La Crosse Job Listings
C# Programmer/Analyst
Details: C# Programmer/Analyst Communication Logistics, Inc. is a digital marketing company providing high performance e-commerce sites and Internet strategies to US and international companies. We are looking for an exceptional C# programmer to join the team. Characteristics of the Job Responsible to define, develop, test, analyze, and maintain new and/or current software applications in support of achieving business requirements. This includes configuring, developing and testing program code, and documenting software specifications. Also analyze and amend software errors in a timely and accurate fashion. Provide status reports as required.
Admissions Recruiter
Details: Job Summary Responsible for recruiting qualified applicants for admission to the school in accordance with state and federal accreditation and company policies and regulations, consistent with the highest ethical standards. The Admissions - Assistant Director is responsible for managing time and inquiry resources to generate interest in our programs. This position will conduct a high quantity of prospect phone contacts to secure appointments and interview activity, and conduct follow-up activity with unresolved interviewees and future class applicants. Incumbent must assure that the EDMC philosophy: quality services to clients; development, growth, involvement, and recognition of employees; sound economic principles; and environment which is conducive to innovation, positive thinking and expansion - is considered in carrying out the duties and responsibilities of this position. Key Job Elements Accurately and completely explain educational programs, expected outcomes, students services, and financial consideration to students, parents, and educators. Manage inquiries to achieve prompt contact and performance activity weekly goals; utilize approved recruitment policies/formats; make prompt and effective contact with inquiries and redirect unqualified candidates based upon incompatible career goals. Secure new inquiries (Personally Developed Referrals) by directly asking phone and in-person contacts about referrals of others to contact that may be interested in programs offered. Schedule and conduct interviews, pursue qualified candidates for enrollment, and determine appropriateness of candidates for admission based upon career goal compatibility. Accurately forecast projected new students on a periodic basis for Campus Admissions Head. Consistently conduct follow-up meetings, monthly at minimum, with all applicants to ensure successful matriculation. Assist other personnel and departments with data collection and problem solving. Participate in appropriate recruitment and enrollment activities including: open houses, regional presentations, training sessions, orientation programs, career days, etc. Other duties as assigned. Reports To: Campus Admissions Head Interacts With: Outside clients (potential students and their parents), staff and faculty Job Requirements Knowledge: Bachelors degree in Business or a related field is required. 0-2 years admissions recruitment or non-durable goods sales experience. Possess a sincere interest in helping others achieve life goals. Skills: Excellent written and verbal communication skills. Strong interpersonal skills with both faculty and student populations. Superior organizational and problem resolution skills. Goal oriented and highly ethical. Strong expertise with MS Office as well as field related hardware and software packages and systems for reporting features. Competencies: Continuous learning Personal Adaptability Initiative Job Knowledge Credibility Student Focus/Service Professionalism Communication Teamwork/Collaboration Problem Solving Abilities: Ability to interact effectively as either a leader or as a member of a team and work collaboratively with other departments. Ability to listen to customers (e.g. staff, etc.) and to understand and respond positively to their requests. Ability to adapt to changing assignments and multiple priorities. Ability to manage multiple tasks and successfully meet deadlines.
Project Manager
Details: Role: Project Manager Duration: 6 month CTH Start Date: ASAP Business Objective: To coordinate between the Creative Director and development team to manage deliverables for current vendors. Role Overview: This PM will be the middleman between the Creative Director and the development team. He/She will manage the development team to make sure they are on track with the deliverables for current vendors based on what the Creative Director has architected. Requirements: • 3-5 years of Enterprise Project Management experience. • Experience managing schedules and deliverables to align with the scope of a project. • Experience managing vendors and working directly with clients. • Knowledge of SDLC required. o Experience managing full SDLC/development teams preferred. • Experience in AGILE methodology. • Great team-oriented attitude with strong interpersonal and consultative skills. • Ability to bring projects to completion successfully. • Innovative, creative, flexible, and self-motivated. • Ability to listen carefully, analyze, and explain in a clear and effective manner to employees, managers, customers, and clients.
Process Control Engineer - Hodge, LA
Details: Process Control Engineer Hodge, LA RockTenn (NYSE: RKT) Norcross, GA RockTenn (NYSE: RKT) is one of North America’s leading manufacturers of corrugated and consumer packaging. Based in Atlanta, Ga., the company operates approximately 200 manufacturing facilities, primarily in North America. Ranked on the FORTUNE® 500 list at 291, RockTenn has almost $10 billion in annual revenues. Since its founding in 1936, RockTenn has focused on low-cost paperboard and packaging products and services that bring high value to its customers, employees and investors. RockTenn’s 26,000 employees are committed to exceeding our customers' expectations every time while creating long-term shareholder value. RockTenn’s culture is one of respect and high performance that encourages and rewards employee excellence. RockTenn, which holds leading market positions in all of its businesses, has consistently outpaced its peers in long-term total shareholder return. We are seeking a Process Control Engineer to be located in Hodge, LA. Key Responsibilities: Interact with operations departments and provide system and process troubleshooting down to the field device level. Work with operators and managers in optimizing processes by monitoring control loop performance and tuning, automating control systems and adding control software for new equipment. Provide on-call support on a rotating basis with other group members. Be available to come to mill at any time to troubleshoot, repair and assist with control system, process and field device problems. Act as a project engineer (or project manager) in the planning, development and implementation of capital projects. Must be capable of planning and managing a budget through all phases of a capital project. Must be adept at working with contractors, consulting engineers, vendors and 3rd party system configurators in the completion of projects. Qualifications: Normally a four year engineering degree is standard for this position; though other combinations of education and job experience would be considered. Knowledge of motor controls, field instrumentation and control devices is a requirement. Process control experience and understanding is a requirement with paper industry experience considered a plus. Capability in the use of computers in the Windows operating system is a requirement. At RockTenn, we seek to be the most respected in the industry. Our employees are committed to exceeding their customers' expectations -- every time. If you enjoy this shared commitment to excellence and discovering value where others haven’t we would like you to consider RockTenn as your employer of choice. Rock-Tenn Company is an Equal Opportunity Employer committed to creating and maintaining a diverse workforce. M/F/D/V Effective October 1, 2014, all the RockTenn Home Office campuses will maintain a smoke- and tobacco-free campus. No smoking or other use of tobacco products (including, but not limited to, cigarettes, pipes, cigars, snuff, or chewing tobacco) is permitted in any part of the building or parking lot.
2nd Shift Part Time Eligibility Specialist
Details: The Eligibility Specialist is responsible for assisting hospital patients with the completion of the application process for any applicable governmental medical assistance programs which could include Medicaid, Disability, or Charity programs. The Eligibility Specialist not only acts as an advocate for the patient, but also serves as a liaison to other Team members and to client hospital and government agency staff in a collaborative effort to facilitate eligibility coverage for incurred medical expenses. Hours for the position are Monday-Friday 03:30pm-07:00pm. Primary / Essential Functions: The Primary/ essential job duties may not be exhaustive. Effectively and efficiently performs essential job duties: Provides superior customer service and maintains a professional image Understands and meets the client’s needs, internal procedures and goals Produces results that exceed expectations Communicates effectively with multiple constituencies within the facility Establishes and maintains strong working relationships Application Process & Determining Eligibility Review referrals and screen for potential eligibility in appropriate federal/state/local program Contact patient or their representative ASAP to complete the appropriate application and acquire all necessary releases, signatures, documents (including the birth certificate), etc. Submit the application and any acquired documentation in a timely manner to the appropriate agency Advise the applicant of all additional required documentation needs and time frames for compliance Thoroughly enter all actions taken in the hospital account and in the internal data base/system Follow-up & Monitoring Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted Conduct home visits as needed to acquire documentation As per established protocols, inform the client in a timely manner of all approvals and denials of coverage Thoroughly enter all actions taken in the hospital account and in the internal data base/system Policy and Compliance Participate in and complete all necessary job related in service training and continuing educational opportunities in order to maintain a leading-edge knowledge Adhere to HIPAA rules of compliance Understand, refer to, and comply with governmental policy related to program requirements for applicants Minimum Qualifications: Requires 3 to 5 years of related experience. Experience in hospital business office and/or Medicaid casework is highly desirable. Knowledge of Government eligibility program requirements is highly desirable. Excellent communication skills, both verbal and written, with the ability understand users’ questions and effectively disseminate technical information is essential. Computer data entry and word processing skills and ability to operate routine office equipment are required. Working knowledge of computer programs, i.e., Microsoft Excel®. Must be able to type at least 30 wpm. Needs to have a valid driver’s license Proof of Auto insurance coverage
Exceptional Needs Specialist
Details: Exceptional Needs Specialist ODC, Inc. The Exceptional Needs Specialist is r esponsible for providing necessary support and personal assistance needed for clients to actively participate in the work programs at the Marshfield Facility.
Social Worker - Master Degree
Details: Full-Time Social Work Opportunity Office based in Portage, WI supporting Columbia and Sauk Counties Excellent opportunity for Certified/Licensed Social Workers to work in a friendly and collaborative work environment! Master’s prepared recent graduates encouraged to apply. Are you energetic, compassionate and well organized? Do you thrive in a busy environment and enjoy being part of an inter-disciplinary team? We are recruiting a Social Worker for our Partnership Program and are seeking motivated individuals with strong assessment and critical thinking skills to work in a managed care environment. This position works within an interdisciplinary team model and partners with members to manage their complex medical and psychosocial needs in creative ways in order to support their independence. Based on the social worker’s comprehensive assessment, this position utilizes clinical expertise through interventions such as behavioral care plan development and crisis management and prevention. This position helps manage member’s care needs in a care management environment. As part of the care team, the social worker ensures services are provided in a manner that is equitable and sustainable with emphasis on promoting member empowerment and community involvement through development of informal support networks as well as coordination of services through various providers. This position is Monday through Friday with general hours from 8:00am - 4:30pm. No weekends/holidays!! Knowledge and Training • Effective organizational, time management, decision making and problem solving skills. • Ability to self-motivate and prioritize appropriately. • Knowledge regarding issues of aging, disabilities, mental health and AODA. • Knowledge of person-centered social work and therapeutic techniques. • Ability to communicate effectively both verbally and written. • Develop and maintain effective relationships and customer service internally/externally. • Ability to work effectively in a team environment. • Ability to evaluate processes and procedures for continuous process improvement. • Ability to adapt to and work effectively in a fast paced and changing environment with multiple priorities. • Basic keyboarding, word processing and data entry skills. Our work environment is fast paced and friendly and provides flexibility, innovation and collaboration. Check out what’s possible at Care Wisconsin and find your next career adventure here ! Contact for more information. Care Wisconsin is a nonprofit care management organization specializing in the integration of health and long-term care services. For over 35 years, we have been filling gaps in community services and providing innovative solutions for seniors and adults with developmental and/or physical disabilities. www.carewisc.org Care Wisconsin is an Equal Opportunity Employer (Minorities, Women, Veterans, Disabilities) and will provide reasonable accommodations to qualified individuals in compliance with the Americans with Disabilities Act. Individuals are encouraged to speak with Human Resources or management if they may have a potential need for accommodation.
News Director, Green Bay, WI
Details: The Green Bay Press-Gazette based in Green Bay, WI, seeks a local news director to lead our information center into the new frontier. The successful candidate has impeccable journalism credentials, outstanding leadership skills, a keen grasp of the ever-changing digital space, and a well-grounded business acumen that transcends the newsroom. The News Director will be devoted to audience engagement and staff excellence, developing new approaches to grow our reach among targeted segments across platforms. This individual has high standards, remains focused on the most important priorities and opportunities, and easily shifts between strategy and execution. Additionally, the News Director serves as a trusted strategic partner throughout the organization, and as a trustworthy leader in the community. This position reports to the VP-News. Responsibilities : Uphold the highest journalism standards across digital and print platforms, strongly support the First Amendment and execute watchdog reporting. Lead planning and oversee execution of content strategies. Special emphasis is placed on digital and new media work. Creativity and an ability to develop and execute innovative approaches are essential. Organize, manage and lead the newsroom staff by reinforcing the mission and strategic goals, structuring the department to succeed and providing compelling local content. Identify, select and develop newsroom talent, and inspire the staff by providing meaningful feedback and creating opportunities for growth and achievement. Continually look for opportunities to build digital skill sets in all positions. Work with the Regional Design Studio, ensuring that they meet the needs of the papers they serve, and uphold the expected quality and efficiencies. Ensure the newsroom’s operational and newshole budgets are managed according to operational needs and priorities in accordance with the Publisher. Facilitate strong community connections with a relevant editorial voice and personal interaction. Qualifications : Bachelor’s degree plus 10 years experience in journalism with strong ethics and integrity. Experience as a managing editor or top editor in a midsize market. Excellent organizational, communication, strategic and business skills.
Senior Accountant
Details: Ref ID: 04630-107082 Classification: Accountant - Senior Compensation: $19.00 to $22.00 per hour Accountemps is currently looking for a senior accountant for a temporary position in the Green Bay area. The senior accountant will be responsible for the general ledger, month end closes, and accounts receivable and accounts payable along with other general transactional duties.
Architect / IT Leader Needed - Generous Salary
Details: Ref ID: 04640-117294 Classification: Software Engineer Compensation: $90,000.99 to $110,000.99 per year Architect / Leader - Java or .NET A growing company in the Baton Rouge area is seeking a full time business minded Architect to join their team. This is an opening with a TON of upward mobility potential! If you are a programmer who is familiar with Java and / or .NET development and are a true architect (know the best ways to design and build systems) this could be a great job for you. Into the six figures for the right fit. Please reach out to Sara for more information: Sara.B 941-251-6870
Internal Auditor
Details: Ref ID: 04620-112379 Classification: Auditor - Internal Compensation: $45,000.99 to $55,000.99 per year Robert Half Finance and Accounting is currently searching for an Internal Auditor for one of our best clients located about 40 miles south of Madison, WI. Our client is a reputable organization with strong financials and a history of growth. This position provides the opportunity to not only learn the business, but more importantly, have a meaningful impact on the business. As an Internal Auditor, you will be responsible for performing a wide variety of audits throughout an assigned region that will include inventory reviews as well as participating the in the physical inventory process as well as operational audits, corporate financial audits, forensic accounting and other duties as they are assigned. If you're looking to jump start your career, this maybe the perfect opportunity for you. For immediate consideration, please contact Jeremy Esch at (608) 831-1182 or via email at .
Civil Associate I
Details: Baker, founded in 1940, provides professional engineering and consulting services for its clients worldwide. With nearly 3,000 employees in over 100 U.S. offices, Engineering News-Record consistently ranks Baker in the top 8 percent of the 500 largest U.S. engineering design firms and in the top 25 of numerous individual markets. The firm's primary business areas are architecture, aviation, defense, environmental, geospatial, homeland security, municipal & civil, oil & gas, rail & transit, telecommunications & utilities, transportation, urban development and water. Baker’s headquarters is located in Moon Township, Pennsylvania, near Pittsburgh. Baker recently became part of Michael Baker International, LLC, a leading provider of end-to-end engineering, development, intelligence and technology solutions with global reach and mobility. Baker offers excellent benefit packages that includes: Medical, Dental, Vision, Disability Insurance, Life Insurance, Flexible Spending Accounts, Additional Paid Time Off, Flex-Time, 401-K Retirement Plan, Tuition Reimbursement and Employee Credit Union. To learn more, please visit us on the web at www.mbakercorp.com Baker is an EEO/AAP (M/F/Disability/Veteran) e-Verify Employer Detailed Description: Michael Baker is actively seeking an engineering graduate who desires to be a construction engineer to work out of our Milwaukee office. The successful candidate will work with experienced construction personnel on challenging infrastructure construction projects in Wisconsin. This exciting position will involve time out in the field observing, tracking, & overseeing major infrastructure projects in Wisconsin. The successful candidate should possess a strong engineering education, enjoy collaborating on teams, and have a desire to be a Construction Engineer on site during construction. This position will require field work. Minimum requirements include: BS in Civil Engineering, 0-3 years of experience; and EIT or ability to obtain within 6 months.
Restaurant Assistant General Manager
Details: If you have 2-4+ years of full service restaurant management experience, we invite you to join us and surround yourself with people who share our values. We celebrate and reward our Managers by offering competitive base salaries and benefits along with a "no ceiling" philosophy in bonus potential. What more could you ask for? restaurant expansion - w e are growing! career growth opportunities amazing culture and support structure quality of life career programs
Sturm - QA Tech Level 1; 3rd Shift
Details: SUMMARY: QA Tech Level 1 Grade 2; 3rd Shift 9 pm - 5 am. Complete and maintain qualifying tests of ingredients, premixes, blends and finished products to ensure the quality and integrity of Sturm Foods, Inc. products for our customers ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: •Test and qualify ingredients, premixes, blends and finished products such as: **testing samples, familiarize self with taste/color, use salt meter for salt analysis, test for Ph, viscosity, density, moisture, absorption, fruit count, peroxidase, cloudiness, penetration, granulation, leakage, dissolvability, bostwick and enrichment, perform HACCP tests, perform metal detector, magnet, screen and overs checks, check graphics, labels, cartons, cases, UPC matches again production sheet, check seals, correct drop weights, check codes for proper characters, check codes against production sheet , check for scorched particles , and drop test, •Document results •Identify quality issues and place product on Hold. **Enter into computer **Tag Hold product •Use and be familiar with weight charts, QA record sheets, R&D update sheets, product specifications, audit sheets, SSOP and wash reports, sequencing, and HACCP. •Inspect bay and area washes and release for use **Follow through on wash inspections to include organic and allergen •Maintain retention samples for future reference when needed **Collect proper amount of customer samples (may vary per customer) and ensure samples are correct or perfect. Record samples per customer guidelines and ship as necessary. •May monitor temperature and humidity controls/issues •May maintain controls SUPERVISORY RESPONSIBILITIES: This job has no supervisory responsibilities.
Hospital Administrator in Alexandria, LA
Details: The Administrator is responsible for theoverall leadership and operation of the facility’s services, departments,budget and functions, subject to oversight by the Board of Directors. The Administrator directs the ongoing missionand philosophy of care of the facility by demonstrating leadership throughexploring, developing, accepting and implementing new ideas with vision,foresight, and customer sensitivity to meet the facility’s and community’sneeds. The Administrator shall assurethe facility is adequately staffed, programming standards are met and adequateresources are provided to meet the needs of the patient populationsserved. The Administrator is responsiblefor the facility’s financial performance, overseeing departmental and committeeactivity, coordinating efforts to established facility/committee goals,strategic planning, performance improvement planning, marketing and communityliaison activities in adherence with the facility policy and procedures,compliance plan, and all internal and external regulatory bodies that apply tothe daily operation of the facility. Allduties to be done in accordance with Joint Commission, Federal and Stateregulations, Oceans' Mission, policies and procedures and PI Standards. EssentialJob Functions Responsible for the management of the hospital, organization of personnel and others concerned with the operation of the hospital. Organize the administration functions of the hospital, delegate duties and establish formal means of accountability on the part of subordinates. Establish such departments as needed, provide for department and inter-departmental meetings and attend or be represented at such meetings and insure such departments have effective leadership. Assure the application and implementation of established policies in the operation of the hospital. Review and advise in the preparation of annual budget's showing the hospital's expected receipts and expenditures. Select, employ, establish beginning salaries and grant salary increases based on the Board approved annual budget, control and discharge of all employees except that the selection, employment, control and discharge of employees may be, by consent of the Administrator, delegated to the head of the various departments. See that all physical properties (including loose or movable equipment) are kept in good state of repair and operating condition. Responsible for the supervision of all business affairs and to ensure that all expenditures are controlled to the best possible advantage. Cooperates with the Medical Staff and to secure like cooperation on the part of all those concerned with the rendering of professional service to the end that the best possible care may be rendered to all patients. Submits regularly to the CEO monthly reports showing the professional service and financial activities of the hospital and to prepare and submit such special reports as may be required by the Governing Body. Attends meetings of the CEO and its committees. Performs any other duty that may be reasonably necessary in the operation of the hospital, except such matters as are expressly reserved to the CEO. Serves as a liaison officer and channel of communications for all official communications between the CEO and the Governing Body and any of its committees, the Medical Staff and the departments of the hospital to insure that relevant information is communicated throughout the hospital in a timely manner. Maintains a copy of the current Bylaws. To attend, or have his designated representative attend, all meetings of the Medical Staff. To name hospital departmental representatives to Medical Staff committees, when appropriate, and when requested by the Medical Staff. Prepare and distribute, in conjunction with the CEO, an agenda, and pertinent material to the Governing Body in advance of the meetings. Complies with Federal and State statutes and regulations in the performance of his/her duties. Determine which care, treatment or services are provided directly and which are provided through consultation, contract or other agreement. Assures that leadership assesses patient flow issues within the hospital, the impact on patient safety and mitigation of that impact. Assures that appropriate policies, plans and goals are effectively communicated to all staff members. Assures that appropriate policies, plans and goals are effectively communicated to all staff members. Performs other related duties as assigned.
Commodity Specialist
Details: Procurement professional with at least 5 years of experience with bidding and contracting for a wide range of services including both manual trades and professional services, as well as for construction projects. The ideal candidate will have strong skills in the following areas: Knowledge of contract terms and conditions Negotiating and writing complex contracts Requesting competitive bids and proposals using an electronic sourcing tool Bid evaluation Re-negotiation of existing labor and service agreements Experience with SAP, online auction tools and eCommerce Medical Benefit Plan and or Construction labor contracting experience is a plus
Retail Sales Associate
Details: A highlyacclaimed World-Class supplier of superior home improvement products has animmediate need for a Retail Sales Associate! Excellent Opportunity, Full-time and Part-time Available! Competitive Payand Benefits! Growthpotential available! Responsibilities: Sales and Customer Service Restocking shelves and making sure merchandise is presented neatly Opening and closing procedures Greeting customers and answering questions about products Accepting payments for goods Changing the layout and visual displays, putting up new promotional material
Intermodal Semi-Local Driving Opportunity – 1k Bonus!
Details: Areyou looking to start a long term driving career with a Fortune 500 Company? J.B.Hunt Transport is actively seeking enthusiastic and professional drivers tojoin their intermodal team!! As America's #1 intermodal carrier, J.B. Huntprovides steady miles and pay in our intermodal truck driving positions. Average annual earnings projected at $65,000 to $72,000 (top earners make $80,000) Eligible for up to $1,000 bonus through Transitional Assistance program!!! Home weekly 1 or 2 times for a 10 hour break with two days off per week Consistent, hassle-free delivery Access to express gates at rail yards, getting you on the road faster Benefit options and a company-matched 401k plan Driversin this semi-local job will pick up from and deliver to railramps in St. Paul as well as 13 Chicago area rail ramps (6 main ramps) andservicing customers in the Wisconsin markets. Fleet will shift between thosemarkets maximizing freight and productivity. J.B. Hunt offers its Intermodaldrivers comprehensive benefit packages, with single or family coverage, thatmeet the healthcare reform requirements at affordable premium costs. Choose fromcoverage options: medical, dental, vision, prescription, life and much more;plus 401k retirement with company-matched contributions. Our intermodal driving jobs have a lot to offer when it comes to great truckdriving opportunities. Make the switch to J.B. Hunt Intermodal today to learnwhat it's like to have one of the best driving jobs at one of the leadingtrucking companies in the industry. Do not miss out on this amazing opportunity! For details on this intermodaltruck driving position call 1-800-723-0880 today, or pre-qualify online.
Service Technician/Mechanical
Details: Service Technician/ Mechanical Seeking who has previous service technician Experience. Join a company on the move where customer satisfaction and quality employees are #1! Offering an excellent working environment with a career opportunity for the right person. Inspect vehicles for damage and record findings so that necessary repairs can be made. Troubleshoot fuel, ignition, and emissions control systems, using electronic testing equipment. Repair, overhaul, or adjust automobile brake systems. Test electronic computer components in automobiles to ensure proper operation. Repair or replace defective ball joint suspensions, brake shoes, or wheel bearings. Align wheels, axles, frames, torsion bars, and steering mechanisms of automobiles, using special alignment equipment and wheel-balancing machines. Tune automobile engines to ensure proper and efficient functioning. Repair, replace, or adjust defective fuel injectors, carburetor parts, and gasoline filters. Rebuild, repair, or test automotive fuel injection units.
IFF Ocean Export Specialist
Details: Job Description: This position reports to assigned Team Leader and/or Manager, IFF and is responsible for client interaction, shipment scheduling, trouble shooting, delivery coordination, document oversight and distribution, processing of transactions to completion and rate quoting. 2 years of ocean export experience required. Responsibilities: Service Delivery SPECIFIC TO IMPORT - Coordinate all aspects of the processing of traffic or documentation for the physical movement of cargo beginning with entry release, track cargo status, coordinate the availability of container or shipment upon arrival, pickup of cargo, surrender original bills of lading to carrier as needed, insure all required documents are dispatched Upon receipt of customer instructions confirms the required information to perform data input to create documents and resolve discrepancies and/or issues as needed. Maintain effective relationship with clients and answer general inquiries regarding shipment status; proactively notifying client of shipment status, as required. Provide solutions to meet customer expectations through process improvement and proactive measures. Develop and maintain an excellent working relationship with internal departments, clients, agents and carriers. Maintain customer information in client files; keep current and adhere to specific client SOP's. Performs billing function including auditing of all charges and payments; may include preparing client invoice and all required support documents; processing vendor invoices for payment; prepare and arrange payment of collect charges. Stay current on shipping processing regulations and government regulations. Knowledge of company procedures and policies. Business Development Identify and forward upselling opportunities to manager. SPECIFIC TO IMPORT - Obtain net/net costs as needed from agents and forward to manager Provide knowledge based support to other business units. Procurement Negotiate rates with carriers and vendors on a spot shipment basis to obtain best in class pricing Developing and maintaining agent and vendor relationships. Team Work Assist other team members as needed to ensure timely completion of work Participate fully with other staff members in day to day operation including setting priorities, organizing, scheduling work and problem solving Communicate client issues or changes to the next level Participate in cross training other team members Organizes and coordinates the workflow of others