Wausau Job Listings

Details: This Part time (20-24 hours per week) Position involves internal and external recruitment to include sourcing, interviewing, facilitating employee transfer process and representing ISI in the community.

Details: RN SUPERVISOR Benedictine Living Community of Wausau seeks a professional and dependable RN supervisor to lead our great nursing staff. Job Summary The RN Supervisor is responsible for leading their individual unit, including supervision and administration of guest care, communication with physicians, families and other staff, and management of employees. The RN Supervisor works under the direction of the Director of Nursing. In this position you will be responsible for providing leadership in a number of areas, including: Clinical Financial Staffing and Staff Development Quality Improvement You will serve as the nursing liaison with other departments and guests/families, the Benedictine Health System, community groups and health care providers. Level of Supervision Direct Supervision: RNs, LPNs, CNAs, and others as assigned. ABOUT US Benedictine Living Community of Wausau provides long-term skilled nursing services in Benedictine Manor and short-term rehabilitation services in the state-of-the-art Benedictine Wellness Center When you work for Benedictine Living Community of Wausau, you’re a part of something much bigger. As a Catholic, mission-driven, non-profit organization, you’ll find that our Mission and Core Values [link to BHSHealth.org] extend far beyond a poster on a wall. Our employees represent the best of who we are and what we are about by incorporating our Core Values of Hospitality, Stewardship, Respect and Justice into daily work, making a difference in the lives of our residents, their families and their friends. Joining the Benedictine Health System means not only joining one of the nation’s largest Catholic long-term care providers, but gaining access to a wide range of innovative thinking, quality systems, and management expertise, skills and experience. TO JOIN OUR GREAT STAFF CLICK APPLY NOW!!! We are an EOE/AA/VETS/disability employer.

Details: Fiberglass / Lamination Supervisor Growing Elkhart manufacturing company is looking for an experienced lamination supervisor to join our team. This person will oversee the Gel, Lamination, Pull, Cut and Grind Department. 3+ years of overall plant floor supervisory experience required. Successful candidate must work well in a small “all hands on beck" team environment. Please send resume and cover letter to: Position Description – Fiberglass / Lamination Supervisor Title: Lamination Supervisor Reporting to: Site Manager Date: May 12, 2014 Overall Responsibilities: Responsible for managing the day to day line activities and processing with respect to product quality, customer satisfaction, on-time –delivery, safety, manufacturing efficiencies/cost management, 5S & housekeeping, and environmental controls. Specific Responsibilities: Effectively manage in a fast-paced environment with a work force ranging in skill level from temporary workers to highly skilled. Must have technical expertise in Fiberglass Lamination to troubleshoot and implement corrective action. Ability to communicate effectively to direct and motivate others, maintaining a persuasive and credible presentations style at all levels of the organization. Coordinates with other lines and departments to ensure production resources (labor, materials, equipment) match production demand. Applies continuous improvement and lean manufacturing / production principles and techniques to areas of production. Develops a culture of right the first time. Whatever it takes mentality. Builds, develops and empowers high performing teams. Fulfills all record keeping requirements including written performance reviews, safety training, documentation, documenting disciplinary actions, and job related training. Ability to effectively manage multiple complex tasks simultaneously, planning and scheduling work and activities to routinely meet demand and schedule parameters and manage time efficiently. Performs all task in a safe and responsible manner and work well within a “small" team environment. Decision making to execute company policies and implement plant procedures. Performs other work as required or needed in support of general fiberglass manufacturing activity.

Details: Who is Great Lakes Cheese? Great Lakes Cheese is celebrating over 50 years of Excellence in Cheese Making! Since 1958, Great Lakes has grown rapidly by acquisition, plant expansions, investment in the best technologies for production and distribution – and by setting high industry standards for service. Currently, Great Lakes serves the nation’s retailers and food service operations with nine strategic facilities across the U.S. We earn this proud tradition of award-winning quality and customer satisfaction every day. GLC’s Mission: To be a leading manufacturer and supplier of consistently high quality cheese products. We will achieve this through our commitment to outstanding customer service, innovation, dedicated employees, and business partnerships. Our environment of open communication, integrity, and mutual respect encourages everyone to go beyond what is expected. We believe that profitability is a success only if the customer, the suppliers, the employees, the communities, and the company benefit. Benefits of working at GLC: Great Lakes Cheese’s success hinges on the dedication and professionalism of our people. From our inception, we have created and maintained an environment for employees to learn, develop their careers and enjoy mutually rewarding relationships, recognition and earnings. As we have grown throughout the years, we have kept the small company, family feel, even as a billion dollar organization. Point in case, our employees participate in an ESOP Plan, where they own approximately 20% of the company. In addition, we offer competitive benefits that include Medical, Dental, Life and Long-term Disability Insurance, 401(k) Plan, an Employee Assistance Program and tuition reimbursement. Position Description The Sanitation Worker sanitizes all equipment in the plant in compliance with customer specifications and with company policy and procedures related to proper sanitation, GMP and Safety requirements. Responsibilities Sanitize equipment using chemicals and power washers. Read chemical labels to ensure safe applications. Manually scrub certain areas of machines using brushes or scrub pads. Light cleaning of coolers; picking up garbage from floor and sweeping with dust mop. Clean floors using floor scrubber. Disassembling equipment. Pressure wash rugs. Occasionally clean overhead storage levels using man lift. Inspect equipment to assure sanitation requirements are met. Report all issues to supervisor . All GLC employees are expected to perform any assignment or job task according to the stated safety policies and procedures. All GLC employees are expected to produce and promote our products and services in a manner that exceeds the quality and value expectation of our customers and consumers by adhering to Good Manufacturing Practices, Policies and Procedures outlined in our Safe Quality Food Program. Other responsibilities as assigned by the manager.

Details: Job Title: Process Safety Technology Manager Location:The Woodlands, TX Chevron Phillips Chemical Company LP is a wholly-owned subsidiary of Chevron Phillips Chemical Company LLC, one of the world's top producers of olefins and polyolefins and a leading supplier of aromatics, alpha olefins, styrenics, specialty chemicals, piping, and polymer resins. Chevron Phillips Chemical employs over 4,700 professionals at manufacturing sites and research/technology centers around the world. Chevron Phillips Chemical has the people, assets, and technology to pursue chemical opportunities on a global scale. We have an immediate opening for a Process Safety Technology Manager. This position, located at the Company Headquarters in The Woodlands, TX, will report to the Vice President, EHS&S. The successful candidate's responsibilities entail providing process safety and risk management planning, expertise, support, consultation and regulatory interpretation assistance to the Headquarters site and manufacturing facilities worldwide. Extensive travel to plants (domestic and international) is expected to be greater than 50% of time. Principal Duties and Responsibilities: Global Subject Matter Expert on PSM Elements and Risk. Expert and owner of HAZOP-LOPA process (including the facilitator certification process). Expert and owner of the building siting processes (including working with consultant to develop and implement new methodologies) Handles interpretation for PSM and Engineering Related (PSI, MI) compliance questions. Develops Corporate Procedures for achieving and sustaining compliance. Develops Tools for robust/ongoing compliance. Develops Content for Process Safety and Culture-based Training. Monitors Changes in Regulations. Tracks Enforcement Trends. Works with PSM Business Implementation Leads to roll out Program improvements, changes, to drive improved performance and compliance. Monitors implementation progress of PSM initiatives. Represents CPChem on industry PSM committees (ACC, AFPM, API, CCPS). Analyzes PSM Audit Findings for trends and program needs. Analyzes PSM Incidents to come up with PSM Program/execution improvement needs. Work closely with Safety Team on PSM Elements of Contractor Safety, Life Critical Procedures, and Incident Investigation to ensure approach delivers compliance and performance. Work closely with Engineering on PSM Elements of Mechanical Integrity, Process Safety Information to ensure approach and deliverables achieve compliance and performance.

Details: Job Title: Process Safety Technology Manager Location:The Woodlands, TX Chevron Phillips Chemical Company LP is a wholly-owned subsidiary of Chevron Phillips Chemical Company LLC, one of the world's top producers of olefins and polyolefins and a leading supplier of aromatics, alpha olefins, styrenics, specialty chemicals, piping, and polymer resins. Chevron Phillips Chemical employs over 4,700 professionals at manufacturing sites and research/technology centers around the world. Chevron Phillips Chemical has the people, assets, and technology to pursue chemical opportunities on a global scale. We have an immediate opening for a Process Safety Technology Manager. This position, located at the Company Headquarters in The Woodlands, TX, will report to the Vice President, EHS&S. The successful candidate's responsibilities entail providing process safety and risk management planning, expertise, support, consultation and regulatory interpretation assistance to the Headquarters site and manufacturing facilities worldwide. Extensive travel to plants (domestic and international) is expected to be greater than 50% of time. Principal Duties and Responsibilities: Global Subject Matter Expert on PSM Elements and Risk. Expert and owner of HAZOP-LOPA process (including the facilitator certification process). Expert and owner of the building siting processes (including working with consultant to develop and implement new methodologies) Handles interpretation for PSM and Engineering Related (PSI, MI) compliance questions. Develops Corporate Procedures for achieving and sustaining compliance. Develops Tools for robust/ongoing compliance. Develops Content for Process Safety and Culture-based Training. Monitors Changes in Regulations. Tracks Enforcement Trends. Works with PSM Business Implementation Leads to roll out Program improvements, changes, to drive improved performance and compliance. Monitors implementation progress of PSM initiatives. Represents CPChem on industry PSM committees (ACC, AFPM, API, CCPS). Analyzes PSM Audit Findings for trends and program needs. Analyzes PSM Incidents to come up with PSM Program/execution improvement needs. Work closely with Safety Team on PSM Elements of Contractor Safety, Life Critical Procedures, and Incident Investigation to ensure approach delivers compliance and performance. Work closely with Engineering on PSM Elements of Mechanical Integrity, Process Safety Information to ensure approach and deliverables achieve compliance and performance.

Details: Title: Sales Engineer Location: Katy, Texas in the greater Houston, Texas area Fives North American, a leading supplier of combustion systems and furnace retrofits and is committed to providing our customers with innovative solutions for all their industrial Combustion and Guiding process needs. Fives North American currently has an opportunities for a Sales Engineer to be located at our facility in Katy, Texas in the greater Houston, Texas area ! The Sales Engineer is responsible for extensive customer contact and application selling. Job Responsibilities: The Sales Engineer will have overall responsibility for account management, solution specification, and sales of combustion systems and furnace upgrades across a wide variety of industrial markets and customers in their territory. Territory expansion is expected with professional development

Details: Aspen Dental is on a mission to give America a healthy mouth. By joining Aspen Dental you are not only making a statement that you are committed to providing quality care but you are also becoming a part of a collaborative network of dental professionals. For an estimated 47 million Americans, lack of access to affordable dental care is a real problem and by aligning with Aspen Dental you can be part of the solution. As a dentist, you'll have clinical autonomy and be able to focus your entire day on providing quality patient care. You will have the support of highly skilled, trained office staff and the operational aspects of the practice will be taken care of by our business teams. Enjoy access to free continuing education and training and the opportunity to own your own practice through the Practice Ownership Program. As a dentist with Aspen, you can expect to see a steady flow of new patients every day that are ready to get their smile back. Your daily procedures will include restoration (fillings), crown and bridge and core build-ups (veneers, onlays, inlays), extractions, removable prosthodontics, and providing comprehensive treatment plans. And at the end of the day we know that you'll find your career is truly rewarding. mmw #CB -TMJ- -SH- GD! IND123 Responsibilities: Educate patients on Oral Health. Complete comprehensive full mouth exams and diagnose dental conditions. Assess treatment planning options and discuss with patient. Carry out agreed clinical treatments. Maintain patients' medical records. Assist in the recruitment, training, and management of staff. Keep abreast of new developments in dentistry through structured continuing professional developments.

Details: Daily Herald Media in Wausau, WI is seek­ing a candidate for a full time Packaging Operator/Shift Supervisor posi­tion. The main responsibili­ties will include leading a crew in the set up and operation of our inserting equipment. Candidates must be quality conscious and able to operate a forklift. Successful applicants must be a team player with effective verbal communication skills and be able to work under daily deadlines. The ability to stand for ex­tended periods of time and lift up to 50 lbs. is required. The hours in­clude night shifts and a rotating weekend schedule. Candidates must have a HS Diploma or equivalent. We offer a complete benefits package in­cluding medical, den­tal, vision and life in­surance, flexible spending accounts, va­cation, and 401(k). For immediate consideration, stop in and complete an application or apply online at: Gannett Publishing Services Re: Operator/Shift Supervisor 800 Scott Street Wausau, WI 54402 www.wausaudailyherald.com/ic/careers / We are an Equal Opportunity Employer committed to a diverse workforce. We will consider all qualified candidates regardless of race, color, national origin, sex, age, marital status, personal appearance, sexual orientation, family responsibilities, disability, education, political affiliation or veteran status.

Details: IBM is looking to add multiple Salesforce.com Architects to their consulting group. This is a 100% travel, client-facing position. As part of our continuous transformation, IBM Global Business Services (GBS) has established a Global Cloud Services Practice to meet the consulting demands of today’s rapidly changing market. We are looking for technical leaders in the Salesforce.com space. In this role, you will use your knowledge and experience related to creating global Salesforce.com solutions, enterprise technical design, best practices and implementation of the Salesforce.com suite of products to enterprise clients. The candidate is expected to have core consulting skills combined with leading Salesforce.com technical competency and enterprise implementation experience with all core Salesforce.com tools, offerings and products. IBM Global Business Services - Help Make the World Work Smarter. The world is getting smarter, triggering unprecedented change. IBM's unparalleled ability to bring together deep business insight, advanced research, analytics, and technology enables IBM Global Business Services to help position its clients for the future. Whether through proven roadmaps and frameworks developed across 17 industries or the unique combination of skills and experiences of our teams in 170 countries, IBM's unmatched capabilities deliver real business value to our clients. As an industry leader, our 100 years of experience and know-how has taught us we must continually transform and grow our company and our people. When you join the world's leading and largest consulting organization, you'll experience this commitment first hand through resources that only a global leader like IBM can provide: access to a vast and diverse network of talented professionals; enjoy unparalleled career opportunities; be provided with ongoing training and education that you'll need to succeed; and work on some of the most interesting projects on the planet, helping everyone from organizations to local governments, work smarter.

Details: IBM Global Services is looking to add full-time Oracle Financials Senior Consultants to join our team across the country. The Oracle Financials Senior Consultant is responsible for consulting on Oracle engagements, including implementation, upgrade, and/or extension of existing applications. The consultant is responsible for hands-on configuration of Oracle Financial modules as well as for assisting clients in the selection, implementation and support. The consultant will be involved in leading clients through design workshops and validation, configuration, testing, deployment cycles. He/she will provide functional knowledge & manage client relationships within context of individual role. Candidates should have at least 2 R12 full life cycles with hands-on configuration experience in multiple modules. Preferred candidates will have Oracle R12 Certification.

Details: JOB OVERVIEW: The Store Manager is responsible for managingthe relationship between Hallman Lindsay Paints and its customers. The Store Manager must have a Customer-drivenfocus in their individual efforts to meet and exceed the highest levels ofservice expected by the customer. She/Hemust work toward attaining goals set for the store in a profitable manner. PRIMARY RESPONSIBILITIES: Manage all hallman/lindsay internal and external working relationships in a manner that reflects our company values. Ensure that each Customer receives outstanding Customer Service by providing a Customer-friendly environment which includes greeting and acknowledging every Customer, maintaining outstanding standards, solid product knowledge and all other components of our Customer Support Promises. Identify potential customers for Hallman Lindsay Paints products and working in conjunction with the Sales Representatives in the development of new sales. Direct, motivate, and train store staff including the writing and presenting of job performance reviews. The Store Manager will monitor the performance of store sales staff to ensure that the highest level of customer service is delivered to every customer on every interaction. Develop and maintain a team-oriented, positive attitude throughout the store. Must ensure that the store is always clean, orderly, and professional in appearance. Maintain a flow of information between the customer and the company support staff and Sales Representatives as well as our Credit Department. Accountable to protect the assets of the company including the store itself, the equipment in the store, and the inventory carried in the branch. Be proactive and timely in customer complaint resolution. Be able to lift up 80 lbs.

Details: Federal Mogul is seeking a talented Supply Chain Business Analyst to join their team in Southfield, MI . This position will be focused on their automotive aftermarket segment! Relocation assistance may be provided. Organizational Profile Federal Mogul is split into two discrete operating segments. The two-segment structure enables dedicated and focused customer service to original equipment and aftermarket customer segments. Resources, management and support structures are aligned to support the needs of the business segments. Product Groups: NA Aftermarket inventory consists of three product lines groupings: Braking, Chassis & Service, and Sealing & Engine. In addition to the three product line groupings, there are central functions that support common process regionally and globally. These include sales, finance, human resources, and supply chain. Orgainization Profile: This position will reside in the NA Supply Chain central function of the Vehicle Component Solutions segment and is responsible for gathering and interpreting a collection of company data to generate reports, and monitor performance to improve efficiencies and drive improvement efforts. Reporting Relationships: This position will directly report to the Manager, Product Lifecycle. Performance Objectives: The Supply Chain Business Analyst will, within the first six months: Standardize reports and analyses which support the Supply Chain team. Define and track KPI’s. Establish relationships with the supply chain, purchasing, product marketing, and financial teams. Duties and Responsibilities: Daily, weekly, monthly and ad hoc reporting & analysis. Define and measure KPI reporting metrics on current and new initiatives and identify performance gaps based on these metrics. Shipping & returns analysis and planning. Industry research and trend analysis. Assist with data mining, testing and measurement of supply chain analytics as needed. Facilitate unique data analyses to support key projects Identify trends in market conditions or changes in the industry that may affect the supply chain, particularly around new tools and techniques. Ensure that documentation and SOPs are created, maintained and shared. Travel: Some travel required.

Details: Wanhua Chemical is the fastest growing isocyanate company in the world in recent years. We have the leading MDI sites and supply high quality product and industrial solutions in the application of construction, transportation, appliance, clothes and shoes, leisure life, sports and eco-friendly coatings, etc. Our technology and products are improving every day and we are serving customers and partners from all over the world. Currently we are looking for a PhD with a Chemical/Polymer background and multi-national corporate experience for our Director of Product Development position to be located in Yantai, China. All travel, relocation and housing accommodations will be provided by Wanhua Reporting to the Vice President of Academia Sinica your Responsibilities will be: According to the overall strategy of academia sinica, through the core industrial chain downstream application materials and systemic technology development and market development of our company, cultivate the industrial capacity and team of segments. Formulate the planning of product development center and lead product development projects in all directions. Cultivate candidates for key positions to ensure the overall tasks of product development center can be finished on time. Finally, hatch niche business unit with full of technology and market function.

Details: POSITION PURPOSE: The Overture Group has been retained by an industry leading manufacturing company in Wausau, Wisconsin to identify a Director of Manufacturing Accounting. This position is responsible for managing effective manufacturing accounting functions in order to provide timely and accurate information for financial statement reporting and disclosure and to assist management in sound decision-making. Major areas of oversight include: inventory and cost accounting, production reporting, revenue recognition, financial reporting and forecasting. ORGANIZATIONAL RELATIONSHIPS: The position reports directly to the Chief Financial Officer. The position directly supervises two (2) site Accounting Managers and one (1) Cost Accountant. Incumbent will work with senior management as well as members of the entire organization – to include all facets of business operations, procurement and sales/marketing. MAJOR RESPONSIBILITIES: Compile and analyze costs; maintain standard cost/work order systems; review work order/manufacturing variances with management Maintain production reporting process/system Monitor and analyze inventory balances through reconciliations of raw materials, WIP and finished goods on a monthly basis Maintain and review adequacy of inventory reserves, including LIFO, aged & obsolete, etc., on a monthly basis Provide accurate and timely financial records, on a monthly, quarterly and annual basis, in accordance with US GAAP and corporate policy as a steward of the balance sheet Maintain effectively and report on internal controls over financial reporting and disclosure and controls to safeguard business assets Manage day-to-day workflow, administrative, and prioritization along with providing support and development, including constructive feedback as needed, of direct and indirect reports Other duties as assigned

Details: Recent CDL Graduates Wanted! With Swift, you can grow to be an award-winning CDL Class A truck driver. It's doable! We help you achieve Diamond Driver status with the best truck driver support there is. As a Diamond Driver, you earn additional pay on top of all the competitive incentives we offer. The very best, choose Swift. Great Miles = Great Pay Late-Model EquipmentAvailable Regional Opportunities Great Career Path Paid Vacation Excellent Benefits Talk to a recruiter now If home is East of the Mississippi call: 866-752-5670 If home is West of the Mississippi call: 866-753-1954

Details: This is a full-time position with GAIKAI (Sony Playstation) in the Orange County, CA area H1B trasnfer and some relocation assistance may be available for the right candidate Systems/Release Engineer (Linux) This position is responsible for all aspects of Linux systems and infrastructure including day to day support, troubleshooting, monitoring and performance, backup and recovery set up and management, installation and configuration of hardware, software, and security controls, and capacity planning. We expect our SREs to have opinions on the state of our network, what we are doing right, and what we can do better. They are empowered to say when new features are ready for production, and work with other teams to make sure our requirements are met as early in the life cycle as possible. Requirements Minimum of 5+ years in either Software Development or Systems Administration (or both!): We expect you to be knowledgeable in one or two core fields and open to coming up to speed quickly in everything else. Strong interpersonal and communication skills: You will interact with other teams on a daily basis. A strong sense of responsibility: SREs are largely self-directed, and are key decision makers so they must take pride in the part(s) of production they own. Available for on-call. There will be times when your expertise is needed outside of core hours

Details: SENIOR PROJECT MANAGER Under the direction of the Vice President of Engineering, the role of the Senior Project Manager is to plan, execute, and close projects according to agreed upon customer requirements and within budget. This includes acquiring resources and coordinating the efforts of the customer, team members and third-party contractors or consultants in order to deliver projects according to plan. The Project Manager will also document the project’s objectives and oversee cost and quality throughout its life cycle. • ESSENTIAL FUNCTIONS: • Once assigned a project, the Senior Project Manager will direct and manage project activity throughout the project life cycle; from initiation through closing. • Document project scope, goals and deliverables that support business goals in collaboration with our customer and stakeholders. • Develop full-scale project plans and associated communication documents as required which includes: ▪ Project Objective ▪ Scope of Work ▪ Manufacturing Design Criteria ▪ Project Cost: Estimate, Summary and Detail ▪ Forecast ▪ Timetable and Schedule ▪ Organizational Chart and Accountabilities ▪ Project Plan Drawings ▪ Project Procedures ▪ Risks & Assumptions ▪ Tracking Issues and Lessons Learned • Effectively communicate project requirements to team members and stakeholders in a timely and clear fashion. • Liaise with project stakeholders on an ongoing basis. • Plan the resources and participants needed to achieve project goals. • Track estimated versus actual costs against work performed, monitor scope and requirements and recommend and track change requests balancing customer service with budget responsibilities • Track planned work versus actual work and review impact if any to overall project timeline by analyzing impact to critical path. Report to stakeholders as required both the schedule variance percent as well as the impact if any to the critical path • Determine and assess need for additional staff and/or consultants and make the appropriate recruitments if necessary during project cycle. Where required coordinate with other department managers for the acquisition of required personnel from within the company. • Identify and manage project dependencies and critical path. • Plan and schedule project timelines and milestones using appropriate tools. • Track project milestones and deliverables • In conjunction with the project team, customer and other stakeholders, document and manage project issues utilizing a Project Issue Log. • In conjunction with the project team, customer and other stakeholders, document, manage [avoid, mitigate, accept, or share] project risks utilizing a Project Risk Log. • Set and continually manage project expectations with team members and other stakeholders. • Delegate tasks and responsibilities to appropriate personnel • Identify and resolve issues and conflicts within the project team and between the project team and other stakeholders. • Develop and deliver progress reports, proposals, requirements documentation, and presentations as needed. • Proactively manage changes in project scope, identify potential risks, and devise contingency plans. • Define and track project success metrics and communicate success metrics to involved parties throughout project life cycle. • Coach, mentor, motivate and facilitate project team members and contractors, and influence them to take positive action and accountability for their assigned work. • Build, develop, and grow business relationships vital to the success of the project. • Conduct project closeouts and create a recommendations report in order to successful and unsuccessful project elements. (Lessons learned) • Develop best practices and tools for project execution and management.

Details: Grainger is a global leading broad line supplier of facilities maintenance products serving businesses and institutions. Our 18,000 employees are driven to serve customers and the community in exceptional ways focusing on delivering the highest level of service. The Grainger team works closely with customers to better understand their challenges and provide cost-saving solutions. Grainger's employees serve customers more than 115,000 times every day through multiple channels. As part of a high-performing team, you'll be able to develop your talents, and make a difference. Grainger is a Fortune 500 company and a perennial member of Fortune magazine's Most Admired Companies list. Part-Time Customer Service Associate - Wausau, WI Works through multiple service channels to consistently provide a high level of customer service, as defined in the Grainger Service Promise. Navigates customers to solutions that help them get the job done. Drives sales growth by engaging in actions that identify leads for further selling opportunities with every customer. Principal Duties & Responsibilities: Executes the Grainger Service Promise and demonstrates, by action, the company Values. Assists customers in the selection of product by effectively communicating product and service offerings over the phone or in person. Uses the SAP system to provide information on pricing, availability and alternate product selection to complete customer transactions. Asks for the sale and goes after additional sales. Utilizes effective probing and listening skills to generate lead opportunities. Recognizes and responds to cross-sell opportunities and is able to successfully convert inquiries into orders. Resolves customer problems promptly and accurately in a manner that will retain and promote customer loyalty. Uses the CIC to efficiently record and process orders, faxes, pending returns, returns, debits, credits, sourcing orders, inquiries, feedback and quotes. Captures lost sales to improve local inventory. Accurately picks will call and counter orders. Ensures will call orders are ready when the customer arrives. Records daily will call ready rate. Audits and purges pick tickets daily to meet BBX standards. Guides customers to other internal resources such as Technical Support, Credit, Grainger Parts and Sourcing or Sales as necessary. Meets established volumes for number of calls taken or customer interactions handled and can adhere to a strict schedule. Takes personal ownership for meeting established individual and team metrics. Consistently executes on all BBX requirements. Meets or exceeds monitoring standards on phones and at counter. Assists customers with loading product into customer vehicle. Works effectively with others in a team environment to accomplish organizational goals and to identify and resolve problems. Participates in all required training to ensure proper compliance of HAZMAT and refrigerant when processing transactions. Completes product training courses. Opens and directs mail to proper area. Performs filing functions for pick tickets, reports, and other documents. Performs necessary housekeeping duties to maintain a clean, safe and organized working environment. Other duties as assigned.

Details: Installation and fabrication of truck bodies and equipment on new and previously owned work trucks. Necessary Skills: Ability to problem solve Solid mechanical knowledge Strong math skills Knowledge of truck equipment electrical systems Safety conscious Be highly organized and motivated Ability to work well with a diverse group of individuals. The position offers a solid pay program with room to grow based on experience and performance. Comprehensive benefits package with health, dental, life insurance, 401k with company match and earn a day program.