La Crosse Job Listings

Details: SUMMARY: As a member of our Prepared Foods Team, your role will include setting and maintaining attractive Prepared Foods displays and supporting the regional Prepared Foods vision. You will ensure a positive company image by providing courteous, friendly, and efficient customer service to customers and team members. DUTIES: - Give every customer immediate and undivided attention. Surprise and delight the customers with consistent, delicious food. - Ensure a fresh and appealing display by keeping cases and salad/ hot bars clean and well stocked and properly rotated, while checking and ensuring freshness and quality of products. - Weighs, prices, and packages customer selections. - Prepares sandwiches and other prepared foods behind the counter for customers, which may include slicing meats and cheeses. - Maintain accurate department signage and pricing. - Follow department procedures to maintain supplies, backstock and coolers and to track product transfers and spoilage. - Assist with sampling program by keeping sample areas full, clean, and appealing and by sampling products directly to customers. - Follow and comply with established procedures, including Weights and Measures, health and sanitation, and adhere to safe work practices. - Operate and sanitize all Prepared Foods equipment in a safe and proper manner. - This job posting is intended to describe the general requirements for the performance of this job. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned by leadership. REQUIREMENTS: - Previous kitchen, culinary, deli, restaurant, kitchen management, cooking or customer service experience preferred. - Excellent communication skills and willingness to work as part of a team; ability to communicate effectively with customers. - Ability to follow instructions and procedures. - Ability to sell proactively. - Ability to learn basic knowledge of all products carried in the department. - Understand and communicate quality goals and ingredient information to customers. - Ability to visually examine products for quality and freshness. - Effective time management skills. - Strong work ethic and integrity. - Proper handling of knives and other cutting equipment. - Available for flexible scheduling to meet needs of the department. Essential Job Functions: Stand and walk for extended periods of time. Bend and stoop to grasp objects and climb ladders. Bend and twist neck and waist, reach above and below shoulders and squat. Bend and lift loads, not to exceed 50 pounds. Push and pull carts weighing up to 100 pounds. Repetitive use of hands for grasping, pushing, pulling, and fine manipulation. Environmental exposure to extreme temperatures (coolers, ovens, freezer, outdoors, etc.) About Us: At Whole Foods Market, we empower our Team Members to make their own decisions, thus creating an environment where people are treated with respect and are highly motivated to excel. We mentor Team Members through education and on-the-job experience. As a result, we are able to fill a majority of leadership roles from our existing Team Member base. We also recognize that there are individuals with talent outside of Whole Foods Market, and have training programs to bring those new leaders into the company. Our Team Members represent over 50 different nations. We are people from diverse backgrounds and perspectives, yet all work together to meet the needs of our customers. We offer great benefits beginning with a full complement of medical and other traditional group health plan coverage, 401k plan, and a 20% discount at our stores. To learn more, apply your passion today.

Details: Company Summary: Nsight, parent company of Cellcom, Nsight Telservices, and Nsight Tower wants YOU to join our team! Our family of companies provides wireless, business and residential local service, long distance, internet, web hosting and tower erection and maintenance services in the Midwest. Our green initiatives, commitment to customer service and local philanthropic efforts make us an employer of choice in the state of Wisconsin. We’re looking for individuals who are driven, enthusiastic and care about our community. More importantly, we like to hire people looking to grow with an organization and those who are excited about the ever-changing telecommunications industry. Job Summary: Leads staff and manages processes in the Credit and Collection and Payment Processing Departments. Responsible for overseeing the business and consumer credit process with a goal of partnering and supporting sales staff and agents to increase growth while keeping an eye on risk levels. Ensures efficiency and effectiveness of all phases of the collection process with a goal of maintaining our below-industry 60+ day average receivables while minimizing bad debt and write offs. Routinely analyzes accounts receivable trends, statistical reporting, credit scoring results, collection agency results, etc. Oversees all activities involved in the processing of customer payments, refunds, credit card rejects, etc., internal mail delivery and pick up and company imaging. Responsibilities & Duties: Leads staff – Develops and coaches direct reports plus oversees department operations and staff activities including hiring, training, goal setting, auditing, monitoring performance, providing performance feedback, development of employees as well as disciplinary action, when necessary. Ensures staffing model is created and updated as the business changes. Achieves desired results – Oversees development of key department goals, along with metric measurement, and routine reporting about attainment of such goals such as keeping our receivables at below industry average, maintaining low bad debt and write offs, minimizing errors in payment processing, ensuring all customer-impacting activities have quick turnaround, etc. Strategies – Develops, implements and monitors collection, credit and payment strategies. Manages processes - Oversees department operations with a focus on our processes being efficient, effective and current. Builds a culture that includes a continuous process improvement focus. Also ensures all processes have standard operating procedures documented and kept up to date. Policies and procedures - Creates, modifies when necessary, and communicates policies and procedures as they relate to the credit, collections and payment processing operations. Ensures audits are done periodically to ensure appropriate compliance with policies and procedures. Also ensures all credit, collections and payment processing policies and procedures are current and kept up to date on the Loop. Manages credit risk – Ensures we have the systems, staff and procedures in place to interpret customer financial information and Dun and Bradstreet reports to determine consumer and business credit worthiness. In addition, periodically analyzes the results our credit scoring criteria is delivering to ensure we are getting financially-healthy results that allows us to grow. Adheres to applicable laws and codes – Keep abreast of all laws as they relate to credit, collections, consumer protection and accepting payment methods. Ensures the Fair Debt Practice Act is adhered to by staff. Provides direction as needed in handling legal matters. Ensures that collection activities comply with regulations. Supports and partners with other leaders - Interacts with other leaders and their staff to build relationships, demonstrate support and partner on special projects and events, initiate process improvements, or resolve issues that impact either internal/external customers or operations. Supports retail and agent staff in their credit and collection efforts or questions. Also visits retail stores and agents periodically. Collection agency and credit bureau results: Monitors performance results of collection agency and every few years determines if one of the other two credit bureaus would have more to offer than the one we are using at the time. Payment Processing equipment – Ensures machinery is maintained and that our vendors are held accountable. Professional networking and development- Develops and maintains a network of contacts with professionals inside/outside the wireless industry for the purpose of exchanging information involving methods of credit approval, credit reporting, and collection of past due accounts. Seeks information on field and industry trends through the use of publications, conferences, seminars, etc. Active involvement in associations that relate to credit and collections including but not limited to Telecommunications Risk Management Association (TRMA). Budget – ensures adherence to annual budget. Additional: Performs other related duties as requested or needed.

Details: There's an energy and excitement here, a shared mission to improve the lives of others as well as our own. A passion for excellence you won't find anywhere else. We ask tough questions. We push ourselves and each other to find smarter solutions. The result is a culture of performance that's driving the health care industry forward. Nursing here isn't for everybody. Instead of seeing a handful of patients each day, your work may affect millions for years to come. Ready for a new path? Learn more, and start doing your life's best work. (sm) As a Field-Based Case Manager, you'll wear many hats, and work in a variety of environments. Sometimes, you'll interact with members leaving the hospital - possibly with new medications or diagnoses. Or perhaps you'll perform home visits, assisting members with safe, effective transitions from care environments to where they live. You may also act as an intermediary between providers and members - serving in numerous roles, such as educator, evaluator, service coordinator, community resource researcher and more. The result? Fewer hospitalizations, ER visits and costly service gaps; and a less stressed, more effective health care system for us all. Want more flexibility, want more autonomy? Work from your own home and coordinate a visiting schedule that is mutually beneficial to you and the members we serve. What makes your clinical career greater with UnitedHealth Group? You'll work within an incredible team culture; a clinical and business collaboration that is learning and evolving every day. And, when you contribute, you'll open doors for yourself that simply do not exist in any other organization, anywhere. Apply for this position with your eyes wide open. Click here to view the Realistic Job Preview: http://uhg.hr/Field_Based_Case_Manager_UHCCS

Details: Brief Job Summary Reporting to the Director of Client Management, manage aspects of our Client's Nightlife marketing program including development, execution, evaluation, and management. Essential Duties and Responsibilities Oversee multiple project work, while implementing a structured execution process of event marketing practices. Assist with the development and management of program budgets. Create strategic documents for client presentations. Actively participate in client business pitches and presentations. Actively participate in the client brand planning process. Create program analysis reports. Maintain daily written and verbal communications with clients. Oversee management, supervision, and coordination of marketing programs. Identify and problem-solve program challenges and consult with senior management to avoid them. Assist with program account assignments and structures for new business. Debrief and prepare to incorporate new business into account team. Work alongside a client counterparts. Monitor program progress and recommend adjustments as necessary. Assist with the preparation of client contracts. Make company presentations to potential clients and product-specific presentations to existing clients.

Details: SUMMARY Sells and services new and existing customer accounts. Performs sales and service functions which include collections. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Maintains solid customer relationships by handling customer's questions and concerns with accuracy, speed and professionalism. Performs data entry and uses software programs. Talks with customers by phone or in person to initiate and follow-up with customers to sell, collect on an account, answer questions, or resolve problems. Answer basic customer inquires regarding Annual Percentage Rate (APR), service charges, account histories while complying with disclosure requirements, regulations and consumer privacy policies. Issue money orders, complete money transfers and accept payment for bills. Collects on delinquent accounts which may include visiting a customer's place of employment or residence. Cash checks; verify endorsement, receive proper identification and ensure validity. Identify counterfeit currency. Follow cash handling procedures including balancing cash drawer daily, pickup and deposit of center's funds. Maintain appropriate currency logs and required daily paperwork. Perform all actions needed to open and close the center along with complying with all security procedures. Ability to independently operate a motor vehicle to perform various tasks which may include errands, visits to banks and marketing. Successfully complete New Employee Operations Training Program within 90-days of hire date. Successfully complete required regulatory and company’s mandatory training programs within the specified timeframes.

Details: General Description of Duties: Job responsibilities include but are not limited to: the pickup and delivery of cargo trailers, the pick and delivery of cargo to and from various destinations usually within proximity of the consolidation/distribution center, and the loading and unloading of trailers utilizing the same techniques, technology and procedures as a dock worker. Actual duties and schedule may vary depending on terminal location. This is a 'casual' position and employee must be willing to work evenings, weekends and on an as-needed basis.

Details: Motion Industries' salespeople provide the highest levels of technical support in the industry. Our Customer Service Representatives (Inside Sales) professionally represent the Company to our Customers with the knowledge and skills to provide them the product or service they need. Responsibilities Respond to customer inquiries, provide quotes and take customer orders Order and source products Negotiate sale and purchase prices Proactively generate sales and promote Company products Expedite backorders Assist with pulling inventory and preparing shipments Assist with customer returns Interact with customers and suppliers to obtain and fill orders correctly Troubleshoot customer concerns.

Details: WHO IS WORLDPAY? Worldpay is the fastest growing company in the merchant services and card processing industry. Although we are big - 3,400 employees globally serving over 400,000 businesses, processing over 3,200 transactions per minute, 7.4 million payments per day and over 8 billion transactions exceeding $100 billion annually – we operate like a startup company with a culture built on rapid idea generation, innovation, collaboration and an emphasis on the growth and empowerment of our best asset. Our people! With U.S. Headquarters in Atlanta, GA - our global footprint includes offices in London, Cambridge, Gateshead, Harrogate, Edinburgh, Belfast, Bunnik (Netherlands), Sweden, San Francisco, Montreal and Singapore. POSITION OVERVIEW We are currently looking for an NCR Account Executive within our expanding Wisconsin Region. This position will give you the ability to sell the full suite of NCR Merchant Solutions products including: credit and debit card processing, check processing, gift card solutions, and cash advance. Sales goals will be accomplished through acquiring merchant service accounts and selling complimentary products. Your sales efforts will be supported by referrals obtained from building a strong working relationship with NCR partners and other referral sources. The most successful members of our sales team are exceptional at creating long-lasting and profitable relationships, closing business, and keeping relationships producing long-term. Account Executives will be able to prospect efficiently, evaluate opportunities and show value of the brand. When meeting with merchants, the ability to assess need, identify solutions, and negotiate is a must. This position also requires timely and professional responses to all inquiries, especially client issues and concerns. You will have the benefit of defining your compensation package through your personal sales accomplishments. QUALIFICATIONS Bachelor’s degree or equivalent combination of formal education and work experience in a similar role​ Proven sales, relationship management and/or account management skills Self-sourcing and consultative business-2-business experience selling a complex suite of products is preferred Written and Oral communication skills along with an intermediate level of competence using MS Office suite, e-mail, and salesforce.com Home office equipped with fax and/or scanner, printer and personal computer with internet access, plus smart phone enabled with enterprise e-mail access Ability to Work Evenings and Weekends Comfortable with face-to-face prospecting Strong closing capability Results driven, well organized, and have strong follow-up skills. Ability to develop and maintain strong business relationships Working knowledge of Microsoft Office products (Word, Outlook, and Excel) and Internet usage 2+ years outside sales experience Knowledge of POS industry hardware, software, and procurement WHAT MAKES WORLDPAY SPECIAL? Worldpay is a place where you can make a real difference. Not only in your own career, but in the businesses of the customers we serve and support across the globe. At Worldpay you can expect to join a world-class family. Not only are we the fastest growing company in our industry, but we are also the fastest at investing in the success of our people. With industry leading customized training programs, proprietary software, equipment, tools, partners and referral programs, we’re committed from day one to the success of our number one asset, our people. They are what make Worldpay special. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Worldpay to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

Details: GENERAL SUMMARY OF DUTIES - The Supply Chain Technician is responsible for receiving, keying, and promptly distributing all supplies within the facility, as well as reviewing and maintaining all Min/Max levels for storeroom safety stock as well as all other stocking locations. The Supply Chain Technician is also responsible for conducting physical inventories of all POU areas according to the defined schedule. DUTIES INCLUDE BUT ARE NOT LIMITED TO: • Deliver supplies in an accurate and timely manner • Is authorized to transport and deliver legend drugs, non-prescription drugs, contrast media and drug-containing devices relative to core competencies of the position • Place safety stock in proper location • Receive expedited deliveries, accurately key receiving into the SMART system, and deliver to appropriate department(s) • Receive all crossdocked items into the SMART system as appropriate • Review Min/Max for storeroom safety stock daily and place orders appropriately • Count par level areas (POU areas) weekly according to schedule • Ensure POU items have the appropriate barcodes • Perform QA random checks on totes per approved policy • Rotate stock in POU areas and backup storeroom areas to ensure no items are out of date • Check after-hour logs for charges and determine how to avoid reoccurrence • React appropriately to POU "critical point" messages and stock outs • Process all "returns to vendor" or "returns to backup stock" appropriately • Provide assistance to the POU Station personnel as well as provide assistance with problems, questions and concerns at the nurses stations • Handle all emergency supply situations • Rotate "on call" as appropriate • Perform other duties as assigned • Practice and adhere to the "Code of Conduct" philosophy and "Mission and Value Statement"

Details: Join the #1 office products company Are you competitive and like to be # 1? Do you want to work for a company that has a competitive edge and is # 1? If you answered yes to these questions, then we have a great opportunity for you to join the business-to-business sales force of one of the world’s most recognized and respected companies - Staples Advantage®. We are the Contract Sales Division of Staples, Inc. and focus on serving mid-sized businesses to large companies. As a Business Consultant, you will show prospects how Staples delivers the right office and facilities product program and services for every area of their organization. Position Summary: We are currently seeking a motivated, high-energy Business Consultant to focus on new account development in the MadisonGreen Bay, WI area. Primary Responsibilities: In this position the right candidate will, Effectively utilize our Staples sales strategy and ensure the company meets revenue and profit objectives through targeted prospecting of small, mid-size and large accounts Be responsible for developing a new customer base Work with a defined sales quota focusing on initiating relationships with multi-level decision-makers through phone, marketing mailer campaigns, in-person contacts, and presentations Have a typical work week consisting of office and field days including face-to-face contact with your prospective new accounts

Details: ServiceMaster is committed to Diversity and Inclusion. We encourage diverse candidates to apply to this position. An Equal Opportunity/Affirmative Action Employer – of Minorities/Females/Vets/Disability Position Overview Applies company products to residential structures according to work orders and as needed based on service requests; completes required production forms at end of daily work order assignments. Responsibilities • Prepares job sites for termiticide treatment. • Applies termiticides to residential structures according to work order specifications, safety procedures, and label instructions. • Verifies that job specifications are appropriate for work orders. • Drives company vehicle to customers’ houses or places of business. • Maintains vehicle and equipment in clean and proper operating condition. • Completes required production forms at end of daily work order assignments. Education and Experience Requirements • High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Knowledge, Skills, and Abilities • Ability to read and comprehend simple instructions, short correspondence, and memos. • Ability to write simple correspondence. • Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. • Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. • Maintain licenses/certificates as required by federal, state, or local regulations. • Maintain valid driver’s license. Disclaimer The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Details: Division: Globe University Department: Academic Services Reports to: Dean of Education Type of position: Part time Position close date: Globe University, located in Madison West, WI is currently searching for qualified candidates to apply for the following open position. If interested, please submit your cover letter and resume attached as one document to the link supplied. Accepting applications for: Temporary Campus Librarian The Campus Librarian oversees all operations of the library. The Campus Librarian provides direction according to generally accepted standards for library operations, as appropriate for the mission of Globe Education Network. Responsibilities of this position may include: Successful candidate will be responsible for day-to-day management of the library. Duties include delivering reference services both in-person and online, supervising student assistants, planning and teaching information literacy sessions, enforcing circulation policies, collecting usage statistics, and fulfilling ILL requests. Experience with information literacy instruction and reference are preferred. Ideal candidates possess the following qualities: Student-centered philosophy in support of academic excellence Strong written and verbal communication skills, with a focus on quick response time Effective problem-solving and interpersonal skills Demonstrated ability to learn and use necessary technology quickly and adeptly Adaptability; able to succeed in a fast-paced and ever-changing work environment Passion and enthusiasm for discipline and/or area of profession

Details: The Lead Application Developer position will be responsible for the leadership and the continual improvement of the Dean Health System web development team. This is an exciting opportunity to work with leading edge web technologies. This lead position will focus primarily on extending and guiding Dean Health / SSM Health Care’s web technology efforts. Responsibilities will include the following: Leading and mentoring a team of web developers, continual innovation through the evaluation of emerging web technologies, the ability to excel in working with different development methodologies, and acting in a project management. This position will be responsible for implementing web solutions using the following technologies: Microsoft SharePoint (2007, 2010, & 2013), SharePoint Designer, SQL Server Management Studio Express, SQL, Classic ASP/VB Script, HTML, JavaScript, CSS, JQuery, XML and XSLT. In addition, this position will represent the web development team as the primary point of contact for Dean Health System **This position also offers flexible schedule and a possible opportunity to work remotely. Candidates must be local to the Madison, WI area. **

Details: I&E Electrical Engineer – Maintenance & Reliability Greater Baton Rouge, LA 100-125K and bonus Relocation offered. A large publicly traded chemical organization just outside of Baton Rouge, LA is looking to add an I&E Electrical Engineer to their team. This individual will be responsible for supplying all the necessary technical support for the plant including equipment integrity and reliability. This will partner and work cross functionally with both the engineering and maintenance departments. Responsibilities: Manage all maintenance I&E issues Lead and supervise I&E projects for the plant Manage and lead infrastructure projects Work on establishing/changing maintenance strategy across all units from reactive to preventative/predictive strategy Take charge of improving the aging infrastructure at the plant as well as develop policies/procedures to be proactive in the future Take full responsibility of Instrumentation and Electrical subject matter. I.E the expert. Perform root cause failure analysis (RCFA) on equipment failures and recommend corrective actions on instrumentation and electrical equipment that has failed Qualified candidates will have 5+ years of experience in an Instrument/Electrical Engineering or relevant role. Bachelor’s degree is a must. To apply for this position please email Kris Kieres at : A copy of your resume in a Word document Also include 3 Professional references. Kris Kieres Liberty Personnel Services 484-238-1976 www.linkedin.com/in/kriskieres @kk_libertyjobs Keywords: Plant, Facilities, equipment, pipeline, pumps, compressors, instrumentation, maintain, RCA, production, technicians, electrician, electrical, process, mechanical, generation, project, manager,

Details: The Account Manager provides world-class customer service to our Business Partners, Agents, Brokers Dealers, Insurance Carriers, TPAs, employer relationships and channel partners. They provide support to external sales force and take ownership for relationships through education, on boarding, and providing self service options to mid to large sized, strategic groups. Responsibilities: Retain existing Business Partners through reactive servicing On boarding of new relationships that are mid to large size with some complexity. Complete problem resolution for Business Partners in a professional and timely manner Pro-actively maintains ongoing communication. Effectively sources and identifies client needs, gains feedback on our service levels. Ensures resolution of identified needs and/or escalates to Relationship Managers. Handles confidential and non-routine information. Maintains confidentiality of all corporate, client, and research matters. Presents HSA information in a group setting including webinars and face-to-face. Creates and maintains documentation, policies and procedures for assigned relationships.

Details: Barnes Group is proud of their past and excited about their future. Our company embraces enthusiasm, imagination, drive and ingenuity to drive success in everything they do as outlined in our Mission Statement – “Empowering people to leverage their creativity, talent and commitment to excellence to perform at their best and improve customer’s performance…every day”. An excellent career opportunity exists within the Associated Spring business unit. We are seeking a dynamic individual to play an integral role in driving and supporting our business goals and objectives for profitable, sustainable growth. The right candidate should have a proven track record of leadership and building collaborative teams, to bring about results. He or she will “lead by example” and act as a proactive liaison between the Division Manager and manufacturing personnel to champion change initiatives. If you are a high-energy individual who thrives in a fast-paced environment, please submit your name for further consideration Corporate Values: Integrity, Empowerment, Emotional Intelligence, Collaboration, Competitiveness, Continuous Improvement, Workplace Fairness, and Globalization.

Details: Contact: Job Summary: If you enjoy working in a fast-paced, fun paced environment that is challenging and allows you to apply your personality and skills in a variety of ways, becoming a Supervisor for a Dunkin' Donuts franchisee is a great career choice. Our team is committed to making our guests' day by serving them with a great product. Everyone on our team works together and takes pride in doing a good job. if you are ready to roll up your sleeves and lead a winning team, this is the right opportunity for you. Job Responsibilities: Drive sales through effective execution of restaurant standards and marketing initiatives. Follow processes to control labor costs, food costs and cash on their shift. Ensure the safety and security of the team and guests through a focus on preventive maintenance and cleanliness. Operations Excellence For Guest Satisfaction: Hold our guests as the highest priority and role models exceptional guest service. Promote an environment where there is a sense of urgency to satisfy guests. Ensure that Brand standards and systems are executed on their shift. Team Environment: Promote a team environment through respect, coaching, feedback and recognition. Support the training of crew members. Hold themselves accountable for responsibilities on shift. Competencies Required: Guest Focus: anticipate and understand guests' needs and exceed their expectations. Passion for Results: set compelling targets and deliver on commitments Problem Solving and Decision Making: identify and analyze problems, explore other alternatives and use sound business judgment to take decisive action Building Effective Teams: get the right people in the right places, enabling them to make decisions and celebrate success as a team. Conflict Management: use Interpersonal skills to confront tough issues resolve disagreements constructively.

Details: CenturyLink Technology Solutions, which operated as Savvis until Jan. 21, 2014, delivers innovative managed services for global businesses on virtual, dedicated and colocation platforms. With deep IT infrastructure experience and an advanced network at the foundation, CenturyLink Technology Solutions services are enhanced by flexible automation and customization choices, enabling enterprises to focus on business results and advancements for their customers. CenturyLink Technology Solutions accolades include being named the No. 2 retail colocation provider by Synergy Research Group and Frost & Sullivan and earning cloud and managed hosting leadership recognition from leading industry analyst firms. CenturyLink Technology Solutions is an operating segment within CenturyLink, an S&P 500 company listed among the Fortune 500 list of America’s largest corporations. The CenturyLink Technology Solutions - Sr Lead Client Relationship Mgr. - QA is responsible for managing the client relationship with respect to all aspects of service delivery. The Sr Lead Client Relationship Mgr. - QA oversees the installation of new services, all aspects of ongoing delivery of services in a steady-state environment, and the resolution of service issues. In addition, the Sr Lead Client Relationship Mgr. - QA works closely with Sales to identify new business opportunities and renew existing services to their assigned client account(s). Primary responsibilities include conducting regular customer meetings, incident awareness and escalation, issue trending and problem management, and cure plan development and execution. Position Objectives: Provide oversight and management of Quality Assurance activities supporting the Client’s services to ensure regulatory compliance. Revenue retention and growth for assigned customer base Manage the client relationship and gain Trusted Advisor status Achieve and maintain reference status with assigned client(s) Serve as Customer Advocate Promote solution stability through incident trend analysis, problem management, and cure plan development and execution Ensure efficiency and effectiveness in the CenturyLink Technology Solutions support model. Activities include maintaining regular audits, contact management, customer specific support procedure coordination. Align with sales teams to develop account strategies and meet with targeted customers on a regular basis to strategically build a partnership and grow revenue Essential duties: Assists in the technical development, review and approve system records and procedures for the Services Act as the primary point of contact for all Customer-related compliance and audit activities Monitors and ensures QA oversight activities for the Services Lead development and implementation of quality reporting in support of the Services Provide reporting for Quality Assurance activities, as appropriate Regularly evaluate quality systems supporting Customer’s regulatory requirements. Supports quality systems improvements for the Services, as appropriate Support quality training initiatives within Customer’s support team, as appropriate Review and support quality assurance efforts associated with generation of Standard Operating Procedures (SOPs) to address quality related activities within the Services Generates and evaluates trend reports and metrics in support of the Services Implements corrective and preventive actions to address adverse trends and quality systems gaps within the Services Support knowledge management initiatives in providing operational oversight to the support teams, for the Services Main point of contact for inquiries relevant to customer regulatory audits Ensures agreed upon turnaround times and quality of the CTS execution of Client's Quality protocols, as mutually agreed to Main point of contact for updates on the QMS Implementation at CTS Provide Program Management expertise in managing Service Level Agreements and other aspects of the client contractual agreement Communicate effectively with peers, superiors and subordinates, as well as C-Level Executives on client and CenturyLink Technology Solutions sides Maintain proactive customer communication to foster a high touch relationship. Develop and maintain project plans and action item lists and conduct regular customer status meetings to keep projects and actions on track with dates and owners Schedule and lead effective team meetings which will include field and/ or corporate resources. Successfully interact with other organizations within CenturyLink Technology Solutions to deliver seamless implementations & service to clients Support the CenturyLink Technology Solutions Client Loyalty program through customer education, and by encouraging client contacts to participate in the program by providing their feedback. Respond to survey alerts by adhering to the closed loop process. Serve as an escalation point 24/7 for production impacting incidents

Details: Position detail PMP Certification is a plus Experience leading large complex projects Cross functional and Cross divisional experience is a plus Position Objective The Project & Program Administrator serves as a project leader for divisional and cross-departmental projects. Facilitates the development and implementation of project management strategies and processes to support divisional and/or cross divisional projects to successful completion. Leads and manages large complex projects for the division; regularly successfully runs projects of high complexity; regularly successfully runs high-risk projects. Delivers them on time, within budget, and in accordance with pre-defined specifications. May also provide portfolio management of large complex projects/programs for the division. Ensures effective integration and communication between multiple projects, and quality project performance information distribution. Also researches, provides and improves divisional project management best practices. Primary Accountabilities Project & Program Management (40%) Serves as project leader for complex divisional, cross-divisional and cross-departmental projects. Provides guidance with regard to project direction, project plans, implementation, and measurable results. Manages project risks, resources, timeline, and reporting. Creates and implements change management plans in conjunction with divisional or cross-departmental projects. Coordinates project resources from a variety of areas to manage project dependencies. Constructs and implements project roll-out plans for the division. Acts as liaison with other divisions on necessary projects, ensuring effective integration and communication. Promotes collaboration and consensus in decision making on projects among a diverse group of people with differing attitudes and objectives. Provides input into the project resource prioritization process. Project Management Expertise (40%) Implement project management corporate driven standards and best practices within the division. May provide mentoring/coaching on project management standards and best practices within the division. Stays abreast of project management methodologies and guidelines set forth by the Project Management Body of Knowledge (PMBOK). Mentor and collaborate PL departments on project management methodologies and advises on best practices to manage project scope, time, cost, communication, and resources. Develops, implements, and utilizes a standard project management methodology, tools and templates on all projects. Promotes project management within the organization. Organizational Change Management (10%) Provides organizational change management strategies to enable the successful transformation of employees and independent sales agent segments. Maintains pulse of the alignment between strategy, culture and talent and drives culture-shaping initiatives. Works with division leaders and project sponsors to develop proactive end-to-end action plans with the goal of ensuring the change objectives are adopted successfully after rollout. Creates a scorecard to assess overall project success. Implements plans to engage users, preparing and guiding them through the transition to a new solution, and helping users and the overall client organization to maximize value from the change. Works with divisional leadership to assesses divisional culture and user behavior to identify potential roadblocks and challenges. Identifies the barriers and potential points of resistance to change. Develops strategies to reduce the resistance and address uncertainty surrounding the change to foster positive acceptance. Partners with Communication to develop a common communication implementation strategy to ensure consistency and effectiveness in change-related communications across the division. Divisional Portfolio Management (10%) Manages processes to facilitate the prioritization of projects for efficient use of resources within the Sales division. Ensures that prioritization processes support project selections based on alignment to corporate goals. Maintains the divisional project and process database and related tracking tools. Provides project portfolio status updates to leadership including a roll-up executive summary of all Sales projects. Conducts research and makes recommendations on confidential, high priority and sensitive projects or processes. Coordinates with business partners from Education, BWS, I/S, PR, and Sourcing as needed to ensure successful implementation of divisional projects. Establish and execute communication plans for effective executive oversight. Collaborates at a cross-divisional level to ensure success and issue resolution.

Details: The QTI Madison branch is recruiting for a premier Madison, WI company. We are seeking top notch Java Developers. The company is willing to pay relocation. Responsibilities: Work on the downstream component of the Policy Administration system. This component will do some heavy XML processing before it is sent to the downstream systems for reporting. It is memory and performance intensive application and the developer needs to be well versed with java tuning. Communicate constantly with Business for requirements, create designs, present them to Architecture and Leadership groups and develop them.