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Call Center - Program Manager

Tue, 05/12/2015 - 11:00pm
Details: We are currently seeking a Program Manager for our Dallas Center of Excellence. The Center is located in Richardson. As a strategic member of the Operations Leadership Team, the successful candidate will collaborate with other senior-level team members to create and continue to evolve a positive, change-oriented company culture highlighted by teamwork, development, empowerment, low turnover, and high performance. The Project Owner will be a hands-on leader in support of the team’s clients, with an emphasis on strategic thought, business acumen, creative problem-solving, flexibility and sound judgment with full responsibility for planning and directing operation’s activities. Responsibilities: Managing daily performance ensuring high levels of goal attainment and quality of service Lead by example, motivating and generating enthusiasm among call center employees both direct and indirect Coordinate and collaborate with management to address issues, which affect call center operations Ensure adherence to service level agreements of quality, productivity, accuracy, and any other defined metrics Drive improvements in overall service levels, transactional efficiencies and cost management Responsible for the execution of contractual plans for individual client programs as well as compliance to all contractual commitments Mediate, respond to, and resolve highly sensitive customer/client issues, which could negatively impact customer/client Responsible for daily, weekly, monthly interactions with clients including status updates, problem resolution, proactive communication and on-going relationships Establish clear roles, directions, responsibilities, and performance requirements for the call center management team Ensure management team and associates exhibit a high degree of ownership and accommodation when interfacing with clients and customers Perform cost-benefit analysis and identify cost efficiencies and savings opportunities Maintain and manage to program budgets Research and analyze root cause of problems, identify trends and recurring problems, and suggest resolutions

St. General Ledger and Cost Accountant

Tue, 05/12/2015 - 11:00pm
Details: Stock Equipment Company, a well established manufacturing company in Geauga County is searching for a General Ledger / Cost Accountant with at least 1 - 2 years experience to join its Finance team. Ideal candidates will have a degree in Accounting and previous experience working in a manufacturing environment. The General Ledger / Cost Accountant must be detail oriented and able to work independently.

Associate Systems Engineer

Tue, 05/12/2015 - 11:00pm
Details: Job Title: Associate Systems Engineer Team: Location: Hosted Operations Rexburg, Idaho Manager: Status: Manager, Hosted Operations Full Time, Exempt Position Summary: As our Associate Systems Engineer you will act as an integral part of the IT Team and supports all aspects of our hosted operations environments. This role works as part of a small, dedicated, hands-on team of system professionals to ensure a positive experience for our clients while making strong technical business decisions as part of a larger team. In This Role You Will Often: Administer, configure, and tune PolicyTech SaaS application Provide technical support for our clients, Product Engineering, and Client Services for the Application Deploy code releases of the application Work with Client Care to help analyze document import, mail delivery, or conversion failures Assist Client Care and Product Engineering in detecting and resolving performance issues The expertise to troubleshoot mail flow and delivery problems Understand enterprise LAN/WAN network architecture, TCP/IP, protocols, and best practices Understand enterprise SAN architecture, protocols, and best practices Understand enterprise virtualization, protocols, and best practices Configure, maintain and administer related enterprise computing environments, including hardware, operating systems, applications, software and all configurations Ensure availability of critical systems at multiple data centers Conduct performance tuning, system security/hardening, IO monitoring and analysis Active Directory administration Patch management Monitoring and log review of all systems Manage system backups Perform DR tests Create best practices guides with “how-to”s, project plans with metrics, documentation, and purchase orders Participate in a 24x7 365 day on-call rotation

CDL Driver

Tue, 05/12/2015 - 11:00pm
Details: Needing CDL Driver for Construction Company. Will be Hauling Equipment and supplies to and from Job sight. Some Weekends and Out of town. Most work in the state of Alabama. Perdiem and Motel expenses paid by Co. Guarantee 40 hrs. per week. We are an Equal Employment Opportunity. Call at 334-288-1078

Entry Level Account Sales Representative | Sales Training Provided

Tue, 05/12/2015 - 11:00pm
Details: ENTRY LEVEL SALES REPRESENTATIVE NO SALES EXPERIENCE NEEDED - WE OFFER SALES TRAINING! ISN'T IT TIME YOU LEARNED SALES AND TOOK CONTROL OF YOUR FUTURE?! We just expanded from London, Manchester, Leeds and other parts of the UK to launch a new office in Manhattan, New York. We're looking to grow throughout the spring and summer in order to diversify our client portfolio and begin expanding into new markets. We have a talented team of experienced sales people and team leaders, but we still need to grow in order to provide our clients with more brand representation and more customers! If you enjoy working with customers in a fast-paced environment and are looking for a chance to learn, earn and grow at your own pace, our event marketing openings are the perfect fit! All of our sales people start off entry-level and have the opportunity to develop personally and professionally as they enhance their skills. They all receive full product training and ongoing guidance and support from day one. PRODUCT TRAINING INCLUDES: Videos, Mock Presentations, and Role Playing (office-based) Live Presentations, Observations, and Teamwork (field-based) Daily Evaluations, Support and Coaching from Peers and Management Access to Conference Calls, Regional Seminars and Networking Contacts

Automotive Service & Parts Director

Tue, 05/12/2015 - 11:00pm
Details: Herb Chambers Cadillac seeks experienced manager to take a leadership role as our Service & Parts Director . Come join a winning organization. For the 6th Year in a Row, The Herb Chambers Companies have been honored by The Boston Globe as one of the Top Places to Work in Massachusetts. We are looking for a candidate with these qualifications: * Professional-level automotive experience, including significant experience in direct dealer/​ GM contact positions * Previous service management experience (applicants without prior experience will not be considered).​ Parts management experience/​ knowledge is a plus! * A thorough understanding of all dealership functions (management, service, parts, sales, finance, detail) * Ability to maintain profitability while maintaining excellent customer satisfaction * A great attitude & a true professional * Great communication skills and the ability to work well with customers, co-workers, the factory and vendors * Ability to effectively hire, manage and lead a team * Excellent organizational skills * Knowledge of factory warranty procedures * An automotive technical background is a plus * Understanding of federal and state regulations related to the parts/​service operations * Motivated to help grow our brand and market share!

Precipitator/Ash Removal System Owner (Engineer)

Tue, 05/12/2015 - 11:00pm
Details: Duke Energy is a diversified energy company with a portfolio of natural gas and electric businesses, both regulated and non-regulated, and an affiliated real estate company. Duke Energy supplies, delivers and processes energy for customers in North America and selected international markets. For more information about our business please visit us on the web at www.duke-energy.com. Precipitator/Ash Removal System Owner Depending upon the desired qualifications of the successful candidate, the hiring manager may elect to fill this position at a higher level within the job hierarchy. Roles/Responsibilities •Manage and maintain assigned equipment and systems to ensure the station objectives are met or exceeded (availability, reliability, safety/health, environmental excellence, and budget.) Major equipment and systems include: oElectrostatic Precipitator oDry Flyash System oWet Ash System oSulfur System oID/FD/Booster Fans oCompressed Air Systems •Review data trends and provide appropriate analysis related to equipment reliability and efficiency. This review would also include discussions with Operations and equipment walk downs as appropriate. •Monitor Emergent Work trends and adjust maintenance strategies accordingly •Conduct incident review and root cause analysis •Support continuous improvement activities (engaged with CBE teams, barrier resolution, etc.) •Maintain/acquire/improve technical knowledge of assigned equipment •Provide budget guidance for assigned equipment and systems •Track and maintain equipment history and condition logs; documentation of condition assessment and inspections •Develop safe maintenance strategies for equipment; including PM scope and frequency, spare part list, replacement or upgrade options. •Maintain Plantview risk grid items associated with assigned equipment and systems •Develop long term (10-year) equipment maintenance plans and 3-year budget plans – identify base O&M, incremental O&M, and capital projects for outage and non-outage work •Serve as station consultant/primary interface with Project Mgmt/Outage/Engineering groups •Initiate maintenance projects and maintain configuration control for assigned systems •Maintain configuration control for assigned systems •Participate in station meetings, i.e. Plant Health, Barrier, Checkbook, MER, etc. •Support fleet Equipment Inspection Teams under the direction of CE&S as time and opportunity permit Relocation: Approved for relocation expenses.

MS Dynamics CRM - Developer - Miami, FL - $95k - $105k

Tue, 05/12/2015 - 11:00pm
Details: MS Dynamics CRM - Developer - Miami, FL - $95k - $105k Great opportunity for an Dynamics CRM Developer. I'm looking for a Senior MS Dynamics CRM Developer to contribute to a MS Dynamics CRM 2013 upgrade. This End User is in the banking industry and has a very solid IT department with a solid pipeline of work. Candidate will be expected to evaluate code and old plugins, be proficient in data migration, customizations, and rewrite them for the new CRM. Requirements: •Ability to code .Net and C# from scratch • 3+ years of experience with Dynamics CRM •Experience Developing plugins •Experience with MS SQL •Previous Dynamics CRM upgrade experience •CRM experience aside from Dynamics CRM is a plus, not required Perks and Benefits: •Gain experience on CRM 2013 and 2015 •Opportunity for Career Advancement in the End User Channel •Full Medical/Dental/Vision Coverage •Life Insurance •401K plus company match up to six percent •Relocation assistance to sunny florida! Our client is in need to fill this role ASAP, they will be conducting interviews (onsite if candidate is local) starting this week. If you are interested in applying to this position please apply to the AD or send your resume directly to Melissa at m.epstein or call at 212-731-8282. I understand the need for discretion and would welcome the opportunity to speak to any Microsoft Dynamics CRM candidates that are considering a new career or job either now or in the future. Confidentiality is of course guaranteed. For information on the Microsoft Dynamics market and some of the opportunities and Dynamics CRM jobs that are available I can be contacted on 1-212-731-8282. Please see www.nigelfrank.com for more fantastic Microsoft Dynamics opportunities! MS CRM / Dynamics CRM / Microsoft CRM / CRM 2011 / Scribe / Developer / Senior Developer / JavaScript / XRM / .NET / C# / Development Nigel Frank International Inc. is acting as an Employment Agency in relation to this vacancy.

CNA Certified Nurse Assistant (Healthcare – Long-Term Care)

Tue, 05/12/2015 - 11:00pm
Details: CNA Certified Nurse Assistant (Healthcare – Long-Term Care) Job Description CNA Certified Nurse Assistant – are you looking for a staffing firm that can get you the CNA assignments that you truly want? Look no further than 5-Star Staffing Services! We specialize in helping long-term healthcare providers throughout the New York metropolitan area to fulfill their staffing needs, going that extra mile to match each caregiver with just the right facility. We currently have great short-term, long-term, and permanent placements for experienced Certified Nurse Assistants. You will be assigned a dedicated recruiter who will take the time to listen to you and learn about your skills, your work preferences, and your career needs. We’ll find you the shifts you need at locations that are convenient for you. While we prefer that you have previous background in long-term care, we also work with providers who allow new LPNs to gain valuable long-term care experience. Wherever you are in your CNA career, we’ve got the just assignments for you. Contact us today – we’re looking forward to working with you! Here is just some of what we have to offer: Paid orientation Competitive compensation Holiday bonuses Sick days Aflac PPACA Insurance Company contribution for required annual health screenings Easy access to 24/7 support Wide variety of shifts and locations Offices conveniently located in Long Island, the Bronx, Queens, and Brooklyn

RN or LPN Home Health Care Transitions Manager - Home Health - Palm Beach Gardens - FL

Tue, 05/12/2015 - 11:00pm
Details: The RN / Registered Nurse Care Manager (CM) or LPN / Licensed Practical Nurse Care Manager (CM) will manage the care of members residing in their home by completing an in-person health assessment and coordinating client care, focusing on medication management, disease management and keeping members healthy and independent. The RN / Registered Nurse Care Manager (CM) or LPN / Licensed Practical Nurse Care Manager (CM) will provide clinical case management services, including health assessments, education, advocating for member coordination of care. This nursing candidate may identify and coordinate appropriate levels of care under the direct supervision of the VP of Clinical Services. CMs workload is generally self-directed and not prescribed; so it will be important to function in a less structured work environment. Primary Responsibilities: Complete a Health Summary, based on an assessment of each clients health, nutritional status, and psycho/social status and other health related needs. The Health Summary shall provide a basis for development of a plan for the clients health care services. Coordinate and assist in the delivery of a plan of health care as developed for the clients needs based on the program they are enrolled in. Provide ongoing medication management. Provide training/consultation on or around medication usage, disease process and management, medical procedure clarification, the general needs of clients on assigned caseload, etc. Coordinate multiple community and state agency services to the medical benefit of the client. Evaluate progress in accessing appropriate behavioral and physical health medical care and other needed services. Work effectively as part of the Nurse Case Management team, each clients family support team, and with other health care partners. Effectively maintain a caseload of approximately 25-35 clients. Maintain a flexible schedule to meet the client and families needs which may include working after traditional hours and on weekends. Maintain face-to-face contact with each client consistent with company policy and Nurse Care Management contract. Complete all paperwork within 24 hours of completing the client home visit and submit. Report any and all concerns to the VP of Clinical Services as soon as possible. Represent Healthbridge within the community in an effective and professional manner. Maintain Professional boundaries at all times. Comply with all reporting requirements as defined by program requirements and standards. Conduct ongoing face to face outreach to members participating in In-Home Care Program. Visit members residence within a 30 to 40 miles radius of your home zip code weekly Job Keywords: RN, registered nurse, LPN, licensed practical nurse, nursing, case manager, home heath, care coordination, transitional care, education, Palm Beach Gardens, FL. If you or someone you know may have interest in this opportunity please click on APPLY NOW to submit your resume and information. Thank you. Healthbridgecares.com

Unix Security Administration

Tue, 05/12/2015 - 11:00pm
Details: Title: Unix Security Administration Location: Moorestown, NJ Must have 6-8 years of Core Unix Security Authentication modules experience Must have experience on pam and open ldap authentication modules on Unix environment Must have worked on LDAP Directory servers and experienced on authentication schemes Should have experience in architecting solutions in security landscape Experience on Kerberos, Free Radius and other authentication types Experience on engineering and packaging solutions on Unix platform Excellent communication skills and problem solver

Banking- Customer Service Representative (Level II)

Tue, 05/12/2015 - 11:00pm
Details: The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, genetic information or any other characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 844 895-8598 or email accommodation@aerotek .com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position. The Customer Service Representative will be working within a call center environment assisting customers with questions in regards to their accounts. This is an entry level position and we are looking for candidates that have a minimum of 1 years of Call Center Cusotmer Service experience. Job Description: Assists customers with questions or issues regarding their accounts received via phone and/or correspondence. Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures. Uses computerized system for tracking, information gathering, and/or troubleshooting. Requires advanced knowledge of the organization, products and/or services. May research issues or transfer to a research function. May involve cross selling or up selling of other financial products. Handles customer calls with somewhat more complexity. Assists customers with questions or issues regarding their home equity line of credit accounts received via phone. Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures. May respond to faxes and emails. Uses computerized system for tracking, information gathering, and/or troubleshooting. Qualifications : Must have good communication and problem-solving skills Generally has more than 1 year of experience Minimum of 2 years Call Center experience Requires basic knowledge of the organization, products and/or services Must have good communication and problem-solving skills. May research issues or transfer to a research function Entry level position, generally up to 1 year of experience 1 years of experience in mortgage and banking 2 years Customer Service in a Call Center Escrow or insurance background Stable work history 5 week classroom training 4 week OTJ Shift : 10:00 AM to 7:00 PM Monday - Friday The bank is closed on Thanksgiving, Christmas and New Years Day. All contractors will be expected to work all other days of the week. *If you feel you meet the qualifications above please feel free to send you updated resume to the email address below. About Aerotek: Aerotek, headquartered in Hanover, Md., is a leading provider of technical, professional and industrial staffing services. Established in 1983, Aerotek is an operating company of Allegis Group, the largest provider of staffing services in the U.S. Aerotek operates a network of more than 200 non-franchised offices throughout the U.S., Canada and Europe. For more information, visit aerotek.com .

Account Executive - Staffing Professional

Tue, 05/12/2015 - 11:00pm
Details: Account Executive The Company Randstad Professionals is a leading provider accounting and finance, sales and marketing and human resources staffing and recruitment. With over 25 years of industry experience and a nationwide network of offices, Randstad Professionals partners with a wide range of clients with diverse needs. We provide flexible options for our clients' staffing and candidates' career needs by integrating project, project to direct hire, and direct hire services. As part of Randstad US Professionals, Randstad Finance & Accounting offers clients and candidates the benefits of a local focus enhanced by a global presence. At Randstad Finance & Accounting, we believe the measure of a person is deeply rooted in their values, and the measure of an organization is deeply rooted in its people. Each person is selected for his or her unique background and desire to contribute to something that continues to evolve each day. The Role The Account Executive is primarily responsible for business development with both existing and new client companies. Account Executives spend the majority of their time in the field, working closely with existing and prospective clients and candidates, ensuring that all needs are met and strong relationships are established. What We Offer Competitive compensation package - Your compensation will directly reflect the caliber of your work and is limited only by your drive and dedication. You will have the opportunity to work with a dedicated, committed team of talented managers, business developers. Stock Purchase Plan Medical Insurance Dental Insurance 401K Plan Life and AD&D Insurance Short- and Long-Term Disability Insurance Flexible Spending Account Vacation / Holidays

Customer Support Associate

Tue, 05/12/2015 - 11:00pm
Details: Who are we? TEKsystems ® Inc. is a leading provider of strategic IT staffing and Global Services for 82% of the Fortune 500. Ranked #1 in the industry by IT Services Business Report since 2001. We are the nation's largest IT staffing firm. We leverage our core competencies to offer a wide array of IT services. As a division of our parent company, Allegis Group, TEKsystems ® has over 100 offices throughout the United States, Canada and Europe. A three billion dollar company, our best-in-class staffing and project delivery processes, coupled with the core values that guide our company culture, fuel our success. Why us? TEKsystems ® offers great opportunities for advancement, personal and professional growth, and unlimited earning potential. IT markets are outperforming the rest of economy, and we are growing at a rapid pace. TEKsystems ® seeks professional individuals with competitive spirit, drive, team mentality, courage and commitment, who have demonstrated perseverance, and are looking to build a long term career in a sales driven environment. There is growth potential within the organization including a defined career path. Scope of Position: The CSA reports to the CSS and provides the highest level of customer service to external customers, as well as, corporate and field office employees. Acting as a proficient expert in the following essential job specific areas, the CSA position places an overall focus on data collection, data integrity and customer service while representing positive professionalism within all relationships. Commitment to the core values and competencies are essential to the CSA role. Essential Functions of the Customer Support Associate: Possess general knowledge of payroll and benefits; including employment agreements, Federal, State and Local regulatory compliance, health insurance and 401K Administering contractor on boarding and off boarding process; including new hire and rehire contractor paperwork and exit paperwork Responsible for data entry, validation of data and data integrity for all information entered into PeopleSoft Responsible for contractor payroll process; including collection, verification and processing of hours and timecards Collect, audit and track contractor expense reports Ability to understand and retain TEKsystems' business policies and practices in order support operations Accountable for retaining a complete knowledge base of account/ client specific compliance requirements Management of all drug and background requirements and entry Main point of contact for troubleshooting and problem resolution involving contract employees. Ability to escalate issues appropriately to ensure resolution of concerns for contract employees Establish and maintain effective relationships with internal and external customers and gains their trust and respect Qualifications: BA / BS degree preferred Exceptional customer service background Ability to effectively work in a team oriented environment that is fair, open and honest Excellent written/oral communication and interpersonal skills Strong decision making ability Action and detail oriented; able to prioritize while handling multiple tasks Integrity and ability to maintain confidentiality and personal credibility Comprehensive Benefits Package: Employees receive a competitive base salary, commission, and an exceptional benefits package including a 401(k) company matched retirement savings plan, parental leave and vacation, personal and holiday pay. Medical - BlueCross BlueShield Preferred Provider Organization (PPO) with a Health Savings Account (HSA) Dental - MetLife Vision - Vision Service Plan (VSP) Insurance - Life and Accidental Death & Dismemberment (AD&D) Additional benefits include: Short-term and long-term disability Dependent Care Flexible Spending Account Education assistance Employee discounts on cars, electronics, travel, etc.

Registered Nurse (RN) - Home Health

Tue, 05/12/2015 - 11:00pm
Details: Registered Nurse for Home Health for the West Dayton area. Full-time position 20+ visits per week Gas Allowance Medical Benefts or Paid Time Off Electronic Smart Phone Documentation 1 year RN experience required, home health experience preferred.

Release of Information Specialist I

Tue, 05/12/2015 - 11:00pm
Details: HealthPort is currently seeking qualified professionals for a Release of Information Specialist I to process medical records requests at a local hospital facility. This is an entry level position responsible for processing all release of information (ROI) specifically medical record requests in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Associate must at all times safeguard and protect the patient's right to privacy by ensuring that only authorized individuals have access to the patient's medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations.

VOIP Tech

Tue, 05/12/2015 - 11:00pm
Details: General Summary: As an Assessment / Deployment Tech, you will perform initial assessment, setup as well as troubleshoot phone handsets for customers. You will be responsible for the basic pre-installation services as directed by Technical Lead. Connecting phones to network adjust to obstacles; replacing the and faulty wiring or connectors (patch cables) Adhering to the Company’s quality standards, policies, and procedures Using a courteous and professional approach to address customer questions and concerns; discussing equipment placement, cable routing, paperwork completion, etc. Performing basic personal computer (PC) and Local Area Network (LAN) setup and repair Assisting customers with initial phone configuration; demonstrating setup and basic use Cleaning up after customer installation; removing boxes, pieces of cable, and packing materials Setting up Voice over Internet Protocol (VoIP) telephone equipment and testing for proper functionality as directed Completing all installation and repair paperwork Determining what is needed for scheduled installations; organizing and loading equipment into Company vehicle Notifying appropriate parties immediately of any issues which may affect efficient operations Able to walk around a large portion of the work day, routinely as much as 80% of the day Other Duties and Responsibilities Additional responsibilities and duties as assigned

RN- Critical Care, Per Diem (On Call) at St. Anthony Hospital

Tue, 05/12/2015 - 11:00pm
Details: Job Summary: This job is responsible for providing a wide variety of professional nursing services which focus on the provision of quality patient care consistent with Franciscan Health System (FHS) standards/values, applicable regulatory requirements and scope of practice for the nursing profession. Work also includes developing, implementing and assessing the patient plan of care during time of stay in collaboration with physicians, interdisciplinary teams, and the patient/family. An incumbent is engaged in direct patient care, including assessing, planning, coordinating, evaluating and delegating work to members of the patient care team, and for providing education and consultation with patients, families, physicians and other staff members in implementing appropriate nursing interventions for optimal patient care. Work is performed under standards of safety and care that provide instruction/guidance for taking care of issues and patient needs in the absence of a physician. Requires the use of judgment and critical thinking skills in making decisions regarding patient care (within the scope of practice), including knowledge and integration of available standards, resources and data, and in the efficient utilization of staff/resources. Work involves continuous contact with physicians, patients, patient families, community agencies, patient care staff and management. An incumbent is accountable for the quality of care provided to patients, and has the authority to direct care, provide education, seek resources at the unit/department level, and delegate appropriate tasks. This position is responsible for providing care to the patient who is hemodynamically unstable and requires complex monitoring of multiple systems and/or nursing interventions every one to two hours. Essential Duties: 1. Adheres to the department’s and hospital’s policies and procedures, including safety, risk management and regulatory standards. Keeps abreast of trends, developments and regulatory requirements impacting matters within designated scope of responsibility. 2. Administers, oversees and documents the administration of medications (e.g., topically, orally, intramuscularly, subcutaneously and intravenously) as ordered by the healthcare practitioner and in accordance with hospital policy. 3. Assesses patient to include physical, psychosocial, cultural, behavioral/emotional, developmental and spiritual needs. Gathers data relevant for patient care. Implements appropriate patient interventions and evaluates outcomes. Plans care appropriately based on needs identified during initial and on-going assessments. Provides holistic, comprehensive, and professional nursing care to patient within the scope of practice. Implements appropriate patient interventions and evaluates outcomes. Prepares patient for discharge and assists with coordinating post discharge needs. 4. Cultural Sensitivity and Competence: Demonstrates proper use of available communication tools/materials for effective communication and understands how the culture(s) of patient populations can affect communication, collaboration and the provision of care, treatment and services. Patient Populations Served: Demonstrates knowledge and proper skills associated with the department’s defined specific populations served. 5. Demonstrates competent professional practice and engages in opportunities for professional growth. Demonstrates self accountability to meet stated deadlines for all mandatory requirements. 6. Documents care delivered and patient status utilizing the nursing process in accordance with FHS standards of care, for example, changes in patient condition, patient responses to intervention and reassessments of pertinent findings. Receives and assures appropriateness, accuracy, timeliness and execution of physician orders. 7. Identifies opportunities for, and participates in, performance/quality improvement activities to improve clinical outcomes, healthcare delivery systems and address patient safety/satisfaction and cost containment. 8. Incorporates critical thinking into daily practice as demonstrated by quality of care provided, transfer of knowledge, follow through and patient outcomes. Leads, coordinates, and communicates the ongoing delivery of patient care services provided by members of assigned patient care teams(s); considers patient acuity and the competencies of care team members in delegating and assigning work and in adjusting assignments as necessary; assesses and monitors team performance to ensure the quality of care provided is consistent with the FHS standards and regulatory requirements. Coordinates nursing care and advocates for patient needs so that all appropriate disciplines are informed of and participating in the plan of care. 9. Prepares patient for examination/procedure. Routinely explains delays. Assesses, monitors, and intervenes as indicated during and post examination or procedure. 10. Provides health care education and guidance to patient and/or families. Educates regarding results, findings and diagnoses to patient and/or patient’s family within scope of practice. Performs related duties as required. Additional Essential Job Functions 1. Provides continuous cardiac monitoring, arrhythmia recognition and intervention. 2. Initiates and titrates multiple, complex cardiac related infusions at higher doses. 3. Manages intubated/mechanically ventilated patients. 4. Manages patients with acute neurological/neurosurgical events. 5. Manages acute trauma patients.

CL Territory Manager II

Tue, 05/12/2015 - 11:00pm
Details: JOB SUMMARY: Develop, coordinate, and underwrite new and renewal commercial lines business, through direct contact with select agencies and informal leadership of a CLTM Underwriting Team, to meet assigned objectives. Represent Harleysville Insurance and function as our primary relationship manager with select agencies for commercial lines including development, negotiation and execution of business plans for select agencies to meet assigned objectives of growth & profit. Support the development of other business units plans (personal lines, life insurance, flood, etc.) within select agencies and assigned territories. Perform duties with considerable independent judgment per grants of underwriting authority and company underwriting standards. Authority is granted based on experience and expertise. RELATIONSHIP: JOB RESPONSIBILITIES: 1. Develop, negotiate and execute commercial lines business plans for select agencies in accordance with company and Profit Center underwriting & marketing objectives. Provide guidance and assistance to select agencies in meeting their volume and profitability commitments. Seek out and refer to appropriate business unit¿s personal lines, life insurance and Flood and other product sale opportunities for select agencies and Harleysville. 2. Monitor select agencies business plan results via production and profit reports (such as premium production, pricing, policy counts, loss ratio, declination and hit-ratios, etc.) for the purpose of monitoring performance and developing any corrective action plans for and with those select agencies not conforming to company underwriting philosophies and standards or not meeting the jointly negotiated business plans. 3. Quote, price and underwrite new and renewal policies, primarily for more complex or service sensitive accounts. Document underwriting decisions. 4. Assist select agencies with sales strategies to develop new business, improve retention, and maintain profitability. Meet with agents at their accounts to help with finalizing sales and assuring service plans are in place and working where required. 5. Monitor risk selection, renewal retention and pricing decisions of assigned agencies, both on a book of business and individual account level. 6. Assure underwriting and service support is meeting needs of assigned agencies. 7. Participate in periodic agency reviews, and provide feedback to Profit Center and Home Office upon request. 8. Coordinates or conducts periodic reviews and audits to ensure company underwriting systems are being used appropriately by agents, and agency files are properly maintained. Deliver and/or arrange training of agency CSR¿s on web site and on-line systems used for business transactions. 9. Participate in and conduct sales/training sessions and orientation/implementation of new products/programs for select agencies. 10. Identify and coordinate the review and evaluation of rollover books of business for acceptability. 11. Assure agencies fully utilize our automated systems to effectively and efficiently handle small market accounts. 12. Keep abreast of strategic corporate initiatives to maintain effectiveness in the field. 13. Monitor market conditions, develop competitive intelligence, and make recommendations regarding new and/or existing products/programs. 14. Provide leads and make recommendations regarding potential agency appointments. 15. Provide informal leadership of the CLTM Underwriting Team (informal leadership does NOT constitute a direct report relationship.). 16. Through effective influence management affect activities of CLTM Underwriting Team to facilitate the successful delivery and execution of select agency business plans. 17. Develop CLTM Underwriting Team strategy to successfully coordinate the efforts of the CLTM Underwriting Team regarding new business, renewals, service plans, etc. 18. Conduct team meetings, communicating information about assigned agencies to the team, and recommending improvements in team processes. 19. Communicate and collaborate actively with team members to share industry trends, and field underwriting experience. 20. Work with Profit Center Management Team to effectively coordinate all such efforts. 21. Performs other duties as assigned.

Senior Network Engineer

Tue, 05/12/2015 - 11:00pm
Details: SeniorNetwork Engineer Clover Technologies Group was founded in 1996.Clover is the global leader in providing resellers, mass merchants andvalue-added specialty suppliers with total environmental solutions includingthe recycling and remanufacturing of consumable imaging supplies. Clover is theworld's largest collector and recycler of cell phones, inkjet and lasercartridges. Our innovative recycling programs offer our partners an additionalrevenue stream while ensuring clients the industry's most advanced andenvironmentally responsible recycling solutions. Clover is currently looking for a Senior Network Engineer,located in our Hoffman Estates, IL office, which is responsible for thedesign and operation of the company’s global network infrastructure for over 30 locations and 11 countries. This includes architecting, planning, installing,configuring, maintaining, supporting and optimizing all network firewalls, andsecurity appliances . ESSENTIALFUNCTIONS: Architect and design a high capacity, resilient, stable network environment to support Clover’s global environment Work closely with other team members in the day to day administration of the company’s networks. Recommend and review new technologies related to network, wireless and security appliances Continually ensure best practices are followed for compliance, security and performance Advise and assist lower level administrators ensuring support issues are completely resolved Resolve all IT support requests in a timely manner Create, maintain network / system documentation Create and maintain Standard Operating Procedures (SOP’s) Create, test, implement and manage project plans/time lines Evaluate and manage security compliance of IT network systems

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