La Crosse Job Listings

Details: Position Summary: Test and troubleshoot electronic and electro-mechanical assemblies per applicable documentation and quality workmanship standards. Essential Functions: Perform tests in accordance with test procedures. Document testing and record test results. Troubleshoot and correct malfunctions at the component and subassembly level. Solder various components to PCB Assemblies. Adhere to “General Requirements of Facility Team Members.” Perform other assignments as required.

Details: The Part-Time Customer Service Representative interacts with customers in response to inquires about products and services. Handles customer transactions. Assists the Manager in administrative duties, customer relations activities, and other duties that support the operation of the store. The Part-Time Customer Service Representative works 20 to 24 hours per week. Duties of Job Establish excellent business relationships with the customer and handle customer complaints. Accomplish daily computer functions. Answer the telephone. Make courtesy calls on customers. Perform assigned collection duties. Balance the cash drawer. Perform banking procedure of pickup and deposit. Perform all actions needed to open and close the store. Complete all security checks each day. Learn how to solicit for new business development. Be able to complete Daily Reports. Perform other duties or instructions legally required by management.

Details: We’re coming up with ways to build the world’s most incredible foodservice equipment; we’re thinking outside the box to design efficient and reliable components; and we’re bringing innovation to life each and every day with dreamers like you. The Design Engineer will design product components by planning and designing mechanical and electromechanical products and systems, and coordinating activities involved in fabrication, assembly, operation, application, installation, and repair of mechanical products and systems. The Design Engineer will also enhance existing products by improving function and/or reducing costs by modifying systems, equipment and components. This position reports directly to the Senior Manager of Engineering and is located in Shreveport, Louisiana.* If you’re up to the challenge, the reward is satisfaction . . . and knowing you helped build something real. Join our passionate team and help build something you can be proud of – a future filled with passion, pride and satisfaction. Essential Job Functions: Design products or systems such as instruments, controls, robots, machines and mechanical, thermal, hydraulic, electrical or heat transfer systems. Review technical problems, and recommend possible solutions such as part redesign, substitution of material or parts, or rearrangement of parts or subassemblies. Coordinate the fabrication of models and prototypes to evaluate the integrity of the design. Coordinate the fabrication of test control apparatus and equipment, and development of methods and procedures for testing products or components. Analyze indicated and calculated test results in relation to design or rates specifications and test objectives, and modify or adjust equipment to meet specifications. Coordinate the specification of operation, maintenance and repair activities to obtain optimum utilization of equipment and components. Design components and systems to interface with equipment, hardware and software. Evaluate field installations and recommend design modifications to eliminate equipment or system malfunctions. Direct supervisory responsibilities of approximately two Technologists.

Details: Drive your Future! Pilot Flying J is seeking an efficient and flexible Restaurant General Manager who will handle our high-volume, quick service restaurants. You will be accountable for the financial and operational performance of the restaurant. The Restaurant General Manager will also be: Ensuring excellent hospitality and customer service Creating a positive work environment for team members Implementing Human Resource decisions As a Restaurant General Manager, you will build, coach, manage and develop teams from a staffing, interviewing, hiring and training standpoint. You will also ensure that the restaurant is in compliance with all local, state and federal regulations. Additional responsibilities for the Restaurant General Manager include: Ensuring customer satisfaction Compiling work schedules Performing P&L analysis Controlling inventory What Are We Looking For? As a Restaurant General Manager, you must have excellent team leadership and customer service skills. You must also exemplify integrity and accountability at the managerial level. Additional requirements of the Restaurant General Manager include: Minimum 2-3 years of management experience in the retail, restaurant, grocery or other service industry with responsibility for financial results Previous management proficiency in high volume retail with P&L accountability Ability to work a flexible schedule of nights, days, weekends and holidays Benefits: *For a more detailed list of benefits and other position specific information, please view our job postings: http://www.pilotflyingj.com/ Nation-wide Medical Plan/Dental/Vision 401(k) Flexible Spending Accounts Adoption Assistance Tuition Reimbursement Flexible Schedule Weekly Pay

Details: Are you a friendly, enthusiastic individual that enjoys administative work? Do you like working in a fast paced environment? Bring your energy, positive attitude, and excellent communication skills to Care Wisconsin! Care Wisconsin offers a great benefit package, including casual dress (that means jeans) every day! Summary This position provides valuable support to the Care Team (CT) by understanding program operations and ensuring efficient and effective office operations and often functions as a liaison with members, families, community members, providers and others in providing clear information, assisting with record management and member service authorization and coordination. Essential Responsibilities • Assist with service authorizations and member requests process. • Process census, informational and workflow documents as requested. • Provide clear communication to various parties via phone, in-person office visits, email, fax and mail correspondence. • Assist with management of all hard copy forms and files for Family Care members within the county. • Coordinate communication of all member status changes to necessary departments and outside parties. • Maintain supply and equipment inventories. • Assist in coordination of staff, council, workgroup and educational meetings. • Responsible for oversight of building, reception and office areas and equipment cleanliness, orderliness and maintenance. • Coordinate employee orientation. Knowledge and Training • Ability to work independently with limited supervision. • Excellent organizational , prioritization and decision making skills. • Ability to gather information, analyze data and make recommendations based on information. • Ability to present positive self and organizational image. • Ability to communicate effectively both verbally and written. • Develop and maintain effective relationships and provide outstanding customer service internally and externally. • Ability to work effectively in a team environment. • Ability to evaluate processes and procedures for continuous process improvement. • Ability to adapt to and work effectively in a fast paced and changing environment with multiple priorities. • Intermediate word processing, spreadsheets and computer software skills. Education and Experience High School diploma and two years of administrative experience or a combination of equivalent education and/or experience. Preferred Healthcare or insurance industry experience and knowledge and understanding of medical terminology. Care Wisconsin is an Equal Opportunity Employer and will provide reasonable accommodations to qualified individuals in compliance with the Americans with Disabilities Act. Individuals are encouraged to speak with Human Resources or management if they may have a potential need for accommodation.

Details: Company Summary: Nsight, parent company of Cellcom, Nsight Telservices, and Nsight Tower wants YOU to join our team! Our family of companies provides wireless, business and residential local service, long distance, internet, web hosting and tower erection and maintenance services in the Midwest. Our green initiatives, commitment to customer service and local philanthropic efforts make us an employer of choice in the state of Wisconsin. We’re looking for individuals who are driven, enthusiastic and care about our community. More importantly, we like to hire people looking to grow with an organization and those who are excited about the ever-changing telecommunications industry. Job Summary: Provide sales support to wireless sales consultants, agents and major account representatives. Perform administrative functions and provide customer support to current and potential customers over the phone and in person. Retains current business through telephone contact. Implement sales support projects as needed. Responsibilities & Duties: 1. Analyze customer account information, perform rate plan analysis, analyze and resolve billing issues. 2. Provide general sales support to wireless sales consultants, major account representatives, Inside Sales Reps and agents. Perform tasks such as system data entry, preparation of phones for sale, ESN change processing, equipment delivery, inventory tracking, literature stocking, and writing and sending correspondence 3. Work with customers to provide sales support and customer service over the phone and in person. Promote and explain Cellcom services to business and consumer customers. Handle billing questions. 4. Assist with preparation of rate and proposal presentations. 5. Assist sales staff in professionally responding to current and potential customer inquiries. 6. Assist with trade show and tabletop set-up and staffing. 7. Assist with walk-in customer sales opportunities including activating new equipment, billing questions, general customer service responsibilities, etc… 8. Participate in training opportunities on products and services and attend sales meetings 9. Implement sales support administrative projects as needed. 10. Continually enhance knowledge of Cellcom products and services in order to provide quality sales support and respond to customer requests.

Details: Nsight, parent company of Cellcom, Nsight Telservices, and Nsight Tower wants YOU to join our team! Our family of companies provides wireless, business and residential local service, long distance, internet, web hosting and tower erection and maintenance services in the Midwest. Our green initiatives, commitment to customer service and local philanthropic efforts make us an employer of choice in the state of Wisconsin. We’re looking for individuals who are driven, enthusiastic and care about our community. More importantly, we like to hire people looking to grow with an organization and those who are excited about the ever-changing telecommunications industry. Job Summary: Creates a welcoming, comfortable environment for customers in shop by providing fast and friendly service, quality products and a clean, safe store environment. Takes orders, prepares coffee and food, and collects payment. Responsibilities & Duties: • Delivers exceptional customer service to all customers who walk through our doors. • Brews coffee, espresso, lattes, tea, and hot chocolate; and be knowledgable about our offerings. • Prepare and serve beverages and food items consistently by adhering to Glas procedures. • Must enjoy a fast paced environment. • Keeps the store clean. • Stock work stations and prep work • Be flexible with scheduling to meeting business needs.

Details: Dean Clinic is one of the largest integrated healthcare delivery systems in the country. Established in 1904 and headquartered in Madison, Wisconsin, Dean provides medical and health services through a network of clinics located throughout Southern Wisconsin. At Dean, we are committed to improving the health of our community and being one of the best providers of healthcare in the country. Our goal is to provide unsurpassed quality and compassionate care to every patient, every time. If your first priority is to provide the very best customer service to those you serve, apply today! Position summary The Work Comp/Company Accounts Representative is responsible for ensuring all Worker’s Comp services provided are billed accurately and timely in accordance with State and Federal regulations and that payments are received timely and accurately. This position is responsible for setting up Worker’s Comp and Company Accounts, sending claims and statements, resolving correspondence, completing legal forms and collecting outstanding account balances. This position will have knowledge of Worker’s Compensation Law and all third party payor contracts and billing requirements for WC/Co Accts., insurance terminology, CPT-4, ICD-9 and HCPC coding to facilitate accurate resolution of reimbursement issues. Qualifications: Required: High school diploma or equivalent. Three (3) years of experience in a medical billing or insurance business office. Insurance claim filing or healthcare registration experience. PC experience, 10-key, and typing skills. Excellent communication and organizational skills. Preferred: Knowledge of insurance terminology. Familiarity with CPT-4 and ICD-9 codes. Epic Resolute or Prelude experience. Knowledge of current state and federal Worker’s Compensation laws and regulations. Essential Physical Functions: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to sit continuously for extended periods. Ability to see fine print and to use the computer for extended periods. Ability to continuously perform fine motor tasks, such as computer, writing or phone tasks. Ability to hear and converse on the phone and in person. Ability to safely lift lightweight boxes or equipment weighing up to 20 pounds. Dean is an Equal Opportunity Employer and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. #CB

Details: JOB SUMMARY The Cashier is responsible for accurately collecting and reconciling revenue while providing exceptional hospitality services to all guests in an attentive, friendly and efficient manner. DUTIES AND RESPONSIBILITIES Guest Service § Maintains pleasant, friendly and professional demeanor with all guests, co-workers and clients § Acknowledges and greets guests immediately while maintaining a professional and friendly demeanor § Addresses guests using last names when appropriate § Maintains accuracy and composure while under pressure § Appropriately uses the salutation of the day and welcomes guests to the location § Uses proper Towne Park phone etiquette § Assists guests with directions and all other inquiries § Provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area Financial and Reporting § Determines guest charges and processes payments via cash, credit, or direct billing § Accurately categorizes tickets for audit purposes § Collects and reconciles revenue accurately and furnishes payment receipts § Completes accurate and timely shift reports § Follows all standard operating procedures related to cash banks § Operates equipment, including registers, gates, and credit card machines § Obtains information about daily events and rates to be charged Systems and Standards § Maintains clean, neat work environment including all surrounding areas of cashier booth, parking area, trash receptacles and ash urns § Completes all tasks in a timely manner as instructed by the Lead Cashier/Account Manager § Treats guests and associates with courtesy, respect and dignity § Follows all appearance standards as set forth by Towne Park, including complete approved pressed uniform § Follows all attendance standards as set forth by Towne Park, as required by the scheduling which may vary according to the needs of the location § Executes all terms and conditions as set forth in the Towne Park Associate Handbook and other policies and procedures Safety and Risk Management § Follows site-specific safety and security procedures § Practices preventative safety procedures as set forth by Towne Park § Immediately reports all accidents and incidents observed on the shift to a Guest Service Coordinator, Lead Cashier or Account Manager § Uses only equipment trained to use and operates all equipment in a safe manner § Remains attentive of all potential high risk areas for claims prevention § Reports all potential high risk areas and safety concerns to manager § Protects guest confidentiality in accordance with HIPPA requirements where required § Maintains the security of customer financial and indentifying information KNOWLEDGE, SKILLS AND ABILITIES § Must be able to read and write standard English language § Must be able to read and comprehend simple instructions, short correspondence and memos § Must be able to write simple correspondence § Must be able to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization § Ability to add and subtract three digit numbers and to multiply and divide with 10’s and 100’s; ability to perform these operations using units of American money § Ability to understand 24 hour and military time systems § Ability to understand rates applicable to time passed QUALIFICATIONS § High school diploma or general education degree (GED); OR one to three months related experience and/or training; OR equivalent combination of education and experience PHYSICAL DEMANDS AND WORK ENVIRONMENT The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. § Must be able to stand during entire shift, occasionally sit, climb or balance, stoop, kneel, crouch or crawl § Must be able to regularly use hands to finger, handle, feel; reach with hands and arms and talk or hear § Must be able to regularly lift and/or move up to 20 pounds frequently and up to 50 pounds occasionally § Must have close vision, distance vision, peripheral vision, depth perceptions, and ability to adjust focus § Flexible and long hours sometimes required

Details: The position is responsible for the operation of diagnostic ultrasound equipment for the performance of all ultrasound procedures at a technical level not requiring direct supervision. Essential Functions: Completes double identification on all patients prior to the procedure. Operates diagnostic ultrasound equipment. Performs ultrasound examinations that include abdominal, retroperitoneal, obstetrical, gynecological, echocardiograms, stress echocardiography, transesophageal echocardiograms, carotids, vascular, and small parts ultrasound. Assist physician in needle biopsies and aspirations. Reviews each examination and examination diagnoses for technical accuracy: presents completed examination to radiologist or interpreting physician. Assesses patient condition, ensures patient safety through proper use of restraint/support devices. Positions and transports patients as comfortably as possible. Records diagnostic information on pacs, videotape, or film. Completes the appropriate paper worksheet for submitting of the procedures to the interpretating physician. Identifies anatomical orientation on all required images and ensures proper identification on all images. Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patient ranging from newborn to geriatric. Performs proper computer skills to include all appropriate edits, status changes, charges, and any other process necessary for proper patient charges. Performs examinations in an accurate and timely manner. Participates in the orientation and training of new employees. Follows established department policies/procedures, quality assurance programs, safety, environmental and infection control standards. Enhances self-growth and development through participation in educational programs, current literature, in-service meetings, and workshops. Participates in own performance appraisal by identifying goals and reviewing progress with supervisor. Able to operate the teleradiology system for the transmission of images to off-site facilities or the radiologist’s homes. Additional Responsibilities: Additional duties as may be assigned by your supervisor. May perform duties off- site under Leased Services Agreements.

Details: • Troubleshooting plc, robot , hydraulics and maintenance problems • Problem solving ability through teamwork • Maintain accurate records • Minimize equipment down time • Work in a manner that is in accordance with established safety procedures • Read, understand and troubleshoot equipment with the use of hydraulic, pneumatic and electrical schematics and prints • Must be willing to expand knowledge to perform the job • Participate and perform in a team environment • Maintains quality, productivity, cost, safety and morale to achieve positive results in all areas. • Other duties as assigned. *Li-Pi *CB

Details: Z Wireless is a retail sales and service company operating Verizon Wireless Premium Retailer stores throughout the United States. Founded in 2000, Z Wireless has experienced exponential growth throughout the years. Through the many mergers, acquisitions and expansions of the wireless industry, Z Wireless has remained an exclusive and loyal partner of Verizon Wireless. Z Wireless has long been one of Verizon�s top wireless performers with an unwavering commitment to superior customer service and an unparalleled drive to exceed the industry benchmarks and metrics. Z Wireless has increased their footprint within the central United States and is considered one of the largest exclusive and premiere Verizon Wireless Retailers in the country. PositionWireless Consultant Description As Wireless Consultant, you will help to build business and develop a good reputation of your store by providing attentive, helpful, and friendly service to create raving fans of Z Wireless’ customers. Also you will be responsible for creating and maintaining a continuous relationship with customers after the point of sale by following up with them on a regular basis. You will be expected to lead yourself and live the spirit of the Z Wireless’ Way every day. You will also be expected to ensure that you adhere to the policies and procedures as provided in the Z Wireless’ Hand Book, along with any other duties assigned. Exceed your personal sales goals. Learn the Z Wireless Sales Process and apply it to all of your responsibilities. Follow the Z Wireless Sales Process with every customer interaction, maximizing your customer interactions and ensuring your customers had a WOW experience. Know and abide by everything in Z Wireless Retail Policy and Procedure Book, which includes but is not limited to: timeliness, dress code, and personal conduct etc. Ensure that your personal scores on carrier promoted programs for customer feedback, such as surveys and secret shops, always exceed the carriers stated expectations. Live the spirit of Z Wireless Way by completing your TVP. Engage in daily TVP conversations with your manager. Stay informed on carrier promotions, calling plans, and Z Wireless pricing on all products. Engage in ongoing training in a commitment to constant improvement so that you are prepared each day to exceed your goals. Ensure your persona l customer follow-up is always current, including any carrier supported customer follow-up, such as Verizon’s Five Star customer contact program. Demonstrate integrity and honesty as it relates (but is not limited to) cash, inventory, timeclock, commissions, customers, etc. Other responsibilities as assigned. CategoryRetail / Sales

Details: Brunswick is the market leader in the marine, fitness, bowling and billiards industries; and our participation in these industries is deliberate. No company has Brunswick's breadth and scope in the marine industry. No company equals Brunswick's quality and innovation in fitness equipment. And no company possesses Brunswick's knowledge and heritage in bowling and billiards. Manager, Controls and Rigging Programs Overview: The Manager of Controls and Rigging Programs will oversee the portfolio of projects for new product development within this product category using Brunswick's High Performance Product Development Process (HPPD), from the concept phase through the start of production. This includes close coordination with Category Management team for business and customer requirements along with the larger cross functional team including members from engineering, manufacturing, procurement, quality, service, parts & accessories, finance, and demand planning. About the Company: Mercury Marine (a division of Brunswick Corporation, NYSE:BC) is the world leader in the manufacture of recreational marine propulsion engines. Employing Lean Six Sigma methodology, we have made lasting improvements in our products, processes, and service that have earned us J.D. Power Awards for Customer Satisfaction on both the Optimax 2-stroke and MerCruiser sterndrive power. Being the world leader doesn’t happen by chance. It takes investment in leading edge technologies and top rated talent to create and maintain innovative product offerings that shape the future of marine propulsion. We are ready to make that investment in you! Responsibilities include: Developing the program contract and business case Managing Portfolio budget and program budget: Capital & Program Expense Coordination and oversight of 10 year product plan with Category management Ensure all program requirements are met Determining scope of the program Supporting the VoC process Presenting Program Gate Review to Product Governing body Leading development of the overall program work plan

Details: Job Title: Food Safety Inspector Department: Food Safety Services Supervisor: Regional Manager Description of Job Function: Conduct food safety audits of client’s facility. Provide technical training to management and employees at client’s facility regarding the adequacy of food safety program, integrated pest management, operational methods and personnel practices, maintenance for food safety and cleaning practices. Communicate verbally to management on the level of food safety existing at the facility. Prepare a written report for management, recapping all issues of observations and, if needed, corrective actions that should be taken. The food safety inspector must be able to be away from home and travel extensively. Principal Responsibilities: Organize inspection itineraries for the year and make changes as necessary to accommodate new business, postponements, etc. Notify clients of inspection dates, if required. Travel to the inspection site and arrange to stay in client's area during inspection. Conduct food safety audits using the AIB Standards and Procedure Manual instructions. Conduct specialized food safety audits when required. Train personnel in food safety issues, write a report following the audit and send it to AIB within five working days. Complete expense vouchers for each client and mail to headquarters weekly. Expenses for extended trips that include proration may be submitted by the end of the week following the trip. Additional Activities: Lecture and or participate in food safety conferences, in-plant seminars and/or AIB seminars. Maintain a favorable working relationship with all other company employees to foster and promote a cooperative and harmonious working climate that will be conducive to maximum employee morale, productivity and efficiency/effectiveness. Perform other duties as assigned by supervisor. Principal Customers: Food processors, food distributors and packaging facilities Qualifications Required: Education- B.S. degree from an accredited college or university, preferably in science or related topic to food safety, plus 5-10 years of food plant experience in a responsible position related to food safety. High school diploma, or equivalent, plus approximately 10 years food plant experience. Administrative Skills- Must possess excellent verbal communication skills, good writing abilities, correct grammar, sentence structure, and spelling. Be able to organize travel itineraries, make travel arrangements and travel to inspection sites; be able to work independently of direct office supervision and file all reports, requests for information and expense vouchers in a timely manner; and be able to use a computer. Physical Skills- Must be physically able to safely ascend to heights, be able to bend, crawl and move safely and freely around machinery and building without assistance. Must have eyesight or corrected eyesight to safely work around and inspect equipment, identify insect pests and to prepare inspection notes and reports without assistance. Other Requirements: The food safety auditor must: Must be willing to travel up to 90% of the time Conduct himself/herself in a professional manner, including appearance and demeanor, at all times. Carry out all inspection assignments and follow all written and verbal instructions from Audit Services. Maintain a valid and current driver's license, current automobile liability insurance and maintain a personal vehicle for business use. Maintain fiscal responsibility that will enable the auditor to travel, work and be away from home on company business. AIB International Inc. is an equal opportunity employer of individuals with disabilities and protected veterans. AIB International Inc. actively seeks diversity among its employees. Background check required. ,

Details: The Complaints & Grievances (C&G) Administrative Coordinator is responsible for various critical components necessary to support day-to-day operational functions while ensuring the proper workflow within the Complaints and Grievances department. JOB RESPONSIBILITIES: Receive all incoming mail for C&G Department. Date/time stamp and sort mail. Facilitate distribution of incoming mail and faxes to appropriate parties within the C&G Department. Receive and process a variety of requests including the ordering of departmental supplies. Manage study model inventory and the return of models after denial hold period has expired for all markets. Assist C&G Specialists in daily scanning of case documentation for Fair Hearing, MAXIMUS and C&G case files. Attach scanned documentation to the C&G case. Assist C&G Specialists in scanning original x-ray films into a digital file that are received in C&G Department. Assist C&G Specialists with compiling case files for Dental Director review. Assist C&G Specialists with compiling case files for Fair Hearings. Assist C&G Report and Audit Coordinators with compiling C&G cases for audit requests Data entry of C&G case documentation details, as needed. Represent DentaQuest in a professional manner at all times. Provide recommendations for process improvement within the department and/or company. Adhere to DentaQuest business processes, policies and expectations. Other duties as assigned.

Details: An excellent client company in the Madison, WI area is seeking an MEP Estimator. The company is a design build firm that specializes in the healthcare industry. The selected candidate should have extensive experience in estimating mechanical, electrical and plumbing as well as a history of healthcare related projects. This should include MOB, healthcare and hospital construction. Relocation is provided, however local candidates are preferred. The company is highly motivated, as this position must be filled by mid-March. Requirements Strong background as an Estimator At least 5 years experience in healthcare estimating Solid project history If this sounds like your next great career opportunity – and you meet the above requirements – please confidentially forward your resume and project list to me today, , or call me, Steve Freeman at (505) 292-9800 ext 15. We are Management Recruiters of the Sandias, now celebrating 15 years of exemplary placement services. We have been consistently ranked in the top 25% of the MRI Network, and are home to some of MRI's highest-producing recruiters. Our mission is to work with the best candidates and companies in the industry with professionalism, integrity and confidentiality. For more information visit www.HireConstructionManagers.com

Details: The Benefits Administratort is responsible for coordinating all aspects of employee benefits including, but not limited to, health plans, COBRA, Wellness programs, etc. In addition, resolving insurance benefit, reporting and reconciliation problems; providing information to new and current employees, providers and/or administrators; researching providers for administrative review; ensuring employee proof of coverage and accurate billing. Essential Responsibilities: Administration of the JXE Wellness Program for all locations Administration of employee benefit programs in compliance with carrier contracts (e.g. enrolling new employees, explaining benefit options, mediating benefit eligibility and payment issues, annual enrollment, etc.) Assist associates, beneficiaries and/or insurance providers for the purpose of verifying eligibility, conveying information and processing claims. Assist with development and administration of benefit education sessions for new hires monthly. Maintain a wide variety of benefit information (e.g. provider contracts, claim files, employee records, etc.) for the purpose of providing an up-to-date reference and audit trail. Processes a variety of information for the purpose of documenting and disseminating information to appropriate parties Reconciles enrollment forms and billings to employee records for the purpose of ensuring accurate eligibility and payment information and compliance Research discrepancies between associate, payroll, and benefit provider/s for the purpose of ensuring accuracy of records Resolve conflicts with benefit providers for the purpose of verifying eligibility, conveying information and processing claims

Details: Looking for an opportunity to be a part of an experienced and respected healthcare organization where you can enhance your knowledge and highlight your skill set? If so, then check out this opportunity as a Registered Nurse (RN) Triage Supervisor! This position requires an individual with experience and knowledge of the telephone triage process. As a Registered Nurse (RN) Triage Supervisor you will be responsible for the overall training, mentoring and supervision of the telephone triage staff. Moreover, you will be responsible for the auditing, monitoring, and documentation of incoming calls, patient forms and billing and productivity reports. SALARY: Up to $75,000/year (DOE) BENEFITS & PERKS: Full comprehensive benefit package Healthcare, Dental, and Vision Insurance

Details: Position Objective The Technology Solution Requirements Manager is responsible for leading business and systems requirements delivery for system initiatives and supporting requirements management activities across the full system development lifecycle. Manages a team responsible for identifying, analyzing, defining, validating, and prioritizing requirements. This may also include user interface and user experience requirements and workflows. Oversees the documentation and tracking of functional, data, and non-functional requirements and the creation of test plans that trace back to requirements. Works closely with delivery and resource managers in the division as well as client leadership in the business units. Primary Accountabilities Requirements Management (30%) Manages the elicitation and documentation of capabilities and functions that must be delivered by a system component or components. Reviews project charters with business clients, refines scope as needed, conducts estimating sessions, and works with client and any project sponsors to reach agreement on project deliverables. Ensures the creation of requirements using the tools required by the application. Document the requirements using the appropriate tool set. Makes sure documentation is clear and understandable for developers and testers; include offshore. Ensures delivery of effective UI designs for the company`s web and mobile applications based on business requirements. Coaches others on delivering end-to-end user experience solutions for multiple products and platforms, including concepts, detailed wire-frames, prototypes, and visual design comparisons. Responsible for maintaining design consistency and delivering a high standard of elegance for both UI and UX. Evaluates resources available for meeting the requirements; identifies any obstacles that may exist and proposes solutions. Oversees the communication of requirements for verification to the testing team. Oversees the communication and management of requirement changes. Determines if requirements changes will affect the cost or scope of the project. Works closely with application and solution architecture. Ensures the traceability matrix is documented. Adheres to and supports the Solution Delivery Life Cycle (SDLC) standards and processes. Project Delivery & Support (20%) Manages multiple concurrent projects with shared resources. Identifies and requests the skill sets needed to optimally staff an approved client project. This includes acquiring the appropriate resources from the division`s resource pools, acquiring client resources, and acquiring other resources (i.e. vendor consultants, etc.) that may be needed for a given project. Ensures the quality, timeliness and cost of projects meet client and business requirements. Leads or assists with project problem resolution by gathering pertinent information, consulting with impacted areas, considering alternatives and making timely and accurate recommendations. Renegotiates resources, scope, timeline, or other project variables when needed and assists with conflict resolution. Ensures project communications on status and issues are delivered to business clients and management in a timely manner. Test Planning and Execution (15%) Manages test leads to define the scope, schedule, and deliverables for the test cycle. Reviews and approves the test strategy and plan developed by the test lead. Monitors the test plan for needed revisions based on changes to requirements/user stories. Validates that the product performs in accordance to the requirements. Ensures test cases trace back to the appropriate requirements through development. Relationship Management (10%) Manages relationships with multiple business stakeholders, understanding their business drivers and the future direction of the business. Understands clients` technology roadmaps and how proposed projects impact existing and future projects. Collaborates with business system clients to define the look and feel of the UI suite of products. Advises the business as to when to conduct user research and testing for UI and UX. Resolves problems in relationships between clients and the I/S Division. Focuses on customer satisfaction and keeping customers informed of impacts to their business. Develops and maintains strong relationships with other I/S departments. Provides an environment conducive to teaming within a matrix organization. Management/Leadership for Department or Unit (10%) Manages direct reports, systems, and projects to achieve department/unit goals in accordance with Company policies and practices. Prepares and analyzes department/unit plans and reports. Provides leadership by exhibiting influence and expertise, thus affecting the results of the operating area. Creates an effective work environment by developing a common vision, setting clear objectives, expecting teamwork, recognizing outstanding performance, and maintaining open communications. Develops staff through coaching, providing performance feedback, providing effective performance assessments, and establishing performance & development plans. Strategies Linked to the Division's Business Goals/Results (5%) Establishes, communicates, and implements departmental plans, objectives, and strategies. Participates as a member of the Management Team. Maintains an active awareness of American Family's business environments, corporate culture, and structure to support key decision-making. Defect Management (5%) Establishes defect management processes and classifies defects. Assigns defects to the appropriate resource for resolution. Metrics (5%) Establishes regular metrics for requirements, defects and testing. Reporting and follow-up of requirements and generation of KPIs that reflect status of requirements traceability Uses metrics and feedback measures to determine effectiveness of the unit with a focus on continuous improvement.

Details: Division: CHRISTUS HomeCare – San Antonio Work Schedule: Day Average Hours per Week: 40 Travel Involved: None Relocation package offered: Category: Clinical Support Services Coordinates and oversees daily operations of materials management, business office, and office administration functions. Responsible for staff scheduling in concert with departmental supervisor oversight. Assists in arranging supplemental staffing and monitor usage. Coordinates with the System Office the functions of admissions, human resources and accounts payable and receivable. May take minutes of meetings and provide clerical assistance to hospital leadership. Responsible for strict confidentiality and security of records and information. Supports and enhances the capacity of the Administrator to fulfill the responsibilities of Administration and to meet the regulatory and accreditation agencies.