La Crosse Job Listings

Details: Entry Level Caregiver - No healthcare experience needed Home Instead Senior Care Entry Level Caregiver - No healthcare experience needed! Job Description Do you enjoy getting to know people and building relationships that will last? Do you have a heart for helping those in need? If so, this entry level Caregiver role could be just the fit for you! As a Caregiver, you will provide a variety of non-medical, home healthcare services for seniors in their homes, allowing them to be safe and stay independent. At Home Instead Senior Care, we strive to provide compassionate and reliable home services to enable seniors to remain at home. Established in 1994, we’ve grown from a handful of local families to over 1,000 franchises nationally and internationally. We support those that are a part of our team, offering competitive pay and benefits as well as a variety of shifts. Entry Level Caregiver Job Responsibilities Our Entry Level Caregivers provide companionship and conversation for our clients, enhancing the lives of aging adults throughout our community. Caregiver duties include: Light housekeeping and preparing meals Reminding clients of medications and appointments Assisting with grooming, bathing, toileting, and incontinence issues Caring for clients with Alzheimer’s

Details: Supports engineering activities such as design, test, check-out, modification, fabrication and assembly of prototype electro-mechanical systems, experimental design circuitry or specialized test equipment. Applications may include analog, digital and/or video circuits, and logic systems. Works from schematics, diagrams, written and verbal descriptions, layouts or defined plans to perform testing, checkout and trouble-shooting functions. Performs operational test and fault isolation on systems and equipment. Assists in determining methods or actions to remedy malfunctions. Assists in the design, construction, test and check-out of test equipment. Uses manufacturing, test, development or diagnostic equipment, including, but not limited to, test programs oscilloscopes, signal generators and specialized test apparatus.

Details: Johnson Motors, a General Motors dealership, in business since 1925, with locations in New Richmond, St. Croix Falls, and Menomonie, has an immediate opening for the right individual to join our New Richmond team as an F&I Manager/Business Manager. Earn a MINIMUM $60,000 in your first full year; high performers earn in excess of $100,000 . Do you have these qualities? • Desire to become an integral part of our customer-focused sales team • Aspire to provide financing and vehicle protection solutions for our customers • Self-starter with a “can-do" philosophy required • Enthusiastic team player • View challenges as the next opportunity • Take pride in enhancing overall customer experience through leadership • Previous financial and/or sales experience helpful but not required

Details: Martin Transport, the nation’s leading tank truck carrier is hiring drivers for regional & OTR hauls. 0-3 day routes. Hauls to TX & LA. PAY Excellent Pay: Recent company driver pay averaged $1,031 per week Annual Safety Bonus / Quarterly Safety Bonus / Quarterly Service Bonus Programs Tenure Bonus Program: Up to 5% of Line Haul Driver Away Pay: 10% bonus pay for out 14 days Recruitment Bonus - Driver Referral Incentive Program ($1,500 for each new hire) BENEFITS Lots of home time - 55% of our drivers are home daily, 40% are home weekly Medical, Dental, Vision, Rx, Life Insurance 401k with company contributions ESOP Holiday & Vacation Pay Uniforms Much More! QUALIFICATIONS Must have a current CDL w/HazMat 23 years of age or older, & DOT qualified Minimum of one (1) year verifiable experience

Details: IT Manger of Business Systems SC Data Center is an affiliate company of Colony Brands, Inc., which is one of the world's largest and most successful direct marketing catalog and e-Commerce companies. To support our growing business, we are seeking an IT Manager who has had experience with leading mainframe programming teams and data transformation experience. What You'll Do You'll work with leading an experienced programming team and you'll be responsible for the full programming and development life cycle of assigned business units. You'll also be responsible for: • Guide/oversee the installation of software solutions • Managing/coordinating the gathering user requirements. • Overseeing the documentation process for project designs. • Leading data transformation projects for legacy based systems to new solutions, including researching software solutions.

Details: Come and grow your career with Community First Credit Union! Take advantage of this exciting opportunity to join our new Kimberly Branch and expanding presence in the Appleton market, as a Mortgage Loan Originator. If you are interested in: Offering competitive mortgage solutions to our members Focusing on primarily conventional mortgage products (no government lending!) Working in a team environment with a high volume of foot traffic and a highly successful internal referral program Making a difference in our members' lives - we are not a cookie-cutter organization, and we are not looking for cookie-cutter loans Growing relationships within the community Being proud to say, "We'll Find a Way!" ...Then this could be the perfect position for you. If you have previous experience as a mortgage lender, mortgage originator, mortgage specialist, or mortgage loan officer, and are passionate about making things happen for our members, then we are looking for you!

Details: U.S. Cellular believes a sale is really a connection. It's an opportunity to understand the changing needs of your customer, and share your extensive knowledge about the products and services that'll best serve those needs. You'll quickly discover that the solutions you offer do more than just strengthen your relationship with your customer. They become the driving force behind our customers' excitement in recommending us to family and friends. As the face of U.S. Cellular, your work is critical to driving winning results that will grow our business. You'll be leveraging your skills and experience in sales to quickly build great rapport with your customers, conduct a thorough needs assessment to help you make smart product and service recommendations, and overcome any obstacle to your achievement of a successful sale. After all, the best close is only the beginning of a great relationship with your customer. Aside from core academic fundamentals, like a high school diploma, you'll have experience in consultative selling and successfully positioning products and services. While having experience in a commissioned environment is an additional asset, the sales skills you bring to the business are most critical to your success and your ability to deliver the world's best customer experience. As a sales associate you will receive a competitive hourly rate plus the opportunity to earn additional incentive for a Total Targeted Compensation of over $40K+ per year. We also include a comprehensive benefits package which includes paid time off, medical/dental/vision, 401k, a pension plan, an associate scholar program and much more! Being there for our customers when they need us most is a top priority, and this requires you to be open and flexible in scheduling time around their needs during normal business hours including weekends and holidays. Are you ready to uncover your true potential in an environment where you will be respected, trusted and empowered to make quality business decisions to delight our customers and have access to the latest wireless products and industry changing services? Then come to work in our competitive yet collaborative team-focused sales environment, where best practices are shared and peers are supported. At U.S. Cellular you'll portray the values that make up our "Dynamic Organization," and provide the best customer experience to achieve winning business results. We don't just say it-we live it! U.S. Cellular is a drug-free workplace and committed to diversity and inclusion. High School diploma or state equivalency required. 1 year customer-facing experience preferred. 1 year retail sales experience preferred. 1 year cellular industry experience preferred. Strong written and interpersonal communication skills required. Must be flexible to work evenings, weekends and holidays as required.

Details: Now Hiring an Experienced Restaurant Leader in Lafayette, LA Carrabba's Italian Grill is GROWING and we need a passionate Restaurant Leader to join our team at our restaurant in Rochester. Being part of our family is a big responsibility and we know it takes a special kind of person. We have a passion for taking care of our people who in turn take care of our customers. We take pride in our appearance and performance and are committed to providing excellent service while striving to become the Neighborhood Restaurant of Choice. Job Responsibilities Carrabba's Leader,are responsible for the daily operations of all FOH/BOH functions and rotate an assigned area of responsibility all while providing an exceptional dining experience for our customers. This will include the appearance and presentation of the dining room, bar and kitchen and leadership of all FOH and BOH employees who we affectionately call "Micos." Some additional job functions: Assisting in maintaining staffing levels and training/development of restaurant employees Enforcing safety and sanitary practices Ensuring that employees adhere to all operational standards with total commitment Being a role model and setting excellent customer service and work examples Responding to guest comments and seeking opportunities to build guest count Involvement in budgetary and other financial responsibilities Maintaining and demonstrating knowledge of our scratch kitchen and menu Engaging in community and market-related opportunities at the restaurant

Details: As one of the top 100 engineering firms in the U.S., and the largest headquartered in Wisconsin, Foth is a tightly-knit and diversified team of over 600 members strong. Our engineers, scientists, consultants, construction managers, and affiliated professionals work together to deliver smart solutions to our public and private clients. Foth Infrastructure & Environment, LLC is currently seeking a team-focused, innovative, and results-oriented Environmental Engineer or Scientist who is looking for new learning experiences, opportunities for career growth, and a desire to contribute to our clients’ success. This position will be working out of our Green Bay, WI location. Primary Responsibilities: Monitor and balance landfill gas collection and combustion systems Conduct landfill surface emissions monitoring for methane Perform groundwater and other environmental sampling for landfill and remediation sites Assist in designing and operating landfill leachate systems, gas management systems, and other landfill systems Prepare permit submittals to regulatory agencies Perform basic scientific/engineering calculations Complete construction quality assurance observation and documentation on landfill and remediation projects Assist with preparation of regulatory compliance plans and reports Prepare sampling plans and collect field sampling data (soil, groundwater, and air) Perform construction administration tasks Identify and proactively communicate opportunities to address client issues, solve problems, and improve operations Assist with data management including evaluation of data and QA & QC Manage and maintain sampling /monitoring program All Foth Members are expected to: Travel as required (domestic and/or international) for field work and/or other client/business objectives Demonstrate behavior consistent with Foth Basic Principles and Values Work collaboratively and build effective relationships with others Communicate effectively across all levels within organization Maintain a positive attitude Interact with clients as required

Details: ISO 9001 experience ( a must) Review specifications and compares product listing or sample model to ensure completion of assembly. Works with other departments, production, product coordinators, shipping and receiving upon direction on various quality related issues to minimize the repeat of rejections or -Execute and implement operating procedures Investigate and review processes to the compliance Conduct investigations and resolve product and process problems related to quality/compliance issues Review/maintain corrective actions and other quality documentation

Details: The Hospice RN assists in the development and supervision of the Plan of Care for each of their patients; they visit their patients on a regular basis; perform physical assessments; monitor medications; work closely with the physician & other team members to manage pain and other symptoms; educate & provide compassionate support; help make every day count. Many nurses who have worked in other settings say that hospice allows them to spend quality time with their patients and families, develop caring relationships and enables them to utilize a great deal more of their professional training. Our RN's provide skilled and compassionate nursing care to hospice patients and families in their home or community and coordinates activities of home health care. Major Job Functions: - Provides skilled nursing patient care or service within the established plan of treatment and maintains quality assurance for records of patients assigned to him or her. - Prepare written instructions to home health aides for patient care consistent with the Plan of Care and supervises the aides on a routine basis to accomplish the plan of treatment, which has been developed. - Coordinates all services relative to providing skilled nursing care. - Assesses patient physical, psychological, social, and environmental status; identifies problems, plans and implements the appropriate interventions and initiates the Plan of Care based on these findings. - Reports pertinent observations and reactions regarding changes in patient status to the appropriate team person (i.e., physician, supervisor, occupational therapist, physical therapist, social worker, nutritionist, or family member), and provides follow-up to assure resolution of an identified problem. - Records observations accurately and concisely and maintains patient’s medical record in accordance with SouthernCare policy. - Evaluates patient’s responses to approved Plan of Care. - Administers medications and performs treatments to assigned patients. - Educates the patient/family regarding proper administration of drugs and biologicals and their side effects with documentation in the patient’s record. - Counsels with patients/family members on the Dying Process and related issues. - Participates in on-call rotation, including supervision of LPN’s, as assigned by Clinical Director. - Performs admission procedures as assigned and generates Plan of Care per agency policy. - Knowledgeable regarding Hospice Medicare, Hospice Medicaid, Medicaid Waiver, other payor source, and their implications for patient care. - Takes part in appropriate and timely discharge planning for hospitalized patients with facility’s social worker. Requirements: - Graduate of an approved school of professional nursing. Currently licensed as a registered nurse in the State of Employment. - Prior home health or Hospice experience or one (1) year of recent medical/surgical experience. - Must be able to maintain patient confidentiality at all times and be able to abide by HIPAA rules and regulations - Must be proficient with computers, and hand held technical devices such as Smart Phones We are proud to be an EEO employer. We maintain a drug-free workplace.

Details: - The typical 1st shift hours are 6am-3pm. Also must be available to occasionally start at 4am for pre-operational inspections. - This job is open because of a recent expansion. There is a new building that is preparing for USDA certification and there is a need for an additional QA Team member that brings USDA experience. They will be dedicated to the new USDA lines. * This job will be 80% inspections and audits, and 20% lab testing. This role starts out as more of a quality inspector than a lab tech. * Perform routine lab testing and simple lab analysis. * Record accurate data from testing throughout various checkpoints. * Perform Quality checks and inspections on production lines. * Verify correct labeling, dates and product codes * Inspect packaging materials and containers for any damages or defects. * Verify incoming raw materials match orders from suppliers. Perform a review of the paperwork attached to each incoming truck. * Pull samples at regular intervals to be sent out for 3rd party micro lab testing. * Verify COA's match up with purchase orders. * Make determinations if products are meeting QA Standards and decide whether they should be held for further review. * Report any food safety or quality issues to Production Supervisors and Quality Manager. * Complete paperwork and reports. Record detailed information from shifts and report any deviations to management team. * Update and revise SOP's * Assist with updates for Annual Inspections and Audits. * Assist with SQF Projects and revising standards to SQF Certification. About Aerotek: Aerotek, headquartered in Hanover, Md., is a leading provider of technical, professional and industrial staffing services. Established in 1983, Aerotek is an operating company of Allegis Group, the largest provider of staffing services in the U.S. Aerotek operates a network of more than 200 non-franchised offices throughout the U.S., Canada and Europe. For more information, visit aerotek.com . The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, genetic information or any other characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 844 895-8598 or email accommodation@aerotek .com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

Details: Under supervision from a floor supervisor or manager, the Warehouse Quality Inspector provides clerical support to an area or shift of the operation. Responsibilities may vary by location but can include one or more of the following: Receiving, Shipping, Returns, Inventory Control, Quality Control, etc. This position ensures an efficient operation. It also organizes and disseminates information by using the WMS system, telephone, web sites and email. May also be responsible for metrics tracking and reporting. ESSENTIAL JOB FUNCTIONS: Must be willing to work 2nd shift hours of 2:30 p.m. to 11:00 p.m. - Monday thru Friday, and work extended hours including some weekends as needed Previous warehouse quality inspection experience needed Process customer and product returns, damages, scrap and shippers Perform Production Part Approval Process (PPAP) Read, interpret and work from blueprints Use dimensioning and tolerance tools for measuring parts Utilize Microsoft Office Communicate with Purchasing department Use a RF scanner to accurately locate and move material in JDE. Actively participates and contributes to their assigned work team and supports the goals and objectives of the organization. Maintain a safe working environment as a condition of employment. Maintain productivity standard within operational area. Maintain a strong attendance record in accordance with Ryder policy. High school diploma or equivalent One year of clerical or warehouse experience Ability to communicate effectively using verbal and written methods Strong customer service skills are required Intermediate knowledge of MS Office products (Excel, Word and PowerPoint) Knowledge of WMS preferred Experience operating forklift equipment preferred Coordinates activities with clerks from other floor areas, the customer and/or other suppliers as needed Using the location's WMS system updates area or shift metrics as needed Generates daily, weekly or monthly reports, memos, and summaries often of a technical and/or confidential nature Floor work and additional duties as assigned Performs basic administrative tasks for area or shift Maintains filing systems and documents Gathers from and provides information to floor employees in his/her area of support Coordinates activities / meetings / communication for the specific area or shift Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Details: JOB TITLE POSITION SUMMARY: This position will report to theDirector of HR Business Partner Services and is located in New Orleans, LA . It willmanage one direct report and will oversee HR Business Partner Services for ageographical territory for the bank in the greater New Orleans market. It willserve as a liaison to select support units including but not limited toFinance, Audit, Credit and Risk. Will provide proactive leadership bypartnering with clients on company initiatives including employment relatedmatters and legal cases, investigations, performance and talent management andspecial projects. Experience inconducting investigations and project management will be critical. ESSENTIAL JOB DUTIES: · Creates strong business partnerships withmanagers serving as a strategic advisor for associate relations issues;analyzes HR metrics for assigned areas to identify trends in turnover, hiring,promotions, separations and grievances to determine appropriate action · Facilitates and mitigates risk during the voluntary andinvoluntary termination process · Serves as a risk manager regarding employee issues; encourages anenvironment that promotes retention and consistent application of companypolicies · Administers human resources policies to meet organizational needsand comply with state and federal laws · Coordinates EEOC responses and litigation documentation; serves asa liaison with outside legal counsel; conducts investigations as needed · Provides guidelines and oversees management of human resourcesactivities with managers and supervisors in areas such as performance review,employee relations, employee development and talent management

Details: Position Summary: The Campus Brand Ambassador will work with an advertising agency, based in Chicago, to assist in launching Shopko’s new eyewear brand, Asher & Ivy. The main project for the Experiential Marketing Brand Ambassador will be running a semester-long contest that asks students to drive sales for Asher & Ivy. This is the ideal internship for students looking for digital marketing, public relations and advertising experience. Duties and Responsibilities: •Promoting the Asher & Ivy sales contest on campus with provided branded materials •Creating digital marketing content to promote the contest •Managing the contest (keeping track of participants and their progress, ensuring that methods of sales are within brand guidelines, encouraging creative and innovative content for generating sales, problem-solving for contest participants) •Acting as key point of contact between contest participants and Asher & Ivy

Details: Summary Retail Reset Merchandiser Part Time Does friendly, self-motivated and collaborative describe you? Then, Advantage Sales and Marketing wants people like you for our Retail Reset Merchandiser positions! A Retail Reset Merchandiser (RRM) showcases ASM customer's products at retail accounts to increase sales and product exposure by building and maintaining attractive displays, ensuring that customers' and clients' expectations are met (and often exceeded). Retail Reset Merchandiser Responsibilities: Reset Activity, Shelf Conditions and Schematics Completion. Implement customer approved schematics/Plan-o-Grams/MODs with all items tagged and approved by store management. Must be able to take direction regarding tagging, rotating and placing products on shelf. Administration/Reporting: Will complete (web based) accurate and timely reporting, recaps, timesheets, expense reports, etc. Retail Reset Merchandiser Qualifications: High School Diploma or equivalent. Previous retail experience. Strong self-management skills. Ability to complete daily procedures and responsibilities without direct supervision. Ability to communicate effectively both internally to ASM management and externally with Customers. Must demonstrate good judgment and show respect for others. Focused on the general reset of Consumer Package Goods (CPG) at various locations where CPG goods are sold, such as grocery and convenience stores. Responsible for merchandising products at retail accounts within an assigned territory. Advantage Sales & Marketing, LLC is proud to be an Equal Opportunity Employer Responsibilities Advantage Sales and Marketing, LLC (ASM) is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. ASM services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today. Position Summary The Retail Reset Merchandiser (RRM) is responsible for merchandising; resetting ASM manufacturer’s products at retail accounts to ensure customer and clients expectations are met. Essential Job Duties and Responsibilities Reset Activity, Shelf Conditions and Schematics Completion : Be able to implement customer approved schematics/plan-o-grams/MODs with all items tagged and approved by store management. Must be able to take direction regarding tagging, rotating, and placing products on shelf. Customer Relations : must have the ability to communicate effectively both internally to ASM management and externally with Customers. Administration/Reporting : will complete (web based) accurate and timely reporting, recaps, timesheets, expense reports, etc. Supervisory Responsibilities Direct Reports This position does not have supervisory responsibilities for direct reports Indirect Reports This position does not have guidance or mentoring responsibilities for indirect reports Travel and/or Driving Requirements Travel is not an essential duty and function of this job. Driving is an essential duty or function of this job.

Details: Unit: LPN / LVN Flexible Per-Diem Shifts Available Now at Multiple Facilities in the Area! - Competitive Pay Rate - First Called / Last Canceled - 401k w/ Company Match - Weekly Pay / Direct Deposit Looking for a challenge and rewarding career? Can you accept change, adapt well, fit in, and be independent? If you are an LPN with flexibility and motivation to Expand Your Experience, look no further. If you consider yourself a seasoned, clinically competent nurse with critical thinking skills and people skills who can hit the ground running we want to hear from you. Requirements: - Graduate from an accredited school - Minimum one year acute care experience in a Hospital setting - Current State Licensure - Appropriate certifications for position you are applying for Parallon Workforce Management Solutions is uniquely positioned to provide Healthcare Professionals exceptional Career Opportunities across the US! Flexibility Nothing can match the flexibility that comes with per diem shifts. Schedule your work around what's important to you instead of the other way around. Higher Pay Per Diem shifts are paid at a higher rate. The flexibility to pick up shifts as needed, combined with higher wages allows you to maximize your earning potential. Expand Your Experience Having the opportunity to work in multiple facilities will expose you to new coworkers and patients, ultimately broadening your career experience. Ask me about our $750 referral bonus opportunity! Nancy Farmer-Lanz Regional Per Diem Recruiter,Mid-America & Delta Parallon Workforce Management Solutions 1000 Sawgrass Corporate Parkway 6th Floor Sunrise, FL 33323 P: 954.514.1296 www.parallon.com PI91235000

Details: OFFICE ASSISTANT Department: Operations Job Status: part-time FLSA Status: Non-Exempt JOB BAND: Individual Contributor Reports To: Group Manager, Project Manager, Director of Information Systems, or Corporate Administrative Professional Positions Supervised: None Amount of Travel Required: None Work Schedule: This position works between the hours of 7 am and 5 pm, Monday through Friday. Overtime may be required. POSITION SUMMARY This position provides general administrative assistance. REASONABLE ACCOMMODATIONS STATEMENT To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. A reasonable accommodation may be made to enable qualified individuals with a covered disability to perform the essential functions of the position as long as an undue hardship is not imposed. ESSENTIAL FUNCTIONS Provides excellent customer service to vendors, internal, and external customers. Provides administrative assistance to Management, Supervisors, or branch/group personnel. Processes miscellaneous paperwork and reports as needed. Types and compiles miscellaneous documents. Assists with reception and phones. Assists with all incoming and outgoing mail processing and distribution. Assists with meeting and event preparation and setup as required. Performs other related duties as required and assigned.

Details: Job Summary: Airgas Refrigerant’s Inside Sales Associate acts as a complete account manager serving all of their customer’s refrigerant needs. They are responsible for the tasks listed below as well as maintaining a strong supplier relationship with their (Airgas) customers. • Handle incoming customer calls for: o New product orders o Quote pricing o Redirect inquiries for shipping, billing, (other customer support departments) o Quote and process orders for reclamation (used gas buy-back) o Quote market prices, pricing guideline provided by VP of Sales and Purchasing. • Make approximately 75 daily outgoing calls soliciting new business and maintaining existing customer relationships (follow-ups). • Provide customers with industry information if requested • Complete customer calls passed to them from the Sales Support Department • Handle calls from Airgas AM’s to support Cold Front Sales Initiative • Handle calls from Total Access reps to support TA process of selling refrigerants to regional company customers—effort to expand ARI sales. Education and Experience: • High School Diploma or GED equivalent required • Working experience with direct customer contact / customer service preferred • Any combination of experience, education, or training that would provide the level of knowledge, skill and ability required • Ability to display competence in Microsoft Word, Excel & Outlook • Knowledge of SAP environment. • Show high competency of communication and organizational skills

Details: Company Summary: Nsight, parent company of Cellcom, Nsight Telservices, and Nsight Tower wants YOU to join our team! Our family of companies provides wireless, business and residential local service, long distance, internet, web hosting and tower erection and maintenance services in the Midwest. Our green initiatives, commitment to customer service and local philanthropic efforts make us an employer of choice in the state of Wisconsin. We’re looking for individuals who are driven, enthusiastic and care about our community. More importantly, we like to hire people looking to grow with an organization and those who are excited about the ever-changing telecommunications industry. Job Summary: Acquires and retains potential and existing customers by presenting Cellcom’s product and service offerings from a retail location and over the phone. Responds to walk in and telephone requests, providing world-class customer service. Responsibilities & Duties: 1. Sells new services, rate plans and products to potential and existing customers at a retail location and over the phone. 2. Meets individual goals for activations, accessories, features and business retention. 3. Executes and ensures the customer service delivery process is completed in an accurate and efficient manner in the retail location and over the phone while consistently displaying a positive attitude and professional image. 4. Follows appropriate procedures for customer identification and information privacy. 5. Responds to and follows-through with billing and engineering inquiries, and equipment servicing. 6. Performs duties to proactively retain customers, including rate plan analysis, outbound phone calls and presenting of renewal offerings. 7. Prepares and programs phones for sale and updates software as needed. 8. Performs basic service functions, prepares loaners for customers and sends phones to repair department. 9. Supports the customer delivery process by completing tasks as requested by supervisor such as ordering, delivering and stocking of resources, housekeeping, cash handling, invoicing and all required paperwork. 10. Advises supervisor of customer feedback, objections and concerns, seeks opportunities to save customers, participates in team initiatives and meetings and prepares various reports. 11. Provides timely customer follow-up calls and thank-you cards.