Fond du Lac Jobs

Subscribe to Fond du Lac Jobs feed
Latest CareerBuilder Jobs
Updated: 38 min 26 sec ago

Flex Trainer Agent

Tue, 05/19/2015 - 11:00pm
Details: GENERAL PURPOSE This position has dual responsibilities as a Trainer and a Customer Service Agent role. This role supports business needs requiring high flexibility to manage phones and support operations. Once training responsibilities are completed, the Flex Trainer Agent will be required to return to the duties and responsibilities of an agent. On a monthly basis a minimum of 20% of time will be in the capacity of a Customer Service Agent; time spent in each function will be determined on a regular basis. Trainer responsibilities includes planning, preparing, and delivering account-specific skills training to SYKES customer support agents using diverse methods including classroom instruction, one-on-one mentoring, and facilitation of e-Learning opportunities. Customer Service Agent responsibilities includes providing customers and end users with customer, product and/or technical support. ESSENTIAL DUTIES AND RESPONSIBILITIES Adheres to SYKES policies on ethics and integrity. Trainer Responsibilities: o Deliver and facilitate classroom instruction ensuring new and existing employees can perform required job duties. o Demonstrates effective communication, presentation, media applications, questioning, conflict resolution, and employee management skills. o Lead, inspire and provide positive and constructive coaching and feedback to learners. o Ability to prioritize workload, complete reporting/administrative tasks during learner's self-paced exercises and meet deadlines. o Focuses instruction around agent behaviors that ensure customer satisfaction, contractual metric compliance, and increased revenue for the company. o Analyze course materials and trainee information, preparing for training delivery. o Administer effective evaluation and testing techniques to assess trainee performance. o In collaboration with account and center management, conduct needs analysis using methods such as agent testing, remote quality monitoring, and performance tracking. o Become a subject matter expert and may assist with development of training materials o Provide training reports, including account training needs, classroom progress, individual agent progress, and other performance tracking as requested by management. o Become a subject matter expert and may assist with development of training materials o Successfully complete (pass) all Monthly Initiatives and other Training Programs and certifications as required by the Client or SYKES Learning Services or Compliance Teams Customer Agent Responsibilities: o Receives transactions from users regarding customer service or technical support related needs based upon the scope of support provided by contract to Sykes' clients. o Determines appropriate action to be taken on customer's behalf, which may include problem determination and appropriate next steps. Informs customer of those appropriate next steps and works with customer to achieve issue resolution. o Maintains proficiency in programs, products and/or platforms assigned. o Maintains pertinent paperwork and records through data entry. o Communicates with co-workers to research problem and find solution. o May test software and hardware to evaluate ease of use and whether product will aid user in performing work. o Communicates with team manager, team members and other teams regarding problems, solutions and trends. o Responsible for meeting established individual and team performance targets, which include customer service, productivity and quality standards. May perform other additional duties and responsibilities as assigned. SUPERVISORY RESPONSIBILITIES None Yes (See 'General Management Duties and Responsibilities' addendum) EDUCATION and/or EXPERIENCE High school diploma or equivalent, or current student status required. Post high school education preferred. Minimum of four months with SYKES or SYKES Home/Virtual Region with top agent performance required. Working knowledge of supported operating systems, software, and hardware preferred. Understanding of troubleshooting processes, technology and tools preferred.

Team Supervisor Site Operations

Tue, 05/19/2015 - 11:00pm
Details: GENERAL PURPOSE Responsible for completing and delivering all weekly agent PEP sessions in order to drive behavioral changes that will impact the desired outcome within the metrics discussed. ESSENTIAL DUTIES AND RESPONSIBILITIES Adheres to SYKES policies on ethics and integrity. Analyze individual, team and program/account performance on a regular basis, perform root cause analysis and develop corrective action plans. o Plays a pivotal role in employee development through coaching, counseling, mentoring, training, and in helping to create a work environment conducive to personal growth and employee satisfaction. o Directly responsible for scheduling and coordinating the training needs of his or her team. Through stats analysis, call monitoring, and Technician mentoring, the Coach should be knowledgeable of the individual strengths and weaknesses of his or her team members. o Needs to be aware at all times of his/her team's current queue status, performance measures, objectives, and performance trends and be able to report concisely, precisely, and professionally at a moment's notice. o Frequently communicate quality expectations to the team and be able to motivate people to want to exceed those expectations. o Provides accurate, timely, and professionally written, statistical and verbal reports to management for historical, current status, and forecasting purposes. Meet or exceed team's contract production and performance metrics. Meet or exceed client and Sykes quality standards. Build and maintain a skilled, successful, motivated, team of support representatives. May be required to provides customers and end users with product and/or technical phone support by: o Receiving transactions from users regarding customer service or technical support related needs based upon the scope of support provided by contract to Sykes' clients. o Determining appropriate action to be taken on customer's behalf, which may include problem determination and appropriate next steps. Informs customer of those appropriate next steps and works with customer to achieve issue resolution. o Responsible for meeting established individual and team performance targets, which include customer service, productivity and quality standards. May perform other additional duties and responsibilities as assigned. SUPERVISORY RESPONSIBILITIES None Yes (See 'General Management Duties and Responsibilities' addendum) EDUCATION and/or EXPERIENCE High School Diploma and at least one year related experience and/or training in a customer service environment; or equivalent combination of education and experience required.

Tech, Cyto Accessioning II (Mon-Thurs & Sun, nights) Las Vegas, NV

Tue, 05/19/2015 - 11:00pm
Details: The Journey Begins with you. There's quite a distance between wondering and knowing. And for patients waiting for answers to important health questions, it's a road they want to travel as quickly as possible. At Quest Diagnostics Incorporated, we understand urgency. But more than speed, we focus our energies on accuracy. Currently, we seek a Tech, Cyto Accessioning II (Mon-Thurs & Sun, nights) Las Vegas, NV. Schedule: Monday – Thursday & Sunday, 12pm – 8:30am Minimum Rate: $11.51 + / hr. *Salary dependent upon experience* REQ # 3743663 Responsibilities JOB SUMMARY: The Cytology Accessioning Technician II in Specimen Processing is responsible for knowing all of the functions of the CAT I, plus additional functions. This individual will have completed the necessary training consistent with local business unit practices for Specimen Processing and/or Cytology Accessioning. Prior to promotion to this level, the CAT II must show a strong proficiency in the following areas: Test ordering policy, specimen requirements related to test ordering. Additionally, must meet accuracy and production standards, and must meet all the job accountabilities and job requirements/environment indicated in the CAT I job description. The CAT II is involved in more complex processing which could include cross-training in Clinical Processing. Specific functions will require additional access in the laboratory computer system. Progression to this level requires that incumbent have a minimum of 1 year experience within the Specimen Processing or Cytology Accessioning department. Additionally, promotion to this level is normally given to internal candidates only. JOB RESPONSIBILITIES: 1. All responsibilities of the CAT I. 2. Exceeds productivity and quality standards for CAT I. 3. Solves more complex problems on a routine basis. 4. Demonstrates a basic understanding of how Cytology Accessioning impacts the Cytology Processing area. 5. Identifies problems with specimen types, missing information etc. and assigns the appropriate TIQ, and in some cases resolve them. 6. Understands the complex relationship between test(s) ordered and specimens received. 7. Completes all required written documentation, legibly and within the assigned time frame. 8. Meets quality and production standards within 6 months of completing training. 9. Learn additional functions within Cytology Accessioning and or Specimen Processing to allow for timely progression to the next level. 10. Adheres to all Quest Diagnostics, Inc. policies and procedures, including safety and compliance. 11. Performs all other duties as assigned. JOB REQUIREMENTS: 1. Handles multiple tasks simultaneously and works in a production environment. 2. Communicates effectively with all levels of staff. 3. Maintains composure while working under pressure. 4. Reflects good judgment at all times when determining what action to take when resolving problems. 5. Works in a biohazard environment, practicing good safety habits. 6. Keeps work area neat and clean. 7. Able to sit or stand for long periods. 8. Demonstrates strong interpersonal skills that foster a positive environment. 9. Demonstrates flexibility and is able to adapt to change Incumbent should possess the knowledge, skills and experience usually obtained by: 1. High School or equivalent 2. Must have at least 1 years experience in a laboratory environment or a production setting. 3. Medical background required which includes medical terminology applicable to a clinical laboratory. 4. Position requires strong data entry experience with abilities to exceed 6000 keystrokes/hour. How To Apply Please Log In or Register to Upload a Resume and complete the online Application. Because of the large number of applicants to job openings, Quest Diagnostics will only contact candidates to be interviewed Closing Statement Quest Diagnostics has many career opportunities for individuals whose talent, initiative and dedication will complement our belief that the patient comes first and that values do matter. We work to earn our customers’ trust every day by providing the highest quality diagnostic information services in a professional, accessible and informative way. Our workforce is diverse and talented and believes in our vision: 'Empowering Better Health with Diagnostic Insights.' [All requirements are subject to possible modifications to reasonably accommodate individuals with disabilities.] Quest Diagnostics is an Equal Opportunity Employer: Women / Minorities / Veterans / Disabled / Sexual Orientation / Gender Identity. *CB*

Maintenance Cleaner

Tue, 05/19/2015 - 11:00pm
Details: Position Summary: The Cleaner reports to the Maintenance Manager. The Cleaner is responsible for providing proper cleaning, detailing and overall all cleanliness of Material Recovery Facility (MRF) & Plant Equipment. Essential Job Functions: •Clean MRF Equipment (conveyor, beds, head & tail pulley) from debris to ensure proper function of MRF equipment. •Clean MRF Equipment (shaker upper & lower decks) from debris to ensure proper function of MRF equipment. •Clean MRF Equipment (Exhaust fan Replacement of air & carbon filters as needed) to maintain in proper operation of units. •Clean MRF Equipment (conveyor tunnels) from debris to ensure proper function of MRF equipment. •Clean MRF Equipment (Walking floor tunnels) from debris to ensure proper function of MRF equipment. •Clean sweeps underneath conveyors as needed. •Clean MRF buildings from dust, debris, etc.

CUSTOMER SERVICE REP II

Tue, 05/19/2015 - 11:00pm
Details: ABOUT THE POSITION We are currently seeking a team of dynamic Customer Service Reps to join our team at our offices in Newark and Roseland, NJ. The Customer Service Reps will be responsible for providing answering and responding to a high volume of telephone inquiries from members and providers. NOTE: Initial training will be based in our Roseland, NJ office. Shift hours will be 11:30am - 8pm in Roseland and 10:00am - 6:30pm in Newark. Position Responsibilities: Provide accurate and thorough interpretation of benefits, eligibility, resolving customer inquiries, facilitating problem resolution and acting as a member/provider advocate by meeting or exceeding customers’ expectations. Achieve and maintain productivity and quality performance expectations. Interpret and effectively communicate benefits and eligibility information to our customers. Document all critical information related to contacts responded to in the appropriate MHS screen/system. Effectively navigate through multiple complex systems/screens.

ASSOCIATE MANAGER- Teller Supervisor - San Ysidro

Tue, 05/19/2015 - 11:00pm
Details: ..

Specialty Clinic Nurse (RN)

Tue, 05/19/2015 - 11:00pm
Details: The Cook Children’s Health Care System is an integrated delivery organization dedicated to providing quality health care and to improving the well-being of children. Cook Children’s recognizes that the care of ill and injured children requires highly skilled staff. It is our policy to recognize expertise and skills unique to caring for our patients. Rewarding clinical and professional excellence is a goal of Cook Children’s Health Care System. Shift: Days Hours: 7:30 - 4:30 Summary: Deliver individualized nursing care to patients/families according to their identified needs. The nursing care is based on the nursing process and augments the medical plan of treatment appropriate to the Specialty Clinic. On our team, everyone counts! At Cook Children's, quality patient care through highly trained staff is one of our organization's core values. We appreciate your talent and the rewards awaiting you at Cook Children's include a competitive salary, a comprehensive benefits package, and wonderful opportunities to grow professionally.

Financial Analyst

Tue, 05/19/2015 - 11:00pm
Details: This position provides a wide variety of reporting andanalysis services and daily support to the USA Regional Controller and othermembers of the USA/MX Management team. PrimaryResponsibilities: Assist in the timely preparation and provision of managementreports, analyses, and commentary. Analyze and provide feedback on the effectiveness andaccuracy of existing reports. Gather business requirements, design, develop, and modifyfinancial and operational reports in collaboration with IS resources. Assist in the month end close and review process. Support the preparation of annual budgets and budgetanalysis. Compilation of data for annual audit and tax filings. Evaluate and monitor adherence to company policies and bestpractices. Ad hoc reporting and analysis, as required.

Strategic Account Manager (Sales)

Tue, 05/19/2015 - 11:00pm
Details: Red Lion – Connect. Monitor. Control. As the global experts in communication, monitoring and control for industrial automation, Red Lion has been delivering innovative solutions to customers for forty years. Our award-winning technology enables companies worldwide to gain real-time data visibility that drives productivity. Product brands include Red Lion, Sixnet and N-Tron. With headquarters in York, Pennsylvania, the company has offices across the Americas, Asia-Pacific and Europe. Visit us at www.redlion.net . Red Lion is recruiting for a Strategic Account Manager based in the greater Chicago, IL market. Strategic Account Managers manage all sales and business development aspects of Red Lion’s channel distribution partners. Primary focus is to generate sales revenue, create demand and lead generation. The role balances sales support, partner engagement, and product training with the focus of growing the sales funnel. This position reports to the Sr. Director of Sales for North America. All of Red Lion’s employees endorse, support and model the Company’s core values of: Absolute Integrity Empowerment Customer Focus Restless Innovation High Performance In addition to our core values, this position will have the following key responsibilities: •Drive sense of urgency of assigned third party representatives and other channel partners to deliver the highest level of customer support. •Follow prescribed work processes to deliver consistently high results to customers to help drive growth and strong partner relationships. •Regularly review the of productivity of assigned partners to identify challenges/successes with sales funnel, time and territory analysis, partner mutual action plans, and key account strategies. •Aggressively drive channel relationships to maximize revenue. This includes maintaining and establishing new relationships with channel partners. Minimum Requirements Minimum of six years direct experience with the following: •Advanced education like a Bachelor’s Degree in business, marketing, engineering or comparable. Or combination of at least 5 years of relevant experience and lower degree. •5+ year’s sales experience in industrial solutions or technical sales. •Ability to plan and manage at both the strategic and operational level •Must be able to obtain documentation to travel domestically either via air, car or train. Must have reliable ground transportation, as the main customer visits will be done via ground transportation. •Proficiency with English language both written and verbal communication. Preferred Qualifications •Experience with sales of products in the industrial automation industry. •Experience managing channel partners, growing revenue through channel partners and developing teams who support channel growth. Compensation •Strategic Account Managers are compensated with a base salary, quarterly commission and monthly auto allowance. Red Lion Controls is committed to recruiting and selecting candidates based on their qualifications. We are a proud EEO employer and will hire, train and promote individuals regardless of age, color, disability, gender (including gender identity), national origin, marital status, race, religion, sex, sexual orientation, veteran status or any other status protected under applicable laws. #LI-POST Equal Opportunity Employer Qualifications Skills Required Project Management Intermediate Sales and Business Development Intermediate Behaviors Preferred Thought Provoking : Capable of making others think deeply on a subject Team Player : Works well as a member of a group Detail Oriented : Capable of carrying out a given task with all details necessary to get the task done well Motivations Preferred Self-Starter : Inspired to perform without outside help Ability to Make an Impact : Inspired to perform well by the ability to contribute to the success of a project or the organization Entrepreneurial Spirit : Inspired to perform well by an ability to drive new ventures within the business Goal Completion : Inspired to perform well by the completion of tasks Education Required Bachelors or better in Business Administration or related field. High School or better. Experience Required 5 years: Sales Preferred 5 years: Industrial sales

Move- In Coordinator - Leasing Admin

Tue, 05/19/2015 - 11:00pm
Details: Leasing Administrator - Move-In Coordinator Provide support to leasing staff in administrative duties including resident paperwork for new leases and renewals and handling the entire Move-In process. Also, provides support by making appointments and follow-up calls for leasing staff. Qualifications Leasing/ Property Management experience is preferred. High school education or equivalent 1-2 years of office experience, preferably in a sales or leasing office Familiar with the Move- In Process Fast Paced environment Customer Service experience Why work for Aimco? At Aimco our culture is our Heart! We believe in the power of collaboration and each of us owns our actions. We drive innovation and change and create moments that matter. We are dedicated to giving each team member the tools to succeed and grow within the company. In the last year, over 50 percent of all open positions and more than two-thirds of management positions were filled internally by Aimco team members. Benefits Aimco offers attractive total compensation packages designed to recognize and reward performance at the individual, team and company levels. We start with a competitive base salary and add bonus opportunities and benefit choices topped off with: Consumer discounts including Aimco apartment discounts and other vendors Employee stock purchase plans Opportunities for professional development and career growth Opportunities for recognition and personal development When you join Aimco, you receive a winning total compensation formula. (Some benefits may not apply to team members who are subject to collective bargaining or who are part time) Join us and come home to your career at Aimco – Apply Now!

Stock Coordinator

Tue, 05/19/2015 - 11:00pm
Details: Stock Coordinator General Summary: The primary focus of the Stock Coordinator is to be a customer service and product knowledge expert who is committed to building and sustaining a long term relationship with our customers by providing an environment that enhances the buying experience. Our Stock Coordinators are responsible for the executions of all company defined best practices in the stock room and sales floor. This include replenishment, shipment processing and receiving and maintaining visual standards. Stock Coordinators must adhere to all company guidelines, procedures and applicable state and federal laws to ensure efficient daily operations. They must demonstrate high standards of performance and exhibit those standards. The ability to develop and maintain long term customer relationships is critical. Essential Position Responsibilities: Help create and maintain a store culture focused on the customer, enhance the buying experience and build relationships that lead to long term business growth; Demonstrate detailed knowledge of all products and services. Positively affect profitability in the areas of customer service, sales, inventory/expense control and risk management. Responsible for effective implementation of all visual merchandising standards and operational direction. Ensure that standards are being followed including floor sets, cleanliness, marketing, signage and sales promotion. Help create merchandise presentations and displays that have impact, are customer focused and maximize sales. Maintains work areas and sales floor standards to promote a safe working and shopping environment and to maximize the guest experience. Performs all merchandise handling and visual tasks to standard throughout the store. Prepares merchandise to go out onto the sales floor with hangers, size stickers, etc. Performs re-ticketing, re-pricing and markdowns as required. Performs stock checks for guests and other store associates. Maintains appropriate stock levels and ensures that all sizes and styles are represented. Maintains a clean, organized and efficient stockroom while adhering to company standards and safety requirements including bathrooms and associate break areas. Protects company assets by ensuring adherence to all Loss Prevention procedures. #CB1

Assistant COO

Tue, 05/19/2015 - 11:00pm
Details: GENERAL JOB SUMMARY – The Assistant COO position is designed to offer training and work experience in the Patient Account Services financial setting, and prepare candidate to be a PAS Chief Operating Officer. The candidate must be willing to relocate at the end of the training program. Participant will work in key areas designated by PAS COO and will work side by side with the COO on a daily basis. Areas of training include: oversight for Patient Access, Billing, Collections, Customer Service and coordination of operations at the PAS for all Revenue Cycle back-end processes (excluding PARS) and hospital front-end processes. The length of the program is dependent on the candidate’s prior experience in the Revenue Cycle management and HCA experience. This position is designed for an individual with at least 5 years of management experience within at least one specialty area of the Revenue Cycle. Some travel will also be required. OPERATIONAL DUTIES/AREAS of TRAINING INCLUDE BUT ARE NOT LIMITED TO: • Gain understanding of all policies and procedures, technology solutions and processes associated with the functional areas under the direction of the PAS COO. • Gain understanding of the interdepartmental dependencies for entire PAS operations. • Hands on experience in each of the functional areas including interaction with PAS CEO, CFO, Division Management, Payors, FSG, Hospital management, PAS Staff and multiple department directors. • Observe and participate in innovations, knowledge sharing and leading practices identification within the PAS and among peer group • Oversee compliance with SOX key controls within areas under the COO’s responsibility • Develop specific objectives, budgets, and performance standards for each area of responsibility • Observe and provide daily management and oversight to ensure processes occur accurately and timely in assigned areas. • Gain understanding of bad debt, charity and uninsured policies and monitor bad debt and contractual losses against budgeted levels • Monitor cash flow to ensure achievement of PAS goals • Monitor compliance with administration policies and procedures to minimize process variation and maximize results • Supervise the preparation and maintenance of departmental policy and procedure manuals in compliance with FSD standards • Establish PAS-specific controls and review mechanisms for PAS procedures • Prepare A/R weekly and monthly reports for PAS COO and CEO • Review write-off listings, refund requests miscellaneous cash adjustments, and departmental expense vouchers and submit to administration for approval • Comply with all reimbursement and billing procedures for regulatory, third party and private insurance payers • Assist with staff reviews and prepare performance documents for direct reports • Practice and adhere to the “Code of Conduct” philosophy and “Mission and Value Statement” • Participate in monthly functional area conference calls with FSD and attend annual functional area meetings. • Other duties as assigned

Field HR Manager

Tue, 05/19/2015 - 11:00pm
Details: Location: Tampa Airport F&B Unit Name: Tampa F&B Admin Unit Code: TPAADM01 Hourly Rate (if applicable): Summary: The Field HR Manager is responsible for managing the Human Resources (HR) function and the administering of all HMSHost HR policies and procedures. This responsibility includes, but is not limited to: compensation / benefits, employee / labor relations, associate communication, FAA compliance, performance management, retention and recruitment strategy implementation, and overall legal compliance. Additionally, this position will serve as a business partner with branch management to ensure high quality HR administration. The Field HR Manager is an exempt position and typically reports to the Assistant Director HR or Director HR, depending on local requirements. Essential Functions: • Demonstrates management of the HR function within the branch by utilizing sound judgment when making HR related decisions • Ensures that all federal, state, local laws, collective bargaining agreements and corporate HR-related compliance matters are proactively managed, including but not limited to A.D.A., E.E.O., Affirmative Action Planning, FMLA, Customer Guarantee of Fair Treatment and FAA • Ensures that all items on the HR Audit are maintained • Uses technical HR knowledge in support of organizational learning for the managers, as well as the HR staff members; acts as a contact for the development and implementation of department goals and strategies • Enforces positive employee relations and is a representative (where applicable) in branches with collective bargaining agreements, participate in arbitrations, grievances, and contract negotiations • Coordinates / manages the administration and confidential investigation of all Workers' Compensation / unemployment issues, Affirmative Action, EEO, Sexual Harassment, Guarantee of Fair Treatment, FAA and other employee relations issues • Coordinates interviews while partnering with branch operations to identify and select the most qualified candidates for open positions; negotiates and finalizes offer letters and employment processes for new hires and promotions • Provides support to the branch GM regarding performance management, career development and overall staffing strategy • Works collaboratively with HR personnel in support of the overall HR strategy; oversees the execution and effectiveness of organizational goals and objective for the discipline • Maintains high quality HR standards as it relates to HR metrics, implementation of policies and procedures • Partners with Loss Prevention Manager for the purpose of protecting company assets including proper investigation and recommendations for appropriate employment actions • Act as a supervisor, mentor and primary resource to other HR professionals on site

Electronic Default Reporting Specialist

Tue, 05/19/2015 - 11:00pm
Details: This position supports all analytic efforts of the company’s Electronic Default Reporting for the Freddie Mac reporting. This includes managing, analyzing and delivering reports that meet the needs of staff and senior management. The reporting will be done through Service Loans Application which will have to be analyzed and corrected if any errors in reporting. The position also supports business process improvement efforts including projects to leverage technology to increase productivity, quality and efficiency. Essential Duties and Responsibilities: Assist with report creation, management, analysis and delivery. Correcting reporting in Service Loans to verify accurate reporting to investor- with minimal supervision. Identify errors that may arise in reporting and how to correct them moving forward. Correct weekly reports sent over from our client. Reviewing of investor scorecard to maintain accuracy on reporting. Reviewing loan level data through the investor site to verify accurate reporting monthly. Ad Hoc reports include mostly regulatory/investor reports required as a result of an audit. Perform ad hoc analytical requests and research projects as requested by management. Annual compliance training (company policies & procedures). Special projects as assigned by management.

Web Product Analyst II-ProPay Job

Tue, 05/19/2015 - 11:00pm
Details: Web Product Analyst II-ProPay-93352 Description Every day, the people of TSYS® improve lives and businesses around the globe through payments. We make it possible for millions of people to move money between buyers and sellers using our payments solutions including credit, debit, prepaid and merchant services. We are 'People-Centered Payments', and our team has the unique opportunity to help create a world in which payments make people's lives easier and better. This is both a tremendous honor and an important responsibility for those who accept the challenge. If you are looking to make a valuable difference for people everywhere — and for yourself — TSYS may be the right place for you. Summary Analyzes business problems to be solved with automated systems. Formulates and defines automated systems scope and objectives based on both user needs and a good understanding of applicable business systems and industry requirements. Provides technical expertise in identifying, evaluating and developing systems and procedures that meet user requirements and are within stated sizing estimates. Configures system settings and options; plans and executes unit design, assists in integration and acceptance testing, where necessary; and creates specifications for systems to meet business requirements. Includes analysis of business and user needs, documentation of requirements, and translation into proper system requirement specifications. Job Requirements Works on multiple simple projects and programs from a business solution and design perspective, participates in drafting solutions documentation, in collaboration with QA resource, developers and technical teams. Maintains knowledge in company platforms and learns to create alternative solutions. This includes product enhancement analysis and design, supporting and contributing functional testing approach, actual testing and validating as necessary. Participates in development of product enhancements as part of client projects, following the requirements to functionality which must be designed and developed in a method that can be re-used by technology. Submits projects for Web Product Analyst Specialist review/consideration of risk/impact for changes, participate in identifying all functional components affected, learns to estimate Solution effort and, helps to coordinate estimates across all relevant parties. Conducts analysis on simple to medium problems, supports issue/problem resolution, implementation, notification, and post-implementation support to minimize client impact. Provides issue support to development and production support teams.

OfficeTeam Staffing Manager (Temp)

Tue, 05/19/2015 - 11:00pm
Details: Ref ID: 97483 Join one of the World’s Most Admired Companies OfficeTeam, a division of Robert Half, is the world’s leading specialized administrative staffing firm. To meet the growing demands of our clients for temporary and temporary to full-time administrative professionals, we are looking for a focused and results-oriented professional to join our team. You will work in a team environment with responsibility for marketing our services, negotiating and developing business with new and current clients. If you have strong customer service and communication skills, and you are looking for an exciting new career with exceptional earning potential, please apply below. Job Summary As a Staffing Manager you will be responsible for: Business development: Develop and grow your own client base by marketing our services for temporary and/or temporary-to- full-time staffing solutions; market to clients via telephone as well as conduct in-person meetings with key managers to senior-level executives, for the purpose of marketing our services to prospective clients and building on existing client relationships; participate in local trade association and networking events to increase OfficeTeam’s presence in the local business community. Candidate recruitment and retention: Recruit, interview and match skilled administrative professionals with clients’ projects, temporary assignments and temporary-to-full-time opportunities; provide on-going communication and career guidance to candidates. Placement activities: Select well-matched candidates to fulfill client job orders and maintain on-going contact with client companies and temporary professionals currently on assignment to ensure both receive exceptional customer service; resolve any customer service issues quickly and efficiently to maintain the highest level of customer satisfaction; additional opportunities through contact with temporary professionals on assignment and client companies to grow our business and uncover job opportunities for our candidates.

Accountemps Receptionist II - AT

Tue, 05/19/2015 - 11:00pm
Details: Ref ID: 97492 Job Summary Robert Half is seeking a Receptionist II , who administers front desk responsibilities, including but not limited to, answering and directing incoming phone calls, greeting candidates and clients, directing visitors to the appropriate person within the office. May be required to assist with mailings, data entry and other administrative office duties. Specific Responsibilities: Greet candidates/clients/visitors arriving in office and direct to the appropriate person. Provide all applicable forms needed for completion to candidates and coordinate testing. Review and submit Form I-9 and appropriate documentation per the Corporate Audit Compliance Guidelines. Use existing rules and procedure to guide actions and address issues in a timely way. Relate to people in an open, friendly and accepting manner. Involve others as appropriate when issues affect them. Welcome and acknowledge the ideas and input of others. Remain positive and respectful even in difficult situations. Answer all incoming calls and directs calls to the appropriate person. Check branch divisional voicemails and deliver to the appropriate person. Listen carefully to others and communicate clearly and concisely. Write with accuracy, simplicity and completeness. Keep others informed. Adapt to various changes and requests from clients, candidates and internal staff. As required, assist with courtesy reminder calls for the following day's appointments, mailings, data entry and other administrative duties determined by the Branch, Region or District. Deal constructively with mistakes and setbacks. Accept and use feedback, without becoming defensive. Seek opportunities to acquire new knowledge and skills. Provide answers as appropriate to customers and internal staff. Asks questions to accurately identify customer needs and follows up to ensure problems are solved. Meets or exceeds customer service needs and reports barriers. Opens branch office each business day. Ensures front office is neat and presentable. Demonstrates reliable attendance and arrives on time.

Robert Half Technology Account Executive TS

Tue, 05/19/2015 - 11:00pm
Details: Ref ID: 97647 Job Summary As an Account Executive , your responsibilities will include: Business development: Develop and grow your own client base by marketing our services for contract and/or contract to hire staffing solutions; market to clients via telephone as well as conduct in-person meetings with C-level executives and key decision makers. Participate in local trade association and networking events to solidify Robert Half Technology’s presence in the local business community. Placement activities: Select well-matched candidates to fulfill client job orders and maintain on-going contact with client companies and temporary professionals currently on assignment to ensure both receive exceptional customer service. In addition, the account executive will resolve any customer service issues quickly and efficiently to maintain the highest level of customer satisfaction. Meet and exceed weekly business development goals.

Robert Half Management Resources Client Service Director

Tue, 05/19/2015 - 11:00pm
Details: Ref ID: 80101 Job Summary As a Client Service Director, your responsibilities will include: Develop, grow and nurture client relationships: Marketing our services via telephone and in-person meetings with new and existing clients to expand the utilization of our services while providing an outstanding customer experience. Identify and discuss future project initiatives with clients, ensure clients' expectations are met and match consultants' skill sets with client engagement requirements, presenting highly skilled consultants to the client. Also participate in professional industry associations to increase our presence within the local finance and accounting community.

Healthcare Account Executive

Tue, 05/19/2015 - 11:00pm
Details: Ref ID: 97783 Join one of the World’s Most Admired Companies Founded in 1948, Robert Half is the world’s leader in specialized staffing. The company has seven divisions: Accountemps®, Robert Half® Finance & Accounting, Robert Half® Management Resources, OfficeTeam®, Robert Half® Technology, Robert Half® Legal and The Creative Group®. As a result of our continued success, we are looking for a talented, focused, results-oriented Account Executive to join our team. Watch this video to learn more about working at Robert Half. Top Reasons to Work for Robert Half: EXCITING CAREER OPPORTUNITIES WITH THE INDUSTRY LEADER – Our more than 60-year history of success and strong client relationships provide a level of stability few companies can match. PERFORMANCE = REWARD – We offer exceptional earning potential and a competitive benefits package, including a base salary and monthly performance-based bonuses, coupled with a benefits package including medical, dental, vision, life insurance, and 401(k) or deferred compensation. UPWARD MOBILITY – With more than 360 locations worldwide, we provide excellent career advancement potential, both locally and beyond. TOOLS FOR SUCCESS – We provide world-class training, client relationship management tools and advanced technology to help you succeed as a Recruiting Manager. RESPECTED WORLDWIDE – Robert Half once again was listed on FORTUNE® magazine's list of 'World's Most Admired Companies”. (March 18, 2013) Job Summary As an Account Executive you will be responsible for: Client development: Develop and grow your own client base by marketing our services for temporary and/or temporary-to-full-time staffing solutions; market to clients via telephone as well as conduct in-person meetings with key managers to senior-level executives, for the purpose of marketing our services to prospective clients and building on existing client relationships; participate in local trade association and networking events to increase Healthcare Group’s presence in the local business community. Placement activities: Select well-matched candidates to fulfill client job orders and maintain on-going contact with client companies and temporary professionals currently on assignment to ensure both receive exceptional customer service; resolve any customer service issues quickly and efficiently to maintain the highest level of customer satisfaction; uncover additional opportunities through contact with temporary professionals on assignment and client companies to grow our business and uncover job opportunities for our candidates.

Pages