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Nurse Practitioner/Physician Assistant

Mon, 05/04/2015 - 11:00pm
Details: Be part of a growing company and join Care Wisconsin today! We are looking for collaborative, innovative individuals to join our growing team and have a full-time opening at our Madison, WI office for a Nurse Practitioner or Physician Assistant. This is a Monday through Friday opportunity with general hours from 8:00am - 4:30pm. No weekends/holidays!! #carewisc Summary This position is responsible for managing member care through collaboration with primary care physicians to provide advanced assessment, diagnosis and management or oversight of acute and chronic and primary health care. These responsibilities are conducted for enrolled members living in community settings, residential facilities and skilled nursing facilities. In addition, the position provides practice support and collaborates closely with employees of skilled nursing facilities, clinics and internal teams to effectively develop medical care plans and manage primary health care for assigned members. Essential Responsibilities • In collaboration and coordination with primary care physician or provider:o Support health care for members through advanced assessment, diagnosis and medical management or oversight of acute and chronic illness.o Diagnose and manage acute and chronic diseases.o Conduct physical exams in support of primary care physician diagnoses, ordering simple procedures, diagnostic testing or prescribing minor medications when appropriate.o Conduct history and physicals, ensuring annual capture of diagnoses coding.o Proactively identify, diagnose and manage treatment plans for members at risk.o Develop the medical plan of care. • Function as primary liaison with the primary care physician, and if indicated, hospital employees to support inpatient care management. • Collaborate with primary care physician and Care Team (CT) to develop post-hospital care plans to prevent further acute exacerbations and readmissions. • Collaborate with primary care physician and CT to provide prior-authorization for specialty care, rehabilitation, psychological services, evaluation or treatment. • Act as ambassador for the program with community physicians and medical groups/hospitals. Knowledge and Training • Knowledge of human aging and issues of geriatric, disabled (developmental and/or physical) and mental health nursing. • Knowledge and skill in advanced physical assessment. • Effective organizational and time management skills. • Ability to self-motivate and prioritize appropriately. • Ability to communicate effectively both verbally and written. • Develop and maintain effective relationships and provide outstanding customer service internally and externally. • Ability to work effectively in a team environment. • Ability to evaluate processes and procedures for continuous process improvement. • Ability to adapt to and work effectively in a fast paced and changing environment with multiple priorities. • Basic keyboarding, word processing and data entry skills.

Corvisa Support Associate (1st shift 8am - 5pm or 9am-6pm)

Mon, 05/04/2015 - 11:00pm
Details: **Full-Time 1st shift (Monday - Friday) in our Downtown Milwaukee office. Job Description: The Corvisa Support role provides product/technical support to end users (customers) to answer questions that they may have on the proper operation of the Corvisa software. As a support staff, it is your responsibility to assure that each customer is receiving the highest possible customer service. This is accomplished by listening/reading the end user’s question and providing a timely, factual and end user understandable response that resolves their issue. Corvisa support staff must stay current in their knowledge of the Corvisa software as it evolves. Primary Responsibilities: Courteously field and respond (written or verbal) to email, voice, or chat inquiries from customers regarding the proper use of the Corvisa software system. Properly document all customer interactions in the proper system as instructed. Maintain software competency as new features and changes emerge for the Corvisa product Adhere to SLA’s set by Corvisa Support Manager Follow all policies and procedures related to Corvisa Support Provide “Over the Top” customer service to every client you interact with Document and maintain Corvisa Support Confluence page as needed Identify and resolve all technical challenges as appropriate; executes duties in a thorough and timely manner Submits entries into a knowledge base designed to address common questions, advanced techniques and best practices. When working tickets: Validate for correct prioritization and monitor communication to users of resolution progress Strive for first call resolution to end-user issues Keep clear and thorough records in the ticketing system of all actions taken Troubleshoots VoIP, SIP, telephone, and all related technical aspects of a problem Effectively and professionally communicates with internal and external customers

OfficeTeam Staffing Manager (Temp)

Mon, 05/04/2015 - 11:00pm
Details: Ref ID: 95882 Job Summary As a Staffing Manager you will be responsible for: Business development: Develop and grow your own client base by marketing our services for temporary and/or temporary-to- full-time staffing solutions; market to clients via telephone as well as conduct in-person meetings with key managers to senior-level executives, for the purpose of marketing our services to prospective clients and building on existing client relationships; participate in local trade association and networking events to increase OfficeTeam’s presence in the local business community. Candidate recruitment and retention: Recruit, interview and match skilled administrative professionals with clients’ projects, temporary assignments and temporary-to-full-time opportunities; provide on-going communication and career guidance to candidates. Placement activities: Select well-matched candidates to fulfill client job orders and maintain on-going contact with client companies and temporary professionals currently on assignment to ensure both receive exceptional customer service; resolve any customer service issues quickly and efficiently to maintain the highest level of customer satisfaction; additional opportunities through contact with temporary professionals on assignment and client companies to grow our business and uncover job opportunities for our candidates.

Dynamics AX - Developer - AX 2012 - Milwaukee, Wisconsin

Mon, 05/04/2015 - 11:00pm
Details: Dynamics AX - Developer - AX 2012 - Milwaukee, Wisconsin - 6 month contract - $55-70/hr A rapidly growing multi-million dollar manufacturing company is in immediate need for a 6 month contracted Dynamics AX Developer. This organization is looking to fill this position ASAP; interviews slots are available as early as today! This exciting opportunity will engage in an integral role within the company with responsibilities that include: *Orchestrate an effective implementation of Dynamics AX 2012R3. *Translate the analytical specifications put forth by functional and technical consultants into physical coding. *Engage with a team of consultants to identify strengths and weaknesses of the implementation. Ideal candidates will have the following skills and experiences: *At least two years of experience with X++. *Experience with installation of any older version of AX, preferably 2009, at least with 2012 preferred. *Strong knowledge of ASP.NET, C#, and SQL Report Writing. *Proven track record of working as a member of a team, and how to get the best out of everyone. This position will not be around forever and will be filled very quickly so apply now! To discuss this and other exciting opportunities in more detail please send your CV to or call Charlie Best at 646-863-7575. Nigel Frank International Ltd is acting as an Employment Agency in relation to this vacancy If you want to hear more about this role please do not hesitate to contact Charlie Best in full discretion, you can either send an email to or call 646-863-7575 Due to the nature of this role you MUST be able to live and work in the US by either holding a valid working visa or be eligible to do so by other qualifying means as my client is unable to sponsor any work permits. I understand the need for discretion and would welcome the opportunity to speak to any Microsoft Dynamics AX / Axapta candidates that are considering a new career or job either now or in the future. Confidentiality is of course guaranteed. For information on the Microsoft Dynamics market and some of the opportunities and Dynamics AX / Axapta jobs that are available I can be contacted on 646-863-7575 or . Please see www.nigelfrank.com for more fantastic Microsoft Dynamics opportunities! Nigel Frank International Inc. is acting as an Employment Agency in relation to this vacancy. Dynamics AX / AXAPTA / Wisconsin / AX Developer / 6 month contract / Dynamics AX 2012 R3

Key Accounts Director of Sales - Louisiana and Alabama

Mon, 05/04/2015 - 11:00pm
Details: Great sales are the result of strong purpose, conviction and pride - pride in your ability and your product. UnitedHealth Group offers a portfolio of products that are greatly improving the life of others. Bring along your passion and do your life's best work.(sm) Primary Responsibilities: Sales management for the UHC Key Accounts is responsible for broker/consultant and direct sales to customers in the 100 to 3,000+ employee range Responsible for the overall sale of new business Manage and monitor producer and client assignments Training of sales staff, new hire and ongoing Maintain an acceptable office close ratio per management direction Recruit, hire and monitor sales staff Personnel development and management Set sales team strategy to achieve goals Direct and manage sales plans Sales forecasting Build and maintain key client and producer relationships Develop and maintain key internal relationships Present a positive image of UHG to the marketplace

Client Services Rep

Mon, 05/04/2015 - 11:00pm
Details: IOD Incorporated, a leader in release of information for medical records, is seeking a PART TIME Client Service Rep to process medical records at a local facility.Responsibilities will include but are not limited to answering phones, faxing request, verifying authorizations for HIPAA compliance on release of information requests, scanning medical records and data entry. Ideal candidates will have previous experience working in a hospital medical record department or medical office. Familiarity with HIPAA guidelines or ability to learn and apply the guidelines is essential. Strong clerical skills in office setting is a must. They will also have excellent communication skills, as well as be organized, professional and service oriented.This position is Part-Time. Compensation is based on experience and performance. eoe/m/f/v/d

MENTAL HEALTH COUNSELOR (P/T)

Mon, 05/04/2015 - 11:00pm
Details: *This P/T position works 20 hours a week* The Mental Health Counselor position provides counseling services to offenders with a diverse and complex caseload using corporate methods. Primary Duties and Responsibilities Initiates the intake and orientation of newly arrived inmates, and participates in the initial classification and formulation of the Behavior Enhancement / Psychiatric Treatment plan. Initiates all transfers back to MDOC; and all discharges and releases back to society. Able to identify inmate’s needs and concerns and initiate problem identification and problem solving techniques. Helps inmates plan a program for reentry into the community emphasizing identification of inmate work skills, interpersonal relationships, leisure activities, life skills, communication etc. Provides emotional support and encouragement to inmates and inmate’s families. Communicates and coordinates activities with other staff members as part of the interdisciplinary treatment team. Maintains contact with outside agencies, community resources, employees, volunteers, etc. to implement rehabilitative and/or social services programs to inmates. Assists with individual treatment by evaluating patient’s functioning, conducting interviews, gathering historical, legal and/or technical data in order to determine and implement the most effective type of intervention. Participates in quality assurance review activities. Maintains detailed case records and official reports on inmates. Charts and reviews treatment provided; makes recommendations and refers to psychiatrist, psychologist, medical staff and chaplains as needed. Maintains statistics on number and types of inmates seen. Reviews records, psychological evaluations and social history assessments. Interviews inmates to present relevant Mental Health information profiles. Serves as a member of the Initial Classification Board on inmates arriving at the facility. Makes appropriate referrals for treatment to the Mental Health Team professionals for those inmates. Serves as a member of the Review and Classifications Boards to provide Mental Health information as it pertains to inmate housing and work assignments. Completes reports as necessary. Performs other duties as assigned.

Full-Time Material Handler

Mon, 05/04/2015 - 11:00pm
Details: APPLY TO BECOME A NAME BEHIND THE FLAME! For more than 70 years, people all across America have relied on Ferrellgas for their home, business, and agricultural needs. Why work at Ferrellgas? Because Ferrellgas maintains a friendly, family, competitive atmosphere within a growing Organization that currently stands second largest in the U.S. Our blue trucks stand at the forefront of green efforts by means of new propane fueled initiatives such as autogas. Performance improvement is expected and is facilitated through in house competitions and annual employee recognition awards. We strive to hire and retain the most elite employees, several of which have been featured in Ingram’s “Top 40 under 40' lists. Not only does Ferrellgas care about the Employee, we care about the Employee’s family as well; which is why we offer a scholarship program for the children of our Employees. Not to mention Ferrellgas is a Fortune 1000 company! If you want to be part of a winning Organization, join the Ferrellgas Team today! We are looking for a Full-time Material Handler . In this position you will be responsible for inspecting, filling and loading propane cylinders for drivers and customers. You must be able to work independently and lift up to 75 lbs. The dock worker promotes safety and customer satisfaction. The Ferrellgas team needs you, and so do our Customers, so apply today! Essential Functions : Inspects, paints, repairs and loads tanks and cylinders. Under supervision, handles and maintains flow of materials and products under safety guidelines. Maintains Service Center office and plant or yard for a professional appearance. Position may require working evening hours and weekends as needed.

Accounting Assistant 3

Mon, 05/04/2015 - 11:00pm
Details: We're focused on petroleum and distribution industries, where we've experienced healthy – and strategic – growth through innovation and acquisition. Our vision, mission, and values guide this growth and the decisions our company, from senior leadership to part-time associates, make every day. We are committed to our four differentiating values: Caring Relationships, High Performance, Entrepreneurial Spirit and Strategic Foresight. Our divisions include: U.S. Oil, U.S. AutoForce, U.S. Lubricants, Express Convenience Centers, U.S. Petroleum Equipment and Design Air. Visit our website at www.usventure.com to learn more! We are eager to see how you make your mark with us ! We have an opportunity for an Accounting Assistant 3, located at our Corporate Office in Appleton, WI. The individual in this role will be responsible for administering our expense reporting software, assisting with new vendor set-up and AP invoice data entry. Other responsibilities include: Manage the fixed asset subledger, including additions and disposals Scan and track tax notices received by department Provide accounting for the U.S. Venture Foundation Run quarterly reports Perform expense analysis Compile quarterly mileage tracking Qualifications include: Associates degree in Accounting and at least 5 years of Accounting experience Experience with Fixed Assets Advanced Excel skills, including using vlookups, subtotals and pivot tables Strong attention to detail Knowledge of Microsoft AX and Quickbooks a plus AA/EOE of Minorities/Females/Vets/Disability

Director of Restaurants & Banquets

Mon, 05/04/2015 - 11:00pm
Details: A Director of Restaurants/Banquetswith Hilton Hotels & Resorts is responsible for managing operations of all Food & Beverage outlets to deliver an excellent Guest and Member experience while training staff and working within budgeted guidelines. What will it be like to work for this Hilton Brand? One of the most recognized names in the industry, Hilton Hotels & Resorts offers travelers a world of authentic experiences. Hilton remains an innovative, forward-thinking hospitality leader by offering best-in-class products, services and amenities to ensure that every guest feels cared for, valued and respected. From inaugural balls and international award galas to business events and personal moments, Hilton is where the world makes history, closes the deal, toasts special occasions and gets away from it all. Hilton Hotels & Resorts is one of Hilton Worldwide's ten market-leading brands. For more information visit www.hiltonworldwide.com. If you understand the importance of upholding a brand's reputation and what it takes to provide a globally recognized hospitality experience, you may be just the person we are looking for to work as a Team Member with Hilton Hotels & Resorts. What will I be doing? As a Director of Restaurants/Banquets, you are responsible for managing operations of all Food & Beverage outlets to deliver an excellent Guest and Member experience. Director of Restaurants/Banquets would also be required to manage, train, and develop team members and work within all budgeted guidelines. Specifically, you will be responsible for performing the following tasks to the highest standards: Manage all Food & Beverage Outlet operations including Banquets Maintain exceptional levels of customer service Ensure compliance of brand standards Recruit, manage, train and develop the F&B team Manage guest queries in a timely and efficient manner Work within budgeted guidelines in relation to Food, Liquor Costs and Payroll Set departmental targets and objectives, work schedules, budgets, and policies and procedures Develop menus with other members of F&B team Accountable for monthly stock takes Incentivize team members to maximize sales and revenue Carry out annual and mid-year appraisals with Managers under your responsibility Evaluate guest satisfaction levels with a focus on continuous improvement Ensure communication meetings are conducted and post-meeting minutes generated Be environmentally aware Assist other departments wherever necessary and maintain good working relationships Comply with hotel security, fire regulations and all health and safety legislation What are we looking for? Since being founded in 1919, Hilton Worldwide has been a leader in the hospitality industry. Today, Hilton Worldwide remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: H Hospitality - We're passionate about delivering exceptional guest experiences. I Integrity - We do the right thing, all the time. L Leadership - We're leaders in our industry and in our communities. T Teamwork - We're team players in everything we do. O Ownership - We're the owners of our actions and decisions. N Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes in our Team Members: Living the Values Quality Productivity Dependability Customer Focus Teamwork Adaptability What benefits will I receive? You will be offered a competitive starting salary and in addition, eligible Team Members may enroll in Hilton Worldwide's medical, dental, vision, life, disability and retirement savings plans. Eligible Team Members also have access to paid time off benefits for vacation and sick, an Employee Assistance Program (EAP), educational assistance, and Hilton Worldwide's unique programs that provide Team Members and their families with discounted hotel room rates as well as discounts on products and services offered by Hilton Worldwide and its partners. We look forward to reviewing with you the specific benefits you would receive as a Hilton Worldwide Team Member. The above information is provided as a highlight of the major benefits offered to most full-time Team Members in the United States and Puerto Rico. All benefits listed may not be offered at all locations. This is not a summary plan description or official plan document. EOE/AA/Disabled/Veterans

Finance Manager

Mon, 05/04/2015 - 11:00pm
Details: Finance Manager First United Methodist Church Appleton, WI Position Structure: 28 hours per week, reports to the Senior Pastor and works closely with theChair of the Finance Committee. Key Areas of Responsibility: Applying accepted fund accounting principles and standards to perform routineaccounting functions involving payroll, accounts payable, financial statements,bank accounts, employee benefits, tax reporting, individual contributor’srecords, using an integrated church software system, assisting with developmentof annual budgets, monthly and yearly reports.

CLASS A CDL ROUTE DELIVERY DRIVER...-Baton Rouge

Mon, 05/04/2015 - 11:00pm
Details: CDL A Drivers - Route Delivery Driver – Baton Rouge LA $2500 annual performance bonus potential depending on experience $1500 in Referral bonus - For every Driver you refer that stays with the company past 180 days Are you looking for an exciting career in Trucking/Route Driving industry for a growing Fortune 500 Company with up to $2500 in annual performance bonus depending on experience? Then Core-Mark has an ideal opportunity for you. Core-Mark was listed as a Top 100 Company on the Fortune 500 list in 2012 with more than $8 Billion in sales Core-Mark is the most valued marketer of fresh and broad-line supply solutions to the convenience retail industry. We are now hiring Class A CDL Route Driver. Position requires a Class A CDL, doubles are optional. As a Route Driver you will be responsible for: The timely and safe delivery of grocery products, 7-10 stops per day to our customers Keeping tractor and trailers clean, and maintain current DOT & DVR logs In addition the Class A CDL, Delivery Drivers will unload products & pick up returns as needed via ramp and hand truck, while meeting the delivery window to our customers. You can be a part of our premier team!! Apply today send us your resume or email us and we will email an application to you! Work week is Monday - Saturday. Working 5 days a week! Core-Mark is a leading distributor of consumer ackaged goods to the convenience retail industry. CDL DRIVER OPPORTUNITY: - Paid Training - Annual Performance Bonus - Safety Bonus - Referral Bonus

Sales Representative - Entry Level

Mon, 05/04/2015 - 11:00pm
Details: Extraordinary Company. Extraordinary People. Extraordinary Income. At Platinum, we’re passionate about two things: 1) providing the best supplemental health insurance solutions to our growing customer base, and 2) offering our employees and sales team members outstanding opportunities for personal, professional and financial growth. Our unique Cancer, Heart Attack & Stroke policy is experiencing immense success, and we need to grow our sales teams in this region quickly. We offer outstanding benefits, including thorough training and leading commissions. If you’re ready for the challenge, we’ll show you how to be successful. About the Position: During your typical four-day workweek, you’ll travel to rural territories to meet with farmers and small business owners. You’ll receive thorough training (including study materials and ride-a-long training) in a marketing system that provides you with qualified leads in all of your territories. At your meetings, you’ll communicate how Platinum’s products protect family finances in the face of common diseases, such as cancer, heart attack and stroke. You’ll enjoy Friday – Sunday completely off as part of your standard workweek – no interruptions. With attractive commissions, bonuses and other incentives, our newest representatives can take home $75,000+ , and our more experienced reps typically take home $100,000+ annually. Additional benefits for you include long-term renewal income potential (continue making money years after the sale) as well as exciting travel rewards. Platinum’s dedicated home office staff takes care of sales support and customer service, provides you with the most innovative and efficient sales tools, and ensures that you’re selling a product unmatched in quality or price. If you’re motivated, your career growth potential will be fast-paced and virtually unlimited.

Team Member

Mon, 05/04/2015 - 11:00pm
Details: Join One Amazing Company! Goodwill Retail Services, one of the fastest growing retailers in the area, is seeking individuals who have a desire to grow with us. While other retailers are downsizing, we are experiencing substantial growth and have many opportunities available for advancement. Join us today to get started on your own Goodwill Career Path. Our part time associates are dedicated to providing fast, friendly service to our customers and donors. They have a thorough knowledge of all policies and procedures related to cash register operations and are capable of processing customer transactions quickly. They assist in production and donations, and work diligently to keep their areas clean, safe and accessible to customers. Successful candidates will demonstrate the following competencies: • Action Oriented • Approachability • Customer Focus • Integrity & Trust

Automotive Parts and Service Manager

Mon, 05/04/2015 - 11:00pm
Details: Automotive Parts and Service Manager Isn’t it time you took your Automotive Parts Advisor career further? Job Responsibilities Automotive Parts and Service Managers properly motivates staff and monitors the performance of all parts and service department staff. Automotive Parts and Service Managers maintains an orderly workplace. Automotive Parts and Service Managers work with the service department, collision repair, parts department, and wholesale account representatives to ensure inventory is available when needed. Automotive Parts and Service Managers maintain the parts inventory. Determining appropriate inventory levels while ensuring periodic parts turnover. Reviewing sales figures, costs, and stock monthly to ensure budget benchmarks are met. Apply to lead our automotive parts sales team today! Apply now!

Auto Sales Representative (Ford Automotive Sales)

Mon, 05/04/2015 - 11:00pm
Details: AUTOMOTIVE SALES / AUTO SALES REPRESENTATIVES Ford auto sales are increasing – and now is the perfect time to consider a career in auto sales with Grand Ledge Ford Lincoln $2,000 sign-on bonus for qualified applicants Apply to be a member of our automotive sales representative team today! Job Description Sales Representatives spend time with customers to determine their needs and discusses vehicle options Sales Representatives commit to becoming an auto sales expert and gain in-depth knowledge of Ford and Lincoln vehicles and technology Sales Representatives test drive vehicles to demonstrate industry leading features Complete quotes and explain financing options Follow up with prospective customers and return email / voicemail Support on-line customers by setting appointments Follow up with existing customers to confirm their satisfaction and generate leads If you are experienced in giving exceptional customer service, have the drive to earn unlimited income and want to build a career working as a sales representative with exciting new products, we look forward to talking with you.

AUTOMOTIVE TECHNICIAN / Electrical, Trim and A/C MECHANIC / FORD AUTO TECH

Mon, 05/04/2015 - 11:00pm
Details: AUTOMOTIVE TECHNICIANS / AUTOMOTIVE MECHANICS - RELOCATION INCENTIVE FOR FORD CERTIFIED Electrical, Trim and A/C TECHNICIANS Ford auto sales are increasing – and now is the perfect time to continue your automotive technician career with Grapevine Ford Lincoln . Job Description Automotive technicians / auto mechanics perform work specified on maintenance and repair orders with efficiency and in accordance with dealership and/or Ford standards Ford automotive technicians / auto techs diagnose and repair vehicle automotive systems including engine, transmission, electrical, steering, suspension, braking, air conditioning, etc. to specification Automotive technicians / automotive mechanics provide labor and time estimates for additional automotive repairs Auto techs / automotive technician explain mechanical diagnoses and required repairs in a non-technical manner to service advisors and customers Continuously learn new technical information and techniques in formal training sessions in order to stay abreast with rapidly changing technology. Inspect and test new vehicles and recording findings so that necessary repairs can be made. Take your career further – apply to be an automotive technician on our automotive service team today!

EQUIPMENT SERVICE TECHNICIAN

Mon, 05/04/2015 - 11:00pm
Details: EQUIPMENT SERVICE TECHNICIAN – RELOCATION ASSISTANCE – HEALTH BENEFITS – PAID VACATION Job Description: Excellent ability to repair and maintain a variety of vehicles and equipment. Must know how to repair engine assemblies (gasoline and diesel), drive trains, fuel systems, suspension systems, emission systems, electrical systems and brake systems. Must have a valid Driver's License.

AUTOMOTIVE COLLISION REPAIR TECHNICIANS / AUTO BODY TECHS

Mon, 05/04/2015 - 11:00pm
Details: AUTOMOTIVE COLLISION REPAIR TECHNICIANS / AUTO BODY TECHS - Relocation Assistant + Sign-on Bonus for qualified applicants Isn’t it time you took your automotive body technician career further? Job Responsibilities: Automotive Collision Repair Technicians/Body Techs perform Heavy and Light repairs Automotive Collision Repair Technicians/Body Techs perform proper teardown of damaged vehicles & perform damage analysis Automotive Collision Repair Technicians/Body Techs assess and prepare supplemental damage estimates & assist estimator with completion of supplemental damage analysis Automotive Collision Repair Technicians/ Body Techs repair or replace defective mechanical parts, if collision related Automobile Collision Repair Technician/Body Techs must take pride in maintaining the highest level of quality repairs & the reputation of the dealership.

Senior Client Services Executive

Mon, 05/04/2015 - 11:00pm
Details: Job Summary: The Senior Client Services Executive (CSE) is a highly motivated professional with at least 7-8 years of successful experience interfacing directly with varied complex clients in healthcare, to manage existing PBM clients. The position is responsible for the co-development of long term account strategy for their assigned Clients. Working with subject matter experts, the CSE will be for responsible for identifying "up sell" and expansion opportunities, and communicating these opportunities appropriately to be incorporated into the annual strategic business plan. The CSE will be responsible for client retention, achieving corporate strategic goals relative to client base and overall customer satisfaction, including solving customer issues relative to their contracts, reporting; and interface with the Clinical Account Executive for clinical issues. This position will require the ability to communicate across multiple organization levels and the ability to lead projects is required. Job Duties Include: Support/back up the Senior CSC and CSC responsibilities Create and present data for Strategic Business Plans, VALUE Summaries, and Performance Standard reports Investigate/follow-up if Performance Guarantees are not met and present those results to their assigned clients Conduct Client training (Client Portal Site, Navi-Claim, etc.) Facilitate resolution of escalated member/Client issues requests Manage Clients Up-sell programs Identify and present Client opportunities to improve costs, service and health Contract maintenance and performance Client retention Committee involvement Lead or support internal department and corporate projects Travel to Client sites Proposal creation Provide mentoring to the coordinator levels

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