Antigo Jobs - Career Builder
Loss Prevention Investigator
Details: The primary responsibility of a Loss Prevention Investigator is to protect the assets of Knott's Berry Farm including Guests, Employees and property. This includes detering criminal acts, interviewing and interrogating, and any activity that violates Park rules and regulations. Other duties include written documentation of incidents (reading and writing skills), use of a computer and use of two way radios.
LPN Clinic
Details: The LPN / MA utilizes the knowledge bases of education and experience in order to deliver patient care according to hospital policies, procedures and protocols. The LPN /MA responds to life-threatening situations with appropriate interventions. The LPN / MA organizes patient care delivery by prioritizing, delegating, delivering and evaluating on an ongoing basis. Practices in a clinical environment through application of theoretical knowledge and practical skills.
Area Leader
Details: Crazy You Can Taste For busy people who crave something better than typical fast food, El Pollo Loco is the defining QSR+ that is obsessively devoted to delivering extraordinary taste and passionate service since 1975. At El Pollo Loco, we invite you to join our publicly traded organization and become part of this exciting growth. With over 400 nationwide restaurants, we’re expanding and innovating, from restaurant remodeling to wholesome, healthy food offerings. It’s our passion for excellence, quest for results, and desire to maintain the highest industry standards in customer service and quality food that not only makes us unique, but the best place to work. If you crave success and want to taste the rewards of managing multiple restaurants, then we have an excellent opportunity for you. From the people to overall restaurant operations, you run the whole show - leading an inspired team, creating the ultimate guest experience, delivering exceptional food quality, championing the operations, and achieving financial goals. It’s all at your fingertips! Join our dynamic Operations team and become one of our esteemed Area Leaders where you will find challenge and inspiration in our fast paced, hands-on organization. As an Area Leader, your responsibilities may include: Providing leadership and management of multiple restaurants in a geographic territory; Analyzing monthly sales, profit and budgetary results, and providing timely feedback, analysis and direction to restaurant management for cost containment and revenue realization; Managing and evaluating restaurant operations to ensure Company standards and performance targets are achieved, including compliance with the Operation’s Manual, federal/state/local regulations, and Company policies & procedures; Visiting restaurants regularly to conduct evaluations for ensuring operational compliance with customer service, facilities and staff appearance, food quality/preparation/safety, proper staff training, employee and guest safety, scheduling, and employee relations; Measuring, creating and ensuring exceptional guest experiences; Ensuring execution and compliance with all security, food safety, quality, and cleanliness standards; Championing effective vertical and horizontal communications within the geographic area; Providing coaching, training, development and retention of General Managers, Assistant Managers, and Shift Leaders; and Ensuring a respectful and diverse workplace exists in the restaurant. El Pollo Loco offers competitive salaries with quarterly bonus incentives, a challenging work environment, cool co-workers, and the opportunity for growth. What’s more, we’ve built a well-crafted benefit package to include the traditional health insurance plans along with a generous product discount, a rich 401(K) match, paid vacations, and a host of other great perks. If you are interested in becoming one of our valued team members, then please send your resume with salary history to: attention FR. To learn more about our great company, please visit us as www.elpolloloco.com . El Pollo Loco is an equal opportunity employer that embraces diversity.
Collections Representative Needed in Orange - Flex schedule!
Details: Collection Representative needed in Orange. We are looking for a dynamic go getter and problem solver. Flexible schedule! Make your own schedule and start anytime between 6 - 9 am Primary Responsibilities: • Contacting customers for payment • Developing payment plans for customers in past due status • Interface with sales and operations to communicate various customer related issues • Release customer orders on credit hold • Drive resolution of disputed accounts receivable items • Interface with credit department for the purpose of reporting customers that are in distressed financial condition • Develop tracking reporting for the purpose of collections results and follow up • Support TBC Code of Business conduct • Other duties as assigned Experience: A minimum 3-5 years experience in Credit and Collections (B2B Collections) Proficient in reconciling customer accounts (matching debits and credits)
RN, Nurse Consultant, Home Health Care
Details: BAYADA Home Health Care is looking for a RN, Nurse Consultant to join our Home Health Virtual Office. A position with the virtual office exposes you to a variety of experiences as you support our Home Health practice goals by traveling to offices throughout the country. Though the nature of this consulting role is very autonomous, the team is highly collaborative and interactive. We consider ourselves to be a workforce management solution, whether supplementing a role, onboarding talent in a service office or leading a new office acquisition. The RN, Nurse Consultant position gives you the unique opportunity to travel the US while gaining exposure to many different BAYADA offices and employees. In this position you will be using your clinical knowledge to train and educate staff while you coach your peers. This position provides growth opportunities as you help develop employees to their greatest potential. The key responsibilities for RN, Nurse Consultant include but are not limited to: Supplemental clinical role coverage for service offices that have an open position or are in the midst of a growth cycle, requiring additional support Role-based clinical training for all positions in a service office, using our training methods and tools Guide service offices through the integration process in the case of a new office acquisition Provide onsite clinical assessments to determine levels of proficiency and to determine opportunities for improvement This position entails regular travel, and in some cases consecutive overnight stays Assess and fix the needs and issues of service offices The qualifications for a RN, Nurse Consultant: Bachelor Degree in Nursing and RN licensure Home Health experience is a must Possess superior analytical and problem-solving skills Hands-on knowledge of HomeCare Home Base software Have excellent communication and relationship-building skills Be able to quickly ascertain needs amidst challenging team dynamics Exude knowledge of and confidence in the Home Health operating model Understand and be able to communicate Home Health policies and procedures Be able to work independently Possess good time management skills Be able to lead others while incorporating The Bayada Way Manage conflict effectively Demonstrate an appropriate level of assertiveness BAYADA Offers: Comprehensive salary Medical / Dental / Prescription / Vision Paid time off Tuition reimbursement 401k with company match With more than 280 offices nationwide, the people of BAYADA Home Health Care grow together. From comprehensive in-house orientation and training to ongoing mentoring and precepting, you'll feel the difference higher standards make. To learn more about this opportunity and to apply online, click "apply for this position online" below, or visit us at jobs.BAYADA.com. BAYADA Home Health Care, Inc. is an Equal Opportunity Employer and qualified applicants will not be discriminated against on the basis of race, color, religion, gender, national origin, disability or veteran status. RN, Nurse Consultant
WEB DEVELOPER
Details: CTG is hiring! Our cutting edge client, headquartered in RTP, NC is looking for a Web Developer . This is a long-term contract position that offers medical benefits effective day one through BCBS, paid time off, 401k/stock options and so much more! This role is responsible for being aware of and utilizing technology, design and usability best practices to enhance and optimize projects. You will work with designers, account/project managers, and requirements owners to help deliver high quality applications that solve the business need. As the sole technical resource on this team, so you will be expected to operate independently to understand the problem being solved and be able to think critically about the solution to help deliver an excellent product.
Multi-Media Account Executive
Details: 10 News/WTSP-Tampa is looking for an experienced Multi Media Sales Account Executive to join our team. We provide the culture, tools and environment for you to achieve unlimited success by offering great ideas and creative executions to local businesses. As a Multi Media Account Executive, your marketing solutions include award winning newscasts, CBS network programming as well as an extensive suite of digital products. We partner with the community and we know what matters to our community; this is the place if you are looking to join a winning team and a proud tradition of excellence in sunny Florida. Responsibilities: Top candidates will have a can-do attitude. We are looking for high energy, self-motivated, team players who can to adapt to a dynamic industry. Creative, solution-based sellers who can come up with ideas that produce results for our customers utilizing our multi-platform opportunities. Self-starters, who can develop revenue, grow our customer base, increase share, and provide the highest level of customer service. Find new and non-traditional revenue through consistent and creative prospecting. Ability to meet with customers, listen and assess their needs, and provide creative and successful marketing solutions that produce results. Ability to deliver impactful, persuasive presentations to small and large groups. What you need: Minimum 2 years of outside sales experience Must be able to demonstrate a proven track record in business development. College degree preferred. Working knowledge of Microsoft Office (Word, Excel, PowerPoint, etc.) required. Position requires excellent communication and organization skills. About Us TEGNA Inc. (NYSE: TGNA), formerly Gannett Co., Inc., is comprised of a dynamic portfolio of media and digital businesses that provide content that matters and brands that deliver. TEGNA reaches more than 90 million Americans and delivers highly relevant, useful and smart content, when and how people need it, to make the best decisions possible. TEGNA Media includes 46 television stations (including those serviced by TEGNA) and is the largest independent station group of major network affiliates in the top 25 markets, reaching approximately one-third of all television households nationwide. TEGNA Digital is comprised of Cars.com, the leading online destination for automotive consumers, CareerBuilder, a global leader in human capital solutions, and other powerful brands such as G/O Digital, Clipper and Sightline Media Group. For more information, visit www.TEGNA.com . TEGNA, Inc. is a proud equal opportunity employer. We are a drug free, EEO employer committed to a diverse workforce. We will consider all qualified candidates regardless of race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, gender identity, family responsibilities, disability, education, political affiliation, veteran status or genetic information.
Social Service Director
Details: Bridgeway Senior Living , a beautiful CCRC located in Bensenville, Illinois has an opening for a Social Services Director to join their management team.. This position requires the following qualifications: ************************************************************************************************************************* * Must have a Bachelors Degree in Social Work or a related human services field * Prior experience in a skilled nursing facility as a social service director * In depth knowledge of all documentation including assessments, the MDS process, quarterly documentation requirements, discharge planning, etc. * The ability to interface well with residents and families and to resolve any concerns in a timely manner * Able to work cohesively with the interdisciplinary team * Must be able to work Mon-Fri full time hours including a manager weekend rotation on occasion * Solid work history ************************************************************************************************************************* We offer a competitive compensation package for the qualified healthcare professional and the opportunity to work with a dynamic team of healthcare professionals. Please forward your resume for immediate consideration.
Customer Service Manager
Details: The Customer Service Manager is responsible for all sales and margin generating activities by the sales associates within the store. In addition, the Customer Service Manager is responsible for ensuring the sales floor is properly set and the staff properly engaged to provide a great customer experience. The Customer Service Manager maintains ownership of the sales floor. Other responsibilities will be opening and closing the store (including weekends) and acting as a resource for all associates no matter which department they work. There will be times when the Customer Service Manager may be the only manager within the store; the successful Customer Service Manager should therefore seek to understand all areas of the business. ESSENTIAL DUTIES AND RESPONSIBILITIES Major responsibilities of the position are listed below. To perform the job successfully, an individual must be able to execute each essential duty satisfactorily. Other duties, assignments and specific projects may be assigned at the discretion of management. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Achieving sales, margin and EBITDA targets for the store Main holder of "The Mic" Proper scheduling of the sales floor with appropriate staff levels Ensuring a great customer experience; including any customer service issues Providing ongoing coaching and feedback to all associates, plus annual performance reviews Communicating with the Store Manager and Operations Manager Assisting the Operations team with large merchandising projects Ensuring the sales floor is clean, organized, and ready for the customers Understanding and executing all in-store promotions Take part in the interview process for all candidates that apply to the store Training newly hired sales associates through the onboarding process Opening and closing of the store EDUCATION AND EXPERIENCE 2+ years of experience working in a retail sales roles (required) Previous retail sales management experience (required) Including experience managing direct reports Solid understanding of musical instruments as sold within Guitar Center (strongly preferred) In connection with an application for employment and/or promotion with Guitar Center, Inc., investigative consumer reports, which may include credit reports, criminal history consistent with applicable federal and state laws, motor vehicle reports, employment records, educational background or other sources of information may be requested. We offer competitive compensation, vacation, benefits, events, and excellent discounts. We are an equal opportunity employer.
Entry Level Planner - Longmont, Colorado
Details: Tetra Tech is a leading provider of consulting,engineering, and technical services worldwide. We are a diverse company,including individuals with expertise in science, research, engineering,construction, and information technology. Our strength is in collectively providing integrated services—delivering the best solutions to meet our clients' needs. With more than 13,000 employees, 300 offices worldwide and $2.5 billion revenue in 2014, we provide services to protect and improve the quality of life through responsible resource management, sound infrastructure, and rapid communications ability. As part of the Tetra Tech family of companies, weare home to some of the best minds in the country, including nationally renowned subject matter experts. Whether we are contemplating the restoration of our environment or helping to revitalize our urban centers, we are thinking of clear sustainable solutions to resource management and infrastructure challenges. In fact, it’s much more than what can be done today; it’s what we’ll be able to do tomorrow. We offer competitive compensation and benefits and are searching for innovative people to join our teams. We are an equal opportunity employer. Responsibilities: Tetra Tech is a full-service firm offering land use planning and engineering services to private and municipal clients. We seek an entry-level planner to assist with site/land use planning and entitlement processing of development projects. The successful candidate should be a self-motivated and dedicated individual with an exceptional work ethic.
Attorney Editor
Details: Job Title : Business State Specialist - Attorney Work Location Remote Work (State of NY) Duration : 3+ months. Responsibilities: Client is looking for temporary business State Specialist contractors to work on documents to publish with our online services. Each State Specialist contractor will: Research, write, edit, and update state-specific business organizations and corporate transactional resources in accordance with Client writing style, including practice notes, checklists and standard documents explaining how to form corporate entities under state law, including guidance related to formation, governance and mergers or acquisitions for use by attorneys at law firms and in-house counsel. At least six years’ experience working as a corporate transactional attorney in a law firm or as in-house counsel in the specified jurisdiction. The ability to be self-sufficient within a paperless environment, including proficiency navigating workplace intranets, using Office suite, and learning in-house publishing systems without administrative staff support. Requirements: J.D. degree from an American Bar Association accredited law school. Bar admitted in MA Familiarity with a variety of business entities including corporations, LLCs and LPs. M&A and related transactional experience. Experience drafting and negotiating commercial agreements. Recent experience using Westlaw Next for legal research. How To Apply For This Position: Please contact Monil Narayan on 973-929-3861 for further details and email a copy of your resume to Job Related Keywords: Jobs in New York, New York Jobs, Jobs in NY, NY Jobs, Attorney, Attorney Editor, Bar Admission, Juris Doctorate, Doctorate in Jurisprudence, JD, J.D., Merger, Mergers, Acquisition, Acquisitions, Formation, Formations, Dissolution, Dissolutions, Liquidation, Westlaw, Lexis Nexis, Business Transactions, Corporate Transactions, Attorney Jobs, Jobs in NY, Attorney Jobs in NY, Attorney Editor Job Related Keywords: Jobs in New York, New York Jobs, Jobs in NY, NY Jobs, Attorney, Attorney Editor, Bar Admission, Juris Doctorate, Doctorate in Jurisprudence, JD, J.D., Merger, Mergers, Acquisition, Acquisitions, Formation, Formations, Dissolution, Dissolutions, Liquidation, Westlaw, Lexis Nexis, Business Transactions, Corporate Transactions, Attorney Jobs, Jobs in NY, Attorney Jobs in NY, Attorney Editor Job Related Keywords: Jobs in New York, New York Jobs, Jobs in NY, NY Jobs, Attorney, Attorney Editor, Bar Admission, Juris Doctorate, Doctorate in Jurisprudence, JD, J.D., Merger, Mergers, Acquisition, Acquisitions, Formation, Formations, Dissolution, Dissolutions, Liquidation, Westlaw, Lexis Nexis, Business Transactions, Corporate Transactions, Attorney Jobs, Jobs in NY, Attorney Jobs in NY, Attorney Editor
Sales Center Manager (Branch Manager) - Escondido, CA
Details: Heating& Cooling Supply, Division of Gemaire Summary: BranchManager will manage sales and profitability of a large, established wholesaleHVAC distributorship that carries multiple brands of equipment, parts andsupplies. To perform this jobsuccessfully, an individual must be able to perform each essential dutiessatisfactorily. Other duties may beassigned. Essential Duties/Accountabilities: Represent GEMAIRE as a leader in the industry ensuring maximum sales and profitability. Manage a work force of up to 6 people including warehouse, receiving/shipping, delivery, fleet drivers, showroom, counter sales and inside sales personnel. Interact with outside sales people and vendors. Responsible for recruiting, hiring, training, and leading a diversified work force. Manage inventory to ensure proper turns throughout the year. Determine and monitor inventory stock levels, manage merchandising of sales showroom, and train counter sales personnel. Keep up with technical developments and changes in product lines, monitor competitive threats and react accordingly. Responsible for service center’s P & L. Strong interpersonal skills including sales, problem solving and customer service are absolutely required. Must possess the attitude of wanting to learn, teach and lead Conducts him- or herself in a professional and courteous manner in all aspects of interaction with employees, customers, contractors and consumers.
Controller- Transportation & Logistics
Details: $120K base, great bonus, and equity!! Newly created Controller position at a $120M, public logistics corporation! Get extensive exposure to executive management of a nationally recognized brand. Controller responsibilities: Managing forecasting, accounting and financial reporting Investigating significant trends/variances in financial data Manage day to day accounting functions Present monthly and quarterly findings to CFO and CEO of a multi-billion dollar holding company Providing daily and/or weekly analysis, and reporting on operational performance as it relates to the business activities including monitoring margins, variances, and giving feedback Assisting in the formulation of the budget and preparing the monthly budget variance analyses Must have great soft skills, leadership abilities. LOGISTICS or Transportation experience is MANDATORY. Please apply now, or send resumes
Computer Operator
Details: 1. Window Monitoring Experience. 2. Understanding of Microsoft operating systems, and other applications. 3. Experience working with Printing jobs and routing reports to the appropriate people. Heavy customer service environment This is a business casual environment. They should be self starters and find ways of keeping busy. Be ready to learn a lot and show confidence! This position requires excellent documentation and ability to adapt in a fast paced environment. About TEKsystems: Join TEKsystems®, a leading IT staffing, IT talent management and IT services firm, and get your career on the fast track. We have more than 100 offices worldwide, and we partner with over 6,000 clients and place over 80,000 consultants per year. At TEKsystems, we seek to understand our consultants’ skills, goals and interests, allowing us to present targeted job opportunities on a contract, contract-to-hire or direct placement basis. TEKsystems' leadership in the market stems from our sincere and personal commitment to driving the success of our customers, consultants and each other. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, genetic information or any other characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888 472-3411 or email accommodation@teksystems .com for other accommodation options.
Closer/Funder
Details: Primary responsibility is to prepare/review documentation in accordance with Company policies and procedures, to facilitate closings with the client and to ensure lien perfection. Works on routine to more complex documentation as assigned by Market Leader or designee. Interfaces with company vendors, legal counsel, line partners and clients to ensure world-class documentation accuracy. Completes primary financial booking and initial loan funding. Maintains primary responsibility for accuracy of documentation and financial data, timely delivery of documents, and elimination of controllable re-work. Insuring the timely and accurate closing of 1st mortgage residential loan transactions. Custom Residential Real Estate Fulfillment provides support in the following key areas: 1st Mortgages, Modifications/Renewals, Adjustable Rate Mortgage Servicing, Construction Loan Servicing and Post Close Reviews. Prepare/review documentation in accordance with Company policies and procedures Facilitate closings with the client and to ensure lien perfection Works on routine to highly complex documentation Interfaces with company vendors, legal counsel, line partners and clients, to ensure world-class documentation and accuracy. Completes funding and booking transmittals. Maintains primary responsibility for accuracy of documentation timely delivery of documents necessary research requirements to ensure documentation reflects the appropriate transactional information and elimination of controllable re-work
PARTS COUNTER REPRESENTATIVE
Details: Linder Industrial Machinery is a heavy equipment dealer, one of the largest Komatsu dealers in North America with locations in Florida, North Carolina, and South Carolina. We are looking for a energetic, motivated person to join our Parts Department team in Orlando FL as a Parts Counter Representative . We offer competitive wages and an excellent benefits package! Job Description • Assists customers with parts orders • Completes purchase orders • Utilizes industry data – including manuals and electronic data • Provides diagnostic assistance to customers • Contacts vendors to order parts as needed • Stores parts in designated areas and issues parts to service department • Periodically inventories parts in warehouse • Maintains records of parts received and distributed
Clinical Research Coordinator
Details: Position: Research Coordinator Reporting Relationship : Research Manager Position Summary The research coordinator is primarily responsible for coordinating research patient visits according to ICH-GCP guidelines, and according to the IRB-approved study protocol and/or manual of procedures. Day-to-day activities may include all or some of the essential functions listed below, depending upon individual experience / knowledge and the needs of the organization which are subject to change from time to time. Essential Functions • Reviews and develops a familiarity with the protocol, e.g., study proceedings and timelines, inclusion and exclusion criteria, confidentiality, privacy protections. • Collects documents needed to initiate the study for submission to the sponsor (1572, CVs, etc.). • As delegated by the Principal Investigator, conducts and/or participates in the informed consent process with research participants per regulatory guidelines and practice SOP. Obtains appropriate signatures and dates on forms in appropriate places. Assures that amended consent forms are appropriately implemented and signed. • Conducts patient visits per the protocol procedures and tests, including but not limited to visual acuity testing, tonometry, lab draws, sterile technique, quality of life assessments, EKG testing, and assisting investigators in conducting patient visits and treatments per protocol. • Performs venipuncture to collect blood samples at the required study visits. Processes blood samples per the protocol and lab manual for each study. • Collects adverse events and at each study visit, notifying the Sponsor and IRB of all SAEs within 24 hours. • Completes and maintains accurate case report forms (CRFs) for assigned research protocols. • Assures timely and accurate completion of electronic Case Report Forms for data entry. • Identifies study candidates internally using protocol specific inclusion and exclusion criteria, documenting each potential participant's eligibility or exclusion. • Works with other members of the study team and practice staff to recruit eligible candidates to meet enrollment goals. • Must be attentive to data queries and resolve them within the required timeframe. • Maintains adequate inventory of study supplies. If handling investigative drugs/devices, follows the sponsor protocol on Investigative Drug/Device Accountability. • Documents training dates and collects signatures of personnel trained on study training logs. • Ensures that the delegation of authority log is complete and all study personal are properly trained. • Establishes and organizes study files, including but not limited to, regulatory binders, study specific source documentation and other materials. • Anticipates and assists with preparation of site monitoring visits. Assists the monitor during visits to resolve all queries promptly. • Maintains and updates the regulatory document file as requested by research manager. • Maintains correspondence from sponsor companies, certified research organizations and IRBs. • Assist patients with insurance coverage of medication not covered by sponsor. • Attends teleconferences and Investigator Meetings as requested by research manager. Education, Training, and Experience • Must be well organized, efficient and detail-oriented. • Must be able to self-motivate and take initiative. • Must be able to self-manage and prioritize. • Must have excellent communication skills; both personal and written. • Must have an excellent teamwork attitude. • Must demonstrate aptitude for developing new skills. • Knowledge and experience in coordinating clinical trials is preferred. • Knowledge and experience in ophthalmology is preferred. • Pro ficiency in Microsoft Office (Word, Excel, Outlook) is required. • Experience with EKG testing is preferred. • Ability to perform venipuncture; experience with processing laboratory samples is preferred. • Certified Ophthalmic Assistant or Certified Ophthalmic Technician is preferred. • Regulatory experience is highly preferred. • CCRC is highly preferred. ADDITIONAL INFORMATION Research coordinators must present a positive and professional image of the practice to patients. Must have a neat appearance and be friendly, courteous, patient and tactful with patients, patient families and with co-workers, managers and doctors. Must have special ability to communicate effectively and relate well with patients, physicians, office staff, vendors, and outside practice advisors. Must be able to work well under pressure. Must be able to work well with others, collaborating on both research projects and in research clinic. Excellent teamwork is required. Must understand the need for discretion and confidentiality in matters relating to patients and study protocols. Must be mentally alert and in good physical health.
Senior Tax Manager
Details: Job is located in Plano, TX. Montgomery Coscia Greilich LLP (MCG) is afull-service professional accounting firm with expertise in taxation,attestation, sales and use tax and consulting services. Having grown from seven professionals in 2003 to 290 hundredprofessionals in 2015, MCG is among the largest local firms in the Dallas/Ft.Worth area. Additionally, MCG is among the fastest growing firms in theDallas/Ft. Worth area, rated #6 by the Dallas Business Journal. At MCG, we follow a policy of professionalcollaboration. With individual areas of specialized skills, knowledge,experience and interests, MCG functions as a cohesive integrated body ofprofessionals. We work in the spirit of cooperation rather than competition toachieve our common goal: maximum performance for our clients.
Plastics Applications Engineer
Details: The Drive and Control Technology Division in North America develops internationally leading products, systems and services for machine tool and factory automation applications. The Drive and Control Technology Division in North America develops internationally leading products, systems and services for machine tool and factory automation applications. Bethlehem, PA was the first US site for Bosch Rexroth dating back to 1967. Today, with more than 600 associates it specializes primarily in Industrial Hydraulics applications including, complete systems, motors, cylinders and gear pumps. By choice, we are committed to a diverse workforce - EOE/Protected Veteran/Disabled Your Responsibilities Generate sales in accordance with Bosch Rexroth business goals. Develop, engineer and quote solutions (components & complete systems) to meet market-specific and customer-specific requirements related to plastics processing machinery. Support the technology required for implementation of both closed loop and variable speed hydraulic drive applications, including sizing and startup of electric drives as well as configuration and troubleshooting of closed loop control systems. Coordinate and execute sales activities working closely with all Bosch Rexroth sales channels. Collaborate as necessary with engineering, manufacturing, quality, service, logistics etc. within Bosch Rexroth and Robert Bosch worldwide to create market and customer specific products and solutions. Initiate and develop contact with customers and establish long-term relationships. Assist in collection and analysis of information concerning sales forecast, market trends, business conditions, and competition. Pro-actively address and resolve difficult customer issues and complaints. Prepare and present sales and technical presentations to prospective and existing customers. Initiate and support cross-divisional cooperation. Perform other essential and related duties as may be required.
Dispatch & Call Center Manager
Details: Source Refrigeration & HVAC is one of the largest and fastest growing service providers to design, install, and manage mission-critical refrigeration and HVAC in the United States. Our valued and dedicated employees are at the heart of our continued growth and success. We invite you to be part of that growth. We're unlike most organizations in our industry. We not only work to measurably improve the efficiency of our customer's refrigeration/HVAC Systems, but we help them operate more sustainably and reduce their carbon footprint, enabling them to be an environmental leader in their community. Our services include Problem Store Solutions, Objective Design & Review, Integrated Remodel/New Installations and Optimizing & Sustaining Performance. These areas of expertise are designed to address our customers' top concerns. If you want to join a growing company that is positioned to improve energy efficiency and reduce environmental impact, we have opportunities for you. JOB SUMMARY: This position leads and develops regionally-based world-class customer interfacing teams. Teams provide full customer service activities that support the successful and expedient completion of service calls. This position ensures the effective and efficient delivery of Dispatch and Call Center services to customers and the organization. ESSENTIAL DUTIES AND RESPONSIBILITIES: Leads a regional customer interface team. Develops, updates and continually improve service call handling and dispatch processes and procedures. Recruits, hire and develop a high performance team. Encourages, recognizes and rewards on-going associate development. Oversees the operation of the team and provides coaching to resolve issues as required. Escalates customer and operational issues to the RSST Ops Manager. Develops strong external relationships with customer in order to gain trust and to ensure that Source meets or exceeds customer expectations. Develops strong working relationships with key business partners; takes accountability for ultimate problem solving. Cultivates a positive work environment and a professional and rewarding culture. Builds strong relationships with the leadership team. Achieves target for SLA compliance, first time fix rates and time to complete. Drives a continual focus on process improvements across all areas with an emphasis on automation, cost and client satisfaction. Perform other duties as assigned.