Milwaukee Job Listings

Details: Job Description If you are an experienced Supply Chain Analyst looking for a position with a leading company, Bartech can help! We are a leading staffing firm and our clients include some of the nation’s biggest companies. Our client has a need for a Supply Chain Analyst. This is a contract position; however it is not uncommon for assignments to transition into permanent positions with our client companies. If you have the background we are looking for, and you are interested in an opportunity to get your foot in the door with leading company, we want to talk with you! Supply Chain Analyst Job Responsibilities Your specific duties as a Supply Chain Analyst will include: Responsible for the procurement of direct materials as assigned/required and maintain the desired inventory levels. Responsible for overall supplier on time delivery, quality and cost requirements. Manage key suppliers (order confirmations, expedites, cancellations, push outs, ramp up/down activities). Perform inventory projections/forecast distribution to suppliers. Manage supplier on time delivery performance working with suppliers to assure material is available to meet customer delivery requirements. Ensure any inventory discrepancies are fixed in order to avoid material stoppages. Provide information to customer order, product availability and lead time. Monitor and execute on-time delivery requirements to customers. Manage supplier invoice reconciliation process. Manage RMA processing - supplier engagement AR management/returns. Maintain an atmosphere of continuous improvement and team efforts for accomplishing department and plant goals. Responsible for maintaining purchase parameters in the systems (pricing, lead times, min buy quantities, etc.). Responsible for maintaining purchasing records in the system (quantities, promise dates, order status, etc.). Manage supplier compliance with Corporate policies and procedures. Supply Chain Analyst Job Requirements As a Supply Chain Analyst you must represent our company well by being responsible, punctual and motivated to go above and beyond the call of duty. You must also be highly detail-oriented and organized with excellent analytic and problem-solving abilities. It is also important that you display excellent verbal and written communication and interpersonal skills. Bachelors Degree and 2-3 Years Experience in a similar role. Understanding of Supply Chain Management operational concepts surrounding purchase product, planning, inventory control, purchasing, logistics, warehouse operations (shipping/receiving). Knowledge of logistics and/or inventory principles would be an asset. Independent judgment is required to plan, prioritize and organize diversified workload. Proven ability to gather, analyze and make business recommendations. Work effectively independently and within a team. Excellent communications skills. Microsoft Office knowledge. Working knowledge of inter company purchase procedures and processes. Order management and customer service experience. Supply Chain Analyst Benefits As a Supply Chain Analyst with Bartech, you will be working through an established and respected staffing organization with 35 years of serving as a trusted partner to our client companies. We are dedicated to providing our talent with personal, responsive attention, and will assign an employee care representative to answer any questions or concerns that you might have. Depending upon the client, the assignment and your performance, you can find potential opportunities for direct employment. Your hard work and professional dedication will be rewarded with competitive compensation, including benefits. Available benefits for Supply Chain Analyst position include (but are not limited to: Exceptional medical, dental, and vision Paid time off, including holidays Life and disability insurance Make the most of your experience! Apply now! Applicant must be eligible to work in the US for immediate opening. Keywords: 2-3 Years, Supply Chain, planning, inventory, purchasing, logistics, warehouse, Microsoft Office. Bachelor's

Details: RESPONSIBILITIES: Kforce is working with a client in need of a Project Coordinator. The Project Coordinator will be responsible for driving execution and planning. This position is located in Milwaukee, Wisconsin (WI). Responsibilities: Tasks associated with running programs, tracking attendance, update documentation on roles and processes, onsite support, PowerPoints, meeting notes, tracking and documenting tasks Organizing large meetings/conferences and set-up Updating processes with stakeholders

Details: RESPONSIBILITIES: Kforce has a client seeking a Data Integration Developer in Milwaukee, Wisconsin (WI). This is a key role on our IT Data Integration Team requiring a broad range of skills and the ability to step in to different roles depending on the size and scope of the project. Candidate will work closely with Business Analysts and Business Intelligence Teams and interface with both technical and non-technical colleagues representing the needs of business users and leaders. Develop: Build Data Integration (DI) solutions using various technologies and toolsets Provide data architecture technical designs and specifications for Data Integration and data storage Perform data analysis and mapping Establish and implement test plans to verify quality code and data, ensuring ETL processes maintain Data Integrity Provide full lifecycle support from implementation to maturity of DI solutions Determine testing needed to assure the functionality and integrity of DI solutions, create test plans, and evaluate testing results taking corrective action as necessary Help manage risk through identification of data quality issues and raise awareness to business and IT stakeholders Prepare and maintain technical documentation Collaborate - build relationships Identify project risks and impediments, notify management, and proactively work with other members of the team to complete assigned tasks as defined by project scope, timelines, and budgets Partner with internal business units to define information requirements and translate them into modern DI solutions Perform data analysis and data discovery to drive clear information requirements Partner with project team members to translate business and functional requirements into technical designs

Details: CHRYSLER JOURNEYMAN TECH $10,000 SIGNING BONUS!!! Very busy Chicagoland Chrysler-Dodge-Jeep-Ram dealership looking for qualified Journeyman Technicians. Qualified Techs must have current Chrysler training certification to Level 3 in all categories. Union shop offering outstanding benefits and multiple work shifts. Must meet certain requirements to qualify for signing bonus. Send resume.

Details: Bridgestone Retail Operations, LLC employs over 22,000 teammates in North America and operates more than 2,200 company-owned stores. The store locations include Firestone Complete Auto Care, Tires Plus, and Wheel Works. With 2,200 locations across America and over $3 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career. Learn more! Tires Plus is currently seeking a Retail Sales Teammate – Brown Deer, WI Responsibilities: Building Customer Satisfaction & Loyalty. Providing Tire and Auto Products and Services. Creating Results for Teammates, Customers, and the Company. The Merchandising, Advertising and Promotion of Products and Services. Involvement in every aspect of the store operation. Energetic responsiveness to every customer, on the phone and in the store. Attention to each customer's needs: documenting and determining the best response and solution to a wide variety of situations. Communicate accurately to sales teammates and technicians to establish time commitments that meet our standards and exceed the standards of our BOSS (the customer). Following proper checkout procedures: explaining all warranties and options to the BOSS (the customer), thanking them for their visit and conveying our true appreciation for their business. Ability to step up to duties as assigned.

Details: WHO WE ARE: Drive with Uber and get paid weekly in fares by helping our community of riders get around town. Driving with Uber is a great way to earn cash on your schedule. The more you drive, the more you can earn. It's simple and perfect for those looking for seasonal, work from home, entry level, temporary, or any type of job opportunities. WHAT YOU NEED TO KNOW: Earn Great Money: The more you drive, the more you earn. Flexible Schedule: Make your own schedule as a contractor – any time day or night. Getting Started is Easy: Signing up is quick & easy – no experience required! Get Paid Weekly: Get checks deposited into your bank account weekly.

Details: Responsible for management of in-store branch(es) including the leadership for sales, customer service, regulatory, policy and compliance, and facility management. Regularly and customarily directs the work of staff in the branch and exercises discretion and independent judgment in performing duties. Duties include people management, developing a customer centered branch environment, expert product/service knowledge, partnership with other areas of the company and retail store management, and may involve community involvement. Accountable for branch balance sheet and financial statements, and branch profit and loss. Must be able to work a flexible schedule including weekends and holidays. This position requires National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z. You will be subject to the required registration process, which includes a criminal background and credit check. Failure to meet or maintain any of the NMLS registration requirements, including maintaining a satisfactory criminal and credit record, may result in a rescission of your offer or termination of employment. Your Career is Here.

Details: Full-Time Milwaukee, WI Job#: VPASOmwkWI054318b We're passionate about serving seniors…are you? Now's your chance to build your leadership career with Brookdale. Job Summary Leads Application Support Operations team which administers, operates, maintains, and supports all enterprise business applications including all facets of Application Administration, Application Development, Database Administration, ERP Administration, and Identity and Access Management. Aligns business and technology goals, improves system reliability/performance, operational productivity, project delivery times and deliver outstanding application reliability and uptime while optimizing operating and capital expenses. Responsibilities also include strategic technology planning, building high-performance teams, project management, implementing best practice methodologies and developing continuous improvement programs. Adhere to enterprise governance, risk management, and regulatory compliance, including HIPAA, Payment Card Industry Data Security Standards (PCI-DSS) and Sarbanes Oxley. Manages an IT operating budget in excess of $25M. Leads and manages a professional IT staff (30+). Brookdale. Bringing new life to senior living. Your responsibilities: * Directs and manages the IT annual roadmap delivery, personnel schedules, policies and programs for the organization's data processing and business application operations. * Directs and manages software development lifecycles using appropriate methodologies. * Work collaboratively with other IT disciplines to deliver a seamless end-user computing experience and world-class technology platform. * Oversees sustaining support for existing business applications, integration and performance of applications across the organization. * Integrates new technologies into the operational support model as they are delivered by the Enterprise Strategic Projects team. * Collaborates cross-functionally with key stakeholders to identify, prioritize and drive improvements across the enterprise application stack. * Assists in the establishment and execution of the annual IT roadmaps to maintain system integrity and performance. * Monitors risk management, resource allocation and project prioritization. * Researches, recommends and implements new software and best practices. * Develops and maintains SLAs for application performance. * Supports the long term company strategic plans to improve revenue growth and profitability. * Attracts, develops, engages and retains key talent. * Provides direction and control of activities such as systems design and analysis, applications and systems programming, database management, and data processing operations

Details: Job ID: 3427 Position Description: Joseph T. Ryerson & Son, Inc., one of the world’s largest metals distributors is currently undergoing an exciting transformation. With over 170 years of history, Ryerson is looking forward to an exciting period of domestic and international growth. To assist with our transformation, we are seeking Inside Sales Representatives to join our Ryerson Academy located in Minneapolis, MN. As we strive to ensure that our team is fine tuned to the demands of the industry, Ryerson Academy, our training program in Minneapolis MN, ushers our associates through a rigorous five-month training program designed to solidify their knowledge of our operation. Upon completion of the Academy, students will have the required skills to be successful in any market they may be placed. Academy students need to be open to relocation anywhere within the U.S. after the completion of the academy program. ROLES and RESPONSIBILITIES • Attendance, participation and completion of the Ryerson Academy program • Frequent interaction with large customer base across multiple geographic markets on contractual, transactional and fabrication business • Responding to customers’ quotation requests, needs, inquiries, and complaints/concerns • Administrative processing of customer orders (i.e. quotations and order entry) • Sourcing for items that Ryerson does not stock and work order entry • Generation and communication of sales leads through focused pro-active marketing efforts, primarily out-calling • Understanding the goals and concepts of our business and incorporating business goals to achieve sales and profitability • Working closely with territory managers, credit, inventory, warehouse operations, and other departments in the company • Other duties as assigned Position Requirements: Position Requirements: • B.A./B.S in Business or related field preferred • Previous sales or customer service experience preferred • Ability to relocate required after academy training is completed. • Results focused, competitive, and self-motivated attitude • Proficiency with Microsoft applications (i.e., Word, Excel) • High level of numeracy, mechanical aptitude • Attention to detail amidst multiple priorities • Strong interpersonal and communication skills, demonstrating the ability to connect quickly with many different types of people • Problem solving / conflict resolution and negotiation skills; entrepreneurial flair; understands value creation and opportunity • Ability to work well and excel while working with a team or individually • Ambitious with potential and desire to grow within the organization We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Details: Ref ID: 04600-123581 Classification: Accounting Clerk Compensation: DOE Accounting Clerk needed for a fast paced small manufacturing/construction company. Accounting Clerk needs to be a team player who is professional, flexible and enjoys variety. Accounting Clerk will assist the Office Manager in general office and bookkeeping duties, as well as special projects. Accounting Clerks should have the ability to problem solve and think on their feet. Accounting Clerks will have: 3+ years of progressively responsible experience A polished phone manner and excellent customer service skills Strong typing, writing, and word-processing skills Good organizational and communication ability Ability to work independently, meet deadlines, and set priorities in a busy office setting Accuracy and attention to detail Excellent judgment and ability to maintain a high level of confidentiality. A valid WI drivers license with a clear driving record. (Employee may need to run business errands such as to the Post Office, bank, etc.) Solid knowledge of Microsoft Office, especially proficient in Excel Background and experience in bookkeeping including payroll, accounts receivable, and accounts payable Proficiency in automated accounting systems, QuickBooks is preferred A background in the construction/manufacturing industry is a definite plus

Details: U.S. Bancorp Fund Services (USBFS) offers fund administration, compliance, legal administration, fund accounting, fulfillment, distribution and marketing, custody, securities lending, transfer agent and shareholder services, and alternative investment product services. We provide the products and services necessary for fund sponsors to focus on investing while we protect their business interests and minimize risks. As Transfer Agent, we act as liaison and provide service to over 100 mutual fund companies and their shareholders. We have numerous opportunities for individuals, with excellent multitasking abilities, to provide a superior level of service within the mutual fund industry to our growing group of high profile clients and their shareholders. Efficient and detail oriented individuals will be able to showcase their talents and develop long lasting relationships through excellent verbal and written communications. Field shareholder inquiries regarding client mutual funds, account setup, transaction procedures, and account status. Accept and process transactions, account maintenance requests, and requests for fund literature. Serve as a point of contact for internal and external clients. Provide telephone support for both retail and institutional level shareholders. Qualifications: Basic Qualifications • Demonstrated customer services skills in a professional setting. • Ability to multi-task. • Basic computer skills Preferred Skills/Experience • Ability to accurately and efficiently accept and process transaction and maintenance requests. • Strong verbal communication skills. • Some college or equivalent customer service experience. • Prior experience within the financial services industry.

Details: Are you looking to start or foster your nursing career at a Skilled Nursing Facility? If so, your job search stops here at Cedar Springs Health & Rehabilitation. We provide a center that makes a difference in the lives of our residents, embraces the skills of our staff and allows for growth in their careers. Outside of providing the support and resources needed to do a job well, we additionally offer ongoing training and continuing education assistance to our nurses. Through doing all of this we have been the winner of the American Health Care Association Quality Awards as well as become one of the well known centers in the area. Currently our center is hiring for an Registered Nurse Unit Manager. Do not let this exceptional center and our open opportunities pass you by, APPLY TODAY! http://cedarspringsskillednursing.com/ In order to attract and retain our top notch staff, we offer: FREE Medical Insurance during introductory period for FT Licensed Nurses and all non-union positions BRAND NEW ENHANCED WAGE SCALE UP TO $5,000 SIGN ON BONUSES Medical, Dental, Vision single coverage insurance UNDER $115/month Over 1 week vacation (eligible after only 90 days) PLUS 1 week of sick time Educational Assistance up to $2,500/yr 401 (k) Retirement Program, ST and LT Disability as well as FREE Life Insurance New attendance program where you can earn up to 4 ADDITIONAL DAYS OFF At our centers, you will be making a difference in the lives of our residents. At our centers, you will be able to grow your career . At our centers, we provide support and resources. At our centers, we offer ongoing training to learn and develop new skills. At our centers, we offer attractive benefit plans. POSITION SUMMARY: Under the supervision of the DON the Unit Manager assumes responsibility and accountability for assigned core programs. Leadership is provided to all nursing staff through daily oversight of nursing care on the assigned unit(s). Unit Managers adhere to the standards of care, manage the environment to maintain resident/patient safety, and supervise the resident/patient care activities performed by RNs, LPNs and Nursing Assistants. May act on behalf of the DON in her/his absence. Follows all Center policies and procedures and performs duties as defined by the State Nurse Practice Act. REPORTING RELATIONSHIPS: Oversees all nursing staff of an assigned unit. E SSENTIAL FUNCTIONS: 1. Supervisory Responsibilities • Makes daily work assignments. • *Directs the work of employees. • Schedules lunch and rest breaks • Authorizes early departure from work. • Authorizes overtime. • Reassigns employees from one area to another area as facility needs dictate. • Prepares written evaluations of assigned employees. • Enforces facility policies with authority to issue Disciplinary Action Reports as needed. • Authority to suspend employees for rules violation. • Initials time records to authorize variances. • Interviews applicants that will be assigned to his/her area of responsibility. • Receives and handles employee complaints. • *Participates in training programs and assists in orientation of new staff. • Review all daily physician Orders check follow through • Attends standup and reviews 24-hour report • On call as scheduled • Assist with resolution of resident/family concerns 2. Responsible for over seeing assigned Center core programs 3. *Complies with laws and regulations applicable to position and act in accordance with Center Health Services, Inc.’s Corporate Compliance Program. 4. Treats all residents, visitors, and staff with courtesy. 5. *Attends and participates in in-service training, performance improvement (“PI") committees and other meetings as scheduled and directed. 6. Follows facility dress and hygiene policies. 7. Safety • Knows and follows facility rules. • *Demonstrates proper use of equipment. Reports equipment needs or repairs. • Follows facility-smoking policies. • Reports and documents any incidents or accidents of residents, staff or visitors to the appropriate facility personnel. • Reports all hazardous conditions/equipment to Supervisor. • *Performs duties, which may include transportation of residents, as assigned in Facility Disaster Plan. • Uses required protective equipment. • Follows infection control standards, policies and procedures. 8. Resident Rights • Knows Resident Rights. Helps the residents/patients exercise and/or protect their rights. • Reports resident/patient complaints to management. • Maintains confidentiality of resident/patient information. Other Duties: • Participates in evening manager program as assigned • Support and assist with Mentor and Greeting programs • *Participates in all-hands dining. • *Performs other duties as directed by facility management. • *Participates in marketing events. • *Works overtime, holiday and weekend hours as scheduled.

Details: Working with a large Salesforce end user who has an urgent need for a Salesforce Administrator in the Milwaukee, WI region. My client is looking to start a large migration project and needs to bring on someone this week! This will be a year long contract with some remote flexibility. Responsibilities & Experience Include: • 2-3 years of SalesForce experience • Salesforce Administration Experience Required • Excellent communication skills • Knowledge of service and sales cloud • SFDC ADM201 certification My client is looking to start this project within the next few week and will be interviewing ASAP. If you believe you experience fits, APPLY NOW! To learn more about the opportunity please contact Andrea at 646-400-511 and email your resume to . Mason Frank International is the global leader for Salesforce.com recruitment, advertising more Salesforce.com jobs than any other agency. We deal with both Salesforce.com Partners & End Users throughout North America. By specializing solely in placing candidates in the Salesforce.com market I have built relationships with most of the key employers in North America and have a supreme understanding of where the best opportunities and Salesforce.com jobs are. We understand the need for discretion and would welcome the opportunity to speak to any SFDC candidates that are considering a new career or job either now or in the future. Confidentiality is of course guaranteed. For information on the Salesforce.com market and some of the opportunities and Salesforce.com jobs that are available I can be contacted on 646.400.5111. Please see www.masonfrank.com for more fantastic Salesforce.com opportunities! Mason Frank International Inc. is acting as an Employment Agency in relation to this vacancy.

Details: NetSuite Developer- Milwaukee, WI- $110,000- $130,000- New Offices! We are currently working with a high profile client in the Columbus, OH area that is looking for a NetSuite developer for a new project they are beginning within the coming months. This role required that we start interviewing immediately. If you are looking for your next NetSuite related role then apply now! A NetSuite Developer will have: •3 or more years working with NetSuite •Previous development experience is preferred •Worked on previous implementation teams •3 or more years working with Javascript, HTML, or C# •Experience communicating with teams Benefits to you: •New office, new equipment •Insurance (Health, dental, vision) •Remote opportunities If you have experience with NetSuite and are looking for an opportunity to change careers then don't wait to apply! Company is looking for highly skilled candidates to immediate hire. To discuss this or other NetSuite opportunities in Milwaukee, WI area APPLY now by e-mailing your resume to Jordan Levine at or call me at (212)-731-8272 ext. 3228. Washington Frank International is the leading ERP recruitment firm in the US advertising more ERP/NetSuite roles any other agency. We deal with both NetSuite partners & End Users throughout the United States and we have never had more live requirements for NetSuite professionals. By specializing solely in placing candidates in the ERP market we have built relationships with most of the key employers in the US and have an unrivalled understanding of where the best opportunities and ERP jobs are. Washington Frank International Ltd is acting as an Employment Agency in relation to this vacancy. NetSuite / Milwaukee / Wisconsin / Functional / Technical / Consultant / Developer / Senior Developer / ERP developer / ERP / NetSuite ERP / NetSuite CRM / NetSuite Ecommerce / Sage / Nav / Epicor / Infor /Wisconsin / QuickBooks /

Details: Client needs to hire a Dynamics AX Developer immediately for a brand new project! 6 month contract with great opportunity to extend. Requirements: - Implement and customize of all Dynamics AX systems - Hands on development using X++ and C# - Ability to code from scratch, is a plus - Aiding in the implementation of ERP systems This position will allow you to utilize your Dynamics AX skill set and gain experience in a fast growing company! Send qualified resumes to: C.McD Phone: 646-350-3429 (ext 3235) Nigel Frank International is the global leader for Microsoft Dynamics recruitment, advertising more Axapta / Dynamics AX jobs than any other agency. We deal with both Microsoft Partners & End Users throughout North America. By specializing solely in placing candidates in the Microsoft Dynamics market I have built relationships with most of the key employers in North America and have an unrivaled understanding of where the best opportunities and Axapta / Dynamics AX jobs are. I understand the need for discretion and would welcome the opportunity to speak to any Microsoft Dynamics AX / Axapta candidates that are considering a new career or job either now or in the future. Confidentiality is of course guaranteed. For information on the Microsoft Dynamics market and some of the opportunities and Dynamics AX / Axapta jobs that are available I can be contacted at 646-350-3411. Please see www.nigelfrank.com for more fantastic Microsoft Dynamics opportunities! Dynamics AX /Developer / X++/ C#/ Wisconsin

Details: z/OS System Administrator COBOL Mainframe Programmer -Milwaukee Wi 10117 40-50.00 an hour w2 contract (negotiable) Seeking to add a z/OS System Administrator to assist in the Mainframe Sunsetting project. The Administrator will work collaboratively with various systems areas including RACF, system and applications support. Key Job Responsibilities: • Attend to all RACF security server user requests. • Work on troubleshooting problems as well as recommend / implement effective solutions. • Document system Sunsetting progress. • Assist in the installation of z/OS V1.13 and 20+ system program products.

Details: Ref ID: 04610-107914 Classification: Secretary/Admin Asst Compensation: $12.51 to $14.49 per hour OfficeTeam is looking for an administrative professional to support a growing mortgage lender in the Brookfield area. This individual will help support the loan originator and loan closer by facilitating completion of appropriate paperwork, proper organization, and phone contact. Mortgage or real estate experience preferred. For immediate consideration, please apply at www.officeteam.com or send an updated resume to .

Details: Ref ID: 04720-9882204 Classification: Loan Servicing Compensation: $14.00 to $17.00 per hour Robert Half International is seeking an experienced Loan Processing Representative for one of our high-profile Fortune 500 Companies located in the Milwaukee area. Loan Processing candidates should be able to review loan documents for accuracy and completeness before undergoing the submittal process. Strong organizational, communication, and computer skills are required. Customer service, data entry and multitasking skills are preferred.

Details: Ref ID: 04720-9882207 Classification: Data Entry Compensation: $10.00 to $13.00 per hour Robert Half is currently seeking skilled individuals for a data entry opportunity with a leading banking company in Milwaukee. Data entry candidates should be proficient with basic computer operations and the use of Microsoft Word and Microsoft Excel. Data entry candidates should be capable of working in a fast paced environment and have great attention to detail. This data entry opportunity will consist of maintaining database quality and accuracy. Other responsibilities may include the auditing and correcting of data, maintaining database integrity, and the reporting and tracking of provider calls. Prior database experience is preferred.

Details: JOB SUMMARY: The Route Manager is accountable to the Service Manager for: day-to-day supervision of all Route Sales Representatives (RSRs); training, coaching and motivating existing RSRs; facilitating an effective training program for all new RSRs; management of Route Specialists; day-to-day check-ins; maintenance of Service Standards; and management communication with RSRs and other key personnel. ESSENTIAL JOB FUNCTIONS: - BUSINESS MANAGEMENT FUNCTIONS: a) Assists the Service Manager in developing a short-term (1 year) account retention / revenue growth strategy, b) provides day-to-day supervision of RSRs (e.g., check-ins, route rides, etc). Schedules and manages Route Specialists, to include route coverage, new account installs, measuring of major accounts, etc., c) holds RSRs accountable for following Service Standards and other standard operating guidelines, d) supports the functions of all other service personnel (Account Manager, Service Coordinator, etc.), e) partners with Account Managers and RSRs to achieve growth, retention, penetration and profitability of all existing accounts, f) follows all financial procedures as it relates to service, e.g., route audits, check-ins, account receivables (NCND), etc., g) coordinates the completion of all actions items on all Performance Reviews and Customer Progress Reports, and h) handles escalated customer service issues including pricing discrepancies and Contract Enforcement and Service Agreement Renewals. - PERSONNEL MANAGEMENT FUNCTIONS: a) Implements the corporate and regional training processes for new and existing RSRs, b) conducts route rides with new and existing RSRs, on a weekly basis, c) evaluates RSR performance, skills and performance of Service Standards. Assists the Service Manager in the selection process of new RSRs, d) provides feedback to the Service Manager on individual performance of RSRs, and e) acts as liaison between Customer Service (Service Coordinators) and the RSRs to ensure that customers are getting immediate response to all inquiries. - DIRECT OUTPUT: a) Develops quarterly plans for the training and coaching of new and existing RSRs., b) implements the corporate and regional RSR training processes according to schedule, c) completes quarterly performance and skill evaluations on all assigned RSRs. Reviews delivery standard trend reports for each RSR and territory with action plans to resolve variances to goal, and d) holds self and direct reports accountable to following standard operating guidelines to ensure consistently complete deliveries to the customer base. - KEY PERFORMANCE MEASURES: a) Customer Satisfaction Scores, b) Employee Satisfactions Scores, c) Service Standards, d) Exposure-Service Agreement Renewals, e) RSR Turnover, f) Customer Retention, g) Route Growth, h) Merchandise Management - Garment and Bulk Items, i) Late Service Calls and/or To-do items, and j) Completion of training schedule.