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Help Desk Analyst I

Fri, 07/10/2015 - 11:00pm
Details: Ref ID: 03931-000053 Classification: Help Desk/Tech Support I Compensation: DOE Robert Half is currently look for a talented Help Desk technician for one of our premier clients. If you are a success-driven and focused individual looking for a Help Desk opportunity with a innovative and successful company then this role is for you! For immediate consideration please send your resume to Summary of Help Desk I Duties: Essential Duties & Responsibilities: 1. Accepts responsibility/accountability for responding to all customer issues to resolution, using customer service skills to gather information, diagnose issue and offer solutions/education as applicable. Measures success of solutions and adjusts approach if issue is not resolved. Uses resources available (Tier 2, Tier 3) to escalate issues as necessary while maintaining a high individual close rate with first-time resolution. 2. Displays strong customer service orientation in all customer communication, using detail oriented, courteous, and tactful communication and problem-solving skills driving high post-inquiry customer satisfaction. 3. Displays solid troubleshooting skills to close basic to intermediate software issues. Uses resources provided during initial and ongoing training/support to build individual knowledge base resulting in higher close rate over time. 4. Uses time management and transitional skills techniques to ensure high productivity, meeting assigned goal for daily calls received on a consistent basis. 5. Uses applicable systems (trouble ticket software) to enter and track incoming issues to resolution. Ensures data integrity of systems is in alignment with departmental standards. 6. Functions as a high performing team member, using open communication, professionalism and acceptance of individual accountability to drive trust across members of team. 7. Other duties as assigned by supervisor. Education/Qualifications: --BA/BS Degree or Post-Secondary Training/Certification in Computer Science, Healthcare, Business or related field preferred --1-3 years Customer Service/Tech Support experience in Call Center environment (will substitute experience in medical fields related to Source Medical products) --Superior customer service orientation --Experience with Software Application Troubleshooting and Microsoft Office products --Familiarity with Windows Operating Systems (7, 8.1) Hardware Networks and Connectivity Tools (RAS, PCA, VPN, T Services), Citrix --Knowledge of basic wireless network setup (SSID, Network Authentication, MAC address) and troubleshooting. --Strong analytical and problem solving skills and attention to reporting accuracy --Effective interpersonal skills (written and oral) and the ability to communicate effectively with a variety of staff levels --Excellent organization skills, and ability to manage multiple projects and competing tasks/priorities

Sr. .NET Developer - Marketing Industry - End to End Mgt

Fri, 07/10/2015 - 11:00pm
Details: Ref ID: 02210-125959 Classification: Programmer/Analyst Compensation: DOE RHT is currently helping our Marketing client onboard a Sr / Lead .NET Developer for a contract-to-full time position in Metro Detroit. We are also offering a $2,500 referral bonus for introductions to a candidate that fits the bill. Contact RHT today! Required Experience: Minimum of 5 years of experience in C# .NET and ASP.NET Min. of 5 years of SQL queries, specifically Microsoft SQL Experience in Enterprise Application both web and desktop Working knowledge of critical software sub-systems such as security, messaging and database interpretation Developing and executing test plans and working within a test and release cycle for software deployment Great at communicating to people within our organization Preferred Experience: Microsoft SQL server administration and database configuration IIS AJAX and JQuery CSS, XHTML,XML, JSON

Application Development Project Manager/Lead

Fri, 07/10/2015 - 11:00pm
Details: Ref ID: 02210-126101 Classification: Telecommunications Specialist Compensation: DOE A client located in Southfield is in immediate need of a Project Manager that has e-commerce experience! In addition to managing this project, the Project Manager will be responsible for doing the planning of next steps of this project. The first project that the Project Manager will be working on is for an e-commerce project so knowledge with product catalogues, shopping and payments is a huge plus. This Project Manager must be a strong leader and the liaison between the marketing team, master data and the user experience. They have been using WECO for the last year and that is stabilized, this Project Manager will be part of moving into the next phase and laying in new pieces through SAP. This is an international company and three of the developers are sitting in Europe so the project manager must be comfortable with manage a team of eight that consists of five individuals in Southfield and three in Europe. Occasional travel will be required for this Project Manager role, around 20%. What this company is really looking for out of a project manager is a positive individual to come in who has the energy to drive, mentor and motivate the team. This Project Management role is a contract to full-time opportunity. The individual chosen for this role must be able to commit to taking on a role. If you are a Project Manager and this sounds like it could be a position for you please give us a call! 248.372.7501

C++ Developer

Fri, 07/10/2015 - 11:00pm
Details: Ref ID: 00210-141896 Classification: Programmer/Analyst Compensation: DOE Direct Hire C++ Developer I have a unique opportunity with my client in Tempe. They are looking for a solid C++ Software Developer responsible for the design and implementation of an enterprise class, business critical datacenter management solution. The product architecture is composed of distributed, highly scalable, highly available, cross platform components written in native C++. The C++ developer will leverage the latest technologies, language standards (C++ 11) and industry best practices to deliver an enterprise-class application to a global customer base. The role requires an individual who can work collaboratively within an Agile software development environment with multiple platform teams consisting of onsite and remote developers. The developer shall be responsible for the estimation, design, implementation, and unit testing of all assigned tasks within three week iterations.

Java Developer - Downtown Raleigh

Fri, 07/10/2015 - 11:00pm
Details: Ref ID: 03220-125497 Classification: Software Engineer Compensation: $45.00 to $65.00 per hour Downtown Raleigh client is looking to add a mid-level Java Developer to their team of developers. This is a 6 month contract-to-hire position. Our client is a product development consultancy with a team of 150 talented software engineers, usability experts and business analysts. They are a fun, talented team who love working together and have a passion for building remarkable software that people love to use. The company puts a premium on strong communication and long-term relationships with our clients. Serving clients in 10 countries, our headquarter offices are based in Raleigh, North Carolina and Pune India. Both technology hubs, both great college towns. Additionally, we have staff or small teams in the UK, Indiana, Florida, Toronto, and Mexico. Their global approach provides our clients with great communication, around the clock development cycles, and the ability to customize a team to meet our clients strategic and affordability goals. Their foundation is wildly talented staff. Selective hiring, strong benefits, bootcamp training ensure we have a disciplined team, full of top talent few firms can match. This position will be responsible, but not limited, to the following responsibilities: Write production quality code in Java, J2EE, and Spring Adhere to software development and source control processes, git is added advantage Design, build, configure, test, and document production quality software on an interactive basis. Participate in design and implementation of new software Work closely with users, technical leads, project managers, and other cross-functional development teams Execute on the provided design. Active coding in key technologies is required for this development position and includes: Java/J2EE, Tomcat, Web Services, REST, and spring, Hibernate/Ibatis, XML, UNIX and Oracle As part of the software development process you will need to create, review, and maintain all required technical documentation related to assigned software to ensure supportability and reuse This individual must develop software using disciplined software development processes, adhering to team/company standards and software best practice guidelines, and corporate policies

Software QA/Business Analyst

Fri, 07/10/2015 - 11:00pm
Details: Ref ID: 02760-122884 Classification: IS/IT Director Compensation: $110,000.00 to $130,000.00 per year Candidate will work closely with business users, developers and testers to test applications to support analytics platform providing risk management, performance attribution and counterparty exposure. Candidate will be reporting to Development Manager and will be leading a team of functional testers and automation developer.The successful candidate will work on an agile team and be expected to collaborate with peers to deliver a high quality solution. The candidate will also work directly with product owners and business partners to understand the business requirements that will help define the overall test strategy and test plans. - Develop specific tests for an application under test, the related integration and user acceptance level testing; both manual and automated tests as warranted - Advises team members, product owners and end users on internal or external factors that impact test strategy - Writes, executes tests and analyzes test results using approved automation and manual testing tools - Performs exploratory testing as needed - Teams with automation engineer to architect/design overarching test strategy. Assists with maintaining automation - Collaborates with team members to define high level test strategy - Updates Quality Center with test plans and test execution results for automated and manual tests - Ensures proper procedures and controls are in place and followed throughout the testing process - Participates in daily stand up, iteration planning, product demos and retrospective meetings - Will be playing the role of a SCRUM Master - Participates in go/no-go decision process - Regularly updates metrics dashboard - Works closely with automation engineer to design and maintain automation libraries - Performs data mining/test data setup as needed

Security Network Administrator - 01070-118119

Fri, 07/10/2015 - 11:00pm
Details: Ref ID: 01070-118119 Classification: Network Administrator Compensation: $50,000.00 to $65,000.00 per year Security Network Administrator We are looking for an Information Security Network Administrator to perform systems and network analysis of intrusions to the network infrastructure, applications, operating systems, firewalls, proxy devices and malware detection. This role will require a Network Administration background which includes configuring email gateways, setting up and managing endpoint security, setting up and management of VPN's - Virtual Private Networks and knowledge of firewall ports. Part of the Security Network Administrator duties could include: - Administer and Implement security device changes (Anti-Virus, IDS/IPS, HIPS, Encryption, Authentication Management, Web Gateways, Email Gateways, SIEM, etc.) - Security Network Administrator with a good understanding of network protocols and packet analysis tools could use tools such as Wireshark to analyze security attacks and exploits - Security Network Administrator can monitor and review information security alerts and correlate events from network, enterprise and host sensors. - Security Network Administrator should have experience monitoring and troubleshooting security solutions in one or more of the following areas; web applications, cloud computing, SaaS models, desktop applications, Physical and/ or virtual networks. The Security Network Administrator will work with a Leading Security MSP servicing enterprise environments in the Tampa area. Any MSP - Managed Service Provider experience is a plus. Security network Administrators will be securing 300+ client networks and systems utilizing every security or monitoring tool available Security Network Administrators should be fluent in multiple Windows and Linux operating systems and or various Security and network monitoring tools in multi-platform environments. The Security Network Administrator will assist in monitoring network security, operating system security, Internet / web security, DLP, anti-malware, penetration & vulnerability testing, internet security and to understand and react to vulnerability bulletins / security event data. Rate: 55-65K Location: Tampa, Florida Benefits: Medical, Dental, Vision, PTO Schedule: 4 days/10 hour shifts 3 days off in a row -Shifts Rotate monthly - 1st shift - 7am-5pm - 2nd shift - 1pm-11pm - 3rd shift - 10pm-8am Industry: Security Managed Service Provider

Senior Developer | Node.JS or Java or Ruby Developer

Fri, 07/10/2015 - 11:00pm
Details: Ref ID: 00320-161733 Classification: Software Engineer Compensation: $110,000.00 to $150,000.00 per year Our client is an extremely successful start-up located in Brentwood and has grown significantly since 2013. Our client has been recognized for their efforts to promote conservation, environmental awareness, and social responsibility. Our client has been featured in many news articles, news publications, and television appearances. Our client is seeking an experienced engineer to lead the build-out of our client's customer relationship management system and database. This person will be key in directing the development strategy and play a hand in selecting the frameworks, architecture, and coding languages. Think of it as a chance to create a masterpiece from a BLANK CANVAS. We will consider developers who are seeking a remote, full-time role, however candidates must reside in the greater LA, OC, and IE.

.NET Developer

Fri, 07/10/2015 - 11:00pm
Details: Ref ID: 02600-119681 Classification: Software Engineer Compensation: DOE Our Southern, NH client is looking for a .NET developer on a contract to hire basis. This individual will be responsible for the design, development, and test of web based applications using C#.NET. Additional responsibilities will include: Develop and test multi-tier applications to include stored procedure development in SQL Server. Provide documentation based upon project development Work with stakeholders and business units to create customized solutions for clients needs.

SalesForce Data Management Systems Coordinator

Fri, 07/10/2015 - 11:00pm
Details: Ref ID: 03900-124927 Classification: Business Analyst Compensation: $45,000.00 to $55,000.00 per year Duties & Responsibilities Conduct requirements analysis and solutions design for customized Salesforce.com instance to meet all internal and Department of Labor tracking, reporting, and data management requirements. Support Salesforce.com and related cloud-based solution implementations by performing configuration, integration, data mapping, migration, testing, and clean up. Develop and deliver training content to MBF staff and partners. Coordinate the collection and review of all participant programmatic data for MBF and funding agency reporting. Responsible for maintaining a web-based client tracking database for participants. Ensure the timely and accurate preparation of all required reports and compliance with all Department of Labor and other agency reporting requirements. Coordinate the collection and review of performance and program cost information from all training partners. Analyze and evaluate program and processes on an on-going basis and recommend improvements, when needed. Provide, timely, and accurate communication with external private and public agencies and designated executive officials regarding the Memphis Bioworks Workforce Development programs. Participate in organizational planning and effectiveness to ensure effective coordination between program strategies and company strategic goals, and planning objectives.

Senior .NET Developer

Fri, 07/10/2015 - 11:00pm
Details: Ref ID: 02600-119680 Classification: Software Engineer Compensation: DOE Our Southern, NH client is looking for a senior .NET developer on a contract to hire basis. This individual will be responsible for the design, development, and test of web based applications using C#.NET. Additional responsibilities will include: Design, Develop and test multi-tier applications to include stored procedure development in SQL Server. Provide documentation based upon project development Work with stakeholders and business units to create customized solutions for clients needs.

Commercial Lender (Support)

Fri, 07/10/2015 - 11:00pm
Details: Ref ID: 02340-113619 Classification: Lender - Commercial Compensation: $15.00 to $18.00 per hour Our western suburb client is in search of two individuals for a temporary project. Candidates will be responsible for reviewing financial files for completeness. The ideal candidate should be detail oriented, focused and be able to work independently. Experience with Microsoft Excel and Word are highly desired.

Application Development Project Manager/Lead

Fri, 07/10/2015 - 11:00pm
Details: Ref ID: 02720-122785 Classification: Application Development Compensation: DOE Responsible for coordinating ERP implementation, development and support activities. Provide focal point for questions related to ERP systems (NAV). Review priorities and provide status updates for each technical area to related groups. Work closely with company managers to ensure proper specifications are created for new functionality. Coordinate integration activities between ERP and other business applications. Ensure the proper rules and procedures are followed by application developers. Analyze and suggest improvements to current policies. Assist the Development Manager with capacity planning. For immediate consideration, please email your resume to

Administrative Assistant

Fri, 07/10/2015 - 11:00pm
Details: Ref ID: 04080-122463 Classification: Secretary/Admin Asst Compensation: $11.40 to $13.20 per hour Our client located in Universal City is looking for an administrative assistant preferably with a legal background. The Administrative Assistant will be reviewing legal documents and uploading them into a web based system The Administrative Assistant must be proficient with computers, have good analytical skills and be very articulate. This position is Monday to Friday 8 am - 5 pm. Please apply on OfficTeam.com

Customer Service Representative needed!

Fri, 07/10/2015 - 11:00pm
Details: Ref ID: 00291-002291 Classification: Administrative - Medical Compensation: DOE Large Healthcare entity in Northern LA area is looking to bring on customer service reps to help manage incoming phone calls and patient inquiries. Candidates will be responsible for incoming inquiries and providing information when needed. Will help trouble shoot issues with patients and help them resolve issues they may have. Will also be responsible for patient registration, insurance verification and insurance inquiries and processing, etc, and appointment scheduling. Incumbents should be familiar with Microsoft office and handling large volumes of calls at a time. Customer service is a must! Could become a full time opportunity and the benefits for working for this company are outstanding! If interested- please send resumes to

Corporate Accountant

Fri, 07/10/2015 - 11:00pm
Details: Ref ID: 00390-138879 Classification: Assistant Controller Compensation: $60,000.00 to $70,000.00 per year Lisa Cole () with Robert Half is currently recruiting for a Corporate Accountant/Financial Analyst. The Corporate Accountant/Financial Analyst specializes in business accounting and maintains the company's financial records to ensure compliancy with laws and regulations. Duties to include: * Maintaining the general ledger, performing monthly, quarterly and annual close and preparing and consolidating the company's financial statements, tax returns, preparing analysis reports, and managing complex projects. * Identify financial status, track expenses and revenues vs. budget and reforecast and variance analysis. * Maintains the company general ledger, working in conjunction with the Finance department team members to ensure the accuracy and integrity of the data. * Performs the company's monthly, quarterly and annual close. * Prepares the company's consolidated financial statements, sales and use tax, payroll and property tax returns. * Works with the company's tax accounting firm to assist in preparation of the company's, and its affiliates income tax returns. * Prepares financial reporting package for external parties, as required. * Improve financial status by analyzing and interpreting data, monitoring variances,making comparative analyses, identifying trends, recommending actions to management. * Evaluate profit and cost efficiencies in various areas of the organization, as needed. * Increase productivity by developing automated financial models and analytical tools,using Microsoft Office applications.

REMOTE MORTGAGE UNDERWRITER SAR CERTIFIED - $1,000 QUICK START BONUS OFFERED

Fri, 07/10/2015 - 11:00pm
Details: If you are looking to join a well established mortgage banker (in business since 1997) that truly values superior customer service and doing what’s right for the customer, we may have the PERFECT JOB for you! Mortgage Solutions Financial is a national company (currently conducting business in 44 states) and PROUD TO BE DIRECT LENDERS TO FNMA, Freddie Mac and GNMA. We do business through retail, wholesale and correspondent channels. We are poised for growth and are currently looking to expand our underwriting team. Our experienced Mortgage Underwriter will have recently demonstrated FHA, VA and/or USDA underwriting expertise; believe in superior customer service and enjoy working in a high production team environment where integrity and honesty are paramount! As a Mortgage Underwriter, your responsibilities include: Review and evaluate information on mortgage loan documentation to determine if borrower and/or property meet loan standards Complete a thorough analysis of loan files to determine compliance with company, investor, and government guidelines and standards Evaluate the entire credit package and collateral for residential mortgage loans and ultimately ensure an "investor" quality loan product Meet or exceed established production goals Meet or exceed established quality standards Provide superior customer service to internal and external customers Communicate decision (approval, suspense, denial) on loans to appropriate parties both verbally and in writing Be available to processors and loan officers for general guideline interpretations and questions on specific loan files Continually exhibit an understanding of automated underwriting and guidelines Check accuracy of all calculations Qualified candidates who join our August training class will be paid a $1,000 quick start bonus!

Procurement Manager

Fri, 07/10/2015 - 11:00pm
Details: Enthone is currently seeking a Procurement Manager to join our team in West Haven, CT! The Procurement Manager will manage procurement of all material, ensure adequate levels of supplies and materials are available for efficient operation of the site, and minimize supply chain risk while optimizing overall costs of materials for the West Haven facility as well as regionally. The Procurement Manager will be involved with sourcing and negotiations for regional capital expenditures, negotiating corporate contracts for combined buying power, evaluating vendor quotes and awarding bids to ensure that we obtain service from the most desirable supplier. Below is a brief overview of the Procurement Manager responsibilities: • Manages the requisitions and purchase orders processes for inventory items, MRO and raw materials for multiple Enthone Americas sites on a daily basis. • Manages the accuracy of the purchase orders sent to suppliers including product identification, shipping method and schedule, and pricing. • Locates vendors of materials, equipment, or supplies and determine worthiness to satisfy both Company and downstream customer requirements in relation to quality, delivery and pricing. • Awards bids based on evaluation of quality, price and suppliers capability to meet requirements. • Maintains documentation of supplier bid awards to support objective selection • Represents company in negotiating contracts and formulating policies with suppliers • Proactively manages supply chain shortages, discontinuations to eliminate customer impact. • Manages supplier corrective action, settle disputes and resolve conflicts to acceptable purchasing standards and until supplier corrective action is acceptable to the company • Assists Accounting with supplier invoice issues and facilitates new supplier credit applications. • Monitors and approves new vendor requests for Enthone (US). • Assists with supply management issues, including supplier data and feedback and ensures compliance with supplier audit schedule. • Identifies the developmental needs of others in understanding the purchasing process and provide the coaching that is required to achieve positive results. • Establishes objectives and recommends strategies to manage risk from single source materials. • Establishes and maintains constructive and cooperative working relationships with key and critical suppliers. • Develops and implements purchasing, supplier and contract management instructions, policies and procedures for West Haven and the Americas region as required, following the guidelines of our Global Standards. • Tracks, reviews, and reports monthly all purchasing activity and related performance metrics. • Executes purchasing activities as required in accordance with ISO requirements to maintain ISO Certification.

Compensation Analyst

Fri, 07/10/2015 - 11:00pm
Details: Ref ID: 02970-111073 Classification: Personnel/H.R. Mgr/Director/VP Compensation: $42.75 to $49.50 per hour Our client, a large health care organization in Westchester County has an immediate need for a Compensation Analyst. Reporting directly to the Director of Human Resources, this Compensation Analyst will be responsible for a full analysis of all clinical and non-clinical staff compensation. This is a special project and the ideal Compensation Analyst will have experience in health care.

Visual Designer

Fri, 07/10/2015 - 11:00pm
Details: Ref ID: 00400-130275 Classification: Graphic Designer Compensation: $30.00 to $40.00 per hour Downtown agency is looking for a Sr Visual Designer. Looking for a resource for the long term as a contract to hire but are also open to just freelance resources. This Sr Visual Designer should have an excellent eye for pixel perfect designs, be an expert in Photoshop and Illustrator and be able to design for both print and digital. This Sr Visual Designer must have some agency experience and have an outstanding portfolio to show their work. If you are interested in this opportunity or other similar opportunities, please reach out to me directly at with your resume and portfolio. Thank you!

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