Fond du Lac Jobs

Subscribe to Fond du Lac Jobs feed
Latest CareerBuilder Jobs
Updated: 23 min 37 sec ago

Human Resources Staff Assistant

Mon, 07/13/2015 - 11:00pm
Details: HUMAN RESOURCES STAFF ASSISTANT Human Resources Staff Assistant Position Summary: Provide multi-faceted support and assistance to the Safety and Human Resources staff. Human Resources Staff Assistant Principal Duties and Responsibilities: Serve as the first line of contact between employees and the department. Receive employee requests, provide assistance on routine items, and direct employees to the correct resource where appropriate. Daily administration of safety reports, training documentation, employee safety benefits, and Safety Data Sheets as required. Prepares, compiles, and distributes departmental reports and correspondence. Assist department with employee training and communication. Become a SharePoint power user. Assist Human Resource staff in the administration of human resource programs, open enrollment for benefits, health risk assessments, staffing, policy administration and other human resource related programs. Assist Occupational Health Nurse in the administration of the DOT drug testing, DOT physicals, audiometric testing, and other employee health and wellness related programs. Assist Supervisor in the administration of safety programs, including hazard communication, mobile equipment, incident investigations, near accidents, contractor safety, and other safety related programs. Assists in maintaining department filing systems. Prepare information for and assist in coordinating meetings. Including (but not limited to) new employee orientations, safety and human resources training meetings, and employee interviews. Provides administrative support, assistance, and follow-up on Company policies, procedures, and documentation. Performs other tasks as assigned by supervisor. Excellent attendance and punctuality in daily activities and long-term projects.

VP of Sales and e-Commerce

Mon, 07/13/2015 - 11:00pm
Details: Position VP Sales and e-Commerce Our client is looking for a VP of Sales to head their sales and e-Commerce division for their wholesale manufacturing company. Responsibilities Define sales and marketing strategies for e-Commerce business, develop and launch action plans to achieve the business goals Build and improve a strong and dynamic sales team to deliver profitable growth Monitor customer, market and competitor activity and provide feedback, and positive actions plans to increase the market share Provide detailed and accurate sales forecasting, and accountable on the actions and expected results Create a result-oriented culture Improve e-Commerce and e-Marketing functions Requirements At least 6 years e-Commerce experience in a fast moving consumable products or related industry is a must. The business size needs to be larger than $20 million in annual revenue With at least 4 years in a senior management position with successful experience to lead a strong e-Commerce team and grow a ecommerce business Strong leadership to create and manage a result driven, accountable team Experience with specific sales methodology, sales tactics and marketing tools Adaptive to different multinational cultures Owning entrepreneurship, willing to grow with company, capacity to assume more significant executive responsibilities over time

COBOL Programmer - Relocate to Peoria, IL

Mon, 07/13/2015 - 11:00pm
Details: Top Three Skills: 1. 3 years COBOL programming experience. 2. experience using JCL for running batch jobs 3. experience working in an environment with HTML/JavaScript/JAVA- WOULD BE A HUGE PLUS. This position will work in a collaborative environment with stakeholders and I.T. staff to help support Pekin Insurance objectives. This person will actually be working on either the Unipan or BOP(Business Owner's Policy system). This programmer will develop solutions using, but not limited to, the following programming languages: COBOL, Easytrieve, Mantis, HTML, JavaScript, & XML. Familiarity with any of the following is a plus: SQL, ASP.NET, VB.NET, Agile Software Development, Documerge, Documaker, & Streamweaver. RESPONSIBILITIES: Perform maintenance and troubleshooting on existing applications as well as develop new applications in support of business objectives Provide support to existing I.T. staff as it relates to Pekin Insurance projects and resolving incidents Verify the accuracy, completeness, and relevance of data and information used for software development activities and their deliverables Communicate with sponsors and stakeholders during software development activities Ensure that the software created meets the functional requirements Assist with securing sign off of final software development deliverables from sponsors and stakeholders Design, code, stub test and document programs Specify to Quality Analysts how software that has been developed functions and assist in the transitional move to production This position is 70% maintenance, 10% new development and 20% troubleshooting and support. Team size is anywhere from 4-7 people, depending on which team. About TEKsystems: Join TEKsystems®, a leading IT staffing, IT talent management and IT services firm, and get your career on the fast track. We have more than 100 offices worldwide, and we partner with over 6,000 clients and place over 80,000 consultants per year. At TEKsystems, we seek to understand our consultants’ skills, goals and interests, allowing us to present targeted job opportunities on a contract, contract-to-hire or direct placement basis. TEKsystems' leadership in the market stems from our sincere and personal commitment to driving the success of our customers, consultants and each other. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, genetic information or any other characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888 472-3411 or email accommodation@teksystems .com for other accommodation options.

Scheduler / Patient Services (medical reception / front office)

Mon, 07/13/2015 - 11:00pm
Details: Growth and learning opportunity available for a caring professional that wants to further develop their skills and knowledge in healthcare, while making a difference in patient's lives. We invite you to join our VRI-Samaritan team as a Scheduler / Patient Service Coordinator. This full-time career opportunity has a Monday – Friday schedule, and is located at our outpatient practice in San Jose on Samaritan Drive. In this medical office position you'll get to: • Answer phones, schedule patients for exams, and greet incoming patients and visitors. • Register patients, perform insurance verification, and collect co-pays. • Input and update patient information into our medical system. • Guide patients through this sometimes difficult process by kindly talking them through the steps and answering their questions and concerns. • Coordinate with office staff for timely care of patients. • Cross-train and help as needed in other departments. • Participate in various projects and/or meetings, and complete other tasks as assigned by management. We offer career advancement opportunities & benefits including : medical / dental / vision coverage, paid time off, paid holidays, a pre-tax 401k plan, a pre-tax flexible spending plan, education reimbursement, free life insurance, hands-on training, inter-company transfer opportunities, and a host of other perks! Become a valued member of our growing company by emailing your resume to Maria Thornton at: RadNet is an equal opportunity employer, committed to cultural diversity. RadNet will provide equal consideration for employment to all qualified applicants without regard to their race, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status, domestic partner status, or medical condition.

UNIT SECRETARY

Mon, 07/13/2015 - 11:00pm
Details: Facility: Presence Saint Joseph Hospital - Chicago, Chicago, IL Department: PCAC PRE/POST Schedule: Full-time Shift: 8 hour shifts Hours: 6:00am-3:00pm Mon-Fri Req Number: 139748 Job Details: PRESENCE CENTER FOR ADVANCE CARE PROCESSING TECHNICIAN OPERATING ROOM Our new beautiful building on Saint Joseph Hospital campus located at 2900 North Lake Shore Drive is looking for a dedicated Unit Secretary for our Pre and Post Surgical Unit. Our Presence Center for Advance Care building will host expert physicians, advanced technology, easy access, and nature-inspired spaces, being a premier one-stop destination for comprehensive outpatient services with advanced capabilities in cancer treatment, outpatient surgery and sports injuries. The Unit Secretary is responsible for accurately and thoroughly performing general receptionist, secretarial and clerical duties on the assigned nursing unit. Demonstrates a welcoming and friendly attitude to all customers including patients, families, visitors, staff and physicians. The Unit Secretary facilitates a smooth, efficient patient care unit. This position requires a high school diploma or equivalent. One to three years of prior experience as a unit secretary preferred. Able to comprehend medical terminology. Ability to apply medical knowledge procedure and understand and act on technical information form supervisors, charts, reference books, procedural manual, etc. *This position is Monday- Friday with rotating shifts between 6:00am-2:30pm & 7:00am-3:30pm. Must have excellent customer service skills. Presence Health is the largest health system based in Illinois, created in November 2011 through the merger of Provena Health and Resurrection Health Care. With over 150 locations, from physician offices and convenient outpatient centers to quality hospitals and senior living communities, we’re in communities big and small. Visit presencehealth.org to learn more. EOE of Minorities/Females/Vets/Disability PI91300230

Assistant Business Office Manager

Mon, 07/13/2015 - 11:00pm
Details: Palm Garden of Tampa, a 120 bed community is committed to leading in skilled nursing and rehabilitation. Our unique approach and dedicated team with years of experience and passion makes a difference. It is our privilege to continue to serve our patients and residents delivering enhanced clinical services, innovative therapy and compassionate healthcare. We are committed to finding the best talent and developing them into leaders. Joining our team means you will be part of a group dedicated to providing the best and highest quality of patient care and excellent customer service. We take pride in making a difference in the lives of our patients and their families. Thank you for your interest in Palm Garden “Where We Are Committed To Leading By Example" Responsibilities: We are currently seeking an Assistant Business Office Manager to join our team. This role is responsible for assisting with the management and coordination of all the financial affairs of the community. Responsibilities include billing and accounts receivable, census processing, collections, and resident trust.

Marketing Research - Fragrance Consumer Insights

Mon, 07/13/2015 - 11:00pm
Details: We currently have an outstanding opportunity for a college graduate with a degree in marketing and a passion for fragrance! We are a Global leader in the Fragrance and Flavor industry. We have an immediate opening for a Consumer & Marketing Insights Assistant. In this position you will assist the Senior Manager in analyzing and interpreting primary and secondary data. Additional Responsibilities include: Create questionnaires and screeners for a variety of internal and external briefs in Laundry/Home Care, Oral Care and Air Care. Construct PowerPoint presentations to show consumer test data and statistical analysis to clients. Organize test products to be sent to vendors for external consumer evaluations. Other duties as directed by the management team Recent MBA's and BA's are encouraged to apply. This is an immediate opportunity. Qualified candidates will be contacted within 12 to 24 hours.

Local Sales Manager (4001)

Mon, 07/13/2015 - 11:00pm
Details: Make your mark in Broadcasting. Sinclair Broadcast Group, Inc is one of the largest and most diversified television broadcasting companies in the nation, programming 162 stations located in 79 geographically diverse markets after pending transactions. Our success is the result of extraordinary employees and an exemplary management team who believes in a vision and is dedicated to making Sinclair Broadcast Group, Inc a communications powerhouse. We are advancing the world of Broadcasting and we want YOU to join our winning team! KFDM/KBTV is looking for a Local Sales Manager who will lead our local sales department in maximizing all sales opportunities, with an emphasis on new business development. Responsibilities include but are not limited to: Collaborate with General Sales Manager in recruitment, training and effective management of local sales team Oversight of new local business efforts, including accountability for new business sales goals and inventory management Grow relationships with local advertisers Assist in inventory management and pricing Required Skills: At least 5 years broadcast sales experience, with televisions sales and management experience preferred Proven success in developmental business and multimedia platforms including web and mobile applications Thorough knowledge of ratings and the ability to create presentations utilizing comparative values College degree preferred Computer software (PowerPoint, Word, Excel, etc.) competency required Sinclair Broadcast Group, Inc. is proud to be an Equal Opportunity Employer and Drug Free Workplace!

Senior Ruby on Rails Developer

Mon, 07/13/2015 - 11:00pm
Details: Western Milling is a highly entrepreneurial agribusiness dedicated to providing nutrient solutions to plants, animals and humans. We are highly innovative and are looking for results oriented individuals who have a passion for building and creating. We are looking for a highly motivated and capable full stack Ruby on Rails developer. You don't need a decade of experience but you must have a natural talent and passion for coding and enthusiasm to grow as a developer. As an early addition to the growing IT team you will be helping to build our next generation of systems from the ground up. You will have autonomy and responsibility over the code that you write and help guide the software architecture and platforms to sustain today and tomorrow's growing business needs. The people we want to speak to… - Have had experience using Rails to build responsive apps and RESTful[ish] APIs - Use an agile approach to development - Know how to write testable code and when to apply tests and when not to - Have a pragmatic approach to building solutions to problems, knowing when to hack or when to craft - Can communicate effectively with users - Are team players that can adapt from cutting code to resolving a user support issue - Must be results oriented and able to provide deliverables to deadlines. Primary Responsibilities and Essential Functions: Build responsive applications and API’s Provide onsite and remote support to users across a number of regions Help manage and scale the growing number of Linux nodes Automate everything that should be automated Participate in code reviews Work with the IT director in designing and delivering the next generation of business solutions Bonus Points: Microsoft SQL Server, SSIS, SSRS DevOps, Chef HA, load balancing, etc. When applying, please include any details of your community contributions, such as github or stackoverflow accounts. PI91304137

In-house Attorney

Mon, 07/13/2015 - 11:00pm
Details: Overview: A major public company specializing in data analysis, information gathering and media has a need for a transactional in-house attorney licensed in NY. Logistics: This is a temporary, part-time position approved for 3 months at 15 – 20 hours per week (there is a possibility of an extension). You will work at the company’s facility in Times Square, NYC. Job Responsibilities of an In-house Attorney: • As a transactional in-house attorney, you will be responsible for drafting and negotiating customer facing-, vendor- and partnering agreements in support of the commercial operations of one of the company’s main divisions.

Técnicos de Servicio Automotriz

Mon, 07/13/2015 - 11:00pm
Details: ¡únete a un líder nacional! ¡ Pep Boys está buscando actualmente Técnicos de Servicio Automotriz con experiencia y altamente motivados para unirse a nuestro equipo! Nuestra misión es proveer a los conductores en América piezas automotrices, llantas, una experiencia de reparación de alta calidad y un gran valor. Estamos guiados por nuestro compromiso con la satisfacción al cliente originalmente establecido por nuestros fundadores Manny, Moe y Jack. Esta es una oportunidad excelente para que un líder fuerte pueda crecer personalmente y profesionalmente con un centro de servicio automotriz líder que cuenta con una red de locales en todos los Estados Unidos. Como Técnico usted será responsable de proveer un servicio de calidad al llevar a cabo una variedad de servicios para el automóvil . Estos servicios van a incluir: Reparación general y servicios de reemplazo que pueden incluir: pastillas y zapatas de freno, llantas, alineación de las ruedas, componentes de la dirección y suspensión, cojinetes de la rueda, sistemas de escape, sistemas de calefacción y enfriamiento, aire acondicionado, tren de dirección e instalación de accesorios Servicios de mantenimiento que pueden incluir: cambios de aceite, intercambio de aceite, reemplazo del filtro, servicios del sistema de combustible, mantenimiento preventivo, reemplazo de la correa y la manguera Servicios básicos de evaluación que pueden incluir: análisis del sistema de carga, inspecciones del freno, evaluaciones del derrame de fluidos, lecturas de la presión de la llanta y profundidad de la banda de rodamiento Seguridad visual e inspecciones de cortesía Y basándose en el nivel de destreza, pueden incluir: Servicios de diagnóstico como: sistemas de control de emisiones, preocupaciones de manejo, sobrecalentamiento, sistemas ABS y SRS, sistemas eléctricos y de aire acondicionado Reparación avanzada y servicios de reemplazo como: correas de tiempo, empaques del múltiple de admisión, empaques principales, hidráulicos de frenos, sello principal trasero, embrague, cojinetes del eje, caja de la dirección, sensores, interruptores y módulos

Automotive Technicians Needed!

Mon, 07/13/2015 - 11:00pm
Details: Join a nationwide leader! Pep Boys is currently seeking experienced and highly motivated Automotive Service Technicians to join our team! Our mission is to provide America’s drivers with high quality auto parts, tires, and repair experience at a great value. We are guided by our commitment to customer satisfaction originally set forth by our founders, Manny, Moe, and Jack. This is an excellent opportunity for a strong leader to grow personally and professionally with a leading automotive service center that has a network of locations across the U.S. As a Technician you will be responsible for providing quality service by performing a variety of automotive services. These services will include: General repair and replacement services to include: brake pads and shoes, tires, wheel alignment, steering and suspension components, wheel bearings, exhaust systems, heating and cooling systems, air conditioning, drive train, and accessory installations Maintenance services to include: oil changes, fluid exchanges, filter replacement, fuel system services, preventative maintenance, belt and hose replacement Basic evaluation services to include: charging system analysis, brake inspections, fluid leak evaluations, tire pressure and tread depth readings Visual safety and courtesy inspections And based on skill level may also include: Diagnostic services to include: emissions control systems, driveability concerns, overheating, ABS and SRS systems, electrical and air conditioning systems Advanced repair and replacement services to include: timing belts, intake manifold gaskets, head gaskets, brake hydraulics, rear main seal, clutch, axle bearings, steering gear, sensors, switches and modules

Senior Benefit Configuration Analyst

Mon, 07/13/2015 - 11:00pm
Details: Position Purpose: Design, develop and implement new client benefit setup and hierarchy based on the specific objectives of the client. Define requirements to modify existing client benefit setups to meet new client objectives and strategies. Define and develop all hierarchy levels in PBM system for client benefit plan configuration and construction Review, interpret and verify benefit plan change requests and ensure plan setup and modified setup is aligned with client objectives Support quality reviews and testing of all benefit setup prior to client implementation and go-live date Partner with Compliance department to audit client setups and configuration Resolve escalated and complex processing, change requests, issues or questions Responsible for defining project work steps requirements to resolve complex benefit plan change issues Serve as a lead for team regarding any benefit and configuration issues or questions Serve as a team resource for benefit configurations in collaborative meetings with internal and external customers

Cashier

Mon, 07/13/2015 - 11:00pm
Details: We are seeking a full-time, Cashier for our Artesia, CA location. Under the supervision of the Store Manager, the Cashier operates the cash register and handles sales transactions involving purchases, exchanges and returns/adjustments efficiently to ensure prompt customer service. Join our winning team! If you are enthusiastic and interested in working with a cutting edge company, please apply in person at 11711 South Street, Artesia, CA 90701, call (562) 865-2149, or submit your resume with your complete work history to . Please be certain to list your contact phone numbers where you may be reached. Lamps Plus is an equal opportunity employer.

iOS Developer

Mon, 07/13/2015 - 11:00pm
Details: Highly Agile and innovative open-source shop is seeking developers for global enterprise projects. Great environment and culture- like working in a start up, with the backing and stability of a stable global company. Job Description: iOS Mobile Developer Required Skills/Experience: • BS in Computer Science or Software Engineering and 5+ years professional Software Development Experience, at least 2 years on iOS projects • Demonstrable experience developing iOS mobile apps (Consumer and/or Enterprise apps) • Deep knowledge of XCode, Objective C and the iOS SDK • Solid understanding and experience with REST, XML, JSON, and both public and private APIs • A deep commitment to writing quality code, experience and preference for working in a committed TDD, Agile environment • Experience with iOS peripherals (hardware SDK integration) and payment processing (encryption, etc.) a strong plus • Experience with mobile CD tooling (build, test and release automation) also a strong plus Plans, designs, develops, codes and tests software systems or applications for software enhancements and new products. Revises and refines systems as required. Participates in the devising of project timelines, implementation design specifications, system flow diagrams, documentation, testing and ongoing support of business systems. Develops and maintains operational and system level documentation. Must be able to apply SDLC concepts and have a proven track record of delivering solid, robust applications. Strong communication skills are required as position will interact with business owners. 10+ years experience required.

Rehab Tech - Inpatient Rehab - FT - Day - Corpus Christi, TX (Shoreline)

Mon, 07/13/2015 - 11:00pm
Details: Performs specified duties under the general and direct supervision of the Manager/Coordinator, Physical Therapist, Occupational Therapist, Speech Therapist, Physical Therapist Assistant, Certified Occupational Therapist Assistant as applicable. Prepares patients and equipment for treatment; helps perform the housekeeping duties of the department/facility; assists the PT, PTA, OT, COTA and/or ST in selected procedures; and performs other diverse duties as requested or required. CHRISTUS Spohn Hospital Corpus Christi- Shoreline, over-looking Corpus Christi Bay is a 432 bed hospital in Corpus Christi, Texas and is the largest and foremost acute care medical center in the region. CHRISTUS Spohn Shoreline offers South Texans a full range of diagnostic and advanced surgical services in cardiac, cancer and stroke care. The Pavilion and the Critical Care Center house a state-of-the-art Emergency department, ICU, Cardiac Cath lab and Surgical suites. Shoreline is the premier facility housing many of the CHRISTUS Spohn's most vital and renowned programs; an accredited chest pain center with an accredited joint commission stroke team. Whether your skills lie in patient care or administration and you prefer to work in not-for-profit health care, CHRISTUS Health facilities may have a career opportunity for you. CHRISTUS Health and our facilities are committed to being an equal opportunity employer as part of our on-going mission. It is the policy of CHRISTUS Health not to discriminate on the basis of race, color, creed, religion, gender, orientation, disability, age or national origin. CHRISTUS Health is committed to providing meaningful benefits for you and your family and to sharing with you the prosperity you help create. We support our health care teams with competitive compensation and an outstanding benefits package. Medical Health Coverage Prescription Drug Plan Dental Coverage Vision Coverage Long-Term Disability Group Term Life Accidental Death & Dismemberment

Mortgage Processor

Mon, 07/13/2015 - 11:00pm
Details: Kelly Services® has been providing outstanding employment opportunities to the most talented individuals in the marketplace. We are proud to offer a temporary opportunity to work as a Mortgage Processor at a prestigious Fortune 500® company working in Richfield, MN Important information: This position is recruited for by a remote Kelly office, not your local Kelly branch. To be considered for this position, you must use the “submit now” button below to submit your resumes. If you have questions about the position, you may contact the recruiter recruiting for this position (desp330) however your resume must be received via the “submit now” button included within. Mortgage Processor - Pay $16.50 Complete a full review of RESPA regulations on all retail loans. Checking Settlement Statement against Closing Instructions. Reviewing comparison charts and other document for accuracy. Issue deficiencies for corrected documents and any money that is due to the borrower We invite you to bookmark our Web site and encourage you to review it regularly for new opportunities worldwide: www.kellyservices.com . Kelly Services® is a U.S.-based Fortune 500 company. With our global network of branch locations, we are uniquely positioned to provide our customers with international staffing support and our employees with diverse assignments around the world. Kelly Services is an Equal Opportunity Employer. Why Kelly ® ? At Kelly Services ® , we work with the best. Our clients include 97 of the Fortune 100 ™ companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly. About Kelly Services ® Kelly Services, Inc. (Nasdaq: KELYA, KELYB) is a global leader in providing workforce solutions. Kelly ® offers a comprehensive array of outsourcing and consulting services as well as world-class staffing on a temporary, temporary-to-hire, and direct-hire basis. Serving clients around the world, Kelly provided employment to more than 555,000 employees in 2014. Revenue in 2014 was $5.6 billion. Visit kellyservices.com and connect with us on Facebook , LinkedIn and Twitter . Download WorkWire ™ , a free career and employment resource iPad® app by Kelly Services. iPad is a trademark of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females, Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is committed to employing a diverse workforce.

Security Officer - Regular

Mon, 07/13/2015 - 11:00pm
Details: Securitas USA Hiring Event! The knowledge leader in customer service and security is holding a massive hiring event for multiple job openings. Event details: When : July 21, 2015 from 8:00am-5:00pm Where: 129 SW 4th Avenue Portland, Oregon 97204 & 7700 NE Parkway Drive Suite 110 Vancouver, Washington 98662 Openings: Over 40 full time and multiple part time positions Pay ranges from $10.00-$13.00 per hour Job locations: All over Portland Metro, Beaverton, and SW Washington area What to bring: Bring your resume for on the spot interviews and job offers Our employees are a key to our success and have the ability to receive training and tools that will help them grow in the industry. Securitas USA is a great place to start if you have a desire to help people, are interested in working for a great company, and have an outstanding customer service background. See you at the event! Call 503-445-4941 with questions. EOE M/F/D/V

Logistics Clerk

Mon, 07/13/2015 - 11:00pm
Details: Ref ID: 03620-111356 Classification: General Office Compensation: DOE OfficeTeam has an exciting opportunity for a logistical clerk. Due to continues growth, promotions has allowed our client to expand their operation. In this role, candidates will need to work independent, analytical, high attention to detail and able to problem solve in the moment. Other duties include: Responsible for the maintenance of the daily inventory cycle count program requiring inventory count accuracy and timeliness Administer transaction corrections, inventory adjustments, and negative balance adjustments Liaise with the Manufacturing department to troubleshoot and rectify problems arising from inventory transaction errors Resolve causes for poor inventory health Provides recommendations to meet inventory control targets Perform cycle counts as needed to resolve discrepancies Data entry Train employees on cycle counts and updates documentation as needed Other duties assigned

IT Support Technician II

Mon, 07/13/2015 - 11:00pm
Details: IT Support Technician Job Description: Our client is a leading software company with a revolutionary application for mobile and web. The IT Support Technician will be responsible for handing a variety of technical issues related to the applications the client supports. The IT Support Technician will Essential Duties and Responsibilities include the following. Other duties may be assigned: Effective communication skills (oral and written) and the ability to interact professionally with a diverse group of clients and fellow employees. Ability to work productively in a team environment (friendly, approachable & willing to help others). Ability to operate in a "high stress" environment, dealing with several problems and/or assignments concurrently (multi-tasking). Experience with (or an aptitude for) working with personal computers (hardware & software). Must be a self-starter Ability to deal with constant change, demonstrating a willingness to learn and embrace new technology. Required to work 40+ hours a week when workload dictates. Hours of work will vary according to customer support needs and will include rotating on calls for after-hours support (evenings and weekends) Expected to be at work on time with minimal absenteeism Travel may be required but will be limited to less than 10%. Required to carry a cell phone to provide backup/escalation support to assigned team members and operational shifts. Desired, but not required experience in the following areas: (System Support) Provide courteous, prompt, and professional support to customers experiencing problems and making requests. Take customer telephone calls and log customer problem(s) in detail. Investigate, and escalate when needed, customer problem(s) and determine a resolution of the problem. Utilize various software tools, techniques, and processes to investigate and resolve problems. Configure and troubleshoot software as well as hardware. Clearly and completely document processes and problem resolutions (if none previously available). Required to carry a cell phone to provide backup/escalation support to assigned team members and operational shifts. (System Installations) When needed, pre-configure systems to meet the requirements of the requested installation and the Customer’s equipment and processes. When needed, assist other customer vendors in their work to interface customer equipment to systems. (Administration and Self Development) Attend in-house training classes to develop and enhance the skills necessary to perform the job. Work to maintain a current working knowledge of hardware and software products Attend and participate in departmental and company meetings.

Pages