Milwaukee Job Listings
QA Analyst
Details: Role – QA Analyst On behalf of our client in the manufacturing industry, we are seeking a QA Analyst for a 12 months contracting opportunity. Qualifications: Prior work experience in using Worksoft Certify tool suite. Prior experience in establishing an automation test team. Experience with Performance Testing as a service. This person will work closely with the QA Analyst as part of the MSQ team primarily supporting the BP&S team as we roll out these new tools. Position is Milwaukee based and resource will need to be on-site 60-70% of the time. Responsibilities: Administer Test tools - HP-ALM and Worksoft Certify (For example: Set up access, define project hierarchy, develop custom reports, any ongoing configuration required) Aid in defining Automation Test Standards and Approach Participate in Performance Test Solution as a Service selection Aid in developing the processes a project team will need to follow for Performance Testing Work with project teams to determine approach for automation and assist in automating scripts Participate in "Train the Trainer" sessions for automation tool and then serve as a trainer for project teams Prepare automated test scripts based on the business process model and/or requirements Execute the automated test scripts and ensure the results are reflected in HP-ALM Open defects as required Troubleshoot any issues with test tools Ensure that project teams follow the testing standards, guidelines, and testing methodology Support BP&S resources performing Automation Testing Transition Testing artifacts to "gold" copy for future regression testing Duration – 12 months Location – Milwaukee, WI
Web Application Administrator
Details: Genesis10 is currently seeking a Web Application Administrator for a contract-to-hire position lasting from 12/08/14 – 6/12/15, working with a major insurance provider client in the Franklin, WI area. Description: The individual will function as a subject matter expert for Middleware (Web/WAS) team in Service Operations (SO). This involves performing incident and problem resolution, standard service requests, infrastructure monitoring and alert response, and consultation with application support and development staff. The individual will be part of a 24x7 on-call rotation. Candidate is expected to possess strong technical skills and ability to learn quickly. Responsibilities: Accountable for analysis, planning, patching, provisioning, coordination, communication, documentation and support of the systems infrastructure, hardware and software in order to support business applications Responsible for using best practices and knowledge of internal or external business needs to improve and meet service level expectations Deliver services by meeting the strategic objectives of the organization including service management, risk management and project delivery transition management
Administrative Assistant
Details: Business Account Administrator (Administrative Assistant) The Business Account Administrator (Administrative Assistant) is responsible for administrative activities related to assigned clients. Work closely with Sales Team Leader and other support personnel. Main responsibilities include claims, deductions, and promotion forms management; assists with performing administrative activities, and facilitates problem resolution by maintaining communication and serving as a liaison to the Sales Team, customer service personnel, and other support staff. Job Responsibilities: Claims Deduction Management. Administrative Support. Support and resolve administrative activities by maintaining communication flow and serving as a liaison for the Sales Team. Interface with Customers and Clients to ensure outstanding customer service Promotions Forms Management. Maintain efficient forms management process through consistent application and training. Skills: Strong skills with Microsoft Office Suites (spreadsheets, word processing, presentation development). Job Requirements: Education High school diploma or 2-year associate degree or equivalent job-related experience. Experience 1 - 2 years relative work experience in applicable field. Advantage Sales & Marketing, LLC is proud to be an Equal Opportunity Employer Responsibilities Advantage Sales and Marketing, LLC (ASM) is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. ASM services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today. Position Summary The Business Account Administrator is responsible for administrative activities related to assigned clients. Work closely with Sales Team Leader and other support personnel. Main responsibilities include claims, deductions, and promotion forms management; assists with performing administrative activities, and facilitates problem resolution by maintaining communication and serving as a liaison to the Sales Team, customer service personnel, and other support staff. Essential Job Duties and Responsibilities Claims Deduction Management Administer the claims, deductions, and reconciliation processes by meeting client and customer expectations through maintaining accurate records Enter and reconcile Client promotions in GenWeb program Support Business Development Specialist and reconcile promotions in the clients portals / system Administrative Support Support and resolve administrative activities by maintaining communication flow and serving as a liaison for the Sales Team Assist Sales Team in coordinating events, including trade shows, meetings, and client market visits Assist Sales Team in creating sales presentations Maintain the internal system for authorizations (ADL) and ensures distribution lists are up-to-date Collections Process invoices and billing Assist Business Development Specialist with repayments, receivables, and collections Client and Customers Support and resolve administrative activities by maintaining communication flow and serving as a liaison for the Sales Team Interface with Customers and Clients to ensure outstanding customer service Promotions Forms Management Maintain efficient forms management process through consistent application and training Maintain promotional materials through tracking vehicles (i.e. spreadsheets, sample inventories, quotes, and bonus tracking) Administer process for providing Sales Team with accurate and timely promotional contracts Order Processing Database set-up and administration, communication, and tracking as necessary of all orders in EDI to include reconciliation Supervisory Responsibilities Direct Reports This position does not have supervisory responsibilities for direct reports Indirect Reports This position does not have guidance or mentoring responsibilities for indirect reports Travel and/or Driving Requirements Travel is an essential duty and function of this job. Driving is not an essential duty or function of this job. Travel up to 25%
House Calls Nurse Practitioner Full Time and Part Time - Kenosha, Milwaukee, Racine and Waukesha
Details: Enjoy a flexible schedule! Serving millions of Medicare and Medicaid patients, Optum is the nation's largest health and wellness business and a vibrant, growing member of the UnitedHealth Group family. We're also the career home for Nurse Practitioners who bring compassion and passion, energy and focus to their work every day. This is your opportunity to join a group of professionals and clinicians who are working to improve health care for people over 50. Do you have compassion and a passion to help others? Transforming healthcare and millions of lives as a result starts with the values you embrace and the passion you bring to achieve your life's best work.(sm) To learn more aspects of this job, click here view the Realistic Job Preview: HouseCalls_Nurse_Practitioners_Optum In this role, you will conduct in-home health assessments on enrolled Medicare Advantage members within a geographic area of responsibility. While the average visit is 45-60 minutes, the nature of the House Calls visit can vary and could include performing an annual health assessment, a post discharge visit, or visiting more complex members more than once per year. Primary Responsibilities: Conduct in-home assessments on health plan members, including: Past medical history Review of symptoms Physical examination Medication review Depression screening Responsible for checking vitals, conducting a physical exam that includes monofilament test, urine dipstick, and foot exam (as appropriate) Identify diagnoses to be used in care management and active medical management in the furtherance of treatment Formulate a list of current and past medical conditions using clinical knowledge and judgment and the findings of your assessment Communicate findings in your assessment that will be used to inform the PCP of potential gaps in care Educate members on topics such as disease process, medication, and compliance Comply with all HIPAA regulations and maintain security of protected health information (PHI)
Customer Service Representative
Details: SUMMARY Sells and services new and existing customer accounts. Performs sales and service functions which include collections. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Maintains solid customer relationships by handling customer's questions and concerns with accuracy, speed, and professionalism. Performs data entry and uses software programs. Talks with customers by phone or in person to initiate and follow-up with customers to sell, collect on an account, answer questions, or resolve problems. Answer basic customer inquires regarding Annual Percentage Rate (APR), service charges, account histories while complying with disclosure requirements, regulations and consumer privacy policies. Issue money orders, complete money transfers and accept payment for bills. Collects on delinquent accounts which may include visiting a customer's place of employment or residence. Cash checks; verify endorsement, receive proper identification and ensure validity. Identify counterfeit currency. Follow cash handling procedures including balancing cash drawer daily, pickup and deposit of center's funds. Maintain appropriate currency logs and required daily paperwork. Perform all actions needed to open and close the center along with complying with all security procedures. Ability to independently operate a motor vehicle to perform various tasks which may include errands, visits to banks and marketing. Successfully complete New Employee Operations Training Program within 90-days of hire date. Successfully complete required regulatory and company’s mandatory training programs within the specified time frames.
Investigations Coordinator
Details: • JOB SUMMARY The successful candidate in this position will manage the security vendor program. They will oversee, conduct and assist with the investigations and security consulting services and assist the Director of Global Investigations (“DGI”), as needed. • ESSENTIAL FUNCTIONS The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity. All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions. Employees are held accountable for successful job performance. Job performance standards may be documented separately, and may include functions, objectives, duties or tasks not specifically listed herein. In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions. All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives. The Essential Functions Include: Assist the DGI with the initial intake and preliminary evaluation of incoming investigations. Categorize, enter, and assign the incoming investigations into the current tracking database (D3 or similar database) and ensure timely case updates and attachments are entered. Participate in conference calls as assigned by the DGI. Assist with maintaining loss and investigative statistics to include a comprehensive case management system. Work closely with all other functions particularly, Compliance, Internal Audit, Legal, HR, and Finance in supporting fact-finding investigations. When called upon, acts as or directs as liaison between the client and global law enforcement agencies, corporate attorneys, internal audit, human resources and suppliers. Assists with the coordination of investigative resources through third party investigative and forensic accounting suppliers and vendors. Assists with coordinating other security services (e.g. Intellectual Property or Computer Forensics, Education and Training) as called upon. Assist with the intake, review, processing, and tracking of vendor invoices. Maintain custody and inventory logs of evidence and supplies. Order equipment and supplies to support the investigations program as called upon.
Executive Assistant
Details: Under the direction of the President and Executive Team, the Executive Assistant performs a variety of administrative tasks necessary for the ultimate performance of the Team. Major administrative responsibilities include schedule coordination, phone screening, mail sorting and organization. In addition, the Executive Assistant works closely with the Executive Team to prepare highly confidential document and other special projects as required. Essential Responsibilities: Answer and screen all telephone communication for the President. Coordinate and maintain the President’s demanding schedule. Sort and organize the President’s mail. Draft and prepare highly confidential letters, documents and contracts for the President and other Executive Team members. Coordinate travel, including commercial and charter flights, hotel and rental car accommodations for the entire organization. Audit and assign monthly charge card purchases. Manage and distribute tickets to a variety of major sports venues. Participate in planning committee for Annual Associate Event. Assist in the development and management of the company sponsored scholarship program. Administer charitable contributions and company donation program. Provide assistance to the HR, IT, and Financial Departments on an as needed basis. Miscellaneous duties to support other members of the Executive Team.
Ethicon Territory Account Leader – Milwaukee, WI – Ethicon US LLC Job
Details: Ethicon Territory Account Leader – Milwaukee, WI – Ethicon US LLC-0037141222 Description The Ethicon US LLC, a part of the Global Surgery Group within the Johnson & Johnson Family of Companies, is recruiting for a Territory Account Leader in Milwaukee, WI Ethicon US, LLC, a division of Johnson & Johnson, is a trusted world-wide leader in surgical care. We offer a broad range of products, platforms and technologies-including sutures, surgical staplers, clip appliers, trocars, and hemostats devices-that are used in a wide variety of minimally invasive and open surgical procedures. Specialties include support for treatment of colorectal and thoracic conditions, women's health conditions, hernias, cancer and obesity. The Territory Account Leader (TAL) expands the sales of Ethicon products and converts competitive products in a manner that complies with company policy and sales direction. The TL oversees coordination of sales resources across specified facilities along with the Sales Manager, to help align the resources for account / facility results. They are accountable to attain the forecast in their assigned accounts / territory. A TAL will also be responsible for setting priorities and making sound business decisions based on an understanding of sales opportunities within accounts. Additional job responsibilities include: Oversee coordination of sales resources across specified facilities, along with Sales Manager and focus on fewer accounts. Manage total coordination of resources in select facilities. Forecast attainment on accounts. Understand and demonstrate proper preparation and surgical use of all of our products. Demonstrate the ability to handle customer product questions, and objections, in a way that is consistent with sales training methodology. Conduct sales presentations by using current selling methods learned in sales training courses. Execute the selling process in a manner that is concise, compliant, professional, ethical, and persuasive; and which leads the customer to action. Analyze data and stay updated about market information and will be responsible for business planning (e.g. setting priorities and making sound business decisions based on understanding of sales opportunities within accounts). Build excellent customer relations with key physicians, hospital personnel, and authorized distributors, as well as conduct customer education seminars as appropriate. Comply with standards for safe behavior and demonstrate product, procedure, and clinical knowledge. Conduct business in accordance with the Business Conduct Policy, HCC, and other J&J policies and procedures. The TAL will also have excellent computer skills with Microsoft Office and Apple applications. Please apply today to be considered for this position, or other positions in the Johnson & Johnson Family of Companies. Qualifications An undergraduate Bachelor’s Degree (or equivalent) in an applicable field is required. A minimum of 6 years of relevant sales experience is required. 3-5 years’ experience in outside sales is preferred. Operating room sales/ medical device experience is preferred. Documentation of successful sales performance is preferred. The ability to work in a lab or operating room environment is required. A valid driver's license issued in one of the 50 United States is required. BE VITAL in your career, Be seen for the talent you bring to your work. Explore opportunities within the Johnson & Johnson Family of Companies. Primary Location: North America-United States-Wisconsin-Milwaukee Organization: Ethicon US, LLC (6040) Job Function: Selling MD&D Certain sites within the Johnson & Johnson Family of Companies participate in E-Verify as appropriate in accordance with Company guidelines and federal or state law. To learn more about the government sponsored program and to see a list of the sites that are currently enrolled, please click here. Johnson and Johnson Family of Companies are equal opportunity employers, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status, or any other characteristic protected by law. EEO is the Law EEO is the Law GINA Supplement
Cosmetic Sales Consultant - Estee Lauder
Details: Do you love helping others find their inner beauty while driving your own business? If so, Cosmetic Sales is the right place for you! Join the Estée Lauder team today and become part of the dream. Opportunities are available for all those with a passion for beauty and determination for success. Mrs. Lauder built a company committed to showing women how to look and feel beautiful. Today you can carry on that tradition and mission by becoming an Estée Lauder Beauty Advisor. In this role, you will be responsible for applying cosmetics, sharing knowledge of brands, recommending products, and making customers feel beautiful. We’ll value your: Excellent interpersonal skills with customers Strong aptitude in selling techniques Ability to drive sales and build repeat clientele Ability to take initiative when presenting and selling merchandise Work schedule flexibility (days, nights and weekends) Cosmetic Sales Associates in our stores are paid on a base plus commission for all cosmetic counter sales.
Account Executive - Business Sales Hunter Job
Details: Req#  164457BR Position Title  Account Executive - Business Sales Hunter Position Summary  Sprint Business Sales professionals help people and companies work better together so companies can grow and adapt to the future of work. We sum it up in three words: Collaborate. Mobilize. Accelerate.The Acquisition Account Executive is a sales professional that actively prospect for new business accounts. AEs are responsible for acquiring new Corporate Liable (CL) opportunities for business customers with 75 - 2,500 employees (25+ units in quota). Manages a small base of 5-10 accounts with an extensive business portfolio of products, including wireline, mobile solutions, cloud services and software technologies to new and existing customers. AEs are responsible for account planning and management to identify opportunities, manage their sales funnel, and close deals. AEs collaborate with sales professionals and executives, product vendors, and customers to develop solutions that address the client's needs. Must have valid driver's license; three consecutive years of active driving history, successfully complete driver's safety training, and otherwise comply with Sprint's Driver Safety Policy and guidelines. Sprint provides sales professionals with technology that allows them to work from anywhere, such as iPads, smart phones, and mobile hotspots and competitive sales professionals will benefit from a competitive salary and substantial earning potential for over achievement of sales quota. In addition, Sprint offers career development, amazing benefits and innovative workplace practices. We have a relentless focus on technology, along with our efforts to provide value and outstanding customer experience, are all in service of our core belief: that connecting should be simple, rewarding and even fun.An Account Executive at Sprint: Is interested in building upon their successful track record in sales Is achievement driven; enjoys competitiveness and thrives on being the best and winning Has a 'can do' attitude with a strong positive focus on sales; loves to be challenged Is experienced with solutions based selling and approach to solving customers problems Has an out-going, dynamic personality and can build outstanding relationships Wants to lead the charge to grow the business and create sales opportunities that increase Sprint's position and share within the market
Caregiver / Home Health Aide / CNA
Details: Caregiver / Home Health Aide / CNA Home Instead Senior Care is looking for caring and compassionate caregivers to become a part of our team and join our mission of enhancing the lives of aging adults throughout our community. Home Instead Senior Care provides a variety of non-medical services that allow seniors to remain in their home and meet the challenges of aging with dignity, care and compassion. Duties include, but are not limited to: Companionship and conversation Light housekeeping tasks and meal preparation Medication and appointment reminders Assistance with grooming and bathing Assistance with toileting and incontinence issues Alzheimer’s Care *No previous experience necessary - skills training provided by Home Instead Senior Care* Caregiver / Home Health Aide / CNA
Automotive Technician / Mechanic Apprentice
Details: Bridgestone Retail Operations, LLC employs over 22,000 teammates in North America and operates more than 2,200 company-owned stores. The store locations include Firestone Complete Auto Care and Tires Plus. With 2,200 locations across America and over $3 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career. Learn more! As a Technician Apprentice you assist other Technicians in technical activities that include those described below. • Learn how to diagnose and repair basic systems to become certified in a minimum of 5 areas with a preference for brakes, alignments, suspensions, cooling and electrical • Change oil and/or transmission fluid and filters • Install batteries and checks electrical systems • Install and perform tire maintenance • Install parts which include shock absorbers and exhaust systems • Road test vehicles
Web Developer
Details: Ref ID: 04600-120262 Classification: Webmaster Compensation: DOE On behalf of a client in the west suburbs of metro Milwaukee, Robert Half Technology is seeking candidates for a full-time, permanent Web Applications Developer position. Will be working with new development, along with some support and maintenance. Should have moderate to senior-level experience with C#, ASP.Net, MVC, Javascript, Ajax, and SQL. Working on a team of 10 individuals, this position will allow individuals to significantly grow their skill set while working on fun, challenging projects in a highly team-oriented, collaborative environment. Salary and benefits are very competitive. To be considered for this tremendous opportunity, please send your resume and any supporting documentation to: Mark Winters Noelle Carter
Truck Driver - CDL A
Details: Tired of the road, long hours, working weekends, and inconsistent schedules? Lipari Foods offers stable work schedules- route drivers are Monday thru Friday, home every night, off on weekends. Shuttle drivers are Sunday thru Thursday, home every day, off on Fridays and Saturdays. Tired of old, worn out, rough riding equipment? Within the last year we have replaced 65% of our tractors. 99% of the tractor fleet is air ride suspension and air ride cab, while 95 % of the trailers are air ride. Lipari Foods is seeking a qualified, Full-Time, Floater Driver in the Milwaukee, WI and surrounding area. We ensure our customers are serviced in the “World Class” level that sets Lipari Foods apart from its competitors. This position will be responsible for coverage in the Milwaukee, Green Bay & Madison, WI areas as needed. The Floater Delivery Driver will operate high quality equipment, maintained through a “Full Service” Lease company. We are 100% DOT compliant, utilizing XATA onboard computer technology. Do not let onboard computers intimidate you; this is easier than doing paper log books. The onboard also offers integrated plan routes daily, offering turn by turn navigation to the driver. $1100 weekly pay DESCRIPTION OF RESPONSIBILITIES: -Follow all established delivery practices in accordance with company guidelines -Direct store delivery to customers -Check-in and break down of products at store level -Execution of invoices, credits, and other instruments of delivery -Collect payments, as necessary -Operate company provided equipment with the utmost care -Follow all DOT regulations -Be the 'face' of Lipari Foods at customer-level
Receptionist
Details: Ref ID: 04600-120260 Classification: Receptionist/Switchboard Compensation: $9.98 to $11.55 per hour Job Duties: -Answer and route all incoming calls -Greet all guests -Order Office Supplies -Fulfill data entry assignments Required Experience: 1+ years Required Education: High School Diploma
Programmer Analyst
Details: Ref ID: 04600-120255 Classification: Programmer/Analyst Compensation: $45.00 to $55.00 per hour Robert Half Technology has an immediate contract opportunity for an experienced .NET Developer. The ideal candidate will participate in the design, development, deployment and maintenance of software applications. This positions will interact with IT professionals and end users to define functionality requirements. The ideal candidate will have 4-6 years of experience developing and supporting software applications with additional experience writing and editing stored procedures, tables and views. Experience with WCF and web services along with team foundation server and SQL tools. Experience programming in C#, VB.Net and other object oriented languages.
Corporate Account Executive
Details: Corporate Account Executive iStream Financial Services , Inc is currently seeking an experienced Corporate Account Executive to join their team of professionals in Brookfield, WI . Job Summary: The Corporate Account Executive is responsible for sales activities in assigned product areas of a software development company that focuses on payment processing. The Position will be working with a small, yet dynamic team that is celebrating 10 years in the Financial Services industry. Offering exposure to a variety of national business segments, this Position will utilize a consultative selling approach and help businesses solve problems by achieving efficiencies in their cash flow, often through integrations. Job Responsibilities: Present and sell company products and services to current and potential clients. Identify sales prospects and contact these and other accounts as assigned. Follow up on new leads and referrals resulting from field activity. Prepare presentations, proposals and sales contracts. Perform Demo and WebEx presentations as required. Manage and assist with installations and training. Establish and maintain current client and potential client relationships. Keep management informed of goals by submitting activity and result reports such as daily call reports, weekly work plans, and monthly and annual territory analysis. Resolve customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management. Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional organizations. Host regular calls and/or meetings with Banks, Distributors and customers to understand their target market, any selling obstacles they may have, and how the company can assist in their sales efforts. Travel as identified for the position. Other responsibilities as assigned. Other Responsibilities : Prepare action plans and schedules to identify specific targets and to project the number of contacts to be made. Prepare paperwork to activate and maintain contract services. Manage special projects/integration requests. Recommend changes in products, services, and policies by evaluating results and competitive developments.
Outgoing Call Center Sales
Details: Inside Sales - A third party telecom sales company. They sell services for companies like Comcast, Time Warner, Century Link and AT&T. They are a private company that has been in business for 23 years. This job is all sales and they are looking for people that are money motivated and are driven to produce for comission. In order to be successful they have to be able to make over 150 calls a day. These sales people are calling out to small businesses. It make take them several days/months sometimes to make a sale, so they have to be persistant in a professional way. The comission will get paid out once a month. An average sales rep will make $1000 a month in comission. They have over 50 different telecom customers that they work with and they are customer neutral. They will call different areas of the United States so these candidates have to be able to deal with a diverse mix of people. They have a dialer that dials out the calls but the sales people controls when calls are made. Duties: - Makes 150 - 200 calls to small/medium businesses per day - organize data in their CRM - Strategically get past gate keeper and speak to decision maker - Follow script when they first start and eventually be able to articulate sale/values on their own - Be good enough with computers to navigate through emails, internet and crm - Most closes happen in 3 - 5 calls so they have to have the resiliance to follow up and to be able to take rejection the first 1 - 4 times. About Aerotek: Aerotek, headquartered in Hanover, Md., is a leading provider of technical, professional and industrial staffing services. Established in 1983, Aerotek is an operating company of Allegis Group, the largest provider of staffing services in the U.S. Aerotek operates a network of more than 200 non-franchised offices throughout the U.S., Canada and Europe. For more information, visit aerotek.com .
Assistant Meat Department Manager
Details: REQUISITION NUMBER: 115-101614-4106 POSITION LOCATION: Barrow - 115 NWCI DIVISION: Alaska Commercial Company RELOCATION: Yes HOUSING/UTILITIES PAID: Yes COMPENSATION: $18.00 - $20.00 per hour BONUS: No EMPLOYMENT CLASSIFICATION: Full time, exempt PLEASE NOTE: This opportunity is posted regionally across the United States. It is a full time position that requires relocation to Barrow, AK. OUR BUSINESS TODAY: The North West Company International, Inc. (NWCI or North West) is a leading community retailer to rural communities and urban neighborhood markets in the following regions: rural Alaska, the South Pacific and the Caribbean. Our stores offer a broad range of retail products and services with an emphasis on food. North West owns a rich enterprising legacy as one of the longest continuing retail enterprises in the world, with many of our stores in Alaska having continuously served their communities for over 140 years. Today these northern stores operate in communities with populations from 500 to 7,000. A typical store is 7,500 square feet in size and offers food, family apparel, housewares, appliances, outdoor products, and services such as quick-service prepared food, special ordering, money transfers and check cashing. PURPOSE OF THE ROLE: The Assistant Meat Department Manager is accountable to assist the Meat Department Manager in the successful day-to-day operation of the Meat Department. This includes implementation of company standards, the management of company assets, attention to maintaining a local competitive position, and the development and training of staff. The incumbent supports the rest of the store management team and fosters positive customer relationships. Serve as the Meat Department Manager in the absence of the Department Manager. AREAS OF ACCOUNTABILITY: Assist the Meat Department Manager in providing excellent customer service by delivering on the Value Offer. 1. Focus on customer service as a top priority by creating strong customer relationships and providing excellent customer service. 2. Monitor and adjust customer service levels as needed. 3. Deal with customer complaints and requests quickly and effectively. 4. Address and respond to all customer inquiries. 5. Ensure an enjoyable shopping experience for customers. 6. Schedule staff to maximize customer service and fulfill business needs in the absence of the Meat Department Manager. 7. Ensure the customer service delivery is in accordance with Alaska Commercial Company Operating Standards and includes Meat Department special orders. Assist in Managing the Meat Department to maximize sales and Profits. 1. Ensure that the Meat Department is ready for business, stocked and maintained throughout the day. 2. Ensure profitability and customer satisfaction by offering value added and cross merchandised products. 3. Ensure that product is ordered to the planned assortments. 4. Fully support and participate in all advertising campaigns and P.O.P strategies as directed through Procurement and Marketing. 5. Evaluate, select and market vendor product and promotions to increase sales, develop customer traffic and stimulate turnover. 6. Monitor and control inventory levels by ordering product weekly: minimize over/under stocks, maximize in-stocks to develop sales, inventory turns and return-on-investment. 7. Complete business segment inventories as required. 8. Protect company assets; maintain and control inventories and shrink. 9. Monitor gross profit, investigate and communicate variances to category manager. 10. Oversee the correct cost of all invoices and complete weekly price changes to maintain gross profit margins. 11. Maintain 52 week file and required reports and records in the absence of the Department Manager. Assist the Meat Department Manager in ensuring that the daily operating disciplines, as described in the Meat Manuel are consistently met. 1. Ensure food safety and sanitation by strictly following hygiene, sanitation, and Date Control and Meat Reduction policies. 2. Ensure that product is priced in accordance with marketing guidelines. 3. Ensure that meat is packaged according to company standards, including correct trays and labels. 4. Ensure correct receiving procedures including inspection, dating, cleaning, sanitation, handling, temperature control and storage of products. 5. Maintain and monitor condition of displays, sales floor, equipment, work and stocks areas to meet or exceed company standards and ensure customer and employee safety. 6. Ensure equipment is calibrated and working properly. Assist the Meat Department Manager in supporting, training, and developing staff. 1. Ensure that staff provides outstanding customer service. 2. Participate as a key member of the store team, providing leadership to the Meat Department team and support to the Meat Department Manager. 3. Ensure that meat department staff is correctly handling and preparing products. 4. Through on-going communication keep staff current with key activities. 5. Supervise, coach and develop meat department employees as required.
Customer Service Representative
Details: In this role, candidates will be responsible for answering a high volume of calls in an inbound call center (approx 120 calls per day) environment. This is an entry level position within the customer service department, so candidates will be handling fairly basic calls (for example; How much oil needs to be added? How to I turn it on? What does it mean if this button is on?). Additionally, candidates will be responsible for documenting customer conversations by entering information into their proprietary tracking system. About Aerotek: Aerotek, headquartered in Hanover, Md., is a leading provider of technical, professional and industrial staffing services. Established in 1983, Aerotek is an operating company of Allegis Group, the largest provider of staffing services in the U.S. Aerotek operates a network of more than 200 non-franchised offices throughout the U.S., Canada and Europe. For more information, visit aerotek.com .