Fond du Lac Jobs

Details: Mission To operate and maintain the landfill gas to energy (LFGTE) facility using safe operating practices and in a manner which meets environmental regulations while optimizing the financial results of the project. Work results are evaluated against production and spending goals while adhering to DTEBE policies and procedures and professional conduct. Conduct day-to-day operation, maintenance and repair of the landfill gas to energy facility. Operate equipment in compliance with all local, state and federal regulations. Perform equipment inspections, tests and operational checks. Monitor landfill gas collection system performance. Prepare reports on results and performance metrics. Work is performed under general supervision of the Director of Operations. Outcomes Perform data collection and reporting within their time requirements: Continuous emissions monitoring Carbon credit verification Greenhouse gas reporting Achieve OSHA IR and DART of 0.0 Operate all equipment and manage all assets in such manner as to achieve objectives regarding operating expense and life of equipment meeting specific targets for: Routine operating expense Major maintenance expense Gross operating expense Achieve: Heat rate target Capacity utilization rate target Energy utilization rate target Deliver monthly reports regarding results of plant operating performance and operating expenses; forecast of EOY production and operating expense. Production report by the 5th business day each month OpEx report by the 15th of each month Principal Duties and Responsibilities Professional representation of DTEBE to landfill host, customer, regulators, etc. Operate facility as defined by various contractual obligations Perform minor electrical, mechanical and pipeline repairs Perform equipment inspections, tests and operational checks Collect oil, water, wastewater, gas and air samples for analysis Investigate mechanical problems, recommend appropriate repair, replacement and enhancement Provide assistance and/or direction during major maintenance activities; support, assist and direct the work of contractors on-site Maintain facility logbook describing activities and noteworthy events Record operating data and maintain operating records including weekly production reports Review monthly operating expenses and explain any variance to budget Coordinate with landfill gas collection system operators to ensure adequate quantity and quality of gas is delivered Request correction of adverse gas field conditions and malfunctions Perform routine buildings and grounds maintenance and repairs and janitorial tasks Maintain spare parts inventory and records Maintain filing system for drawings, instruction books and manuals Prepare annual operating budget and forecasts Implement the facility's Safety Procedures Manual and Job Site Conduct Book Perform and record monthly safety audits and inspections as identified in site safety manuals Other tasks as assigned

Details: Acting as a scientific liaison between Terumo BCT and the academic medical community is responsible for establishing relationships with key academic based physicians/scientists, related medical associations and patient organizations. The MSL will be involved with clinical & scientific data exchanges on a range of apheresis therapies and cellular therapy systems; participate in clinical presentations, medical congresses, training sessions, medical information services, and research and special projects within the organization to assist in the business direction of the organization and the therapeutic area. ESSENTIAL DUTIES Develops and maintains professional scientific relationships in therapeutic areas critical to Terumo BCT with thought leaders in key academic and community-based medical centers, with medical professional associations and patient advocacy groups. Serves as a primary Medical Affairs contact involved with clinical/scientific information exchanges. These exchanges may be verbal, written or electronic inquires from healthcare professionals on a variety of apheresis therapies. Assignments may include writing and revising standard response letters to address medical information questions on therapeutic plasma exchange. Ensures timely submissions of periodic monitoring report forms for Terumo BCT-supported investigator-initiated studies. The MSL works with these investigators to ensure that they have access to needed relevant information regarding Terumo BCT products during the course of their study. Conducts formal clinical presentations to essential groups as requested by healthcare professionals, managed markets, hospital therapeutic committee members, key accounts and so forth, along with presentations of pharmacoeconomic data in accordance with company policies, applicable laws, regulatory guidelines, and ethical standards. Attends & provides coverage at national & regional medical education venues (congresses, conferences, symposia). Maintains expert knowledge and understanding of clinical, scientific, and technical information in apheresis disease state therapeutics through continuously reviewing literature in the field and attending conferences and networking with experts. OTHER DUTIES AND RESPONSIBILITIES May lead and/or coordinate special projects as it relates to sales training, presentation and slide kit development, advisory board development, speaker development & training, journal club, clinical bulletin summaries, literature searches.

Details: Company Summary: Nsight, parent company of Cellcom, Nsight Telservices, and Nsight Tower wants YOU to join our team! Our family of companies provides wireless, business and residential local service, long distance, internet, web hosting and tower erection and maintenance services in the Midwest. Our green initiatives, commitment to customer service and local philanthropic efforts make us an employer of choice in the state of Wisconsin. We’re looking for individuals who are driven, enthusiastic and care about our community. More importantly, we like to hire people looking to grow with an organization and those who are excited about the ever-changing telecommunications industry. IMPORTANT NOTE: Full time candidates will train M-F 8:30am-4:30pm during the first 6-8 weeks. Upon completion of training, new full time reps must be available to work a 1:30pm-10pm shift or a 12:30pm-9pm shift. Full time candidates must also work 2 full weekends per month. Regular department hours are M-F 6:30am-10pm, Sat and Sun 7:30am-9pm. The starting wage is competitive- Training pay is $13.25 per hour and once released to the floor pay is increased to $14.00/hour. Job Summary: Provides “Stellar Service” to all prospective and current customer’s telephone, written or face-to-face inquiries in an effort to build long term relationships while striving to meet department service level and quality expectations. Does the right thing and creates “win/win” outcomes while adhering to company policies and procedures as appropriate. Ensures customers are on the most appropriate active rate plan and features. Works to increase revenue through sale of additional features, products and to increase the number of customers under contract through upgrade efforts. Performs level 1 troubleshooting of voice and data service issues, and answers questions about the operation of handsets and accessories, billing issues, products, and procedures. Responsibilities & Duties: 1. Provides “Stellar Service” to all prospective and current customer’s telephone, written or face-to-face inquiries in an effort to build long term relationships while striving to meet individual and department goals. 2. Owns the customer experience and strives for first call resolution. 3. Does the right thing for customers and creates “win/win” outcomes, while adhering to company policies and procedures as appropriate. 4. Provides complete and accurate information regarding billing, roaming, coverage or equipment problems, rate plans, promotions, voicemail, customer service, paging, insurance, text messaging, other features and products we offer our customers, etc. 5. Uses each interaction with a customer as a proactive opportunity to gain the customer's long-term loyalty and financial commitment to us as well as advising them of our new offerings (products, etc.) and opportunities. Reviews customer’s account on each call to be sure they are on the most cost-effective plan and features. Offers upgrades to eligible customers. 6. Performs level 1 troubleshooting and problem solves customer issues. 7. Complete all appropriate follow up activities, including but not limited to documenting all calls, bill analysis, entering comments or changes into the system, opening trouble tickets, written correspondence, data entry, ensuring accounts have correct billing option, and appropriate policies adhered to. 8. Performs special projects/tasks as assigned including but not limited to, seasonal suspends, stolen phones, “Anser” call backs, address updates and other special projects or tasks. 9. Maintains appropriate call logs, timesheets and attendance records. 10. Seeks continuous learning and personal growth opportunities. Enhances knowledge of rate plans, cellular phones and accessories, product, service offerings and features as well as Stellar Service skills. 11. Participates as a team player, positively contributing to the team environment. 12. Offers ideas for continuous process improvement. 13. Performs additional responsibilities as requested or required.

Details: Company Summary: Nsight, parent company of Cellcom, Nsight Telservices, and Nsight Tower wants YOU to join our team! Our family of companies provides wireless, business and residential local service, long distance, internet, web hosting and tower erection and maintenance services in the Midwest. Our green initiatives, commitment to customer service and local philanthropic efforts make us an employer of choice in the state of Wisconsin. We’re looking for individuals who are driven, enthusiastic and care about our community. More importantly, we like to hire people looking to grow with an organization and those who are excited about the ever-changing telecommunications industry. Job Summary: This position will work closely within Engineering and all Nsight operation groups and vendors to ensure that new features and technology function in an operationally supportable manner before and after a network rollout. Utilizing new approaches for problem resolution and research, assisting in the evaluation of the company direction. With minimal supervision perform assignments based on instructions for the general results expected. Position will provide tier two support for hardware and software solutions as designed by the Data Engineering staff post installation. Responsibilities & Duties: Manage network hardware, supporting systems and network additions, upgrades and changes. Frequently interact with Vendor/manufacturer on complex issues. Internal technical expert that may interact with Data Network Staff on network issues. Responsible for providing a high level of technical expertise. May introduce new technologies and solutions to business problems by working directly with internal and external customers. Perform engineering work and applied research, development and design of network layout Provide technical support for interaction and definition of activity with company technicians. Research, document and communicate technical issues, products and vendors. Performs additional related duties as requested or required

Details: The Teller provides a high level of service to customers by receiving cash deposits and non-cash items from customers, disbursing cash and receipts to customers and recording transactions in an accurate and courteous manner which adheres to Bank policies and procedures. Acquires knowledge of Bank products and services, sales process, and refers cross-sell opportunities and new customers to the appropriate branch associate. Process customers’ cash, check paying and deposit transactions while adhering to branch operations and security policies and procedures. Maintain a cash drawer within Bank policies. Research and resolve cash differences, during the end-of-day balancing process, in order to accurately balance cash drawer in accordance with branch policies and avoid losses to the Bank. Follow Bank polices and procedures, as well as legal and regulatory requirements, including security and audit procedures, completion of Currency Transaction Reports. Responsible for ensuring individual actions do not lead to Bank operating losses as well as escalating potential concerns that could lead to Bank loss to appropriate supervisor. Complete tasks as assigned by supervisor which may include general ledger research, opening or closing the branch, generation of repeating reports, completion of branch logs, etc. Should be able to structure his/her tasks and manage time effectively. Proven ability to prioritize. Respond to customer problems or inquires by resolving his/her needs within branch operation policies or by referring the customer to the appropriate source. Takes ownership and follows through to completion. Learns and provides accurate information regarding Bank products and services. Refers cross-sell opportunities and new customer to appropriate branch team member. Participates in any special tactics or sales activity being promoted by the branch. Provide quality customer service to all current and prospective customers as measured by bank service standards. May be asked to train and provide assistance to less experienced branch team members. Is a team player and support other members of the Bank as needed. Cooperates with superiors, peers to accomplish team and Bank goals. Other duties as required.

Details: Nintendo of America The worldwide pioneer in the creation of interactive entertainment, Nintendo Co., Ltd., of Kyoto, Japan, manufactures and markets hardware and software for its Wii U ™ and Wii ™ home consoles, and Nintendo 3DS ™ and Nintendo DS ™ families of portable systems. Since 1983, when it launched the Nintendo Entertainment System ™ , Nintendo has sold more than 4 billion video games and more than 637 million hardware units globally, including the current-generation Wii U, Nintendo 3DS and Nintendo 3DS XL, as well as the Game Boy ™ , Game Boy Advance, Nintendo DS, Nintendo DSi ™ and Nintendo DSi XL ™ , Super NES ™ , Nintendo 64 ™ , Nintendo GameCube ™ and Wii systems. It has also created industry icons that have become well-known, household names such as Mario ™ , Donkey Kong ™ , Metroid ™ , Zelda ™ and Pokémon ™ . A wholly owned subsidiary, Nintendo of America Inc., based in Redmond, Wash., serves as headquarters for Nintendo's operations in the Western Hemisphere. For more information about Nintendo, please visit the company's website at http://www.nintendo.com . Area(s): Lexington, Frankfort and Georgetown, KY Description of Duties Provides merchandising service, product education, product demonstration, customer service and display maintenance support to retail stores Completes store calls with focus on special projects, top volume and high profile stores Completes reports, surveys, and e-mails and transmits daily via hand-held computer Conducts inventories and works with management to adjust discrepancies Manages demo software in assigned territory Builds relationships and maintains communication with store personnel and store management Maintains display parts and POP inventory Sets up and maintains displays and display cases Restocks product from store inventory to shelves May assist with reset of large planograms Cleans and repairs displays Distributes POP items Utilizes selling techniques and knowledge of Nintendo products to aid customers with purchasing decisions Provides product demonstrations and education to store personnel, both individual and group presentations during store calls, weekend demonstrations and outside opportunities. Gathers and provides to NMI management insights from the field, to include both written information and digital photographs Overtime periods, weekend and holiday work Participates in Monthly conference calls and product training calls as scheduled Extensive local travel Overnight travel in some markets

Details: Successful candidates with retail experience will be given the opportunity for unlimited advancement via our 'promote from within' program. Just as we offer our customers the widest range of quality housewares and home furnishings, we offer energetic and ambitious individuals a wide range of outstanding opportunities, an incredible sense of loyalty, and the ability to grow with a proven leader. We offer competitive salaries and a comprehensive benefit package.

Details: buybuyBABY in is seeking passionate, energized, customer-obsessed people who thrive on a fast pace, enjoy working in a team environment, and delight in making every customer experience remarkable. We are looking for Sales Consultants, Baby Registry Consultants and Furniture Specialists. buy buy BABY offers: Flexible Hours that work around your busy life, Employee Discounts across all Bed Bath and Beyond brands, and a comprehensive training program that is a recipe for your success!

Details: UPCOMING HIRING EVENT TUESDAY 5/19! Christmas Tree Shops is growing and so is our need for more talented associates. We offer a distinctive, fast paced, and dynamic retail environment where you can truly make a difference AND have a very real opportunity to grow your career! If you are looking for a retail growth company that values both its people and its customers, has a winning track record, and an even brighter future, your search is over ? you have discovered Christmas Tree Shops! Specifically we are seeking the following Part Time Associates: - Early Morning Stockers 5AM - 11AM SHIFTS - Cashiers 3PM - 11PM SHIFTS - Customer Service Associates 3PM - 11PM SHIFTS - Backroom Associates 8AM - 6PM SHIFTS Previous retail, merchandising, stock, and/or customer service experience preferred. If you are a flexible, dependable, team oriented individual who takes pride in your work and enjoys a fast paced, customer driven environment, then we'd love to hear from you. We offer competitive wages and a generous merchandise discounts. Please ATTEND OUR HIRING EVENT ON TUESDAY 5/19 FROM 10AM - 4PM at our Lancaster,PA store located at: 2350 Lincoln Highway Lancaster, PA 17602 Christmas Tree Shops is an Equal Opportunity Employer

Details: ITW is seeking an Operations Director responsible for manufacturing, supply chain, quality, cost reductions, on-time delivery, safety, customer satisfaction, employee relations and plant performance measures for multiple sites. The Operations Director will oversee manufacturing locations in Litchfield IL, Sacramento CA, Pocahontas AR, Grand Prairie TX and Pontotoc MS. Additionally the role will ensure timely delivery of a quality product, in quantities that meet sales demand and at a cost that insures profitability and growth consistent with ITW objectives. The ITW Residential Construction Division is comprised of the Paslode and Alpine Business Units which are part of ITW’s North American Construction Segment. Paslode is the leading provider of innovative, differentiated fastening solutions for wood to wood construction, and offers trades and builders a line of highly engineered tools and fasteners that increase productivity and help them achieve higher quality construction. Alpine is a leading provider of building component software, equipment and the industry’s best service to truss manufacturers. Our brand and product offering are widely recognized within our industry for superior quality, unparalleled service, and unique solutions to customer’s needs. As a Fortune 200 Company, ITW offers its employees a path for advancement, a competitive salary, and a comprehensive benefits package designed to help employees care for themselves, their families, and their futures. Core Responsibilities: Execute division’s inventory and procurement processes working with both third party and intercompany partners. Develop robust manufacturing plans to establish procedures for maintaining high standards of manufacturing operations to ensure products conform to established customer/company quality standards. Define key performance metrics and monitor performance to exceed KPI targets. Oversee management of inventory to ensure that levels are based on pre-determined inventory fulfillment rates and principles. Ensure compliance with company needs for capital investments and improvement projects and execute on all operational CAPEX projects. Collaborate across the organization by working with regional and global manufacturing and sourcing functions to implement strategies and action plans that deliver the most efficient and effective supply chain and distribution. Consistently reduces costs through productivity gains and souring improvements. Identify, recommend and implement changes to improve productivity, and reduce cost, scrap and rework. Manage compliance with state and federal regulations and company standards. Provide leadership for employee relations through effective communication, coaching, training and development. Coach, mentor and develop talent within the team to build a diverse, high performing organization. Other duties as assigned. Qualifications: Bachelor degree required; Engineering, Supply Chain or Operations preferred Master or MBA degree preferred 12+ years of related experience in a manufacturing environment Proven business results of improving operational performance 5+ years of people management experience with a proven track record of success Demonstrated project management experience Working knowledge of local and federal governmental requirements (OSHA) 40% domestic travel required ITW is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. We do not accept unsolicited resumes. To be considered an applicant, please apply online to a specific job posting. If you need an accommodation to apply for this position due to a disability, please contact recruiter @ paslode.com.

Details: As a Workers Compensation Claims Adjuster, you will: Analyze and process claims Talk with injured employees, doctors, CEO's, and attorneys from all across the U.S. Engage private investigators if fraud is suspected Advise clients and negotiate settlements on their behalf Actively manage litigation ...... And that's all before noon! You will never be bored in this position - no two claims are the same, so you are constantly learning new things and meeting new people. The ideal candidate will have a Bachelor's degree and prior experience in an office or customer service setting, a competitive spirit, and thrive in a fast-paced professional business environment. This position offers an alternative work schedule that allows for every other Friday off. Don't let this opportunity pass you by without submitting a resume!

Details: The Warehouse Supervisor has general responsibility for coordinating and supervising all warehouse activities on a daily basis. Under the direction of the Distribution Center Manager, is responsible for supervising the receiving, warehousing and shipping of product in a manner consistent with company service and cost objectives. Duties and Responsibilities: * Supervise and coordinate unloading of inbound shipments. * Orderly stacking of product. * Picking and staging of outbound shipments in accordance with the highest possible levels of productivity. * Verify required inbound/outbound paperwork with drivers, ensuring that all product is properly counted. * Ensure inbound and outbound shipments are accurate and free of damage. * Ensure the efficient and safe operation of all materials handling equipment. * Ensure that the work schedules are correctly implemented and that jobs are assigned effectively and completed properly. * Maintain product locator system. Ensure the optimal utilization of space through warehouse consolidation. * Rotate product as appropriate. * Maintain a clean, neat and orderly work area. * Assist in maintaining the security of the warehouse. * Conduct operations in a manner that promotes safety. * Conduct operations in accordance with OSHA an MSDS standards. * Complete all necessary records and reports in a timely and accurate fashion. * Assure the integrity of the inventory and assist in conducting physical inventories. Qualifications: * Must have three (3) years experience in a warehouse environment, one (1) in a supervisory role * Experience with shipping, receiving and inventory control * Successful communication - written and verbal • Establish priorities and multi-task * Possess professional business demeanor * Experience with personal computers and materials handling equipment * In order to comply with regulatory requirements, the successful candidate will be a US Citizen or Permanent “Resident'

Details: Provides administrative support to upper mid level (director) or VP management level and regional offices. May lead or direct junior level administrative staff. Basic Departmental Support at Corporate Office Consistent and punctual attendance. Provide general administrative support (telephone, fax, email, copying, mail, pc, etc.) Performs various reporting tasks that will include but are not limited to: data entry, data reorganization, report creation, process mapping, table creation, report formatting, and presentation creation Demonstrates a strong comfort level with Microsoft Office products, Google Docs, Google drive, in order to create. maintain, share, and train new hires and other employees on the functionalities and standard procedures of Gmail, Google Drive, and Google Calendar in the office Research missing, late, and incorrectly processed payments with A/P. Move new/renewal retail display contracts through Corporate channels for completion Assist in maintaining current and prospective customer information in NetSuite Assist in coordinating trade show exhibits Assists with sales functions Maintains records for sales representatives (Agreements, billing reports, etc) Support Inside Sales team as directed by Senior Vice President of Sales Operations Maintains multiple reports and documents used across the entire team. Assists with maintaining billing and invoicing records. Assist with personnel and record management Recruiting and local ad placement Scheduling phone and in person interviews Proctoring assessments for qualified candidates Exhibits excellent written and verbal communication skills

Details: Title: Customer Service Representative Start Date: Immediate Location: Tempe AZ Job Summary: Customer Service Agents will respond to inquiries from inbound customers. They will use a wide variety of tools to navigate customer accounts, research and review policies, and communicate effective solutions. Customer inquiries require research into customer accounts and, when necessary, escalation to the appropriate work group. Requirements: • Responsibility to follow up with customers • Ability to effectively communicate his/her thoughts in a well-organized manner • Ability to navigate the Internet, email, instant messaging and social media tools • Friendly and upbeat style • Ability to handle difficult or irate customers effectively • Ability to set expectations and deliver information in a positive and articulate way • Investigates and takes action to meet customer’s needs • Solves routine problems effectively, gathering the information necessary from the customer • Applies systematic approach to solving problems • Professional and positive in interactions with others and is able to establish rapport quickly • Able to adjust his/her behavior and communication to accommodate working styles and perspectives of diverse individuals Desired Skills: • Demonstrates clear and polite written and oral communication • Escalates customer issues appropriately and correctly. • Demonstrates timely accurate and professional customer service • Maintains a positive and professional demeanor and portrays the company in a positive light • Demonstrates knowledge and use of departmental resources, policies and procedures • Answers messages in phone, chat, and email queues • Maintains acceptable call lengths and email handle time, while remaining friendly and informative • Maintains productivity and quality standards • Actively seeks solutions and identifies trends to appropriate personnel including possible solutions or suggestions • Demonstrates appropriate sense of urgency for customer responses • Call center experience preferred • Ability to type 30 WPM What we Offer: • A rapidly growing company with significant career growth opportunities • A culture committed to teamwork and continuous improvement • An attractive compensation package including medical, dental; PTO, paid holidays. THE COMPANY: Concentrix is a recognized leader in providing platforms, people and services to support high-value interactions at every stage of the customer lifecycle. Acquire. Support. Renew. From initial customer acquisition through renewal – our suite of complementary services and technology provides you with the support you need to satisfy even the most complex customer requirements. By delivering from our locations in Asia, Europe, Latin America, Canada, and the United States in over 33 major languages, we give our clients the global reach essential for business success. Our results: satisfied clients, some with relationships of 12 years or more. Concentrix - A SYNNEX Corporation Company is an Equal Employment Opportunity employer M/F/D/V and is committed to the Quality Policy.

Details: The Client Delivery Management Analyst is responsible for all top client account deliverables, providing internal and external communication, leading meetings and issue resolutions, providing database and industry expertise, and consulting on delivery process. The CDM Analyst manages top client accounts, and supports Service Excellence initiatives for the client vertical that they support. This position is dedicated to the Household vertical. Responsibilities Include: • Lead top client account issue resolution and communicate resolutions and explanations were appropriate. • Prepare and present quarterly reviews of CIPs to each client with trends and action plans for improvement. • Manage capacity needs, communicate timing of request, negotiate alternatives, and provide escalation support. • Manage new work requests, work order changes, and provide expertise where appropriate. • Manage all scheduled and ad hoc client deliverables. • Provide industry and category expertise. • Engage appropriate Operational Process group for process expertise. • Identify process improvement opportunities and best practice sharing. • Provide restatement project leadership/expertise and act as project leader in managing timelines and feedback • Consult and create custom hierarchies as needed for the client. • Manage cross-functional support teams, ensuring project timelines and responsibilities are communicated and enforced. • Facilitate new business and provide process input/expertise • Investigate issues and support ILD • Facilitate issue resolution for all downstream products and deliverables. • Provide guidance to and mentorship for GOC Delivery and Production personnel. Reporting Relationship: • The CDM Analyst is a U.S. role and will report into the CDM Director for vertical that they are assigned. They will have accountability to the client team and Service Leader that they support.

Details: ELM Solutions was formed by combining the operations of Datacert and TyMetrix, the two Enterprise Legal Management industry leaders. Having pioneered the ELM market, today ELM Solutions is the global market leader, delivering total solutions to address the intricate complexities facing corporate legal departments, law firms, claims departments, and risk and compliance organizations. These solutions enable Fortune® 500 and Fortune Global 500 corporations to make better business decisions, mitigate risk more effectively, work more collaboratively, and ultimately, deliver greater value to their clients. ELM Solutions, which is a business of Wolters Kluwer within its Corporate Legal Services division, has offices throughout North America, EMEA, and Asia Pacific, clients in over 190 countries. Wolters Kluwer, a market-leading global information services company, had 2013 annual revenues of €3.6 billion ($4.7 billion), employs approximately 19,000 people worldwide, and maintains operations in over 40 countries across Europe, North America, Asia Pacific, and Latin America. Wolters Kluwer is headquartered in Alphen aan den Rijn, the Netherlands. Its shares are quoted on Euronext Amsterdam (WKL) and are included in the AEX and Euronext 100 indices. Wolters Kluwer has a sponsored Level 1 American Depositary Receipt program. The ADRs are traded on the over-the-counter market in the U.S. (WTKWY). The Sr. Manager, Global Customer Experience is responsible for defining and overseeing the execution of programs across multiple touch-points that are designed to provide clients with a world-class experience to help drive customer satisfaction, retention, and opportunity to obtain references. Specifically, this role manages global customer advisory and other customer-centric events, customer communications, the customer reference program, and VOC programs. This position requires cross-organizational coordination and management, primarily with Account Management, Product Management, the ELM executive team, and division-level resources at Wolters Kluwer. This is both a strategic and hands-on role that is critical to helping build brand loyalty and advocates for the business. The person in this role can be located in Houston, TX or Hartford CT. This position requires travel in North America and Europe (25%+). ESSENTIAL DUTIES AND RESPONSIBILITIES: • Act as the internal evangelist for the customer experience, rallying cross-organizational support for customer-centric programs. • Collaborate with Account Management and Product Management to define a 12-month, comprehensive customer engagement plan that is integrated with Product Management’s roadmap, client needs, the Marketing Communications plan, and the overall ELM business plan. • Define strategies and detailed plans for customer-centric events (e.g., customer roundtables/peer groups, annual user conference, customer advisory groups, etc.), focusing on delivering valuable information, portraying our industry thought leadership, and driving upsell opportunities. • Manage execution of customer-centric events, ensuring provide clients with a world-class experience. • Develop and execute comprehensive client communications program, ensuring we deliver regular, high-value communications (e.g., newsletter, executive communications, product release updates, etc.) that engage, inform, and reinforce our brand image. • Define and execute an online customer community strategy that provides a forum for peer interaction, encourages the sharing of best practices, and provides a source for product feedback. • Develop and manage a comprehensive, global client reference program, including building a solid portfolio of case studies, quotes, and references for analysts and prospects. • Develop a deep understanding of the voice of the customer and identify key opportunities to build customer loyalty. • Measure and report on brand advocacy annually, working with the Wolters Kluwer Voice of the Customer team to execute annual NPS surveys. • Define and manage budget required to support customer experience goals.

Details: The Revit CADD Technician collaborates with engineers and designers to create electrical, fire alarm and coordination plans for construction. This position also participates in building customer loyalty by providing innovative CADD and BIM documents and solutions. SPECIFIC RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO: Draft and produce accurate and effective electrical, fire alarm, layout and coordination drawings in a timely manner. Ensure the working drawings follow Power Design quality and installation standards. Communicate effectively with appropriate parties, including both the client and the design team, in order to accomplish tasks. Prepare and review preliminary, as-built and design-built drawings. Meet project milestone and deliverable dates.

Details: JOB LOCATION: The Network Director of Ethics position is located in Indianapolis, IN. JOB DUTIES: Provides leadership and assistance to governance, management, physicians, nurses, and associates in areas of clinical, organizational and professional ethics, especially in provision of acute, long-term, palliative, mental health, rehabilitative, primary, and hospice care. Serves as an expert resource in health care ethics and consultations. Supports ethics committees, educational activities, and recommendations for collaboration and decision making on ethical issues. Collaboratively establish a consistent and effective Network approach to ethical approach.

Details: Retail Team Member Job Summary and Mission: At Teavana we aspire to a life more flavorful, more colorful and more delicious. We are students of the world of tea—respecting its ancient traditions and reimagining them for new tea enthusiasts. Teavana became part of the Starbucks family in 2012. Tea has always been part of Starbucks heritage—the company was founded as Starbucks Coffee, Tea and Spices in 1971. Our goal to share the vibrance of super-premium tea with more people is well underway. And there are many opportunities for you to take part in it. The team member’s primary responsibility is to guide customers through the full Teavana journey and educate them about the world of tea while acting in accordance with Starbucks guiding principles. Summary of Key Responsibilities: Responsibilities and essential job functions include but are not limited to the following: • Supports store sales growth through delivering personal and team sales goals, upselling, and suggestive selling to customers based on their needs. • Follows the Enhanced Sales Process, fully executing each step to ensure each customer experiences the Tea Journey that meets their needs as defined by the customer type. • Responsible for providing a positive customer service experience and sampling. • Follows Teavana operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift. • Provides quality beverages, consistently for all customers by adhering to all recipe standards and provides samples according to recipe specification. • Responsible for keeping beverage station cleaned, stocked and organized at all times. • Reports any supply needs to Operations Team Lead. Assists in maintaining visual displays per standards and reports discrepancies to the Visual Team Lead. • Maintains, rotates, dates, and organizes back stock according to plan. • Ensures proper handling of damaged and defective merchandise, completes re-tickets of back stock, under stock and over stock. • Ensures proper storage and organization of all stock at all times and reports any issues to Operations Team Lead. • Maintains visual integrity and brand image of Teavana promotions by ensuring store cleanliness and restocking product per the visual merchandising guidelines.

Details: Drive your Future! Pilot Flying J is committed to making life better for Professional drivers. Pilot Flying J has over 650 retail locations and is the largest operator of travel centers and travel plazas in North America. With over 350 restaurants, we are one of the largest restaurant franchisees in America. We serve our customers 24 hours a day, 365 days a year. If you are customer-service driven and thrive in a fast-paced, high-energy environment, then we've got the opportunity you've been looking for. Now Hiring! Cashier, Maintenance, Face to Face Interviews: Thursday April 30th, from 9:00 AM - 3:00 PM Location: Flying J 8484 Allegheny Road () Corfu, NY, 14036-9739 Phone: (585) 599-4430 Fax: (801) 624-5809 What Are We Looking For? Our team ensures each customer in our Travel Centers receives excellent customer service. Our team achieves this by consistently delivering fast service, friendly smiles, and clean facilities to all of our customers. You could be our ideal candidate if you have: Incredible customer service skills & the ability to help maintain a customer focused culture. Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives. Ability to work a flexible schedule of nights, days, weekends, and holidays. - Flexible Schedule - 401(k) - Weekly Pay - Flexible spending account - Medical/Dental/Vision - Tuition reimbursement - Adoption Assistance - Medical Benefits Available to Part-Time Employees! - Pilot Flying J provides an extensive training program to help provide new hires with everything they need to succeed and thrive in our fast-paced environment! Click the APPLY NOW button, or visit your local Pilot Travel Center or Flying J Travel Plaza to apply!