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Facilities Maintenance Supervisor / Journeyman Electricians

Tue, 12/02/2014 - 11:00pm
Details: Express Employment Professionals are currently looking for a Facilities Maintenance Supervisor which requires a Master Electrician license and Journeyman Electricians. Our client in Oregon, WI specializes in manufacturing and assembly of steel structured buildings that contain electrical components. The Facilities Maintenance Supervisor which requires a Master Electrician license would be doing the coordinating all of the facilities projects/upkeep/upgrades/maintenance. The pay range for this position will be between $28-30/hour depending on experience. __________________________________________________________________________ Journeyman Electricians Main responsibilities include: Coordinates and engages in construction of electrical power, lighting, and communication systems. Interprets, plans, and installs wiring and medium voltage equipment. Prior commercial and industrial experience and knowledge of the National Electric Code are required. Journeyman or Master Electrician license is preferred *Must have good driving record to drive company vehicles Pay rate ranges between $25-30/hour depending on experience. They are both is a 1st shift evaluation hire position. Benefits and advancement opportunities available.

Outside Sales Representative

Tue, 12/02/2014 - 11:00pm
Details: CHI Payment Systems, a leading merchant services provider, has Outside Sales Representative opportunities available. Our Outside Sales Representative (1099 Employee). Run your own business Make your own hours Hold a full-time roll while using our Outside Sales Representative opportunity to earn EXTRA income _________________________________________________________________________________ About CHI Payment Systems and our Exciting Outside Sales Representative Opportunity _________________________________________________________________________________ CHI Payment Systems' Outside Sales Representatives across the United States set up new and existing businesses with the ability to accept credit card transactions. We are a juggernaut in the merchant services industry and we enable our Sales Representatives to offer the most competitive rates and fees to prospective merchants. We also provide a superior level of support to all of our valued businesses that we set up with merchant services. CHI Payment Systems provides our Outside Sales Representatives with top-tier, training and the continued support of your Sales Director to teach how to close merchants, enhance your industry knowledge and grow your network. We give you EVERYTHING you need to be a successful Sales Representative and the truly awesome thing about our program is that you can run your own business, be your own boss, make your own hours all while being extremely profitable. Outside Sales Representatives also: Receive $250 for every activated merchant you sign up Receive an additional $150 for your FIRST account and an extra $100 for your second account Hit 8 merchant accounts and receive an additional $600 Hit 20 merchant accounts and receive an additional $2,500 Receive volume bonuses Receive residual checks

Builders / Welders / Fabricators

Tue, 12/02/2014 - 11:00pm
Details: Express Employment Professionals are currently looking for Builders/Welders/Fabricators for a client of ours in Oregon, WI. All positions are on 1 st shift, M-Th, 6am-4:30pm. Builders: Do you have experience with construction? Do you enjoy working with your hands? Do you like to see a job completion from the beginning to the end? If you said yes to all the above then you are the person we are looking for. Duties: Assembly of metal buildings, reading blueprints, fastens bolts, screws, rivets, etc. Installing insulation, siding, walls, flooring, roof, etc. Requirements: Must have own hand tools Rate of pay: $15-18/hour depending on experience 1st shift WELDERS!!! If you have any Welding experience with: - High school education or equivalent - Previous MIG welding experience - 1 plus years - Interprete blueprints - Welding Certification or Tech School training preferred 1st shift in Oregon, WI Rate of pay: $15-18/hour depending on experience Fabricator: The position requires prior experience, both operating and setting up machine operations, particularly: • Punch Press • Shearer • Folding Machine • Turret • Rollformer This position also requires prior experience driving a forklift and the ability to routinely lift and or move up to 100 lbs. CNC experience would be helpful, but is not required. Starting pay rate is $15-$18/hour If you are interested please apply online at fitchburgwi.expresspros.com/jobs Express Employment Professionals 2990 Cahill Main Suite 201 Fitchburg, WI 53711

ADMINISTRATIVE ASSISTANT

Tue, 12/02/2014 - 11:00pm
Details: Administrative Assistant Description The Administrative Assistant will be providing administrative support to the Real Estate Agent by managing all systems for sellers, buyers, lead generation, database management and information management. The Administrative Assistant will be responsible for maintaining the books, paying bills, handling payroll, assuring the collection of commissions, maintaining the budget, generating financial reports, overseeing contracts and handling customer and vendor inquiries.

Senior Business Systems Analyst

Tue, 12/02/2014 - 11:00pm
Details: Job is located in Brookfield, WI. Seeking a Senior Business Systems Analysts with 7plus years of Data Integration / Report delivery hands-on experience within financial services industry. The essence of this role is KYC – Know Your Customer. MUST HAVES Data Warehouse and/or Business Intelligence experience Owned or contributed to business requirements definition for data-centric projects ECM and MDM systems/platform expertise CRS and AML experience is essential Defined data-specific needs & characteristics, as derived from business requirements Worked with business and source system stakeholders on defining approach & content for data sourcing Perform advanced data discovery and profiling, in order to establish suitability to meet needs Understanding of key Data Quality (DQ) concepts and how to apply them to the process of data acquisition & integration Ability to contribute toward overall data integration / data movement design at a high-level Hands on Project delivery experience; strong leadership/initiative capabilities Strong SQL Skills: ANSI SQL, T-SQL, DB2 SQL Understanding of DW and Database concepts, with proven ability of applying them in practice to a solution Demonstrated experience in owning and documenting the following deliverables, in addition to be able to explain when they are needed and why: Source system extract specifications Functional specifications Data transformation specifications, which include design-level details for aspects such as: surrogate key assignment, change data capture, etc… Fine grain data mappings with complex transformation rules Contribute to data model design Proven experience in providing direction & support to offshore delivery teams Demonstrated ability in working with and supporting project delivery team members; -BA’s/ Business stakeholders -ETL Designer/Developers -Data Architect/Modellers -QA Analysts -Report design developers -PMO/PM Audit Governance/infrastructure security Self -starter, with excellent communication to both business and technical audience Ability to work under pressure, often in a self-supervised capacity Willingness to work overtime as required NICE TO HAVE Producing report design specifications Supported pm with estimations, dependencies, resource allocation Certifications EDUCATION Bachelor Degree in Computer Science and Engineering DURATION : 3 to 6 months LOCATION: Brookfield, WI / Milwaukee, WI

Pharmaceutical Manufacturing Supervisor

Tue, 12/02/2014 - 11:00pm
Details: Supervision of all production activities, planning and scheduling of production resources, troubleshooting process chemistry, training employees on equipment operation, cGMP, and internal SAFC systems and procedures, assisting or compiling project quotes, and recruitment are some of the main responsibilities of the position. •Assist in Kilo Lab and Pilot Plant manufacturing of APIs and intermediates when necessary •Function as a primary operator for any project •Demonstrate a strong working knowledge of SAFC Madison procedures •Demonstrate a strong working knowledge of synthetic and process chemistry •Coordinate project flow between departments to ensure timely completion of manufacturing •Author, utilize and train employee on written procedures, including batch records and OP’s and have a strong working knowledge of QUMAS •Coordinate annual inventory counts •Perform manufacturing and other related training sessions for staff members •Work in accordance with FDA, OSHA, EPA, DNR, DOT, and other regulatory agency guidelines •Act as a representative of SAFC Madison for customers and vendors •Ensure that employees maintain accurate and concise cGMP records •Conduct performance reviews for employees on a regular basis •Must work well in a team environment both within and outside of the production department •Build effective teams within the production department •Compile a weekly production schedule that maximizes available throughput •Attend weekly manager’s meeting and provide updates to management on project status •Assist PD staff in process scaleup activities and tech transfer •Must be able to effectively operate and troubleshoot production equipment •Generate cost models for project quotes •Ensure that employees maintain clean and safe working environment •Conduct recruitment activities •Supervise, train, and motivate staff to meet production deadlines •Interpret in process data results and act as a secondary review of data during off shifts •Adhere to SAFC Pharma ethical and behavioral standards as outlined in the employee handbook •Be a role model for staff with superior work ethic and excellent occupational behavior •Train new employees and cross train current employees •Lead their assigned shift to ensure all tasks are completed in a timely and safe manner •Identify gaps and areas for improvement in production systems and work to resolve them •Ensure employees adhere to outlined expectations and take disciplinary action when necessary •Manage all projects coming through production by assigning chemists and monitoring project progress

Inside Sales Representative

Tue, 12/02/2014 - 11:00pm
Details: Our client is a small privately held organization that is dedicated to helping professional associations to create and deliver educational messaging to their members. In business for 30+ years, our client has a proven history in this space and works with professional organizations of various sizes using multiple mediums, such as print, mobile apps and online messages, to deliver their educational materials. These associations are responsible for providing on-going training and development to their members and our client helps facilitate this process. They have worked with hundreds of different organizations from the medical field to paving companies and always deliver the best service to their customers. The Inside Sales Representative is responsible for cold calling and prospecting new business, closing business and maintaining existing customers. The position will focus on telephone sales of our client's services and leads will be provided. Some travel is required (3-4 times per year). Training is provided. Are you a passionate person? Do you believe in continuing education? Do you think that your work has a higher purpose? Do you have a background in sales? If so, then look no further - this is the job for you! Our client's ideal candidates possess these qualities along with a servant's heart, attention to detail and commitment to achieving goals and objectives. See below for additional qualifications.

Journeyman Carpenters

Tue, 12/02/2014 - 11:00pm
Details: As a Journeyman Carpenter you will construct, erect, install, and repair structures and fixtures of wood, plywood, metal studs, and drywall using carpenter's hand tools and power tools making sure to conform to local building codes. Specific responsibilities: Installing foundations, walls, floors, ceilings, and roofs using materials such as: wood, steel, metal, concrete, plastics, and composites of multiple materials Fitting and installing window frames, doors, door frames, door hardware, interior and exterior trim using a carpenters level, plumb bob, and laser levels Erecting scaffolding, ladders for assembling structures above ground levels Studying specifications in blueprints, sketches, or building plans to prepare project layout and determine dimensions and materials required Shaping or cutting materials to specified measurements, using hand tools, machines, or power saws Following established safety rules and regulations and maintaining a safe and clean environment Building or repairing cabinets, doors, frameworks, floors, or other wooden fixtures used in buildings, using woodworking machines, hand tools, or power tools Assembling and fastening materials to make frameworks or props, using hand tools and wood screws, nails, dowel pins, or glue Removing damaged or defective parts or sections of structures and repair or replace, using hand tools Inspecting ceiling or floor tile, wall coverings, siding, glass, or woodwork to detect broken or damaged structures

Merchant Services Sales Specialist

Tue, 12/02/2014 - 11:00pm
Details: CHI Payment Systems, a leading merchant services provider, has Outside Sales Representative opportunities available. Our Outside Sales Representative (1099 Employee). Run your own business Make your own hours Hold a full-time roll while using our Outside Sales Representative opportunity to earn EXTRA income _________________________________________________________________________________ About CHI Payment Systems and our Exciting Outside Sales Representative Opportunity _________________________________________________________________________________ CHI Payment Systems' Outside Sales Representatives across the United States set up new and existing businesses with the ability to accept credit card transactions. We are a juggernaut in the merchant services industry and we enable our Sales Representatives to offer the most competitive rates and fees to prospective merchants. We also provide a superior level of support to all of our valued businesses that we set up with merchant services. CHI Payment Systems provides our Outside Sales Representatives with top-tier, training and the continued support of your Sales Director to teach how to close merchants, enhance your industry knowledge and grow your network. We give you EVERYTHING you need to be a successful Sales Representative and the truly awesome thing about our program is that you can run your own business, be your own boss, make your own hours all while being extremely profitable. Outside Sales Representatives also: Receive $250 for every activated merchant you sign up Receive an additional $150 for your FIRST account and an extra $100 for your second account Hit 8 merchant accounts and receive an additional $600 Hit 20 merchant accounts and receive an additional $2,500 Receive volume bonuses Receive residual checks

Service Desk Analyst

Tue, 12/02/2014 - 11:00pm
Details: TEKsystems in Madison is partnering with an industry leading client in looking for a service desk analyst. The ideal candidate is one that has 6 months of experience on a helpdesk providing both hardware and software support in a professional environment to internal customers. The technician should have strong Windows 7 / Office 2007 / Outlook support skills as well as experience working with an ACD and ticket tracking software (they use HP Service Center). Of course, excellent customer service skills and a positive and up beat personality is a must. If you are interested in this opportunity please respond as interviews are being scheduled. Thanks! About TEKsystems: Join TEKsystems®, a leading IT staffing, IT talent management and IT services firm, and get your career on the fast track. We have more than 100 offices worldwide, and we partner with over 6,000 clients and place over 80,000 consultants per year. At TEKsystems, we seek to understand our consultants’ skills, goals and interests, allowing us to present targeted job opportunities on a contract, contract-to-hire or direct placement basis. TEKsystems' leadership in the market stems from our sincere and personal commitment to driving the success of our customers, consultants and each other.

Payroll Coordinator

Tue, 12/02/2014 - 11:00pm
Details: Payroll Coordinator ABOUT THE COMPANY Our client is a leading service organization in the Madison market; they are looking to add a Payroll Coordinator. With a large and growing accounting and finance team, there is significant opportunity for growth and advancement within the department. The company boasts a team-oriented culture and provides its’ employees with the tools and training necessary to perform. RESPONSIBILITIES OF THE PAYROLL COORDINATOR The Payroll Coordinator will compile payroll data such as hours worked, taxes, and insurance to be withheld, and employee identification number, from time sheets and other records. Enter data into payroll system to compute wages and deductions Post data to payroll records. Reviews wage computed and correct errors to ensure accuracy of payroll. Record changes affecting net wages such as exemptions, insurance coverage, and loan payments for each employee to update master payroll records. Record data concerning transfer of employees between departments. Prorate expenses to be debited or credited to each department for cost accounting records. Prepare periodic reports of earnings, taxes, and deductions. Keep records of leave pay and nontaxable wages. Prepare and issues paychecks.

Accountant- Great, Fun Environment

Tue, 12/02/2014 - 11:00pm
Details: ACCOUNTANT NEED FOR A GREAT COMPANY WITH A FUN ENVIRONMENT!!!! ABOUT THE COMPANY Our client is a leading service organization in the Madison area in search of an accountant to join a fun group of accountants! RESPONSIBILITIES: The Accounting Coordinator will compile and sort documents, such as invoices and checks, substantiating business transactions. Verify and post details of business transactions, such as AR and AP Reconcile bank statements Handle special projects as assigned by management and senior accounting staff.

Sales Associate

Tue, 12/02/2014 - 11:00pm
Details: West provides professional Sales & Account Management solutions to the worlds most recognizable brands. Our employees navigate complex sales cycles, increase market share, and strengthen relationships with key decision makers in all major industries including: Healthcare, Financial Services, Mobility & Data Communications, Travel & Hospitality, Industrial/Building supplies, and Consumer Packaged Goods (CPG). West is a company on the move – a career-orientated, client-focused and stable organization with a performance driven attitude that is focused on the bottom-line. Last year alone, we added $3.7B in revenue for our clients by applying a dynamic suite of sales enablement tools that maximize our employees full potential.

Direct Placement - Member Services Representative

Tue, 12/02/2014 - 11:00pm
Details: Member Services Specialist Monday – Friday; 8:00 – 5:00 40 hours per week First 8 weeks is training Do you have experience in a high volume call center in the healthcare industry? Are you driven to help the customer and provide information with patience and empathy? Do you have the ability to multi-task and the initiative to follow through? We are currently looking for a Customer Care Specialist with these qualities. Position Summary: Responds directly to questions, resolves concerns, and provides solutions for members, providers, and people interested in learning more about the services offered. Essential Job Duties: Receive, document, and resolve customer inquiries. Provide accurate information by following established best practices and utilizing all available resources and tools. Educate customers, providers and employers on products, tools, and opportunities, over the telephone, on the Internet, and through face-to-face interactions. Stay abreast of related regulatory, compliance, and departmental updates to meet departmental metric requirements. Conduct projects and participate in team activities to identify problems and to improve work processes and systems. Perform other special assignments, as requested.

Entry Level Truck Driver

Tue, 12/02/2014 - 11:00pm
Details: Recent CDL A Truck Driver Graduates Wanted! With Swift, you can grow to be an in-demand CDL Class A Truck Driver . It's doable! We can help you achieve Diamond Driver status with the best truck driver support there is. As a Diamond Driver, you can earn additional pay on top of all the competitive incentives we offer. Why drive for Swift? More miles = Great pay No-touch, drop & hook freight Guaranteed home time – at least one day for every six on the road Late model equipment Regional and dedicated opportunities 32 full-service terminals Paid vacation Excellent benefits including dental and prescription 401(k) plan Talk to a recruiter now! CALL: 1-855-972-5394 Take pride in why you drive and start your career at Swift! Truck driving jobs include; Flatbed, Regional, Dedicated, Intermodal, and Over-the-Road opportunities are waiting for you. We are on a journey to become the best-in-class trucking carrier, and we’re looking for truck drivers who share that goal. Begin your journey with Swift! Call TODAY for more details. Take advantage of the many truck driving career opportunities available at Swift.

Customer Service Representative

Tue, 12/02/2014 - 11:00pm
Details: Customer Service Representative A local leading organization is seeking experienced Customer Service Representatives in Madison, WI for temporary to hire opportunities. If you meet the qualifications listed below – Apply Now! Responsibilities for these Customer Service Representatives include but are not limited to the following: • Contact borrowers whose accounts are past due on government student loans and work with borrowers to set up payment plan options • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken Candidates must meet the following requirements for consideration: • High School diploma or equivalent • At least one year of call center or high volume customer service experience • Strong communication and problem solving skills, intermediate knowledge of MS Word and Excel with minimum typing speed of 40 wpm • Complete a pre-employment background check Hours: Monday - Thursday 12:30pm to 9pm, Friday 8am to 4:30pm, working one weekend a month (Saturday 8am to 4:30pm) Pay for this position is $14.00/hr. These are temporary-to-hire opportunities. Spanish Bilingual candidates can receive a $1.50/hr increase! For immediate consideration, complete our online application today! Click on “Apply Now” to be considered for this position or any other customer service related opportunities with Adecco.

People Soft Cost Management Functional Consultant

Tue, 12/02/2014 - 11:00pm
Details: Per Se Group is looking for a PeopleSoft Cost Management Functional Consultant for a client of ours in Iowa . This is a contract position lasting about 1 month. Must be completely proficient with the cost management (inventory) interface from supply chain to the financial general ledger. We need to know the transaction flow from A to Z (from the completion of an inventory transaction all the way through the cost management tables to the financial tables). 3-5 Week Contract Position

Buyer

Tue, 12/02/2014 - 11:00pm
Details: The Buyer places and authorizes purchase orders within assigned limits. Expedites orders, tracks deliveries, resolves shipping errors, and maintains accurate records following established guidelines. • Evaluate supplier quotes and services to determine most desirable suppliers. • May negotiate materials, equipment and supplies from suppliers. • Follow up with suppliers concerning order status and delivery and communicate delivery information to impacted WESCO departments. • Maintain accurate purchasing, pricing and cost data on applicable company systems. • Enter purchase orders based on purchasing procedures and decisions made using WESCO purchasing system reports and inventory classification of the data. Enter purchase orders for special order items entered onto all of the distribution centers. Ship material from other Distribution Centers by using the shared inventory. • Ensure that all electronic data interchange, automated stock replenishment, and faxed orders reach the supplier. • Review daily supplier shipping error notices and take appropriate action. • Review quarterly excess/obsolete inventory reports and negotiate with suppliers to obtain return goods authorizations on excess material. • Coordinate product replacements and product recalls. • Review all unit of measure problems. • Assist the Purchasing Manager with evaluating supplier performance related to on-time delivery, fill rates and errors, transfer cost improvements, branch support, and other measures.Comply with WESCO standard policies, procedures, internal audit and Sarbanes-Oxley controls, and quality control processes. Understand and support ISO standards and support WESCO procedures for document control, purchasing, process control, corrective and preventative action, and control of quality records.

Senior Java Developer

Tue, 12/02/2014 - 11:00pm
Details: This position is open as of 12/3/2014. Senior Java Software Developer - Swing, JSF, AJAX, SQL If you are a Senior Java Developer with at least 6 years experience using Swing, JSF, AJAX, and SQL while also training Junior Developers, please read on! Top Reasons to Work with Us We are a fast moving Technology Solutions company that designs, develops, implements and supports innovative and strategic publications for our life science clients. We are a very dynamic company with high rewards, looking to add a senior hands-on technical leader to manage the design, development and maintenance of several commercial software products. You will receive excellent benefits and join a vibrant and energetic work environment. We have grown dramatically since our inception opening numerous offices throughout the US and expanding into the UK market. We would love the opportunity to discuss this amazing career path with you. What You Will Be Doing Manage the design, development and maintenance of several commercial software products across a range of production environments and training our junior software development team. Develop solutions in a fast paced dynamic traditional development methodologies to diagnose problems. Use your extensive knowledge of the software development life cycle to lend support and advice on new projects. What You Need for this Position At least 6 Years of experience and knowledge of: - J2EE - JSF - Swing - AJAX - SQL - HTML - XML If you are a Senior Java Developer with at least 6 years experience using Swing, JSF, AJAX, and SQL while also training Junior Developers, please apply! Required Skills J2EE, JSF, Swing, AJAX, SQL, SQL, web development, Reporting, XML, HTML If you are a good fit for the Senior Java Software Developer - Swing, JSF, AJAX, SQL position, and have a background that includes: J2EE, JSF, Swing, AJAX, SQL, SQL, web development, Reporting, XML, HTML and you are interested in working the following job types: Information Technology, Engineering, Professional Services Within the following industries: Pharmaceutical, Banking - Financial Services, Biotechnology Our privacy policy: Your resume and information will be kept completely confidential. Looking forward to receiving your resume through our website and going over the job in more detail with you! CyberCoders, Inc is proud to be an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law. Your Right to Work – In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

Communications Administrator

Tue, 12/02/2014 - 11:00pm
Details: Position Details Since 1927, American Family Insurance has been committed to the dreams of our customers and our employees. You can protect dreams and pursue yours with a meaningful career that offers a wide variety of rewards. American Family Insurance is continually recruiting talented, customer-focused innovators to help drive our organization forward. Our fun, friendly and welcoming culture will allow you to thrive and to reach new levels of success. Are you ready to take the first step on the path to realizing your dreams? Visit jobs.amfam.com to learn more . Position Objective The Communications Administrator leads planning and audience analysis for the division. This role is responsible for establishing and maintaining the division`s business plan and divisional communications calendar spanning corporate communications, media relations, and community relations to enable effective work prioritization and resource assignment processes. Drives metrics and measurement for the division, establishing and maintaining a divisional dashboard and outcome-based metrics for the division. Manages the field communications process. Leads audience assessment and analysis activities for the division such as listening sessions, sentiment measurements, and employee and agent focus groups. Serves as a member of the division`s leadership team and informs on audience measures to help drive the corporate communications strategy. Primary Accountabilities Communication Planning (60%) Assists in the development of the overall corporate communications strategy and messaging as a member of the division`s leadership team. Ensures alignment to strategy, brand, culture, and business priorities. Assists divisional leadership in implementing divisional planning processes and tools that link into the corporate planning process. May represent the division on corporate committees, processes, or work related to the planning process. Establishes and implements the division`s business plan and divisional communication calendar. Tracks all projects that are part of the division`s business plan. Provides project portfolio status updates to division leadership. Recognizes and escalates risks when reviewing the flow of multiple projects in various states of the project life cycle. Drives metrics and measurement for the division. Establishes and maintains a divisional dashboard. Researches communication measurement best practices and develops outcome-based metrics for the division. Coordinates the division`s annual and quarterly budget processes; monitors and analyzes quarterly deviation reports, researches discrepancies, and provides reports to division leadership. Manages the field communications process. Researches and evaluates best practices in strategic communications. Develops recommendations on how to incorporate best practices into the division. Assists with the development of communication ideas, channels, and mechanisms. Monitors and reports on employee interaction with communications delivered through social and digital channels. Audience Analysis (40%) Leads audience assessment activities for the division in support of communication plans, goals, and objectives. Conducts formal and informal audience analysis in order to create audience profiles. Develops and maintains audience profiles and sub-profiles. Identifies audience characteristics and assesses audience objectives and needs. Communicates audience profiles to writers and editors to enable focused messaging to meet audience needs. Assists in determining the appropriate communication channel for a specific audience. Researches methods to capture and assess employee and agent sentiment on a variety of topics. Evaluates and analyzes the results of communications effectiveness, including surveys, pulsing, interviews, outreach and engagement sessions, and focus groups.

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