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IT Architect

Wed, 12/03/2014 - 11:00pm
Details: The IT Architect will manage the complex architecture of both in-sourced and outsourced applications and technology infrastructure in an ever-changing, complex IT environment. Works closely with Business Analysts, Business Solutions and Infrastructure Managers, and other key IT resources on strategic and technical recommendations and project planning. Develops recommendations for integrated design and development with an enterprise perspective. Contributes to the planning of the Goodwill Industries technology landscape. Develop and sustain standards, educate the organization about their value. 1. Works with the Director of Enterprise Architecture and key IT resources to develop, communicate and sustain architectural processes in support of a standardized and integrated enterprise environment. 2. Acts as a mentor and facilitator guiding IT team members in the successful execution of architecture design and planning. 3. Acquires and maintains a strong understanding of the Goodwill IT and business environment to support the development of strategic and tactical technology recommendations. 4. Analyzes current technical environment along with potential new technologies to identify and recommend improvements in the overall application portfolio. 5. Leads and participates in process improvement efforts to develop formal methodology standards and compliance to ensure the quality of Goodwill technical solutions. 6. Collaborates closely with Business Analysts and Business partners on the development of technical requirements and the mapping of those requirements to technology solutions. 7. Keeps abreast of technology trends and solutions and provides strategic and tactical recommendations regarding the utilization of technology to enhance current capabilities or deliver new functionality.

Data Entry-Clerical

Wed, 12/03/2014 - 11:00pm
Details: Data Entry Clerical - Intermediate - Data Entry Clerical Description: Office environment experience highly recommended. Specific Duties: Update and maintain provider records. Viewing claim images. Some outbound call work required ********10 key - keyboard - 10 key - keyboard 10 key - keyboard - 10 key - keyboard********

Technical Writer

Wed, 12/03/2014 - 11:00pm
Details: RESPONSIBILITIES: Kforce has a client seeking a Technical Writer in Madison, Wisconsin (WI). The client is looking for a candidate who has experience preparing documentation used for resolving technical issues and has the ability to train and mentor others in this same skill.

RN - Adult Psych - Full Time Days, with Rotating Weekend

Wed, 12/03/2014 - 11:00pm
Details: Standard I: Associate demonstrates competence in the performance of duties and responsibilities related to the application of Christus St. Frances Cabrini Hospital’s Core Values: 1) Dignity/Integritya. Maintains confidentiality of information as requiredb. Conducts and presents self in a professional mannerc. Respects the culture and ethnic heritage of othersd. Demonstrated honesty consistently in all relationshipse. Follows the Christus Health Guidelines related to Health Insurance Portability & Accountability Act (HIPAA), designed to prevent or detect unauthorized disclosure of Protected Health Information (PHI) 2) Excellencea. Accepts constructive criticism and modifies actions accordinglyb. Seeks opportunity for professional and personal growthc. Actively seeks ways to improve level of performance/service 3) Stewardshipa. Flexible and adaptive to changes in work processes and functionsb. Support department objectives and the Strategic Plan of the hospitalc. Uses resources/assets in a cost effective mannerd. Notifies appropriate personnel of facility’s needs or issues 4) Compassiona. Assists others in completing tasks or duties effectivelyb. Responds to needs/requests of others in a caring and timely mannerc. Open to different ideas and alternatives to solutions Standard II: Utilizes the Nursing Process 1) Uses critical thinking skills to assess the basic physical, psychosocial, social, cultural, spiritual and development needs of patient and families 2) Communicates findings to appropriate healthcare team membersa. Collects data from all applicable resources; organizes assessment data so that it is complete and accessible; legibly documents in the medical record or other appropriate systemb. Recognizes alterations in health status, anticipates onset of patient care crisis situation and communicates findings appropriatelyc. Assesses, reassesses and manages pain 3) Develops and uses a specific plan of care and modifies it to meet individual patient needs using evidence-based practice. Implements patient care and therapeutic procedures; monitors and documents progression of treatment and teaching goals a. Identifies and prioritizes the patient’s present/potential problems incorporating the patient’s cultural, age-specific and developmental needsb. Plans appropriate nursing interventions specific to the patient’s problems incorporating the patient’s cultural, age-specific and developmental needsc. Competently performs nursing interventions and procedures for the patient population served consistent with scientific principles of nursing policies and proceduresd. Provides education to patients and families concerning diagnoses, treatment and hospitalizatione. Reviews and updates plan of care according to patient needs and/or regulatory agency requirements 4) Evaluates the care and treatment(s) provided to the patient and the patient response to the care and treatment(s). Performs timely reassessment and documentation a. Evaluates patient response to treatment/care and modifies plan of care as neededb. Evaluates patient and/or families/significant others ability to perform self-care and procedures prior to dischargec. Records patient’s response to prescribed treatment and other significant data Standard III. Patient Throughput & Patient Flow Process 1) Anticipates admission/discharge/transfer needs to facilitate patient flow a. Identifies potential/actual discharge/transfer needs of patient upon admission and as patient condition changesb. Identifies need for and/or follows-up on referrals to ensure identified problems are addressedc. Incorporates other disciplines into plan of care according to patient needsd. Evaluates patient and/or families/significant others understanding of discharge instructions based on ability to verbalize and/or give return-demonstratione. Expedites admission/discharge/transferf. Participates in a process of communication with the multidisciplinary team to facilitate the progress of the patient throughout the continuum of care Standard IV. Unit Operations1 Demonstrates good stewardship in proper use and maintenance of equipment and suppliesA Coordinates the selection of supplies and equipment in a cost-effective mannerA Charges for supplies/procedures appropriatelyA Ensures availability and organization of supplies and equipment for patient care useA Performs and documents emergency equipment checks as assignedA Removes/returns discontinued supplies and equipmentA Removes broken equipment from area immediately and initiates a work orderA Ensures and documents that all alarms (patient and equipment) are functional Standard V. Safe Practice/Quality Care/Regulations 1) Incorporates patient safety practices/guidelines to promote a safe environment resulting in positive patient outcomes a. Demonstrates accountability for nursing research and quality improvement activitiesb. Provides evidence-based nursing care 2) Demonstrates knowledge and skill in administering medications a. Completes medication reconciliation upon admission, transfer and/or dischargeb. Reviews physician’s orders for clarity and accuracy, legibility and appropriate authenticity (name, date, time, title, etc.)c. Follows restrictions on abbreviations and does not use abbreviations on the JC “DO NOT USE” Listd. Transcribes verbal/telephone orders per policye. Administers, documents and evaluates medication according to policy and proceduref. Instructs patient on medication including expected effects, possible side effects, possible food/medication interactions and documents instructionsg. Recognizes, reports and documents medication errors and adverse drug reactions 3) Uses patient identifiers as defined by policy 4) Communicates patient information effectively across the continuum of care a. Uses an approved hand-off communication format consistentlyb. Follows universal protocol (“Time Out”)c. Uses SBAR to communicate changes in patient conditiond. Follows the chain-of-commande. Critical values are reported in a timely manner in accordance with policyf. Sets clinical alarms according to equipment parameters and rapidly responses to the alarm 5) Initiates Rapid Respond Team in response to deterioration in patient condition 6) Demonstrates safe patient handling practices 7) Promotes a safe patient care environment including compliance with restraint policy and procedure 8) Implements processes to prevent falls, pressure ulcers and other hospital-acquired complications 9) Assures compliance with Core Measure implementation and documentation, e.g., SCIP, CHF, AMI and PNE 10) Maintains a neat, organized and safe environment for patients and staff 11) Identifies, corrects and/or reports patient safety and/or environmental safety hazards at time of discovery 12) Demonstrates proper infection control and isolation techniques including providing appropriate information concerning isolation precautions and patient status to patient, family/significant other and other disciplines 13) Adheres to Christus policies and procedures and the standards of JC, OSHA, DHH, HIPPA, etc. Standard VI. Leadership 1) Serves as a leader of patient care a. Guides and supervises other nursing staff in the operational activities in assigned areab. Promptly recognizes and attempts to reinforce appropriate behavior and attempts to correct inappropriate behavior in self and coworkersc. Delegates nursing and non-nursing functions according to standards and scope of practiced. Participates in leadership activities including community activities, e.g., charge/team leader, council participation, preceptor/coach, unit education and/or staff/council meetingse. Assumes responsibility for currency of knowledge and skills including participating in unit-level meetings and all mandatory education activities sponsored by the facilityf. Identifies and corrects inconsistencies in nursing procedures/techniquesg. Participates in implementing performance improvement and change activitiesh. Assists in teaching and evaluating other personnel as assignedi. Contributes to the learning experience of students and new employeesj. Acts as a resource personk. Communicates the intensity of work load and collaborates with nursing leadership to meet patient care needs and unit activity Whether your skills lie in patient care or administration and you prefer to work in not-for-profit health care, CHRISTUS Health facilities may have a career opportunity for you. CHRISTUS Health and our facilities are committed to being an equal opportunity employer as part of our on-going mission. It is the policy of CHRISTUS Health not to discriminate on the basis of race, color, creed, religion, gender, orientation, disability, age or national origin. CHRISTUS Health is committed to providing meaningful benefits for you and your family and to sharing with you the prosperity you help create. We support our health care teams with competitive compensation and an outstanding benefits package. Medical Health Coverage Prescription Drug Plan Dental Coverage Vision Coverage Long-Term Disability Group Term Life Accidental Death & Dismemberment

AUTOMOTIVE TECHNICIANS / MID LEVEL AUTOMOTIVE MECHANICS

Wed, 12/03/2014 - 11:00pm
Details: AUTOMOTIVE TECHNICIANS / MID LEVEL AUTOMOTIVE MECHANICS Job Description Automotive technicians / auto mechanics perform work specified on maintenance and repair orders with efficiency and in accordance with dealership and standards (i.e. brake pads, rotors, alignments, etc.) Auto techs / automotive technicians perform used car checklists to identify what repairs need to be made Service techs provide labor and time estimates for additional automotive repairs Continuously learn new technical information and techniques in formal training sessions in order to stay abreast with rapidly changing technology. Automotive technicians inspect and test new vehicles and recording findings so that necessary repairs can be made.

Control Panel Technician

Wed, 12/03/2014 - 11:00pm
Details: An oil and gas industry company in Lafayette, LA is currently accepting applications for the position of Panel Shop Technician. Responsibilities include: Perform routine troubleshooting and maintenance including repairs on assigned system equipment including PLC and Control Panels. Perform diagnostics, repair and construction of pneumatic systems, PLC panels and components; build control panels as per schematics. Tear down and refurbish panels to the component level including install of electrical wiring for PLC and Control Panels. Refurbish cable connections and remake cables as required. Perform a variety of pneumatic duties including installing, disassembling, refurbishing equipment, inspecting, repairing, and replacing defective parts on a variety of pneumatic equipment. Use basic technical principles to determine the cause of system equipment problems and make the required repairs or arrange for additional diagnostic and/or repair support.

Electrical Mechanical Technician

Wed, 12/03/2014 - 11:00pm
Details: Position: Electrical/Mechanical Technician Division : GMSP Location: Oconto, WI Job Summary: Graphic Management Specialty Products in Oconto, WI is looking to fill a maintenance position for our printing & converting operations. Duties would include performing preventative maintenance and repair on all converting, wrapping and printing machinery and equipment. This is an excellent opportunity for a self-motivated, flexible individual with the ability to work independently. Duties & Responsibilities: • Blueprint / Schematic reading • Ability to troubleshoot electrical and mechanical • Perform hydraulic and pneumatic repairs • Metal Fabrication / Welding • Ability to perform general building and grounds maintenance tasks • Able to operate shop equipment such as drill press, grinders, manual lathe, & manual milling machine. • Follow and maintain preventative maintenance programs and supporting documentation. • Daily housekeeping duties to maintain safe and clean work areas. • Must follow all company safety policies and programs. Qualifications/requirements: • High School Diploma or Equivalent. Technical degree preferred. • 2 Years minimum experience in the industrial/manufacturing environment required. • Ability to exercise technical independence in determining work methods and procedures with good organizational skills. • 12 hour rotating night shifts • Must furnish own hand tools. • All candidates must be willing to work overtime as needed to cover vacation & demand. • Operation of Forklift, Scissor lift, & other equipment. To apply, upload your resume and complete an online application at www.hoffmastergroupinc.com Equal Employment Opportunity Employer: Minorities, Women, Veterans, Disabilities

Legal Assistant

Wed, 12/03/2014 - 11:00pm
Details: Spherion is recruiting for a Legal Assistant for one of Acadiana's finest firms. The ideal candidate will NEED to have Defense experience, and experience in Med/Mal cases would most helpful. You will be part of an Attorney's support staff on the Litigation side of the firm, and also need to have experience with Outlook, Excel, TABS, excellent typing skills. This is a Temp to Hire position with a firm that offers a complete compensation package, including health insurance, once you become full time.

Inside Rental Sales - Belle Chasse, LA

Wed, 12/03/2014 - 11:00pm
Details: Louisiana Cat is Louisiana's only authorized Caterpillar dealer and a recognized leader among Caterpillar dealers around the world. We've been providing our customers with the highest quality Caterpillar equipment, service and parts since 1928. We are always searching for high energy, ambitious candidates who are ready to join our team. You can build your future here! We are now accepting resumes for: Inside Rental Sales - Belle Chasse, LA Entry level, professional, inside sales position responsible for receiving orders from customers and outside sales reps for equipment rentals. Will type up contracts for equipment rental. Will be responsible for billing of equipment. Will route trucks for equipment delivery and pick up. Must have strong communication skills both oral and written. Will help maintain databases and assist with the overall success of the rental department. The successful candidate must: • Have exceptional communication skills • Be persuasive, polite and have good negotiation skills • Be hardworking as this job involves a lot of leg work • Be perceptive and good with numbers • Be competitive, driven and confident A 4 year degree from an accredited college or university is required. Pre-Employment drug screens are required for any position offered with Louisiana Machinery. Benefits: We are proud to offer our full time employees a benefits package that speaks for itself and sets us apart from our competition. Benefits options include: • Health, Dental, and Vision Insurance • Health Savings Account • Life insurance • Elective Insurance Programs (Cancer, Disability, etc.) • 401K • Credit Union • Tuition Reimbursement • Paid Holidays Equal Opportunity Employer M/F/D/V Pre-Employment Drug Screens and proof of employment eligibility (E-Verify) required.

Sales Assistant

Wed, 12/03/2014 - 11:00pm
Details: iHeartMedia, Inc. is one of the leading global media and entertainment companies specializing in radio, digital, outdoor, mobile, live events, and on-demand entertainment and information services for local communities and providing premier opportunities for advertisers. iHeartMedia, Inc. consists of two main media businesses: Clear Channel Outdoor Holdings (NYSE: CCO) and the wholly owned iHeartMedia. Between these divisions, we focus on providing a spectrum of multi-platform advertising and marketing opportunities for partners and world-class entertainment content and events for listeners and users. With 245 million monthly listeners in the U.S., 97 million monthly digital uniques and 196 million monthly consumers of its Total Traffic and Weather Network, iHeartMedia has the largest reach of any radio or television outlet in America. It serves over 150 markets through 859 owned radio stations, and the company’s radio stations and content can be heard on AM/FM, HD digital radio, satellite radio, on the Internet at iHeartRadio.com and on the company’s radio station websites, on the iHeartRadio mobile app, in enhanced auto dashes, on iPads and smartphones and on gaming consoles. iHeartRadio, iHeartMedia’s free digital radio service, is the No. 1 all-in-one digital audio service with over 345 million downloads; it reached its first 20 million registered users faster than any digital service in Internet history and reached 50 million users faster than any digital music service and even faster than Twitter, Facebook and Pinterest. The company’s operations include radio broadcasting, online, mobile, digital and social media, live concerts and events, syndication, music research services and independent media representation. Position Overview The Sales Assistant is responsible for assisting the Account Executives in developing customer proposals. Candidate must be detail oriented with strong organizational and time management skills.

New Home Consultant

Wed, 12/03/2014 - 11:00pm
Details: New Home Consultant WE ARE SEEKING PASSONIATE TEAM MEMBERS who have experience in one or more of the following: New Home Construction experience & knowledge New home product/remodeling construction & sales Modular/manufactured home sales experience Residential home building experience Custom/on your lot home building construction or sales experience Join us in our state of the art 5,000+ square foot Design Studio, featuring the latest in architectural design and high performance products. You will find an exceptional opportunity awaits with Schumacher Homes in the Shreveport, LA area. At its heart, the Schumacher Homes story is all about family. Ours, and yours. It’s a story of passion and pride, keeping your promises and building a legacy. A story that all started with Paul Schumacher and a single house. Over the years, Schumacher Homes has taken the promise of an affordable, innovative, fully customized home and made it a reality for more than 10,000 families across the country. And, no two of those homes is alike. Each reflects the personal design choices and dreams of its owners. Schumacher Homes knows how important it is to have a great team of employees who share the company’s commitment to building the home customers want to build, the way they want it built. If you’re interested in being a part of this dynamic growth.

TRUCK DRIVER - CDL TRAINING - INSTRUCTOR

Wed, 12/03/2014 - 11:00pm
Details: TRUCK DRIVER TRAINING INSTRUCTORS NEEDED NOW! Put your professional truck driving skills to work – and be at home every night! Become an Instructor for Diesel Driving Academy. Earn a great Salary & Benefits – and have a flexible work schedule! Diesel Driving Academy is seeking Instructors for their Campus in Baton Rouge, LA. Diesel Driving Academy is one of the oldest nationally accredited truck driver training schools in the Country. The trucking and transportation industry is growing, and the demand for professionally trained truck driving graduates has never been greater. Diesel Driving Academy helps men and women achieve their long-term career goals by becoming professional drivers. Instructors must have a Class A CDL and four years OTR experience. Full & Part-time positions are available. Diesel Driving Academy a growing organization where you can use your talents to help others achieve their goal of becoming professional truck drivers. We promote from within and seek individuals to expand with us. PUT YOUR DRIVING SKILLS TO WORK - AND BE HOME EACH NIGHT!

Hollow Metal Buyer

Wed, 12/03/2014 - 11:00pm
Details: SUMMARY To process and coordinate purchase orders for HM Specialty Products to include, but not limited to: fiberglass doors and frames, aluminum doors and frames, stainless steel doors and frames, blast and sound control doors, etc. Specifically, processing of purchase orders includes evaluation of Architectural drawings and specifications to determine appropriate vendors. Evaluation of engineering change orders and the technical application of HM specialty products, including specialty metal and non-metal doors, specialty metal and non-metal frames and door hardware. This position will be responsible for analyzing quotes, negotiating prices, vendor evaluation and selection, analyzing and approving shop drawings along with the actual preparation of the purchase order and supporting documentation of the required material specifications along with submittal to the vendors. The coordination aspect of the position includes providing technical product data, tracking order status through purchasing, balancing demand with capacity, lead times and profitability, trouble shooting and researching custom technical applications.

LOT ATTENDANT

Wed, 12/03/2014 - 11:00pm
Details: Lot Attendant If you are looking for an exciting and rewarding career; look no further! Broadway Automotive offers great advancement opportunities within the organization and an incredible management team to help you grow and succeed. Broadway Automotive is committed to delivering the best customer experience possible in a friendly, no-hassle environment. APPLY TODAY TO JOIN OUR AMAZING TEAM! Lot attendants confirm receipt of new cars delivered to the dealership and park the cars in the lot in an orderly manner. This position requires the highest ethical standards in every aspect of the job. Job Duties Lot attendant / detailer duties include: Clean and detail all new and used vehicles Comparing serial numbers of incoming cars against invoices. Inspecting cars to detect damage. Verifying presence of accessories listed on the invoice, such as spare tires and stereo equipment. Recording description of damages and listing missing items on delivery receipt. Parking new cars in the assigned area. Maximizing the use of space and maintaining the dealership lot.

Community Development Assistant

Wed, 12/03/2014 - 11:00pm
Details: Hospice of Acadiana Community Development Assistant Full Time - Monday-Friday Extensive writing, editing and publishing experience required Excellent benefits Resumes' faxed to 337-237-2549 or email :

General Dentist DDS / DMD (General Dental Practice)

Wed, 12/03/2014 - 11:00pm
Details: Aspen Dental is on a mission to give America a healthy mouth. By joining Aspen Dental you are not only making a statement that you are committed to providing quality care but you are also becoming a part of a collaborative network of dental professionals. For an estimated 47 million Americans, lack of access to affordable dental care is a real problem and by aligning with Aspen Dental you can be part of the solution. As a dentist, you'll have clinical autonomy and be able to focus your entire day on providing quality patient care. You will have the support of highly skilled, trained office staff and the operational aspects of the practice will be taken care of by our business teams. Enjoy access to free continuing education and training and the opportunity to own your own practice through the Practice Ownership Program. As a dentist with Aspen, you can expect to see a steady flow of new patients every day that are ready to get their smile back. Your daily procedures will include restoration (fillings), crown and bridge and core build-ups (veneers, onlays, inlays), extractions, removable prosthodontics, and providing comprehensive treatment plans. And at the end of the day we know that you'll find your career is truly rewarding.

Sales Key Account Manager

Wed, 12/03/2014 - 11:00pm
Details: ASYST Technologies LLC, a design and manufacturing company which provides molding, over molding, insert molding, and assemblies for the automotive industry, is seeking a Key Account Manager to join our Sales team. ASYST was founded as a joint venture of EJOT Holding and ATF Inc. in May of 1996. Since this time, the company has been known for engineered solutions, motion transfer assemblies, and problem solving in the automotive industry. The Key Account Manager, following the sales strategy, will work with existing customers and identify and develop new customer contacts. This position will be responsible for generating sales of engineered, product-focused assemblies and molded products. The candidate will be required to communicate with customer Engineering and Purchasing Departments in an engineering-oriented, professional manner. This position will be based out of the Detroit, MI area. Key Tasks Develop the sales strategy within the territory, market, and the accounts, that supports the ASYST Strategic Plan Develop annual forecasts and monthly project updates for the assigned territory and accounts Communicate the full range of ASYST expertise to include design, production, quality, delivery and competitive pricing to designated customers in the territory Arrange and schedule sales calls on purchasing and engineering contacts to increase ASYST sales to existing and new customers Schedule customer visits in order to build a sound and professional business relationship Develop contacts throughout the entire customer organization identifying a champion in key departments. Determine customer requirements including design considerations, quality, price, and delivery As required, travel to global customer locations to support the ASYST Strategic Plan Professionally administer to the territory with correspondence, quotations, prototypes, production, order change notices (OCN), Engineering Change Requests (ECR), customer documents, and any other support necessary

Pump Mechanic

Wed, 12/03/2014 - 11:00pm
Details: ATTENTION: PUMP MECHANICS!!! Looking for a great job opportunity with a well establish oilfield company? We has an immediate opening for an experienced pump mechanic in Lafayette! $19-$24/hr depending on experience. Overtime required and some weekends. Competitive pay/great benefits.

Production Supervisor-2nd Shift

Wed, 12/03/2014 - 11:00pm
Details: Production Supervisor - 2nd Shift - Milwaukee, WI Area DESCRIPTION: The Production Supervisor is responsible for the production of all finished goods. They are responsible for coordinating the production schedule, materials, manpower, and vessel availability to produce a high quality product that meets customer demand on a timely basis. This position is responsible for maintaining a safe and efficient work environment. Production Supervisor - 2nd Shift - Milwaukee, WI Area RESPONSIBILITIES: • Responsible for the supervision of personnel and production of products. Responsible for maintaining good housekeeping and environmental practices and filling out safety permits. • Troubleshooting and problem solving where and when a problem may arise. Transitions shifts and resolve production concerns by coordinating closely with other supervisors and managers at the facility. • Review and revise production schedules to ensure materials are on-hand, and work instructions are correct. Gather data on weekly and monthly production rates, and prepare reports on production data. • Support plant initiatives such as safety, environmental, quality, 5S and SAP implementation. Production Supervisor - 2nd Shift - Milwaukee, WI Area

NetOps Specialist Jr – New Orleans, LA – For you and your network!

Wed, 12/03/2014 - 11:00pm
Details: ABBTECH Professional Resources is looking for a qualified NetOps Specialist in New Orleans, LA. POSITION DETAILS: Location – New Orleans, LA Hourly Rate: Dependent on Experience - $15.00 - $17.00 per hour Duration: Through 2019 / multiple contract option years Certifications Required: Two of the Following: Security+ CE, A+ CE, Network+ CE, or MTA Clearance: Position requires applicant to be ELIGIBLE for INTERIM DoD TOP SECRET CLEARANCE – ABBTECH will sponsor, if selected Job Description: Under immediate supervision, monitor the infrastructure and network, responding appropriately to alerts and events. Respond to incidents from triage through resolution, including escalations, where appropriate. Respond to infrastructure repairs, including directing remote activities to maintain operational effectiveness for services. Provide root cause analysis documentation in accordance with Government procedures. Provide data center support where appropriate. Document daily shift activities in appropriate reporting and ticketing tools and ensure proper pass down of any outstanding issues. Provide incident notification to Government representatives.

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