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LANL - Immediate Opening - Document Control Analyst - LANL

Fri, 07/10/2015 - 11:00pm
Details: Responsibilities: Organizes, administers and oversees the maintenance of an electronic and hard-copy organizational structure for effective storage and retrieval of all documents Prepares, archives, tracks, retrieves, stores and dispositions all documents sent to the archives from various department Interacts with peers and various levels of personnel to provide support for activities related to the Document Control System Serves as in-house expert on creation and closure of change controls Scans executed batch records to customer portal in support of product lot release activities Verifies printed sample labels for correctness Enters/verifies data input in support of Annual Product Reviews Manages agenda to support the Change Control Board Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience No formal education required 2 years related experience About Aerotek: Aerotek, headquartered in Hanover, Md., is a leading provider of technical, professional and industrial staffing services. Established in 1983, Aerotek is an operating company of Allegis Group, the largest provider of staffing services in the U.S. Aerotek operates a network of more than 200 non-franchised offices throughout the U.S., Canada and Europe. For more information, visit aerotek.com . The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, genetic information or any other characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 844 895-8598 or email accommodation@aerotek .com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

Junior Marketing Associate--Full Time--Salary

Fri, 07/10/2015 - 11:00pm
Details: ENTRY LEVEL MANAGEMENT / MARKETING / ADVERTISING / SALES Junior Marketing Associate- MARKETING/ADVERTISING EXPANSION Begin an Exciting Career TODAY! We are seeking a Junior Marketing Associate for a premier firm providing marketing, advertising and consulting services to large corporations on local and national levels. This position would work closely with Marketing Specialists to identify and develop new streams of revenue for the campaign through UNIQUE advertising strategies including sales, promotions, and innovative marketing solutions. The Junior Marketing Associate would create and execute these campaigns and convey the promotions to each respective target market within a dynamic team environment. This is a career opportunity that pays weekly with an uncapped commission. We are looking for both entry level marketing associate as well as experienced sales account managers that are motivated by account growth and management opportunities. We are hiring for part-time or full-time positions. MAJOR RESPONSIBILITY AREAS Implementation of marketing plans, including product positioning, campaign strategies, and market strategy insights. Discovery of strategic business opportunities through cross function collaboration with sales, HR, etc. Marketing opportunity for revenue Provide product/service support in order to establish proper channels of information and communication. Responsible for branding, advertising,company events and promotional collateral Work with management on projects dealing with media relations, business communications, success stories

Certified Occupational Therapist Assistant - COTA

Fri, 07/10/2015 - 11:00pm
Details: TITLE: Staff Licensed Occupational Therapy Assistant Department: Rehabilitation Reports to: Rehab Director and Occupational Therapist Scope: The Staff Licensed Occupational Therapy Assistant assumes part and/or full time clinical responsibility in an assigned facility. This is a professional position with the primary responsibility of direct patient care under the supervision of an Occupational Therapist. Additional duties of an administrative nature are to be performed as assigned. Qualifications: The Licensed Occupational Therapy Assistant must have: A. Associates Degree in Occupational Therapy B. Current license in the state C. Excellent oral and written communication skills D. Knowledge of accreditation standards and compliance with state and federal regulations related to environment of treatment

ATTENTION ALL SKILLED TRADESWORKERS!!

Fri, 07/10/2015 - 11:00pm
Details: ARE YOU A SKILLED LABORER WHO LIVES IN THE FALL RIVER/NEW BEDFORD AREA? CLP RESOURCES A TRUEBLUE COMPANY WILL BE SCHEDULING INTERVIEWS THAT WILL TAKE PLACE AT THE TAUNTON CAREER CENTER ON THURSDAY, JULY 16TH FROM 9AM-2PM!!! CLP RESOURCES A TRUEBLUE COMPANY SPECIALIZES IN HIRING SKILLED TRADESWORKERS! ARE YOU A SKILLED TRADESWORKER LOOKING FOR A FANTASTIC OPPORTUNITY IN THE FIELD? IF SO SCHEDULE AND INTERVIEW WITH ME! WE ARE HIRING FOR THE FOLLOWING POSITIONS IN THE FALL RIVER/NEW BEDFORD AREA! CARPENTERS AND HELPERS HEAVY EQUIPMENT OPERATORS ELECTRICIANS AND APPRENTICES LABORERS CONSTRUCTION SUPERVISOR TO SCHEDULE AN INTERVIEW, PLEASE CONTACT MARNIE KELLY AT 508-481-2561 OR EMAIL ME AT ! I LOOK FORWARD TO HEARING FROM YOU!

Level 2 Technician

Fri, 07/10/2015 - 11:00pm
Details: JOB DESCRIPTION 5+yrs experience and stable work histry background. ROLE AND RESPONSIBILITIES *70% - Identify, diagnose, troubleshoot and resolve, when possible, Information Technology issues, including software, hardware, telephony and networking related problems ranging from individual customers to enterprise systems. This includes conveying technical information to non-technical users. Ability to perform Remote Support through Bomgar appliance. *10%-Image desktop and laptop computers using Altiris imaging system. *5% - Ability to create and update policy and procedure documentation *5% - Assisting in developing/training of other Service Desk Staff, Lead onboarding process for new Service Desk Staff *5% - Perform other duties as assigned which may include overtime and non-business hours work *5% - Ability to lead and participate on small projects and maintenance projects QUALIFICATIONS AND EDUCATION REQUIREMENTS *Associates Degree or equivalent work experience *5+ years of Service Desk/Help Desk Experience *HDI SCA Certification *HDI DST Certification *HDI Team Lead Certification *HDI KCS Foundations *LOMA ACS *ITIL Foundations Certification *Ability to solve basic problems, apply common sense approach, and weigh various pieces of information to accurately identify and understand the problem PREFERRED SKILLS Expert knowledge of: - Customer Service Skills and Best Practices - Microsoft Windows OS (Windows 7) - Microsoft Office 2010 - Lotus Notes 8.5 & 9 - Corporate network environment - Mobile Devices - Virtual/Physical Desktops and Laptops - Avaya ACD and telephony tools - Understanding of Active Directory schema and hierarchy - Incident Management Policies and Procedures - Problem Management Policies and Procedures - Outage Policies and Procedures - ITSM tools and support About TEKsystems: Join TEKsystems®, a leading IT staffing, IT talent management and IT services firm, and get your career on the fast track. We have more than 100 offices worldwide, and we partner with over 6,000 clients and place over 80,000 consultants per year. At TEKsystems, we seek to understand our consultants’ skills, goals and interests, allowing us to present targeted job opportunities on a contract, contract-to-hire or direct placement basis. TEKsystems' leadership in the market stems from our sincere and personal commitment to driving the success of our customers, consultants and each other. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, genetic information or any other characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888 472-3411 or email accommodation@teksystems .com for other accommodation options.

Operations Administrative Assistant - 3 Month Assingment with possible extension

Fri, 07/10/2015 - 11:00pm
Details: Administrattive Assistant/ Operations Start: June thru Septemeber, possible extension Pay Rate: $15-20/hr Hours: 7am - 4pm, M-F Qualifications: Minimum 3 years experience in administrative assistant position. Experience in extreme multi-tasking and prioritization a must. Proficiency in MS Office Suite, Outlook, and Oracle based software + general PC knowledge. Basic knowledge of accounting/bookkeeping. Excellent written & verbal communication skills. Responsibilities: Responsibilities include but are not limited to assisting the management team in day-to-day general office duties: Uploading and Maintaining Projects and Contracts via Job Design/ BBI o Includes change orders, releasing equipment, filing o Certificates of Insurance o Warranty Letters o Handling customer/ contract disputes as needed Maintaining EC/GC Relationships, including quartlery visits Processing of all district Accounts Payable o Create general office purchase orders and maintain tracking o Includes Sub Contractor Maintenance o Office Supplies o Expenses and New Vendor Requests Sales Support o District Sales Team Admin o Project/ Forecast tracking o Schedules Reception Duties Provide back-up in other departments during employee absences. Perform other duties as directed and deemed necessary. For Immediate consideration, please email your resume to

Recruiting Coordinator - Contract

Fri, 07/10/2015 - 11:00pm
Details: Recruiter Start Date: Immediate thru 9/30/15 Pay Rate: $14/hr Hours: 8am - 5pm, M-F Position Highlights: This position will support a team of Hiring Managers and Recruiters on key administrative processes for fast paced, high volume recruitment (Sales, Field Operations and Customer Care). The Recruiting Coordinator is required to demonstrate unparalleled integrity and high energy while working under minimal supervision. Responsibilities & Qualifications: • Create and open requisitions via the company Applicant Tracking System (Taleo) for field and home-office based positions, ensuring that postings are managed for effectiveness and within appropriate guidelines/timeframes • Collaborate with and proactively support Recruiters, interact with Recruiters, Hiring Managers and Candidates, providing superior customer service and candidate experiences throughout each step of the recruiting process • Coordinate for recruitment events by sending recruiting materials, event flyers and job fair supplies to offices and event sites • Assist in the on boarding process of candidates, maintaining solid candidate contact from offer acceptance to start date • Responsible for generating and managing the background verification/pre-employment process and assist by contacting candidates and requesting additional information as needed • Post open positions to various internet job boards • Demonstrate company values through behaviors and actions • Participate in special projects on as needed basis • Must have excellent communication skills, both verb and written Knowledge, Skills and Abilities Education / Work Experience Required: • Associates or Bachelor's degree preferred • Minimum of 3 years of demonstrated successful recruitment administration experience in a fast paced environment Corporate or Agency environment • Strong comfort level with Excel, ability to run reports as needed by Management • Ability to multi-task in a dynamic environment • Experience with coding invoices strongly preferred • Working knowledge of Taleo is required • Strong sense of urgency The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of responsibilities, duties and skills. For Immediate consideration, send resume to

Client Solutions Representative - Latin America

Fri, 07/10/2015 - 11:00pm
Details: Our client, a leader Cloud-Based solutions for Global Trade and Supply Chain, has a key opportunity in New York, NY for a Client Solution Representative to handle Latin/South America. The Client Solution Representative will provide quality, daily customer relationship and servicing activities to new and existing customers. This visible position requires strong technical and customer skills. A high level of proactive problem solving, excellent communication skills and follow-through are necessary for success. Responsibilities: Interacting and managing customer relationships over the phone and through email; this includes troubleshooting, answering questions, and analysis of reported issues. . Helping users complete transactions on the platform, while understanding their specific buyer Monitoring transactions and proactively reaching out to customers to assist with completion of their tasks Monitoring payments and financial account activity for customers. Communicating with various departments partners to ensure an integrated approach to a client relationship Administering training to clients on various functions within the system Following up on outstanding cases to ensure timely resolutions to ensure an excellent customer service experience Qualifications: At least 2-3 years of minimum experience in Customer Service or Operations in a technology environment Strong communication and customer relations skills a must Fluency in Spanish or additional language skills a plus, but not required A successful candidate will be detail oriented, analytical, and a strong problem solver Ability to multitask and work in a deadline/time sensitive environment Ability to work both independently and in a team environment Knowledge of supply chain, trade operations or trade sales a plus Excellent Benefits package including three weeks of PTO to start, Medical/Dental/Vision begins on first day of employment, 401K, etc.

Production Engineer

Fri, 07/10/2015 - 11:00pm
Details: Job is located in Lakeland, FL. RESPONSIBILITIES CNC Programming: Write and edit the programs for the CNC equipment. Tools/Fixtures: Work with Quality Control in the design of manufacturing fixtures for Production. Manufacturing Processes: This position needs to have experience with our manufacturing processes: Manual machining CNC machining Sheet metal (press brake, laser cutting, rolling, forming, bending) Welding (sanitary purge welding) Fabrication and assembly Routings: This position will be required to estimate production costs for parts and know the steps for machining a part. Ability to read blue prints is a requirement.

Full Time Customer Service & Sales - Entry Level

Fri, 07/10/2015 - 11:00pm
Details: Apply NOW for immediate consideration for a FULL TIME ENTRY LEVEL position. Better Business Consultants Inc. is currently hiring for entry level individuals with experience in the customer service and sales industries for an account management position. We have found that full time candidates with experience in the customer service, retail, or hospitality industry generally have the base skills initially desired to succeed in the sales and marketing industry. Our sales and marketing firm is the leader in the industry and delivering results and quality customer service experiences for our clients. Our clients are Fortune 500 companies that want us to deliver a face to face customer service experience. We do this by taking care of the existing customer base and providing personal care with new customers. This job involves face to face sales of services to new business prospects. Representing one of the largest telecommunication companies in the US, it is a priority for our team to provide the best customer service and professionalism. We strive to build land and maintain quality customer relationships. BBC Inc. is seeking individuals who have customer service training and are looking for a place to grow their skills and their career to the next level. Our team enjoys: Excellent work environment where fun meets success. Support and backing from Fortune 500 clients Weekly bonuses and incentive plan Upward mobility path with a personal business mentor provided to each new crew member. Full Paid training and weekly leadership development meetings provided. Travel opportunities Compensation based upon performance For more information, please contact our HR Department at 952.300.2505 or visit our website at http://www.thebbcgroup.com

MEDICAL ASSISTANT I

Fri, 07/10/2015 - 11:00pm
Details: Job Description Upscale private practice seeks a Medical Assistant to assist the physician or physician assistant with procedures and patient care, while maintaining compliance with all State and Federal laws and Company policies. Major Areas of Responsibility Typical Responsibilities include but are not limited to: • Prepare the room for procedures • Provide assistance to the physician or physician assistant during injection procedures • Complete the EMR documentation for all injection procedures • Manage the inventory of all medications and clinical supplies • Prepare viscosupplementation kits • Ensure that the treatment rooms are clean and adequately prepared for each day’s patient care schedule • Provide explanation and education to patients about the procedure and appropriate after care • Follow all infection control policies • Maintain and document daily statistics Job Requirements

Immediate Hire! Client & Sales Consulting - Full Time

Fri, 07/10/2015 - 11:00pm
Details: Rva Concepts, Inc. is hiring for full time Entry level Sales & Marketing and Customer service reps. Our customer service positions are face to face with our clients. Customer service in person is by far much more effective and the clients love it! Management and growth is our main focus, as customer service is a tool for growth. This position is full time only and involves responsibilities in: Entry level customer service Entry-level management Human resources management Management development Cooper Concepts Inc. cross-trains all employees within leadership development which includes: Interviewing Training Team building Entry level client presentations The management, sales & marketing teams at RVA Concepts Inc. offers an environment where our employees’ ideas are not only heard but implemented. We offer a team based and structured environment, however employees are expected to be self-disciplined in managing their own time and work schedule.

Lead Accountant

Fri, 07/10/2015 - 11:00pm
Details: Lead Accountant Large National San Antonio based Company is adding to the team due to growth. Company is people centric, offers a team atmosphere, total work life balance, challenge and opportunity. This role is a blend of routine and non routine; works with operational groups; so much more than a traditional accounting role. This position is responsible for performing accounting and finance for one of the subsidiaries. Will include all phases of accounting: reconciliations, Fixed assets, some a/p, inventory, journal entries, and financial statements. Professional gets to work with operations and other groups of the organization. Duties include: General ledger account reconciliation Analysis of financial information and reports Customer (internal/external) service Adherence to all reporting requirements, processes and deadlines Record inventory transactions Responsible for fixed asset module- assets and depreciation Other projects as assigned

Web Design Support Specialist

Fri, 07/10/2015 - 11:00pm
Details: * Produce consumer-facing digital product images * Use proprietary content management system to select and manipulate product images * Use third-party image publication system * Review work of peers to assure consistent brand standards About Aerotek: Aerotek, headquartered in Hanover, Md., is a leading provider of technical, professional and industrial staffing services. Established in 1983, Aerotek is an operating company of Allegis Group, the largest provider of staffing services in the U.S. Aerotek operates a network of more than 200 non-franchised offices throughout the U.S., Canada and Europe. For more information, visit aerotek.com . The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, genetic information or any other characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 844 895-8598 or email accommodation@aerotek .com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

IT Project Coordinator

Fri, 07/10/2015 - 11:00pm
Details: 1 - 2 Years of Enterprise Project Coordination with MS Project required strongly GENERAL RESPONSIBILITIES: Manages the execution of projects and work streams within the constraints of budget, schedule and scope while minimizing risk and ensuring adherence to established processes and methodologies. SPECIFIC DUTIES, ACTIVITIES AND RESPONSIBILITIES: * Demonstrates basic understanding of project management PMBOK methodology and software development lifecycle (SDLC) * Develops project plans, budgets and other key deliverables for project managers * Develops project risk management plan * Communicates and publish plans * Communicates any schedule conflicts, resource and time constraints to the project manager * Provides planning and resource allocation services that support the project schedule POSITION REQUIREMENTS: Education or Equivalent: BS in computer or related field. Qualifications / Skills Requirements: * Proven experience with MS Project * 1 - 2 years experience required * Excellent analytical and communications skills * Proficient PC Skills; including working knowledge of Microsoft Office Products

Pharmaceutical Sales Rep - PC

Fri, 07/10/2015 - 11:00pm
Details: This position will report directly to the District Manager and must consistently meet or exceed all sales budgets/goals on all products assigned. Territory Sales Managers are expected to possess a high level knowledge of their product, customer and territory. An average of 10 sales calls/presentations per day to prescribers as well as triage nurses plus Pharmacy sales presentations as needed. All calls must be entered into the company assigned system along with notable post call notes, sample activity, etc. Territory Sales Managers are also expected to attend all company, regional and divisional meetings. Various administrative duties such as expense reporting are also required. Must also complete all fleet safety training and must maintain an acceptable driving record regarding accidents and incidents.

Safety and Security Advisor

Fri, 07/10/2015 - 11:00pm
Details: Job is located in Kittrell, NC. Safety and Security Advisor - Kittrell Job Corps POSITION SUMMARY: Provide a safe and secure living and working environment for students and staff. Assists in the investigation of accidents and incidents with the goal of resolution and reduction of future occurrences. RESPONSIBILITIES: Follows all integrity guidelines and procedures and ensures no manipulation of student data. Assists Safety & Security Department to maintain a safe and secure Center environment. Investigates all accidents/incidents under the direction of management and prepares required reports, recommending corrective action. Conducts routine safety inspections and assessments of all Center equipment and facilities to identify potential safety and security hazards. Enforces occupational safety and health regulations and standards. Conducts and documents incident and accident investigations per established timelines and requirements. Conducts routine Center-wide security tours and assists with monitoring and supervision of students. Responds to emergency situations and requests. Responsible for Center security, visitor control and student accountability. May assist dorm staff in conducting dorm inspections and searches for contraband. Maintains the security and cleanliness of Center facilities and property. May provide residential, recreation and transportation assistance as required. Produces quality work and completes assignments in a thorough, timely and accurate manner. Maintains appropriate personal attendance, accountability and work productivity standards. Plans, prioritizes and organizes assignments to meet established goals and deadlines. Understands and applies job knowledge to effectively complete all required job responsibilities. Proactively maintains the skills required to perform job duties. Mentors, monitors and models the Career Success Standards as required by the PRH. Provides high-quality supervision and management for the student population. Takes swift and appropriate action and positively influences student behavior. Shows respect and courtesy to students and holds them accountable for their actions and behavior. Provides quality programs and services for students and ensures that quality is maintained and student needs are met. Pursues improvement and enhancement of programs and services. Exchanges ideas and information, both orally and in writing, in a clear and concise manner and contributes meaningfully to group efforts by offering relevant ideas and knowledge. Provides quality and timely information to DOL/Company when requested. Effectively articulates thoughts and ideas. Identifies problems, analyzes causes and evaluates appropriate solutions prior to taking or recommending actions. Follows up to ensure prompt/appropriate action is taken and that problems are in fact corrected. Works in partnership with staff from all Departments to ensure effective supervision and services are provided to students. Accepts direction and supervision from the Center Director/Center Duty Officer/Shift Manager to include assignments to temporarily perform job responsibilities of other departments and positions. Other duties as assigned.

Engineering Intern - Powertrain

Fri, 07/10/2015 - 11:00pm
Details: Company Information PACCAR is a Fortune 500 company established in 1905. PACCAR Inc is recognized as a global leader in the commercial vehicle, financial, and customer service fields with internationally recognized brands such as Kenworth, Peterbilt, and DAF trucks. PACCAR is a global technology leader in the design, manufacture and customer support of premium light-, medium- and heavy-duty trucks under the Kenworth, Peterbilt and DAF nameplates and also provides customized financial services, information technology and truck parts related to its principal business. The PACCAR Technical Center provides engineering excellence to the truck, engine, and winch divisions of PACCAR Inc through innovative product development and testing. The Technical Center is located in the Skagit Valley about 65 miles north of Seattle, Washington. Whether you want to design the transportation technology of tomorrow, support the staff functions of a dynamic, international leader, or build our excellent products and services — you can develop the career you desire with PACCAR. Get started! Requisition Summary The Powertrain Program Management group has an exciting opportunity this summer for an engineering Intern to support heavy duty diesel engine development projects. The intern will help manage the parts and engines to ensure effective development in Kenworth and Peterbilt trucks. Job Functions / Responsibilities • Plan, order, track, and manage prototype powertrain components, engines, and vehicles • Maintain open and clear communication among engineering and vehicle support groups • Complete work orders to ensure the test engines and trucks are maintained to the latest specifications Qualifications & Skills • Minimum of two years of course work towards an engineering degree • Excellent written and verbal communication skills required • Excellent organizational skills required • Excellent MS Office software skills including PowerPoint, Excel, Word, and Project required • Sound judgment and critical thinking skills required • Strong understanding of Powertrain components, engines, transmissions, and heavy duty vehicles preferred • Project management experience preferred Additional Job Board Information If you would like more information about what makes PACCAR an excellent place to work, please visit the PACCAR Career Site . PACCAR is an Equal Opportunity Employer/Protected Veteran/Disability.

IT HRMS Analyst

Fri, 07/10/2015 - 11:00pm
Details: RESPONSIBILITIES: A Kforce premier client located in Tampa, FL is currently seeking an IT HRMS Analyst for a permanent opportunity. The IT HRMS Analyst is responsible for analyzing, developing, testing and maintaining Human Resources and Payroll related systems and business processes. This position will research and gather business requirements to develop data interfaces, system tables and advanced reports. Essential Duties and Responsibilities: Analyzes requirements, designs and maintains information systems in support of human resource administration and projects Partners with HR and Payroll management to identify opportunities for process improvement and assists with implementing approved recommendations Monitors HR information needs and designs new or modifies existing systems to meet changing requirements Provides application software development services or technical support typically in a defined project Develops program logic for new applications or analyzes and modifies logic in existing applications Ensures that system improvements are successfully implemented Documents, tests and implements new processes, HRIS enhancements, modifications, functional upgrades and implementations Supports all areas of HR and Payroll in developing, scheduling and running of regularly required reports and interfaces Performs complex ad hoc queries and develops customized reports Ensures data integrity throughout the HRIS systems through data queries and audits Provides guidance to users regarding data access, report writing, and data manipulation and interpretation in order to maintain efficient operations Supports the Manager of HRIT with technical setups and projects Manages the Trackit System and responds with in IT policy and SLAs Leads or acts as key participant on critical HR projects Provides guidance to HR and Payroll as issues arise and new functionality is adapted

Bilingual Member Service Representative-Healthcare

Fri, 07/10/2015 - 11:00pm
Details: RESPONSIBILITIES: Kforce has a growing healthcare client that is seeking a Bilingual Member Service Representative for a temporary to hire opportunity in Monterey Park, California (CA). This role is responsible for delivering high quality customer service to plan members, providers and plan personnel in an efficient, effective and timely manner. This person is also responsible for dissemination of information regarding the plan, benefit coverage and other necessary information, in addition to handling and following up on member complaints or grievances, transportation requests, member or provider requests, eligibility confirmation, and other duties as required.

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