La Crosse Job Listings

Details: A manufacturing client of ours is in immediate need for a motivated Accounting professional for their General Accountant Job in Kenosha, WI. The person most qualified will have a minimum of three years of experience in general accounting. This person will be reporting to the CFO and be responsible for providing timely and informative, financial and operating reports and analysis to all members of the management team. The company provides excellent benefits including medical, dental, vision, 401K and great work-life balance. This is a great opportunity for someone looking to be a part of a growing organization. General Accountant Job Responsibilities: Maintain inventory accounts including journal entries Perform variance analysis, oversight of standard costing activities, and annual physical inventory Critical review of costs with constant improvement activities Coordinate MIS consulting staff Work with Outside Auditors on Tax returns, and General Accounting Requirements: Bachelor in Accounting CPA required Three + years of experience Experience with ERP Systems a plus Systems implementation experience a plus Strong Excel skills Excellent communication skills both oral and written To apply for the General Accountant Job in Kenosha, WI please send your resume in a Word document to www.parkerlynch.com or to Alexis.B for immediate consideration.

Details: Process Automation Engineer – Baton Rouge, LA – Direct HireFrontline Source Group - temporary staffing and direct hire firm - is offering an excellent opportunity to join the team of one of our top Baton Rouge clients. Your Role:The engineer will be responsible for implementing, tuning, maintaining and troubleshooting process control loops and advanced applications in an operating refinery or petrochemical unit, including associated operator interfaces.The engineer will also help identify and develop new control schemes to increase process safety and profitability and participates actively in unit troubleshooting and new project support. Preferred Knowledge/Skills/Abilities:Demonstrated experience with batch and sequential controlsDemonstrated experience with regulatory and advanced controlsExperience with DMC or Real-Time OptimizersKnowledge of Honeywell (TDC and Experion) process control systems - Must have DCS experience (Honeywell preferred , but will consider DeltaV, ABB 800xA, Foxboro I/A, Yokogawa)Demonstrated organizational skills, with the ability to manage multiple priorities and stakeholdersExcellent trouble-shooting skillsAbility to work independently Background Profile:Bachelor’s degree in engineering requiredGraduate degree with process control focus preferred5+ years of experienceManufacturing process control experience Think you can sell yourself better off paper? We invite you to create a video profile to make your process simple: http://bit.ly/1hXcnYZ It’s more personal than a resume, but less nerve-racking than an interview. This innovative tool cuts down the interview process and gives you a competitive advantage, so why not give it a try! Please visit us at http://www.frontlinesourcegroup.com Equal Opportunity Employer, M/F/V/D. Candidates must have authorization to work in the U.S. Clients will not sponsor visas. Frontline specializes in matching top talent with companies for direct, contract, and contract-to-hire placements in Accounting, Finance, Technology/ IT, Human Resources, Administrative, Customer Service, Engineering, and Oil & Gas. We work with clients and candidates in all areas of the United States and have offices in Texas (Arlington, Austin, Dallas, Fort Worth, Plano, Houston, Lewisville, San Antonio, Sugar Land, and The Woodlands), Tennessee (Nashville and Brentwood), Arizona (Phoenix and Scottsdale), Oklahoma (Oklahoma City), and Colorado (Denver)

Details: In this role, candidates will be responsible for answering a high volume of calls in an inbound call center (approx 120 calls per day) environment. This is an entry level position within the customer service department, so candidates will be handling fairly basic calls (for example; How much oil needs to be added? How to I turn it on? What does it mean if this button is on?). Additionally, candidates will be responsible for documenting customer conversations by entering information into their proprietary tracking system. M-F 10am-7pm or 8am-5pm!! Must be able to work one of these shifts. About Aerotek: Aerotek, headquartered in Hanover, Md., is a leading provider of technical, professional and industrial staffing services. Established in 1983, Aerotek is an operating company of Allegis Group, the largest provider of staffing services in the U.S. Aerotek operates a network of more than 200 non-franchised offices throughout the U.S., Canada and Europe. For more information, visit aerotek.com .

Details: Agnesian Healthcare in Fond du Lac is seeking a Nurse Practitioner for the new Wound Care Clinic! This position will function as an educator for patients, families, and other health care providers. A qualified candidate will be a clinical expert in the nursing management of the wound care patient population with complex needs. Provides primary care and performs selective medical services within the scope of training and nurse practice act. Works under the direct supervision of the VP-Nursing and Medical Director or designated back up providers. Sponsored by the Congregation of the Sisters of St. Agnes, Agnesian HealthCare is comprised of Agnesian HealthCare Enterprises, Consultants Laboratory, Fond du Lac Regional Clinic, Ripon Medical Center, St. Agnes Hospital, St. Francis Home and Waupun Memorial Hospital. The mission of Agnesian HealthCare provides compassionate care that brings Hope, Health & Wholeness to those we serve by honoring the sacredness and dignity of all persons at every stage of life. This mission guides everything we do as an organization. Working for Agnesian HealthCare, you will enjoy a rewarding career, a supportive staff of co-workers, a competitive salary and a comprehensive benefits package. You will be proud to work in a setting that truly lives its Mission and Values ensuring that everyone receives “ Simply the Best " service. Please apply on line at www.agnesian.com /careers Agnesian HealthCare is sponsored by the Congregation of Sisters of St. Agnes Equal Opportunity/Affirmative Action Employer

Details: RESPONSIBILITIES: A Kforce client is seeking a SSRS Developer in Milwaukee, Wisconsin (WI).

Details: Signal Point Systems, Inc. Job Title: Service Technician (HVAC, Generator) Department: Maintenance Status: Full Time – Non-Exempt Reports to: Regional Supervisor Job Summary To provide preventive maintenance and maintenance services to customers’ cell site equipment for discipline assigned. Position requires all technicians to be on call on a rotational basis 24/7 to meet customer requirements. Ensures all company and customer policies and guidelines are followed in meeting the scope and expectations of customer contracts. Duties and Responsibilities • Ensures safe and reliable operations in day-to-day responsibilities (i.e. vehicle and personal safety). • Consistently has a high productivity rate, ensures all assigned service calls and Preventative Maintenance visits are completed according to schedule. • Ensures that all work meets or exceeds customer quality standards and is completed on time, every time. • Ensures all repair/service and preventative maintenance tickets are thorough and accurate. • Adheres to ALL corporate compliance policies and procedures. • Ensures all paperwork is accurate and completed on time, every time (i.e. weekly timesheets, weekly expense reports, weekly Visa packets, monthly vehicle inspections, work tickets). • Develops and maintains positive customer relationships with customer field engineers and provides timely solutions to customer concerns. • Escalates technical issues to a Senior Service Technician as necessary, including all recurring issues. • Other assigned duties or responsibilities as directed by management.

Details: As an E-Commerce Customer Service Rep, you will be responsible for providing exceptional customer service by responding efficiently, accurately and courteously on all consumer transactions through inbound calls, live chat and email correspondence. Bi-lingual in Spanish is a plus. VF Outdoor, a subsidiary of VF Corporation and more commonly known in the Fox Valley as JanSport, is a growing facility, representing multiple VF Brands such as JanSport, The North Face, Timberland, Smartwool, Eagle Creek, Lucy, Vans and Reef. VF Outdoor is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of race, color, religion, sex, national origin, age, medical condition, disability, veteran status, marital status, or any other factor not related to job performance or job requirement. In addition, the Company has Affirmative Action Programs for the advancement in employment of certain categories of qualified employees. The program is available for review by employees and applicants for employment in the Human Resources office during regular office hours. In compliance with the ADA Amendments Act, should you have a disability that requires assistance and/or reasonable accommodation with the job application process, please contact the Human Resources department at 920-734-5708 Education/Experience: Years of Related Professional Experience: 1-2 years previous customer service experience preferred High School diploma or its equivalent is preferred. Skills: Strong Computer skills including experience using web based service and/or ecommerce tools Strong Customer Service skills Good telephone communication skills Good listening skills Good communication skills (written, oral) Knowledge of basic software programs (Word, Excel) with internet experience Good organizational skills with the ability to multitask Must be flexible and willing to accept change Ability to work a flexible schedule, including nights and weekends is required Positive attitude and ability to work with others Ability to work in a fast paced environment Bi-lingual in Spanish is a plus Special Requirements: May require extensive sitting and use of keyboard/computer May require use of phone headset May require overtime as needed to meet demand/schedule Must meet departmental attendance and punctuality requirements

Details: Job is located in Fond du Lac, WI. Resident CareAide, CNA More informationabout this job: Overview: S eekinga full-time Resident Care Assistant (RCA) in its Community about an hournorth east of Madison, WI. The position reports directly to the Resident CareDirector. The company offers competitive benefits to all employees who work 30+hours, including free life and disability insurance, as well as competitivehealth and dental plans. The right candidate will demonstrate a passion forseniors, strong customer service, positive attitude, and desire to work withothers in a fast paced, high-energy health care setting. Responsibilities: Assist residents with daily care needs, including but not limited to showering, dressing, toileting, grooming, and feeding Administer medications to residents according to all state regulations Respond calmly and effectively to emergency situations Carry out Nurse and Physician orders accurately Please note Landmark at Charleston House does NOT ask Resident Care Aides to perform any housekeeping, cooking, or food-service duties

Details: Accepting applications for clinical positions, including administrative positions and therapist positions at the Louisiana Methodist Children’s Home in Ruston, Louisiana.

Details: We are looking for a high energy, communicative leader that will commit to the oversight of both the day to day (in office and on call) activities of the program and the long range goal of program excellence. This position will be responsible for managing the Supported Living Services Program which is a program designed to allow individuals with developmental disabilities and the elderly to live as independently as possible within their community. We empower people to live quality lives by promoting personal choice and participation in their communities. This is accomplished through supports provided to individuals enrolled in the following programs: New Opportunities Waiver (NOW), Elderly and Disabled Adult Waiver (EDA), and Long-Term Personal Care Services (LT-PCS). Some of the essential responsibilities of the position follow: Responsibilities Ensures the achievement of quality outcomes for both persons supported and the organization Manages the Supported Living Services Program budget to ensure that programmatic goals are achieved Ensures that staff and program are in compliance with funding source, regulatory agencies and VOAGBR policies and regulations Develops resources to meet program needs and maintains positive relationships with funding sources and regulatory agencies Manages a large staff including the handling of internal investigations and complaint resolution Networks with individuals and organizations that may be able to assist the program in achieving its goals Qualifications BA/BS degree required (Masters Degree is a plus) 3 years experience in a social service organization (non profit experience is a plus) Minimum of 3 years experience with staff supervision Experience with individuals dealing with intellectual disabilities Effective written and verbal communication Ability to lead a team to excellence amid challenges Demonstrated ability in staff management, program development and leadership Volunteers of America is a nationally recognized non profit organization with its roots in the Christian tradition. We were founded in 1896 and continue to be a vital, relevant and highly regarded provider of quality services in the Greater Baton Rouge area. We offer a very competitive benefit package including paid vacation leave, sick leave, and 11 holidays. Our benefits include health, dental, vision, life, and short and long term disability insurance. We also have a 403b retirement plan to offer all employees who work more than 20 hours per week. We are an Equal Opportunity Employer If you believe that you are the ideal candidate for this position, please include a cover letter with your salary requirement range along with your completed application!

Details: We are hiring for an experienced Cisco Network Engineer to remotely manage large scale business environments and troubleshoot issues escalated from the level II team. The incumbent of this position will: -Perform client consulting in the area of network engineering (hardware and software) using routers, switches, network security devices, protocol analyzers, TCP/IP, VPN, Frame Relay, and MPLS -Design, plan, and implement LANs and WANs using the latest technology -Identify and troubleshoot hardware and software technical problems related to LANs/WANs -Conduct throughput analysis, problem solving, and infrastructure planning -Participate in various client projects intended to continually improve/upgrade network infrastructures Qualifications -Minimum of 3-5 years experience in network engineering, including experience designing, planning and implementing LANs and WANs using the latest technology; experience must be post-baccalaureate and progressive in nature -Bachelor's degree in Computer Science, Engineering, or related discipline; equivalent experience acceptable -Cisco Nexus experience highly preferred. -CCNP/CCDP certification preferred About TEKsystems: Join TEKsystems®, a leading IT staffing, IT talent management and IT services firm, and get your career on the fast track. We have more than 100 offices worldwide, and we partner with over 6,000 clients and place over 80,000 consultants per year. At TEKsystems, we seek to understand our consultants’ skills, goals and interests, allowing us to present targeted job opportunities on a contract, contract-to-hire or direct placement basis. TEKsystems' leadership in the market stems from our sincere and personal commitment to driving the success of our customers, consultants and each other.

Details: Parkside Assisted Living, a 40 unit RCAC in DeForest, WI, has an immediate full time opportunity for an experienced and professional RN to join our team as Assisted Living Director. The selected candidate will be responsible for the daily clinical aspect of the assisted living department, functioning to meet all residents’ needs. in this role, you will supervise a staff of approximately 20 and report to the Executive Director. On call responsibilities included. In addition to managing the Assisted Living Program, you will also ensure that Senior Lifestyle standards and state requirements for resident care are met, ensure regulatory compliance and effectively manage the Assisted Living budget. This position reports to the Executive Director. Essential Functions: Directly oversees the delivery of care to Assisted Living residents to ensure that emotional, physical, psychological and safety needs are met through all program services and activities. Coordinates, along with the Executive Director, and family/resident care conferences and serves as a direct liaison between residents, families, and staff. Manages labor costs, supplies and other line items in Assisted Living budget. Works with residents, families and other staff to ensure that residents are at appropriate levels of care. Develops and/or monitors documentation systems to ensure that all regulatory timeframes for review of assessments and service plans are met and that resident needs are met. Ensures that employee tuberculosis testing is conducted in a timely manner. Assesses potential residents for assisted living level of care. Schedules and conducts new resident orientation for all Assisted Living Residents. Writes and reviews residents assessments and careplans with appropriate staff. Plans and schedules staff training programs and inservices for the Assisted Living staff. Ensures compliance with all state regulatory requirements including mandatory reporting to State. Ensures that all concern and incident reports are completed, filed and that follow-up is conducted appropriately. Manages and coordinates the work of all nursing and other assisted living staff, communicating pertinent resident health and safety information. Attends all required training, in-service, and staff meetings. Strives to maintain a safe working environment through the prevention of accidents, the preservation of equipment, and the achievement of safe working practices. Maintains a positive and professional demeanor toward residents, visitors, families, and co-workers. Adheres to all policies and procedures of Senior Lifestyle Corporation. Performs other duties as assigned by the Executive Director.

Details: Our most successful employees have the ability to grasp subjects such as biology, chemistry (and the alike) and have a proven track record of 1 year or more closing sales. Cultivate professional relationships, create business opportunities, and solve our client’s biggest issues – therefore, you must be highly motivated, have a knack for establishing relationships using refined communications and presentation skills Use your animal or human healthcare knowledge to act as Field Sales Representatives without all the travel and have a good understanding of medical sales and the human and/or animal healthcare industry. If this sounds like you, then click ‘Apply Online’ TODAY! Our world-class training program will help you learn the ins and outs of our industry, and our integrated support systems will have your back the whole way.

Details: Evergreen has an opportunity to join the Marketing Team as a part time, temporary administrative assistant! This position will be 20 hours per week for 9 months to one year. The hours will be Monday – Friday during regular business hours, but may include an occasional evening or weekend. Responsibilities of the Marketing Administrative Assistant will include: Preparation and coordination of special projects, bulk mailings, and events Working with prospects and the Marketing Coordinator on accommodation preparation and move-in details Assistance in meeting Marketing Plan objectives Assistance in editing/design of written collaterals Maintenance of inventory of all marketing materials and supplies. General office tasks such as word processing, filing, copying, faxing, handling mail, meeting preparations, answering telephone, etc. Assistance with coordination community relations events

Details: The Voice Analyst's role is to ensure the stability and integrity of all Alta Resources provided voice services. This is achieved by developing, monitoring and maintaining communication technologies across the organization. In addition, the Voice Analyst will participate with the installation, monitoring, maintenance, support, and optimization of all voice hardware, software, and communication links. This individual will also analyze and resolve voice issues in a timely and accurate fashion, and provide documentation and end user training where required. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Strategy and Planning Develop high level expertise in new data processing concepts and techniques as they are introduced to the department in order to remain technically proficient. Assess and recommend appropriate technologies to solve business problems/opportunities. Acquire a strong understanding of the functional business disciplines serviced by the technologies being designed or supported to ensure that the service provided is timely, effective and appropriate. Establish proactive, confidence-inspiring client relationships to ensure technology development and maintenance efforts meet business goals. Execution and Service Delivery Develop knowledge and experience in resolving support requests for Infrastructure Support. This will include problem solving and the related activities specific to the type of problem, covering the analysis, design, implementation and maintenance of complex business and technical solutions from the client perspective. Analyze specific functional and technical problems and business requirements and prepare detailed resolution approaches. Provide the full complement of technology support services as required on assigned work efforts. Develop and leverage a working to expert knowledge of standard services, applications, and infrastructure technologies as required. This may include programming language(s), operating systems, programming techniques, data base management systems, productivity tools and other hardware and software facilities to produce the most effective and timely results for the functional areas being served. Perform, or direct the performance of, standard application and infrastructure support activities based on specific assignments. Leverage an advanced knowledge of services, applications and hardware to conduct problem resolution, analysis, design, development, and implementation activity. Test fixes to ensure problems have been adequately resolved. Display skill in the use of control techniques and support methodology to meet assignment requirements. Create technical documentation for Information Technology staff to follow when completing procedures. Provide 24x7 on call rotation support for all supported technologies. Communication and Collaboration Establish proactive, confidence-inspiring client relationships to fulfill all aspects of specific assignments Infrastructure Support. Produce and communicate status of deliverables relative to milestones, variances, open issues, and client acceptance. Respond to requests for enhancements to existing technologies by clearly defining the business problem/opportunity and the approach to satisfying the request. Contribute to an environment in which all team members are respected regardless of their individual differences and are motivated to improve both their individual and team contributions to achieve desired business results. R egular attendance, punctuality and adherence to agreed-upon schedule of availability are conditions of employment and essential function of this position.

Details: Join our team and be part of the talent that makes UW Health the best work and academic environments. The Pharmacy Technician is responsible for providing pharmacy services, including, but not limited to preparing and distributing pharmaceuticals, performing inventory control, compliance audits, and financial transactions, providing customer service, and maintaining pharmacy records. The Pharmacy Technician works as part of an interdisciplinary patient care team, and under direction of the Clinical Pharmacist, Senior Clinical Pharmacist, and/or Pharmacy Technical Supervisor. The Pharmacy Technician may assist in the on-line training of staff under the direction and guidance of a Pharmacy Technical Supervisor and/or Pharmacy Assistant. The Pharmacy Technician is a fully-trained technician position designed to utilize and extend knowledge and competency while performing technical pharmacy functions of the Ambulatory Pharmacy, Decentral Pharmacy, Central Pharmacy, or Pharmaceutical Research Center. AM shifts starting times vary from 6:00-9:00 a.m., PM shifts starting times vary from 2:00-4:00 p.m. This position is a Pay Grade G. The salary range begins at $13.99 per hour. Experience that is directly related to the position requirements could allow the starting wage to be established above the pay range minimum. We are an Equal Employment Opportunity, Affirmative Action employer that values diversity. Minorities, females, protected veterans and individuals with disabilities are strongly encouraged to apply.

Details: CNC Press Brake Machinist Do you have experience performing set-ups and operations on CNC Press Brake machines and want a 3rd shift position at a stable company? If so, we have the job for you! Our client in Oshkosh, WI is looking for a 3rd shift CNC Press Brake Set-up/Operator. This person will be responsible for working off blueprints to set up the Press Brake to bend metal parts accordingly. This is a job shop, so there will be set-ups every 1 to 2 hours (will not be machining the same thing over and over). Hours are 11:00pm through 7:00am (Sunday through Thursday) and the pay will be $14 to $15 per hour (based on experience) with a $.30/hour shift differential. There will also be a review at 60 days of employment where associates are eligible for a pay increase and every year after that in July (amount based on performance). Qualifications: -must have at least 1 year of experience performing set ups and operations on CNC Press Brake machines (open to candidates who only have school experience) -must have a high school diploma or G.E.D. -must be willing to submit to a physical and drug test prior to hire If you are interested in and qualified for this position, please send resume and call Gina at 920-581-0559. About Remedy Intelligent Staffing: Founded in 1965, Remedy Intelligent Staffing is a locally owned franchise, and is part of the Select Family of Staffing Companies. The Select Family of Staffing Companies is a top 10 industry leader in the U.S. with a national network of over 300 offices. In Wisconsin, Remedy Intelligent Staffing has offices in the following cities: Beaver Dam Wausau Madison Onalaska Portage Stevens Point Fond du Lac Benefits: Remedy Intelligent Staffing has the best job opportunities available in today's growing job market, flexible hours, exceptional pay rates, and career coaching. Temporary Associate Benefits May Include: Health Insurance Dental Insurance Vision Insurance Short Term Disability Insurance Life Insurance Dependent Care Assistance Account Longevity Bonuses Referral Bonuses Safety Incentives 401K Gina Johnson Recruiter Remedy Intelligent Staffing 920-581-0559 Office l 920-979-6464 Cell www.remedystaff.com Beaver Dam - Fond du Lac - Madison - Onalaska - Portage - Stevens Point - Wausau

Details: S ERVICE. I NTEGRITY. D ETERMINATION. E NTHUSIASM. We are searching for a Wireless Manager for our wireless mobile center located inside the Exchange Service at Belle Chasse. You are the captain of the team. You set the bar high and drive individual and team results. Your positivity, guidance, and open communication motivate your team to thrive and excel in a fast-paced and dynamic environment. With a highly competitive pay plan and commission structure, you have the opportunity to expand your set goals and determine your own salary. With an enduring eagerness to learn and adapt to your surroundings, while still performing to the best of your ability, you will have the opportunity to realize your full potential and develop a long-term career as a vital member at Wireless Advocates. You are responsible for leading and assisting employees to successfully achieve business and personal sales goals. You deliver excellent customer service and support that inspires repeat visits and expands our customer base. You will continually develop your product knowledge to guarantee the best suited product for the customer’s needs. You assist in loss prevention through awareness, attention to detail and integrity. You develop and foster ongoing, positive relationships with the business management, all Wireless vendors, and customers. You possess the ability to manage multiple employees and are able to recognize a challenge and identify a solution. You assist in recruiting, on-boarding and training team members to achieve their fullest potential. We’ve Got You Covered At Wireless Advocates, LLC., our people are our greatest asset. We are dedicated to providing our employees the tools to succeed in the field, as well as to maintain a healthy work-life balance. As you hone your already seasoned customer service skills, we provide the optimal conditions for you to do so. Wireless Advocates offers the following benefits: Medical, Dental, and Vision Healthcare Coverage 401(k) with Company Match Paid Vacation Competitive Pay Plan and Commission Structure Excellent Training and Career Development Opportunities

Details: Driveline is currentlyseeking motivated and career-minded candidates to join its national network ofretail merchandisers in AL, FL, GA, KY, MS, NC, SC, TN, VA & WV. We owe our continued success to the hard working,intelligent and innovative people who implement our retail programs every day. Ifyou're interested in joining the team and helping our clients drive sales, thenwe'd love to hear from you. AboutDriveline: · Driveline is thelargest non-broker merchandising services agency in the country · Our clientsinclude major national retailers and manufacturers · Ourindustry-leading software makes your job easier and makes it easier than everto manage your own schedule and report hours · We offer full W-2employment, meaning no surprise tax bills from 1099 forms · We offercompetitive wages and opportunities for advancement (reimbursement is alsoavailable for travel more than 60 miles in one day) Desired experience/skills: · 1-2 yearsmerchandising or retail experience · Outstandingcustomer service skills · Ability to workboth independently and as part of a team · Ability to readstandard plan-o-grams and execute merchandise resets · Ability to liftup to 30 pounds and bend/stoop/stand for more than 45 minutes Requirements: · Reliabletransportation · Ability tomaintain a professional appearance · Computer access withprinter/Internet/email · Ability to reportcompleted work on the day of service Want to learn more or apply now? Go to www.drivelineretail.com , click on the “Apply Now" button in the top,right-hand corner of the page and complete an application. Our recruiters willhandle the rest! We look forward to meetingyou. - OR- APPLY NOW BY CLICKING BELOW http://www.retailgis.com/rgis_portal/x_driveline_employment_application.htx?territory_id_no=0

Details: Customer Service and Inside Sales Representative or P.S.R. Want to work with a globally connected, growing company? This opportunity includes a fantastic team atmosphere and setting, career growth, and excellent benefits. This opportunity is best suited for someone who is well spoken, customer service minded, extremely flexible in work processes, and for someone who truly enjoys helping others. A Patient Service Representative (PSR) supports Brand Direct Health’s patients by providing quality customer service resulting in successful sales interactions. ESSENTIAL FUNCTIONS: Participates in design of call monitoring formats and quality standards. Achieves daily inbound and outbound call requirement based on the team’s expectation Achieves minimum commission requirement of 2 points per hour worked Handles all calls in accordance with company standards – courteous, friendly, and professional Establishes rapport and build trust while assisting patients Quickly and accurately identifies the patient’s needs Uses services and available resources to meet patient’s needs Escalates issues as necessary Participates in required training to comply with all Federal and State regulations Meets dialogue requirements according to Quality Assurance form Maintains regular and reliable attendance record. Performs other duties as assigned This position will pay $12/hr base pay, plus commission with earning potential up to $18/hr with benefits.