any narcotic wasted must be witnessed and signed by two persons. Any full or partial bubble packs of narcotics will be disposed of by the Resident Services Director and another licensed nurse. Medications are to be given by either the LPN or the Resident Services Director. Medications are to be set up and checked before dispensing to the residents. Any medication not given is to be circled on the MAR sheet and explained on back of the MAR. All medication records are to be signed and initialed on the back of the MAR sheet. The medication room is to be locked at all times. The medication cabinets are to be locked when the nurse is going off duty. The keys to the medication room are to be given only to the nurse or medication technician. Medications are to be reordered as needed. Residents: Manage the health care of all residents including providing information to the families and staff in the absence of the Resident Services Director and the Executive Director of the Community. Perform ongoing assessments of resident’s physical and psycho-social needs and advises the Resident Services Director and the Executive Director of the Community of changes in status. Observes and records significant condition changes and reactions. Notifies the Resident Services Coordinator and the Executive Director of the Community of these changes or reactions, especially to drug treatments and significant other incidents. When appropriate, explain procedures and treatments for the resident to gain cooperation and understanding thereby relieving possible apprehension. Perform duties as a team-leader which may involve supervising Resident Service Assistants. Respond to life saving situations based on current standards, policy, procedures and protocol. Follow and adhere to The Nursing Practices Act as set forth by the State in which licensed to provide services. Supervisory Responsibilities: The LPN is responsible for the direct supervision of care giving and coordination of health care needs of the residents during their shift. They may be asked to team-lead which involves the direct supervision of the Resident Services Assistant. They must keep the Resident Services Director and the Executive Director of the Community informed of significant changes in residents, staff and facility.

Cyber Security Project Manager

Sun, 05/17/2015 - 11:00pm
Details: Leading international retailer seeking a Cyber Security Project manager for their team in Secauscus NJ. Part of a team to execute medium to large scale projects focused on improving our capabilities to detect, prevent, & respond to cyber threats. This position requires a strong self-starter who can proactively engage a virtual cross organizational team without formal direction, and who has senior level interpersonal skills such as influence management, negotiation, and analytical/problem solving skills. You will manage projects from concept through implementation including initiation, requirements, design, build, & test. This will include coordinating resources (staff, equipment, vendors and consultants) across one or more projects, managing the budget for assigned project(s), monitoring project progress (risks & issues), adjusting resources and priorities accordingly, preparing and presenting progress reports for management, & ensuring technologies are integrated properly to support Cybersecurity Operations.

Director of Human Resources

Sun, 05/17/2015 - 11:00pm
Details: Role : Human Resources Manager Location : Phoenix, AZ Role Overview: Exciting Manager level role with retailer in Phoenix. Client eager to fill this role and we are handling exclusively. Fantastic opportunity for the top HR position! Skills/Experience/Education: Bachelor’s degree desired Minimum of 5 years progressive experience with experience in Retail Strong knowledge of compliance, labor laws and CA compliance due to their SD store Strong retail recruiting experience Deliverables: Find innovative ways to hire and retain staff for client Seat at the table with Executive Staff Manage office staff as needed Review and if needed, rewrite employee manual and handbook. Help managers screen and interview candidates. Train managers in effective and proper interview techniques. Ensure client is in compliance with all work-related laws and guidelines for the states of AZ and CA Investigate and develop potential new benefits for staff. Continue to develop MIT program (Managers in Training) Oversee payroll

Manager, Cox Business Pricing (Mid-market and Enterprise)

Sun, 05/17/2015 - 11:00pm
Details: This Cox Business Pricing Manager is responsible for leading the strategy, execution, testing and measurement for pricing architecture and rate changes for Mid-market and Enterprise business services. The candidate provides detailed guidance through analytical support on price architecture and rate changes to maximize long-term profit and customer growth. The successful candidate will have experience working as part of a high-performing team in developing pricing insights and recommendations from detailed analysis. Key Responsibilities: Lead the strategy, execution, testing and measurement for product, bundle and fee pricing architecture Lead the strategy, execution, testing and measurement for new product pricing Lead the strategy, execution, testing and measurement for rate changes on Cox Business video, internet and voice product lines for Mid-market and Enterprise segments Provide project management for key pricing initiatives Design, develop, manage and distribute reporting to support analytics Design, implement, monitor, and report on market-based tests of proposed pricing actions in close coordination with a variety of teams including finance, sales, marketing and customer care Manage the aggregation and analysis of market intelligence, including competitor and other cable company pricing structure, discounting, and other offers, across channels Provide ongoing and ad-hoc pricing analysis and reporting for management by aggregating data from large databases Establish, maintain, and manage a system of documentation, communication, and review of internal and external historical price data. Understand the causes of financial and competitive market trends and anomalies. Articulate results from analyses as well as identify opportunities for growth and development to internal customers with ease. Collaborate closely with key functional areas including Information Technology and markets to ensure the timely and efficient implementation of managed pricing projects. Consult with local markets on specific competitive pricing issues to tailor Cox’s pricing to enhance the company’s overall competitive position.

Sales Representative - Sales Management Training

Sun, 05/17/2015 - 11:00pm
Details: The Distinctive Edge is an organization developed on the belief that an approach to face to face sales and marketing is based on personal communication will always be more effective and meaningful than the latest technology craze. We are a business focused on the understanding that our people are our future & therefore we want to coach them into a management position. We strive to provide an entrepreneurial, team environment dedicated to developing successful business leaders. Our success as an organization is a result of maintaining high standards within our firm and working with only those interested in business management and capable of becoming the best of the best at leading others. Job Responsibilities at The Distinctive Edge include: Assisting our clients in the retention and acquisition of customers Supervising and coaching account managers Utilizing Sales tactics Formal Presentations to our customer base Learning the business aspect of running a sales firm Participate in daily sales and management meetings Community Philanthropy Benefits of Working for The Distinctive Edge : Formal Sales Training Mentorship Opportunities Advancement Potential Business Management Training Travel Opportunity Weekly Pay Energetic Team Environment We promote only from within our own company and reward employees with unlimited potential for advancement into management. Pay is based on performance. We teach leadership & management as an action, not a title. This ensures that only the best of the best are managing our campaigns and running the businesses in our organization.

Alamogordo, NM - Fulltime Paramedic - $2500.00 Sign-On Bonus & $1500 Relocation Bonus

Sun, 05/17/2015 - 11:00pm
Details: Job Title: Paramedic - Full time Location: Alamogordo, NM Req #: 52986 Reports To: Field Supervisor Department: Operations Company: AMR-South FLSA Status: Non-Exempt SUMMARY: The mission and purpose this position is to compassionately deliver high-quality service and basic, as well as advanced patient care in a professional, caring and cost-effective manner. Essential Duties and Responsibilities: Assess each call situation to determine best course of action and appropriate protocol. Utilize medical equipment and procedures including defibrillator, EKG monitor, oxygen and suction devices, intravenous fluids, CPR and other procedures and medications as required to provide advanced medical care. Develop and utilize triage skills to provide optimal efficiency during calls. Provide patient care according to clinical protocols and safety requirements. Lift and move patients as required to provide optimum care. Communicate with receiving facility to receive medical direction and to provide critical information. Other duties as defined by the formal job description Minimum Qualifications: Education/Licensing/Certification: • High school diploma or equivalent (GED). Some advanced education preferred. • Current state Paramedic License. • Possess a valid State Driver's License. • Current BCLS, ACLS, PALS or PEPP, BTLS or PHTLS Provider Certification (where applicable or required by contract). • Driving record in compliance with AMR Safety and Driving policy. ** CB DO NOT REMOVE**

Thermal Analysis Engineer

Sun, 05/17/2015 - 11:00pm
Details: Focus IT is currently working with a company in the Huntsville, AL area to help them locate a Thermal Analysis Engineer. This will be a 90 day contract-to-permanent position located in Huntsville, AL. Candidate to support the design and development of the SLS Exploration Upper Stage (EUS). This position performs development, integration, and documentation of thermal analysis for NASA's SLS Exploration Upper Stage to establish system design and verification. Will perform thermal analysis and test to assure compliance with vehicle and component requirements. Conduct thermal analysis to support the SLS EUS. Thermal analysis includes simulations of all ground and flight events to which the EUS is exposed. Perform cryogenic system thermal analysis of the EUS hardware to support hardware verification and system performance. Examples include manufacturing environments, ground processing, pre-launch processing, launch and on-orbit analysis, etc. Familiarity with thermal modeling tools including Thermal Desktop, TRASYS, SINDA, Fluint, SpaceClaim, and MATLAB. Cryogenic rocket and upper stage design, analysis and test experience on a large rocket program.

Treatment Consultant

Sun, 05/17/2015 - 11:00pm
Details: We are currently seeking a highly motivated, results-oriented professional for the role of Treatment Consultant to manage a designated territory. The primary responsibility of this position will be development and management of a designated territory with the goal of maximizing referrals. This role is responsible for identifying and developing business relationships within targeted Health Care providers while: Markets American Addiction Centers facilities to professionals in an effective manner Learn and familiarize with all daily working procedures, including: knowledge of facilities, knowledge of services provided by American Addiction Centers and their network, computer/cell use, submitting referrals, and coordinating admissions with referral sources and family members Develops working relationships with any and all professionals who have the ability to refer patients to American Addiction Centers services, including EAPs, private counselors, case workers, discharge planners, doctors, psychiatrists, psychologists, nurses, attorneys (DUI & Trust Fund), union/labor stewards, pastors/clergy, and local governments Conducts quality presentations for agencies, hospital staff, discharge planners, and other groups as they are identified Conducts at least five to seven quality presentations per month Event Planning / Hosting Makes at least five contacts per day, with a minimum of three being new contacts Consults and networks with other American Addiction Center's consultants and employees in a professional way to enhance and improve the American Addiction Center's work environment and learn different techniques, strategies, and approaches Daily monitoring and input in Salesforce.com Engages in occasional overnight travel as needed

Certified Medical Assistant – MA - Healthcare

Sun, 05/17/2015 - 11:00pm
Details: Clerical Medical Assistant – Nursing - Healthcare Job Description We are looking for an enthusiastic and hard-working Certified Medical Assistants to work part time in the medical department at the Central Regional Jail. The ideal Medical Assistant should be upbeat and maintain a pleasant working attitude when dealing with staff and patients. Clerical Medical Assistant – Nursing - Healthcare Job Responsibilities The Medical Assistant will be responsible for a variety of daily tasks and duties including performing the initial intake screening on new receptions, taking vital signs and completing all appropriate intake forms per written protocol. In addition, the Medical Assistant will also be responsible for preparing and maintaining examination and treatment areas for the facility. Other responsibilities for the Medical Assistant will include: Phoning verification of medications and medical information Obtaining lab specimens as ordered by the physician (to include Venipunctures) Performing various treatments ordered by a Physician Maintaining medication records Administering tuberculin skin testing on new intakes and on annual follow-ups due on all inmates/patients Typing of various reports, letters and memoranda Answering telephone and process calls Maintaining filing system and confidentiality of information at all times Following universal precautions at all times Maintaining pleasant working attitude Any/all other duties and responsibilities as assigned or delegated

HCS - CACHE DATABASE ADMINISTRATOR - IT EPIC IMPLEMENTATION

Sun, 05/17/2015 - 11:00pm
Details: The Cache Database Administrator (DBA) provides monitoring and management of the primary Epic Caché database and Epic Cogito (Clarity) Microsoft SQL reporting databases. System management responsibilities include but are not limited to database backup/restore, performance monitoring and database performance tuning, data extraction, and formulation of data sets used for analysis and reporting. The DBA will perform installations, upgrades, patching, and database configurations for Caché and Epic, while maintaining proper documentation throughout the process. The position uses a combination of teamwork, analytical skills, and knowledge of clinical and operational processes as needed in order to create and maintain a highly-functioning information systems environment and to maximize organizational performance. *LI-MM2

Business Analyst

Sun, 05/17/2015 - 11:00pm
Details: Business Analyst Company Overview: WorldStrides is the largest and most trusted student travel organization in the nation. We have provided educational travel programs to over four million elementary, middle, high school, and university students since our inception in 1967. Each year, thousands of teachers and 300,000 students from all 50 states and several foreign countries travel with WorldStrides to destinations throughout the United States and the world. Our mission is “Enriching Students’ Lives Through Experiential Travel." We strive to achieve this by extending education into the worldwide classroom and providing unique opportunities for learning through seeing, experiencing, and interacting. We have more than 700 employees who are personally committed to providing safe, life-enriching experiences for your students. We strive to help teachers make an even greater impact on their students by educating and inspiring them in ways that textbooks alone cannot. Our growth has recently moved our headquarters to the vibrant downtown mall location in Charlottesville, VA. Objective: The Business Analyst provides business analytical support to the Senior Management Team through the development and maintenance of regular and ad hoc analysis. Delivering company-wide business planning to advance forecasting and revenue budget process. The BA works closely with leaders across all Divisions to identify data trends, present recommendations, and predict possible outcomes. Duties require broad conceptual judgment, quantitative thinking, strong initiative, and ability to deal with complex business and financial problems. Ideal candidates are proactive, goal-oriented, and team-players. Qualifications: Minimum 2+ years analytical experience; preferably in budgeting, financial forecasting, or consulting. Bachelor’s degree in business administration, economics, accounting or finance. Must be comfortable meeting with, presenting to, and supporting all levels of staff. Skilled at creating process and systems to pull together data from various sources. Experience manipulating data warehouses as a resource for analytical work and Excel Reporting is a plus. Experience using Structured Query Language (SQL), relational databases, Business Objects / Crystal Reports, SAP Business Intelligence Products is a plus. Experience supporting sales or operations functions is a plus. Some knowledge of Generally Accepted Accounting Principles (GAAP). Must be proficient in MS Office Suite: Excel, Access, Word and PowerPoint. Requires excellent verbal and written communication skills. Ability to extend time commitment when necessary. Essential Functions: 1. Support the development and implementation of information reporting tools for executive management decisions. Such report tools will monitor profit planning, trends, business performance, and sales forecasts. Interpret results to all levels of management. 2. Assist in annual company-wide revenue forecasting. Incorporate budget goals into annual compensation plan analysis. 3. Generate ad hoc analysis. Revise and update recurring reports to be more useful and efficient. Make recommendations for improving existing processes and practices. 4. Furnish analysis with analytical insight while maintaining completeness, accuracy, and documentation. Identify areas and define solutions to maximize value-add to the organization. 5. Achieve milestones and deadlines as set by the Dir. of BA&P. 6. Additional duties as assigned by the Dir. of BA&P. Standard BA-Team Responsibilities: 1. Customer Service First. Proactive and prompt follow-up. 2. Maintain accurate and up-to-date documentation. 3. Manage multiple projects and exhibit effective organization. 4. Foster communication within the BA Team, with other departments, and with management. 5. Build relationships with key business leaders. 6. Maintain knowledge of company policies and procedures so as to serve as an effective staff member. 7. Support company policies and management decisions with a sense of urgency and professionalism. 8. Seek out and participate in internal and external programs that facilitate personal and professional growth. 9. Identify and discuss personal and professional growth goals with supervisor. 10. Track days off; write and deliver self-performance appraisal on an annual basis. 11. Tour Central, Field Specialist, or on-site coordinating support as assigned (1-2 stints per year). 12. Very limited business travel required. To apply please click on the link below: http://ch.tbe.taleo.net/CH07/ats/careers/requisition.jsp?org=WORLDSTRIDES&cws=1&rid=194

Assistant Controller

Sun, 05/17/2015 - 11:00pm
Details: SUMMARY : The Assistant Controller role is a versatile finance and accounting position primarily focused on cost control and review activities for both Clearwater and Sacramento facilities. Additionally, this position provides reporting, analysis and month-end support to the Controller and the business as a whole. ESSENTIAL DUTIES AND RESPONSIBILITIES : • Develop, implement and maintain a detailed cost control process for both Clearwater and Sacramento facilities to both control spending and develop a forecasting model for future spending needs. • Cost Accounting functions such as variance analysis, program profitability analysis, standards review and updating. • Oversight to Program Management & functional EAC analysis monthly. • Ability to conduct deep dive analysis in expense categories, absorption from manufacturing hours, weekly and monthly Operations Profitability. • Work with systems to extract data for financial support to the above requirements. • Review, analyze and interpret results of operations, identify financial and operational issues and make recommendations for improvement. • Provide support for operations and corporate finance by assuring the production of timely and accurate financial information and analysis. • Support the sales process by assisting in development of bids and proposals. • Provide backup and project support to the Controller. • Adhere to all AAR Composites Safety Procedures and Safety Accountabilities (Ref. SP-011). • Perform special projects and other duties as assigned. SUPERVISORY RESPONSIBILITIES : None

**Cable, Internet, Phone Technician (Time Warner Cable Partner)

Sun, 05/17/2015 - 11:00pm
Details: IES is a national provider of electrical and communications contracting solutions for the commercial, industrial and residential markets. We pride ourselves in creating a postive work atmosphere where each team member's suggestions, concerns and input is taken into account. With over 6,000 employees we have proven to remain dedicated to providing a great work culture and a fair work environment. We are opening a new location in Dallas this June and are now hiring Technicians to install Cable TV, Internet and Digital Phone services for Time Warner Cable. Company vehicles, materials and equipment are provided (Personal Vehicle use permitted). No experience is required and paid training is available. If interested please call Joshua at 915-356-5644 or email resume to joshua.garnica. Our commitment to our employees includes an industry leading benefit plan: Competitive Pay Choice of Medical Plan Options (Eligible after 30 Days) Dental and Vision coverage Company paid life insurance Company paid short-term disability Weekly Pay Tools are provided at a discounted rate thru payroll deduction 401k Pay Incentives Great Opportunities for growth with in the company

Customer Support Analyst - Healthcare Software

Sun, 05/17/2015 - 11:00pm
Details: Job Description Customer Support Analysts interact with customers on a daily basis to provide in-depth, technical support for the application software over the phone and through live chat, using creative problem solving to provide product support and help customers through complex issues. Technicians manage their progress toward results and documents customer communication throughout the “life-cycle” of a reported issue, supporting a fast-paced, metrics-driven customer contact center. Essential Responsibilities and Duties Provides knowledgeable technical and functional assistance to external customers in a prompt and courteous manner. Documents call activity and documents results promptly. Develops interpersonal service skills and drives efficiency and results to achieve high customer satisfaction. Attends training classes, initiates self-training, participates in CBTs and demonstrates application of knowledge and skills gained. Demonstrates thorough understanding of our systems, clinical and imaging products, and their interaction with operating systems and environments. Proactively pursues projects within the Support team to enhance our business and customer service levels. Demonstrates initiative to constantly increase knowledge and skills in products they are assigned. Constantly and proactively improves customer service skills.

Cust Serv & Problem Res Rep II

Sun, 05/17/2015 - 11:00pm
Details: Do you hear that? Your Future is Calling.....Will you answer? Why come to work for Convergys in Chattanooga ? With lucrative incentive programs you can earn an average of $15-$16 per hour!!!!! If that isn't enough we also offer: Starting base rate of $10.00/hour with increase to $10.50 after 6:00pm throughout the week and weekends. Opportunities for advancement - 90% of our employees are promoted from within and we have sites through out the world! Excellent Benefits, including Tuition Reimbursement Casual Dress Code Fun and vibrant working atmosphere Recently named a Patriotic Employer b the ESRG for the ability to work with Military schedules. Dimension & Scope: Customer Service and Problem Resolution Representatives will interface with customers via inbound or outbound calls or the Internet for the purpose of resolving routine problems with products or services. Principal Duties and Responsibilities: Greet customers in a courteous, friendly, and professional manner using agreed upon procedures Listen attentively to customer needs and concerns; demonstrate empathy Clarify customer requirements; probe for and confirm understanding of requirements or problem Meet customer requirements through first contact resolution Confirm customer understanding of the solution and provide additional customer education as needed Prepare complete and accurate work and update customer file Communicate effectively with individuals/teams in the program to ensure high quality and timely expedition of customer requests Effectively transfer misdirected customer requests to an appropriate party Contribute ideas on ways to resolve problems to better serve the customer and/or improve productivity Participate in activities designed to improve customer satisfaction and business performance Occasionally use decision-support tools to answer questions Solve problems that are sometimes unstructured and that may require reliance on conceptual thinking Offer solutions to issues that are often non-standard/non-routine and require some clarification Maintain broad knowledge of client products and services. Education & Professional Certifications: High school diploma or equivalent experience Candidate Profile: Knowledge of basic computer operations Willingness to rotate shifts, as needed Ability to learn Courteous with strong customer service orientation Dependable with proficient attention to detail Good listening and responding skills Must be flexible with the ability to adapt to changes quickly and think conceptually Possess insight into self and others Solid problem solving skills Some technical knowledge Environment, Physical & Other Requirements: Ability to perform light hand activity work at a computer/telephone station in an office environment Position is primarily sedentary May stretch or stand at workstation for short periods at employee's option, as long as such activity does not detract from the employee's work, or interfere with other employees The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified. We offer both Full Time and Part Time shifts: If you have not been to our Walk in Wednesday event, we would like to invite you to our weekly job fair. During this event, we will do a basic Pre-screening and answer any questions you may have about Convergys or the job for which you’ve applied. We could also be scheduling you to come back for an official interview! Walk In Wednesday occurs every Wednesday from 1:00pm to 4:00pm Eastern time. Remember, applicants must have at least six (6) months of customer service and sales (upselling, suggestive selling) experience. Thank you for your interest in Convergys and we hope to see you this Wednesday! Human Resources Entrance 5600 Brainerd Road Chattanooga, TN 37411 EEO Employer/Vet/Disabled

Teacher

Sun, 05/17/2015 - 11:00pm
Details: Teachers Pickerington Early Childhood Education center is interviewing for experienced Preschool teachers. ECE Degree Preferred. Call 614-637-3932 Fax 614-837-3997 Please click "Apply Now" to submit resume.

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