Milwaukee Job Listings
Full-time Road Driver
Details: UPS Freight is hiring individuals to work as Full-Time Road Drivers . This position involves the driving of a tractor-trailer for the over-the-road delivery of freight to two or more service centers and then returning to the original domicile. Road Drivers must pass a DOT physical and successfully pass a road test. Qualified applicants must have a valid Class A Commercial Drivers’ License with Haz-Mat and Twin Trailer endorsements, issued by this state. Road Drivers are expected to comply with all appearance standards. Applicants must be at least 21 years of age ; and must have at least one year of tractor-trailer experience. Applicants must be able to read, write and speak the English language. Applicants must also meet the Department of Transportation (DOT) and Company mental and physical requirements; and must be physically and mentally able to safely perform the essential job functions without obvious risk of injury to the employee or co-workers. Applicants must receive satisfactory results from a background check, as conducted in accordance with applicable laws; and must pass a drug screening. This job posting includes information about the minimum qualifications (including the UPS Uniform and Personal Appearance Guidelines), locations, shifts, and operations within the locations which may consider my application. An applicant or employee may request an exception or change to, or an accommodation of, any condition of employment (including the UPS Uniform and Personal Appearance Guidelines) because of a sincerely held religious belief or practice.
Assisted Living Director - RN required
Details: Parkside Manor, a 74 unit established provider of memory care in Kenosha, WI, has an immediate opportunity for an experienced and professional RN to serve as Director of Assisted Living/Nurse Manager. Reporting to the Executive Director, in this role, the selected individual will effectively manage the day to day clinical and nursing operations for the community. You will also ensure that Senior Lifestyle standards and state requirements for resident care are met. In addition to providing hands on care, you will also direct and manage the nursing and care staff, ensure regulatory compliance and manage the Assisted Living budget. 24/7 on call responsibilities included.
ENTRY LEVEL in Milwaukee - Sense of Humor Required!!
Details: Job Description ***Due to the demands from our clients' for expansion, Hemingway is filling a Full Time ENTRY LEVEL Account Manager position immediately.*** Restaurant, Retail, Customer Service Experience Wanted for Entry Level Sales & Marketing! Hemingway provides the opportunity for people to get their foot in the door and jump start their career in the fields of sales and marketing. Our hands-on approach allows us to train candidates with little to no experience and catapult their levels of confidence and experience to the next level! Restaurant, Retail, Customer Service Experience Wanted for Entry Level Sales & Marketing! At Hemingway, our objective is to increase market share and penetration for our national clients on a local level. Working with major players in the CABLE, COMMUNICATIONS, FIBER OPTIC and ENERGY industries, we have proven to our clients that our direct, face to face , sales approach provides them with the contact they desperately need to remain competitive in today's market. Restaurant, Retail, Customer Service Experience Wanted for Entry Level Sales & Marketing ! We are filling openings in the following areas: Marketing & Sales Management B2B Sales & Marketing Customer Service Account Management / Maintenance Corporate Training Team Leadership and Management
Vice President Finance - Controller
Details: Modern Equipment, LLC of Wisconsin and John Wood Company, LLC of Pennsylvania a fabricator of Standard and custom ASME pressure vessels and skid mounted systems are combining our businesses (JWM). Our products are highly engineered and are rich in content and high in value. If you join our team you can expect each day to be different, challenging and rewarding. We have great customers who have equally interesting applications for our products. These include requirements for our Foundry/Melting Products, ASME Pressure Vessels and our Contract Manufacturing Services (CMS) that are both fascinating and quite complex in their application. So, if you are a Financial/Accounting executive and are a hands on leader you will find our assignment rewarding in many aspects. JWM is a combination of two private equity held companies that have an aggressive growth plan to triple revenues in five years. The company is well capitalized for growth and prepared to make investments in people, equipment and product development. In order to reach our goals it is imperative to hire a strong Vice President of Finance/Controller who is willing and excited about being responsible for all finance, accounting and IT functions for a business that is targeted to grow from $20 million to $55 million in five years with meaningful equity stake. This position will report directly to the President with functional responsibility to the corporate office. This role requires a professional who is able to work in a lean environment and since the combined companies have a strategic growth plan that includes both organic growth and growth through acquisition the VP Finance/Controller must have the ability to perform financial due diligence and valuation as needed. The ideal incumbent will have experience as a controller in a manufacturing environment and have a strong knowledge of operational finance including budgeting, planning and strategy. In order to be considered for this position you need to be excited by equity and be motivated to engaged in both growing and selling a company to realize a return on equity.
Senior Manager of Vessel Completion Yard - Job is Located in Mobile, Alabama Only
Details: *** Job is Located in Mobile, Alabama ONLY*** REPORTS TO: Director of Final Assembly SUPERVISES: Mid-level and lower level managers; Manufacturing Personnel in Vessel Completion Yard (VCY). AUTHORITIES / RESPONSIBILITIES: The purpose of the Sr. Manager of Vessel Completion Yard (VCY) position is to manage production completion and work in cooperation with the Projects team and Test & Activation to ensure that the ship is ready for turnover to the customer, inclusive of but not limited to the following responsibilities: Coordinate handover of all remaining production related tasks & trials support with production trade managers and T&A prior to vessel movement to the VCY. Development of strategic completion plans for the vessel(s) in conjunction with Project team(s). These plans include discrete task completion schedule, manpower / resource identification, PDA work, subcontractor coordination etc… Develop and maintain detailed work plans to the daily task level through the assigned vessel production management and supervisory staff. Manage and control production cost, schedule performance, quality metrics, safety, vessel and facility cleanliness for all work performed at the VCY Manage any subcontracted work and workforce associated with vessel completion, including workscope development, period of execution, cost management and schedule conformance. Coordinate production support associated with Test and Activation completion activities. Provide craft oversight ensuring appropriate documentation is maintained IAW procedures for all completion efforts and that appropriate regulatory agencies (ABS, SUPSHIP) are integral to the completion sign off process Ensures all process and procedures are adhered to and documentation maintained for compartment completion, quality conformance, inspection signoffs, system re-entry process and LOTO process Ensures vessel readiness for dock, builders and acceptance trials and final INSURV acceptance. Responsible for all production activities at the facility leading up to and in support of these events, including safety, testing and manning resources Manage completion of all trial cards that are generated from Builders Trials Coordinates all Post Delivery Availability (PDA) work with Warranty department and develops necessary resource plans and implementation schedule for all crafts affected and coordinates regression testing with T & A Manage services (crane, tugboat, services, etc.) in support of vessel departure and arrival at dock Develop and implement LEAN strategies for all manufacturing trades. Manage and control overhead operating budget for the VCY Provide a framework of leadership which enables the achievement of the manufacturing strategies and objectives. Create an atmosphere of teamwork with all the Support groups that interact with VCY.
Controller
Details: Ref ID: 04600-119352 Classification: Controller Compensation: DOE Controller position available within an exciting, fast-paced industry! Controller will be responsible for all areas of accounting, including but not limited to: Preparing financial statements, general ledger work, cash flow management, payroll processing, recruiting and training, risk insurance reporting, and tax filing and reporting. For more information, please contact Renee Brooks, , or your local Robert Half Recruiting Manager.
Retail Cosmetics Sales - Counter Manager Shiseido, Full Time: Wauwatosa, WI - Macy’s Mayfair Mall
Details: Overview:With a role as a Counter Manager in the Macy's Cosmetics Department, you will be responsible for supervising the complete operations of a cosmetics line, including developing a team of highly productive Beauty Advisors. Additionally, you will make one-on-one connections with customers to learn their sense of beauty and style, develop your artistic side through customer consultation and make-up and product application, and attain a sense of accomplishment when your skills combine with your passion for beauty to reach personal and team sales goals. Performs other duties as assigned. The summary below may not include all the essential functions and qualifications for this position. For more information, we encourage you to review the complete job description by clicking here. Essential Functions:- Assist customers in all aspects of service fulfillment by demonstrating proficient use of proprietary devices and applications; proactively create enhanced shopping experiences through the heightened use of tools, technology and collaboration - Recruit, train, coach, motivate and develop new and incumbent associates on company policies and procedures, product knowledge, and personal/department productivity goals - Alert Sales Manager of needs and concerns of the business and staff; Communicate regularly with vendors, planners, distributors, and buyers regarding stock needs, customer preferences, and special events - Develop and implement business-driving events and ensure proper execution to achieve counter productivity goals - Review and analyze business performance of daily, weekly, monthly, seasonal, and annual sales results - Regular, dependable attendance & punctuality Qualifications: Education/Experience: High school diploma or equivalent. A minimum of one year of previous selling experience required, preferably in Cosmetics. Previous supervisory experience preferred Communication Skills: Ability to read, write, and interpret general business reports and labels including warnings and ingredient lists on products. Ability to effectively communicate with and present information to customers, vendors, buyers, peers, and all levels of management Mathematical Skills: Basic math functions such as addition, subtraction, multiplication, and division. Able to use a calculator and calculate percentages and ratios. Must be able to make change in American monetary units Other Skills: Superior organizational and time management skills. Must be able to build relationships and influence others. Ability to set and achieve goals. Ability to multi -task in a fast-paced environment. Must possess a strong sense of urgency and a thirst for knowledge. Must be able to lead by example Work Hours: Ability to work a flexible schedule including days, nights, weekends, holidays, and sales events, based on department and store/company needs This job description is not all inclusive. In addition, Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an EqualOpportunity Employer, committed to a diverse and inclusive work environment.
Retail Sales Consultant
Details: AT&T: So Much More of What You Work For Looking for an opportunity where you can put your energy and enthusiasm to work to create unlimited earning potential? Of course you are. How about a chance to learn, grow and advance with the number one wireless company in America? Even better. We're AT&T, and the only thing we enjoy more than pioneering and selling the latest devices is helping people make the most of them. Our retail opportunities are among the best, offering you great pay, strong benefits, advancement potential and a work environment full of fast-paced fun. Opportunity, Security and Great People Find out what it's like to work in an industry that's not about to slow down- with a company that has a legacy of successful innovation. Start with the paycheck: Base plus commission. Our current full-time Retail Sales Consultants earn an average of $47,175.00 in total compensation in the first year when successfully meeting or exceeding sales goals. Our top sellers earn an average of $55,521 per year. Add a full benefits package, including medical, dental, vision, 401(k), tuition reimbursement, paid time off, work/life resources and discounts on AT&T products and services Round out your experience with training on the latest technologies and devices today, tomorrow and for as long as you work with us As you learn and succeed, you'll be eligible for new opportunities and financial rewards And every day, you'll work in a fast-paced environment with customers and colleagues that appreciate your energy and assistance JOB DESCRIPTION Develop and attain customer experience and sales objectives for store. Sell all products and services offered by the Company. Meet all sales objectives. Handle all administrative aspects of the sale including: completing customer contracts and warranties, pulling products from inventory, accepting customer payments and filing the completed orders. Maintain strong knowledge of all products, accessories, pricing plans, promotions and service features. Maintain knowledge of competitive offers and provide critical market feedback to the Store Manager regarding local competition and product/service needs. Handle service inquiries from customers. Provide efficient, courteous customer service and assist in all aspects of product offerings and services. Ensure an extraordinary customer experience. Position may be commissioned and quota based. GENERAL DUTIES The essential functions listed below are representative of duties performed by this job title. Duties generally include but are not limited to the following: GENERAL ESSENTIAL FUNCTIONS WHICH ARE NORMALLY REQUIRED: Possess a competitive spirit and desire to meet and exceed sales goals Stay up-to-date on the latest data/entertainment technology and devices, such as Wi-Fi, data devices, TV entertainment tools Understand customers' needs and help them discover how our products meet those needs Multi-task in a fast paced team environment Educate and engage customers through product demonstrations Interact with customers and provide prompt and courteous customer service to all customers The successful candidate will be able to perform the following with or without reasonable accommodation: Ability to work flexible hours, including evenings, weekends and holidays Ability to stand for long periods of time Ability to complete all paperwork completely, accurately, in a timely manner Ability to lift up to 25 pounds Ability to operate a personal computer, wireless equipment, copier and fax Ability to work in other locations as the needs of the business dictate may be required. Complete all aspects of opening and closing the store in accordance with written procedures. Submit all transaction journals on a daily basis. Assists with inventory maintenance May be required to wear a uniform Desired Qualifications: 1-3 years retail/customer facing/sales experience preferred. Retail Sales Consultants are paid a competitive hourly rate and can earn additional monthly commission dollars by meeting and/or exceeding sales objectives! Provisions listed in these job descriptions may be changed or modified by AT&T Mobility without prior notice at any time, at the Company's sole discretion. Keywords: Sales, Part Time, Entry Level, Customer Service, Retail Associate, Sales Associate, Retail, Sales Representative, New College Gradate, Recent College Graduate, Entry-level Retail Sales Consultant Milwaukee Area Stores Franklin
Quality Engineer
Details: SUMMARY: This position is responsible for the development and application of quality activities within the value stream to ensure customer satisfaction in product quality and timely completion of assigned tasks by the customer or Quality Manager. This position serves as a liaison providing quality related services to the assigned customer account(s). ESSENTIAL DUTIES AND RESPONSIBILITIES: • Responsible for APQP process and Control Plans • Ensure compliance to customer requirements • Lead compliance initiatives to internal process requirements • Facilitate problem detection, data collection and analysis, root cause analysis, and implementation of effective countermeasures • Evaluate production capabilities and recommend improvements • Monitor production operations and products being manufactured daily • Complete timely disposition on suspect product. Develops and implements methods and procedures for disposition of discrepant material and devises methods to assess cost and responsibility • Develop and initiates standard and methods for inspection, testing and evaluation • Devises sampling procedures, designs and develops forms and instructions for recording and evaluating quality and reliability data • Compiles and writes training material and conducts training sessions on quality activities to train, coach and develop production associates on part quality issues *CB
Accounts Receivable Assistant
Details: Under the supervision of the Accounts Receivable Team Leader the Accounts Receivable Assistant will perform a variety of administrative functions, support cash application, and assist in collection efforts. Essential Responsibilities Assist in applying payments to customer accounts Set up new customer accounts Supply credit references for customers Digitally store accounts receivable documents Answer incoming phone calls Review accounts receivable balances and contact customers to collect amounts as directed Monitor national fleet accounts and resolve any discrepancies Initiate and process customer credits
Naval Architect - Job Located in Mobile, Alabama Only
Details: ***Job is Located in Mobile, Alabama ONLY*** REPORTS TO: Chief Department Engineer & Project Department Engineer SUPERVISES: Engineer I, Designers and Draftspersons AUTHORITIES / RESPONSIBILITIES: Responsible for design calculations and drawing development as assigned by the Chief Department Engineer or a Department Engineer III Responsible for checking calculations done by Engineers I 5 to 10 years of shipyard design and construction experience or equivalent experience. Candidates with equivalent experience as a Cognizant Engineer over one or more systems may also be considered .
Project Manager in Training
Details: Dynamic, well-established (over 70 years), cleaning services for carpets, rugs, upholstery andflooring has an opportunity for an experienced service technician that want theopportunity to move into management. Thequalified individual will be responsible for installation, trouble shooting,repairs, and maintenance of this type of equipment. Three (3) plus years experience as a servicetechnician and excellent customer service skills may qualify you for thisposition. EssentialDuties: Plan and complete all necessary steps as outline on service order with efficiency and accuracy in accordance with company standards; Diagnose problem areas and demonstrate solutions oriented service options to educate customers on retail items available Initiative to assume additional responsibilities to train for project manager’s position Maintenance of tools, equipment, supplies and vehicles to ensure all are in working condition as prescribed by company policies and procedures Ensure jobs are completed in a timely manner within budgeted guidelines to the high quality standards of the company Developing, monitoring and enforcing safety standards and procedures Ensuring that the inventory of materials and supplies are maintained at proper levels to maximize efficiencies
Selling Supervisor - Shoes
Details: Looking to start your career in Retail Management? Our Shoe Selling Supervisor role is the perfect place to begin! Join our management team of retail experts who share their knowledge of the latest trends, assist customers with selections, and merchandise new product as it arrives. Our Shoe Selling Supervisors lead the shoe department to achieve store sales and profit objectives. They are also responsible for coaching their team to offer customers a “Customer First” experience. Recent successful hires have worked at Kohl's, Macy's, JCPenney, Sears and other similar stores. We’ll value your: Related retail sales experience Strong leadership and merchandising skills Ability to maintain high visibility on the selling floor Desire to grow within the company This position is compensated at a competitive hourly rate. Schedules include a variety of day, evening and weekend hours.
Maintenance Technician
Details: • Troubleshooting plc, robot , hydraulics and maintenance problems • Problem solving ability through teamwork • Maintain accurate records • Minimize equipment down time • Work in a manner that is in accordance with established safety procedures • Read, understand and troubleshoot equipment with the use of hydraulic, pneumatic and electrical schematics and prints • Must be willing to expand knowledge to perform the job • Participate and perform in a team environment • Maintains quality, productivity, cost, safety and morale to achieve positive results in all areas. • Other duties as assigned. *Li-Pi *CB
Food Safety Inspector -Nationwide - USA
Details: Job Title: Food Safety Inspector Department: Food Safety Services Supervisor: Regional Manager Description of Job Function: Conduct food safety audits of client’s facility. Provide technical training to management and employees at client’s facility regarding the adequacy of food safety program, integrated pest management, operational methods and personnel practices, maintenance for food safety and cleaning practices. Communicate verbally to management on the level of food safety existing at the facility. Prepare a written report for management, recapping all issues of observations and, if needed, corrective actions that should be taken. The food safety inspector must be able to be away from home and travel extensively. Principal Responsibilities: Organize inspection itineraries for the year and make changes as necessary to accommodate new business, postponements, etc. Notify clients of inspection dates, if required. Travel to the inspection site and arrange to stay in client's area during inspection. Conduct food safety audits using the AIB Standards and Procedure Manual instructions. Conduct specialized food safety audits when required. Train personnel in food safety issues, write a report following the audit and send it to AIB within five working days. Complete expense vouchers for each client and mail to headquarters weekly. Expenses for extended trips that include proration may be submitted by the end of the week following the trip. Additional Activities: Lecture and or participate in food safety conferences, in-plant seminars and/or AIB seminars. Maintain a favorable working relationship with all other company employees to foster and promote a cooperative and harmonious working climate that will be conducive to maximum employee morale, productivity and efficiency/effectiveness. Perform other duties as assigned by supervisor. Principal Customers: Food processors, food distributors and packaging facilities Qualifications Required: Education- B.S. degree from an accredited college or university, preferably in science or related topic to food safety, plus 5-10 years of food plant experience in a responsible position related to food safety. High school diploma, or equivalent, plus approximately 10 years food plant experience. Administrative Skills- Must possess excellent verbal communication skills, good writing abilities, correct grammar, sentence structure, and spelling. Be able to organize travel itineraries, make travel arrangements and travel to inspection sites; be able to work independently of direct office supervision and file all reports, requests for information and expense vouchers in a timely manner; and be able to use a computer. Physical Skills- Must be physically able to safely ascend to heights, be able to bend, crawl and move safely and freely around machinery and building without assistance. Must have eyesight or corrected eyesight to safely work around and inspect equipment, identify insect pests and to prepare inspection notes and reports without assistance. Other Requirements: The food safety auditor must: Must be willing to travel up to 90% of the time Conduct himself/herself in a professional manner, including appearance and demeanor, at all times. Carry out all inspection assignments and follow all written and verbal instructions from Audit Services. Maintain a valid and current driver's license, current automobile liability insurance and maintain a personal vehicle for business use. Maintain fiscal responsibility that will enable the auditor to travel, work and be away from home on company business. AIB International Inc. is an equal opportunity employer of individuals with disabilities and protected veterans. AIB International Inc. actively seeks diversity among its employees. Background check required. ,
Complaints & Grievances Administrative Coordinator
Details: The Complaints & Grievances (C&G) Administrative Coordinator is responsible for various critical components necessary to support day-to-day operational functions while ensuring the proper workflow within the Complaints and Grievances department. JOB RESPONSIBILITIES: Receive all incoming mail for C&G Department. Date/time stamp and sort mail. Facilitate distribution of incoming mail and faxes to appropriate parties within the C&G Department. Receive and process a variety of requests including the ordering of departmental supplies. Manage study model inventory and the return of models after denial hold period has expired for all markets. Assist C&G Specialists in daily scanning of case documentation for Fair Hearing, MAXIMUS and C&G case files. Attach scanned documentation to the C&G case. Assist C&G Specialists in scanning original x-ray films into a digital file that are received in C&G Department. Assist C&G Specialists with compiling case files for Dental Director review. Assist C&G Specialists with compiling case files for Fair Hearings. Assist C&G Report and Audit Coordinators with compiling C&G cases for audit requests Data entry of C&G case documentation details, as needed. Represent DentaQuest in a professional manner at all times. Provide recommendations for process improvement within the department and/or company. Adhere to DentaQuest business processes, policies and expectations. Other duties as assigned.
Benefits Administrator
Details: The Benefits Administratort is responsible for coordinating all aspects of employee benefits including, but not limited to, health plans, COBRA, Wellness programs, etc. In addition, resolving insurance benefit, reporting and reconciliation problems; providing information to new and current employees, providers and/or administrators; researching providers for administrative review; ensuring employee proof of coverage and accurate billing. Essential Responsibilities: Administration of the JXE Wellness Program for all locations Administration of employee benefit programs in compliance with carrier contracts (e.g. enrolling new employees, explaining benefit options, mediating benefit eligibility and payment issues, annual enrollment, etc.) Assist associates, beneficiaries and/or insurance providers for the purpose of verifying eligibility, conveying information and processing claims. Assist with development and administration of benefit education sessions for new hires monthly. Maintain a wide variety of benefit information (e.g. provider contracts, claim files, employee records, etc.) for the purpose of providing an up-to-date reference and audit trail. Processes a variety of information for the purpose of documenting and disseminating information to appropriate parties Reconciles enrollment forms and billings to employee records for the purpose of ensuring accurate eligibility and payment information and compliance Research discrepancies between associate, payroll, and benefit provider/s for the purpose of ensuring accuracy of records Resolve conflicts with benefit providers for the purpose of verifying eligibility, conveying information and processing claims
Registered Nurse (RN) Triage Supervisor
Details: Looking for an opportunity to be a part of an experienced and respected healthcare organization where you can enhance your knowledge and highlight your skill set? If so, then check out this opportunity as a Registered Nurse (RN) Triage Supervisor! This position requires an individual with experience and knowledge of the telephone triage process. As a Registered Nurse (RN) Triage Supervisor you will be responsible for the overall training, mentoring and supervision of the telephone triage staff. Moreover, you will be responsible for the auditing, monitoring, and documentation of incoming calls, patient forms and billing and productivity reports. SALARY: Up to $75,000/year (DOE) BENEFITS & PERKS: Full comprehensive benefit package Healthcare, Dental, and Vision Insurance
UX Designer
Details: Genesis10 is currently seeking a UX Designer for a contract position lasting through 2015, working with a major insurance provider client in the Milwaukee, WI area. Description: This is a special opportunity to impact digital product design at our client. Our client's growing UX team has openings for UX consultants and senior UX consultants. The focus may be more on conceptual + interaction design or more on usability testing + other user research, depending on the individual skill set and project needs. These are not front end developer or UI programming jobs. Some requirements are oriented more toward a conceptual / interaction designer. This person would be visually fluent — and may or may not have a full set of visual design skills. Others requirements are oriented more toward a user researcher who focuses on usability testing and other formal and informal research methods. The UX team has potential needs for both of the above. Candidates may be qualified for a regular or senior level. Length, breadth, and depth of experience will differentiate between a regular and a senior team member. Typically two years of experience is required for the regular position and 7 years of experience for the senior team member. Responsibilities: Distill research questions into research plans appropriate for our UX maturity and Agile environment. Recruit participants and facilitate usability test and other research sessions. Communicate findings and recommendations that are understandable and actionable from multiple stakeholder perspectives. Document top tasks and likely usage / navigation scenarios by type of user. Create and test information architecture. Other activities may include creating and communicating user profiles, documenting UX standards and best practices, performing heuristic reviews, helping to interpret web analytics from a usability perspective, and writing product backlog items. Develop and deliver designs appropriate for stakeholder review and user testing, Experience preferred in tools such as Balsamiq, Axure, Photoshop, or Visio. Work closely with UI programmers on detailed visual interaction design. Leverage and add to style guidelines.
Documentation Specialist - Horsham, PA or Wauwatosa, WI
Details: Position Description: This isn't packaged goods. It's a bigger challenge than that. Here you're making a difference in people's lives, starting with your own. Join us and start doing your life's best work .(sm) A Documentation Specialist is responsible for writing policies and procedures related to Medicare, Medicaid, and process change initiatives that detail how to use various Claims, Billing, Enrollments and Underwriting systems/computer applications. The Documentation Analyst will also collaborate with Technical Subject Matter Experts, or Knowledge Holders within Customer Operations to capture process instructions and procedures performed by staff. Primary Responsibilities: Review project requirements and or related documents to capture specific guidelines. Interview experts or Knowledge Holders to determine best documentation approaches to create documentation solutions (procedure updates, processing instructions, job aids and or process maps) to support business needs that align with our internal standards and practices. Participate in peer reviews and incorporate changes and or improvements to documentation. Able to work independently, prioritize, organize, and complete work according to deadlines provided by the business.