Menasha Jobs

Details: General Purpose: Responsible for supervision of the delivery of care to residents on assigned Unit. Assess resident needs, develop care plans, administer nursing care, evaluate nursing care, and supervise CNAs and other personnel in the delivery of nursing care. Essential Job Functions This facility expects their employees to promote an atmosphere of teamwork with other employees and hospitality and comfort for its residents. Therefore, the following list of duties is not all-inclusive: Attend therapy meetings. Complete assessments of residents at admission and discharge from unit. Supervise nursing personnel assigned to the Unit. Document services rendered to residents in Unit for billing purposes. Write admission notes or evaluate admission notes and chart additional essential information. Identify and prioritize primary nursing problems. Place charting profile of prompters in front of chart. Develop care plan addressing immediate nursing problems. Attend weekly meetings, working with therapy and nursing department to optimize reimbursement and make decisions regarding decertification and discharge. Make daily rounds on the unit to monitor resident care and status or residents. Implement care plans for residents on the unit in compliance with physician’s orders. Implement established nursing policies and procedures on the unit, educating nursing support staff according to facility guidelines. Notify resident or legal representative of pending discharge 24 hours in advance. On date of discharge, chart complete discharge summary, to include discharge planning and referrals. Keep complete and accurate record of sign in/out sheets for staffing hours. Assign duties to LPNs and nursing assistants working on the unit, as directed. Work closely with the Director of Nursing in resolving grievances with nursing staff, family members, and residents. Promote favorable working conditions and relationships with the administration, medical staff, consultants, other departments, residents, family members, volunteers, agencies, and any other individual or group affiliated with Unit and the facility. Handle and report disciplinary action that requires immediate attention during your tour of duty in the absence of the Director of Nursing, Assistant Director of Nursing and Administrator. Review charting on a weekly basis for accuracy and completeness. Verify that nurses’ charting correlates with what therapy is charting. Document in resident’s chart pertinent information about significant change in resident’s condition. Maintain a safe working environment, complying with infection control and body mechanic procedures. Respond to need for staffing shortages by arranging for replacement staff. Supervise and perform treatments or venipunctures, as needed. Track infection control, exposure control, and resident care trends to provide proactive improvement. Identify areas of concern and offer recommendations and suggestions to the Director of Nursing. Fill in as Charge Nurse when necessary. Audit nursing charges as instructed by Director of Nursing. Inform Central Supply of any supplies that are needed for the Unit. Attend in-service education programs in order to meet facility educational requirements. Be familiar with Standard Precautions, Exposure Control Plan, Fire Drill & Evacuation Procedures and know how to use the information. Maintain confidentiality of resident and facility records/information. Protect residents from neglect, mistreatment, and abuse. Protect the personal property of the residents of the facility. Others as directed by the supervisor or administrator.

Details: . General Purpose: Conduct and coordinate the development and completion of the resident assessment process in accordance with the requirements of the Federal and State regulations as well as Company policy and procedure. Prefer RN with 2 years of long-term care experience. Please review the job description when applying for full details.

Details: General office responsibilities including but not limited to telephone communications, filing, master scheduling, scanning and indexing of documents and other duties as assigned. Individual Responsibilities: 1. Answer telephones in the office and distribute telephone calls to the appropriate individual. 2. Scanning and indexing of loan closing, accounting and servicing documents. 3. Maintenance of the company electronic and paper filing system. 4. Processing the checks received from the mail and electronically depositing the checks. 5. Maintain and order company supplies. 6. Open the mail on a daily basis and make the appropriate distribution. 7. Photo Copies when necessary. 8. Other duties as assigned.

Details: Facility : Presence Saint Joseph Hospital - Elgin Department : PSJH CRC4 Schedule : Registry/PRN/Flex Shift : Night shift Hours : 7pm - 7:30am Location : Elgin, IL Req Number : 135148 Job Details : Presence Health is the largest Catholic healthcare system in Illinois, encompassing 12 hospitals, 29 long term care and senior residential facilities, numerous outpatient services and clinics, home health services, hospice, private duty, comprehensive Behavioral Health services and more. Presence Saint Joseph Hospital in Elgin has been a leading care provider in the Fox River Valley. With more than 400 physicians on staff, 1,200 employees and 300 volunteers , we are known for providing leading-edge care and technologies to the communities we serve. Comprehensive Rehab Center (C.R.C.) Our C.R.C. is a 34-bed C.A.R.F. accredited inpatient acute rehab unit located on the 4th and 5th floors of our hospital that focuses on neurological and orthopedic issues. Summary In collaboration with the interdisciplinary healthcare team, the Registered Nurse assists patients and their families to achieve their optimal level of physical, mental, spiritual, and social well-being. The Registered Nurse utilizes the nursing process, involving assessment, diagnosis, outcome identification, planning, implementation, and evaluation, as well as patient/staff education as the foundations of quality care. Education and/or Experience Illinois Licensed Registered Nurse Required CPR/BLS Required EOE of Minorities/Females/Vets/Disability PI90414200

Details: CUSTOMER SERVICE Clerical person needed. You must have good computer skills, and the ability to work in a fast paced environment. Daily duties include filing, answering phones, inputting and fufilling customer orders, also the receiving and applying of Customer payments. Must be able to stand for peroids and lift heavy boxes. Please apply in person 9:00 am to 3:00 pm BENCO 9464 County Farm Rd. Gulfport, MS 39503 1558898 Source - Sun Herald

Details: Driver CDL/A NEW PAY INCREASE CLASSES STARTING EVERY MONDAY! No Out of Pocket Tuition Cost! Earn Your CDL-A in 22 Days, & start driving with KLLM! WE PAY YOU WHILE YOU TRAIN! *Refresher Course Available. Must be 21 years of age. 855-378-9335 EOE www.kllmdriving academy.com Source - Sun Herald

Details: THE CITY of Waveland, MS is currently seeking the following position: Comptroller for the City of Waveland Must be proficient in governmental fund accounting with experience in accounting for multi-funded Federal & State projects and grant programs. Should be possess a CPA certification, possess skills necessary for a variety of routine and complex accounting, financial, administrative and clerical work in preparation of budget, administering the Depository of the City in accordance with State laws. Must reconcile numerous bank accounts and monitor revenues and expenditures to assure fiscal control of the budget, including various other daily, monthly and yearly duties, including reporting to Federal and State agencies as required. Should be proficient in Excel and Word, among other software applications (Delta, optional), and able to prepare financial projections and spreadsheets as required. The City of Waveland is an equal opportunity employer. Job applications are available by calling 228-467-6301 (Human Resources) or the main line at City Hall, 228-467-4134 . Please provide resume and references. Applications and resume's should be delivered or mailed to: City of Waveland Attn: Personnel 301 Coleman Avenue Waveland, MS. 39576 achevis@ waveland-ms.gov 1559016 Source - Sun Herald

Details: PROPERTY MANAGER ASSISTANT MRHA 8 is recruiting professional candidates to fill a Property Manager Assistant position located in Gautier, MS. The purpose of this position is to assist with the day to day oversight of property management including leasing, collecting rent, justice court, maintenance and resident services. A high school diploma or higher with 3 years' experience in supervision either in property or business management is required. Benefits include insurance & retirement plans, varied work schedule, paid holidays & leave. Interested parties with a valid driver's license/good driving record should forward their resumes & salary requirement based upon a salary range of $21,652 $27,040 to HR either via fax (228) 831-5621 or email no later than 06/12/15. The recruitment of new employees is subject to the requirements of Section 3 of the Housing and Urban Development Act of 1968, as amended. 12 U.S.C. 1701u (Section 3) EOE 1558958 Source - Sun Herald

Details: INSIDE SALESPERSON with experience and knowledge of the building supply industry. You must have good computer skills and the ability to work in a fast paced environment. Daily duties include answering phones, inputting and filling customer orders and taking payment. You will also help with receiving and stocking of inventory also direct interaction with walk in customers. Must be able to stand for long periods and lift heavy boxes, forklift experience helpful. Please apply in person 9:00 am to 3:00 pm BENCO 9464 County Farm Rd. Gulfport, MS 39503 1558901 Source - Sun Herald

Details: WE ARE RECRUITING FOR ONE OF OUR BEST CLIENTS! Help Desk Specialist Base salary to $52,000 + FULL Benefits (Direct Hire !) OUR CLIENT : One of the very TOP RATED Global Tier 1 Automotive Suppliers is looking to direct hire their next Help Desk Specialist . They are extremely stable and expanding. Position is open due to growth. Strong career progression opportunities for the right candidate! Overview: (Partial list) The Help Desk Specialist is the first point of contact for all IT reported issues globally both manufacturing operations and non-manufacturing applications. Responsible for handling end-user computer hardware and software support questions for the regional offices/locations. Serves as the first point of contact for users with issues in various Microsoft Office environment / products, as well as other hardware and software issues. Function as (one of the team members) contact for all Information Technology issues. Provide support using active directory to manage user security and account privileges. Provide support on Windows (current versions), Internet, Intranet, telephone, voicemail/ messaging, email, printers, and proprietary applications. Other responsibilities will be assigned as you gain more experience. Escalate unresolved issues to the appropriate Senior IT Team level Manager. Maintain working knowledge of all Firm deployed applications. Report common issues to IT Help Desk Manager to facilitate long-term solutions. Provide feedback for ongoing and maintenance of IT Helpdesk database for purpose of call tracking, knowledge database creation, and statistical report generation.

Details: Are you an experienced property manager looking to take your talents in a more entrepreneurial direction? Are you looking for a dynamic and growing organization that will both challenge and reward you? Join our team at Sun RV Resorts and help us to build something special! We are looking for an RV Resort Manager who has just the right balance of management and sales skills and a real knack for great customer service. You will oversee and direct the day-to-day property management operations for one of our RV Resorts. This is a very guest-services oriented role, as much of our occupancy is short-term resort traffic. You will also have some sales and marketing duties to maximize residential occupancy. If you like the idea of helping to build and maintain a first-class RV resort community and you have the qualifications and background we’re looking for, we want to talk with you!. OVERVIEW As an RV Resort Manager, you will have responsibility for the operational aspects and the continued profitability of your resort community and will serve as the day-to-day point of contact for visitors and residents. You will be on-call 24 hours a day and will be in charge of everything from administrative activities, marketing, property maintenance and human resource management to all leasing and home sales and – most importantly – guest and resident relations. Ensuring a positive atmosphere and responsive service for the members of your resort community will not only mean satisfied guests and long-term residents, but also better word-of-mouth referrals! JOB DUTIES Responds to guest and resident inquiries Serves as the direct point of contact for Sun’s customers/residents Works with the marketing team to increase reservations and occupancy and further promote the Sun RV Resorts brand Ensures customers/residents receive a high level of service consistent with Sun’s Customer Service philosophy Handles and resolves guest and resident complaints Coordinates team member selection, training, and development for resort staff and ensures all team members comply with appropriate policies and operational procedures Works with Regional Vice President (RVP) to quickly and effectively address issues which would adversely affect the operation of the resort or guest satisfaction Enforces resort rules and standards Monitors monthly operating budgets and preparing monthly explanation of P&L variances Assists RVP with preparation of annual operating budget Ensures compliance with federal state and local agencies that regulate fair housing laws and resort operations Markets park models, pre-owned and brokered homes for sale in the resort as well as prepares documents to list and sell homes Oversees capital expenditure improvements REQUIREMENTS High School Diploma or GED Minimum of 2 years property management/resort experience including 2 years of supervisory experience required; previous sales and leasing experience, preferred Experience working in the hospitality industry, preferred General knowledge of maintenance Solid negotiation skills Ability to thrive in a fast-paced environment Working knowledge of basic accounting principles Thorough knowledge of federal, state and local laws pertaining to fair housing and employment law Basic computer proficiency, including email, the internet and Microsoft Office Suite; experience using Yardi and/or Vestivo, preferred Flexibility to respond to resort needs during non-business hours Ability to live on-site within the resort (housing provided)

Details: Are you an office support professional who is looking for a dynamic and growing organization that will both challenge and reward you? Join our team at Sun Communities and help us to build something special! We are looking for an Office Coordinator to perform routine office/clerical responsibilities for one of our manufactured housing communities. You will also serve as the face of Sun Communities as you interact with current and prospective residents who come to the office with questions and concerns. This is a great entry-level opportunity to begin a career with us, as you will learn about all facets of the management of your community. We allow you the latitude to make the position your own. Apply today and take your first steps down a rewarding new career path! OVERVIEW Office Coordinators handle the routine office work and administrative responsibilities of the community. They are also responsible for assisting with planning and coordinating community events and activities. JOB DUTIES Establish rapport with residents and prospective residents, field community comments, suggestions, and complaints, and forward to the appropriate manager Prepare and distribute resident and community communications (i.e. rule reminders, violation notices, increase letters, delinquency notices, eviction paperwork, lease addendums and renewals) Prepare bills and statements for approval Perform administrative functions including answering phones, typing, copying, faxing, and filing Complete and maintain community records, reports, and files Collect and post resident security deposits, processing fees, rents, inspection or other fees; record in the proper accounts and issue receipts Make collection calls for rental payments Process move-ins and move-outs Assist with the preparation of marketing materials and implementation of resident relation activities Assist prospective residents by reviewing new and used home listings, showing homes, and assisting with applications Forward all customer service requests to the Community Manager Maintain petty cash fund, recording expenditures in proper accounts REQUIREMENTS As an Office Coordinator, you must be pleasant, professional and well-spoken. You must also be highly organized and detail-oriented with the ability to manage multiple tasks simultaneously. It is also important you display excellent verbal and written communication and interpersonal abilities as well as the diplomatic skills to handle customer complaints effectively. High school diploma or GED Minimum 2 years secretarial/administrative experience Strong customer service skills Excellent telephone skills Good problem solving skills Professional appearance Intermediate to advanced computer proficiency with the ability to use Microsoft Office Suite, email, the internet, and provide data entry in a timely and efficient manner Previous experience using Yardi, a plus Property management office experience, a plus

Details: Are you an office support professional who is looking for a dynamic and growing organization that will both challenge and reward you? Join our team at Sun Communities and help us to build something special! We are looking for an Office Coordinator to perform routine office/clerical responsibilities for one of our manufactured housing communities. You will also serve as the face of Sun Communities as you interact with current and prospective residents who come to the office with questions and concerns. This is a great entry-level opportunity to begin a career with us, as you will learn about all facets of the management of your community. We allow you the latitude to make the position your own. Apply today and take your first steps down a rewarding new career path! OVERVIEW Office Coordinators handle the routine office work and administrative responsibilities of the community. They are also responsible for assisting with planning and coordinating community events and activities. JOB DUTIES Establish rapport with residents and prospective residents, field community comments, suggestions, and complaints, and forward to the appropriate manager Prepare and distribute resident and community communications (i.e. rule reminders, violation notices, increase letters, delinquency notices, eviction paperwork, lease addendums and renewals) Prepare bills and statements for approval Perform administrative functions including answering phones, typing, copying, faxing, and filing Complete and maintain community records, reports, and files Collect and post resident security deposits, processing fees, rents, inspection or other fees; record in the proper accounts and issue receipts Make collection calls for rental payments Process move-ins and move-outs Assist with the preparation of marketing materials and implementation of resident relation activities Assist prospective residents by reviewing new and used home listings, showing homes, and assisting with applications Forward all customer service requests to the Community Manager Maintain petty cash fund, recording expenditures in proper accounts REQUIREMENTS As an Office Coordinator, you must be pleasant, professional and well-spoken. You must also be highly organized and detail-oriented with the ability to manage multiple tasks simultaneously. It is also important you display excellent verbal and written communication and interpersonal abilities as well as the diplomatic skills to handle customer complaints effectively. High school diploma or GED Minimum 2 years secretarial/administrative experience Strong customer service skills Excellent telephone skills Good problem solving skills Professional appearance Intermediate to advanced computer proficiency with the ability to use Microsoft Office Suite, email, the internet, and provide data entry in a timely and efficient manner Previous experience using Yardi, a plus Property management office experience, a plus

Details: Facility: Presence Covenant Medical Center, Urbana, IL Department: PCMC AMBULANCE Schedule: Casual/ Part-time (no benefits) Shift: 12 Hr. Shifts Hours: varies, prn Req Number: 138365 Job Details: Related course work is required Licensure Required Experience is preferred Drives ambulance in response to emergency situations such as fires, automobile or other accidents, cardiac arrests, traumatic injuries, etc. Assesses patient’s condition and performs basic and advanced life support treatments and interventions to stabilize patients for transport in accordance with defined standard and protocols. Education and Experience; Knowledge of first aid and basic advanced life support procedures at a level normally acquired through a post high school Emergency Medical Technician – Paramedic education and training in an approved program required. Work requires knowledge of emergency medical service protocols and skills in administering medications and performing complex emergency medical procedures at a level normally acquired through six to twelve months related experience and training preferred. State of Illinois licensure as a Paramedic required. Presence Health is the largest health system based in Illinois, created in November 2011 through the merger of Provena Health and Resurrection Health Care. With over 150 locations, from physician offices and convenient outpatient centers to quality hospitals and senior living communities, we’re in communities big and small. Visit presencehealth.org to learn more. EOE of Minorities/Females/Vets/Disability PI90414123

Details: Do you enjoy working by the water? Are you looking for a dynamic and growing organization that will both challenge and reward you? Join our team at Sun Communities and embark on an exciting new opportunity! We are looking for a Pool Attendant to maintain a clean and sanitary pool area and ensure that all safety equipment is present at and around the pool area at all times. JOB DUTIES Tests and balances pool chemicals and documents as required by state and local regulations. Monitors and adjusts pool temperature. Cleans and vacuums pool, cleans skimmer baskets, backwashes pool filters, and skims the pool with skimmer. Sweeps the pool deck and all surrounding areas daily. Straightens pool furniture, ensuring that furniture is clean and in working order at all times. Monitors residents entering and exiting the pool area. Ensures the state capacity is not exceeded. Ensures all posted pool rules are being adhered to. Cleans and maintains pool bathroom daily, including keeping them stocked with supplies and free of standing water. Cleans the clubhouse and surrounding common areas as needed. Ensures safety equipment is present and in working order. Checks first aid kit for needed supplies on a daily basis. Gardens and removes weeds in commons areas. Other duties as assigned. REQUIREMENTS Must be 18 years of age or older High School Education (some education required, diploma/GED preferred) Ability to endure seasonal temperatures Flexibility to respond to community needs during non-business hours Ability to follow verbal and written instructions Good verbal communication skills Basic computer proficiency including the ability to use email and internet

Details: Are you someone who likes keeping things tidy and clean? We are looking for a Housekeeper to work with us at one of our resort locations. You will help us ensure our resort is kept looking well-tended and attractive. Help us make our resort the kind of place guests can't wait to return to! OVERVIEW Resort Housekeepers are responsible for regularly cleaning resort facilities and buildings to ensure the resort remains presentable and sanitary at all times. WORK CAMPING Combine taking part in the exciting lifestyle of RV camping with working part time as a member of our team. As an added benefit to all of the great perks associated with joining our team, this position also earns you an additional rebate, which is applied to your site ledger each month, for all hours worked in this position. If you think you’re a fit for the details of this position listed below, and you are willing to “work camp” at our resort, this position may be a great fit for you! JOB DUTIES Clean, sanitize, and stock kitchen areas with paper products as needed. Ensure all tables and chairs are clean and functioning properly. Clean and sanitize appliances to ensure they are free of food particles, mold and mildew. Defrost freezer as needed. Clean and sanitize bathrooms, ensuring they are well lit, and place rubber mats down to ensure safety. Follow all established safety procedures and precautions. Report all unsafe or hazardous conditions, incidents, accidents, and/or defective equipment to manager. Ensure general resort appearance is well maintained and orderly. Ensure all floors are swept, mopped, waxed, and buffed as needed. Ensure all windows and screens are clean and functioning properly. Maintain washers and dryers by wiping surfaces, removing lint, etc. Ensure all offices are clean and neat. Empty trash containers as needed. Other duties as assigned. REQUIREMENTS As a Resort Housekeeper, you must be hard-working, reliable, and focused on providing exceptional customer service. You must also be highly organized and detail-oriented with the ability to manage multiple tasks simultaneously. High School Education (some education required, diploma or GED, preferred ) Previous experience cleaning homes or other large facilities, preferred Demonstrated knowledge of general janitorial work Knowledge of safety measures when using various cleaning chemicals Ability to lift at least 25 pounds Basic computer proficiency including the ability to use email and internet

Details: Do you enjoy working with your hands? Are you a maintenance professional who is looking for a dynamic and growing organization that will both challenge and reward you? We are looking for a Maintenance Technician to provide a full range of maintenance and repair services for one of our manufactured housing communities. Help us to make our community the kind of place that residents are proud to call home. OVERVIEW Maintenance Technicians perform routine and preventative maintenance to maintain the physical integrity of Sun’s communities. They conduct home/building maintenance repairs and are responsible for cleanliness and upkeep of property grounds, facilities, streets, equipment, and various utility systems. Maintenance Technicians provide excellent customer service to prospective and current residents at all times. JOB DUTIES Ensure community is presentable, inviting, and adheres to Sun's curb appeal standards at all times. Ensure common area lawns are manicured appropriately. Regularly treat for weeds, weed whip, rake leaves, plant flowers/shrubs, trim shrubs and hedges, and performs other lawn care services as necessary. Ensure trash/debris is picked up daily from common areas and streets. Empty common area trash containers as needed. Complete minor repairs to rental homes and facilities as needed. Clean building facilities such as clubhouse, community offices, restrooms, laundry areas, and maintenance garage. Maintain vacant sites, including strap-downs and removal of trash and debris. Complete checklists of physical condition of community or sites prior to and after resident occupancy. Assist manager with supervision of service contractors. Inspect playground area and equipment, pool/spa area, and other recreational amenities to ensure proper operation, where applicable. Remove snow from community streets, parking lots, building entrances and other areas, where applicable. Perform water testing and other maintenance duties related to a well-water system, sewer system, or on-site water meters, if applicable. May include reading, repairing, and installing water meters. Maintain community pool(s), tests chemical levels, and adjusts appropriately, where applicable. Follow safety procedures while performing duties, including safely operating vehicles when moving from site to site and picking up supplies. Other duties and special projects as assigned. REQUIREMENTS As a Maintenance Technician, you must be hard-working, reliable and focused on providing exceptional customer service. You must be highly organized and detail-oriented with the ability to manage multiple tasks simultaneously. High school diploma or GED Demonstrated knowledge of and broad experience in general maintenance techniques and repair work Ability to endure seasonal temperatures as working conditions require constant outdoor work Valid driver’s license and good driving record General knowledge of plumbing, electrical, and grounds maintenance Proficient skills in operating various hand tools, power equipment and commercial machinery Must be able to lift at least 50 pounds Ability to provide legible written reports Ability to work well independently as well as on a team Basic computer proficiency, particularly with email and internet Availability to respond to community needs during non-business hours (may be required to be on-call)

Details: Executive Assistant - Provide administrative support to the President of a learning institution. In this role, the Executive Assistant handles a wide range of responsibilities including the following: General secretarial and administrative support, particularly extensive scheduling and calendar management (including ongoing re-prioritization). Board meeting preparation and post-meeting follow up. High degree of interactions with staff and students, as well as executive guests of the School. General office administration with highly confidential & sensitive information, most of an urgent nature. Extensive records management & records retention. Key support role in crisis management situations. Requirements: -Five or more years Executive Assistant experience. Experience as a Presidential/CFO Assistant required. - Bachelor's degree preferred or additional 8 years administrative experience in lieu of degree. - CPS certification or other post-secondary secretarial training a plus. - Experience with Board meeting preparation and extensive meeting minute taking experience preferred. - Demonstrated experience with records management required. - Proficiency in all Microsoft applications and internet utilization required. - Exceptional interpersonal skills including verbal, written & face-to-face communications. - Ability to independently & pro-actively self-manage in a dynamic environment. - Demonstrated history of sound judgment, confidentiality, and ability to respond well in crisis situations. - Team-player. - Ability to work extended hours as needed, required - Must demonstrate a high degree of integrity to be role models for students.

Details: Retail / Wireless / IMMEDIATE HIRE - 5 POSITIONS Olympus Direct, Inc., is an ambitious sales and marketing consulting firm located in the greater Philadelphia area. We specialize in new account acquisitions, customer retention, and promotional sales and marketing for our Fortune 100 Client. Our Client in the Philadelphia area is the #11 on the Fortune 100 list and the #1 Telecommunications Company in the world. Olympus Direct has helped them increase their revenue and market penetration and they want more of us. We are currently hiring 5 sales and marketing team members to work inside of our clients retail locations. **Clients will be discussed with qualified candidates during the interview process** Job details and what to expect: Sales and marketing presentations in our wireless retail locations Following up on wireless customers for retention purposes Serve as the day to day contact between our clients and wireless customers Our top reps develop innovative solutions for work-related problems, that are frequently used by fellow reps and often adopted for local, regional, and national initiatives - in short ideas and solutions are respected and considered Why APPLY NOW? 100% hands-on training Experience in sales and marketing, client relations, and business Travel opportunities Netowrkign events Our fun and vibrant corporate culture Recognition for your hard work Advancement potential, earning potential, and stability

Details: The Journey Begins with you. Consider a career with Quest Diagnostics, and get personal satisfaction knowing the role you play makes the services that we provide possible. Our physician and hospital clients look to you to provide the best service and information. At Quest Diagnostics, we’re hiring several key roles in our new National Operations Center, located in Tampa, Florida. This state-of-the-art facility supports our customer’s needs throughout the country. We’re building a best-in-class operation with an engaging and inspiring team atmosphere where employees will have the opportunity to grow and develop their careers. We’re looking for dedicated professionals who place the needs of clients and patients first. Our National Operation Center positions are not typical; by working for Quest Diagnostics you touch the life of a patient with every phone call. We’re helping more people improve their health, delivering innovative diagnostic insights and making health information easy to access and understand. Your ability to deliver the highest quality, superior client experience will help create a healthier world. Currently, we seek a Full Time Client Service Rep I to work in Tampa, Florida. If you’re interested in touching the lives of clients and patients while providing them with a superior customer experience each day please apply today. Work Schedule: Monday - Friday, between the hours of 8am-8pm, with one weekend day required Starting Pay: $13/hr Responsibilities Basic Purpose: Handle all inbound customer contacts received by telephone, electronically, in writing and in person. Troubleshoot inquiries. Follow-up with customers on issues that cannot be resolved immediately. Place outbound calls to clients in accordance with call log procedures and policies. _____________________________________________________________________________________________ Principal Duties: • Handles all customer inquiries received by telephone, fax, or email regarding reporting of patient results, inquiries of tests and services, concerns of service failures and other duties to provide superior service • Report laboratory results to clients and patients using established protocols • Document reporting or call history in required format and maintain complete and accurate records • Contact the client to resolve routine matters related to patient testing and result reporting • Report client concerns using established protocols • Provides education and guidance to clients about Quest Diagnostics lab processes. • Understands the importance of Quality Service and how it is measured • Escalates issues as appropriate using established protocols • Leads by example in demonstrating “gold standards” behaviors • Perform other duties as required to meet the customer requirements THE ABOVE STATEMENTS DESCRIBE THE GENERAL NATURE AND LEVEL OF WORK PERFORMED BY PEOPLE ASSIGNED TO THIS JOB. THIS IS NOT AN EXHAUSTIVE LIST OF ALL THE DUTIES AND RESPONSIBILITIES THAT AN INCUMBENT MAY BE EXPECTED TO PERFORM. Qualifications: Education Preferred: Minimum high school diploma or equivalent Work Experience: Previous medical or customer service background preferred Other: • Demonstrated strong customer service and interpersonal communication skills. Able to speak the English language clearly and effectively communicate to caller and peer group • Demonstrated strong writing and composition skills. • Ability to work in a team environment • Strong organizational skills • Demonstrated strong Problem Solving skills • Demonstrated composure in stressful situations • Demonstrated ability to follow company and department policies and procedures • Demonstrated ability to operate basic office equipment and utilize proficient computer skills • Demonstrated ability to handle multiple tasks and work in a fast-paced environment • Demonstrated Integrity and a commitment to values Principal Decisions: Describe the most important decisions that are made in the course of doing the job. • Accurate identification and clarification of client or patient request. • Appropriate escalation of issues that are beyond skills or scope of CSR. • Determination of appropriate response to client inquiries and complaints. • Creation of complete and accurate documentation of all interactions. • Suggestions for process improvements related to department operations or client concerns. How To Apply After clicking the button at the top or bottom of the page to Submit, applicants will answer a series of questions and upload or enter resume information. After submitting for this job opening, watch your email inbox (and spam filter). Applicants are sent an email inviting them to complete a required online interactive evaluation, to demonstrate knowledge and abilities, and allow Quest Diagnostics to learn more about them. Closing Statement Quest Diagnostics has many career opportunities for individuals whose talent, initiative and dedication will complement our belief that the patient comes first and that values do matter. We work to earn our customers’ trust every day by providing the highest quality diagnostic information services in a professional, accessible and informative way. Our workforce is diverse and talented and believes in our vision: 'Empowering Better Health with Diagnostic Insights.' [All requirements are subject to possible modifications to reasonably accommodate individuals with disabilities.] Quest Diagnostics is an Equal Opportunity Employer: Women / Minorities / Veterans / Disabled. *CB*