La Crosse Job Listings

Details: Job Summary: Responsible for the overall safety, quality and production of the shift. This is a very 'hands-on' position which includes working closely with production personnel. Job Accountabilities: • Responsible for shift employee activities relating to performance measurement, training and administrating company policies and programs as they relate to manufacturing operations. • Maintains production schedule, making the most effective use of production hours, while monitoring quality and quantity of products. Establishes corrective actions if necessary. • Responsible for overall housekeeping, health and safety procedures. Reports all safety hazards to maintenance or corrects the problem immediately. • Responsible for the safe operation of all manufacturing processes. • Maintains thorough understanding of operation of twin-screw extruders, bulk handling systems and mixing station. • Maintains appropriate staffing of Crew. • Communicates with employees the company goals and helps employees manage and understand change. Sets a high standard of social behavior through education and by example. • Other duties and project responsibilities as assigned.

Details: As a Service Technician for Diebold Inc. you will be responsible for providing on-site maintenance services to Diebold customers within an assigned territory. Perform intermediate level maintenance on assigned products, such as ATM's, electronic security products, VATs (vacuum air tubes), locks and vaults. Some essential functions of this position include: Maintain devices independently Assist in simple and complex installations Provide technical assistance to other team members Escalate and resolve issues when appropriate Engage in team meetings to drive performance improvements Achieve monthly service performance metrics Use of various hand and power tools; use of ladder Take complete ownership of the service call while on-site resolving issues following call handling and call closure procedures consistently, and promoting a high quality of service. Prioritize calls and act decisively on behalf of the customer Follow-up with customer to ensure call completion Meet fill rate requirements, maintain parts inventories and anticipate parts required to meet or exceed goals Assist in inventory management for the Service Technician team

Details: The Guest House, part of Gamble Guest Care, is offering the following opportunity: Licensed Hair Stylist (Scheduled 3 days a week) Among other things, the holder of this position will be required to: Keep work stations clean and sanitize tools such as scissors and combs. Cut, trim and shape hair or hairpieces, based on customers’ instructions, hair type and facial features, using clippers, scissors, trimmers and razors. Analyze patrons’ hair and other physical features to determine and recommend beauty treatment or suggest hair styles. Schedule client appointments. Bleach, dye, or tint hair, using applicator or brush. Update and maintain customer information records, such as beauty services provided. Shampoo, rinse, condition and dry hair and scalp or hairpieces with water, liquid soap, or other solutions.

Details: Accountants St. Landry Parish School Board 1013 East Creswell Lane - P.O. Box 310, Opelousas, LA 70571 Phone: 337-948-3657 Fax: 337-942-0204 Website: www.s1 p.k12.1a us Applications are now being accepted by the St. Landry Parish School Board for the positions of : ACCOUNTANT (Central Office) Qualifications for this position are as follows: 1) Must possess a four year Business Degree from an accredited college or university with a minimum of 24 semester hours in accounting. 2) Must pass a criminal background investigation and drug screen. 3) Must possess personality traits which are conducive to working closely with all school personnel and the public. 4) Must possess computer/data processing skills. 5) Must have at least two (2) years of responsible accounting experience and working knowledge of financial accounting principles/budgets. Applications must be in complete resume form and must clearly state the position being applied for. Applicants are required to submit resume, transcripts, and college diploma with letter of application to Matthew L. Scruggins, Supervisor of Personnel : St. Landry Parish School Board , Post Office Box 310 , Opelousas , LA 70571-0310 on or before 1:00 PM March 23, 2015. Applicants must submit a copy of their Louisiana Teaching Certificate. Job Description available upon request. AN EQUAL OPORTUNITY EMPLOYER

Details: District Manager Successful multi-state, multi-location company now hiring for a District Manager. Locations include Louisiana, Texas, Ohio, and N. Carolina Position Overview Oversee the people, processes and operations of 5-10 restaurants in one District. Lead District by meeting and maintaining consistent goals surrounding Customer Service, Employee Relations, Bench Planning, Financial Responsibility, Food Safety & Sanitation and continuous Training. Essential Job Functions Responsible for overall Profit and Loss for District Hire, train, coach, support, and develop Restaurant Managers Implementation of operational strategies to improve productivity, sales growth, and customer satisfaction Drive excellence in day-to-day operations of all company owned restaurants in the District Absolutely uncompromising execution of the highest standards of OSHA, local health and safety codes, and company safety and security policy Ensure maintenance of equipment, facility, and grounds through the use of a preventative maintenance program Meet targeted business metrics each restaurant in the District; utilize available reports to identify opportunities; encourage a top-line orientation through operational focus; ensure that correct operational procedures are followed at all times

Details: Bringing Compassionate Care Home At Kindred at Home, we offer a variety of services to patients and clients in their homes or places of residence. Our services range from non-medical care and home health, for patients needing skilled nursing and rehabilitation, to hospice and palliative care, for patients seeking pain management and psychosocial support through chronic and terminal illnesses. Kindred at Home is a growing provider of hospice, palliative care, durable medical equipment, non-medical home care and home health services with more than 100 locations in 10 states. For more information, please visit www.kindredathome.com. IT'S SIMPLE . You want to work in a healthcare setting where you are valued and appreciated - where you receive respect from your superiors and co-workers as well as the patients/residents you treat. You want to be challenged by your job without being overwhelmed by it. You want to play an instrumental role in helping a patient recover, sometimes against strong odds, and go home. What you want is Kindred Healthcare. Our mission is to promote healing, provide hope, preserve dignity and produce value for each patient, resident, family member, customer, employee and shareholder we serve. Join us! Summary: The Clinical Manager coordinates and oversees all direct care patient services provided by clinical personnel. The Clinical Manager is responsible for ensuring that patient care is coordinated and managed appropriately in a cost effective and financially responsible manner. The Clinical Manager is responsible for ensuring that care and services are delivered appropriately as well the supervision of clinical personnel. The Clinical Manager also assists with development, implementation and maintenance of the Company’s quality improvement program and monitors compliance with both internal standards and regulatory requirements and adjusts clinical programs accordingly.

Details: Maintenance Supervisor A Kilgore firm is recruiting for a Maintenance Supervisor. This energetic member of the Maintenance Leadership Team will be responsible for the day to day technical operations, specifically production line, equipment and utility maintenance. The ideal candidate will assist with leading and defining preventative maintenance processes, driving improvements and achieving KPI targets. They will be responsible for reviewing the daily maintenance effectiveness to identify opportunities for improvement and work with the Operations team to get resolution. This person must be able to effectively communicate safety, quality, technical and training issues to their team.

Details: Great Career Opportunity National Medical Insurance Company in Fon du Lac, WI needs Data Entry Specialist Responsible for accurate, timely maintenance of Provider information on Medical Claims Day shift. No Nights! No Weekends! All holidays off! To apply email your resume to or for more information call Kim 800.737.3101

Details: General Description: Responsible for purchasing, scheduling and managing inventory levels of assigned categories. The inventory levels must satisfy demand and meet financial objectives associated with fulfillment, turnover, and profitability. Develops and maintains good relationships/ partnerships with team members, management, and vendors. Specific Responsibilities Profitability (5%) 1. Works in partnership with Merchandising to optimize category profitability. 2. Understands how Inventory Management decisions affect bottom-line profitability. Inventory Management: (60%-100%) 1. Develops buy plan: (40%-70%) A. Evaluates previous season plan and results to utilize proven strategies B. Identifies top products in category and develops plan to maximize performance C. Develops strategy to meet fill rate goals D. Analyzes products and vendors to determine potential fulfillment and overstock issues E. Partners with vendors to development plans to minimize fulfillment and overstock issues 2. Analyzes product availability and makes recommendations to merchandising to pull product, or put product back into, future catalogs. (5%-10%) 3. Negotiates and expedites orders to minimize backorders and reissues. (10%-25%) 4. Makes NLA NLO product decisions. (25%) 5. Analyzes lost sales and formulates plans to eliminate/minimize drivers leading to lost sales. (5%-10%) 6. Analyzes backorders and formulates plans to eliminate/minimize drivers leading to backorders. (5%-10%) 7. Analyzes and makes decisions, on an ongoing basis, which will affect inventory positions as they relate to sales projections, budgeted service levels, inventory turns, and inventory liquidation. (10%-25%) A. Exercises good judgment in maintaining the delicate balance between overstocks, backorders, and lost sales with respect to service, financial, and profitability objectives. B. Researches and compiles both historical and current information in order to formulate sound business decisions. C. Negotiates with vendors to create flexible contracts that allow cancellations of orders no longer needed and/or negotiates with vendors to obtain optimal cost recovery for in-house excess. 8. Communicate any Discrepant Material Report (DMR) results after inbound inspection to vendor. Alert vendor of discrepancy, negotiate solution and advise potential chargebacks. (10%-25%) Inventory Turns (5%-25%) 1. Monitors inventory levels at the category, product, and SKU levels to maximize inventory turnover, and optimize cash flow, while meeting customer demand. (10%-25%) A. Analyzes sales trends to determine timing for receipt of product to support sales demand. B. Considers size and cost of product when determining optimal receipt quantities. C. Considers quota, vendor performance issues, and transportation costs when determining how to flow product into warehouses. D. Aggressively pursues the return of excess inventory to vendors. E. Closely monitors the impact of estimate changes to determine which orders should be reduced or cancelled. Legal (5%) 1. Stays abreast of changing legal requirements as pertains to contractual purchasing agreements. 2. Documents agreements to assure no future misunderstandings or disputes arise. 3. Maintains hard copy and electronic files in compliance with state and federal laws and/or to maintain adequate protection for a reasonable length of time in case legal issues should arise. Systems Expertise & Data Accuracy (5%-15%) 1. Attains, and maintains, a high level of proficiency on systems utilized in the performance of job related responsibilities. 2. Monitors and/or maintains system data integrity to assure best data is available for critical decision-making. Vendor Management (5%-15%) 1. Regularly evaluates vendors based on established measurement criteria. A. Supplies ongoing education to vendors to help them understand our business needs so they can better meet them. B. Keeps vendors informed on their performance C. Takes corrective action on performance issues as needed D. Analyzes and implements plans to bring vendor performance up to an acceptable level if vendor is performing below that level. 2. Fosters partnerships with vendors to improve the overall profitability of products supplied by each vendor. 3. Partners with Merchandising to develop and maintain mutually beneficial partnerships with our vendors. Communications (5%) 1. Promotes and fosters excellent communications within the department, between departments, and with our partners outside the company. 2. Effectively utilizes communications to provide outstanding internal and external customer service. Supervision (5%-25%) 1. Trains and/or supervises the training of new department employees to assure they are fully trained and have all the knowledge and tools they need to be successful. 2. Coordinates and supervises the daily activity of associates. A. Monitors the flow of work to assure no bottle necks develop. B. Directs all activities in a team atmosphere. C. Encourages positive flow of information between all members of the team. 3. Takes steps to assure associates have every opportunity to develop their skills and knowledge to the extent of their ability to do so. A. Holds regular meetings to provide a means of open discussions, education, and training. B. Provides feedback on performance on a regular basis in order to prevent surprises and to assure projects/goals remain on track. A. Provides career counseling to employees who have expressed the desire to prepare themselves for advancement. Manages Responsibilities Related to Catalog Development: (5%-15%) 1. Manages all aspects of the non-food catalog development process, as relates to Purchasing to assure all deadlines are met. Supplier Manual and Late Delivery Chargebacks: (5%-10%) 1. Analyzes reports on supplier violations as relates to the supplier manual and late deliveries and determine amount to be charged back to the supplier. 2. Educate suppliers, on an on-going basis, on our requirements and the importance of complying with them. Invoice Discrepancies / VPA Analysis: (5%-10%) 1. Reviews Inventory Specialist's analysis of invoice discrepancies and approves or takes further action. 2. Analyzes VPA monthly to identify errors on product cost, freight allocation, wrong supplier, incorrect miscellaneous costs, etc. Additional Duties: 1. Travels to trade shows and Supplier locations to learn more about our Suppliers and their markets, troubleshoot problems, negotiates increased flexibility, brainstorm more efficient approaches, etc. 2. Researches and troubleshoots product, supplier, customer service, etc., issues as they arise. 3. Maintains good relations with supplier personnel, which means ethical, courteous, impartial, and objective dealings with suppliers. 4. Attends meetings as needed 5. Interfaces with QA, Resource Planning, Traffic, Merchandising, Customer Service and other internal departments to assure a good flow of communication and a focus on good customer service. 6. Maintains good housekeeping of work area. 7. Performs any duties as assigned by the Department Manager 8. Performs all assigned duties in a safe manner according to company policy. 9. Performs all designated job responsibilities in other departments as assigned to ensure operating efficiency of the Company and maximum utilization of Company personnel. These assignments may be part of a formalized cross training program or on an as needed, temporary basis.

Details: Working for PSA Healthcare provides a unique opportunity. Our Services are built on: Multi-disciplinary Team Approach Best Practice Care Planning and Coordination Exemplary Education and Support 24/7 Clinical Support and Supervision Highest Quality Patient Care Family Centered Approach Description of Responsibilities: Provide hands on management and supervision of patient care activities and work in conjunction with other team members to ensure appropriate level of staffing and coordination of care in order to meet the care goals. This position will perform on site supervisory visits to assess client, family, environment, and clinical care givers, provide best practice in delivery of nursing care and will participate in employment decisions affecting nursing staff. The selected candidate will have the ability to be flexible and work with all members of the health care team to provide supervision, clinical education, evaluation and support to the nursing staff.

Details: Praxair Distribution, Inc., a subsidiary of Praxair, Inc., a Fortune 250 company that supplies atmospheric, process, specialty gases, high-performance coatings, and related services & technologies is seeking a Warehouse Assistant / Material Handler for our location in Brookfield, WI. The Warehouse Assistant / Material Handler will be responsible for loading, unloading, sorting, staging and transporting products into and out of a warehouse. Under supervision and established guidelines the Warehouse Assistant / Material Handler is responsible for the day-to-day tasks of shipping, receiving and inventory control. Warehouse Assistant / Material Handler • Provides outstanding customer service to internal and external customers by maintaining attention to detail and completing assigned work in a timely manner • Will interact with shipping companies, purchasing, customer service and/or branch management • Directs non-standard issues and customer inquiries to senior warehouse personnel • Follows Praxair safety procedures and encourages others to do the same • Safely operates forklift or other machinery to load, unload, sort, stage and transport product • Prepares orders by processing requests and supply orders, pulling materials, packing boxes and placing orders in delivery area • Maintains a clean work environment by keeping area free of trash and product in correct locations

Details: Job Overview: The Accounting Assistant is primarily responsible for performing a variety of duties related to the timely and accurate processing and payment of invoices in the Accounts Payable system in accordance with prescribed procedures and accounting practices. Included in this function are necessary control procedures insuring proper processing and payment of vendors. Invoice processing consists of auditing invoices for proper general ledger account number, price, receipt, sales tax, discounts and approvals. In addition, this employee is expected to work individually and in a professional manner under established company and department guidelines, while remaining responsible for the following principal accountabilities: Periodically review outstanding reports identifying open/not-costed purchase orders in order to follow up with vendors or others throughout the company Participate in matching payments to invoice vouchers; file completed batches in their respective vendor folders Preparation of wire transfer documents for invoice payments made to vendors in USD or other currencies; enter the values into the A/P system Perform back up duties for others in the department when they are out of the office such as auditing, expense reports, preparing immediate payments, etc. Perform other duties as assigned including Client record keeping/filing, monthly financial statement distribution, and department mail distribution Minimum Requirements: Associate's Degree in Accounting from a two-year college (or equivalent experience) 1-3 years professional experience in a medium-sized manufacturing environment preferred Basic knowledge of Microsoft Outlook, Word, and A/P Programs Intermediate knowledge of Microsoft Excel Desired Attributes: Experience in a computerized Accounts Payable environment Analytical skills with the ability to solve problems and multitask 10 Key experience

Details: Pilgrim Manor, part of Gamble Guest Care, is offering the following CNA opportunities: CNAs (All Shifts, FT & PRN) Among other things, holders of these positions will be required to: Administer medications or treatments, such as catheterizations, suppositories, irrigations or, massages, as directed by a physician or nurse. Answer resident call signals, signal lights, bells, or intercom systems to determine residents' needs. Apply clean dressings, slings, stockings, or support bandages, under direction of nurse or physician. Assist nurses or physicians in the operation of medical equipment or provision of resident care. Change bed linens or make beds. Clean and sanitize resident rooms, bathrooms, examination rooms, or other resident areas. Collect specimens, such as urine, feces, or sputum. Communicate with residents to ascertain feelings or need for assistance or social and emotional support. Document or otherwise report observations of resident behavior, complaints, or physical symptoms to nurses. Feed residents or assist residents to eat or drink.

Details: Job Description Come join the Rain for Rent family! Rain for Rent is a leading provider of temporary liquid handling solutions including pumps, tanks, filtration and spill containment. Projects range from flood relief to construction site dewatering, sewer bypasses and industrial plant turnarounds. The company is known for its systems engineering expertise and its ability to tackle complex jobs cost effectively, providing an exceptionally high value. Family owned and operated since 1934, Rain for Rent serves all 50 states, Canada and the UK from more than 65 locations. Our locations are generally removed from the major cities because we need to be where our customers are, which frees our employees from congested commutes. We are seeking professional Sales Representatives to grow our business while growing your career! If you enjoy working with customers, creating solutions to close deals, we want you on our team. Sales Representative, Industrial: •Promote, seek out, and consummate new and repeat business for sales and rentals of Company products. •Compiles lists of prospective customers for use as sales leads, based on information from newspapers, business directories, and other sources. •Performs job in a professional manner by representing the Company honestly and fairly with regard to maintaining good public relations with all customers, competitors, and vendors. •Demonstrates a thorough knowledge of all Company products and their application, pricing and terms, sales and credit policies, as well as advertising and promotional aids. •Coordinates and communicates with other branch personnel regarding product availability, delivery, and job specifics. •Quotes prices and prepares concise written orders for sales, rentals, and leases obtained. •Estimates date of delivery to customer, based on knowledge of Company production and delivery schedules. •Prepares written reports and records required by management on a timely basis. •Complies with all Company policy and procedures. Actively participate in: •Brown Bags and Tow & Shows •Pricing, quoting to meeting profit objectives for the assigned territory •Trade Associations Requirements Bachelor's degree (B. S.) from four-year college or university; and a minimum of 3-5 years related sales experience and/or training; or equivalent combination of education and experience. General knowledge of water handling practices, HEAVY CONSTRUCTION hydraulic knowledge of pumps and irrigation systems and the ability to sell more than one product line. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status. Rain for Rent is an EO employer – M/F/Veteran/Disability APPLY ONLINE TODAY FOR IMMEDIATE CONSIDERATION! https://rn11.ultipro.com/WES1012/JobBoard/JobDetails.aspx?__ID=*3988CC16B72A332E

Details: Smithfield Foods has a need for a Business Warehouse Analyst to work in Kansas City, MO or Smithfield, VA From our small town beginning in Smithfield, Virginia, Smithfield Foods has grown into a global food company with a presence in 12 countries. Regardless of the size and scope of our business, we always conduct ourselves with respect for our animals, communities, customers, employees and the environment. Our philosophy has served us well and we are committed to providing Good food. Responsibly.® so you can confidently share great meals and memories with family and friends. Smithfield Foods brings good food to families and friends around the world in a responsible manner. Although you might not be familiar with the Smithfield name, you probably know one or more of our well-loved brands, including Smithfield, Eckrich, Farmland, Armour, Cook's, Gwaltney, John Morrell, Kretschmar, Curly's, Carando, Margherita and Healthy Ones. The Business Warehouse Analyst has stewardship over the SAP Business Warehouse (BW) and Business Intelligence (BI) Environments and will work with business owners to identify requirements and opportunities for BI reporting solution with improved data analytics and delivery. The SAP BI System Lead will design and deliver SAP-based business intelligence solutions. This is a key role focused on a combination of deep SAP data extraction and Extract, Transform, and Load (ETL) development capability along with a comprehensive view of business process reporting and metrics needs. Key Responsibilities: Oversee contractor technical staff and cross-functional projects to deliver high value reporting and analytical solutions to company business units Responsible for full life cycle SAP BI development including ABAP and BW development Ensures solutions have sound design, construction, and testing principals adhering to and ensuring SAP best practices Design & develop Business Objects Universe, reports & dashboard for the purpose of proper data representation Design processes to minimize data quality risks and proactively identify potential data issues Work closely with business and key business users of BW to gather business requirements The Business Warehouse Analyst will translate business requirements into functional specifications and will work with contractors to translate requirements into technical specifications The Business Warehouse Analyst will help prepare and maintain documentation, including procedures, system specifications, technical documentation, computer training materials and user manuals Pinpoint data quality gaps and develop a plan to close these gaps Maintain a high degree of knowledge/understanding of SAP-BW technologies, business processes, and release levels

Details: One Life America is seeking sales-minded individuals to market our insurance products. As a One Life agent you would help individuals and families secure their tomorrows. Established and experienced candidates are encouraged to apply. As a One Life agent, you represent America's Premier Final Expense Insurance Agency offering top-quality products to the senior market. Our agents receive FREE DIRECT MAIL LEADS and FREE ERRORS AND OMMISIONS INSURANCE. Income: Our average first- - year-agent commonly earns between $50,000.00 and $80,000.00 of annual income. Responsibilities Include: Presenting and explaining insurance policy options based upon prospective clients' needs Setting appointments with prospective insurance customers and meeting with individuals in their homes Meeting continuing education (CE) requirements for initial and continued permanent insurance licensing

Details: HOME VISITOR (ColumbiaCounty Based out of Portage) : $ 13.84-$15.28per hr.; Full-time, full-year Excellent benefit package. Plans, implements,and documents services that enhance growth and development of young children (0-5)and families through home visits and playgroup activities. Preference given to those with home visitingexperience. Limited evening workschedules may be required. Travel throughout the county service delivery arearequired; mileage reimbursement available with proof of auto liability. Student loan forgiveness may beapplicable. Please visit our web site, www.renewalunlimited.net , for anapplication or call (608)742-5329. An EEO/AA employer.

Details: Travel RN Unit: OR / Surgical Services 13 Week Travel Assignment Shift: Days and Nights Available Whether you're new to the travel game or a seasoned healthcare traveler, our experienced travel specialists are there for you, to listen to your needs and guide you through the process of landing your dream job. Your new Parallon position offers benefits like: - Highest pay rates in the industry for travel RNs including weekly direct deposit - Customized compensation packages designed to meet your specific needs - Guaranteed work hours with the potential for overtime - More opportunities than any other travel company since Parallon is the "vendor of choice" for the facilities we serve More job, more locations, more choices for YOU! And your new adventure with Parallon also provides intangible rewards such as: - Opportunity to acquire additional skills and broaden your clinical perspectives - Increased confidence and a stronger resume by working with some of the best clinicians in the country - Freedom to control your career with short term contracts and easy transition to your next chosen location Minimum Requirements: - Graduate from an accredited school of nursing - Minimum 1 years acute care experience in a hospital setting - Current State Nursing License - Current BLS and all other appropriate certifications for the position to which you are applying PI88767892

Details: We have an excellent opportunity for an Executive Director/HomeCare division (Opelousas, LA). The Executive Director has operational oversight of a program providing traditional in-home care and day program services to a diverse client population (elderly, Medicare, Medicaid and private funding). With responsibility for an operation of approximately $2.5M revenue, 175 employees and serving 150 clients, the Executive Director: Provides visionary leadership, direction and communication to achieve the ResCare vision and to maximize the mission’s performance and impact. Builds organizational capacity through the administration of ResCare programs and the development and supervision of staff across several locations. Fosters adaptive and collaborative relationships with community partners. Ensures financial sustainability and success. The Executive Director provides leadership and administrative responsibility for achieving our mission and vision, assuring efficient and effective operation in the following areas of primary function: Planning and Overall Day-to-Day Operations/Program Development: Responsible for the development, implementation and evaluation of ResCare’s strategic plan and program goals; policy and procedure development and maintenance; evaluation of the performance and impact of the organization and staff in meeting objectives and delivery of services; QA and QM. Human Resources/Staff Development: Responsible for the direction, motivation and development of staff to align with and promote the ResCare mission, vision, values and brand; fostering a motivational, collaborative and innovative work environment; providing effective training and support; supervising staff performance; administering policies and procedures.•Business Development/Growth of Opportunities: Responsible for the ongoing pursuit of new business and referral opportunities; achieving and maintaining a “book of business" that meets and/or exceeds program goals; developing and fostering relationships and referral sources to achieve and maintain the highest census levels possible. Finances/Fiscal Oversight/Contract Management: Responsible for overall budget, budget management, budget accountability and fiscal management; ensuring proper practices regarding record keeping, control systems and proper reporting; leading annual budget planning efforts.

Details: Overview The incumbent is responsible for the daily activities of couriers, dispatchers and other related personnel. This individual provides personalized support and quality service to the clients of the laboratory. Job Duties Arrange work schedule of the courier and dispatch personnel to ensure that tasks are completed correctly and within specified pick up time limits. Verify that sample is triaged in correctly. Supervise the activities of the courier department personnel to ensure efficiency of the timely pickup, transport and triage of client samples. Administer corporate human resource programs as they related to courier staff, including employee recruitment and retention, compensation, training and development, equal employment opportunity, performance management, employment record documentation. Address client concerns, identify their requirements and obtain necessary documentation for analysis. Evaluate current sample pickup procedures and recommend modifications, as new clients and procedures become available. Answer questions from clients and laboratory personnel concerning estimated time sample is to be picked up and triaged in. Maintain inventory of sampling supplies. Assist couriers with routing and needed materials. Maintain knowledge of Laboratory Information Management System (LIMS) that is required to complete job responsibilities. Support corporate quality and continuous improvement process. This position has the responsibility and authority to initiate action to prevent or minimize departures from the quality system or test procedures. This authority includes addressing resource needs to properly address issues such as client turn-around time requirements, overtime limits, employee turnover, work stoppage and assure the appropriate type and amount of materials are ready and available for use. Perform other related duties as needed.