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Cosentino Surfaces - Customer Service Representative Kansas City

Wed, 04/29/2015 - 11:00pm
Details: Summary The Customer Service Representative ensures delivery of excellent customer service through fast and accurate processing of orders, communication, and coordinating with other departments to resolve inquires. This position is the first point of customer contact for general inquiries like pricing, products, scheduling etc. This position is also first point of contact for customers in the showroom. Duties: · Immediate processing of customer quotes and orders · Monitor service levels of orders and guarantee that they are being served according to our commitment to the customer · Answer centers’ calls and redirect the messages to the right person in the center · Assist or lead viewings of material in warehouse for customers · Update and maintain daily order sheet · Maintain stock of office supplies and order additional supplies when necessary · Solve customer issues related to orders, quotes, quality, delivery, errors, etc. · Schedule customer visits to the center and receive them in the showroom · Process credit memos and customer returns · Post customer payments and manage cash position in the center (deposit money in the bank, update petty cash information, etc.) · Introduce requests for new customers, new credit limits, changes in customers’ information, etc in the system · Process the PQs and POs in the center · Receive any office and showroom material against its PO · Place Marketing material orders to DRI · Support the sales team to achieve and exceed sales targets by recording all information in a timely manner and highlighting in advance any issues that may arise from orders or existing accounts · Maintain the showroom to be clean, in order and that all equipment in the showroom is in working order · Interact with external contractors · Keep records of documents in the center according to Finance/Legal/HR needs · Perform analysis in SAP as requested by the GM or the sales/promotion force · Suggest and implement improvements as identified and agreed with the GM and the rest of the team

Corporate Accountant

Wed, 04/29/2015 - 11:00pm
Details: Corporate Accountant ABOUT THE COMPANY Our client is a leading manufacturer that is looking to hire a Corporate Accountant. With a large and growing accounting and finance team, there is significant opportunity for growth and advancement within the department. The company boasts a team-oriented culture and provides its’ employees with the tools and training necessary to perform. Responsibilities • Owns all aspects of plant accounting and management reporting for all plant locations •Partner with factory leadership to drive action plans designed to achieve targeted financial results •Drive the budget and budgeting process •Supports development of the financial scenarios, forecasts and forecasting process •Owns evaluation of labor and overhead burden rates and the financial aspects of manpower planning •Responsible for the capital budget and capital planning process •Partner with supply chain to help drive down supplies and material costs

Inkjet Chemist/Engineer

Wed, 04/29/2015 - 11:00pm
Details: Nazdar is adding an InkJet Chemist/Engineer to our Research and Development department. The primary function of this position is research and product development of ink jet inks, with emphasis on design, operation, and maintenance of ink jet test printing equipment. Duties and Responsibilities: Design, operate and maintain ink jet test printing equipment. Maintain technical expertise in the field of non-impact printing, including new developments in processes and chemistry. Conduct research and development of formulations for Nazdar, including modifications or design changes to existing products. Interact with Marketing to determine project goals and perform product testing. Assist in the development of technical literature for products. Conduct research for and communicate with customers regarding specific ink applications and problems. Develop and optimize procedures for the manufacture and quality control of non-impact inks. Perform job according to pre-established safety, quality, and efficiency standard operating procedures. Assist with other duties as directed by supervisor.

Manager Payroll - Bollingbrook/Holy Family

Wed, 04/29/2015 - 11:00pm
Details: Facility : Presence Health - Corporate Office Department : ACCOUNTS PAYABLE Schedule : Full-time Shift : Day shift Hours : Day Shift Location : Chicago, IL Req Number : 134203 Job Details : POSITION SUMMARY The PR Lead oversees and directs all aspects of the PR function and PR staff ensuring timely, accurate and effective processing of PR disbursements for all Presence Health employees in compliance with federal, state and local tax regulations and requirements, as well as, internal policies and procedures. The PR Lead reports to the Disbursement Lead and is responsible for managing the PR Sub-Lead and PR Staff in fulfilling its roles and responsibilities. ESSENTIAL DUTIES AND RESPONSIBILITIES • Directly manages PR Sub-Lead and PR Staff and coordinates and directs all related activities associated with PR function for Presence Health involving a multi-facility PR process / system. • Responsible for all aspects of the PR disbursement / payment cycle processes and practices including timely, accurate and effective completion of all PR processing activities, PR activities calendar, reconciliations of PR sub-ledger and all PR related accounts, resolution of PR issues / inquiries, ongoing process improvement identification and implementation, and monthly and year end PR related financial reporting. • Creates new processes and procedures to improve the effectiveness and efficiency of the PR disbursement process • Coordinates of information exchange between PR, Presence Health ministries, general accounting, and all other areas as required involving labor distribution reports and other labor related reporting protocols and requirements. • Coordinates PR related issue resolution and status tracking of outstanding issues involving paychecks and direct deposit issues, employee PR deductions, processing executive PR, federal/state tax related issues / activities, etc. • Reviews, improves, and revises existing procedures in PR by utilizing and monitoring PR operational metrics • Carries out responsibilities in accordance with Presence Health's policies and procedures. This document represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. Other duties may be assigned. Other Responsibilities • Significant experience in PR (5,000 employee+) organization • Well versed in the concepts of continuous quality improvement with ability to change / improve current processes • Thorough knowledge of PR disbursement process including, but not limited to, resource / position management, PR tax accounting, productivity benchmarks, and the interfaces with general accounting and human resources • Demonstrated ability to learn and adapt to new computer and other automation technology • Demonstrated leadership skills with strong interpersonal skills • Strong verbal and written communication skills required Service Promise This position is responsible for reading and understanding the Presence Health Service Promises and committing to demonstrate and uphold the values of Honesty, Oneness, People, and Excellence. Leader competencies are determined by level of position. This position is deemed a manager. Education and/or Experience Bachelor's degree plus five years of experience. Significant experience in PR (5,000 employee+) organization Computer Skills Must have computer skills and dexterity required for data entry and retrieval of information. Must be proficient with Windows-style applications and keyboard. EOE of Minorities/Females/Vets/Disability PI89939230

Maintenance Technician - VA Beach

Wed, 04/29/2015 - 11:00pm
Details: The Apartment Gallery is ready to add more hard-working and dedicated members to our team in Virginia Beach. Be a part of our continued success! This position will work between our two Virginia Beach properties - Kings Grant Landing and Legends at the Beach. Mileage reimbursement is available. Qualified Maintenance Technicians should have at least three years of experience in the following areas: HVAC Maintenance, Repair and Replacement Appliance Repair Plumbing Repairs Electrical Repairs General Apartment Make Ready Painting, Minor Carpentry and Drywall Repairs A valid driver's license and safe driving history is a must. This is an on-call position which may result in evening, weekend and holiday coverage. Receive additional money for just being on-call even if you have no service requests! We offer excellent pay and benefits as well as unparalleled stability. The Apartment Gallery requires a background screening as a condition of employment. Visit www.theapartmentgallery.com for more company information. In this critical role for the residential community, you will maintain all physical aspects of the building as well as general apartment maintenance on a daily basis. Responsibilities: Assist in the maintenance and upkeep of apartments, buildings, common areas and grounds through Service Requests or direction by Management Inspect property for cleanliness, trash removal, abandoned vehicles etc. and report suspected lease violations to Property Manager Perform seasonal grounds duties as needed Participate in apartment turn-key process and preventative maintenance programs Contribute in the organization and inventory control of the Maintenance Shop and other storage areas; with emphasis on safety concerns and unit keys Participate in the care, maintenance, and inventory of all company owned equipment Application of all safety standards and practices associated with maintenance operations Effectively communicate with residents, vendors and other employees in a professional and courteous manner Wear appropriate safety equipment as tasks dictate Assist other team members and complete other projects and duties as assigned

Structural Engineer/Designer

Wed, 04/29/2015 - 11:00pm
Details: The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, genetic information or any other characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 844 895-8598 or email accommodation@aerotek .com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position. Seeking a structural drafter/designer with 2+ years structural Revit design. Must have experience working on commerical projects. Projects that will be supported include multi family homes, high rise buildings, office buildings and industrial buildings. Must have structural experience with lateral loads, steel and precast. This offers a long term opportunity to grow a division. Requirements: -2+ years' structural revit design -Commerical project experience -Lateral load, steel and precast experience Please respond with word resume and three professional references if you meet the qualifications above. About Aerotek: Aerotek, headquartered in Hanover, Md., is a leading provider of technical, professional and industrial staffing services. Established in 1983, Aerotek is an operating company of Allegis Group, the largest provider of staffing services in the U.S. Aerotek operates a network of more than 200 non-franchised offices throughout the U.S., Canada and Europe. For more information, visit aerotek.com .

Clinical Technician

Wed, 04/29/2015 - 11:00pm
Details: Job is located in Santa Fe, NM. PURPOSE : Technician is responsible to act as a client support and monitor to assist the clinical team. ESSENTIAL DUTIES & RESPONSIBILITIES: Includes the following. To perform this job successfully, an individual must be able to perform each essential duty satisfactory. Observes and documents clients behaviors, such as speech production, social skills, eating patterns, to facilitate assessment and develop of treatment goals. Observes and monitors clients to detect behavior patterns, reports observation to CT lead and records information in patients chart to inform clinical staff of client status. Supervises, observes, and monitors client to prevent wandering from designated areas or grounds. Monitors role calls and locating/reporting patients not in attendance. Intervenes immediately and promptly to prevent injury to themselves or others. Accompanies clients on and off grounds to medical or dental appointments /examinations/treatments, library, services,outings, or other recreational activities. Accompanies clients on shopping trips, instructs and counsels clients in purchasing of personal items. Assists clients to become accustomed to treatment routine and encourage them to participate in social recreational activities in order to promote rehabilitation. Assist and monitor clients and/or encourages them to eat , hydrate, takes notes and records reasons for rejection of food. Notifies nurse of patient request of oral medications, following hospital procedures. Measures clients vital signs and general physical condition and records information in clients charts. Notifies CT lead/Nurse and initiates written report regarding concerns and/or observations of clients abuse and/or health and safety issues that pose a direct threat to clients and /or other employees. Interacts with clients by using verbal communication skills and participates in activities with clients. Conducts body searches to clients. Regular attendance and ability to work weekends, holidays overtime and various shifts as needed. Attends to routine health care needs of clients under supervision of medical personnel. Assists with family contacts as directed by the counseling staff. Provides assistance to the clients in the development of their aftercare plan. Assists with initial and emergency situations. Participates on a rotating basis with ongoing educational programs, lecture series and community meetings. Attends ongoing education as determined by Director of Nursing/ Milieu Manager. Conducts thorough searches of incoming clients and their belongings. This search includes the documentation of the search process and confiscated items, enforcing the contraband list and placing the luggage in the appropriate location and attends to sharps protocol. Secures patient luggage and personal items on discharge. Perform immediate crisis intervention of each abnormal situation arising on the shift. All other duties as assigned.

CNA

Wed, 04/29/2015 - 11:00pm
Details: Purpose of Your Job Position As a Consulate Health Care Nurse Tech (CNA/STNA), the primary purpose of your job position is to provide each of your assigned residents with routine daily nursing care and services in accordance with the resident’s assessment and care plan, and as may be directed by your supervisors. Job Function As Nurse Tech (CNA/STNA ), you work under the direction of licensed personnel to provide quality resident care in accordance with applicable regulations. This position has no supervisor responsibilities. You may be asked by the supervisors or mangers to perform other duties. Duties and Responsibilities Report all complaints and grievances made by the resident. Participate in resident care assessments. Assist in development of resident treatment plans. Provide direct care in accordance with treatment plans. Accompany residents, as needed, to various activities and functions. Participate in restorative nursing program. Report occupational exposures to blood, body fluids, infectious materials, and hazardous chemicals to your supervisor. Report injuries of an unknown source, including skin tears. Turn all medications found in the resident’s room/possession over to the Clinical Nurse. Serve between meal and bedtime snacks. Attend and participate in scheduled training and educational classes to maintain current certification as a Nursing Technician. Participate in appropriate in-service training programs prior to performing tasks that involve potential exposure to blood/body fluids. Immediately notify the Clinical Nurse of any resident leaving/missing from the facility. Clean, disinfect, and return all resident care equipment to its designated storage area after each use. Report all hazardous conditions and equipment to the Clinical Nurse immediately. Report all safety violations. Follow established procedures in the use and disposal of personal protective equipment. Wear and/or use safety equipment and supplies (e.g., back brace, mechanical lifts, etc.) when lifting or moving residents. May be trained and assigned to perform the Customer Care Liaison duties as needed.

Junior Project Manager

Wed, 04/29/2015 - 11:00pm
Details: Searching for a contract to hire Healthcare Project Manager position with amazing work-life balance, team building atmosphere, and at a fun, innovative company? You just found it! Junior Project Manager Job in Washington, DC The Junior Project Manager ensures that the Foundation’s Help Desk 50+ program goals and objectives are achieved and helps manage program operations. The application of training skills and techniques are a key requirement for success in this position. Employing project management skills, a key responsibility is the installation of new Help Desk 50+ sites located nationwide. Using distance management techniques and working directly with Service Advisors, Regional Advisors and Program Managers, the Junior Project Manager helps ensure that Help Desk 50+ short-term goals and long-term program objectives are met. ADDITIONAL JOB DETAILS: Minimum Years of Experience: • 0-3 Responsibility and Task Statements : Employs MS Project or other tools to ensure that all components are in place as each new Help Desk 50+ site is brought to operational status. Plans, organizes, and coordinates rollout activities for new site installations. Supports Help Desk 50+ operations nationwide by providing leadership, assisting Program Managers and Regional Advisors while engaging appropriate distance management techniques and tools. Leads and directs the training process for Service Advisors. Contacts and negotiates with senior centers and other non-profit agency partners for strategic site selections and growth opportunities. Works with Program Managers, Regional Advisors and Service Advisors to help identify solutions to address the needs of low-income 50+ and multicultural individuals. Reviews and ensures that our data collection processes for Help Desk 50+ is supporting project rollout goals, program objectives, and evaluation requirements. Ensures that appropriate marketing and promotional materials are available for Help Desk 50+ sites to achieve multicultural engagement and client service objectives. About Us: At Modis, we have the connections and expertise to help save you time and start earning money in the right IT job for you. We use our insight, knowledge and resources to match you with top positions at leading companies. Many of our clients use our services to help fill positions quickly so they can avoid the time-consuming process of posting jobs and sifting through resumes. We place over 13,000 consultants annually. Are you next?

Director of Educational Resources

Wed, 04/29/2015 - 11:00pm
Details: Help place highly qualified school professionals into school districts nationwide by becoming a ProCare Therapy Director of Educational Resources! As a Director of Educational Resources, you will help school districts nationwide with hard to fill openings in their special education and school therapy departments. You will also help special education therapists and teachers find jobs at our partner school districts. You don’t need recruiting experience for this position because we will provide you with ongoing support and training. Work in our Atlanta office along with other dedicated directors who are committed to making a positive difference in our schools – and in their careers. You don't have to be in a classroom to make a difference in our schools. Apply now and change lives all over the country.

Business Analyst

Wed, 04/29/2015 - 11:00pm
Details: This Business Analyst role supports cross-departmental projects investigate trends, generates ad-hoc reports, and provides analyses and recommendations. The ideal candidate is a strong team-player, with strong analytical skills who has 1-3 years of related experience. Essential Responsibilities: Analyzes and evaluates various types of data related to sales, marketing, and operations to generate reports, ROI analyses, financial models, and identify potential new business opportunities and strategies for the Company’s various business lines Extracts, analyzes, and evaluates data primarily using Excel Analyzes company performance and monitors competitive environment Creates board presentations from supporting data analyses where needed on a quarterly basis Collaborates with other departments on ad-hoc projects, manages communications, creates and delivers presentations where requested Required Experience: Bachelor of Arts or Science, with high GPA 1-3 years of related experience in valuation model building, and basic analytics Strong Excel skills Must work well in a team-environment and have an outgoing personality!

Field Sys Admnr

Wed, 04/29/2015 - 11:00pm
Details: Job Summary: The Field Systems Administrator provides technical expertise to develop and maintain applications/databases for the various functional groups within the GM CC&A account. Daily job functions include gathering/defining requirements with internal customers to build new applications, troubleshooting issues related to existing applications, providing technical expertise/consultation to BI Reporting team to solve various technical challenges and seeking opportunities to improve business processes using Lean principles. Analyzes quantitative information and applies professional judgment to resolve a variety of issues. Applies application life cycle principles to estimate timing and manage assignments/projects to completion, on-time and within budget. Impacts team effectiveness through responsibility for the quality of own work and potentially the work of others. Motivated to identify areas of improvement, comfortable working in a problem solving environment and takes ownership of issues to resolution.

Client Services Representative (2015-032)

Wed, 04/29/2015 - 11:00pm
Details: As a nationally recognized nonprofit laboratory system, The Medical Foundation has played a major role in the continuing technological evolution of laboratory science for more than 100 years. Located in Indiana, the Foundation serves over 1,250 clients including hospitals, general physician and specialty practices, surgicenters and extended care facilities throughout the region.

Administrative Coordinator

Wed, 04/29/2015 - 11:00pm
Details: • Do you enjoy helping others? • Do you establish immediate rapport and develop friendships over the telephone and in the office? • Can you assist in the orchestration of smooth-running office systems? • Are you an expert in Microsoft® Outlook®, Word, PowerPoint®, and Excel®? • Can you anticipate needs and ask smart questions to help clients and a team of world-class professionals obtain the information they seek? • Are you a high-energy person who makes things happen? Gallup offers you an opportunity to showcase your client service talents. We are looking for a positive person with great administrative skills to serve as the Administrative Coordinator in our San Francisco office. Our office is conveniently located across the street from the Embarcadero BART station and within walking distance to the ferry building and the Transbay Terminal. You will coordinate and support the efforts of Gallup consultants by serving as the main receptionist for incoming calls, in addition to typing presentation materials, proposals, and letters while skillfully managing their calendars and organizing their schedules to maximize their efficiency. You will also coordinate printing, binding, shipping, and mailing documents and handle vendor relations as well as other administrative responsibilities as needed to maintain an impeccable office environment. If you are seeking a career in administrative support and have an outstanding ability to organize, coordinate, and follow through on details, apply online today! Company Overview Gallup’s forward-thinking research, analytics, and advice help leaders around the world solve their most pressing problems. Combining more than 75 years of experience with our global reach, we know more about the attitudes and behaviors of the world's constituents, employees, and customers than any other organization. Gallup helps private and public organizations boost organic growth through measurement tools, strategic advice, and education. Our 2,000 professionals deliver services at client organizations, through the Web, and in nearly 40 offices around the world. Gallup hires people who bring energy, enthusiasm, and the right talents to our unique workplace. Our associates are self-starters with a mission to achieve great things and to contribute to new ideas and fresh concepts that are rooted in profound research and refined intelligence. Through hard work and collaboration, Gallup associates strive to build great relationships with each other and in client organizations.

Hiring All Kitchen Staff - Line & Prep Cooks - Dishwashers

Wed, 04/29/2015 - 11:00pm
Details: Yard House Restaurant is an upscale, casual eatery known for great food, classic rock music and a draught beer offering featuring 140 tap handles of craft ales and lagers. Now hiring skilled team members who meet our criteria in teamwork, communication and leadership for our location at Sheraton Denver Downtown in Denver, CO. NOW HIRING ALL KITCHEN POSITIONS! Line Cooks • Saute Cooks • Prep Cooks • Dishwashers (Apply now by selecting the appropriate job title link above)

Payroll Admin

Wed, 04/29/2015 - 11:00pm
Details: Payroll administrator needed for retail business with 600+ employees. Ideal candidate will be familiar with internet based payroll, multiple pay types, commission, salary etc. Must have knowledge of PTO, sick pay etc. Must have strong accounting skills as well as be very familiar with NJ labor laws. icluding disability, workers cop, FMLA etc. Must work well with others in a team environment. Must understand and be able to implement 401K Must have previous experience with union employees as well as non union employees.

RESTAURANT SHIFT MANAGER

Wed, 04/29/2015 - 11:00pm
Details: BURGER GULF, LLC. ; A FRANCHISEE OF BURGER KING CORPORATION Burger Gulf, LLC. , A Franchisee of Burger King proudly supports and upholds the BURGER KING® brand, which is respected around the world for quality, value and great taste. Presently operating 83 Burger King restaurants in Alabama, Florida and Georgia with over 2500 employees. Our Mission Statement C. A. R. E. "Connect * Appreciate * Respect * Everyone" As a Restaurant Assistant Manager at one of our franchise-owned BURGER KING® Restaurant's, you will be an important member of the team and will be supported with the tools and training needed to succeed in our dynamic organization. With strong performance, you can progress from Assistant Manager to Senior Assistant Manager to Restaurant General Manager. Responsibilities : Supervise and train team members Maintain appropriate inventory levels Ensure customer satisfaction Implement quality improvements If you feel the meet the above requirements, and would like to be part of a great team and work with people who care, please submit your resume today. BURGER GULF, LLC. Offers a Wide Range of Excellent Benefits to include: Bonus Programs Medical & Dental Insurance Life Insurance Paid Vacations Short Term & Long Term Disability Plan Flex Spending Cafeteria Plan Christmas Club Savings Plan Vision Insurance

Director Wireless Network Systems Marketing

Wed, 04/29/2015 - 11:00pm
Details: Director Wireless Network Systems Marketing General Description Position Summary: Manage small team responsible for sales marketing of Samsung’s Wireless Network portfolio of products and services in North America. Leads strategic marketing communications programs with significant business impact. Drives the creation and delivery of integrated marketing communications platforms/programs to meet strategic business targets. Applies broad and in-depth marketing expertise to resolve problems. Leads work teams and/or task forces in marketing organization. Prioritizes and allocates resources. Build Samsung’s Wireless Network brand value and industry profile within the region Deliver Marketing Communications tools and events in support of accelerating sales opportunities Provide leadership in enabling the company’s messages to be understood and carried forward in order to build a positive external image and industry thought leadership for STA. Support the delivery of superior internal communications to STA employees in order to enhance employee engagement and corporate pride, as well as improve employee knowledge of our business. Essential Duties and Responsibilities include the following: Other duties may be assigned. In this position, either directly or through others, the incumbent will: Leverage SEA messages and assets across an integrated marketing mix (marketing / communications toolsets, including sales collateral, advertising, intranet/internet, signage, etc, as well as events and tradeshows) by implementing effective marketing communications programs and message management, both externally and internally. Lead/support local and global content owners to create high-impact regional internet, intranet and extranet content, as well as effective e-outreach campaigns. Implement compelling regional sales enabling and advertising campaigns leveraging regional and global resources. Support and develop executive speech content and visualization In collaboration with internal communications, implement an integrated internal communications methodology leveraging a breadth of communications toolsets (e.g. webcasts, newsletters, digital signage, town hall meetings and blogs). Ensure brand promotion, placement and ongoing brand education of regional employees and vendors and provide input to global teams. Develop and execute plans for high impact regional tradeshows, employee and customer events. Promote SEA Network‘s messages personally through internal communications opportunities Actively develop competencies of SEA employees and extended marketing and communications team. Work from the Company's office branch in Herndon, VA. Establishes staffing requirements, hires, fires, and evaluates the performance of assigned personnel in conformance with company policies and procedures. Develops, motivates and retains a high quality workforce.

Security Guard Supervisor

Wed, 04/29/2015 - 11:00pm
Details: SECURITY GUARD SUPERVISOR F/T ­ 37.5 HOURS WEEKLY A LTC facility in Queens, NY is seeking an individual with excellent communication skills. Ability to supervise & manage 3 shifts of Security personnel. Must possess current NYS license. Minimum 2 year college degree with experience as Security Supervisor or law enforcement preferred. Competitive salary and benefits. If interested please e­mail resume to .

Member Service Representative I

Wed, 04/29/2015 - 11:00pm
Details: Job Summary: This position is a "front line" representative of POPA Federal Credit Union, whose main responsibility is to interact and develop long term profitable relationships with our members by determining the member's financial needs and presenting and selling the member on the best financial solution for them. The MSR I will serve as a liaison between the member and the Credit Union; provide account information by phone or in person, as well as information on the full range of products and services; has the ability to identify and cross-sell multiple products and services; as deem necessary by management, regular travel between POPA FCU branches may be required to fill staffing needs; open accounts for members, interview, and professionally handle the member’s daily needs; provide a variety of transaction services to members including loan processing, closing, and disbursal. Essential Job Functions: • Project a professional and positive image of the Credit Union at all times. • Handle large call volume, while providing excellent member service at all times. • Assist members with a wide range of transactions, card issues, general loan and account inquiries. • Perform member transactions which include but are not limited to: posting deposits and withdrawals (including sizeable cash payments), check cashing, loan payments, transfers, issuance of cashier checks/traveler’s checks/Credit Union checks. • Maintain confidentiality of Credit Union and member records during and after employment with POPA FCU. • Balance cash, checks and perform all end-of-closing functions in accordance with Credit Union policies and procedures. • Respond to members’ inquiries, requests, and problems/complaints by resolving the issues directly and/or directing them to the appropriate person for specific information and assistance. • Open new accounts and service existing accounts; set up new account files and provide members with all necessary information for membership. • Perform various account file maintenances (e.g. account data changes, check orders, card orders, etc.). • Assist and educate members on account products including Individual Retirement Accounts (IRAs), share certificates, savings, and checking accounts. • Proficient in all legal aspect of accounts management (e.g. Trust, Power of Attorney, etc.) Revised on 1/31/13_MQS Date: Initials: • Process incoming mail (e.g. deposits, account updates, etc.) • Process check orders, stop payments, fraud claims, photocopy orders, signature cards and other counter forms. • Promote Credit Union products and services based on member’s needs that are obtained from member interviews and/or review of member’s account. • Maintain current knowledge of Credit Union’s products, services, and marketing promotions. • Travel to other POPA FCU branches as required, to fill staffing needs at all branch locations. • Service and balance ATM and coin machines (as applicable). • Process applications for consumer loans. • Create, process, and fund loans. • Comply with all regulations and laws and ensure compliance with all governing regulations, including Bank Secrecy Act (BSA), Office of Foreign Assets Control (OFAC), and Customer Identification Program (CIP) • All other duties as assigned.

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