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Senior Construction Project Manager

Wed, 04/22/2015 - 11:00pm
Details: American Preservation Builders, headquartered in Cleveland, Ohio, is a highly specialized construction services provider serving the needs of Multi Family and Affordable Housing developers, owners and managers throughout the Northeastern and Midwestern regions. As a related entity to Millennia Housing Companies, American Preservation Builders is a skilled and experienced company focused on the construction and substantial rehabilitation of multi-family communities. APB provides significant value added services related to the acquisition, design, budgeting, development, specification, financing and long term management of multi-family and affordable housing properties. American Preservation Builders provides the highest quality of service and personal attention while maintaining a market competitive cost and well-managed schedule. Experience is key in recognizing problems, risks, and governmental regulations that are associated with today’s rapidly changing construction industry. APB utilizes over 20 years of experience in the affordable housing industry to ensure that projects are designed, budgeted and built to a specification that provides each property owner with consistent results. Are you an experienced Residential Construction Project Manager with a passion to improve housing quality for all residents? If so; keep reading! We are currently seeking a full-time Senior Project Manager in Cleveland, OH. In this role you would provide site specific project management for major apartment renovation projects. This position comes with an attractive salary and benefit package. RESPONSIBILITIES: The Senior Project Manager will oversee, coordinate and administer multi-family rehabilitation construction projects for American Preservation Builders, LLC. They will also act as a liaison between our clients and APB, and as an ambassador between our client’s tenants and APB. Day-to-day on-site activities and related project management tasks to include, but are not limited to: Review and maintain copies of all subcontract trades contracts and work scopes. Maintain project production schedules and update weekly. Maintain daily log of all construction/related personnel on-site, site activity. Schedule all trades on job, coordinate working requirements among all trades and property personnel. Issue purchase orders for all materials/supplies required by job (other than that provided by subcontractors). Manage “in-house” staff of construction trades on-site (carpenters, laborers, etc.) as required based on particular job conditions. Review and approve weekly time sheets for all American Preservation Builder’s personnel working on assigned projects. Review and approve all contractor weekly and monthly draw requests, supplier invoices, related direct job cost billings. Update project budget report twice monthly during project duration. Schedule all required material deliveries and related services (dumpsters, etc.) to site. Direct and review contractor activity on-site , coordinate activity, schedule work, punch list completed work, work with APB senior project manager, customer representatives, architect, project manager, etc. to resolve any day-to-day issues such as project scope issues, change orders, field changes, product and material selections, etc. Meet subcontractors on-site, solicit subcontractor bids, negotiate project work scope and pricing with individual trades. Perform any required inspections by local building authority, customer, lenders, etc.

Technical Writer

Wed, 04/22/2015 - 11:00pm
Details: The Technical Writer will be responsible for converting existing documentation into Flare. Develop and write help systems and other user documentation for new and sustaining products using Madcap Flare. Assist with developing a new state of the art documentation system. Research, plan, schedule, and produce technical user information, in various electronic formats, for a global audience. Gather and research information for use in technical documentation.

Customer Service - Immediate Hire! #entrylevel

Wed, 04/22/2015 - 11:00pm
Details: Apply and interview now for ENTRY LEVEL customer service and sales positions. This is an entry level position. Successful candidates can grow to management. www.olninc.com Emaii your resume to or for immediate consideration for the customer service position CALL : 562-425-2402 ! OLN is currently hiring entry level individuals with a marketing & sales background for the Account Manager position. We have found that candidates working in the retail, restaurant, hospitality and any type of customer service position are very easy to train into our account manager position. We specialize in areas of customer renewal, customer retention and customer acquisition. OLN OFFERS: Discounted Gym Membership Base + Commission pay structure Health Benefits Gas Reimbursement Travel Opportunities Monday - Friday schedule Due to expansion, we are willing to train highly motivated people for management and customer service & sales opportunities but you must be willing to work hard in an entry level customer service, sales and marketing position. Pay is based upon performance. All openings are ideal for recent graduates, or professionals with customer service & sales experience looking for a career change because this is an entry level position in a brand new industry.

Public Relations Officer

Wed, 04/22/2015 - 11:00pm
Details: About Pierce Transit Pierce Transit was founded in 1979 when local voters approved a 0.3% sales tax to fund public transportation. Since then, the agency has grown to become the second largest transit agency in Washington State. The agency serves 292 square miles of urban and rural Pierce County, providing local and express bus service, specialized SHUTTLE transportation for people with disabilities, and ridesharing services including a large vanpool fleet. The agency provides a vital link in the regional transportation system by making connections with King County through express bus services. Pierce Transit is a municipal corporation, not part of the City of Tacoma, Pierce County or Sound Transit. Pierce Transit serves the following jurisdictions within Pierce County: Auburn, Edgewood, Fife, Fircrest, Gig Harbor, Lakewood, Milton, Pacific, Puyallup, Ruston, Steilacoom, Tacoma, University Place and portions of unincorporated Pierce County. Pierce Transit is governed by a nine-member Board of Commissioners. The Board is currently made up of elected officials representing Pierce County, Tacoma, Lakewood, Puyallup, University Place and the smaller cities and towns in Pierce County. The governance structure allows for a tenth, non-voting union representative, however, this right is currently not being exercised and the position is vacant. The Board is responsible for adopting policies that govern the operation of the transit agency and its services and employs the Chief Executive Officer to carry out the day-to-day management and administration of the agency. About the Position The Public Relations Officer reports to the CEO, serves as a member of the agency’s Executive Team and has primary responsibility for planning, organizing, coordinating and executing a proactive public relations program to promote Pierce Transit. This position serves as the primary agency spokesperson to the media and provides timely and transparent information to the public and enhances the visibility of the agency’s strategic initiatives, key messages, and programs. In addition, the Public Relations Officer establishes and promotes the agency’s brand and helps develop meaningful community engagement through a variety of public process approaches. This position does not supervise other employees. Additional responsibilities include: Coordinates and promotes contact with the press; community organizations; federal, state and local agencies and the general public. Prepares and disseminates press releases, feature articles for publication, letters to the editor and other related media pieces. Directs the development of a comprehensive public relations strategy, through consultation with internal and external stakeholders that improves communication and engagement with citizens and customers. Interprets complex transportation issues and crisis situations and translates information into clear, easily understood forms for public consumption. Identifies challenges and emerging issues faced by the agency and works with the Board of Commissioners, CEO, Executive Team and staff to recognize communication opportunities in order to design and execute appropriate strategies to address them. Provides advice to agency-wide departmental citizen engagement efforts – monitoring projects as they are implemented and giving attention to sensitive issues as they emerge. Coordinates and delivers media training seminars for agency personnel. Develops and oversees tools to measure the success and continuously improve the quality of public relations.

On-Air Host (3479)

Wed, 04/22/2015 - 11:00pm
Details: Make your mark in Broadcasting. Sinclair Broadcast Group, Inc is one of the largest and most diversified television broadcasting companies in the nation, programming 162 stations located in 79 geographically diverse markets after pending transactions. Our success is the result of extraordinary employees and an exemplary management team who believes in a vision and is dedicated to making Sinclair Broadcast Group, Inc a communications powerhouse. We are advancing the world of Broadcasting and we want YOU to join our winning team! KMPH Fox 26 in Fresno, CA has an excellent opportunity for a part-time On Air Host for our local lifestyle program, Valley Life. This position requires the talent to interview local businesses, attend events and be involved with the local community. The ideal candidate will have entertainment hosting or reporting experience and will be comfortable in a live, non-scripted environment. Previous on air experience in radio and/or TV is preferred as well as a background in news or commercial production. Travel is required to local businesses to prerecord long form commercials to air in the Fresno DMA. Occasional live work on the air is possible. The perfect applicant will be versed in many different businesses types and must stay abreast of major events in the Central Valley area. A Bachelor's degree in journalism or related field, or equivalent work experience is ideal. This position is part-time, generally two-three days per week and approximately 20 hours. Additional days as needed. A valid driver's license and good driving record is required. When applying online, please include a recent web link to your work. If you do not have a web link, apply online then send a non-returnable DVD to: KMPH/KFRE Attn: General Sales Manager 5111 E. McKinley Ave Fresno, CA 93727 Please, no phone calls or emails Sinclair Broadcast Group, Inc. is proud to be an Equal Opportunity Employer and Drug Free Workplace!

Presentation Specialist- Keynote, PowerPoint, Prezi

Wed, 04/22/2015 - 11:00pm
Details: Our client, a Corporate Branding firm, is looking for a Presentation Specialist to create presentations from scratch, utilizing Prezi, Keynote, PowerPoint

Provider Network Development Representative - North Central Iowa

Wed, 04/22/2015 - 11:00pm
Details: This position is to create an educated and comprehensive provider network in all assigned territories. Responsibilities: Prospecting to potential providers for inclusion in the MHP Provider Network Coordinating the entire contracting process for all potential providers, including prospecting, negotiation, credentialing and orientation Collecting all practitioner and ancillary signed contracts, applications and necessary credentialing information. Ensuring MHP’s credentialing standards are maintained. Educating providers on MHP’s provider policies and procedures Increasing Healthcare Effectiveness Data and Information Set (HEDIS) scores in the assigned territory Occasional special projects related to provider development and education Provider network reporting for State expansion requirements Installation and education of the Managed Care System to all contracted MHP Providers Perform other duties as assigned

Nurse Manager Geri-Psych Unit

Wed, 04/22/2015 - 11:00pm
Details: Nurse Manager Geri-Psych Unit COMPANY INFO: My client is a full service teaching hospital. Compassion, Accountability, Respect and excellence are a way of life here. This is a wonderful environment in which to work. People are friendly and extremely helpful. The leadership is outstanding and opportunities are endless! As part of a VERY large healthcare system in New England, we strive for providing the best care possible! JOB DESCRIPTION FOR NURSE MANAGER GERI-PSYCH UNIT: • Immediate need for an independent and self driven Nurse Manager of a 15 bed Geriatric Psychiatric unit. • Work in a brand new state of the art in patient unit. • This is a Wonderful opportunity to oversee the appropriateness of care and grow within this world class organization.

Transition Supervisor, Lease Administration

Wed, 04/22/2015 - 11:00pm
Details: About JLL JLL(NYSE: JLL) is a professional services and investment management firm offeringspecialized real estate services to clients seeking increased value by owning,occupying and investing in real estate. With annual fee revenue of $4.7 billionand gross revenue of $5.4 billion, JLL has more than 230 corporate offices,operates in 80 countries and has a global workforce of approximately 58,000. Onbehalf of its clients, the firm provides management and real estate outsourcingservices for a property portfolio of 3.4 billion square feet, or 316 millionsquare meters, and completed $118 billion in sales, acquisitions and financetransactions in 2014. Its investment management business, LaSalle InvestmentManagement, has $53.6 billion of real estate assets under management. For furtherinformation, visit www.jll.com . Responsibilities: Position will be responsible for running databasemanagement or financial management lease administration transition projects,supervising deliverables of other team members, documenting processes andperforming the associated tasks and services including: Abstract and interpret commercial lease documents (leases, amendments, subleases) Client/vendor/landlord relationship management Perform rent analysis, review comparison between systems or reports and proactively follow up on obtaining missing information Validate data between database and baseline information and confirm changes Work with Client to confirm custom reporting scope and pricing, as needed Review overall scope of services with Client and proactively suggest solutions and/or modifications to the contract as needed Review and run standard reports checking for missing data and inconsistencies in data Prepare project timeline and maintain transition tracking through completion Ensure transition tasks applicable to project are met and delivered with accuracy, escalating issues as needed Proactively recommend solutions to project issues Document agreed to processes and process flows Request set-up of systems used during a transition Schedule and run regular project meetings Coordinate data upload files for submittal to IT Directly input data or documents into database as needed Prepare and send transition invoices for projects, and follow up on aged receivables Special projects as assigned by manager

Director of Nursing | DON

Wed, 04/22/2015 - 11:00pm
Details: Director of Nursing HMR Weight Management Services Corp. is a national health care company that provides comprehensive evidence-based weight management interventions for patients in a variety of settings, including employers, hospitals, medical groups, and health plans. HMR’s weight management interventions combine a structured diet, behavioral coaching and monitoring, and physical activity to achieve clinically meaningful weight loss that can help reduce the risks of chronic illnesses, such as diabetes and cardiovascular disease. Now an independently operated subsidiary of the global healthcare company Merck, HMR Weight Management Services aspires to grow the business over the next 5 to 10 years through strategically sequenced US and global expansion. We are currently seeking a Director of Nursing to support and lead the clinical delivery of our programs. This role will also provide direct support and management of nursing staff in HMR owned and operated clinics. The Director of Nursing will communicate and consult with members of the HMR Medical Advisory Board as well as with the Chief Medical Officer. This position is located at our corporate office in Downtown Boston, however the candidate should also be flexible and open to travel to local HMR operated clinics.

Manager, Account Operations

Wed, 04/22/2015 - 11:00pm
Details: Our Vision… Be the preeminent, global commercial real estate services and investment firm, serving our clients with market-leading collaboration. Our Values… Our corporate values: Respect, Integrity, Service, Excellence (RISE) are our foundation. These values are timeless and transcend to all markets, service lines, languages and business cultures. Why CBRE? Strength. CBRE is the only commercial real estate services company in the Fortune 500 Size/Stability. We employ a workforce of over 44,000 employees across 350 offices worldwide (excluding affiliates), and have been in business for over 100 years Diversity. Recognized as the 2013 Top 100 Military Friendly Employer® by G.I. Jobs and the 2014 Human Rights Council Best Place to Work For LGBT Equality Eco-Friendly. Awarded the 2013 Energy Star Sustained Excellence Award for the 6th consecutive year by the Environmental Protection Agency Come join us and RISE to the top! www.cbre.com Equal Opportunity and Affirmative Action Employer Women/Minorities/Persons with Disabilities/US Veterans Responsibilities: The purpose of this position is to oversee the facility maintenance management and safety programs for a facility and manage performance metrics in accordance with account KPI's (Key Performance Indicators). Manages planned, preventive, and corrective maintenance activities, ensuring work is completed in accordance with account KPI's (Key Performance Indicators). Manages to established performance metrics in the area of work order compliance, such as response time, completion time, overall completion percentage, etc. in accordance with account and/or internal metrics. Documents in the maintenance work order system and reports to client as appropriate to agreed upon reporting requirements. Responsible for compliance with national and local codes and regulations. Examples include fire and life safety, environmental, or industry/client specific third-party compliance standards such as JCAHO, ISO 14001, cGMP, etc. Responsible for identification of capital improvement projects, including cost analysis to be utilized in the preparation of capital budgets. Administers energy management initiatives including ongoing evaluation of utility consumption rate structures, implementation of cost reduction programs, and assimilation of data for inclusion in benchmarking database. Manages vendor performance on all existing/new regional outsource provider service contracts and ongoing administration of the RFP process to ensure best pricing and service level performance. May assist with contract negotiations. Oversees safety programs are implemented and adhered to in conjunction with client specific safety requirements, and actively promotes working safely and the importance of safe work practices. Responsible for client account inspections of all facilities. Documents inspection report results and rectifies any issues, concerns, etc. with client. Other duties as assigned. Provides formal supervision to individual employees within single functional or operational area. Recommends staff recruitment, selection, promotion, advancement, corrective action and termination. Plans and monitors appropriate staffing levels and utilization of labor, including overtime. Prepares and delivers performance appraisal for staff. Mentors and coaches team members to further develop competencies. eads by example and models behaviors that are consistent with the company's values. Qualifications: High School diploma or GED (General Education Degree) required. Bachelor's degree preferred. Min of 4 years Engineering and/or Maintenance Management related experience/training. Real Estate license preferred. Excellent written and verbal communication skills. Strong organizational and analytical skills. Ability to provide efficient, timely, reliable and courteous service to customers. Ability to effectively present information. Ability to respond effectively to sensitive issues. Requires advanced knowledge of financial terms and principles. Ability to calculate intermediate figures such as percentages, discounts, and commissions. Conducts advanced financial analysis. Ability to comprehend, analyze, and interpret complex documents. Ability to solve problems involving several options in situations. Requires advanced analytical and quantitative skills. Decisions made with thorough understanding of procedures, company policies, and business practices to achieve general results and deadlines. Responsible for setting work unit and/or project deadlines. Errors in judgment may cause short-term impact to department.

Store Management

Wed, 04/22/2015 - 11:00pm
Details: Store Management Brief Description: As part of our Store Management team, everything you do has a specific purpose that links productivity to business results in your store. Is Management at Savers the right fit for you? Well, do you have the passion to: CREATE VALUE for your customers? Meet the expectations of customers; get first-hand customer information and use it to enhance their selection and shopping experience? Demonstrate curiosity about how the business works and how we can make it better? Navigate reports and analyze data to identify where to probe for on- and off-target results; work hands-on in the business, side-by-side with the team to understand strengths and opportunities; combine data with hands-on insight to drive continuous improvement in your business? Inspire action without relying solely on authority; foster a sense of optimism, energy, ownership, and personal commitment in others; make each person feel their work is important? Hold frequent development discussions; be aware of each direct reports career goals; create and execute compelling development plans? Understand the core skills and behaviors required for successful job performance and probe effectively to thoroughly evaluate a candidate's qualifications? Deal with performance concerns promptly, directly, fairly, and respectfully while maintaining a solutions based focus? Ensure a positive work atmosphere where team member contributions are valued? Spend your time and time with others on what's important; quickly zero in on the critical priorities and put the trivial aside?

Inside Sales Representative (Administrative / Customer Service)

Wed, 04/22/2015 - 11:00pm
Details: Inside Sales Representative (Administrative / Customer Service / Construction) Administrative professionals, are you looking for a way to turn your customer service background and your engaging personality into a challenging and rewarding sales career? Join our team at Handyman Matters! Over the past 15 years since we were founded, Handyman Matters has become a national leader in the home improvement and home repair services industry by designing our business around the needs of our customers. As we continue to grow, we are looking for highly organized and motivated candidates just like you to serve as Inside Sales Representatives. In this role, you will take inbound calls from customers and sell our services to them while also coordinating project schedules for our home repair craftsmen. This is a great opportunity for you to grow toward advancement to a leadership role with us, and to apply your skills to a job in which you will face different challenges and solve new problems each and every day. We offer highly competitive compensation and benefits, and the chance to work with a national organization that still maintains the flexibility and tight-knit feel of a small business. If this sounds like the kind of career move you've been looking to make, and if you meet our qualifications, we want to talk with you. Contact us today! Here is just some of what we have to offer: Competitive pay ranging from $12-$16 per hour Vacation Performance bonuses Cell phone reimbursement Company credit card Flexible scheduling Advancement and growth opportunities Regular pay reviews Plus more! Inside Sales Representative (Administrative / Customer Service / Construction) Job Responsibilities As an Inside Sales Representative, you will be responsible for taking inbound customer sales while organizing work and project schedules for our remodeling technicians. This will require that you provide customers with information and expert advice on our services, pricing, and availability. You will also provide support for our remodeling craftsmen, helping them to solve a variety of material ordering and scheduling issues as they arise. Your specific duties in this role will include: Responding to customer inquiries via phone, email, or fax Coordinating the schedule and material ordering processes for multiple remodeling technicians and projects Dispatching all work orders at end of day Developing letters and articles for mailings to prospective and current clients Returning customers calls as needed and following up with past customers Performing paperwork and filing duties Solving operational issues as they occur We are looking for Inside Sales Representatives who are highly organized and detail-oriented, with a strong administrative background. It is also important that you display excellent verbal and written communication and interpersonal skills, as well as the ability to interact effectively with both customers and our remodeling teams. You will also need strong problem-solving and conflict-resolution skills and the ability to think on your feet on an independent basis. Specific qualifications for the role include: High school diploma or GED 3-5 years administrative assistant experience Desire and personality to learn inside sales Background scheduling work for others Strong customer service skills Excellent office management skills Solid typing skills; ten-key skills, a plus Great multitasking and prioritization skills Background in construction or a related field, a plus Sales and/or Marketing - a basic understanding of sales and marketing and the differences between the two, a plus QuickBooks or other accounting knowledge, a plus Customer-facing experience, a plus Build a fun and rewarding career with an industry leader! Apply now!

Finance and Insurance Manager (F&I)

Wed, 04/22/2015 - 11:00pm
Details: General RV Center , one of the largest and most successful RV dealers in the nation, has an immediate opening for a full-time Financial Services Manager . General RV is the Largest Privately Owned RV Dealer in the Nation and has been ranked in the top 4 RV Dealers since 2001. The Orange Park location delivers 1,000+ RVs annually and is rapidly growing! A successful candidate should have a proven track record within an Automotive or RV dealership operation. Responsible for overseeing dealership customer loan origination and approval process. Present financial products such as warranties, GAP insurance, credit insurance and other products that are offered. Maintain accurate monthly, quarterly, and year-end reports. Finalize financial transactions quickly while following legal and ethical practices. Establish and maintain strong relations with both customers and lenders. Identify and provide solution based finance options for customers. Prepare all federal and state required paperwork for financial transactions and work closely with corporate accounting department. Results driven and a desire to make a positive impact.

Assistant Controller/Senior Staff Accountant

Wed, 04/22/2015 - 11:00pm
Details: Irritec USA, Inc., a rapidly growing Fresno-based drip irrigation manufacturing company is seeking an experienced Assistant Controller/Senior Staff Accountant to join its dynamic team. This position is a key leadership position that reports directly to the CFO and will be responsible for monthly reconciliation of the financial records and preparation of the monthly financial statements, month-end closes, perform analytical review of financial information, assist with the annual audit, oversee daily operations of accounts payable and accounts receivable, be responsible for fixed asset accounting and management, engagement with inventory management through costing analysis and review, oversight of payroll processing, preparation of miscellaneous tax and agency filings and various other financial activities within the company as needed. This position will work closely with several internal departments to ensure accuracy and smooth operations.

Route Sales Person

Wed, 04/22/2015 - 11:00pm
Details: General Summary Safely drives step-van delivery truck (may be manual) over any assigned route to sell, deliver, and merchandise products, as well as provide excellent customer service to a variety of grocery, mass merchandise, and independent chain stores. The workweek will usually consist of 5 days, 50+ hours, and either be Monday, Tuesday, Thursday, Friday & Saturday OR Monday, Tuesday, Wednesday, Thursday, Friday schedule (some Saturday work may be needed) depending on branch location and route. In addition, the workweek may be extended to 60+ hours when new RSP limited experience and/or business needs exceed normal demands, especially around holidays. Essential Duties and Responsibilities include the following. Other duties may be assigned. Sell, deliver, stock and merchandise Herr's brand snack foods to grocery retail and independent chain stores. Progressively increase current customer sales volume. This includes and is not limited to: Building relationships with key decision makers Providing excellent customer service Inquiring about customer needs Communicating product knowledge and suggestive selling Increase customer base by soliciting new accounts Execute company sponsored promotional programs by acquiring temporary and incremental product displays, shelving, and permanent merchandising fixtures. Rotate and provide credit to accounts for stale or damaged items in order to provide the freshest product. Process orders by entering product codes into hand-held computers. Collect cash from customers and accurately process associated invoices and paperwork. Manage daily accuracy of product inventory. Conduct daily pre-trip vehicle safety inspection. This includes and is not limited to headlights, brake lights, turn signals, and fluids, including proper engine oil levels. Maintain a clean and organized truck. Sweep and wipe to clean truck interior; wash windows and mirrors; and dispose of trash boxes daily. Attends and participates in all safety meetings and is committed to working safely including use of seat belt while in company vehicle.

Registered Nurse-Part time

Wed, 04/22/2015 - 11:00pm
Details: Essential JobFunctions: · Develops and maintains standards of practice. · Oversees medicalcare including medication administration, pharmacy services, medical appointments, medical records, and overall plan of care. · Directs, plans,and coordinates effective nursing service program for all lndividuals served. · Assists in thetraining of direct support staffregarding medical information, and supports. Assists in the training of other nursing staff. · Participates as apart of the support team and serves on committees as assigned. Solicitsindividual wants and encourages choices regarding medical services andsupports. Helps support individualsserved in increasing their knowledge of medical supports, services, and their individual medical needs. · Completesrequired documentation in a timely manner. · Assurescompliance with local, state, and federal requlations. · When needed, actsas a liason between the individual and medical professionals.

Customer Service Representative

Wed, 04/22/2015 - 11:00pm
Details: Position Overview: Successful Customer Service Representatives (CSR) are the primary point-of-contact with our customers. They are the “face" of PLS. As such, they are accountable for delivering superior customer service. They also sell company products and services. The CSR is accountable for maintaining company standards of quality and complying with all policies and procedures. Being a CSR at PLS means: Providing outstanding customer service to ensure repeat business Promoting our products and services to current and potential customers Ensuring all transactions are completed in compliance with federal, state, and local regulations Following company policies and procedures Maintaining a balanced cash drawer Completing all transactions accurately, including cash handling Using multiple computer applications to access information and process transactions Resolving customer complaints or referring complaints to the Store Manager for resolution Maintaining a safe, organized, and clean environment Performing other duties as instructed by management

Customer Service, Welcome Call Specialist

Wed, 04/22/2015 - 11:00pm
Details: Percepta is currently seeking a Customer Service, Welcome Call Specialist for an exciting opportunity working for the Customer Care team at the headquarters of Volvo Cars North America in Rockleigh, NJ - near Northvale, NJ and Orangeburg, NY - an easy commute from Bergen, Rockland, Orange, Hudson and Westchester counties. If you enjoy a fast paced, professional environment and are seeking an opportunity to grow in a dynamic, new career opportunity, keep reading! What You'll Do Our Customer Care Welcome Call Specialists conduct outbound phone interviews to obtain feedback and market research data as well as provide inbound support from/to new Volvo customers / vehicle owners. The Agent conducts various types of interviews/surveys regarding their vehicle experience and documents participant responses. The Agent provides assistance and information to customers regarding any vehicle questions, especially related to the infotainment and technology resources in the vehicle. Responsibilities include: - Make outbound calls to new owner - Answer questions about product - This position will also be responsible for identifying situations where customers need additional assistance, and transfer them to Customer Care Agents - Managing a customer, prospect or hand raiser from until question presented has been fully resolved. - Act as a direct point of contact for customers. They must ensure that their customers are assisted properly and that all their questions are addressed in a timely manner. - Advises of any trends or concerns with customer handling (or product/service related issues) to the Customer Care Center Manager, Supervisor, Team Leader. - Responsible for proper documentation and coding in our proprietary software. - Complete additional tasks/projects as needed Our Customer Care Welcome Call Agents have a service-oriented mindset, empathy and good listening, communication, and problem-solving skills. We provide extensive training on the Volvo brand, systems and policy information needed to succeed in this position. No automotive experience is required. This is a great opportunity to work with a team dedicated to building positive relationships and owner loyalty with Volvo customers. What You'll Have: 1-2 years previous call center and/or customer service experience - excellent, polished communication skills, both verbal and written - high proficiency with MS Windows applications, web-based applications, and the ability to utilize multiple applications simultaneously - positive attitude and the drive to succeed - self-motivated, energetic individuals searching for a career in a fun, team atmosphere. - a Bachelor's Degree What We Offer - Health benefits for full time employees including Medical, Dental and Vision coverage. - 401K and Profit Sharing - Plans for time off including vacation and sick time. - Employee vehicle discount plan - A pleasant, professional, business casual work environment with on-site fitness gym If you are interested in this position and have the skills and background we are looking for, please apply today!

SEO Associate, Phoenix, AZ

Wed, 04/22/2015 - 11:00pm
Details: The primary role of the G/O Digital SEO Associate is to assist SEO Specialists and Sr. SEO Specialists with their primary duties. SEO Associates are expected to follow up with team leads on a daily basis, have superior work ethic, excellent written and oral communication skills, a high attention to detail, and a basic knowledge of digital media tools and platforms including Google Plus. The SEO Associate will be working primarily out of Excel and project management software to complete their projects, while working independently and in a team atmosphere under the guidance of a team lead. Other responsibilities include, but are not limited to, following up with Account Management teams for necessary materials, pulling monthly reporting, and ensuring contract end-dates are met. * Availability to commit 30-40 hours per week during the business hours of Monday through Friday 7:00AM - 4:00PM * Applicants should have superior work ethic, excellent written and oral communication skills, high attention to detail, and a basic knowledge of digital media tools and platforms including Google Plus. * Must have the ability to work well under tight time constraints, take direction well, adapt to change under a fast paced environment, and prioritize between multiple tasks. * Applicants with 1+ years of experience in Digital Marketing will be highly considered for this position. * Strong technical aptitude with Microsoft Office and the web is required. * Some experience with Photoshop is requested, but not required. * Minimum GPA of 3.5 * Must have obtained, or be in their Junior/Senior year studying for, a Bachelor's degree or other 4-year degree program in the Marketing, Business, Journalism, PR, Advertising or other related fields of study. Success at G/O Digital requires the following personal attributes: * You have a passion for digital marketing, innovation & start-up culture. * You thrive in fast-paced environments, are flexible and able to roll with changing scenarios. * You're a change agent: see 'ambiguity' as an opportunity as opposed to a hurdle, thrive on challenging yourself to push beyond conventional thinking. * You're a problem solver: make things happen & work well with others to build constructive & effective relationships * You seek initiative: volunteer readily; undertake self-development activities; seek increased responsibilities; takes independent actions and calculated risks. * You're detail-oriented, someone who rolls up their sleeves and gets the job done. * You have the intellectual curiosity to surface insights & implications and use this knowledge to think creatively about solutions. About G/O Digital G/O Digital is a division of the Gannett Company (NYSE: GCI). We help businesses, big & small #WinLocal. For National Brands and Agencies, we transform content into commerce. For Small and Medium Sized Businesses (SMBs), G/O Digital is a one-stop-shop for local businesses looking to connect with consumers through digital marketing. The G/O Digital premise is simple: whether you're a big brand marketer or local business owner, we deliver a simple suite of digital marketing solutions to connect with consumers locally in a meaningful, personal way that drives measureable results. For the right candidate G/O Digital offers * A dynamic, entrepreneurial culture * Competitive compensation & benefits G/O Digital is an Equal Opportunity Employer and a drug-free workplace.

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