La Crosse Job Listings
Payroll Administrator
Details: First Supply® is a leading main channel wholesale distributor providing industrial customers and building contractors with an extensive line of products and services. First Supply features manufacturer product lines in the plumbing, heating, air conditioning, builder, waterworks, pump/well & septic, industrial and municipal markets. Headquartered in Madison, Wisconsin, First Supply has more than 500 employees in 28 operating facilities serving Wisconsin, Minnesota, Iowa, Illinois and Michigan UP. The Payroll Administrator is responsible for timely and accurate processing of bi-weekly payroll, and associated activities, for more than 500 employees in multiple states. This position is based in our Madison, WI headquarters and has a dual reporting relationship to Human Resources as well as Finance.
Store Manager
Details: Job ID: 174310 Position Description: What is a General Manager? A General Manager must be committed to inspiring our team, helping our customers succeed and growing our business with integrity. Professional level sales and management position capable of supporting functions on both sides of the business. The role requires understanding of store systems, automotive systems, parts knowledge and has the ability to identify, trouble shoot and project assist for DIY. Responsible for developing and maintaining commercial customer relationships and program growth. Is accountable for achieving financial metrics and maintaining service and appearance standards. Position is exempt and requires a minimum of 50 hours a week. Primary Responsibilities • Achieve overall store sales goals and service objectives • Manage and grow commercial customer relationships/sales, including building and holding team accountable to executing customer action plans • Selection, hiring, development, performance mgmt., coaching, scheduling and engagement of store team members • Ensure execution of all inventory and operational standards • Coach all team members to deliver on customer expectations (DIY and Commercial) • Manager on duty responsibilities (touch base/coaching, floor/phone mgmt., task assignment and completion, safety, open/close duties) • Ability to lead change management • Embrace diversity and foster a respectful environment for both customers and team members Secondary Responsibilities • Provide DIY service including battery installation, testing, wiper install, etc. • Assist district/region in other functions upon request Success Factors • Friendly communication • Ability to locate and stock parts • Safety knowledge and skills • Ability to become ASE P2 certified or ASE ready equivalent • Ability to execute and train project and product quality recommendations • Advanced parts lookup and sourcing • Ability to source from numerous places including special order, FDO, second source, etc. • Ability to execute and train all store operational processes and procedures, and testing and diagnostic equipment for DIY services • Ability to execute and train inventory systems and store equipment • Ability to execute and train POS and Parts lookup systems • Ability to review and analyze P&L statement • Ability to recruit, select, hire and develop quality team members • Ability to build and grow relationships with commercial customers Essential Job Skills Necessary for Success as a General Manager • Working knowledge of automotive systems preferred • Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and upper management • Use Microsoft software effectively (Word, Excel required – PowerPoint preferred) • Calculate figures and amounts such as discounts, percentages, sales increases, and gross profit percent • Ability to review and analyze business reports, such as profit and loss statement (P&L) • Hold others accountable, inspect work quality and give feedback in a way that is inspiring • Ability to work an assortment of days, evenings, and weekends as needed Prior Experience that Sets a General Manager up for Success 2-3 years of experience managing a team of 10 – 20 Team Members in a fast-paced and highly dynamic retail environment Successful experience managing profitability; proven financial and business acumen Education High school diploma or general education degree (GED), Bachelor’s degree in business or a related area preferred Certificates, Licenses, Registrations Must have a valid driver's license ASE certification preferred, but not required Physical Demands The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee will predominantly be walking or standing. The employee is required to be able to talk and hear, and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee is usually working inside; however, they will occasionally be outside and exposed to various weather conditions while performing such tasks as installing batteries and wiper blades. The employee is also occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration. The noise level in the work environment is usually moderate.
Winter Repair
Details: Tradesmen International is seeking Welders, Steel Fitters, Pipe Fitters, Electricians, and Machinists for winter repair work along the Great Lakes! -$12/hr + $100/day per diem to those who qualify (paid everyday if full shifts worked during week) -Must be willing to work 5-12's or 6-10's -Welders must pass a weld test (flux core 3g) -Job starts beginning of January and runs through March Respond for additional details as well weld test information! Cory Funaro 440-996-0442
Graphic Designer IV
Details: Summary: Create designs, concepts and sample layouts based on design principles and concepts. Needs to have a high level of creativity and able to communicate their ideas to both internal and external clients. The ability to be flexible to client demands, work well under pressure and multi-task are required skills. The technical skills include utilization of various forms of media and visualization of designs. Major Job Duties and Responsibilities: Working in the Design Engineering Department, typical working hours are 7:30 to 4:00. Day to day responsibility would be 3D modeling using Creo 2.0, various engineering related tasks, print and part management, working with Off-Shore resources. Instruct and lead other designers in the planning, analyzing and creation of visual solutions to communication problems. Approve and review overall layout and production design of publications or web interfaces as they relate to graphic design, and suggest improvements as needed. Review prepared sketches or layouts of other designers to present to the client. Review and approve charts and graphs created by other designers from data given.
Director of Pharmacy Operations
Details: Director of Pharmacy Operations Established and national specialty pharmacy for 10+ years seeks an accomplished Director of Pharmacy Operations to lead the strategic development and operational optimization of multiple pharmacy sites. The Director of Pharmacy Operations will perform the following activities but are not limited to the following: - Lead daily operations, activities, calls, issues and routine visits - Applies knowledge of laws and regulations that apply to drug distribution - Evaluates and analyzes pharmacy expense trends and helps develop and implement strategy to reduce pharmacy spend - Helps assess and develop pharmacy work flows to make best use of pharmacy resources and operational efficiencies. - Promotes and verifies appropriate and safe use of pharmacy technology including pharmacy automation and order entry systems - Finalize and maintain as well as review and update fraud, waste and abuse policies and procedures and employee handbook, as well as HIPAA policies and procedures. - Demonstrate knowledge of new business development, especially as it relates to the involvement of current pharmacies and offer expertise on compliance and legal concerns involved with those ventures - Lead the progression of plans for business continuity and provision of pharmacy services during disasters and emergency situations - Makes sure that drug therapies are safe and effective and as economic as possible for the payer and/or patient - Performs other duties as necessary to fulfill organizational mission and goals Role Requirements and Preferences - Bachelor of Science degree in Pharmacy required; Pharm.D and MBA preferred - Active and unrestricted Pharmacist licenses in Louisiana required; licenses in both Louisiana and Texas is ideal - Experience with both specialty and retail pharmacy operations is HIGHLY preferred - 5+ years of pharmacy management experience, especially multi-site management - Post graduate experience in patient care - Experience in benchmark operations as well as engineering and re-engineering processes
Administrative Assistant
Details: We are in search of strong administrative assistants in the Green Bay Area! We have full time & part time openings in the administrative field. Must have previous experience Be able to work in a fast paced office environment Multitask & attention to detail Excellent customer service & communication skills Strong Data Entry Skills
Dispatch Coordinator
Details: Position Title: Dispatch Coordinator Wage: $15-$16 per hour Shift: 1st, flexible QPS Employment Group has a great opportunity available for a Dispatch Coordinator at a manufacturing company in Elkhorn, WI. This is a temp to hire position on 1st shift. Responsibilities include but are not limited to: • Assist with multiple responsibilities/duties. • Dispatch Service Technicians. • Billing service invoices daily. • Purchase order/recording PO's in QuickBooks • Answering the phones and answering service. • Collect all time cards from shop from previous day and verifying time on jobs are correct. • Keep on top of service contracts as to dates when due to expire and renew. • Proposals - process service, residential, industrial proposals. • Perform payroll duties.
Fabricator/Welder
Details: A great Green Bay company needs a skilled welder/fabricator! Apply now! Perform fitting and welding tasks in a safe, accurate, and timely manner. Operate CNC equipment such as water-jet and press brake. Perform any other fabricating processes. Some assembly tasks as assigned. Required Responsibilities: If applicable, perform welding tasks upon completion of the welding test. Operate all basic equipment that is part of the Fabrication department. Perform all basic preventative maintenance on associated equipment. Forklift and /or aisle stacker use to transport/relocate inventory or product. Demonstrated understanding of all established Standard Operating Procedures. Utilize and maintain established inventory replenishment systems such as kan-ban, VMI, or CMI. Communicate and coordinate part shortages with Team Leaders, Production Supervisors, or Purchasing Department. Assist Supervisor and/or Team Leader in maintaining inventory accuracy and maintaining 5-S program. Follow all safety and PPE requirements per established company policies. Maintain a neat and clean work area. Focus on continuous improvements within the company. Advanced Responsibilities: A demonstrated command of all required responsibilities. Perform welding tasks (steel, stainless steel, aluminum) upon completion of welding test. Operate CNC-controlled equipment such as water-jet and press brake. Create and implement improved operational processes to reduce cost, improve quality, and increase through-put using strong problem-solving skills. Train new employees by developing and utilizing sound interpersonal skills. Assist Team Leads or Supervisor in organizing, planning, and communicating production-related tasks among fellow employees. Lead by example.
Inside Sales Executive
Details: An inside sales executive is needed for a Green Bay company. Hours are Mondays through Fridays, 1st shift. This position involves transportation and logistics.Track and trace freight. Work with carrier and customers. Also cold calling prospective customers and rate negotiation.
Relief Driver - Salaried
Details: JOB SUMMARY: You're a proven route salesperson or customer service/delivery person who's extremely independent - as well as ambitious, self-motivated, and success-driven. That's why we invite you to launch an exciting with G&K Services - a true industry leader. ESSENTIAL JOB FUNCTIONS: - Focusing on servicing our existing client base from a G&K company-provided delivery vehicle. - Identifying potential leads for additional business. - Building strong relationships with our existing customers. - Understanding our clients oprations. - Cross-selling additional G&K solutions. EDUCATION REQUIREMENTS: - High School Diploma WORK EXPERIENCE REQUIREMENTS: - Route delivery experience a plus. Warehouse, logistics, or transportation background ideal. SKILLS AND COMPETENCIES: - Exceptional communication and business development skills. Proven ability to exceed client expectations. Basic PC proficiency. SPECIALIZED KNOWLEDGE, LICENSES etc.: - Clean driving record.
Industrial Maintenance Technician
Details: Preventative maintenance of process equipment and building structures. Troubleshooting and repair of process equipment in an effective and safe manner. Source and purchase mechanical replacement parts and equipment as authorized. Other duties as assigned.
Crew Member ( Entry Level Food Service / Customer Service )
Details: Building the perfect burrito – and having fun doing it – is the first step to building your career at Chipotle. Sharpen your customer service and teamwork skills, learn to make great food, and get ready to grow. We are currently hiring for great Restaurant Crew Member jobs! Whether you have experience as a cashier, server, cook, prep cook, dishwasher, housekeeper, bartender, or no experience at all, this could be the perfect opportunity for you to eventually develop an entry level job into a retail management position . Both full time and part time positions are available. We believe in promoting from within and are looking to train and develop our next generation of leaders . If you are ready for one of the best entry level food service jobs out there, if you are dedicated to world-class customer service, and if you meet our qualifications, we want to talk with you! Restaurant Crew Member (Entry Level Retail Food Service / Customer Service / Full-Time Part-Time) Job Responsibilities As a Restaurant Crew Member, your main responsibility will be to prepare and serve Chipotle’s delicious food while providing our customers with the best possible dining experience. As this is an entry level retail role, we will teach you to consistently follow the proper recipes and procedures and adhere to our high standards regarding meal preparation, cleaning and sanitation, teamwork, and customer service. Your specific duties in this entry level retail food service role will include: Preparing meal orders accurately, neatly, and quickly Following recipes accurately and according to approved preparation processes Maintaining appropriate portion control and consistently monitoring food levels on the line Following Chipotle sanitation standards and maintaining proper handling and safety standards while preparing and cooking Learning all of our prep stations, including Tortilla, Salsa, Prep, Grill, Expo, and Take-Out Providing friendly, quality retail customer service to each Chipotle customer; taking feedback and direction from your supervisor to ensure your continued improvement Restaurant Crew Member (Entry Level Retail Food Service / Customer Service / Full-Time Part-Time)
Retail Sales Representative
Details: You know how to communicate with customers to find out what they need—and what solutions can fill those needs. Our dedicated Sales professionals receive award-winning training so they can present our game-changing technologies, products and services to the world. Responsibilities About Verizon Wireless We believe in the power of technology to solve just about anything. And we've put our sharpest minds to the task. Whatever your passion and expertise, when you join VZW, you'll find a sales team determined to change the world and empower our customers to do the same! You'll tackle challenges that will continually spark your intellect, fuel your passion and drive your professional growth. And we'll provide you with robust training opportunities and outstanding benefits. So you're always supported to realize your goals.Join us, and create an inspiring career with the company that meets every day with one question: 'What do we want to build next?'RoleAs a Verizon Wireless Solution Specialist, you'll use your outstanding sales expertise, passion for VZW technology and customer interaction skills to create the ultimate in-store experience. As the driving force in building customer loyalty and growing our existing customer base, you'll deliver superior customer service and proactively contact existing customers to ensure they're getting the most out of our products and services. ResponsibilitiesWith a rich understanding of VZW technology and services, you'll leverage this knowledge and expertise to: Analyze customer needs and present value-added solutions Inspire and excite customers about how our solutions can impact their lives Ensure that our customers leave our stores with the best solutions for their needs Deliver the best product set-up and coaching experience possible Provide our customers with a basic understanding of the functionality of the products and accessories they purchase so that they can immediately enjoy their new solutions Attend both formal and informal training to better understand our retail store operations and keep up with company, market, and industry trends Support daily business operations, including processing customer transactions and auditing cash receipts daily
Business Development Representative
Details: Individuals in the Business Development role are responsible for proactively selling a wide variety of safety supplies and equipment to assigned customers within the manufacturing, construction, utilities and mining industries via the telephone. This position is a 100% inside sales role contacting customers via telephone and e-mail. Our compensation package includes a base salary plus a strong monthly commission plan. Advancement opportunities exist once an individual is successful in this role. Interview process involves an opportunity to sit with current Business Development representatives to determine if this is a good fit for you and for Conney. Flexible schedule, no nights and no weekends!Detailed Description • Obtains orders by answering telephone calls, verifying and entering items, transferring orders to fulfillment, explaining stock-outs and expected delivery dates. • Reports industry trends, competitive pricing and customer feedback to management • Collaborates with Outside Sales to ensure customer satisfaction • Increases orders by suggesting related items, explaining features, and checking customer’s buying history • Opens customer accounts by obtaining customer agreement, collecting customer information and extending credit • Owns, qualifies and develops opportunities passed from marketing, outside sales, national accounts • Keeps abreast of new products • Identifies ways for continuous improvement of processes • Prepares, generates and follow up on verbal or written quotations to secure orders or determine reason for loss of order. • Maintains customer product discounts through branch price sheets and/or Distribution System price file maintenance screens; including maintenance of appropriate cost files to ensure accuracy of automated supplier claims. • Investigates deductions made by customer when paying WESCO invoices, obtaining necessary information for management to make a determination of whether credit is to be issued or letter to be written. Prepares replies, credit forms (such as RMA, price adjustment) and/or entering the credit transaction into Distribution System. • Reviews open customer order reports and takes action on open items; specifically, those items that may be at risk in meeting the customer’s promised delivery date. Maintains Distribution System backorder report, associated customer expediting report/notices, and customer notification, as required. Performs other duties as required
QA\SQL Report Writer
Details: Overview: QA\SQL Report Writer (GMR Marketing LLC, New Berlin, WI) Communicate effectively and work closely with product designers and developers at all stages to promote quality and ensure that quality assurance process is documented, communicated and comprehensive to ensure agreed quality levels for the application. Use solid communication skills to work with QA management to improve quality assurance functions including planning, testing execution and tool management. Write sub queries, nested queries and complex SQL statements to present the required data. Assist in the design and develop reports as needed for internal client teams, managers, decision makers or departments using SSRS. Access, import, extract, transfer or load data from heterogeneous data sources. Assist in the design and implementation of BI solutions with SSIS (SQL Server Integration Services) to load data from different data sources and flat files including but not limited to text, excel and comma separated files etc. Document detailed business requirements for report modifications and enhancements, analyzing current business processes and defining work flow and completing gap analysis. Reconcile discrepancies between the expectations of data managers and information presented in their reports. Monitor the performance of reports and take corrective action to optimize or improve the performance of the reports when necessary. Perform required case testing, unit testing and automated tests, and bug reports. Run cross-platform and cross device testing. Maintain consistent communication with Quality Assurance Manager to ensure testing of functional areas and regression tests are complete, tracked and on-schedule. Minimum Requirements: Bachelor’s degree or U.S. equivalent in, Computer Engineering, Computer Science, Information Systems, Data Warehousing, Mathematics, Statistics or related field, plus 4 years of experience in: Report writing and using tools (including SQL Server, SQL Server Reporting Services (SSRS) and SSIS) and working with C#.NET and implementing .NET applications using .Net frameworks 3.5+. Within the 4 years of experience must have the following: 3 years of experience connecting multiple data sources (including delimited text, MS Excel, MS Access, and RDMS); 3 years of experience developing custom reports for over 5 different brands based on end users’ needs; 3 years of experience performing QA planning and testing; experience using Microsoft Visual C# in script component of SSIS; experience performing Advanced SQL query writing, stored procedures and optimization; experience testing software in an agile/iterative project environment; experience in growing and evolving enterprise level software; experience performing quality assurance and qualitative analysis (including testing, finding defects and problem solving). Please send resume to: Merideth Ryan, GMR Marketing LLC, 5000 S. Towne Drive, New Berlin, WI 53151. Must specify Ad Code STMR. EOE. MFDV.
Wireless Consultant
Details: Z Wireless is a retail sales and service company operating Verizon Wireless Premium Retailer stores throughout the United States. Founded in 2000, Z Wireless has experienced exponential growth throughout the years. Through the many mergers, acquisitions and expansions of the wireless industry, Z Wireless has remained an exclusive and loyal partner of Verizon Wireless. Z Wireless has long been one of Verizon�s top wireless performers with an unwavering commitment to superior customer service and an unparalleled drive to exceed the industry benchmarks and metrics. Z Wireless has increased their footprint within the central United States and is considered one of the largest exclusive and premiere Verizon Wireless Retailers in the country. PositionWireless Consultant Description As Wireless Consultant, you will help to build business and develop a good reputation of your store by providing attentive, helpful, and friendly service to create raving fans of Z Wireless’ customers. Also you will be responsible for creating and maintaining a continuous relationship with customers after the point of sale by following up with them on a regular basis. You will be expected to lead yourself and live the spirit of the Z Wireless’ Way every day. You will also be expected to ensure that you adhere to the policies and procedures as provided in the Z Wireless’ Hand Book, along with any other duties assigned. Exceed your personal sales goals. Learn the Z Wireless Sales Process and apply it to all of your responsibilities. Follow the Z Wireless Sales Process with every customer interaction, maximizing your customer interactions and ensuring your customers had a WOW experience. Know and abide by everything in Z Wireless Retail Policy and Procedure Book, which includes but is not limited to: timeliness, dress code, and personal conduct etc. Ensure that your personal scores on carrier promoted programs for customer feedback, such as surveys and secret shops, always exceed the carriers stated expectations. Live the spirit of Z Wireless Way by completing your TVP. Engage in daily TVP conversations with your manager. Stay informed on carrier promotions, calling plans, and Z Wireless pricing on all products. Engage in ongoing training in a commitment to constant improvement so that you are prepared each day to exceed your goals. Ensure your persona l customer follow-up is always current, including any carrier supported customer follow-up, such as Verizon’s Five Star customer contact program. Demonstrate integrity and honesty as it relates (but is not limited to) cash, inventory, timeclock, commissions, customers, etc. Other responsibilities as assigned. CategoryRetail / Sales
PMO Project Manager
Details: Genesis10 is currently seeking a PMO Project Manager for a contract position lasting 12/22/14- 12/21/15, working with a major insurance provider in the Madison, WI area. Responsibilities: Expert in all conventional aspects of ensuring that program and/or project requirements are achieved in a timely fashion and within budget guidelines; value-added deliverables result in customer satisfaction Has an ability to manage multiple projects with multiple dependencies and integration points Performs cost/benefit analysis of actions and initiatives, can also determine project costs and controls/ensures delivery on time and within budgetary guidelines Further develops, clarifies, and manages scope of project; achieves planned outcomes and targeted return on invested resources Assembles project team, identifies needed resources, assigns responsibilities, and develops timeframes to facilitate successful completion of project activities and deliverables Advises on solutions for dealing with issues and risks; provides peer review to project deliverables Ultimately, manages the project scope and is able to direct project outcomes based on business objectives Ensuring reliable delivery of critical milestones Also manages initiative risk, monitors issue identification and oversees workforce; other duties as assigned
Project Superintendent -Turnarounds
Details: Responsible of all aspects of Safety Attendant (holewatch/firewatch) projects from inception to completion; up to 300 person projects. Works with the client on creating an effective manpower staffing histogram and is responsible for properly staffing the project. Oversees the hiring and training process; including working with the client prior to the job beginning to get the necessary site-specific training information to incorporate into our internal training programs. Once the project begins is the primary contact for the client and is responsible for all field operations. All Total Safety site employees report to this position. Insures all field operations are operating in a safe, effective and proficient manner. Coordinates with all Foremen to move personnel from one area of the field to the other as needed in order to effectively manage the overall project and not delay any work. Oversees all project timekeeping and cost tracking requirements. Specific responsibilities include but are not limited to the following: Specific Duties and Responsibilities: •Provides operational oversight of designated project including financial planning, human resources, company asset management, collaboration with the sales group, and profitability of the project under his/her area of responsibility. •Establishes the expectations and standards of quality for his/her project with regard to Customer Service, Operational Readiness, and Safety of Operations. •Ensures all levels of company compliance are met for all Quality, Safety, Training, and Operational Objectives. •Provides corporate management with monthly forecasting of projected revenue and expenses. •Works with clients to create manpower histograms to ensure proper levels of staffing on projects. Works backwards from the start date of a designated project to create a staffing plan, including hiring & training schedules, to ensure the project is properly staffed with trained and qualified personnel. •Oversees the field Administrative Staff to ensure all project timekeeping requirements are being met, including, but not limited to: clocking employees in/out on biometric timeclocks, managing the Total Safety timekeeping system, balancing time with client gate logs, submitting client exception reports, submitting client required headcount reports and cost tracking reports, generating daily timetickets by PO and WO for client signature. •Oversees and books travel for all personnel on his/her project, including, but no limited to: hotel accommodations, rental cars, airfare, mileage reports for employees, loads per diem cards and submits per diem reports to home office. •Oversees equipment readiness for his/her project by coordinating with the client on all PPE requirements for the facility, and submitting PPE requests to home office prior to the project beginning to ensure all personnel have the proper equipment for the project. •Performs employee performance evaluations on every project. •In conjunction with other Managers, coordinates the use of personnel Foreman to ensure the project is properly managed and staffed. Oversees front-end HR requirements by taking applications, processing drug screens and background checks, scheduling internal training & third party training, and tracking pass/fail results of all these requirements. •Oversees project HR requirements by managing the lay-off schedule and terminating employees when needed (with cause), and submitting all required paperwork. •In conjunction with Sales and Management supports development of new product lines, departments and services. •Reports financial, headcount, and operational issues to the Attendant Manager on an on-going basis. •Maintains a high state of integrity and professionalism in carrying out the duties and responsibilities of this position. •Supports all other special assignments as directed by the Attendant Manager.
Retail Sales Consultant - Full Time
Details: Company Summary: Nsight, parent company of Cellcom, Nsight Telservices, and Nsight Tower wants YOU to join our team! Our family of companies provides wireless, business and residential local service, long distance, internet, web hosting and tower erection and maintenance services in the Midwest. Our green initiatives, commitment to customer service and local philanthropic efforts make us an employer of choice in the state of Wisconsin. We’re looking for individuals who are driven, enthusiastic and care about our community. More importantly, we like to hire people looking to grow with an organization and those who are excited about the ever-changing telecommunications industry. Job Summary: Acquires and retains potential and existing customers by presenting Cellcom’s product and service offerings from a retail location and over the phone. Responds to walk in and telephone requests, providing world-class customer service. Responsibilities & Duties: 1. Sells new services, rate plans and products to potential and existing customers at a retail location and over the phone. 2. Meets individual goals for activations, accessories, features and business retention. 3. Executes and ensures the customer service delivery process is completed in an accurate and efficient manner in the retail location and over the phone while consistently displaying a positive attitude and professional image. 4. Follows appropriate procedures for customer identification and information privacy. 5. Responds to and follows-through with billing and engineering inquiries, and equipment servicing. 6. Performs duties to proactively retain customers, including rate plan analysis, outbound phone calls and presenting of renewal offerings. 7. Prepares and programs phones for sale and updates software as needed. 8. Performs basic service functions, prepares loaners for customers and sends phones to repair department. 9. Supports the customer delivery process by completing tasks as requested by supervisor such as ordering, delivering and stocking of resources, housekeeping, cash handling, invoicing and all required paperwork. 10. Advises supervisor of customer feedback, objections and concerns, seeks opportunities to save customers, participates in team initiatives and meetings and prepares various reports. 11. Provides timely customer follow-up calls and thank-you cards.
Fine Jewelry Sales Associate
Details: Do you have a flair for accessorizing? If you enjoy fine jewelry, then this is the job for you! In this role you will be responsible for presenting and selling fine jewelry to customers while providing outstanding service. Fine Jewelry Sales Associates are involved in daily sales goals and trunk show sales. We’ll value your: Passion for jewelry Exceptional selling skills Strong organizational and communication skills Past experience with jewelry preferred. Compensation will include a base hourly rate plus commission. Schedules vary, ability to work nights and weekends a must.







