La Crosse Job Listings
Marketing Specialist
Details: RESPONSIBILITIES: Kforce has a client in Germantown, Wisconsin (WI) that is seeking a Part-Time Marketing Specialist. Qualified individuals will be responsible for updating the company website and marketing campaigns as well as blogging.
Trade Compliance Analyst
Details: The Company Rexnord® is a $2 billion multi-platform diversified global industrial company (NYSE:RXN). Within our two platforms, we serve a wide array of growing, global end markets by offering the broadest, most reliable product portfolios and trusted brands in our industries. Within Process & Motion Control, we design, manufacture, market and service specified, highly engineered mechanical components used within complex systems where our customers’ reliability requirements and the cost of failure or downtime are extremely high. Within Water Management, we design, procure, manufacture and market products that provide and enhance water quality, safety, flow control and conservation, in which customers specify our products due to performance, life cycle and project cost, and our service levels. We believe in a core business philosophy of continuous improvement that leverages the Rexnord Business System (RBS) to drive consistency and enable growth. Founded in 1892, Rexnord is headquartered in Milwaukee, Wisconsin, U.S.A. and employs approximately 7,500 associates worldwide. For more information visit: www.rexnord.com . POSITION SUMMARY: Provide a leading role to assist in the company’s compliance with all trade regulations. Position will be located in the Milwaukee, Wisconsin area and will require routine travel between several local locations. In this role with multi-plant responsibility, you will have the critical task of administering corporate-level policies regarding Rexnord’s compliance with U.S. and foreign import/export and Customs laws. POSITION RESPONSIBILITIES: • Manage and respond to plant level requests as they relate to international trade agreements, trade legislation, US Customs regulations, Export Administration and International Traffic in Arms Regulations, Office of Foreign Assets Controls, Antiboycott and other government agency requirements. • Daily interaction with International CustomerCare, Plant CustomerCare, Supply Chain, Legal and shipping locations to provide required trade compliance data. • Perform day to day plant level trade compliance activities such as; analysis of products for Free Trade Agreement (FTA) eligibility, product classifications to include Harmonized Tariff Schedule (HTS) classifications in accordance with the Harmonized Tariff Schedule of the United States (HTSUS), Export Control Classification Number (ECCN) determination in accordance with the Export Administration Regulations, and Country of Origin (COO) determination in accordance with 19 CFR (United States Customs Regulations). • In conjunction with other members of the Department, determine export licensing requirements as per the EAR, ITAR and/or OFAC Regulations. Manage licensable shipments. • Plan and conduct supplier solicitation process for Country of Origin to include extensive communication with suppliers, review of documents, and data load of trade data elements. • In support of the Managers plant assessment, carry out action plans to correct deficiencies and/or add new controls for meeting regulatory changes. • Ensure appropriate records retention to support trade compliance requirements. • Conduct Trade Compliance training for plant personnel as required. • Resolve Denied Party Screening issues as required.
Bilingual French Customer Care Representative
Details: Globalstar is Hiring a Bi-Lingual French Customer Care Representative to Join Our Team in Covington, LA JOB SUMMARY The Customer Care Representative is the initial point of contact for customers who have inquiries about Globalstar/SPOT products or services. Customer Care Representatives answer basic and general questions and promote retention by addressing customer concerns in a professional and pleasing manner. They also trouble-shoot product performance problems, resolve customer complaints, and process payments and refunds while presenting the company in a positive manner. Candidates must be eligible to work in the United States. Must be able to accommodate a flexible schedule. Center is staffed 24x7. Shifts may vary. RESPONSIBILITIES Answers inbound phone calls and responds to inquiries in a manner which meets high quality, productivity and other performance standards. Delivers individualized customer service with professionalism, courtesy, efficiency, and accuracy. Responds to customer complaints in a professional manner; attempts to resolve complaints successfully in accordance with established guidelines and informs supervisor/management of all unresolved complaints. Processes payments and uses sound judgment to initiate refunds. Remains current on changes to internal processes, offerings, promotions, pricing and/or products. Assists in processing email and fax received communications and may activate phone units for corporate approved dealers. Uses technology (computers, phones, faxes, etc.) efficiently and effectively. Keeps record of customer interactions and transactions, recording details of inquiries, complaints and comments as well as actions taken in required systems. EDUCATION REQUIREMENTS High school diploma or GED (General Educational Development) Certification is preferred with 1-2 years of work experience. EXPERIENCE, KNOWLEDGE AND SKILLS A minimum of 1-2 years of customer care experience: preferably in a call center environment. Excellent verbal and written communication skills in French and English Superior customer interaction skills. Effective listening skills. Good time management and organizational skills. Good analytical and problem solving skills. Proficiency in Microsoft Office, Word, Excel, Outlook and general knowledge of the operation of database programs is essential. Detail oriented. Ability to handle difficult issues/customers effectively. Flexible, ability to handle multiple tasks and meet deadlines. Ability to review work for accuracy and compliance. PHYSICAL REQUIREMENTS/WORKING CONDITIONS Works in an office environment using a computer, telephone, copier, fax and scanning machines. Sits for long periods of time. Other physical duties as required. WHO ARE WE? Globalstar is a rapidly expanding and innovative provider of mobile satellite telecommunications services. We provide affordable, dependable, high-quality satellite voice and data service to over 120 countries worldwide. Globalstar is the answer for businesses operating on remote worksites, in remote areas beyond cellular and traditional landline service and for outdoor enthusiasts seeking peace of mind when in remote areas outside of cellular service. Globalstar offers a competitive salary and benefits package including, but not limited to, medical, dental, 401K, stock options, life Insurance, long term disability and short-term disability. Globalstar is an EOE. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Customer Service
Details: Adecco is currently assisting a local company in their search to fill multiple Call Center Representative jobs in Eau Claire, WI. These are long term seasonal opportunities. You will be assisting customers with varying levels of questions, inquiries, or requests. Previous customer service or call center experience is a plus but not required - entry level candidates are welcome to apply. Apply Now if you meet the qualifications listed below! Responsibilities for this Call Center Representative job include: • Interact with customers via telephone to provide information • Process transactions and reply to inquiries about products and services • Use computer system to track, gather information, and/or troubleshoot customer issues • Record customer service interactions, details of inquiries, complaints, or comments, as well as actions taken • Achieve productivity standards and goals while maintaining the highest level of customer service • Refer unresolved customer issues to designated call center department or supervisor for resolution Qualifications: • Must have a High School Diploma or GED • Previous customer service or call center experience is plus; entry level candidates are welcome to apply • Must be computer literate - Proficient with Email and Microsoft Word • Excellent verbal and written communication skills • Ability to make good decisions and resolve issues in a clear and calm matter Apply Now if you are interested in this Call Center Representative job in Eau Claire, WI! Please contact the Eau Claire Recruitment Team at 715-575-1328 if you have any questions. Equal Opportunity Employer Minorities/Women/Veterans/Disabled
Quality Control Supervisor
Details: SUMMARY: • Under the general direction of the Quality Manager, the Quality Control Supervisor ensures that all quality control processes and personnel scheduling are performed at the highest levels of accuracy and timeliness to maximize efficiency, internal and external quality performance, and to minimize the cost of quality ESSENTIAL DUTIES AND RESPONSIBILITIES: • Monitors production scheduling, and coordinates the activities of workers who are involved in the inspection and verification of product based on scheduled customer orders, established priorities, and availability and capability of workers and equipment • Determines capacity requirements for meeting customer demand • Ensure the necessary skills, tools and documentation are available for individuals to perform their job • Develops and sustains an atmosphere that encourages employee teamwork and participation to exceed customer expectations while driving continuous improvement • Motivates and counsels employees in preserving an efficient and productive workplace • Effectively interacts with operations and sales personnel to confirm and meet product delivery dates • Promotes quality achievement and performance improvement throughout the organization • Sets quality compliance objectives, and ensures that targets are achieved • Defines, develops and implements quality procedures to detail operations for effective execution • Facilitates failure analyses, root cause corrective action and preventive action to drive improvement SUPERVISORY RESPONSIBILITIES: • Responsible for the direction, coordination and evaluation of direct report inspection and testing personnel • Carries out leadership responsibilities in accordance to company policies, procedures, safety, and applicable laws • Responsibilities include: interviewing, hiring, and training employees; planning, assisting, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems • Provides ongoing training to applicable staff to develop and encourage their technical and operational performance • Meets with staff on a timely basis for performance evaluations and goal setting ADDITIONAL RESPONSIBILITIES: • Assists with continuous improvement efforts through COS
Operations Business Analyst
Details: Job is located in Appleton, WI. The Operations Business Analyst is a key position that will be responsiblefor providing analytical support to Store Operations Leadership. This positionwill research, collect, and analyze current trends and provide recommendationsthat will improve operational efficiencies and determine cost savingopportunities for the Company. This position will create, design, and executestandard reporting methods and principles for Store Operations. Operations Business Analyst responsibilities include: Monitor sales and customer traffic trends and the relationship with labor scheduling and recommend strategies to minimize impact. Develop and recommend workforce management tools and processes to enhance store productivity. Provide operations support by analyses of key metrics including sales, performance, KPI, and other operational data. Operate as a store operations analytics expert in support of store management and corporate leadership. Provide recommendations on how to better utilize payroll based on case studies and analysis. Provide operational and store strategy and insight to measure, analyze and drive the customer experience in our stores. Oversee labor expense management to ensure productivity and cost savings. Provide justification, reports, and analysis for initiatives for areas to include but not limited to; training, preopening expenses, expense control programs, incentive programs. Continually analyze current tasks and suggest way to streamline current processes. Make recommendations on methods to improve reports and analysis using Retail Data Warehouse (RDW) and other internal and external resources. Assist Store Operations Leadership with special projects (i.e. policy creation) Work a minimum of 50 hours per week, but additional hours may be required as circumstance arise. Travel based upon business needs. May be required to travel nights and weekends to attend stores, seminars, training sessions, etc. and prepare detailed reports for all events. Our commitment to Full-Time Fleet Team MembersInclude: Competitive Pay Insurance: Life, Health, Vision & Dental* Paid Vacation* Profit Sharing and 401(k) Plan* Paid Legal Holidays* AFLAC Supplemental Insurance* *Eligibility requirements apply.
Operations Business Analyst
Details: The Operations Business Analyst is a key position that will be responsiblefor providing analytical support to Store Operations Leadership. This positionwill research, collect, and analyze current trends and provide recommendationsthat will improve operational efficiencies and determine cost savingopportunities for the Company. This position will create, design, and executestandard reporting methods and principles for Store Operations. Operations Business Analyst responsibilities include: Monitor sales and customer traffic trends and the relationship with labor scheduling and recommend strategies to minimize impact. Develop and recommend workforce management tools and processes to enhance store productivity. Provide operations support by analyses of key metrics including sales, performance, KPI, and other operational data. Operate as a store operations analytics expert in support of store management and corporate leadership. Provide recommendations on how to better utilize payroll based on case studies and analysis. Provide operational and store strategy and insight to measure, analyze and drive the customer experience in our stores. Oversee labor expense management to ensure productivity and cost savings. Provide justification, reports, and analysis for initiatives for areas to include but not limited to; training, preopening expenses, expense control programs, incentive programs. Continually analyze current tasks and suggest way to streamline current processes. Make recommendations on methods to improve reports and analysis using Retail Data Warehouse (RDW) and other internal and external resources. Assist Store Operations Leadership with special projects (i.e. policy creation) Work a minimum of 50 hours per week, but additional hours may be required as circumstance arise. Travel based upon business needs. May be required to travel nights and weekends to attend stores, seminars, training sessions, etc. and prepare detailed reports for all events. Our commitment to Full-Time Fleet Team MembersInclude: Competitive Pay Insurance: Life, Health, Vision & Dental* Paid Vacation* Profit Sharing and 401(k) Plan* Paid Legal Holidays* AFLAC Supplemental Insurance* *Eligibility requirements apply.
Customer Service Representative
Details: Customer Service Representative takes inbound calls for consumer problems Document the entire complaint as much as possible Gently push the customer back to the dealer that sold it to them Will follow up with emails to customers Interact with multiple departments About Aerotek: Aerotek, headquartered in Hanover, Md., is a leading provider of technical, professional and industrial staffing services. Established in 1983, Aerotek is an operating company of Allegis Group, the largest provider of staffing services in the U.S. Aerotek operates a network of more than 200 non-franchised offices throughout the U.S., Canada and Europe. For more information, visit aerotek.com . The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, genetic information or any other characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email accommodation@aerotek .com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.
Supplier Quality Specialist
Details: Introduction: The supplier quality specialist is responsible for the overall supplier qualification program. The SQS performs supplier qualifications, annual evaluations, may perform supplier audits, investigate, analyze and resolve supplier quality problems, and lead continuous improvement projects to improve performance of suppliers. Job Description: - Use metrics proactively identify and help implement improvement to supplier quality. - Work with Suppliers to effectively execute Supplier Corrective Action Requests (SCAR) and Corrective Actions Preventive Actions (CAPA) - Initiate and follow-up Supplier Corrective Actions (SCAR) to ensure complete and effective root cause analysis and corrective action implementation - Perform periodic assessments and audits of Supplier Quality Systems. - Manage the Supplier Quality metrics such as: (Non Conformance tracking-SCAR & CAPA and work with Purchasing Group to maintain Annual Supplier Quality Evaluations. - Participate as a member of the Material Review Board to review and disposition Supplier related Nonconformance Material Reports as required - Participate in customer and regulatory audits as needed. Support QA Specialist, including batch record review, conducting internal investigations (complaints, deviations OOS, etc) processing document changes, managing change control and training as needed. Qualifications: *Bachelors Degree or at least 1 year of experience in a supplier qualification or material review role.* 1. FDA & GMP Guidelines Experience 2. 1 - 5 years of Supplier Qualification or material review. 3. 1 - 5 years of project management experience Hours: Monday through Friday 8:00am-4:30pm. Additional Information The successful candidate will be assertive and able to work closely with suppliers, customer and internal employees. The person will need to have strong project management skills and get things done through others. About Aerotek: Aerotek, headquartered in Hanover, Md., is a leading provider of technical, professional and industrial staffing services. Established in 1983, Aerotek is an operating company of Allegis Group, the largest provider of staffing services in the U.S. Aerotek operates a network of more than 200 non-franchised offices throughout the U.S., Canada and Europe. For more information, visit aerotek.com . The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, genetic information or any other characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email accommodation@aerotek .com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.
Registered Nurse ::: Hourly/PV
Details: REGISTERED NURSE PRIMARY FUNCTION The Registered Nurse (RN) will provide direct patient care services to hospice patients and supportive care to the patient’s family; manage an interdisciplinary group consisting of Licensed Practical/Vocational Nurses, Certified Nursing Assistants and support staff to enhance the quality of hospice care; and, case manages all assigned patient clinical records. JOB RESPONSIBILITIES • Assures the highest quality of care is provided and documented in accordance with the Plan of Care. • Performs the initial and on-going assessment of the patient. • Helps develop and implement the Hospice Plan of Care as prescribed by the physician and in conjunction with the other members of the Interdisciplinary Group. • Responsible for the education of the patient, family or other caregivers in relation to needs identified on the Plan of Care, including, but not exclusive of, medication administration, dressing changes, oxygen administration, Hospice philosophy and care of the terminally ill patient. • Works closely with other members of the Interdisciplinary Group to provide all-inclusive physical, psychosocial, educational, emotional and spiritual services including bereavement support to the patient and family to achieve the highest quality of care. • Maintains primary control and professional management of each patient and acts as primary liaison between physician, patient/family and hospice team so as to be fully aware and abreast of all clinical issues, staffing and scheduling concerns. • Reports any change in the patient’s condition to both the Attending Physician and Hospice Physician. • Maintains close contact with the patient’s family and/or significant others to provide information, support, and continuity of care. • Maintains an accurate and updated medical record, including all Interdisciplinary notes, Plans of Care, initial and on-going assessments and any other information pertinent to the care of the patient. • Performs on-going review and follow up on assigned patient clinical records to assure quality services are provided, standards of practice are followed, and compliance with policies, procedures and regulatory requirements is met and maintained. • Practices infection control measures and standard precautions. • Makes routine supervisory visits of, and with, all other team members at least monthly. • Monitors scheduling of all staff. • Maintains a high level of knowledge pertaining to the management of pain and symptoms in the dying process. • Participates in the Curo Quality Assessment and Performance Improvement Program. • Attends staff meetings. • May be requested to participate in agency on-call schedule. • Performs other activities as assigned. • Consistently promotes company’s core values. • Completes required Curo annual training. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. • Education: Registered Nurse • Experience: A minimum of one (1) year experience, either in oncology, long-term care, or hospice or home health. School internships and clinical hours may be considered as experience in individual cases. • Licenses, Certifications and/or Registration: o Current license to practice nursing in the state of requested employment o CPR Certification o Current automobile insurance and valid driver’s license • Equipment/Tools/Work-Aids: Must be able to effectively operate nursing assessment tools, computers, facsimile equipment, copier and cell phone/beeper. Must have and maintain transportation to be used for work. • Specialized Knowledge and Skills: Knowledge of terminally ill patients and their families along with understanding of hospice; ability to apply knowledge of the special needs of hospice patient and families; knowledge of roles of all disciplines providing hospice services; excellent patient assessment skills; knowledge of community resources; good oral and written communication skills; documentation and program management; knowledge of general nursing practice; thorough knowledge of managed care principles, regulatory guidelines (i.e., Medicare, Medicaid, JCAHO, and human resource) management principles • Personal Traits, Qualities and Aptitudes: Sensitivity to the impact of life and death issues faced by individuals with terminal illness; tact in dealing with these patients and their families; ability to support others at a time of crisis. Must be able to demonstrate flexibility by performing a variety of tasks, often changing from one to another of a different nature without loss of efficiency or composure. Communicate effectively with people of all socioeconomic backgrounds. Responsible functioning in the work place, maturity, cooperation, flexibility, tact in dealing with co-workers and all members of the hospice team. • Working Conditions: Patient’s homes and/or institutional setting and automobile. Potential exposure to infections, communicable diseases, odors, blood, excreta and hazardous materials. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be requested by individuals with disabilities to allow them to perform the essential functions. • Express or exchange ideas by means of the spoken word • Must be able to read, write, and comprehend English • Perceive the nature of sounds by the ear • Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus • Endure long periods of driving • Stand, walk and/or sit for extended periods of time • Recurring movement to fingers, hands, wrists, legs and feet. • Occasional bending, kneeling, crouching, reaching, pushing, pulling • Demonstrate manual dexterity • Ambulate on rough surfaces and climb stairs • Lift or move up to 25 lbs when transporting supplies and lift and turn patients in excess of 50 lbs STANDARDS • Maintains high standards of integrity and business ethics. • Abides by company rules, policies and procedures, and applicable laws and regulations. • Conducts self in an honest, ethical manner. • Reports promptly any suspected violation of compliance standards via the open door policy. DIRECTION RECEIVED Reports to the Director of Operations or designee We are proud to be an EEO employer. We maintain a drug-free workplace.
Customer Service Associate
Details: The Customer Service Associate interacts with customers to provide information in response to inquiries about accounts, products, and services.The selected individual will take inbound orders and service calls from customers, maximizing sales opportunities through effective selling of appropriate complementary products and careful handling of customer needs. Qualifications:Experience in order processing or call center environment desirable.Experience dealing with customers in a consumer or business to business environment preferred.Strong written and verbal communication skills a must.Moderate computer experience preferred.Scheduling flexibility a plus.Ability to maintain a calm, professional and patient demeanor in all communications is essential.Must be willing to perform various selling functions. Performs other duties as required
Administrative Assistant
Details: Administrative Assistant duties and responsibility includes providing administrative support to the General Manager of Conney Safety Products. This role also supports members of the management team as needed. • Answer and direct phone calls • Organize and schedule meetings and appointments • Maintain contact lists • Prepare Power Point Presentations, maintain Excel tracking documents as needed • Produce & distribute correspondence memos, letters, emails and forms • Assist in the preparation of reports • Develop and maintain filing systems as needed • Manage office supplies • Assist in the performance of general administrative procedures assigned by management, including data entry and overseeing maintenance schedule of office equipment. • Arrange travel for GM and management • Reconcile expense reports as needed
Customer Service Associate
Details: The Customer Service Associate interacts with customers to provide information in response to inquiries about accounts, products, and services. • Careful handling of customer needs to encourage customer loyalty and resolve issues • Enter data in the order-entry system accurately • Sales aptitude - Maximize sales opportunities proactively with customers; loos for opportunities to increase order/sales volume by upselling, offering complimentary items, etc.
ECommerce Program Specialist
Details: Responsible for optimizing eCommerce sales and conversions by working with other departments (including sales and sales leadership) and managing the ongoing day-to-day Conney eCommerce site operations and performance. This includes ensuring current and accurate site content; loading data to the eCommerce website; search configuration; development of site banner and keyword advertisements; testing, analysis, and improvement of our various conversion points in the marketing funnel; merchandising of products to meet promotion goals, ongoing site analytics; creation, analysis, and presentation of comprehensive eCommerce business intelligence data; and quality control to ensure that site meets world-class standard. • Optimize eCommerce conversion rates and sales revenue byworking in conjunction with sales, sales leadership, product management, andother areas. • Custom eCommerce application planning, set up, andimplementation • Web content administration and search optimization,including coordination with third-party eCommerce providers such as Ariba • Develops, implements, tracks, reports on outcomes ofConney’s digitial marketing efforts. • Uses marketing analytics to constantly improve all digitalmarketing efforts and drive digital marketing strategy. • Performs competitive analysis including feature setcomparisons, etc. • Continuously focus on design and operational improvementsfor website
Business Development Representative
Details: Individuals in the Business Development role are responsible for proactively selling a full line of safety supplies and equipment to assigned customers and new prospects within the manufacturing, construction, utilities and mining industries via the telephone. We offer: • 3 week paid training program • casual dress code • Positive, supportive work environment. • Advancement opportunities and Growth potential • Unlimited earning potential (no caps on commission) • Great Benefits (Medical, Dental, Vision, 401K, Tuition assistance, Paid Time Off (15+ days/year), Paid Holidays, and more • Company sponsored events • Free Coffee/tea and occasional lunches • Cold call a targeted list of prospects to generate new business. This is the primary responsibility of this position, and the area in which a significant portion of total commissions is expected to be earned. • Generate new orders from accounts that have not purchased in more than a year. • Grow an existing account base by increasing orders of products they already purchase, and sell new products. • Maintain and develop customer relationships. • Consistently make 80-100 outbound phone calls per day, speak with 20 or more decision makers per day, and maintain a minimum of two hours or more of selling time (talk time) per day. • Document and profile each customer’s account utilizing the Conney Safety CRM
Adjunct Faculty - English, Humanities, and Communications
Details: This position is a remote position for our 'Online' campus. Employees will work remotely for this position. JOB PURPOSE AND REPORTING STRUCTURE: The job of faculty members at Herzing University has three dimensions irrespective of whether they are working full-time or part-time. These are: Teaching, Service and Scholarship. Faculty members report to an academic department chair or directly to the academic dean at a campus. PRIMARY DUTIES AND RESPONSIBILITIES: The Herzing University Faculty Handbook provides specifics regarding faculty members’ duties and responsibilities. However, they can be summarized briefly as below. A. Teaching 1. Student Awareness: a. Interact in a fair and impartial way with students. b. Promote and assess student academic achievement. c. Counsel students within the norms of society and the regulations of the university. d. Motivate students. 2. Instructional: a. Effectively plan and organize lectures and labs in accordance with the university course outlines. b. Present course material in a manner that will interest and motivate students. c. Effectively utilize class time. d. Prepare and effectively utilize homework. e. Maintain class discipline. f. Encourage student dialogue and analytical thought. g. State course objectives at the first class meeting in a course. h. Explain the course grading system at the first class meeting in a course. i. Promptly return graded student work. j. Effectively use instructional techniques. k. Assist students in assigned lectures and labs. l. Satisfy course objectives. m. Course schedules n. Conduct course lectures, labs or other instructional activities at the scheduled times. o. If classes or other instructional activities must be cancelled for any reason, conduct make-up sessions within the scheduled academic term with approval of the academic dean. B. Service 1. Administrative: a. Enforce the university rules as published in the Student Handbook. b. Report class attendance in accordance with the university policy and procedure. c. Submit grades and records accurately and promptly in accordance with the university grading policy and procedure. d. Report any university related problems to the Academic Dean or University President. 2. Professional: a. Serve on academic committee(s) (e.g., Curriculum Development, Assessment of Student Academic Achievement, etc.) as assigned. b. Actively participate in campus and university activities. c. Attend meetings and classes on time. d. Cooperate with all faculty and staff. e. Adapt to course assignments and scheduling needs. f. Participate when needed in local and university curriculum development activities. g. Assist the academic administration with assigned curricular and administrative activities C. Scholarship 1. Professional and Personal Development in Teaching Discipline: a. Complete degrees appropriate to the courses taught if needed—see “Education and/or Experience Requirements” below b. Remain current in the teaching discipline through: i. Regular interaction with industry professionals through advisory boards, site visits or other structured contact, ii. Participation in professional associations and societies, iii. Active reading and study in the teaching discipline, c. Participation in professional conferences, preferable as a presenter, and/or, d. Completion of professional seminars or continuing education courses in the teaching discipline. e. Scholarship of Teaching i. Study the art and science of teaching through reading and/or course work. ii. Complete professional development activities in accordance with the university’s professional development policy and the individual faculty member’s professional development plan as outlined by the Academic Dean. iii. Experiment with various teaching methods and share the results with colleagues. OTHER DUTIES: Other duties as assigned. This job description reflects management's assignment of essential functions. It does not prescribe or restrict the tasks that may be assigned. Nothing in this job description is designed to change the at-will nature of employment with Herzing University. SUPERVISORY RESPONSIBILITIES: Faculty members may supervise student workers. QUALIFICATION REQUIREMENTS: • Expert knowledge of subject matter of courses taught acquired through academic study or professional experience • Demonstrated teaching skills • Ability to speak and write effectively • Excellent people skills EDUCATION and/or EXPERIENCE REQUIREMENTS: • A doctoral degree for graduate courses, • A masters degree with 18 graduate credit hours in the teaching discipline for general education undergraduate courses, • A masters degree for undergraduate technical or core courses, or • A bachelor degree for courses terminal at the associate’s level (such as dental assisting and dental hygiene courses). #NW #CB
Adjunct Faculty - Social Media Marketing
Details: This position is a remote position for our 'Online' campus. Employees will work remotely for this position. The primary responsibility of the adjunct professor in this social media marketing role is one of duality. Fundamentally, the social media marketing faculty will be responsible for the engagement, inspiration, and guidance to students within the course(s) taught, and provide solid—student centered feedback that assists students in achieving their highest academic potential. All faculty must subscribe and be committed to a continuous effort of improvement with regards to instruction, curriculum development, student and university communication, student retention and engagement, and professional development. In addition to facilitation of the teaching job functions, the person(s) in this role will serve as course author and curriculum designer for the social media curriculum. The ideal candidate will have a strong network of affiliations within the social media marketing field, and 2 or more years of experience in social media with proven results. A Social Media Strategist (SMS) certification through the National Institute for Social Media is highly desired. Key skills identified would include: Technical writing, performance measuring, teaching and training, multimedia, curriculum and course development experience, and the ability to work independently or on a team to meet deadlines. #NW #CB
Department Chair - Medical Billing and Coding
Details: JOB PURPOSE AND REPORTING STRUCTURE: Department Chairs hold a faculty position with additional administrative and supervisory duties related to the assigned program or programs. The duties of a Department Chair are instructional, administrative and supervisor in nature encompassing all courses and programs assigned to the Chair by the Academic Dean. The duties of the chair in respect to teaching are outlined in the Herzing University Faulty Handbook. The Department Chair will have sufficient release time to ensure that the needs of the program are being met. The duties relating to the role as Department Chair fall into seven major areas: supervisory, administrative, instructional, curriculum, assessment, student satisfaction and retention, and professionalism. PRIMARY DUTIES AND RESPONSIBILITIES: Supervisory: Provide direct supervision, where applicable, to the campus faculty and program chairs assigned to the Department Chair by the Academic Dean. Establish and monitor faculty performance standards and goals for assigned faculty. Conduct ongoing and annual performance reviews of assigned faculty and program chairs as outlined in the employee and faculty handbooks. Administrative: Assists the Dean in establishment of class schedules in accordance with course requirements. Assures the grades and records from assigned faculty are submitted accurately and promptly in accordance with the University’s grading policy and procedure. Assures that class attendance is reported by assigned faculty in accordance with the University’s policy and procedure. Assists the Academic Dean in the enforcement of the University’s rules as published in the Herzing University Catalog, Faculty Handbook, Student Handbook and Corporate Bulletins. Assists the Academic Dean in determining the need for computer resources, materials and supplies, textbooks and other materials that are to be used for instructional and learning resource purposes of assigned courses/programs. Makes recommendations to the Academic Dean with respect to replacing instructional equipment related to assigned courses/programs. Makes recommendations to the Academic Dean with respect to the acquisition of new equipment for instructional purposes. Established procedures with the Academic Dean for adequate service arrangements for instructional equipment to minimize downtime relating to assigned courses/programs. Ensures faculty personnel files for assigned faculty are maintained according to University policies. Responsible for the implementation and security of all the tests and examinations used in assigned courses/programs. Instructional: Teaches courses as assigned by the Academic Dean. Assists the Academic Dean in the recruitment and selection of teaching staff through establishing the position requirements, reviewing applications and interviewing candidates. Ensures that thorough reference checks are done on all candidates. Serves as a member of the review panel for faculty candidate’s mock presentations. Assists the Academic Dean in the administration and supervision or faculty training, development and promotion as outlined in the Faculty Handbook. Acts as the resource person for faculty working on the Faculty Development modules or other faculty development materials. Regularly monitors quality of instruction by assigned faculty members through classroom visits for traditional format classes and review of online student interaction in the online class section in online or hybrid classes. Assists the Academic Dean in the administration of student satisfaction surveys including, but not limited to, end-of-course critiques, HAPPI surveys and the All-College Survey. Assists the Academic Dean in the assignment of teaching functions in accordance with established workload norms, teacher expertise and teacher interests. Manages student internship and/or clinical programs that are part of assigned programs. Encourages a high level of faculty morale by being readily available to discuss with assigned faculty their needs, questions and frustrations, and by promoting positive attitudes among the staff and the students of the campus. Holds regular meetings with assigned teaching faculty to keep them apprised of University policy and objectives as well as to share and search for solutions to common teaching problems that arise from time to time. Curriculum: Assures high academic standards through the establishment of appropriate student evaluation mechanisms for assigned courses/programs. Initiates local curriculum development activities in accordance with the University’s curriculum development policy for assigned courses/programs. Serves as the campus’ representative to the applicable University wide curriculum sub-committee(s) for assigned programs. Assists the Academic Dean in maintaining and using the campus’ advisory board for the purpose of curriculum and textbook review and direction for assigned courses/programs. Maintain current course and subject outlines for all courses and subjects offered by the college. Keeps current with state/accreditation reporting requirements related to assigned courses/programs and assists the Academic Dean to ensure appropriate materials are available as required to support any approval changes. Accreditation and Licensure: Responsible for obtaining and maintaining state licensure for the program where applicable. Responsible for obtaining and maintaining specialized accreditation for the program where applicable. Prepares and submits all required periodical reports to state licensure and specialized accreditation agencies in a timely manner. Coordinates all submissions to licensure or specialized accreditation agencies through the Campus Academic Dean and the University Vice President of Academic Affairs. Assessment: Actively engages in and promotes student academic achievement assessment processes and procedures for students I assigned courses/programs. Uses student academic achievement assessment data to improve instructional methodologies. Student Satisfaction and Retention: Monitors student retention and satisfaction in assigned courses/programs. Assists the Academic Dean in developing action plans for improving student retention/satisfaction. Interacts in a fair and impartial way with students. Listens to and evaluates student problems and concerns from students in assigned courses/programs, counseling them within the norm of society and the regulations of the University. Assists the Academic Dean in mediating staff-student conflicts in a professional manner. Professionalism: Portrays a positive, professional image of and for the University at all times. Completes professional development activities as established through consultation with the campus Academic Dean. Cooperates with all members of the campus faculty and management team. Assists the Academic Dean with other curricular and/or administrative duties as required. Other duties as assigned. QUALIFICATION REQUIREMENTS: Educational management experience in proprietary education is a plus. Must be capable of providing leadership and inspiration to faculty. Must be highly structured and organized. Must be sufficiently technically oriented to understand the technology objectives of the programs offered. Must be capable of writing in clear and communicative manner and delivering organized, informative presentations. EDUCATION and/or EXPERIENCE REQUIREMENTS: Must have a minimum of a master’s degree as well as expertise in the subject matter of assigned courses/programs. #CB
Adjunct Faculty - Business
Details: This position is a remote position for our 'Online' campus. Employees will work remotely for this position. The primary responsibility of the adjunct professor in this social media marketing role is one of duality. Fundamentally, the social media marketing faculty will be responsible for the engagement, inspiration, and guidance to students within the course(s) taught, and provide solid—student centered feedback that assists students in achieving their highest academic potential. All faculty must subscribe and be committed to a continuous effort of improvement with regards to instruction, curriculum development, student and university communication, student retention and engagement, and professional development. In addition to facilitation of the teaching job functions, the person(s) in this role will serve as course author and curriculum designer for the social media curriculum. The ideal candidate will have a strong network of affiliations within the social media marketing field, 3 to 5 years of experience in social media with proven results, and a Social Media Strategist (SMS) certification through the National Institute for Social Media. Key skills identified would include: Technical writing, performance measuring, teaching and training, multimedia, curriculum and course development experience, and the ability to work independently or on a team to meet deadlines. JOB PURPOSE AND REPORTING STRUCTURE: The job of faculty members at Herzing University has three dimensions irrespective of whether they are working full-time or part-time. These are: Teaching, Service and Scholarship. Faculty members report to an academic department chair or directly to the academic dean at a campus. PRIMARY DUTIES AND RESPONSIBILITIES: The Herzing University Faculty Handbook provides specifics regarding faculty members’ duties and responsibilities. However, they can be summarized briefly as below: Teaching Student Awareness: 1.Interact in a fair and impartial way with students. 2.Promote and assess student academic achievement. 3.Counsel students within the norms of society and the regulations of the university. 4.Motivate students. Instructional: •Effectively plan and organize lectures and labs in accordance with the university course outlines. •Present course material in a manner that will interest and motivate students. •Effectively utilize class time. •Prepare and effectively utilize homework. •Maintain class discipline. •Encourage student dialogue and analytical thought. •State course objectives at the first class meeting in a course. •Explain the course grading system at the first class meeting in a course. •Promptly return graded student work. •Effectively use instructional techniques. •Assist students in assigned lectures and labs. •Satisfy course objectives. •Course schedules •Conduct course lectures, labs or other instructional activities at the scheduled times. •If classes or other instructional activities must be cancelled for any reason, conduct make-up sessions within the scheduled academic term with approval of the academic dean. Service Administrative: •Enforce the university rules as published in the Student Handbook. •Report class attendance in accordance with the university policy and procedure. •Submit grades and records accurately and promptly in accordance with the university grading policy and procedure. • Report any university related problems to the Academic Dean or University President. Professional: •Serve on academic committee(s) (e.g., Curriculum Development, Assessment of Student Academic Achievement, etc.) as assigned. •Actively participate in campus and university activities. •Attend meetings and classes on time. •Cooperate with all faculty and staff. •Adapt to course assignments and scheduling needs. •Participate when needed in local and university curriculum development activities. •Assist the academic administration with assigned curricular and administrative activities Scholarship Professional and Personal Development in Teaching Discipline: •Complete degrees appropriate to the courses taught if needed—see “Education and/or Experience Requirements” below •Remain current in the teaching discipline through: ?Regular interaction with industry professionals through advisory boards, site visits or other structured contact, ?Participation in professional associations and societies, ?Active reading and study in the teaching discipline, •Participation in professional conferences, preferable as a presenter, and/or, •Completion of professional seminars or continuing education courses in the teaching discipline. •Scholarship of Teaching Study the art and science of teaching through reading and/or course work. ?Complete professional development activities in accordance with the university’s professional development policy and the individual faculty member’s professional development plan as outlined by the Academic Dean. ?Experiment with various teaching methods and share the results with colleagues. OTHER DUTIES: Other duties as assigned. This job description reflects management's assignment of essential functions. It does not prescribe or restrict the tasks that may be assigned. Nothing in this job description is designed to change the at-will nature of employment with Herzing University. SUPERVISORY RESPONSIBILITIES: Faculty members may supervise student workers. QUALIFICATION REQUIREMENTS: •Expert knowledge of subject matter of courses taught acquired through academic study or professional experience •Demonstrated teaching skills •Ability to speak and write effectively •Excellent people skills EDUCATION and/or EXPERIENCE REQUIREMENTS: •A doctoral degree for graduate courses, •A masters degree with 18 graduate credit hours in the teaching discipline for general education undergraduate courses, •A masters degree for undergraduate technical or core courses, or •A bachelor degree for courses terminal at the associate’s level (such as dental assisting and dental hygiene courses). #NW #CB
Department Chair: Allied Health - NO031015
Details: JOB PURPOSE AND REPORTING STRUCTURE: Department Chairs hold a faculty position with additional administrative and supervisory duties related to the assigned program or programs. The duties of a Department Chair are instructional, administrative and supervisor in nature encompassing all courses and programs assigned to the Chair by the Academic Dean. The duties of the chair in respect to teaching are outlined in the Herzing University Faulty Handbook. The duties relating to the role as Department Chair fall into seven major areas: supervisory, administrative, instructional, curriculum, assessment, student satisfaction and retention, and professionalism. PRIMARY DUTIES AND RESPONSIBILTIES: Supervisory: Provide direct supervision, where applicable, to the campus faculty and program chairs assigned to the Department Chair by the Academic Dean. Establish and monitor faculty performance standards and goals for assigned faculty. Conduct ongoing and annual performance reviews of assigned faculty and program chairs as outlined in the employee and faculty handbooks. Administrative: Assists the Dean in establishment of class schedules in accordance with course requirements. Assures the grades and records from assigned faculty are submitted accurately and promptly in accordance with the University’s grading policy and procedure. Assures that class attendance is reported by assigned faculty in accordance with the University’s policy and procedure. Assists the Academic Dean in the enforcement of the University’s rules as published in the Herzing University Catalog, Faculty Handbook, Student Handbook and Corporate Bulletins. Assists the Academic Dean in determining the need for computer resources, materials and supplies, textbooks and other materials that are to be used for instructional and learning resource purposes of assigned courses/programs. Makes recommendations to the Academic Dean with respect to replacing instructional equipment related to assigned courses/programs. Makes recommendations to the Academic Dean with respect to the acquisition of new equipment for instructional purposes. Established procedures with the Academic Dean for adequate service arrangements for instructional equipment to minimize downtime relating to assigned courses/programs. Ensures faculty personnel files for assigned faculty are maintained according to University policies. Responsible for the implementation and security of all the tests and examinations used in assigned courses/programs. Instructional: Teaches courses as assigned by the Academic Dean. Assists the Academic Dean in the recruitment and selection of teaching staff through establishing the position requirements, reviewing applications and interviewing candidates. Ensures that thorough reference checks are done on all candidates. Serves as a member of the review panel for faculty candidate’s mock presentations. Assists the Academic Dean in the administration and supervision or faculty training, development and promotion as outlined in the Faculty Handbook. Acts as the resource person for faculty working on the Faculty Development modules or other faculty development materials. Regularly monitors quality of instruction by assigned faculty members through classroom visits for traditional format classes and review of online student interaction in the online class section in online or hybrid classes. Assists the Academic Dean in the administration of student satisfaction surveys including, but not limited to, end-of-course critiques, HAPPI surveys and the All-College Survey. Assists the Academic Dean in the assignment of teaching functions in accordance with established workload norms, teacher expertise and teacher interests. Manages student internship and/or clinical programs that are part of assigned programs. Encourages a high level of faculty morale by being readily available to discuss with assigned faculty their needs, questions and frustrations, and by promoting positive attitudes among the staff and the students of the campus. Holds regular meetings with assigned teaching faculty to keep them apprised of University policy and objectives as well as to share and search for solutions to common teaching problems that arise from time to time. Curriculum: Assures high academic standards through the establishment of appropriate student evaluation mechanisms for assigned courses/programs. Initiates local curriculum development activities in accordance with the University’s curriculum development policy for assigned courses/programs. Serves as the campus’ representative to the applicable University wide curriculum sub-committee(s) for assigned programs. Assists the Academic Dean in maintaining and using the campus’ advisory board for the purpose of curriculum and textbook review and direction for assigned courses/programs. Maintain current course and subject outlines for all courses and subjects offered by the college. Keeps current with state/accreditation reporting requirements related to assigned courses/programs and assists the Academic Dean to ensure appropriate materials are available as required to support any approval changes. Accreditation and Licensure Responsible for obtaining and maintaining state licensure for the program where applicable. Responsible for obtaining and maintaining specialized accreditation for the program where applicable. Prepares and submits all required periodical reports to state licensure and specialized accreditation agencies in a timely manner. Coordinates all submissions to licensure or specialized accreditation agencies through the Campus Academic Dean and the University Vice President of Academic Affairs. Assessment: Actively engages in and promotes student academic achievement assessment processes and procedures for students I assigned courses/programs. Uses student academic achievement assessment data to improve instructional methodologies. Student Satisfaction and Retention Monitors student retention and satisfaction in assigned courses/programs. Assists the Academic Dean in developing action plans for improving student retention/satisfaction. Interacts in a fair and impartial way with students. Listens to and evaluates student problems and concerns from students in assigned courses/programs, counseling them within the norm of society and the regulations of the University. Assists the Academic Dean in mediating staff-student conflicts in a professional manner. Professionalism Portrays a positive, professional image of and for the University at all times. Completes professional development activities as established through consultation with the campus Academic Dean. Cooperates with all members of the campus faculty and management team. Assists the Academic Dean with other curricular and/or administrative duties as required. OTHER DUTIES: Other duties as assigned. QUALIFICATION REQUIREMENTS: Educational management experience in proprietary education is a plus. Must be capable of providing leadership and inspiration to faculty. Must be highly structured and organized. Must be sufficiently technically oriented to understand the technology objectives of the programs offered. Must be capable of writing in clear and communicative manner and delivering organized, informative presentations. EDUCATION and/or EXPERIENCE REQUIREMENTS : Must have a minimum of a master’s degree as well as expertise in the subject matter of assigned courses/programs. #CB