Antigo Jobs - Career Builder
Multi-Stage Collector I
Details: Division: Consumer FlsaStatus: Non-Exempt EmploymentType: Regular Under direct supervision, collects and documents Mid-Stage, Late Stage and High Risk delinquent accounts in accordance with departmental, investor, and legal guidelines, ensuring attainment of company goals. Collects onallnon-mortgageproducts, utilizing multiple systems. Position has direct impact to prevent bank losses in excess of $70MM per year. DUTIES & RESPONSIBILITIES: * Pursues communication with defaulted customers utilizing manual or automated dialing to obtain payment commitments designed to resolve delinquency. * Monitor delinquent loans to identify, at the earliest opportunity, situations where alternatives to repossessions, bankruptcies, etc, exist to reduce the loss to Fifth Third (loan modifications, Deferments/Re-ages etc). * Identify, evaluate, and resolve reasons for delinquency. * Record all collection efforts via the collection system ensuring that all accounts are noted accurately. * Conduct research, ordering payment copies, credit bureau reports, statements, and credit applications as necessary, to support the collection efforts. * Utilize cross sell of alternative loan products to reduce losses and promote continued business when applicable. * Record all collection efforts via the collection system insuring that all accounts are noted accurately. * Execute department strategy plan to collect delinquent accounts. * Access statements, applications, and third-party vendor services to locate or perfect customer contact and make some strategic actionable decisions. * Stay in compliance with the Fifth Third Quality Assurance Desktop Procedure guidelines. * Escalate calls and/or problem accounts to supervisor, repossession, legal or collection agencies as appropriate. * Review daily reports to identify job performance month to date and task completion. * Insures completion of all projects and/or additional assignments assigned to them. * Perform other duties as business needs dictate as directed by management SUPERVISORY RESPONSIBILITIES: None.
Personal Banker - in & around Pittsburg
Details: Division: Retail FlsaStatus: Non-Exempt EmploymentType: Regular Selected candidates will attend a 6-10 week on-boarding and education program that includes rotations in Operations and Sales & Service. There will be a certification at the conclusion of the program to provide selectedcandidatestheopportunity to demonstrate skills necessary to successfully perform a role within the Retail Personal Banker job family. ESSENTIAL DUTIES & RESPONSIBILITIES: . Sales/Goals Function: o Use the consultative sales process and Financial Needs Assessment to build a thorough customer profile and identify current and future financial needs. o Maintain an in-depth knowledge of Retail consumer and small business products/services and recommend appropriate solutions using our value proposition. o Utilize CAMP and other approved Marketing tools to proactively reach out to customers and set appointments for periodic financial reviews. o Primarily focused on cross-selling to existing customer base and engaging in outside sales activities (i.e. Membership Advantage onsite presentations, business sales calls, community financial literacy events, etc.) as directed. o Establish close working relationships with assigned Business Partners (Mortgage, Small Business, Commercial and Investment), referring customers when appropriate to provide timely, and holistic financial solutions. o Consistently meet/exceed customer experience and individual/team production goals and enhance year-over-year revenue growth as measured by the Financial Center P&L. o Provide guidance to CSRs with respect to the sales and referral process. . Customer Service: o Promote customer satisfaction with a friendly, helpful demeanor and professionalism. o Act with confidence by answering customer questions and owning customer issues. o Maintain a position of trust and responsibility by keeping all business confidential. o Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times. . Bank Operations: o Adhere to established policies and procedures while opening/servicing the full range of Retail products. o Participate in the consumer loan and bankcard process, owning sourced loans from application through closing. o Participate in the opening/closing process of the Financial Center or Bank Mart as directed by the Financial Center Manager. o Keep up to date on Retail procedures in place to mitigate fraudulent activity and unnecessary risk or exposure. SUPERVISORY RESPONSIBILITIES: None.
Homeowners Assistance Supervisor
Details: Division: Mortgage FlsaStatus: Exempt EmploymentType: Regular First level of supervision in assigned department that corresponds with customers, Realtors, mortgage brokers, appraisers, title companies and attorneys in order to facilitate delinquency resolution through advanced contact, consultation and collections efforts. Coordinate and manage staff in a workout solicitations environment facilitating workflow, monitoring productivity, and ensuring staff is in compliance with Bancorp and investor policies and procedures. Responsible for prioritizing work and delegating tasks to ensure proper coverage in the department. Oversees and assists in resolving escalated operational and customer service issues and/or employee problems. Has direct impact to Bank on losses of over $200 mm annually. The department is responsible for the oversight and management of a portfolio of delinquent investor, insurer & bank owned consumer and mortgage accounts. Department targets are to achieve a Freddie Mac Tier 1 ranking, FHA tier 1 ranking, Fannie Mae ratio of DUTIES & RESPONSIBILITIES: * Responsible for monitoring individual and team productivity and quality, and providing feedback to management. * Provides daily management, coaching and feedback to staff through account reviews, monitors and side-by-sides. (60%) * Coordinates the training of new hires. Manages the up-training of staff, ensuring staff has a full understanding of departmental and Bank procedures as well as individual job responsibilities, goals and performance standards. (5%) * Promotes teamwork and ensures the cross training of employees. Communicates to higher management the constructive suggestions of employees, while at the same time communicating to employees the policies, practices, objectives and progress of the Bank. (25%) * Identifies and implements work efficiencies through process improvement techniques and product development for delinquency resolution. (10%) * Demonstrates mastery of all area equipment and related non-exempt responsibilities. Performs all work in accordance with established health and safety procedures. * Performs any other duties as assigned. SUPERVISORY RESPONSIBILITIES: * Exercises leadership as well as technical supervision of the assigned employee group. Provide assistance in assigning, monitoring, and reviewing the progress and accuracy of work. * Performs personnel tasks for the team such as exception time reporting, monthly performance reviews, timely, candid constructive performance feedback and coaching, corrective counseling and training. * Participates with managers in the hiring/selection process. * Provides feedback to management regarding the application of human resources policies and procedures to the assigned employee group.
Python Developer
Details: This position is open as of 6/1/2015. Python Developer - Python, Django, HTML We are a growing, family-oriented, company that emphasizes the importance of keeping family memories alive and well. We take the overwhelming piles of paper-plate flower pots and sweet scribbles sent home from school and transform it into a beautiful book and organized e-file. Want to take the next step in your career and join our family? If you are a Python Developer with experience, please read on! At Least 3 Years of experience and knowledge of: - Python - Django - HTML - CSS - Heroku - PostgreSQL - JavaScript - Github What You Will Be Doing - Participate in the full software development lifecycle of the product(s) including design, coding (front-end and back-end), testing, and deployment. - Manage the design and development of small to midsize features. - Ensure that technology standards and best practices are maintained across the organization. - Ensure the company's internal technological processes and customer-facing services comply with community expectations and applicable laws and regulations for privacy, security, and social responsibility. What's In It for You - Competitive Salary (DOE) - Full Benefits - Bonus Potential So, if you are a Python Developer with experience, please apply today! Required Skills Python, Django, HTML, CSS, Heroku, PostgreSQL, JavaScript, Github If you are a good fit for the Python Developer - Python, Django, HTML position, and have a background that includes: Python, Django, HTML, CSS, Heroku, PostgreSQL, JavaScript, Github and you are interested in working the following job types: Information Technology, Engineering, Professional Services Within the following industries: Computer Software, Banking - Financial Services, Biotechnology Our privacy policy: Your resume and information will be kept completely confidential. Looking forward to receiving your resume through our website and going over the job in more detail with you! CyberCoders, Inc is proud to be an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law. Your Right to Work – In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
Retail General Manager- Retail Manager-Retail Assistant Manager-Retail Shift Manager-Store Manager
Details: Drive your Future! Pilot Flying J is seeking an experienced Retail General Manager to oversee our high-volume retail facilities. You will be responsible for the generation and execution of travel center and restaurant business plans to achieve established standards, sales and profit objectives as well as customer satisfaction. The Retail General Manager will also be: Ensuring that customer expectations are met Conducting meetings with subordinate employees Maintaining effective vendor relationships As a Retail General Manager for Pilot Flying J, you will build, coach, manage and develop teams from a staffing, interviewing, hiring and training standpoint. Additional responsibilities for the Retail General Manager include: Driving sales Managing team members Tracking inventory Providing customer service Performing P&L analysis What Are We Looking For? As a Retail General Manager, you must exemplify integrity and accountability at the managerial level as well as demonstrate excellent team leadership skills. Furthermore, you must be able to work a flexible schedule of nights, days, weekends and holidays. Additional requirements of the Restaurant General Manager include: Minimum 2-3 years of management experience in the retail, restaurant, grocery or other service industry with responsibility for financial results Previous management proficiency in high volume retail with P&L accountability Ability to create and maintain a customer focused culture Benefits: *For a more detailed list of benefits and other position specific information, please view our job postings: http://www.pilotflyingj.com/ Nation-wide Medical Plan/Dental/Vision 401(k) Flexible Spending Accounts Adoption Assistance Tuition Reimbursement Flexible Schedule Weekly Pay
DTX - Maintenance Tech
Details: POSITION DESCRIPTION: General Summary: An ideal candidate should be a multi-craft/multi-skilled technician with expertise in electrical, electrical controls, mechanical, pneumatics, hydraulics and fabrication Installs, repairs, and maintain machinery, equipment, physical structures, electrical, process and utility systems by performing maintenance support duties, both planned and unplanned Runs diagnostic tests on malfunctioning equipment and performs repairs and preventive/predictive maintenance activities in all areas of plant RESPONSIBILITIES: Ensures operation of machinery and mechanical equipment by completing maintenance requirements (both planned and unplanned) on production, packaging and processing equipment (optimizing uptime and minimizing downtime) and utility systems (to provide continuous supply of heat, steam, cooling, electric power, gas, or air required for operations) and; following diagrams, sketches, operations manuals, manufacturer's instructions and engineering specifications Troubleshoots, installs and repairs electrical apparatus, such as transformers, VFD’s, wiring and electrical and electronic components of machinery and equipment, including basic PLC control systems Provides related technical guidance and expertise; assisting and coaching Maintenance, Operations and QA associates on an ongoing basis Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs. Closes out work orders in MP2 CMMS, while writing technical summaries and descriptions, detailing work performed, for permanent record keeping Complies with the following initiatives: Maintenance Excellence, Autonomous Maintenance, Management Operating System (MOS), Safe Quality Foods (SQF), 5S, Good Manufacturing Practices (GMP), Process Safety Management (PSM)
LVN, Care Manager
Details: Department: Referral Management Shift: Days Hours: M-F 8:00am - 5:00pm Associate's Degree Nursing CA LVN License 1 - 3 years of experience required HealthCare Partners Medical Group is a multispecialty medical group that is recognized for its quality of care and high rates of patient satisfaction. HealthCare Partners has over 3,500 employees, including 500+ primary care and specialty physicians, caring for more than 500,000 patients throughout Los Angeles County and Northern Orange County. HCP operates 40 medical clinics, five urgent care centers, two medical spas, and an ambulatory surgery center. If you're looking to make a difference with a large, financially stable, well-recognized, privately-owned Medical Group. HealthCare Partners may be the employer for you. We are currently seeking a Licensed Vocational Nurse, Care Manager - Referral Management: Responsible for ensuring the continuity of care in both the inpatient and outpatient setting utilizing the appropriate resources within the parameters of established contracts and patients' health plan benefits. Facilitates continuum of patients' care utilizing basic nursing knowledge, experience and skills to ensure appropriate utilization of resources and patient quality outcomes. Performs care management functions on-site or telephonically as the need arises. Reports findings to the Care Management department Supervisor / Manager / Director in a timely manner.
Entry Level Caregiver - No Healthcare Experience Needed
Details: Entry Level Caregiver - No Healthcare Experience Needed Home Instead Senior Care Entry Level Caregiver - No Healthcare Experience Needed Job Description Do you enjoy getting to know people and building relationships that will last? Do you have a heart for helping those in need? If so, this entry level Caregiver role could be just the fit for you! As a Caregiver, you will provide a variety of non-medical, home care services for seniors in their homes, allowing them to be safe and stay independent. At Home Instead Senior Care, we strive to provide compassionate and reliable home services to enable seniors to remain at home. Established in 1994, we’ve grown from a handful of local families to over 1,000 franchises nationally and internationally. We support those that are a part of our team, offering competitive pay and benefits as well as a variety of shifts. Entry Level Caregiver Job Responsibilities Our Entry Level Caregivers provide companionship and conversation for our clients, enhancing the lives of aging adults throughout our community. Caregiver duties include: Light housekeeping and preparing meals. Reminding clients of medications and appointments. Assisting with grooming, bathing, toileting, and incontinence issues. Caring for clients with Alzheimer’s. Entry Level Caregiver
Entry Level Caregiver - No Healthcare Experience Needed
Details: Entry Level Caregiver - No Healthcare Experience Needed Home Instead Senior Care Entry Level Caregiver - No Healthcare Experience Needed Job Description Do you enjoy getting to know people and building relationships that will last? Do you have a heart for helping those in need? If so, this entry level Caregiver role could be just the fit for you! As a Caregiver, you will provide a variety of non-medical, home care services for seniors in their homes, allowing them to be safe and stay independent. At Home Instead Senior Care, we strive to provide compassionate and reliable home services to enable seniors to remain at home. Established in 1994, we’ve grown from a handful of local families to over 1,000 franchises nationally and internationally. We support those that are a part of our team, offering competitive pay and benefits as well as a variety of shifts. Entry Level Caregiver Job Responsibilities Our Entry Level Caregivers provide companionship and conversation for our clients, enhancing the lives of aging adults throughout our community. Caregiver duties include: Light housekeeping and preparing meals. Reminding clients of medications and appointments. Assisting with grooming, bathing, toileting, and incontinence issues. Caring for clients with Alzheimer’s. Entry Level Caregiver
Entry Level Caregiver - No Healthcare Experience Needed
Details: Entry Level Caregiver - No Healthcare Experience Needed Home Instead Senior Care Entry Level Caregiver - No Healthcare Experience Needed Job Description Do you enjoy getting to know people and building relationships that will last? Do you have a heart for helping those in need? If so, this entry level Caregiver role could be just the fit for you! As a Caregiver, you will provide a variety of non-medical, home care services for seniors in their homes, allowing them to be safe and stay independent. At Home Instead Senior Care, we strive to provide compassionate and reliable home services to enable seniors to remain at home. Established in 1994, we’ve grown from a handful of local families to over 1,000 franchises nationally and internationally. We support those that are a part of our team, offering competitive pay and benefits as well as a variety of shifts. Entry Level Caregiver Job Responsibilities Our Entry Level Caregivers provide companionship and conversation for our clients, enhancing the lives of aging adults throughout our community. Caregiver duties include: Light housekeeping and preparing meals. Reminding clients of medications and appointments. Assisting with grooming, bathing, toileting, and incontinence issues. Caring for clients with Alzheimer’s. Entry Level Caregiver
Entry Level Caregiver - No Healthcare Experience Needed
Details: Entry Level Caregiver - No Healthcare Experience Needed Home Instead Senior Care Entry Level Caregiver - No Healthcare Experience Needed Job Description Do you enjoy getting to know people and building relationships that will last? Do you have a heart for helping those in need? If so, this entry level Caregiver role could be just the fit for you! As a Caregiver, you will provide a variety of non-medical, home care services for seniors in their homes, allowing them to be safe and stay independent. At Home Instead Senior Care, we strive to provide compassionate and reliable home services to enable seniors to remain at home. Established in 1994, we’ve grown from a handful of local families to over 1,000 franchises nationally and internationally. We support those that are a part of our team, offering competitive pay and benefits as well as a variety of shifts. Entry Level Caregiver Job Responsibilities Our Entry Level Caregivers provide companionship and conversation for our clients, enhancing the lives of aging adults throughout our community. Caregiver duties include: Light housekeeping and preparing meals. Reminding clients of medications and appointments. Assisting with grooming, bathing, toileting, and incontinence issues. Caring for clients with Alzheimer’s. Entry Level Caregiver
Entry Level Caregiver - No Healthcare Experience Needed
Details: Entry Level Caregiver - No Healthcare Experience Needed Home Instead Senior Care Entry Level Caregiver - No Healthcare Experience Needed Job Description Do you enjoy getting to know people and building relationships that will last? Do you have a heart for helping those in need? If so, this entry level Caregiver role could be just the fit for you! As a Caregiver, you will provide a variety of non-medical, home care services for seniors in their homes, allowing them to be safe and stay independent. At Home Instead Senior Care, we strive to provide compassionate and reliable home services to enable seniors to remain at home. Established in 1994, we’ve grown from a handful of local families to over 1,000 franchises nationally and internationally. We support those that are a part of our team, offering competitive pay and benefits as well as a variety of shifts. Entry Level Caregiver Job Responsibilities Our Entry Level Caregivers provide companionship and conversation for our clients, enhancing the lives of aging adults throughout our community. Caregiver duties include: Light housekeeping and preparing meals. Reminding clients of medications and appointments. Assisting with grooming, bathing, toileting, and incontinence issues. Caring for clients with Alzheimer’s. Entry Level Caregiver
Entry Level Caregiver - No Healthcare Experience Needed
Details: Entry Level Caregiver - No Healthcare Experience Needed Home Instead Senior Care Entry Level Caregiver - No Healthcare Experience Needed Job Description Do you enjoy getting to know people and building relationships that will last? Do you have a heart for helping those in need? If so, this entry level Caregiver role could be just the fit for you! As a Caregiver, you will provide a variety of non-medical, home care services for seniors in their homes, allowing them to be safe and stay independent. At Home Instead Senior Care, we strive to provide compassionate and reliable home services to enable seniors to remain at home. Established in 1994, we’ve grown from a handful of local families to over 1,000 franchises nationally and internationally. We support those that are a part of our team, offering competitive pay and benefits as well as a variety of shifts. Entry Level Caregiver Job Responsibilities Our Entry Level Caregivers provide companionship and conversation for our clients, enhancing the lives of aging adults throughout our community. Caregiver duties include: Light housekeeping and preparing meals. Reminding clients of medications and appointments. Assisting with grooming, bathing, toileting, and incontinence issues. Caring for clients with Alzheimer’s. Entry Level Caregiver
Entry Level Caregiver - No Healthcare Experience Needed
Details: Entry Level Caregiver - No Healthcare Experience Needed Home Instead Senior Care Entry Level Caregiver - No Healthcare Experience Needed Job Description Do you enjoy getting to know people and building relationships that will last? Do you have a heart for helping those in need? If so, this entry level Caregiver role could be just the fit for you! As a Caregiver, you will provide a variety of non-medical, home care services for seniors in their homes, allowing them to be safe and stay independent. At Home Instead Senior Care, we strive to provide compassionate and reliable home services to enable seniors to remain at home. Established in 1994, we’ve grown from a handful of local families to over 1,000 franchises nationally and internationally. We support those that are a part of our team, offering competitive pay and benefits as well as a variety of shifts. Entry Level Caregiver Job Responsibilities Our Entry Level Caregivers provide companionship and conversation for our clients, enhancing the lives of aging adults throughout our community. Caregiver duties include: Light housekeeping and preparing meals. Reminding clients of medications and appointments. Assisting with grooming, bathing, toileting, and incontinence issues. Caring for clients with Alzheimer’s. Entry Level Caregiver
Entry Level Caregiver - No Healthcare Experience Needed
Details: Entry Level Caregiver - No Healthcare Experience Needed Home Instead Senior Care Entry Level Caregiver - No Healthcare Experience Needed Job Description Do you enjoy getting to know people and building relationships that will last? Do you have a heart for helping those in need? If so, this entry level Caregiver role could be just the fit for you! As a Caregiver, you will provide a variety of non-medical, home care services for seniors in their homes, allowing them to be safe and stay independent. At Home Instead Senior Care, we strive to provide compassionate and reliable home services to enable seniors to remain at home. Established in 1994, we’ve grown from a handful of local families to over 1,000 franchises nationally and internationally. We support those that are a part of our team, offering competitive pay and benefits as well as a variety of shifts. Entry Level Caregiver Job Responsibilities Our Entry Level Caregivers provide companionship and conversation for our clients, enhancing the lives of aging adults throughout our community. Caregiver duties include: Light housekeeping and preparing meals. Reminding clients of medications and appointments. Assisting with grooming, bathing, toileting, and incontinence issues. Caring for clients with Alzheimer’s. Entry Level Caregiver
Entry Level Caregiver - No Healthcare Experience Needed
Details: Entry Level Caregiver - No Healthcare Experience Needed Home Instead Senior Care Entry Level Caregiver - No Healthcare Experience Needed Job Description Do you enjoy getting to know people and building relationships that will last? Do you have a heart for helping those in need? If so, this entry level Caregiver role could be just the fit for you! As a Caregiver, you will provide a variety of non-medical, home care services for seniors in their homes, allowing them to be safe and stay independent. At Home Instead Senior Care, we strive to provide compassionate and reliable home services to enable seniors to remain at home. Established in 1994, we’ve grown from a handful of local families to over 1,000 franchises nationally and internationally. We support those that are a part of our team, offering competitive pay and benefits as well as a variety of shifts. Entry Level Caregiver Job Responsibilities Our Entry Level Caregivers provide companionship and conversation for our clients, enhancing the lives of aging adults throughout our community. Caregiver duties include: Light housekeeping and preparing meals. Reminding clients of medications and appointments. Assisting with grooming, bathing, toileting, and incontinence issues. Caring for clients with Alzheimer’s. Entry Level Caregiver
Entry Level Caregiver - No Healthcare Experience Needed
Details: Entry Level Caregiver - No Healthcare Experience Needed Home Instead Senior Care Entry Level Caregiver - No Healthcare Experience Needed Job Description Do you enjoy getting to know people and building relationships that will last? Do you have a heart for helping those in need? If so, this entry level Caregiver role could be just the fit for you! As a Caregiver, you will provide a variety of non-medical, home care services for seniors in their homes, allowing them to be safe and stay independent. At Home Instead Senior Care, we strive to provide compassionate and reliable home services to enable seniors to remain at home. Established in 1994, we’ve grown from a handful of local families to over 1,000 franchises nationally and internationally. We support those that are a part of our team, offering competitive pay and benefits as well as a variety of shifts. Entry Level Caregiver Job Responsibilities Our Entry Level Caregivers provide companionship and conversation for our clients, enhancing the lives of aging adults throughout our community. Caregiver duties include: Light housekeeping and preparing meals. Reminding clients of medications and appointments. Assisting with grooming, bathing, toileting, and incontinence issues. Caring for clients with Alzheimer’s. Entry Level Caregiver
Fire Alarm Systems Technician
Details: The Fire Alarm Technician is responsible for the installation and commissioning of fire alarm systems. SPECIFIC RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO: Read and interpret blueprints, diagrams, submittals and product manuals to properly program and verify new systems. Serve as a technical advisor on systems programming and configuration, as well as coordinate code requirements with local fire marshals. Oversee and ensure proper completion of work assigned. Evaluate, diagnose and troubleshoot systems equipment that requires servicing. Communicate systems performance to customer. Communicate regularly with the senior technician for all assignments. Perform other duties as assigned.
A Class Electrician
Details: REPORTS TO: Electrical Production Supervisor DIRECTS: Trades Assistants, Trainees and Apprentices AUTHORITIES / RESPONSIBILITIES: Competent in marine electrical installation. Experienced with good quality level of termination skills. Experienced with good level of commissioned skills. Ability to work from detailed Electrical and Mechanical drawings and instructions. Works with a sense of urgency, efficiency and productive out put. Assist in the provision of on the job training in conjunction with Supervisors. Maintains safe work practices and adheres to safety policies and procedures. Ability to meet goals. Enhance and encourage skill development of all staff. Ability to work with minimal supervision and be responsible for assuring the quality of the employee’s own work. Must keep impeccable time keeping and absentee records. Ability to provide constructive feedback to appropriate Supervisor/Foreman/manager Ability to plan and set time frames on jobs with accuracy. Actively plan and implement production improvements. Ensure correct construction procedures are adhered to in compliance with Austal standards. Ability to work under pressure. Ability to work overtime as required.
Registered Nurse - Home Health
Details: Directs, initiates, and implements a patient care plan in a home care environment. Assists physicians during examinations and procedures. Prepares equipment, applies and changes dressings, and monitors patients. May administer prescribed medications. Relies on experience and judgment to plan and accomplish goals. Performs a variety of tasks. A certain degree of creativity and latitude is required. Typically reports to a manager or head of a unit/department.