Wausau Job Listings

Details: Manufacturing Manager in South Bend, IN Federal-Mogul Holdings Corporation is an innovative and diversified $6.8 billion global supplier of quality products, trusted brands and creative solutions to manufacturers of automotive, light commercial, heavy-duty and off-highway vehicles, as well as in power generation, aerospace, marine, rail and industrial. We are seeking a Manufacturing Manager for our South Bend, IN facility. ESSENTIAL DUTIES AND RESPONSIBILITIES: Directs and supervises professional and production staff providing technical assistance and guidance in their respective areas of responsibility, i.e., tooling design and repair, etc. Responds to customer inquiries by contributing to quotations for machining tooling orders. Serves as a liaison with other Federal-Mogul companies regarding techniques and technology. Prepares budget for capital planning for equipment purchases in machining. GENERAL DUTIES: Attends management planning and analysis meetings and participates in policy making decisions. Trains and motivates professional staff and plant personnel. Serves as a liaison with customer problem solving, providing price and other information. Assists in the preparation of the annual budget. Ensures that machine engineering adheres to quality standards, techniques, and processes. Ensure a safe work place by advising production employees on safety and good housekeeping requirements. Ensures compliance with all EHSMS policies and procedures. Instructs on safe work practices and promotes safety consciousness while practicing safety procedures, enforcing policy regarding safety and making recommendations when needed. Sees that company policies and programs are effectively made known; cooperates and assists in the development of effective communications. Promotes a positive employer-employee relation. Maintains departmental efficiency regarding timeliness and quality of reports and procedural requirements. Maintains inter-departmental relationships of such a caliber as to promote confidence, integrity and cooperation.

Details: Admissions Coordinator Benedictine Living Community of Wausau is looking for a professional admissions coordinator to: Conduct pre-admission evaluations of prospective residents Inform other disciplines and coordinate any equipment required related to admission Coordinate with new residents, the family, and the facility to accomplish a smooth transition to the facility. Other duties as assigned. This is great opportunity to bring your nursing skills and talents to a well established Catholic community equipped with a state-of-the-art rehabilitation unit. You will work in a fun, nurturing environment to provide outstanding care to our community. Join our team by clicking APPLY NOW

Details: MWU is currently looking for motivated people to work 2 nd shift at our people centric company located in Phillips, Wisconsin. Welder, 2nd shift . Perform duties required to fabricate and assemble structural metal products, such as piece parts or subassemblies for machinery, and according to job order or blueprints. Assembly, 2nd shift. Perform duties required to fabricate, assemble, lay out, position, align, and fit parts of structural metal products, such as frameworks or shells for machinery according to job order or blueprints. A certificate or diploma in welding Electrician, 2nd shift. Perform duties required to install electrical wiring, electrical components, conduit and fittings following established procedures and working from work orders, wiring diagrams, drawings, and verbal instructions.

Details: Senior Sales Representative / Senior Automotive Sales / Senior Auto Sales Chrysler-Mopar Auto Sales are increasing! We are launching 16 new vehicles in the 2014 model year alone! Job Responsibilities: Our Senior Sales Reprentatives complete extensive training regarding the product line. (Chrysler, Jeep, Dodge & Ram) As a Senior Sales Represtative, you will spend time with customers to determine their needs and discusses vehicle options Senior Sales Representatives test drive vehicles to demonstrate automotive features Senior Sales Representatives will complete quotes, return email/voicemail, other administrative functions to include running credit applications and processing transaction paperwork Support on-line customers through our eSales office Follow up with existing and potential customers to generate leads and close sales Chrysler - Mopar If you are looking to start or advance your career in sales, this is the opportunity you've been looking for. We offer competitive compensation and commission plans paired with 38 consecutive months of increasing sales volume have led to huge earning potential! Chrysler-Mopar group is looking for Sales Representatives to join its sales team! Chrysler sales are up 11% since this time last year and 2014 is turning out to be the highest sales volume year since 2007! With 16 new vehicles launched in the 2014 model year alone, now is the time to join our winning sales team. What you can expect: Industry competitive compensation, commissions, bonuses & benefits Sales training and support that will provide you with the skills you need to be a top earner! A revamped and exciting product line that makes it easy to sell! Professional work environment.

Details: You're serious about your career, and rest assured you've come to the right place. At our dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Sales Manager Purpose: The Sales Manager will be responsible for leading a team of sales people and helping them to sell cars and take great care of guests every day! We put guest enthusiasm above all else, and while you will be responsible for achieving monthly sales goals and maintaining proper inventory, ensuring all our guests are properly taken care of is the main focus. Responsibilities: Sales Manager Duties and Responsibilities: Review Sales Consultants progress on a daily basis and help with any issues they may have. Help guests select the right vehicle to fit their needs. Evaluate all trade ins and help inventory managers maintain proper levels. Achieve all manufacturer requirements for training and performance. Make sure every guest has the best experience possible. Hire and train all sales consultants.

Details: This position is located in Glendale, CA (Metro Los Angeles area) Do you know the cloud and have you operated under a SaaS business model? Do you love agile development and live for a collaborative team environment? Are you looking for a hot startup? If you answered yes to all of these questions, keep reading. An emerging healthcare IT company focused on developing the leading cloud-based telemedicine solution in the market is on the hunt for an experienced and dynamic Senior Developer with hefty .NET skills. We are looking for a candidate that not only has the technical skills required, but is also a creative thinker, enjoys a collaborative team environment and is interested in being a part of a new and emerging market.

Details: Senior Human Resources Generalist / HR Senior Human Resources Generalist / HR Position Purpose The Senior HR Generalist will assist in the development, analysis, implementation and maintenance of activities of the Human Resources Department as they relate to employee compensation, benefits, performance and recognition, and development programs. Senior Human Resources Generalist / HR Duties and Responsibilities Performs a wide range of analysis, support and ensures alignment between compensation programs, compensation philosophy, and business strategy. Completes assessments of the impact and effectiveness of compensation plans. Participates in market surveys and analyzes results to determine organization’s competitive position. Oversees modifications to compensation plan and annual adjustment process. Align compensation plan changes with key workforce priorities. Develops and maintains master tables for payroll, human resources and budget systems. Write reports from system as needed. Assist with employee training for systems use. Direct proactive management of employee benefits, including special projects as assigned. Develop and assess information from numerous sources to regularly evaluate program effectiveness and recommend future direction and development of the program. Aids in the development and implementation of benefit policies and procedures. Administers leave of absence program including FMLA. Administers workers compensation program. Review all accident reports, coordinates activities such as investigations, consults with medical agencies, and insurance payments with insurance company staff. Manages employee performance evaluation process. Design, implement and monitor effective recognition system that rewards people for their contributions. Analyzes, researches, develops, designs, administers, coordinates organizes, and implements training programs in support of the City’s employee development strategy. Provides consulting services to departments in all aspects of training and analyzes training requests, makes recommendations to the appropriate person, and coordinates training activities with other departments and outside agencies. Also consults with department teams to facilitate development and problem solving sessions.

Details: Fujifilm Medical Systems is looking for a Systems Upgrade Engineer in Raleigh, NC General Summary: The Upgrade Engineer is responsible for performing upgrades to all eligible sites. In addition, will maintain necessary documents and process information in regards to upgrades. Primary Duties and Responsibilities: · Perform remote upgrades to customer’s systems. · Perform remote installations of add-on components and software when needed. · Provide Upgrade Training to other team members performing upgrades. · Develop and maintain upgrade documentation for overall process and versions. · Continue improving upgrade processes with other departments. · Test new versions and functionalities of the company’s products with upgrade process. · Customer relations · Provide technical support to customer base via telephone and on-site visits when necessary. · Applications-level training involving the communication of technical and clinical information to ensure that the customer may use the software with efficiency and skill in appropriate applications. · Update the customer database with all activity on a timely basis and in conformance with company quality procedures · Compliance with respect to all applicable requirements of the company’s quality management system · Manage 3rd party upgrades and provide upgrade support for upgrades team · All other functions and or responsibilities that may be assigned by management

Details: Summary: The primary function of this position is the manufacture of machined product utilizing machines and equipment in the cell. These machines include CNC Lathes, CNC Mills, Gear Shapers and other equipment related to the manufacturing process. Major responsibilities of this position include setup of equipment, operation of equipment and operating multiple machines in cycle. The products are usually standardized as to design and function, and methods applied are generally prescribed or standardized. This includes the coordination of resources required to complete the tasks identified. Other specific items may include, but not be limited to, requesting raw materials through Kanban cards, assisting with operation of equipment in other cells as needed and to positively influence the Lean efforts throughout the organization. Essential Functions: Ability to efficiently setup and operate all equipment in the cell. Operates or performs set-ups for other processes in the cell during controlled machine cycles. Ability to interpret process sheets, prints and sketches of a part to determine manufacturing processes, dimensional specifications, set-up, and operating requirements. Use precision measuring instruments, gauging devices and perform various quality inspection type procedures to include dimensional verification. Recognizes defective parts and takes necessary steps in order to correct the print, process or program. Inspects workmanship of current and succeeding processes for any deviations from the print, process, or program and notifies proper personnel to assist in correcting the problem. Responsible for reporting all injuries, regardless of significance. Observes and responsible for complying with all company safety procedures and training programs. Order management duties to include but not limited to pulling Kanban cards for casting replacement and or other raw material requirements. Maintain a clean & organized work environment. Responsible for movement of product to the next specified process on the routing sheet.

Details: This is a full time role with SAVERS located in Bellevue, WA (some relocation assistance is available for the right candidate) Summary: Supports Savers vision by ensuring security, high reliability/availability, performance, and usability as well as planning future directions and growth of the company’s network and security systems. Performs as the technology knowledge leader within the network team to confirm that standards and policies are implemented within the team functions. Essential Job Functions: Architect, monitor, and maintain WAN/LAN infrastructure supporting business-critical systems with an emphasis on Security and High Availability (HA). Monitor network performance and reliability and identify potential problems. Make recommendations for upgrades and updates and necessary. Design and document network for new projects and initiatives such as Business Continuity (BC), Disaster Recovery (DR), data center and WAN growth, Cloud and SaaS, and acquisition integration. Stays current on PCI-DSS requirements and participates in yearly ROC audits. Ensures company systems are PCI compliant. Maintain processes, procedures, and policies in accordance with the PCI-DSS. • Function as a consultant and be comfortable interacting and coordinating with various internal and external resources. Project liaison regarding the enterprise network infrastructure for I.T. internal, Savers inter-departmental, joint partner, and consulting services projects. Manage network projects and lead team to ensure they are successfully completed on time and within scope. Provides tier 3 support for network and security related issues Regular review of network team policies and procedures. Adjust policies and procedures as needed. Provide guidance to the network team regarding adherence to policies and procedures. Regular review and research of Cloud, Hosting, and SaaS solutions as viable and cost effective solutions to offset internal resource consumption. Stays current on latest networking technology and adheres to design best practices. Maintains detailed network diagrams and network documentation Researches new technologies, products, tools, and protocols. Manage public DNS records and certificates. Maintains detailed documentation of all job functions for use as reference material.

Details: Alro Steel is looking for a iSeries AS400 Programmer Analyst at our Jackson, MI corporate headquarters. (Some relocation assistance is available for the right candidate) This is an excellent career opportunity for an iSeries AS400 Programmer Analyst with an enthusiastic attitude, a strong work ethic, and an intimate knowledge of information technology and main frame computer programming. The successful candidate will be responsible for: designing, developing and deploying complex interactive and batch programs using CL, RPG and Query programming language; carrying out fact-finding and program analysis of problems, and determining the most appropriate procedures to resolve; providing technical advice and support to users, including creating ad-hoc reports, data analysis and correction, training and problem solving.

Details: A nonprofit program founded in 1979, Aspirus Comfort Care and Hospice Services has a long history of providing excellent end-of-life care in north central Wisconsin. One of the first hospice programs in the United States, we partner with physicians, churches and local community groups to provide compassionate care for people in their homes, in the hospital and in other living facilities. Aspirus Comfort Care and Hospice Services offers hospice, palliative and grief care. When active treatment is no longer the focus of care for an illness, hospice care concentrates on relieving symptoms and supporting patients and their families. Hospice patients generally have a life expectancy measured in months rather than years. Although hospice cannot add days to a person's life, it most certainly can add life to their days. The Social Worker is responsible for providing high quality patient care, planning & facilitation of services. The Social Worker functions as a part of the multidisciplinary team and facilitates services for patents & families, as needed. Assists patients and families in coping with problems resulting from severe or long-term illness, and with difficulties in recovery and rehabilitation. Works with patients and families to obtain psychosocial history, assists patients in resolving environmental difficulties interfering with attainment of maximum benefits for medical care, and conducts routine discharge planning. Directs patients to designated community agencies or resources as appropriate.

Details: From our beginnings in 1927, Carolina Biological Supply Company has grown to become a leading supplier of science teaching materials. Today, from our headquarters in Burlington, North Carolina, we serve customers worldwide, including teachers, professors, home-school educators, and professionals in health and science-related fields. We are currently seeking a Science Distance Learning Specialist for our location in Burlington, NC (relocation assistance may be provided). Distance Learning Specialist Carolina Biological Supply Company is looking to fill an immediate opening for a new, full-time position as a Science Distance Learning Specialist. We are a leading science education product company located in Burlington, North Carolina. Our Distance Learning Department is seeking motivated and innovative candidates to work with college/university faculty guiding them through selection and development of science laboratory distance learning products. The position would also be responsible for various aspects of manufacturing, marketing and technical support leading to profitable sales growth for our college-level distance learning products. Candidates need a variety of skills and experiences to be competitive, among the top qualifications are: a minimum of 3 years of college science teaching experience, preferably distance education/online teaching experience. Additionally, product development, product management, or instructional design experience is desirable. OBJECTIVE / PURPOSE Carolina Biological Supply Company located in Burlington, North Carolina is looking for a Science Distance Learning Specialist ! This position will be responsible for developing, coordinating and carrying out plans for profitable sales growth, product development, product selection, and product marketing for all college level science distance learning courses and products. MAJOR RESPONSIBILITIES AND FUNCTIONS Identifies and implements appropriate product and sales initiatives to achieve product line(s) revenue and growth objectives. Aggressively pursues and supports opportunities to grow sales to new and existing customers. Coordinates with Marketing to develop appropriate and impactful messages for product promotion via internet/web advertising, catalog, quotations and inside sales initiatives, email blasts, tradeshows & workshops, videos, flyers, and co-op advertising with vendors. Works to create differentiation by communicating appropriate features and functionality. Maintains relationships with educators, universities, and associations to identify new product opportunities, to understand information on national standards, and trends in science and/or education. Has/develops a deep understanding of college level distance learning market segments. Regularly interacts with distance learning sales team and customers to develop a deep understanding of the market and customer's needs. Coordinates with manufacturing and fulfillment teams to ensure kit development, manufacture, and fulfillment is efficient, profitable, and meets customer’s needs. Provide technical support for internal and external customers. Maintain technical web content and serve as customer advocate whenever necessary. Provide necessary tools, content, and training across departmental teams to ensure that customer touch points are consistent and market leading. Prepares for and/or attends appropriate tradeshows by working with Trade Show team on booth layout, product selection, demos, workshops, giveaways, and other tradeshow logistics. Perform other administrative duties as required.

Details: Quality Control Technician Quality Control Technician Job Description County Materials Corporation has a full time position open for a Quality Control Technician in our Marathon, WI location. Quality Control Technician Job Responsibilities Performs quality control inspections on materials, parts and products at different stages of production during the manufacturing of company products. Records observations and may make recommendations for improving processes. A certain degree of creativity and latitude is required. Requires employees to regularly sit, stand, climb and use hands. Must be able to lift up to 80lbs as needed. May be exposed to wet, cold, humid and/or hot conditions inside and outside of construction areas. Quality Control Technician Benefits We offer competitive wages and a comprehensive benefit package that includes; Medical, Critical Illness Coverage (employer paid), Life Basic & Supplemental, Vision & Dental (employer paid), paid Vacations & Holidays, STD, LTD, EAP (Employee Assistance Program - employer paid), Wellness Program (employer paid) and a 401K retirement plan (with a company match). Additionally, we provide Years of Service Awards, Attendance Hours, Employee Discount Program, Employee Uniform Program, and Scholarships for eligible children of employees. Our workplace is a drug free/smoke free environment. Central Processing Corporation is an Affirmative Action/Equal Opportunity Employer. Veterans and persons with disabilities are strongly encouraged to apply. We participate in E-Verify through the Social Security Administration/Department of Homeland Security to confirm the identity and employment eligibility of all persons hired.

Details: Position Description: Working in Operations at UnitedHealth Group is one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work. If it sounds too good to be true, consider this: Through our family of businesses and a lot of inspired individuals, we're building a high-performance structure that works better for more people in more ways. As a member of the COBRA Transition Team, a COBRA Transition Representative serves as a transition coordinator for new customers taking our COBRA services. They are also responsible for processing work orders and completing requests for review. Primary Responsibilities: Attends the Account Transition Meetings, asks COBRA intent questions, interfaces with customers and other departments to obtain all necessary information Sets up the employer screen, property options screens, sponsors and benefit plans, and loads rates on initial groups or renewals. Sets up customer in CCID. Goal is to make sure that the transition is smooth and all tasks on the checklist are completed May attend meetings with potential clients May attend, communicate, and adjust procedures related to WIP meetings Processes work order changes including, but not limited to, benefit plan adds, location adds, SAE and customer contact changes, HCR changes, and customer name and address changes Will backup their team members on their assigned book of business,including emails May handle COBRA unavailability letters, disability extensions, and hold harmless agreements This team handles first level requests for review for all teams Maintains the install document and department checklists Acts as a resource by assisting departments within the company on thorough understanding of the COBRA processes Identifies customer needs by providing information over the phone, in writing, or in person Maintains customer relationships and provides resolution when necessary Assists COBRA Analyst Team with COBRA projects Maintains working knowledge of the following systems and software: WebCOBRA, Microsoft Access, Microsoft Excel, Microsoft Word All other tasks and projects as assigned Competencies, Knowledge, Skills and Abilities: Ability to read and understand technical data and information Excellent written and oral communication skills as well as presentation skills Proficient in Microsoft Word, and Excel and Access (end user) Ability to set priorities and establish an efficient and well-organized work area Ability to work accurately and effectively to meet necessary deadlines Ability and willingness to work effectively with others Ability to work with minimum supervision Ability and willingness to continually learn and take on additional responsibilities Ability to have a positive, goal orientated attitude

Details: This is a full time role with Hargray Communications located near Hilton Head, SC (Some relocation assistance is available for the right candidate) Summary: Designs, implements and maintains Hargray Communications’ network infrastructure using the latest technologies, develops internal processes for the deployment of these technologies, while providing leadership to our technical staff. Works in a team environment to develop and manage our Video, Data Network and ISP services in concert with other departments focusing on reliability, performance and security. Duties & Responsibilities: · Demonstrates the ability to manage complicated technical projects including time-lines, costs, resources and vendor relationships · Provides advanced technical and operational escalation support to the Operations staff on network elements, internal processes, training requirements, vendor support, and network design and planning · Provides senior-level project management and capital management duties · Manages vendor relations and product evaluations, provides costs analysis and feasibility studies for various projects and proposed network designs · Identifies operational and design issues through data analysis and recommends solutions to make networks more efficient · Monitors network performance and perform capacity planning to ensure optimal performance of network resources · Works with our internal technical, sales and support groups to provide a reliable and secure network infrastructure used to deliver telecommunications services including voice, video and high speed data · Supports carrier network equipment such as routers, switches, DSL and cable modems, Unix systems, firewalls and other data/IP networking-related equipment · Applies strong knowledge of data communications principles, architectures and protocols including TCP/IP, routing, switching, WAN and Ethernet technologies to design and implement efficient network configurations · Researches emerging technologies as a member of a task force or independently and makes appropriate recommendations to improve network performance, security and reliability · Performs other related duties as assigned to ensure effective operation of department

Details: Advanced Pain Management is looking for an experienced Clinical Compliance Auditor. The Clinical Compliance Auditor will ensure a trained, competent clinical staff to provide safe, effective patient care in compliance with regulatory requirements, professional standards, and internal policy. The Clinical Compliance Auditor conducts on site and record review audits to determine that all policies, procedures and accreditation standards are being fulfilled on an ongoing basis. Provides leadership and facilitation for the development and maintenance for nursing practice standards, policy and procedures, and serves as a consultant in the areas of clinical practice, education and research. Works closely with the compliance department and operational team to facilitate positive outcomes. The position is located at our location in Wausau, WI and entails travel up to 50%. Essential Duties include: Researches, designs, develops, implements, conducts, and evaluates clinical performance against corporate policies, procedures and accreditation standards for staff across the Region. Writes audit programs that include measurable objectives, outline of content, and target areas to demonstrate clinical achievement against expected standards. Researches, writes, and assists in the review/revision/approval process of Nursing Policies & Procedures and Telephone Advice Guidelines. Stay attuned to new innovative clinical and practice techniques for future training. This includes ongoing familiarity with national practice standards. Assists with resolution of patient or staffing concerns and grievances. Develops quality control plans to assist in maintaining an orderly and efficient workflow. Develops positive and productive working relationships with providers, management and staff. Establishes and maintains a consultative and collaborative relationship with Regional Directors, Managers, and other leaders to ensure alignment with Regional goals and objectives. Prepares reports of audit results and measures against benchmarked objectives. Conduct mock joint commission and CMS audits at all locations. Prepares sites for Joint Commission surveys and participates on site during surveys Create audit tracking system to systematically capture ongoing audit results and progress over time. Coordinate with Quality Assurance Manager and Clinical Educators to establish ongoing training needs and quality initiatives. Able to cross cover these positions as needed. Coordinates with Risk Manager to identify areas of concern for further monitoring. Establish and manage a peer review process for physicians and mid-levels. Identify practice discrepancies between sites, and develop best practice model where appropriate. Assists in preparation and opening of new medical offices or departments to ensure training of staff and compliance with regulatory requirements. Maintains and updates his/her own professional knowledge and skills in the areas of training, adult education, healthcare issues / trends, and clinical practice. Performs other duties as assigned to support the goals, objectives and targets of the Compliance Department.

Details: Associate Dentist - Central, WI Position will be available in the fall of 2014. Recent graduates welcome to join this well established, productive, general dentistry practice. CE and Mentorship available. Large patient base to keep you busy. We are searching for a motivated dentist committed to delivering high quality dentistry and interested in a long term growth opportunity. Beautiful private practice set in the relaxed atmosphere of Central WI approximately 30 minutes from Stevens Point, WI Contact: Rob Knezovich ETS Dental - Regional Recruiter Email: Phone: 540-491-9107 www.etsdental.com ETS Dental is a professional recruiting firm that specializes in placing Dental professionals in practices across the country. All conversations and inquiries are completely confidential. All fees are paid by the client (hiring/selling practice). If you are now or will be seeking an opportunity as a Dentist or Specialist, send your resume/CV TODAY ! For additional opportunities please visit our Job Center at www.etsdental.com dds dmd dental medicine dentistry dentist dent doctor dr

Details: SR R&D Chemist-Formulation Cleaners W.M. Barr & Company has grown by leaps and bounds by responding to the needs of our professionals and homeowners. By combining technology and biology, we'll continue bringing value to everything we touch for years to come. We are currently seeking a SR R&D Chemist-Formulation Cleaner for our Huntersville, NC . Position Summary This position will develop and test new products for Branded Sales. Will sometimes also improve and reformulate current products, as well as comparing to competitive products. Will investigate possible cost savings in processes, raw materials, packaging and formulations. This position will be responsible for the preparation and presentation of product data to management and customers. Position will remotely report to the R&D Senior Director. Due to the remote location, candidate must be a highly motivated self-starter with strong communication skills. Heavy experience with consumer cleaners is preferred. Experience with formulated FIFRA regulated products is a plus. Supervision of technician level staff may be required. Essential Duties and Responsibilities : Designs and develops concepts for new products. Designs experiments and tests to compare formula and products to product criteria and competitive products. Keeps abreast of new raw materials, processes and packaging for changes affecting WM Barr. Monitors competitors’ products. Possible daily supervision of Technician level staff. Stays abreast of Federal and State regulations such as VOC, Green Product, FIFRA, etc. Collaborates with Sales and Marketing to develop criteria (effectiveness, cost, aesthetics, and regulations) for desired new products. Designs and develops formula meeting these criteria. Works with Operations to develop production procedures and processes; input of formula information and instructions into data base. Provides input and initial testing of packaging appropriate for new formulations; assists in label and literature development. Prepares and makes presentations of product data for customers and others. Ensure proper handling of hazardous waste (i.e. collection in satellite accumulation containers). Maintains a clean and safe workplace. Works with Quality Control to eliminate batching and production problems. Helps to determine ways to improve manufacturing efficiency. Supports customer service in handling customer complaints when needed. Responds to customer application inquiries. Researches technical questions. Determines raw material specifications and analyzes possible use of non-conforming materials. Interfaces with other Researchers, Marketing, and Regulatory Staff constantly. Also works with Sales, Quality Control, Technical Services, Operations, Purchasing and other departments regarding R & D product development and support as needed.

Details: Grainger is a global leading broad line supplier of facilities maintenance products serving businesses and institutions. Our 18,000 employees are driven to serve customers and the community in exceptional ways focusing on delivering the highest level of service. The Grainger team works closely with customers to better understand their challenges and provide cost-saving solutions. Grainger's employees serve customers more than 115,000 times every day through multiple channels. As part of a high-performing team, you'll be able to develop your talents, and make a difference. Grainger is a Fortune 500 company and a perennial member of Fortune magazine's Most Admired Companies list. Market Manager - Wausau, WI The Market Manager is responsible for all customer service related activities that support the execution of sales and service strategies within the Branch and Customer On Site Engagements. Manages and executes branch operational activities with a business Ownership mindset aligns actions, and decisions, to ensure profitable business results. Leads the activities to be the customer’s first choice for the products and services they need to keep their workplaces safe, efficient, and functioning, by managing market efforts for KeepStock (Grainger’s Vendor Managed Inventory Solution) and branch service activities. Builds solid internal and external partnerships that support best practices in the area of talent management, sales growth, cost to serve, and providing unparalleled customer service. Job manages a team, has authority to hire and performance manage the team. Job leads/supervises/manages 11-15 employees Market Leadership/Management • Personally owns the market and actively engages in strategic thinking, big picture vision, promoting empowerment, and being a role model who helps team members link their work requirements to the success of the company. • Provides aggressive leadership and strategic direction for a single or multi-site staff comprised of hourly and exempt team members. • Manage and oversee all KeepStock engagements and on site customer service activity within assigned market, and serve as a central point for internal requests. • Serve as KeepStock market leader by building a strong internal network with key Customer Service, Sales, Supply Chain and Branch business partners to ensure strategic alignment. • Creates a culture of engaged, empowered, enthusiastic and committed team members inspired to deliver crazy good service. • Understand local market conditions and the promoting of relevant service offerings that position Grainger to capture market share. • Creates an environment that encourages open, continuous and proactive communication that promotes a culture that values diverse thoughts and ideas. • Makes sound, fact-based business decisions to support key business imperatives. Talent Management • Ensures key people drivers of Selection, On-boarding, Coaching and Rewards & Recognition are executed and support the Grainger Team Member Promise. • Provides consistent coaching and performance feedback to team members to enhance branch customer service, KeepStock customer service, and sales skills. • Facilitates execution of an Individual Development Plan for each team member to support their growth, development, and career progression within Grainger. • Writes and conducts performance review discussions to ensure expectations/goals are set, monitored, and executed. • Identifies and selects diverse talent with competencies that align with the Grainger Service Promise and Grainger’s Core Competencies. • Utilizes C2W Tools, IDP, and Talent Review, to create an environment where employees feel empowered to achieve goals and have a sense of ownership to drive maximum results. • Possess ability to develop a high performing culture within his/her market. • Able to articulate our company strategy and inspire others to do their best to contribute to our True North. Sales Growth/Financial Performance • Closely aligns all sales growth and KeepStock Solutions strategies, and other business initiatives in close collaboration with all sales partners, and other key business partners engaged in sales growth oriented activities. • Positively impacts ROIC and Sales Growth to increase shareholder and PST value. Possesses a P&L mindset that yields optimal market profitability. • Uses monitoring tools and effective coaching practices to improve employee sales skills. • Supports corporate showroom initiatives by implementing innovative showroom designs, aggressive merchandising, and creating local promotions to maximize sales growth. • Engages and promotes good corporate citizenship by supporting Grainger’s EYC (Engage Your Community) activities. • Utilizes Continuous Improvement methodologies, tools, concepts and resources to eliminate waste, generate on-going process improvements required to build consistency, effectiveness and scale within the branch and KeepStock services operations. • Manages operating expenses to equitably balance service and cost to serve metrics while looking for ways to improve processes and remove non-value added activities. • Implements proper staffing strategies to ensure flexibility with the proper mix of FT and PT team members. • Commits self and team to Operational Excellence. - Complies with all BBX standards. Customer Service • Drive Exceptional, Crazy Good Service and Operational Excellence of the Branch and KeepStock. Ensures that the Knowledge & Skills of all team members are developed to provide exceptional customer service. • Is a customer advocate. Makes joint or individual sales calls to communicate the Grainger Value Proposition and Inventory Story message. • Understands the competitive landscape, its impact on the local market and takes action to gain market share and mitigate loss of current market share. • Creates an environment that promotes cross-functional teamwork with all business functions. • Communicates metrics and objectives and holds him/herself and the team members accountable to results. • Drives improvement in customer satisfaction results through the use of monitoring and other available coaching tools.