Milwaukee Job Listings

Details: Sales / Customer Service - Part Time / Full Time - Entry Level (Paid Training) Looking for a career that cares more about student mentality than your previous experience? Hoping that you’ll find a career where customer service means something? We’re a quickly growing marketing/sales firm that’s looking to fill several part time and full time positions. Despite the recession, we've continued to thrive. We believe our sales training program is very effective as you set your own pace. Promotions based on performance. Entry level sales/customer service representatives will learn through our hands-on training program how to execute our in-store marketing and advertising to generate new sales. We will have management opportunities for the right individual. Our representatives market some of the biggest names in the television industry through a low key one-on-one approach that emphasizes customer service.

Details: Full Time Brookdale - 6737 W. Washington Ste. 2300 Milwaukee, WI 53214 The Accounts Receivable Junior is responsible for providing customer service and support to Brookdale community associates and customers regarding daily, weekly and monthly accounts receivable functions to ensure accurate and timely invoicing. A career with Brookdale has never been more rewarding. As a senior living solutions company, Brookdale is committed to providing the best options for the residents that we serve, for all of the places life can go. The services that we offer ensure that residents continue to live the lives that they want while also meeting all of their needs along the way. Every day our 50,000 associates collaborate to guarantee that this promise is fulfilled in more than 640 communities. Our Senior Living Solutions include: Independent Living, Assisted Living, Memory Care, Skilled Nursing, Therapy, Hospice, Home Health, LifeCare, and Continuing Care Retirement Communities. More than a company, it is a calling. To learn more about Brookdale and how our associates make a difference: Fulfilling Dreams * Record-Breaking Fundraising for Alzheimer’s * Best of the Best Awards * Brookdale Senior Living Solutions * YouTube Key responsibilities include: * Providing quality customer service in a high-volume, fast-paced, multi-channel environment to research and resolve late fee reversal and write-off requests from community associates to ensure accuracy of resident balances and aging reports * Assisting in training community associates as pertains to Accounts Receivable procedures and functionality available in multiple proprietary systems * Identify potential customer account issues through review of daily, weekly, and monthly generated reports and queries * Research and resolve potential billing errors through regular customer account audits to ensure billing accuracy and maintain a high level of customer satisfaction * Continuously evaluate and identify opportunities to drive process improvements that positively impact the customers’ experience At Brookdale, you will enjoy a rewarding career with a forward thinking company while receiving an impressive portfolio of benefits designed to help you maintain a comfortable lifestyle for you and your family, including • Major Medical • Dental• Vision• Flexible Spending Account • Short-term Disability • Long-term Disability • 401(K) with Company Match • Life Insurance • Tuition Reimbursement • Paid Vacation & Holidays • Continuing Education • License Reimbursement

Details: Job is located in Janesville, WI. Job Details If you’re a highly organized, detail oriented and hands-on person with 5+ years of applicable production floor and leadership experience, who will accept the responsibility of managing a high performance team driving continuous improvement – UAI is looking for you! The ideal person will work closely with our engineering, production control, manufacturing and quality teams. Specialties: Metal fabrication – welding, cutting, forming, coating Automated manufacturing Cellular manufacturing

Details: Job ID: 2881 Position Description: Ryerson Inc, one of the world’s largest metals distributors is currently undergoing an exciting transformation. With over 170 years of history, Ryerson is looking forward to an exciting period of domestic and international growth. To assist with our transformation, we are seeking Inside Sales Representatives to join our Ryerson Academy located in Minneapolis, MN. As we strive to ensure that our team is fine tuned to the demands of the industry, Ryerson Academy, our training program in Minneapolis MN, ushers our associates through a rigorous six-month training program designed to solidify their knowledge of our operation. Upon completion of the Academy, students will have the required skills to be successful in any market they may be placed. ROLES and RESPONSIBILITIES • Attendance, participation in and completion of the Ryerson Academy program for new Inside Sales Representatives • Frequent interaction with large customer base across multiple geographic markets on contractual, transactional and fabrication business • Responding to customers quotation requests, needs, inquiries, and complaints/concerns • Administrative processing of customer orders (i.e. quotations and order entry) • Sourcing for items that Ryerson does not stock and work order entry • Generation and communication of sales leads through focused pro-active marketing efforts, primarily out-calling • Understanding the goals and concepts of our business and incorporating business goals to achieve sales and profitability • Working closely with territory managers, credit, inventory, warehouse operations, and other departments in the company. • Other duties as assigned. Position Requirements: • B.A./B.S in Business or related field • Previous sales or customer service experience preferred • Results focused, competitive, and self-motivated attitude • Proficiency with Microsoft applications (i.e., Word, Excel) • High level of numeracy, mechanical aptitude • Attention to detail amidst multiple priorities • Strong interpersonal and communication skills, demonstrating the ability to connect quickly with many different types of people • Problem solving / conflict resolution and negotiation skills; entrepreneurial flair; understands value creation and opportunity • Ability to work well and excel while working with a team or individually • Ambitious with potential and desire to grow within the organization • Geographic mobility (domestic or international) We are an Equal Opportunity Employer and do not discriminate against applicants due to race, ethnicity, gender, veteran status, or on the basis of disability or any other federal, state or local protected class.

Details: Duration : 8-9 months Description: - Bachelor's Degree in Software Engineering, Computer Science or a closely related discipline is preferred. - Must have a minimum of 5 years related software development experience. Minimum 2 -3 years direct experience with Microsoft .Net and SQL Server technology. - Require expertise in developing data access and Web services, with good programming skills in C#, IIS (6.0 or later) and ASP.NET 4.0. Experience in XAML and Silverlight are plus. - Deep understanding around the Microsoft Application stack of SQL and IIS, especially in the area SQL Database Service, Reporting Service and Integration Service. Experience with Business Intelligence is a plus. - Demonstrated ability to work in a team environment and the ability to work collaboratively with user, development, and support groups. Builds collaborative relationships and contributes to the efforts and accomplishments of individuals and teams throughout the client organization.

Details: I am looking for an Outside Sales Professional for one my best National Clients, a global leader and great opportunity to continue in a successful sales career. They offer competitive salaries, an uncapped commission structure and annual top-performer incentives. Promotion opportunities are also available! Apply today! Description: Job Purpose: Generates revenue by developing market potential through forecasting, lead generation, qualification, and closing sales; recommending new products and services. Duties: * Identifies market potential by qualifying accounts. * Initiates sales process by scheduling appointments; making initial presentation; understanding account requirements. * Closes sales by building rapport with potential account; explaining product and service capabilities; overcoming objections; preparing contracts. * Expands sales in existing accounts by introducing new products and services; developing new applications. * Contributes information to market strategy by monitoring competitive products and reactions from accounts. * Recommends new products and services by evaluating current product results; identifying needs to be filled. * Updates job knowledge by participating in educational opportunities. * Accomplishes marketing and organization mission by completing related results as needed.

Details: Job Purpose: Generates revenue by soliciting and obtaining orders; understanding and interpreting technical requirements; providing technical information; developing accounts. Duties: * Assesses competitors by analyzing and summarizing competitor information and trends; identifying sales opportunities. * Develops sales opportunities by researching and identifying potential accounts; soliciting new accounts; building rapport; providing technical information and explanations; preparing quotations. * Closes new accounts by answering telephone, fax, and e-mail inquiries; verifying and entering information. * Fills orders by transferring orders to fulfillment; communicating expected delivery date; explaining stock-outs. * Develops accounts by checking customer's buying history; suggesting related and new items; explaining technical features. * Maintains communication equipment by troubleshooting, reporting, and tracking problems. * Maintains and improves quality results by following standards; recommending improved policies and procedures. * Updates job knowledge by studying new product descriptions; participating in educational opportunities. * Accomplishes department and organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Details: Think like a Customer, Act like an Owner! Come Grow with us as we Grow.An Assistant Store Manager is responsible for establishing and maintaining outstanding Customer Service. S/he is responsible for the various tasks in the overall operation of the retail store including measuring business trends, maximizing sales/profitability by developing a staff, controlling expenses, shortages and all aspects of merchandising and inventory control. buybuyBABY offers a generous compensation package,benefits and an employee discount across all Bed Bath and Beyond Brands. buybuyBABY is an equal opportunity employer, dedicated to promoting a culturally diverse workplace.Responsibilities:Ensure that each Customer receives outstanding Customer Service by providing a Customer friendly environment which includes greeting and acknowledging every Customer, maintaining outstanding standards, solid product knowledge and all other components of Customer Service.Recruit, train, develop and communicate with all staff as well as assess performance on a regular basis.Implement and maintain Customer Service standards.Maintain all merchandising standards, display presentation, signing standards and monitor inventory levels.Plan and assign daily goals, tasks and assignments. Assure proper completion through follow-up.Assist in monitoring retail sales performance, through the analysis of sales reports and comparison shopping. Assist in ideas on adjusting merchandising strategy.Management of all office tasks, including management of funds and media, receiving, inventory and payroll.

Details: Do you aspire to work for an industry leading healthcare organization in which you can utilize your amazing customer service skills? If so then check out this opportunity as a Data Analyst. We are looking for some with statistical knowledge. The Data Analyst will be responsible for analytic data for the business unit. You will handle projects and be a leader to the other data analysts. While developing reports you will elevate issues, trends, areas for improvement and more. SALARY: Starting at $71,000/year BENEFITS & PERKS: FULL comprehensive benefit package 401K Plan Tuition Reimbursement Healthcare, dental, vision, life insurance, long-term disablity

Details: HR Call Center Representative Quad/Graphics is seeking a Part-time HR Call Center Representative for our Employee Services Connection line at our Sussex, WI location. Core hours would be Monday through Friday 9am to 3pm. Our ESconnection line primarily serves employees and applicants on HR related subject matters in a global environment. Call volumes currently average 60-80 calls a day and growing. With Quad’s strong focus on employees and a culture of delivering premiere customer service, our ESconnection staff is dedicated and offers immediate service to fulfill the needs of employees, applicants and other callers.

Details: Job is located in Madison, WI. Weir Minerals has an exciting employment opportunity available for a Quality Assurance Engineer within our Operations department. Under the direction of the Senior Manager-Quality Assurance & Warranty, the Quality Assurance Engineer is responsible to ensure the quality of products produced meet shipment requirements and customer specifications to minimize the possibility of waste due to rejection of unacceptable products in accordance with company policies and procedures. Manage warranty claims, seeing them through to completion and ensuring customer satisfaction with the resolution.

Details: The Department of Neurology at Mayo Clinic is seeking a board-certified neurologist with subspecialty training in multiple sclerosis and related neuroimmunological disorders to lead a clinical program devoted to patients with these conditions. The applicant should have fellowship training in clinical neuroimmunology/multiple sclerosis and have experience with clinical research and /or basic science in the field. Successful applicants are expected to have demonstrated a commitment to the education of students, residents and fellows. A competitive salary and comprehensive benefits package is offered. Mayo Clinic has been recognized as the best hospital in the nation for 2014-2015 by U.S. News and World Report. Our multi-disciplinary group practice focuses on providing high quality, compassionate medical care. We are the largest integrated, not-for-profit medical group practice in the world with approximately 3,800 physicians and scientists across all locations working in a unique environment that brings together the best in patient care, groundbreaking research and innovative medical education. We offer a highly competitive compensation package, which includes exceptional benefits, and have been recognized by FORTUNE magazine as one of the top 100 “Best Companies to Work For".

Details: Major Printing and Graphics Co is hiring an Electrician for their warehouse and production plant. The pay is $20-$30 an hour and this is 6-10 month temporary role working 40+ hours a week. Any OT is paid time and a half. Responsibilities include but are not limited to: Basic mechanical troubleshooting, repairs, and servicing of high speed printing equipment Working with voltages up to 480 vac Working knowledge of PLC’s Installation and troubleshooting of relay and PLC controlled equipment Working with AC/DC motors and drives If interested, please apply and attach your resume.

Details: Aerotek's preferred client, started designing and manufacturing out of Oak Creek in 2012. This mechanical team is responsible for designing the mechanical structure surrounding the drive that is used to drill for oil. The company is presently seeking to add a Mechanical Designer to their SE Wisconsin operations. This position will be responsible for working under tight deadlines to design and detail the mechanical enclosures for the drives. Our ideal candidate will have a Associates Degree, along with 3+years in Solidworks Design. The candidate must also have 2+ years recent experience working with sheet metal. This is a 9 month contract to hire position with excellent benefits, including paid holiday and vacation 401k, Health, Vision, and Dental. We are looking to have somone start by 01/26/2015. If interested and qualified, please email your resume or call for more info today. About Aerotek: Aerotek, headquartered in Hanover, Md., is a leading provider of technical, professional and industrial staffing services. Established in 1983, Aerotek is an operating company of Allegis Group, the largest provider of staffing services in the U.S. Aerotek operates a network of more than 200 non-franchised offices throughout the U.S., Canada and Europe. For more information, visit aerotek.com .

Details: A Sussex, Wisconsin based company is seeking a dynamic electrician to join their team. Duties include mechanical troubleshooting, repairing, and servicing equipment; working with voltages up to 480 vac; and installing PLC controlled equipment. Working knowledge of PLCs, AC/DC Drives, and at least 3 years of industrial electrical experience is a must.

Details: This position must be capable of performing the majority of required maintenance and service on Ryder vehicles with minimal support from others. Works with the assistance of a T4, TIC, SS or SM when performing highly technical or intricate diagnostic type repairs. Task assignments are directed by shop management to encourage skill development in a productive manner. The Technician III works under general supervision of the designated Shop Supervisor or Service Manager. Exercises some judgment and discretion in resolving issues or making repairs. Post-secondary vocational education strongly preferred Must have minimum tool requirement Must have a valid driver s license Valid CDL (license A) is highly desired; mandatory in some locations Must possess state license as required Must have a minimum of 2 years of experience with mechanical repairs and diagnostics on heavy duty and medium duty equipment. ADDITIONAL REQUIREMENTS: SBTIII trained within 180 days (SBT220) Complete 2 of the OEM On-Line diagnostic scan tool software courses as required by location fleet mi. (predominant OEM of fleet mix completed within 365days) Must have a minimum of 2 years of experience with mechanical repairs and diagnostics on heavy duty and medium duty equipment Knowledge of and the ability to apply knowledge of computer skills: PC, Windows, mouse, etc. This position requires for you to drive Ryder vehicles. In order to become a Ryder employee you must: Pass a Ryder initiated drug and alcohol screening test Pass a regulatory agency (DOT) specific physical examination Pass a Ryder road test Provide appropriate CDL and endorsements for the position Verify competency in critical skill areas for the specific driving position (e.g., hazmat, doubles, frequent backing) Performs vehicle maintenance and repair duties including: Performs standard vehicle maintenance Performs preventive maintenance Diagnoses complex mechanical and electronic problems utilizing diagnostic computer when applicable Completes complex and detailed mechanical inspections & repairs with minimal supervision Replaces defective components as instructed Works unsupervised on most tasks Performs facility maintenance duties Interacts with customers/drivers to properly determine nature of complaint once assigned a task. Utilizes key functions of Shop Management System and electronic documentation available. Works in accordance with all federal/ provincial and corporate compliance guidelines (i.e., safety, DOT, MOT). Acts as mentor for Tech 1 and Tech 2 levels. Demonstrate the ability to access and use internal and external maintenance documents. Other support duties as required to support operations. These could include but are not limited to Service Island support. Skill Area: Tire and Wheel Maintenance: Tire & Wheel safety trained within 90 days (TW220) Repair and replace tire and wheel assemblies Perform nail hole repairs Verify, diagnose and repair tire related ride quality complaints Skill Area: Preventive Maintenance: PM trained and qualified within 90 days (PM230&PM298) Mentor T1 & T2s in complete and efficient PMs Conduct Quality Inspections on PMs Skill Area: Brakes-Air: Brake Air trained and qualified within 90 days (BA220&BA298) Measure lining thickness Adjust Brakes Perform air brake sections of P.M. Perform brake overhaul Measure drums, rotors, cam bushings Replace S cams, and bushings, slack adjusters and shims Replace foot and relay valves, air dryers, air tanks, air lines, and other similar components Must meet federal qualifications of brake mechanic and inspectors (FMCS 396.25) Skill Area: Brakes-Hydraulic Brake Hydraulic trained and qualified within 90 days (BH220&BH298)* where appropriate Measure lining thickness Adjust service brakes Adjust park brakes Repair or replace minor parts such as lines Bleed brake systems Perform brake shoe replacement Measure rotors and drums Inspects and replace wheel cylinders, master cylinders and boosters Must meet federal qualifications of brake mechanic and inspectors (FMCS 396.25) Skill Area: A/C, Heater & Refrigeration: A/C recycling and recovery certified within 90 days (CF609) & A/C trained and qualified within 180 days (AC220&AC298) Perform basic system checks such as power to compressor, condenser obstructions, belt tension, etc. Identify refrigerant and oil leaks Operate charging and recovery equipment Attach manifold gauges Charge the system according to manufacturer's specification Meet Federal Refrigeration/AC qualifications Flush system contaminants Run OEM performance tests and verify performance Utilize electrical schematics and Diagnostic procedures to identify correct related problems Diagnose and repair all systems and related problems Skill Area: Cargo Handling/Transfer, Liftgates Identify make and mode Add fluid to bring to propler level Make adjustments to lift platform and its controls Identify basic malfunctions Diagnose most mechanical and electrical problems Replace rail cables or cylinders Repair and replace motor and cylinder Skill Area: Charging Systems (electrical) : HD electrical trained within 90 days (DR208) Perform charging system diagnostics and repairs Skill Area: Cranking system (electrical) Inspect and test batteries Visually inspect cables and cranking motor Clean the battery cables, connections and starter Replace batteries Charge & Check batteries Replace or repair defective cables Diagnose and repair cranking system, including replacement of components Skill Area: Lighting System and Electrical Accessories Diagnose, isolate, and repair lighting system problems, such as shorted and open circuits Skill Area: Clutch: Identify proper clutch operation Identify proper clutch brake operation and adjust Adjust hydraulic or mechanical clutches Remove and replace clutch, throw out bearing, pilot bearing, flywheel, clutch brake, etc. Skill Area: Cooling Systems Flush and refill systems Diagnose overheating problems Rebuild fan hubs, idlers, and replace fan clutches Diagnose and repair all cooling system components Skill Area: Drive Axles Inspect housings for leaks Change oil and filter, if required, and clean breathers Diagnose and repair or replace rear axle assemblies Skill Area: Drive line: Perform diagnostics and repairs as required Skill Area: Diesel & Gas Engines- all engines Identify unusual noises, and oil leaks Diagnose, overhaul, replace all assemblies and components with guidance from T4 or Shop Supervisor Skill Area: Fuel Systems: Diagnose and repair gasoline and diesel fuel system components Skill Area: Steering and Non driven Axles and Alignment Perform alignment procedures and adjust as necessary Diagnose and repair all steering components for wear and/or damage Check and adjust trailer axle alignment Adjust wheel bearings Skill Area: Suspension-Chassis and Cab: Diagnose and repair air leaks Diagnose and repair suspension and chassis components Skill Area: Vehicle Coupling System (PM) Repair and/or replace 5th wheels Diagnose and repair vehicle coupling components for wear and/or damage Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, status as a protected veteran, among other things, or status as qualified individual with disability.

Details: The overall objective of this position is to generate and expand profitable sales in project business for Viking Electric in a professional manner. Overall coordination of vendor, sales force, and management initiatives to attain desired results. Specific responsibilities for the position include: Provide lighting system design for projects per contractor and owner requirements on design/build projects. Work with manufacturers and manufacturers’ reps to quote and sell electrical products on these projects. Foster and maintain excellent working relationships with Viking customers by calling on them and providing regular technical and project support. Prepare timely and accurate quotes for engineered projects. This includes compiling and analyzing information from vendors, determining appropriate pricing, using discretion to maximize Viking profit and success, and providing priced quotes to customers. Monitor all projects for profitability and customer satisfaction. Manage customer orders from time order is secured from purchase through acknowledgment to final billing including drawings, expediting, change orders and billing resolution. Resolve all disputes associated with issues as they arise throughout the project process. Work with customers and other Viking departments to resolve problems. Provide leadership role in managing vendor relationships, and in securing orders for projects. Foster and maintain excellent working relationships with Specifying Engineers. Provide technical assistance and other product and system support to the engineering community by working independently or in conjunction with manufacturers reps. Provide energy code analysis for customers and end users.

Details: Our New Berlin, WI office is looking for a warehouse clerk for our clean/well-maintained warehouse. First shift position. Responsible for: General warehouse duties including inventory control, restocking & packing Shipping & receiving Preparing truck shipments And some light assembly work Duties include: Preparing freight items for truck transport using proper tools for packing, banding, taping, stretch wrapping & crating Picking & pulling required items from warehouse stock to fill customer orders with 100% accuracy and quality Checks incoming shipments for accuracy against the enclosed packing lists for inventory & accounting purposes Places incoming stock in proper warehouse locations Packs UPS orders, checking pulled orders for accuracy Learns to operate equipment (forklift, pallet jack, etc.)

Details: Posting Job Title: Retention Sales Specialist Requisition #: 163430BR Posting Location: Milwaukee, WI, US Area of Interest: Customer Service/Member Services Position Type: Full Time Posting Job Description You have an uncanny way of winning customers. You have an exceptional way of connecting with people, empathizing with them and offering them viable solutions. That skillful way you can turn things around is greatly valued here at Time Warner Cable. RETENTION SALES SPECIALIST (Retention Team) In this key customer care role, you'll handle calls from people who are thinking about switching service providers. You'll listen patiently and empathetically, track information, and apply consultative skills regarding our services/pricing and competitors'. Your knack for problem-solving will not only diffuse situations, but point out new value and result in an upsell. Beyond a passion for the customer and flair for relationships, you'll have general knowledge of current marketing offers and a desire to earn pay for your performance. Basic computer/keyboarding skills and a capacity for listening, dealing with confrontation, and overcoming objections should all be part of your make up. Time Warner Cable believes that by providing our employees with rich and flexible benefits, we can help them take care of the people who matter most - at work and at home. You can look forward to a total compensation package, generous benefits including discount pricing on our residential products, and more. To learn more about what it's like to work for Time Warner Cable, copy/paste the below link to your browser and view this video from our employees: http://www.youtube.com/watch?v=tWge4VxBXxQ Additional Details: Call Center Hours: Monday - Friday 7AM to 8PM Saturday 7AM to 5PM and Sunday 8AM to 6PM (position shift hours will vary within the hours of the call center) Job Requirements: Customer-centric mentality (high volume customer service and/or call center experience preferred) Sales experience required IMPORTANT NOTE: Time Warner Cable requires applicant to complete an assessment as part of the application process. Only applicants with assessments completed within 48 hours will be reviewed by recruiter. TWCCB 1/14/2015 FCC Unit_TWC: 8342 Controlling Establishment ID: 00066 - Milwaukee 1320 ML King More on TWC: Time Warner Cable reaffirms its commitment to providing equal opportunities for employment and advancement to qualified employees and applicants. Individuals will be considered for positions for which they meet the minimum qualifications and are able to perform without regard to race, color, gender, age, religion, disability, national origin, veteran status, sexual orientation, gender identity, current unemployment status, or any other basis protected by federal, state or local laws. Time Warner Cable is an Equal Opportunity Employer - Minority/Female/Disability/Veteran/Current Unemployment Status TWCCRT210

Details: Positions: 1 Posted Date: 1/14/2015 Category: Business Administrative ServicesOptions:Your application choices are: Apply for this job onlineRefer a friend to this job Equal Opportunity Employer: AMERICAN TRANSMISSION CO. IS AN EQUAL OPPORTUNITY EMPLOYER FUNCTIONING UNDER AN AFFIRMATIVE ACTION PLAN. WE ENCOURAGE WOMEN, MINORITIES AND INDIVIDUALS WITH A DISABILITY TO APPLY. Summary of Responsibilities: The Business Systems Liaison role creates a partnership between ISS and the business to enhance performance and to identify opportunities to gain competitive advantage through technology. Heavily involved with the Technology Portfolio Management (TPM) team, in addition to defining Work Requests (business needs), this role will facilitate the evaluation and solution selection, and business case development for selected alternatives. Additionally, the role will partner with employees of all levels to identify business gaps and recommend focus areas to facilitate business process improvement that may or may not result in a technological solution. Relocation may be available for a successful candidate who comes from an office other than Pewaukee. Essential Responsibilities: Partner with one or more functional areas and ISS to: Define and propose Business / IT initiatives to meet business needs Define impact to core business, compliance risk, technology risk, business benefits and stakeholder impact associated with identified problem or chosen solution Define measures of success of given solution Understand key business processes and identify opportunities to leverage technology to gain competitive advantage through increased reliability or decreased cost Support deployment of new or enhanced IT applications by facilitating cross functional process development including the definition and documentation of processes, identification of meaningful key performance indicators and corresponding measurement systems May be called upon to serve before, during, and after a Transmission Emergency Response Plan (TERP) event; such event may require performing functions that are outside the scope of your regular job. Demonstrate compliance with ATC’s Code of Conduct, all company policies and procedures, and all laws and regulations that govern ATC Perform other duties as assigned.