La Crosse Job Listings

Details: Responsible for the coordination of unit operations for all shifts. In this leadership role the supervisor promotes collaboration among all members of the interdisciplinary team, facilitates patient care delivery and timeliness of service, role models and promotes excellent customer service, prevents and/or resolves conflict and, overall, provides for an optimal patient care and work environment. In the absence of the Manager the Supervisor makes unit decisions. • Assists with the functional management of the department and is responsible for the unit(s) in absence of the Manager • Makes decisions, after consulting with the appropriate individuals, for continued unit operations in the absence of the Manager. • Responsible for projects/processes that are essential to the success of the unit. (Charging processes, new hire orientation, maintain statistical data, time/attendance and QI). • Actively participates and manages operations during emergency situations, including participation in disaster preparedness. • Actively participates in meeting facility and strategic goals- ie COMPASS 2020 • Demonstrates successful conflict resolution in a timely manner with patients, families, physicians and other healthcare team members. • Provides appropriate feedback to the Manager from all customers to help identify needed improvement processes. • Consults with the Manager, Director, Medical Director or House Supervisor to appropriately and timely to discuss and resolve problems. Uses the Chain of Command appropriately. • Actively involved with enhancing patient flow by communicating effectively and timely with bed control staff. • Supports the mission and vision of the CHRISTUS Health System and demonstrates excellent customer service at all times. • Understands and is committed to helping Cabrini and its associated facilities achieve its financial goals. Complies with System and facility safety policies and rules; • Assists with the responsibility of the employment, orientation evaluation, and discipline of associates in the departments. Promotes growth and development of individual associates and harmonious relationships and positive attitudes among the staff. • Assists the Manager in maintaining a standard of nursing care that satisfies the requirements of hospital philosophy, policy and procedure, and legal nursing practice. Provides a staffing pattern appropriate to the nursing care needs of the patients. • Knowledgeable of policies, manuals, and communications. Takes responsibility for self-growth and job improvements. • Enhances professional growth and development through participation in education programs, current literature, in-service meetings, and workshops. • Attends meetings as required. Serves as a unit representative at assigned meetings. Participate on hospital committees as requested and serve as consultant to other departments. • Performs other related duties as assigned or requested. • Promotes growth and development of employees and is responsible for annual Performance Appraisals. • Participates in the annual review and revision of Job Descriptions and Performance Appraisals. Whether your skills lie in patient care or administration and you prefer to work in not-for-profit health care, CHRISTUS Health facilities may have a career opportunity for you. CHRISTUS Health and our facilities are committed to being an equal opportunity employer as part of our on-going mission. It is the policy of CHRISTUS Health not to discriminate on the basis of race, color, creed, religion, gender, orientation, disability, age or national origin. CHRISTUS Health is committed to providing meaningful benefits for you and your family and to sharing with you the prosperity you help create. We support our health care teams with competitive compensation and an outstanding benefits package. Medical Health Coverage Prescription Drug Plan Dental Coverage Vision Coverage Long-Term Disability Group Term Life Accidental Death & Dismemberment

Details: GCR is one of the nation’s largest full service Tire & Service companies. Our extensive network of tire stores provides greater availability for customers to purchase tires and related services. GCR Tires & Service is a division of Bridgestone America's Tire Operations (BATO), providing outstanding service from well over 200 locations in 48 US States and Eastern Canada. GCR Tires & Service has the right mix of service, new tire and re-tread knowledge to ensure the ongoing success of our customers. Most of our locations also offer 24-hour roadside assistance. We offer a wide variety of passenger, light truck, medium truck, agricultural, industrial and off the road tires from brands such as Bridgestone, Firestone, and many more. Bridgestone is an Equal Opportunity Employer TIRE SERVICE • Mounting, balancing, rotating, and repairing all types of tires from passenger to large trucks. • Check for needed additional service. • Clean and paint used tires and place in used tire stock. • Any other duties as assigned. GENERAL SERVICE • Drive vehicles to deliver and pick up merchandise. • Move customer’s vehicles. • Stock and assist with physical inventory. • Maintain tools, equipment, and service truck in efficient operating condition, keep clean (inside & out). • Unload and load tire and related items from truck as required. • Adhere to all traffic and speed regulations. • Operate a forklift (depending on facility) • Sweep floors, clean restrooms, perform other duties and tasks as assigned. • Attend meetings held by Store Service Manager. • Process all necessary paperwork in a timely manner. • Observe all safety rules and procedures associated with performance of duties. • Use personal protective equipment according to regulations and policies.

Details: POSITION SUMMARY: This position is responsible for providing the proper supervision, inspection, administration, and application of all engineering policies, procedures, and services related to the installation and maintenance of track, track components and related equipment over the entire KCS system. The position requires extensive travel of KCS lines.

Details: The Marketing Associate is the primary contact with customers within an assigned region/zone. They perform marketing, sales and consulting functions via telephone and computer to develop, implement, maintain and enhance assigned dealer marketing and customer attainment and retention goals. SPECIFIC RESPONSIBILITIES Build strong consulting relationships with assigned dealer base through an in-depth program knowledge, a pleasant demeanor and a positive attitude. Educate and inform dealer base on current Original Equipment Manufacturer (OEM) program offerings and services, encourage enrollment, offer consultation regarding current dealer product/service selections and assist dealers with marketing goals. Create, update and maintain marketing plans for individual dealers in order to minimize risk and maximize performance. Review changes to the marketplace and industry and adjust marketing plans. Maintain detailed documentation of dealer communications, including customer service opportunities and complaints, in the Contact Manager system. Maintain calendars and timelines for assigned marketing initiatives. Promote customer acquisition, retention and response while improving brand awareness and return on investment for client. Produce periodic reports and recommendations regarding performance status of dealer base. Implement quality control process for marketing materials, dealer selections and dealer originated copy. Travel may be required. Other duties as assigned. ESSENTIAL QUALIFICATIONS Education/Knowledge: Bachelor�s degree (BA or BS) in Marketing or 1-3 years experience in marketing, customer service and/or sales. Experience / Skill: Must be able to write reports and business correspondence and have the ability to effectively present the information to management or customers. Ability to perform effectively within a team environment is a must. Ability to work well under pressure, meet deadlines and handle multiple projects is essential. Must be able to work with all levels and backgrounds in a diverse workforce. Proficiency in Microsoft Office specifically including Word, Excel, and Outlook. Experience in an office environment required. Desired skills include: Experience with direct marketing, experience creating/implementing marketing plans. Automotive industry experience is a plus.

Details: Ref ID: 04600-121421 Classification: Financial Analyst Compensation: $45,000.99 to $55,000.00 per year Prestigious corporation in Milwaukee is recruiting for a financial analyst. This financial analyst will be responsible for assisting with the preparation of the division's budgets, financial analysis, ad hoc projects and strategic planning. BS in Finance is required as well as 3+ years of experience.

Details: Administrative Assistant The Administrative Assistant provides support to the Foundation Director. This position is scheduled 20 hours a week working Monday through Friday. Additional hours/days may be required for special event participation and assistance. Responsibilities will include maintenance of database, generating reports and general correspondence, coordinating bulk mailings, transcribing meeting minutes, typing and recordkeeping. Requirements include a 2-year Associate Degree or 1 year related experience or a combination of.

Details: Job Summary: The Director of Sales, TELS and DSLS recruits, develops and leads a team of experienced Corporate Account Managers. The Director generates revenue and margin growth by developing strategic business direction, managing the successful implementation of the sales plan, and tracking results. This individual will participate on the Senior Leadership Team for TELS|Local Services as well as the Senior Sales Leadership Team. Reports to: SVP, Sales Company: Direct Supply is the nation’s leading supplier of equipment, services and eCommerce systems to the Senior Living profession. Since 1985, we have assembled one of the brightest, hardest-working teams in America. Our high-tech culture is fast paced, and our business continues to grow at an astounding rate year after year. Best of all, we are a Milwaukee-based, 100% employee-owned company that offers great opportunities for ambitious, motivated people. Essential Job Functions and Leadership Responsibilities: Meet and exceed revenue and margin targets for specified division. Hire, train, lead, coach and develop a team of world-class sales professionals. Drive revenue and margin growth through the development of a performance-based sales organization adept at understanding and responding to local market opportunities. Develop a data-driven understanding of the business, market and customer opportunities (e.g., sales funnel, account penetration, customer segmentation). Develop and cultivate effective customer relationships in order to grow customer base and ensure customer needs are met. Collaborate with Marketing and other sales leaders to develop and drive one- and three-year strategic plans to achieve aggressive sales and margin growth goals. Analyze and evaluate effectiveness of sales methods, systems and processes, as well as associated costs and results. Manage sales budgets and utilize appropriate metrics and reporting tools to measure and assess sales results. Participate on the Senior Leadership Team for TELS|Local Services as well as the Senior Sales Leadership Team, contributing to the overall effectiveness and performance of the DSI sales team Participate in customer visits at Direct Supply and travel to visit customers as needed. Control expenses to meet budget guidelines

Details: Inventory Coordinator LAUNCH Technical Workforce Solutions is seeking Inventory Coordinators for an opportunity in Appleton, WI. Job Duties and Responsibilities: Inventory Coordinators use established procedures to move parts/material, unload freight, and process pick/delivery tickets. Process pick/delivery tickets by pulling and issuing parts to support Service Center Pick up and move parts/material to Shipping, Manufacturing, Back Shops and other departments. Warehouse parts in compliance with the Material Handling Standards Unload freight from delivery carriers. Operate material handling equipment and company vehicles as required.

Details: SCCM Engineer Milwaukee, WI 4+ months • Extensive experience in Software Distribution, Packaging, Patching & Imaging • Experienced in Planning, Designing, Implementing and troubleshooting of SCCM • Sound knowledge of Active Directory integration, GPO management, Reporting analytics from AD • Experienced in Windows Server OS Support (2008 and 2012) • Experienced in managing a client / server environment • In depth understand of Windows Operating systems (Win7 and Win 8). • SW Deployment including monthly patching and client health remediation • Experience in Image development and deployment and knowledge of OSD/CDT (MS Task Sequencing) • Understanding of OSD technologies and task sequencing • Trouble shooting skills including logging of issues and root cause definition • Sound knowledge of MS Office • Understanding of scripting • Great understanding of Scripting WQL, SQL and PowerShell for SCCM • Strong knowledge of Registry • Monitor ISV and patch releases • Packaging experience should include Wise Package Studio and admin studio along with VBscript and SMS packaging • Full understanding of downloading and deploying MS patches using WSUS within SCCM • Experience of working with OS tools i.e. MDT, WAIK, Sysprep, WIM, WinPE • Experience on creation of application virtualization packages (App-V) • Develop and Publish a Procedure for being notified of OEM Patches released

Details: This position is the primary contact between the Company and the clients and is responsible for maintaining client relationships and managing client projects for job profitability and client satisfaction, while preserving client confidentiality and protecting specific company information. Essential duties and responsibilities include: using Data Dimensions’ methodologies to manage project; working with project teams to assess client needs and identify specifications for client projects; ensuring workflows and project specifications are disseminated; setting up and monitoring program testing; scheduling training; documenting processes to completion; coordinating all billing information; maintaining lines of communication between clients and internal departments after project implementation; reviewing job profitability, acting as the Company’s representative post-sale. This position requires travel to client and vendor offices, to Data Dimensions’ satellite offices; acting as a mentor and supporting team training; following department standards for network and e-mail file management and other duties assigned as deemed necessary per the Corporation.

Details: Full Time Sterling House Onalaska - 949 Tenth Ave. N. Onalaska, WI 54650 Job # SMNEonaWI150609 A career with Brookdale has never been more rewarding! Brookdale is the only national full-spectrum senior living solutions company and committed to providing the best options for our over 110,000 residents we serve. The services that we offer ensure residents continue to live the lives that they want while also meeting all of their needs along the way. Every day our associates collaborate to guarantee this promise is fulfilled in more than 1,150 communities in 47 states. Our Senior Living Solutions include: Independent Living, Assisted Living, Memory Care, Skilled Nursing, Continuing Care Retirement, Therapy, Hospice, Home Health, and Personalized Living. More than a company, it is a calling. Key responsibilities include: * Maintains and/or improves upon the occupancy level and revenue production of the community to include managing the sales process and completing all activities required for a sale * Manages the sales process by assisting prospective residents, their family members, and/or advisors in the decision-making process by understanding their needs and educating them about the community’s services and programs * Represents the community and increases awareness through participation in outside events, professional groups, and community involvement in the local market At Brookdale, you will enjoy a rewarding career with a forward thinking company while receiving an impressive portfolio of benefits designed to help you maintain a comfortable lifestyle for you and your family, including • Major Medical • Dental• Vision• Flexible Spending Account • Short-term Disability • Long-term Disability • 401(K) with Company Match • Life Insurance • Tuition Reimbursement • Paid Vacation & Holidays • Continuing Education • License Reimbursement We seek the following principal qualifications: * Bachelor’s degree in marketing, business, or related field from an accredited college or university is preferred * Sales experience with a proven track record of generating and closing a high percentage of qualified leads * Ability to work in a team environment, a willingness to be flexible, strong attention to detail and a desire to work with the aging population * Proficiency in Microsoft Word, Excel and database systems is required * Experience with public speaking a plus Please visit www.brookdalecareers.com to apply for this position. If you are a Brookdale Associate, please consider referring someone through the Good People Program! Brookdale is an EOE-(Equal Opportunity Employer) and drug free work place Sales and Marketing Manager, Healthcare Sales Manager, Inside Sales Manager, Business Development Manager, account executive, account executive salesperson, business development, cold calling, director, management, manager, outside sales, sales, sales director, sales management, sales manager, salesman, salesperson, inside sales, quota, sales, ad, advertising, manage, management, manager, market, marketing, marketing coordinator, marketing manager, Onalaska, WI, Wisconsin

Details: The Wells Fargo Funds Management Group (WF FMG) Transfer Agent Operations team supports clients,intermediaries, and internal business partners. The team provides oversight of key external vendors who provide services to clients invested in our closed-end, open-end, and Luxembourg domiciled products; assesses and mitigates operational risk; provides transfer agent regulatory perspective; offers intermediary support services; executes project management; facilitates WF FMG business continuity; and performs facility services functions. Provide operational oversight and support to transfer agent related activities for WFAM’s Luxembourg domiciled investment products. Oversee service levels and key performance indicators for the Luxembourg based transfer agent

Details: At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, innovative and driven leaders. If you'd like to help us build the place to find and buy anything on-line, this is your chance to make history and be intimately involved in growing our business by leading and supporting new building growth. We are looking for a dynamic and innovative leader who will enable this growth through implementation and support of our high volume-hiring platform. Key to this mission is strategic, large-scale project management initiatives that will allow us to scale our organization for the future in a dramatic way. This role is both a strategic and hands-on leadership role, currently on our NAFC Staffing Engine, supporting network wide growth of our Amazon Fulfillment Centers by initially functioning as a critical ‘New Business and Building Launch Leader’ focused on high volume recruitment. • Are you passionate about developing and preserving a positive relationship with candidates? • Does the development and delivery of exceptional training programs, which create staffing expertise in operations, excite you? • Do you believe that automation trumps manual processes every time. • Can you “think big” in the creation of processes and tools that are designed for global, long-term use? Successful candidates will demonstrate and be responsible for some of the following: • Create and drive innovative and scalable system, process and selection mechanisms to support our high volume hiring growth. • This role needs a leader that is exceptional at developing and driving critical people initiatives, large projects and providing great internal stakeholder and candidate customer support. • Driving network HR and Recruiting functional process excellence. • Design scalable new site launch processes to address both selection and recruitment challenges. • Support large scale recruitment events such as job fairs, direct hire events and other community events at new site locations. • Assist in developing and teaching internal manager interview skills network wide by conducting interview training to ensure consistency and a high hiring bar. • Report and follow up on metrics for all recruiting activities (non-exempt) for each member of the team. • Provide metrics inputs to various reporting decks; communicate key performance indicators to Amazon Fulfillment Centers in support of staffing objectives. • Lead and participate in our team efforts of driving and developing standard work through creating scalable, repeatable processes and platforms to successfully launch our buildings in a consistent fashion. • Serve as a critical mentor and influencer of a cross functional group of Sr operations and HR leadership, also serving as a liaison between corporate and NAFC recruiting teams and the NAFC Staffing Engine team. Amazon Operations and Distribution is a 24/7 environment and shifts may change due to business needs. Basic Qualifications: • 5+ years of large scale project management experience, with a focus on continuous improvement, lean principles and process standardization • Completed Bachelor’s Degree from an Accredited University • Authorized to Work in the U.S. Without Sponsorship • Ability to multi task and manage your workload in a rapidly changing environment. • MS Office Suite and strong analytical skill sets are required for the successful candidate • Travel up to 50% to NAFC locations is required. • Ability to work with all levels of associates and managers Preferred Qualifications: • Previous HR, Recruiting or 24/7 operations experience • Innovative, flexible and creative in recruiting efforts • Strong internal customer service focus Amazon is an Equal Opportunity Employer

Details: Ref ID: 04620-112724 Classification: Personnel/Human Resources Compensation: $13.98 to $16.03 per hour Officeteam is looking for an Administrative Assistant with excellent communication skills! As the Administrative Assistant, primary duties will involve assisting the Human Resource team in recruitment efforts. Sourcing, screening, applicant tracking, and reference checking will be involved. A great way to break into HR! Apply directly to Alex.S!

Details: Ref ID: 02320-114760 Classification: Accounting Clerk Compensation: $11.88 to $13.75 per hour A growing entrepreneurial company in St. Paul is seeking a detailed oriented part time Accounting Clerk. This person will be responsible for light invoicing, data entry and additional administrative tasks. Tasks will include but are not limited to: - Receive incoming inventory into the office and make sure it is processed correctly - Responsible for filing all invoices - Process A/P invoices, match invoices to their correct purchase order, and send them to the vendor - Payment posting - Inputting cost information into the correct fields Qualifications for the Part time Accounting Clerk: -Communication skills over the phone - Data entry skills and proficient in Excel - 1 + years of A/P and A/R experience - Experience with invoicing -The ability to work under pressure and meet deadlines -Proficient in QuickBooks software If you like working in a fast-pace environment, variety in your daily work, and can take initiative the Part Time Accounting Clerk position is the role for you! Hours for the Accounting Clerk position will be 20-25 hours per week. As an Accountemps candidate you are eligible for holiday pay after 28 weeks, referral bonus, health benefits, and are paid weekly! Please send a resume to Lindsay.B for review and consideration.

Details: Ref ID: 04600-121422 Classification: Accounts Payable Supervisor/Mgr Compensation: $45,000.00 to $55,000.00 per year We are seeking an experience Accounts Payable manager for a direct hire opportunity with our client in Pewaukee. If you have 10 years of experience in a full-cycle accounts payable role with at least 5 years of leadership along with experience in a high volume AP environment please email your resume to

Details: Ref ID: 04640-9760497 Classification: Account Executive/Staffing Manager Compensation: DOE Join one of the Worlds Most Admired Companies Robert Half Technology is looking for a Technical Recruiter to join our team. If you are a self-confident, motivated person with a strong work ethic and excellent communication skills and you enjoy a fast-paced team-driven environment we invite you to apply below and visit rht.com. We are looking for Technical Recruiters to join our team across the globe. Regionally we have openings in Oklahoma City, Tulsa, New Orleans, St. Louis, Kansas City, Dallas/Ft. Worth, Austin, Houston, and San Antonio. Top Reasons to Work for Robert Half: EXCITING CAREER OPPORTUNITIES WITH THE INDUSTRY LEADER Our more than 65-year history of success and strong client relationships provide a level of stability few companies can match. PERFORMANCE = REWARD We offer exceptional earning potential and a competitive benefits package. Our compensation structure helps foster an entrepreneurial spirit and gives you control over your total compensation. UPWARD MOBILITY With more than 345 locations worldwide, we provide excellent career advancement potential, both locally and beyond. TOOLS FOR SUCCESS We provide world-class training, client relationship management tools and advanced technology to help you succeed as a Technical Recruiter. RESPECTED WORLDWIDE Robert Half once again was listed on FORTUNE® magazines list of Most Admired Companies. (March 18, 2013) Job Description As a Technical Recruiter, your responsibilities will include: Recruiting, interviewing and placing IT professionals in contract and contract-to-hire positions with our clients. Providing the highest quality customer service to both clients and candidates. Providing consistent communication and career guidance to candidates. Participating in industry trade associations to increase our presence within the local IT community. Strategizing with teammates to accomplish weekly business growth goals. Qualifications: Bachelors/Associates Degree preferred. Self-confidence, perseverance, excellent communication skills and a high sense of urgency. A strong desire to succeed. If you are looking for an exciting new career with exceptional growth opportunities and earning potential, apply today! You may submit your application materials online or call 1.800.793.5533 for additional ways to apply. Robert Half is an Equal Opportunity Employer.

Details: Flex Sales Associate MarketSource is currently searching for a part time Mobile Flex Wireless Team Member to operate as flexible resources within the market. This role will allow Target Mobile's retail locations to have consistent coverage while increasing sales and revenue of wireless products and services through direct selling within Target Mobile National Retail locations. This Target Mobile Flex Wireless Team Member position will be utilized as a career opportunity for part time sales associates to move up into and prove themselves for future promotions into store sales manager positions Responsibilities: Sales: Drive sales productivity and customer satisfaction within Target Mobile retail locations on various wireless products, accessories and services to customers Engage in side-by-side selling with retail associates Grow Target Mobile's wireless division sales performance and other key metrics through sales, training and marketing promotions Develop and manage in-store promotions, coordinating with appropriate personnel Implement and manage wireless sales events in retail locations Position Target Mobile's value, including but not limited to: Creating product and brand awareness for various wireless products Communicating competitive knowledge and advantages of various wireless carriers products and services Communicating Target Mobile's benefits compared to competition Effectively communicating various wireless carriers plans, features, products and services to customers Creating first-rate customer experiences Supporting select retail outlets in assigned geographical territory Training and Coaching: Provide Client product and service, including but not limited to Providing customer service consultation within Target Mobile retail locations Ensuring that retailers associates are trusted wireless experts of all wireless carriers products and services Coaching for content and skill improvement to retail store management and sales associates Providing positive reinforcement and training techniques to promote learning and skill improvement Providing general coaching to sales associates to sell/demonstrate wireless products and services to potential customers Maintaining sound knowledge of multiple carriers’ wireless products and services Attending requested training sessions and conference calls Reviewing new product and service offerings from client Relationship Development: Establish and manage critical relationships within retail stores, district management and support team Develop and manage positive business relationships with retail store management and employees Consult with store managers in their development of detailed monthly business plans for each assigned location, seeking consensus on monthly client goals, including but not limited to: Managing and tracking progress against plan Communicating progress and opportunities with store managers and client leadership Communicating back to DM any positive feedback, issues, complaints or opportunities learned from covered shifts Serving as a point of escalation for questions or issues involving individual customer issues Merchandising: Partner with store managers, ensuring correct product mix and quantities, including but not limited to: Ensuring proper merchandising at locations, including product placement, maintenance, and brand compliance Increasing visibility of wireless carriers’ products and services Restocking merchandise as needed and allowed Working with in-store personnel Management: When backfilling shifts in store during appropriate times, participate in retail partner’s weekly sales meeting, including but not limited to: Providing regular reports to sales leadership Participating in and completing required sales training

Details: A growing medical supply company(DME) is seeking motivated and successful candidates to join our sales force. We help people everyday by selling products that help the quality of life for our customers. We are looking for recent college graduates that are seeking to begin a career in medical sales. We are also looking for experienced sales and marketing representatives that want to further their careers. We were recently named one of "The Companies To Watch" in City Business. If you want to ride the wave of success, please apply with a resume. This position pays hourly plus a possible monthly incentive based on sales results.

Details: Position Summary Lead a team of 10-15 customer service representatives by positive and professional example, and advocate the customer care routine. Monitor customer service team members to ensure each individual is consistently providing exceptional service to our students. Provide customer service representatives with coaching and guidance to ensure service excellence standards are being achieved. Job duties are performed in a student support/call center environment. Must learn and become well versed in several product lines and systems with flexibility to adapt to changes in products and services offered, and exhibit the ability to learn quickly and retain information. Key Job Responsibilities - Provide coaching and feedback on performance to team members by developing, documenting and reviewing action plans with associates for maintaining and improving performance. - Monitor and evaluate associate calls to observe employee demeanor, technical accuracy, and adherence to company policies and procedures. - Investigate and resolve customer/student complaints promptly to ensure satisfaction. Document and escalate issues and complaints as outlined in escalation policy. - Interface daily with team members, leaders, and other departments to address company needs and promote the desired brand experience. - Conduct annual performance reviews with manager input and guidance. - Maintain a comprehensive knowledge of the products and services offered by our company, to include knowledge of all customer information systems, web site navigation, and databases. - Ensure adherence to FLSA regulations by regular monitor/review of time sheets, telephony reports, and attendance logs, to include bi-weekly time sheet approvals. - Identify process and performance deficiencies and recommend courses of action to improve performance and resolve operational problems. - Perform other duties as required or assigned which are reasonably within the scope of the activities stated above to achieve organizational goals. Minimum Qualifications - High School Diploma or GED - 1-3 yrs related experience - Customer Service/Supervisory experience - Ability to coach and lead a team successfully; demonstrated ability to multi-task, problem solve and work calmly under pressure; excellent written and oral communication skills; adaptability to changes in workload, systems and processes with resilience and a positive outlook. - Service oriented with exceptional interpersonal & leadership skills; strong commitment to providing excellent customer service; self-starter with high energy and diligent work ethic