Fond du Lac Jobs

Details: Department: Operations Position Type: Employee Position Reports To: Director, Small Format Operations Position Supervises: Team Leaders and Team Associates Pay Level: FLSA Status: Exempt Position Summary: Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers toreturn. Embrace the Customer 1 st strategy and encourage team members to deliver excellent customer service. To implement and coordinate plans,in store, to achieve the sales, profitability and growth objectives of the Division. To carry out and enforce Company policies and merchandising programsand the supervision, training and development of all team members. To promote and maintain good customer and community relations. Demonstrate the company'score values of respect, honesty, integrity, diversity, inclusion and safety of others. Essential Job Functions: Complete responsibility for total store operation taking whatever action necessary, within the scope of authority, to achieve total store sales andprofit objectives. Provides leadership by setting a positive example for effective performance, initiative and service. Implements plans for the accomplishment of sales and profit objectives. Follows through and enforce the division's programs for controlling store operations. Oversees programs designed to achieve profit objectives. Ensure proper use and maintenance of store facilities and equipment. Promote effective communications among all team members. Keeps District Advisor informed of issues, problems and or concerns. Implements Company merchandising plans which lead to the accomplishment of sales objectives. Follows through on the District Advisor's plans and directives for utilizing store facilities. Uses display equipment and materials properly. Does store walk and checks perishable departments often Checks local competition often. Is responsible for adjusting orders based on current business conditions. Recruits, interviews, employs and orients team members. Ensures that all new team members are properly trained. Promotes continuous training programs for all team members Coaches and develops team members as necessary through proper leadership skills Encourages team member interest and self-development. Directs efforts of all team members assigned, directly or indirectly Carries out a program for customer service, favorable store and company image and customer satisfaction. Creates customer goodwill by maintaining desirable shopping conditions, giving good service and by handling customer issues/complaints according tocompany policy. Monitors customer services as performed by all team members. Ability and willingness to perform team members duties as needed. Must be able to perform the essential functions of this position with or without reasonable accommodation.

Details: AmeriPride Services, Inc., a nationally recognized leader in the uniform rental industry, has been delivering exceptional service to all of our customers since 1889. Today, AmeriPride is still owned and actively managed by the founding family. We have grown into a multi-national organization operating 196 production facilities and service centers throughout the United States and Canada. Over 200,000 customers experience AmeriPride every week. AmeriPride Services Inc. is one of North America’s elite providers in branded identity apparel and facilities services programs. AmeriPride develops customized uniform and facility services programs for our customers that will enhance their employees’ image, provide brand identity apparel and products, and promote the safety of their employees and clients through a full portfolio on innovative products and services. AmeriPride Services is seeking motivated and independent Customer Service Representative (CSR)s to join their dynamic workforce! In this client-facing role, you will execute all functions regarding the delivery and pickup of goods to and from customers. You will follow a daily route on which you will visit between 20 and 45 customers per day. Throughout your deliveries, you will work to promote AmeriPride, our core values and our products and services. Essentially, the Customer Service Rep will serve as the first line of customer contact – striving to retain and increase our existing Business-to-Business sales. This position requires individuals who are able to assess our customers’ ongoing needs. Therefore, you must be perceptive and observant as well as privy to the fundamental goals of every business you work with. If you are an outgoing, communicative and confident person with an entrepreneurial spirit and a safe driving record, then AmeriPride may be the right place for you to explore a fulfilling, challenging and lucrative career in Customer Service! Job Responsibilities As a CSR for AmeriPride, you will ensure that all customer invoicing and inventory levels are accurate and up-to-date. Also, prior to each delivery day, you will review customer paperwork for special needs or considerations – identifying upsell opportunities and how to best position our products or services to meet the clients’ needs. Additional responsibilities for the Customer Service Representative include: Organizing products in your vehicle Reviewing customer inventories and storage areas upon each visit Collecting product for laundering Consistently building rapport and adding value through your delivery Monitoring and seeking feedback from customers on perceived levels of service Consulting customers on additional product options Coordinating with CSMs and CSSs about creating solutions for current customers’ needs and product gaps

Details: Position Description Position Title: Office Coordinator Reports to: Office Manager Exempt/Non-Exempt: Non - Exempt SUMMARY The Office Coordinator provides administrative and customer-facing support to ensure the efficient and compliant running of a smaller branch. Working as part of a team with individual accountability in defined areas, this position deals with sales, operational, financial and organizational responsibilities in a highly customer focused way. This position is a member of the operations team and has daily interactions with internal and external customers. The Office Coordinator maintains Shred-its policies, standards, and practices while working with both internal and external clients and ensures adherence to Shred-it’s Vision, Mission and Values. ADMINISTRATIVE RESPONSIBILITIES: Implements and supports all actions required as part of the accounts receivable/payable process in accordance with company policies and procedures with guidance from management. Analyzes vendor statements, reconciling outstanding charges and credits. Investigates and resolves inefficiencies in process flow and escalates to management in order for improvements to be implemented. Assists with the creative development of innovative solutions to streamline processes. Processes and submits confidential details to the corporate payroll department. Responsible for maintaining office supply inventory. Assists branch leader in vendor selection and maintains a professional relationship with suppliers. Maintains a responsible approach to all security and safety matters related Shred-it’s operations, following the company’s policies and procedures at all times and bringing the manager's attention to any areas of concern. Other duties as assigned. CUSTOMER SERVICE RESPONSIBILITIES Ensures that all incoming telephone calls are courteously and efficiently handled and that messages are accurately documented. Ensures accurate and timely process of all new accounts and contract renewal paperwork. Works with the service department to schedule all console installs. Manages the process of reviewing work orders and invoices for accuracy. Serves as a Helpful Expert in exceeding customer expectations on a regular basis. PERSONAL SPECIFICATIONS Communication Skills Oral Communication Effectively expresses self in one-on-one and group situations and presentations. Written Communication Effectively expresses ideas through a variety of written communications (e-mails, reports, memos, etc.), demonstrating strong writing skills. Listening Demonstrates attentiveness and the ability to understand the oral communications of others through active listening skills. Personal Motivation •Initiative oSelf-starter who exhibits initiative and internal motivation to achieve goals, including those beyond standard expectations. •Integrity oMaintains social, ethical, and organizational norms. •Energy oMaintains a high level of activity and exhibits stamina, alertness, and sense of urgency. •Stress Management oHandles all situations (e.g. time pressure, deadlines, task difficulty) with dignity and poise. •Commitment oDemonstrates commitment to perform above and beyond the essential functions of the job. •Enthusiasm oDemonstrates an open mind and positive attitude and affects others in a positive way. oDisplays genuine interest, excitement, and eagerness toward job, company, and prospective customers. Interpersonal Skills Teamwork Ability to work well in a team environment; always willing to assist other partners. Sensitivity Takes into consideration the feelings and needs of others in plans and actions. Empathy Take a sincere interest in what the prospective customer really needs to improve his business. Impact Create a good first impression, commands attention and respect, and shows an air of confidence. Enthusiasm Display genuine interest, excitement and eagerness toward job, company and prospects. Decision-Making Develops alternative courses of action and makes decisions which are based on logical assumptions and which reflect factual information. EXPERIENCE AND EDUCATION High school diploma or equivalent. 1-2 years of experience in an administrative support or office management role. Three (3) years of customer service experience. Proficient in MS Office products including Word, Excel, Outlook, Access and PowerPoint. Typing skills at an accuracy rate of 50 words per minute is highly preferred. Basic knowledge of SAP is highly preferred. PHYSICAL REQUIREMENTS Ability to operate a personal computer. Ability to talk regularly over the phone with customers and co-workers up to eight (8) hours per day. Ability to sit for up to eight (8) hours per day. Disclaimer Statement: This position description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, duties, skills, or working conditions associated with a particular job. It is intended to be only a general description of the principal requirements common to positions of this type.

Details: We represent one of the largest Telecommunication Companies in the World and we are looking for a #FullTime #EntryLevel Telecommunication #Representative to deliver best in class customer service to our clients. We need a candidate who is offers exceptional customer service, loves helping others, finds it easy to connect with people quickly, and is ready to take on a new challenge. We are growing fast as a result of delivering such great service to our Client's target audience & helping them retain clientele by cutting costs and connecting them with the best Telecom service on the market. We exceed our client's expectations in retaining existing accounts and finding them new clients because of our resourceful and talented team. If you love technology and want to learn how to connect people with new, cool technology they will love while saving them money, please send us your resume. We offer a competitive compensation package with company benefits including paid travel opportunity to industry events, paid all inclusive R&R to tropical destinations, annual team building retreats where you have an opportunity to develop personally & connect with our team & executives, a chance to give back to the community at work! We are engaged with several community fundraisers including Operation Smile.

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Details: Global Consulting is currently hiring for an Account Manager position. Global Consulting Inc. is currently hiring for entry level individuals with experience in the customer service and sales industries for an account management position. We have found that full time candidates with experience in the customer service, retail, or hospitality industry generally have the base skills initially desired to succeed in the sales and marketing industry. Our sales and marketing firm is the leader in the industry and delivering results and quality customer service experiences for our clients. Our clients are Fortune 100 companies that want us to deliver a face to face customer service experience. We do this by taking care of the existing customer base and providing personal care with new customers. This job involves face to face sales of services to new business prospects. Representing one of the largest telecommunications companies in the US, it is a priority for our team to provide the best customer service and professionalism. We strive to build land and maintain quality customer relationships. Global Consulting. is seeking individuals who have customer service training and are looking for a place to grow their skills and their career to the next level. Our team enjoys: Most fun and positive work setting in the area Support and backing from fortune 100 clients Weekly bonuses and incentive plan Rapid upward mobility with a personal business mentor provided to each new team member. Full Paid training and weekly leadership development meetings provided. Many travel opportunities Compensation based upon performance

Details: . Kore1 Technologies, the world leader in the recruitment of technical professionals, is actively looking to hire a Sr. Microbiologist in Reno, NV. This position is responsible for the selection and execution of microbiological tests, experiments, compliance tasks and procedures. Conducts projects, properly interprets results obtained and report results in a clear and professional manner. We are looking for someone with the education background as well as a strong track record with hands-on practical experience. If you have the background and experience below, please call me or send me your resume today! PRIMARY RESPONSIBILITIES : Utilizes advanced levels of independent judgment, knowledge and training in basic microbiological principles, lab practices, and project management Demonstrates superior knowledge of a wide variety of microbiology tests or experimental techniques using standard lab equipment Creates, coordinates and maintains work schedules, projects, instruments, facilities and documentation while exercising independent judgment Conducts projects for clients and internal customers Prepares quotations, proposals and reports Ensures compliance to cGMP; GLP and laboratory safety practices Responsible for all output from Microbiology department PROFESSIONAL RELATIONSHIPS : Reports directly to the Quality Control Manager; subordinate position includes Microbiology Laboratory Technician

Details: Production Associate With Staff Management | SMX, you’ll get a weekly paycheck, learn new skills, meet new people, and work with a great management team in a clean and safe environment. We have a variety of entry level and production opportunities in Shawnee, OK Production Associate Job Responsibilities: Perform the required duties with safety and quality as the top priority. Take pride in your work product and your daily productivity. Measure your individual contributions yet enjoy a team of individuals performing a similar function. Must be able to communicate effectively. Must have demonstrated ability to problem solve. Experience in fostering a safe and healthy work environment. Stand for the duration of 8 to 12 hour shift. Must pass basic math and reading test.Must have the ability to work in a fast paced environment. Long Term Full Time All Shifts Production Associate Requirements: HS Diploma or GED Able to Lift 40 pounds Must be at least 18 years old Background Check Required

Details: ACCOUNT COORDINATOR Recruitment Advertising Agency in Englewood Cliffs, New Jersey offers growth opportunity for individual who can multi-task in a fast paced environment. Good opportunity for someone interested in learning and growing in the advertising industry. Competitive compensation package offered. Please email resume, cover letter and salary requirements to: R (Pls specify “NJ Acct Coord" in subject area of email)

Details: We're not your average recruiting firm. Read more to understand why: Are you the kind of recruiter who enjoys the feeling of helping put someone to work? Maybe you’re the kind of recruiter who relishes the challenge of finding that needle-in-a-haystack candidate for your client that no one else can find. Or maybe you’re just the kind of recruiter that likes to recruit while working alongside a team of other fun, motivated and outgoing individuals. If any (or all) of these statements describes you, then TRC could be the place for you! TRC employs only the top Recruiters in the industry and provides them with all of the up-to-date technology that you need to find the right person for the right job. We pride ourselves in going the extra mile to get the job done and make our clients happy – that’s just part of the reason we have received the Best of Staffing award for over five years in a row . See below to figure out how you might fit into our award-winning team. WHAT WE WANT: Bachelor's Degree in related field required, or equivalent combined degree and experience 2 years recruiting experience preferred High energy, self-motivated and a hunger to succeed Willing to go the extra mile to get the job done Zealous for serving and taking care of the customer Professional Presentation Skills Self-Motivated WHAT YOU’LL GET: Competitive Base Salary Robust Quarterly Bonus Plan Resources that you need to be successful in your role Training and Mentorship Great work environment Benefits that include medical/dental, 401k, Vacation and Holiday pay, Fitness Reimbursement, Education assistance, etc.

Details: American Medical Response of Lexington currently has openings for Part-Time EMTs. Pay starts at $10.34 per hour. Please apply online for this position. POSITION SUMMARY: Responds to emergency and non-emergency calls and delivers high quality patient care and customer service within the prescribed scope of practice, established protocols and company policies. Essential Duties and Responsibilities: Maintains thorough familiarity with treatment protocols, response requirements and quality assurance procedures in system in which assigned. Maintains awareness of any and all changes in the system components and company policy. Continuously maintains the level and type of certification(s) consistent with performing tasks in the system to which assigned. Complies with all state and company requirements for operation of motor vehicle. Operates a company vehicle in accordance with company policy and safe practices. Develops ability to quickly and safely locate addresses through knowledge of number systems and street layouts. Ensures that unit remains in a state of readiness in terms of mechanical reliability, medical supply and equipment, cleanliness and appearance standards. Reports immediately to the Lead Paramedic any discrepancies in vehicle or equipment standards that could compromise the unit’s ability to complete a call. Completes all appropriate documentation as outlined in company policy. Reports all problems and unusual occurrences immediately to the Lead Paramedic, Supervisor, or Operations. Maintains a professional appearance by adhering to hygiene and uniforms standards. Attends all mandatory in-services. Maintains a cooperative working relationship with allied health and public safety personnel. Maintains complete and accurate documentation of patient assessment and treatment as applicable to system or operations which assigned Maintains complete and accurate documentation of patient statistical and billing information and services rendered Adheres to medical treatment protocol Uses / operates appropriate communications equipment, medical equipment, cleaning equipment, office equipment and tools. Appropriately uses medical equipment such as gurney, airway equipment/airway bag, IV, splints, bandages, and medications in rendering proper emergency medical treatment to patients. • Reads road maps, drives vehicles, and accurately discerns street signs and address numbers. • Reads medication/prescription labels and directions for usage in quick, accurate, and expedient manner. • Communicates verbally with patients and significant others in various environments to interview patient, family members, and bystanders, • Ability to discern deviations/changes in eye/skin coloration due to patient's condition and to the treatment given. • Converses with dispatcher and EMS providers via phone or radio as to status of patient. Adheres to all company policies and procedures. Adhere to and compliance with information systems security and policies. Non-Essential Duties and Responsibilities: Perform other duties as assigned. Physical Requirements Must be able to successfully pass Physical Agility Test Aptitudes required for work of this nature are good physical stamina, endurance, and body condition that would not be adversely affected by frequently having to walk, stand, lift, carry, and balance at times. Must be able to lift, drag, hoist, and carry different types of equipment and other objects. Minimum Qualifications: Education/Licensing/Certification: HS Diploma or equivalent Emergency Medical Technician training and certification as required by State or County to which assigned Basic Cardiac Life Support (BCLS/CPR) certification for all EMT levels State Drivers License Driving record in compliance with AMR safety and driving record Experience: Some past work experience, preferably in healthcare desired. Proud to be a drug free AA/EEO employer

Details: There is no business like show business! And nobody know this better than AMC Entertainment Inc. (AMC). With a rich history of industry leadership and innovation dating back to 1920, we are one of the world's largest theatrical exhibition companies, serving more than 230 million moviegoers worldwide each year. At AMC we look for friendly, outgoing associates who enjoy the spotlight, like to have fun and prefer a professional environment. We value our associates as the backbone of our business and take great pride in being the kind of world-class company where people want to work! Plus being in the entertainment industry we offer great perks: * Free movies * Flex schedules * Fun times * Advancement opportunities Since moviegoing is the most popular form of out-of-home entertainment - more than 12 times the amount of attendance at baseball, basketball and football games combined - working at AMC is the place to be. Plus, with approximately 300 locations in the U.S. there's sure to be an AMC theatre near you! So whether you are looking for your first job or ready for an exciting career path in the entertainment industry, come join our team! Apply online now and set the stage for a rewarding career in entertainment!

Details: Role: MRA Learning Facilitator Assignment: Medicare Risk Adjustment Location: Overland Park, KS We’re looking for associates who are dedicated to service and believe in following the Golden Rule of treating others the way you want to be treated. Humana was founded on this premise, and this value is reflected in our expectations for providing perfect service to our consumers, providers, employers, agents and others we work with. At Humana, Perfect Service® means getting the basics done right, delivering value and quality, and providing everyone with personalized attention and guidance. We want to engage with our members through every step of their journey to lifelong well-being. This includes meaningful direct consumer interaction and developing positive relationships with healthcare providers. Humana associates provide Perfect Service every day to our members, employers, providers, and colleagues. We’re looking for people who improve their own well-being by looking out for the best interests of others. Assignment Capsule Be a part of our Learning organization - deliver value and quality in a fast paced environment. Humana is seeking a Learning Facilitator who will be responsible for the following: Plan, conduct and coordinate all aspects of operational training in a functional area. Conduct evaluations to ensure effectiveness of programs and make/recommend modifications as necessary. Apply Adult Learning Principles using a wide variety of methods and media to deliver technical content. Demonstrate technical knowledge through the use of technological applications. Deliver content professionally by stating a clear course purpose with objective(s). Set clear expectations and goals. Demonstrate a face to face communication style and address issues as they arise. Support the team’s success by providing necessary resources and breaking down barriers. Provide necessary resources and helps to remove obstacles while demonstrating personal commitment to the group. Act promptly in routine situation while building productive relationships and establishing rapport. Key Competencies Accountability : Meets established expectations and takes responsibility for achieving results; encourages others to do the same. Employs focus, attention to detail, reliability, and appropriate prioritization to drive outcomes. Sees opportunities to contribute and takes the initiative to create solutions. Builds Trust: Consistently models and inspires high levels of integrity in decisions, speech, and actions. Lives up to commitments, taking responsibility for the impact of one's actions. Exercises the courage to prioritize principles and values over personal or professional gain. Collaborates : Engages others by gathering multiple views and being open to diverse perspectives, focusing on a shared purpose that puts Humana's overall success first. Develops and strengthens networks and relationships, both inside and outside the organization, that support company performance. Proactively and transparently contributes information and energy toward creating value with others.

Details: Retail Office Associates Part-Time Career Opportunities Welcome to Bob’s! Would you like to have a rewarding career? At Bob’s Discount Furniture, we have fun, we love what we do and it shows in our expansive growth! Our Retail Office Associates are the cornerstones of Bob’s success. Retail Office Associates treat our customers in a cordial, respectful manner and are champions of the “Bob’s Way” of delivering a world class customer experience. Retail Office Associates are computer savvy, have the ability to multi task, have strong interpersonal skills and are career minded team players that set the benchmark high for true customer service professionals. Retail Office Associates are responsible for providing exceptional sales support by processing sales orders accurately and efficiently while maintaining a positive mindset. Our Retail Office Associates possess strong customer service skills with the ability to identify root causes in order to assist customers efficiently in a timely manner and with empathy. Duties include but are not limited to; handling payments, assisting customers with inquires, processing finance applications, managing various analytical reports, and promoting related products and services to our customers. At Bob’s we truly value the contributions of each of our associates, therefore, along with opportunities for career growth we offer training, competitive compensation, outstanding benefits and a professional, fun, fast paced work environment. Bob's Discount Furniture is an everyday low price furniture and bedding retailer with 61 showrooms in 11 states in the Northeast and mid-Atlantic regions. The company was founded in 1991 on the principal of providing unsurpassed home furnishings values in the middle price range. Honesty and integrity are the hallmarks of the "Bob's Way" of doing business - a philosophy that applies to customer, co-worker, vendor and community relations. With 61 stores and growing, our continued success has created exciting opportunities for our employees to enjoy truly rewarding careers! The Benefits and Perks: 401(k) Profit Sharing Plan Paid Personal/Sick Days Paid Vacation and Holidays Employee Assistance Program Generous Employee Discounts The flexibility of working a retail schedule (weekends, evenings & holidays) And more! Many of our benefits are paid wholly or in part by Bob’s Discount Furniture and are available to eligible employees. How Do I Sign Up? We encourage you to visit one of our showrooms, talk to our people, check out the value and quality of our products, have some cookies and enjoy the ambiance. Then…hit apply! Bob’s Discount Furniture is proud to be an Equal Opportunity Employer and is committed to reasonably accommodating qualified persons with disabilities to enable them to perform the essential duties of their position.

Details: JOIN our GROWING PRODUCTION TEAM! We are on the hunt for hard working individuals seeking an opportunity to grow & be part of a dynamic company. Production Operator Job Description Summary: The primary responsibility of Herbally Yours production personnel is to operate machinery, and perform manual labor our Packaging, Warehouse, Liquid & Powders Departments within manufacturing environments. Responsibilities: • Operate filling machinery • Labeling and packaging machines • Palletize finished goods to prepare for shipping • Working on a production line placing and removing bottles & boxes onto and off of conveyors • Work in lines where manual application is necessary • Maintain workflow and operation speeds to keep team on track • General cleaning and organization of station • Follow standard operating procedures (SOP’s) and Good Manufacturing Practice

Details: Working at MBK Senior Living is more than a job–it is an opportunity to enrich the lives of our senior residents. Our positions provide the opportunity for associates to share their passion and dedication while making a difference in the lives of our storied residents every day. We have an immediate opening for a Maintenance/Facilities Director our Santa Clarita community, Summerhill Villa. We are looking for a strong candidate with a deep sense of ownership of the community’s facilities, a can-do attitude and a willingness to dive into the issues that need to be resolved. Also, someone with good leadership skills and a strong sense of teamwork and commitment. Key responsibilities include: Manage, plan and organize the Environmental Services department, it’s associates and activities Coordinate maintenance requests for resident apartments and updating / checking maintenance logs daily to address resident requests as quickly as possible Conduct in-service classes for all maintenance associates Ensure that necessary equipment, tools, supplies are maintained and operable Conduct daily inspections of property grounds and buildings to ensure that property is always presentable for tours and safe for both residents and associates Schedule and oversee fire drills and other safety/emergency drills as necessary it ensure compliance and safety Manage outside vendors and contractors securing bids and scheduling needed work on special projects tracking all maintenance expenditures and procedures Understand and ensure compliance with all federal, state, and local regulations concerning the department Additional responsibilities include but are not limited to: Elevator Maintenance HVAC Pest Control Carpet Cleaning Maintenance and repairs Housekeeping scheduling, tracking, sourcing and supplies Safety/OSHA Training

Details: Job Summary Responsible for strategically planning, coordinating and managing the overall Claims Department processes/functions. Essential Functions Strategic Competence - Understands and communicates the vision and mission of Molina Healthcare, Inc., effectively aligns them with the strategic goals and direction of the Claims business units, and shows versatility in a variety of business situations. Operational Competence - Effectively translates strategic goals into specific operating and resource plans, including but not limited to development of policies and procedures, guidelines, etc. Demonstrates a keen understanding of financial and business principles and industry/job knowledge; acts in a fair and ethical manner consistent with the company's Code of Conduct including reporting any violations. Human Resource Competence -Demonstrates skill in organizing, and leading individuals and teams toward the pursuit of a common vision, goal attainment, and high performance; attracts diverse talent to the organization; and coaches and develops others. Intra-Company Communication and Relations Competence -Builds and maintains positive, constructive working relationships with people at all levels across the company and effectively uses internal networks to get things done; proactively participates in key company initiatives and demonstrates skill in communication, collaboration, and consensus-building. Responsible for strategically planning, coordinating and managing units and activities within the Claims Department, including but not limited to: * Adjustments * Claims Audit * Claims Editing * Claims Projects and Initiatives * Claims Reporting * Claims Systems Analysis and Testing * Coordination of Benefits * Encounters * Production * Recovery and Cost Savings * Regulatory Quality Audit * Support Services * Vendor Relations Knowledge/Skills/Abilities * Demonstrated adaptability and flexibility to changes and response to new ideas and approaches * Excellent interpersonal, verbal and written communication skills * Advanced knowledge of Microsoft Office programs - Excel, Outlook, PowerPoint, Visio and Word * Excellent interpretation and research skills to identify problems * Able to make processing decisions in exceptional claim situations * Ability to manage multiple projects, successfully meeting deadlines while maintaining or exceeding quality/productivity standards * Excellent leadership skills * Knowledge of Federal and Medicaid claims regulatory requirements * Excellent verbal and written communication skills * Ability to abide by Molina's policies * Ability to maintain attendance to support required quality and quantity of work * Maintain confidentiality and comply with Health Insurance Portability and Accountability Act (HIPAA) * Ability to establish and maintain positive and effective work relationships with coworkers, clients, members, providers and customers Required Education: * Bachelor's Degree required * Years of experience may be substituted for educational requirements Required Experience: * 5 years claims management required, ideally with a health maintenance organization or health insurance carrier; 6 or more preferred. * Experience with claims processing required; Medicaid and Medicare claims processing preferred * Experience with billing guidelines, to include various payment methodologies and fee-schedule pricing methodologies preferred * Experience with standard medical coding, including but not limited to ICD9, CPT and HCPCs required * Experience with coordination of benefits and third party liability required Required Licensure/Certification: Preferred Education: * Master's Degree Preferred Experience: Preferred Licensure/Certification: Candidates must be bilingual to be considered for the position. To all current Molina employees if you are interested in applying for this position please apply through the intranet job listing. Also, fill out an Employee Transfer Request Form (ETR) and attach it to your profile when applying online. Molina Healthcare offers competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.

Details: Fidelity Investments is seeking professional individuals in our Merrimack, NH site with a strong interest in learning financial services and the employee benefits industry (401k/403b, pension, and health & insurance). In this role, you will be a part of a dynamic and rewarding industry while helping our customers maximize their benefits plans. You will communicate with our customers, resolve their questions, process their requests, uncover and understand unspoken needs, and provide information about financial products and services – all with a goal of helping customers fulfill their plans for retirement. If you are an experienced service and consultative-minded professional seeking to apply your skills and knowledge in a meaningful way every day, and who may also want to ultimately advance your career, then this may be the opportunity for you. Participate in an industry-leading, comprehensive company-sponsored training program that will provide you with valuable resources, tools, and education. This unique 5-7 week program incorporates classroom-style teaching, on-the-job training, and one-on-one coaching to build an exceptional base of core skills and knowledge. Primary Responsibilities Provide outstanding customer service to inbound callers while responding to their inquiries and requests on employee benefits plans throughout their employment lifecycle (enrollment to retirement) Seek opportunities to educate customers to take ownership of their needs and maximize their retirement benefits Consult and educate customers to achieve beneficial outcomes for their retirement savings Reference multiple on-line resources effectively while simultaneously conversing with customers Mitigate risk while adhering to quality procedures and ensuring compliance with regulatory requirements Obtain and capture feedback from customers to help identify customer experience improvement opportunities Partner across the organization to deliver world-class service and ensure continuous process improvements

Details: ___________________________________________________________________________________ Marcaden Consulting, Inc is hiring for full time Management Trainee . ___________________________________________________________________________________ This position is full time and involves responsibilities in: Entry level sales & marketing Entry-level management training-customer service Sales and marketing presentations-customer service Face to face sales and marketing of new services for our clients Sales and marketing techniques Training current sales and marketing reps in customer service Marcaden Consulting cross-trains all employees within leadership development which includes : Interviewing Sales and marketing training fundamentals Team building and mentoring Entry level marketing and sales consulting Benefits & Company Culture: Fun, team building environment Travel Opportunities Leadership workshops & development Financial management, business management, time management Philanthropy events – a chance to give back to the community Recognition for top performers Advancement to management based on performance Pay based on performance

Details: Our sales and marketing firm is the leader in the marketing industry and in tailoring customer service & sales to their needs. Our client wants us to deliver a face to face customer service experience. We do this by taking care of the existing customer base and providing personal care with new customers. Representing the third largest telecommunication company in the world, it is a priority for our team to provide the best customer service, professionalism, and to build, land, and maintain quality customer relationship. Please visit our website at: www. marcadenconsulting .com/