Fond du Lac Jobs

Details: A larger Microsoft Gold Partner is looking for a MS Dynamics CRM Developer in the Greater Nebraska Area. The candidate should have experience with MS Dynamics CRM and is willing to learn and take on more roles as they grew in the company. Roles & Responsibility You will be working closely with Solutions Architects and Projects Managers to configure and customize and deploy solutions within the Microsoft Dynamics CRM framework. Tasks include, but are not limited to: customization, workflows, BI, and implementation. Required Skills: Experience working with *C# .NET, JavaScript or SQL Server *Customization *implementation Please reply to this ad, send your cover letter and resume to Omar at or call 212.731.8282. Nigel Frank International is the global leader for Microsoft Dynamics recruitment, advertising more Dynamics CRM jobs than any other agency. We deal with both Microsoft Partners & End Users throughout North America. By specializing solely in placing candidates in the Microsoft Dynamics market I have built relationships with most of the key employers in North America and have an unrivalled understanding of where the best opportunities and Dynamics CRM jobs are. I understand the need for discretion and would welcome the opportunity to speak to any Microsoft Dynamics CRM candidates that are considering a new career or job either now or in the future. Confidentiality is of course guaranteed. For information on the Microsoft Dynamics market and some of the opportunities and Dynamics CRM jobs that are available I can be contacted at 212-731-8282. Please see www.nigelfrank.com for more fantastic Microsoft Dynamics opportunities!

Details: Job Title: MS Dynamics CRM- Functional Consultant- Columbus, OH | $85k-$95k Job Description: Fortune 500 End User is seeking a Functional Consultant to oversee the development of company's newest MS Dynamics software. This client is quickly expanding and is looking for a talented, hardworking individual to join their team. Required Skills: Hands on MS Dynamics CRM experience required Extremely strong communication skills and the ability to work successfully with a team Knowledge of Dynamics CRM implantations Experience in other MS technologies a plus Role & Responsibility: Candidate will design, build and deploy MS Dynamics CRM solutions for client's CRM system Acting as a liaison between client and developer to help most successfully identify and capitalize on business needs Coordinate with development team to ensure tasks are delivered on time and budgeted correctly Assist with all functional aspects of the CRM software including documentation, mapping and design Company offers flexible work hours, casual Fridays, a lively and upbeat work environment, as well as a $1,000 sign on bonus! Opportunity for quick promotion into managerial role is available within this company, as well as extensive industry training. Role must be filled immediately so if you have the required experience please apply immediately as this client is looking to begin interviewing early next week. Please apply to the ad or send your resume and references directly to Melissa at or call 212-731-8282. Dynamics CRM / MSCRM / MS CRM / CRM 2011 / consultant / functional / analyst Nigel Frank International is the global leader for Microsoft Dynamics recruitment, advertising more Dynamics CRM jobs than any other agency. We deal with both Microsoft Partners & End Users throughout North America. By specializing solely in placing candidates in the Microsoft Dynamics market I have built relationships with most of the key employers in North America and have an unrivalled understanding of where the best opportunities and Dynamics CRM jobs are. I understand the need for discretion and would welcome the opportunity to speak to any Microsoft Dynamics CRM candidates that are considering a new career or job either now or in the future. Confidentiality is of course guaranteed. For information on the Microsoft Dynamics market and some of the opportunities and Dynamics CRM jobs that are available I can be contacted at 212-731-8282. Please see www.nigelfrank.com for more fantastic Microsoft Dynamics opportunities!

Details: Housekeepers MasterCorp is a rapidly growing, highly professional company that provides housekeeping services for the resort industry. Founded in 1981 and headquartered in Crossville TN, MasterCorp is the industry leader in providing turnkey housekeeping expertise to the timeshare industry. During peak season over 5,000 people are employed. To support the Company's outstanding growth, we are seeking Housekeepers for the Sedona area.

Details: Job Description Laboratory Asst II PRN(Job Number:01079-3932) Work Location: United States-Florida-Loxahatchee-Palms West Hospital - Palm Beach Schedule: PRN/Per Diem Description The Laboratory Assistant provides clerical and phlebotomy services for the Laboratory in a timely, efficient and courteous manner. The Laboratory Assistant's responsibilities include but are not limited to the following: • Answers department telephone transfers calls, records messages. • Organize requisitions received for specimen collections. • Records receipt of specimens into computer and processes them for testing. • Faxes lab reports to appropriate locations. • Prints and distribute reports. Places reports on patient charts. • Performs Phlebotomy and urine collection. • Collect urine for drug screens and accurately process required paperwork. • Applies and reads TB skin tests. • Performs special coagulation procedures. • Performs miscellaneous tasks that promote smooth operations including such as stocking supplies • Provides age and culturally appropriate care. • Orients and mentors new staff members. • Follows Standard Precautions using personal protective equipment as required. Qualifications Required Job Qualifications include: • High school diploma or equivalent. • Previous phlebotomy experience preferred. • Knowledge of medical terminology preferred. • Basic computer skills preferred. • Well organized and detail oriented. • Customer service abilities including effective listening skills. • Ability to work effectively in a fast paced environment. • Ability to perform work that requires frequent standing, bending, reaching, squatting, kneeling, moving, lifting of patients and/or equipment up to 50 pounds. PI89749364

Details: Since 1957, the YAI Network has been providing hope and opportunity to people of all ages with developmental disabilities and their families. Our organization includes more than 450 programs and serves more than 20,000 people every day. Recognized as the #1 Best Company to Work for In New York, the YAI Network is an award-winning, nationally acclaimed network of not-for-profit health and human services agencies dedicated to building brighter futures for people with intellectual and developmental disabilities of all ages and their families. We serve individuals, families, and communities in the NYC metropolitan area, Nassau, Suffolk, Westchester, Rockland, Orange, and Sullivan Counties within New York State. The most recent additions to our network include services to New Jersey and Puerto Rico. Our full range of services include early intervention, pre-school, family supports, day treatment and day habilitation programs, employment training and placement, clinical and residential services, as well as recreation and camping services. RECENT AWARDS: Proud recipients of the following awards: • APA National Psychologically Healthy Workplace Award by the American Psychological Association • #1 Best Company to Work For in New York Award by the New York State Society for Human Resource Management (NYS SHRM) • #1 Not-for Profit “Crain’s Best Places to Work in New York City” by Crain’s New York Business

Details: General Description of Duties Supervise the ongoing activity at linehaul domicile in regards to calling and assigning drivers, hostling needs, arriving and departing drivers, and meeting company goals. Essential Job Duties/Responsibilities: Job duties include, but are not limited to the following: Execute Linehaul plan, and utilize drivers, loads, and equipment resources Supervise drivers Call drivers for assignment Arrive and depart drivers Update data entries and data regarding load and driver status Coordinate hostling needs Maintain a positive attitude in a highly intense environment Work in a team setting to accomplish department goals Other duties, as assigned

Details: We are seeking enthusiastic, career-minded, self-motivated individuals for the Sales Representative position to work in a professional sales environment helping individuals, families and business with their life insurance needs. Part-time positions are available, along with extensive promotion and entrepreneur opportunities. Prior sales experience is welcome but not necessary. Six in 10 consumers don’t recall being approached to purchase life insurance within the last 2 years, according to LIMRA in September 2012. Join our team of professionals to help narrow this gap and reach out to the under-prepared, under-protected and under-served.

Details: Wireless Lifestyle is proud to be one of the largest Sprint Preferred Retailers in the nation, retail locations operating in California, Illinois, Idaho, Kansas, Oregon, and Missouri. Our Home Office is located in Overland Park, Kansas. Wireless Lifestyle stores offer GREAT phones, rate plans and pricing. ALL of our stores are dedicated to providing the BEST customer experience in the wireless industry. If you are looking for an extraordinary opportunity to be a high-performing sales leader and are passionate about providing exceptional customer service, Sprint Store by Wireless Lifestyle may be the right place for you to pursue a rewarding career. Wireless Lifestyle is a Sprint Preferred Retailer committed to providing Sprint customers superior customer service. SUMMARY: Floaters are required to travel to multiple locations within your market. As a Floater you will be responsible for the overall guest experience which includes developing professional solutions for our customer’s wireless needs. You will be required to provide exceptional customer experience through expert product knowledge and enthusiasm which clearly shows the customer we are interested in solving their needs. Once a permanent Retail Sales position becomes available you will be promoted into the location in close proximity. DUTIES AND RESPONSIBILITIES : • Greet all customers in a professional, friendly, and timely manner, including answering phones and directing customer inquiries. • Maximize the customer experience by "solving the whole problem". Participate in marketing efforts to solicit new business, including but not limited to outbound calling, community involvement, outreach programs, and promoting the brand inside and outside the retail store location. Maintain integrity of store operating procedures to include: opening, closing, inventory, point of sale paperwork/record keeping, cash management, maintaining store standards/appearance in merchandising, backroom, restrooms and work area. Troubleshoot, diagnose, repair and process transactions for Service & Repair customers. Some locations may require ASC certification. Assist in other tasks, duties, or projects as assigned by management. QUALIFICATIONS / REQUIREMENTS : Previous retail sales experience and outstanding customer service skills Excellent organizational and problem solving skills Excellent interpersonal skills Professionalism Strong verbal communication skills Energetic and positive attitude Availability in flexible scheduling; reliable transportation Knowledge of wireless communication preferred Basic computer skills • Bilingual in Spanish and English a plus EDUCATION / EXPERIENCE: • High school diploma or GED; • 2 year college degree preferred PHYSICAL DEMANDS: Must be able to stand for long periods of time (up to 9 hours) on the sales floor Must be able to move and/or lift up to 25 pounds BENEFITS: • A competitive base pay and commission structure • Product and Sales training designed to help you be successful • Paid vacation and sick time • Health, dental and vision insurance • 401-k Plan with a company match • Holiday pay • Discounted phone service • Great advancement opportunities Our Mission Statement: “To provide the best customer experience in the wireless industry” Our Core Values: Integrity– Exceeding Expectations – Growth – Respect – Optimism – Have Fun

Details: Susquehanna has an excellent opportunity for a FLOATING Customer Service Representative/Financial Service Representative . A CSR/FSR fills the role and responsibilities of both a Teller and Sales Representative depending on the needs of the branch. This person will be used in the various branches as needed across Burlington and Camden counties in NJ. In this position, candidates will be expected to provide top-notch customer service by building enduring relationships with our customers by processing transactions including withdrawls, deposits and money orders to mention a few. Cross selling and opening Susquehanna's products to best match the customers needs by opening accounts such as checking, savings, loans, etc. to meet team and individual sales goals is also expected.

Details: JOB PURPOSE: Ensures regulatory compliance in the processing of all complaints, grievances and appeals in that all cases are processed in accordance with state and federal agency requirements as well as SCAN Health Plan’s internal policies and procedures. Performs various audits of Grievance and Appeal Clinical Cases, designed to assess the department’s policies and procedures and compliance with regulatory guidelines as, outlined in the Medicare Managed Care Manual. ESSENTIAL JOB RESULTS: Supervises and coordinates the day-to-day operations of the Grievance & Appeals clinical review staff. Assigns daily work andprovides clinical guidance and assistance as needed. Monitors work to ensure that completion, quality, and turnaround requirements are met. Trains staff on all departmental policies and procedures, plan benefits, 5 STAR measures, and CMS and DHCS regulations impacting the grievance and appeal process. Checks for and monitors understanding of these regulatory requirments, practices, and time sensitive compliance submission obligations. Facilitates the timely movement of Potential Quality Issues (PQIs) and appeals through SCAN’s functional departments, resulting in timely closure of cases. Develops and implements department policies, desktop procedures, workflows, job aids and training material. Monitors daily, weekly and monthly Potential Quality Issues, Member Quality Issues, grievances, appeals and Fair Hearings turnaround times to ensure compliance with State and Federal regulations. Prepares reports and metrics as directed. Oversees case preparation for presentation and discussion at Peer Review. Develops and executes audit processes that are tightly integrated with Grievance and Appeal objectives and compliance requirements. Evaluates the sufficiency and level of adherence to department plans, policies and procedures that are designed to ensure compliance with governmental laws and Medicare Managed Care Manual. Recommends corrective action steps related to control and risk issues, workflow, policies, and procedures as needed. Reviews, prepares, and presents cases for Administrative Law Judge (ALJ) and State Fair Hearings as well as Medicare Appeals Council Reviews for the department as needed. Completes internal audits and reviews reports for compliance within the timelines developed with management. Maintains staff by recruiting, selecting, orienting, and training employees; maintaining a safe and secure work environment; developing personal growth opportunities. Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures. Maintains the member‘s right to privacy and protects SCAN operations by keeping information confidential. Promotes compliance with and adheres to all regulatory and quality standards including but not limited to: Centers for Medicare and Medicaid Services (CMS), Department of Managed Health Care (DMHC), Department of Health Care Services (DHCS), and accreditation bodies’ standards such as the National Committee for Quality Assurance (NCQA) as it relates to the Grievance and Appeal Department activities. Actively supports the achievement of SCAN’s Vision and Goals. Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies. Contributes to team effort by accomplishing related results as needed.

Details: SUMMARY: Under direction of the Manager of Capital Projects, the Project Manager for MTS Bus manages various capital projects, as well as major projects associated with MTS Bus operations. The Project Manager is responsible for writing technical specifications, managing project implementation with respect to construction, inspection, testing, acceptance, project close-out and associated documentation, and facilitating effective coordination with the maintenance, operations and procurement departments. Essential duties include, but are not limited to, the following: EXAMPLE OF DUTIES: Essential Functions • Manages all aspects of the development, design, construction, rehabilitation and installation of MTS bus capital projects including plan review, specifications and cost estimates. • Prepares project specifications, scope and schedule. Monitors and prepares budgets for approved capital projects requiring engineering and construction work. • Meets with external agencies to coordinate necessary permitting and project work. • Reports any issues affecting the timely and efficient completion of capital projects to the Manager of Capital Projects and develops effective solutions. • Organizes and directs construction contract administration and consultant contracts. • Plans, directs and coordinates the activities of professional and technical personnel and has direct involvement with official personnel and community groups. • Reviews bids and provides recommendations for contract award. Assists the Procurement Department in the packaging and solicitation of bids. • Participates in MTS capital project development process and assists the maintenance and operations departments effectively plan for future capital projects. • Assists MTS Bus in developing and meeting performance goals. Duties May Include, But Are Not Limited To, The Following: • Provides technical and engineering support in the area of project planning, design and construction of bus facilities. • Participates in and provides technical input for the MTS capital improvement program. • Monitors progress of bus capital projects and prepares periodic status reports. • Assists MTS in evaluation of infrastructure status and need for rehabilitation/replacements by recommending it to the capital improvement program. • Interfaces with SANDAG and other agencies on technical issues related to MTS operations and infrastructure. • Drafts miscellaneous reports, board agenda items and performs necessary analyses. • Performs other tasks as may be assigned. DISCLAIMER: The above described job elements are intended to indicate the general nature and levels of work being performed by employees assigned to the job. They are not intended to be an exhaustive list of duties, responsibilities and skills required of employees so classified. Management retains the discretion to add to or change the duties of the position at any time.

Details: We are seeking enthusiastic, career-minded, self-motivated individuals for the Sales Representative position to work in a professional sales environment helping individuals, families and business with their financial services needs. Part-time positions are available, along with extensive promotion and entrepreneur opportunities. Prior sales experience is welcome but not necessary. At a time when more people need investment advice in these uncertain times, there is a shortage of financial advisors. Join our team of professionals to help reach out to the under-prepared, under-protected and under-served.

Details: Dairy Farmers of America is all about milk and the 16,000 dairy farm members who produce it. We are proud to be a cooperative, owned and operated by the dairy farmers whom we serve. We are one of the country's most diversified U.S. manufacturers of dairy products, food components and ingredients. We are a leader in formulating and packaging shelf-stable dairy products in can and glass. We are one of the most vertically-integrated and future-focused co-op and food companies in the industry. We are an organization with over 4,000 employees. We are DFA-the premium provider of market opportunities for farmers and a value-added supplier of innovative dairy products and food components for customers around the world. General Purpose: In order to ensure quality service to DFA membership and their fluid milk customers, we need milk haulers with a solid skill set developed through an initial training period that is thorough and consistent. The driver training program produces milk haulers that uphold the long-held values of DFA, with an emphasis on protecting our members and their products and assets. Milk hauler students will conduct themselves in a safe, efficient and professional manner, bringing the maximum benefit to our valued members, customers and employees. Duties and Responsibilities: • Operates a commercial motor vehicle in compliance with DOT and DFA rules, regulations and policies, and adhering to all safety practices • Following dispatch schedule and directions from dispatch, location supervisory personnel or trainer, travels to location to transport raw milk • Transfers raw milk from farm bulk tanks or silos to trailer • Takes quality and control samples at farm • Measures milk loaded into trailer • Follows designated routes and schedules unless otherwise directed by supervisory personnel • Takes measures to minimize truck idle times and conserve fuel • Maintains positive communications with producers, listens for issues or potential problems, reports producers' comments to Transportation and Member Services management • Represents DFA positively and professionally at all times during interactions with producers, customers, or regulatory personnel • Complete DFA Field Training with acceptable scores. Physical Demands and Work Environment: • Normal demands associated with commercial truck driving • Some strenuous work involving lifting, connecting, disconnecting hoses • Ladder climbing to access top of tank trailers and farm tanks • Normal exertion associated with hooking and unhooking trucks and trailers.

Details: We are currently seeking a Field Nurse Case Manager (RN) in the Janesville or Beloit, WI area. Responsible for assessment, planning, coordination, implementation and evaluation of injured/disabled individuals involved in the medical case management process. Working as an intermediary between carriers, attorneys, medical care providers, employers and employees, you will closely monitor the progress of the injured worker and report results back to the employer and insurance carrier. This will ensure appropriate and cost-effective healthcare services leading to a medically rehabilitated individual who is ready to return to an optimal level of work and functioning. Main responsibilities will include but are not limited to: • Using clinical/nursing skills to help coordinate the individual’s treatment program while maximizing cost containment. • Serving as an intermediary to interpret and educate the individual on his/her disability, and the treatment plan established by the case manager, physicians, and therapists. • Explaining physician’s and therapists’ instructions, and answers any other questions the claimant may have in an effort to facilitate his/her return to work. • Working with the physicians and therapists to set up medical assessments to develop an overall treatment plan that ensures cost containment while meeting state and other regulator’s guidelines. • Researching alternative treatment programs such as pain clinics, home health care, and work hardening. • Coordinating all aspects of the individual’s enrollment into the programs, and then monitors his/her progress, in an effort to maximize cost containment and minimize time away from work. • Working with employers on modifications to job duties based on medical limitations and the employees functional assessment. • May provide testimony on litigated cases. • Coordinating injured workers’ appointments and arranges and/or personally escorts him/her to the appointments. • Documenting and reporting all case activity for accurate case management and billing procedures. • Preparing detailed evaluation reports, as per account guidelines, and case recording documenting for each phase of activity as it is completed. • Reporting billing hours in accordance with case activity and billing practices. • Maintaining phone contact with all parties involved to monitor, update, and advance case activity to ensure the progress of the case. • Compiling a case inventory on a monthly basis for submission to the branch manager to allow for proper billing and to calculate hours for bonus purposes. • Completing insurance carrier reports on a monthly (or as required) basis, as well as other necessary paperwork for the insurance company, state, or other regulatory bodies. • Maintaining the necessary credentials and demonstrates a level of professionalism within the work place and in dealing with injured workers reflects positively on the company as a whole. • Acquiring and maintaining knowledge of developments in the medical case management field. • Keeping abreast of local workers’ compensation laws and regulations, as well as other issues related to the case management/managed care industry.

Details: POSITION OVERVIEW The Store Manager is accountable for driving profitable business results and operational excellence through effective selection, proper placement, training, coaching, and utilization of store associates. Key areas of focus include the client experience, retail revenue growth, expense management, marketing, merchandising, and process execution. ESSENTIAL DUTIES AND RESPONSIBILITIES Client-Centric - Build a store environment that is consistently focused on delivering exceptional client engagement experiences 1. Lead a consistent focus in delivering exceptional client experiences 2. Analyze strengths, weaknesses, opportunities, and threats in the business/market to capture a greater market share 3. Remain up-to-date on what is current in the fashion industry 4. Ensure Client Experience Brand Standards are maintained Merchandising Excellence - Clearly and consistently represent merchandising principles 1. Understand business concepts and use strategic processes to make good business decisions 2. Ensure visual guidelines are set in accordance with Company direction 3. Ensure implementation of company selling strategies 4. Ensure Merchandising Brand Standards are maintained Operational Excellence - Create and sustain systems that support company goals and initiatives 1. Ensure team communication 2. Direct workforce management activities 3. Direct merchandise-flow activities 4. Manage controllable expenses 5. Maintain policies and procedures 6. Loss Prevention/Safety 7. Ensure Operational Brand Standards are maintained Leadership Attributes - Identify, recruit, hire, and retain talented associates 1. Motivate, inspire, and lead team to achieve results 2. Ensure development opportunities are provided for associates 3. Recognize individual and team achievements and contributions 4. Ensure company policies, procedures, and standards are effectively implemented 5. Lead change and innovation

Details: The HTS is an outside builder sales position, which provides presentations to potential builder customers on the products and services Guardian Protection Services offers. • Consult with homeowners that have purchased new construction homes to demonstrate and sell options related to security and fire alarms, audio and video equipment • Responsible for the prospecting of new builder accounts to identify new homeowners, schedule sales consultations and sell home technology services • Manage relationships with sales center representatives in assigned communities and follow up regularly regarding prospects • Confer with builders to provide design specifications and prints for the sale of the Guardian builder product line to include electronic audio and video systems (in-wall speakers & plasma TV pre-wires), security and fire alarm systems, intercom and CCTV • Develop and maintain new and existing builder accounts in an assigned territory • Complete appropriate sales paperwork with customers

Details: We are growing our team! Why would YOU want to work for Rubio's? Other than being the Number One Fish Taco in San Diego (as voted in the U-T Readers Poll again this year!), and being part of a company that supports our beautiful ocean via events like CoastFest, we also have a flexible 9/80 schedule (every other Friday off!), 50% off meals at Rubio's, and an amazing team. The Real Estate & Development Director is responsible for identifying, qualifying and negotiating new real estate opportunities, as well as assisting in the management of the portfolio of existing restaurants. This individual executes a strategic real estate plan for the acquisition of successful company owned and operated restaurant locations through market analysis/planning, site selection and lease negotiations in addition to the analysis and renewal of existing sites. Essential Job Duties -Manages the Real Estate Managers and prepares general plans for the execution of the Development Plan. -Executes site acquisition, relocation, new store construction and remodel initiatives accountable for on-time and within-budget store development execution. -Oversees the preparation of the annual and longer-term market-level, as well as system wide plans and budgets consistent with approved strategies. Coordinates with Finance, Marketing and Operations, on store development strategies. -Initiates performance and investment analysis for prospective sites utilizing analytical skills at both trade area and market levels, taking into account demographic and other relevant considerations such as optimum brand presence, logistics and operational issues. Analysis should include evaluating an investment on a 'return' basis, not just assessing acquisition and building costs based on market conditions. -Researches, identifies and secures highly successful real estate locations, providing financial analysis supporting site selection and participates in the presentation of real estate packages to the Real Estate Committee for approval. -Participates in store design, layout and engineering analysis for efficiency, operational productivity, esthetic and cost improvements. -Ensures quality lease negotiations and manages existing store assets in renewal negotiations. -Restructures and negotiates existing leases in support of the Rubio's re-imaging program. -Completes post analysis of all new restaurants to determine key learning's to improve decision-making process. -Negotiates all legal documents related to an approved location. -Helps manage development and portfolio management real estate consultants retained by Rubio's including relationships with Construction Managers, Operations, Landlord's, Franchisees, Attorneys, and broker network. Oversees the work of the Real Estate Managers, and provides guidance on issues affecting them.

Details: TITLE : Senior Endpoint Security Engineer LOCATION : Duluth, GA GRADE: 11 ABOUT NCR CORPORATION NCR Corporation (NYSE: NCR) is a global technology company leading how the world connects, interacts and transacts with business. NCR’s assisted- and self-service solutions and comprehensive support services address the needs of retail, financial, travel, hospitality, gaming, public sector, telecom carrier and equipment organizations in more than 100 countries. NCR (www.ncr.com) is headquartered in Duluth, Georgia. POSITION SUMMARY & KEY AREAS OF RESPONSIBILITY NCR’s has a global workforce of over 30,000 employees. This position is responsible for contributing within a small team of employees in Duluth, GA that enable this workforce with effective security controls. This Security Operations Engineer is responsible for maintaining and supporting the security tools, processes and procedures within IT Services that ensure the confidentiality, integrity, and availability of client’s infrastructure and applications. This includes but is not limited to using McAfee products like client virus scanning with latest data files, data loss prevention (DLP), and disk/file encryption. Key Areas of Responsibility include: • Provide support for selected endpoint security tools and processes that are standard within the CLIENT infrastructure. • Work individually or with a team to analyze new security tools. • Document or update security operations processes as needed. • Level 3 support for internal end-users when tasks are escalated from the help desk (Level 1 / 2) Interact with vendor (McAfee) technical account management and support to solve endpoint support issues. Toolsets supported: McAfee Anti-virus software Workstation full disk encryption Host based Intrusion prevention system (IDS/IPS) Host Data Loss Prevention McAfee Solid Core • When appropriate, serve as technical lead for small technical security projects. This includes communicating across technical organizations and creating discrete design, testing, and deployment plans. • Strong Independent contributor – Self-motivated to meet clearly defined goals with a high degree of independence. • Takes prompt action to accomplish objectives; takes action to achieve goals beyond what is required; is proactive. (i.e.: Responds quickly; takes independent action; goes above and beyond) • Ability to network – Effectively navigates a matrix organization and team well with others in this matrix to achieve common goals. • Builds working relationships to facilitate the accomplishment of work goals. (i.e.: Uses effective interpersonal skills; clarifies details; facilitates agreement).

Details: Position Title: Programmer/Analyst Dept: Information Technology Employee Status: Full-time Type: Professional Grade: 15 FLSA: Exempt Issued: May 19, 1980 Revised: 2-81; 2-99; 8-00; JA-07; 7-09; 3-11; 5-13; 4-15 This position is open until filled; however, for optimum consideration, please submit application and required materials by May 6, 2015. Application Process: Complete online application by clicking on the “Apply” link shown above or at www.rockvalleycollege.edu/employment; include cover letter and current resume. Reporting Relationships Reports to: Supervision is received from the Manager, Programming Support Group. Supervision Exercised: Supervision may be exercised over student workers and interns. Job Summary To consult, evaluate, recommend, design, install, code, configure, test, maintain, and troubleshoot a variety of software, including systems software, applications packages, and databases. Essential Duties and Responsibilities include the following. Related duties may be assigned. • Identify and analyze user and system requirements and constraints. • Evaluate a variety of software solutions. • Design, code, install, and configure complex software packages and systems to address user and system needs. • Test, troubleshoot, and repair complex software. • Maintain, revise, and modify complex software. • Install software revisions, updates and patches. • Serve as the primary or secondary programming support for one or more of these technologies systems: o Colleague o Web application development o SQL / Access DB • Possess an understanding of application development processes. • Develop current, innovative, reusable applications. • Keep well informed on rapid development tools. • Prepare and maintain software and system documentation. • Train and assist users with the operation of software systems. • Maintain regular and effective communication with the user community, colleagues within the organization unit, and supervisors. • Respond to service requests in a timely, effective, and respectful manner. • Maintain continuous professional growth and development through a series of actions, including reading technical, professional, and marketing literature, attending workshops, seminars and demonstrations, collaborating with vendors, manufacturers, and colleagues, and engaging in hands-on experiences with a variety of technologies. • Provide informed recommendations for enhancements and improvements at Rock Valley College based on new and emerging technologies. • Participate in strategic planning and budgetary decisions. • Supervise student workers and interns as assigned. • Regular attendance is expected. • Using tact and courtesy, the ability to establish and maintain effective relationships with persons contacted in the course of work. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum Qualifications Associate’s degree in an area closely related to computing or 5 years of recent experience in enterprise level or large scale complex database programming environment required. Excellent analytical and reasoning skills. Ability to prioritize effectively and to work efficiently without direct supervision. Ability to communicate effectively. Related professional certifications are desirable. Experience working in an educational setting is preferred. Successful applicants will have experience in some or all of the technologies below with a specific emphasis on Access/SQL, Visual Basic, and web skills: Enterprise Resource Management (ERP): Experience with Enterprise Resource Management (ERP) systems programming. Administrative and Student Information Systems (i.e. Ellucian [Colleague, Banner], CAMS, PeopleSoft, Jenzabar) for higher education preferred Programming and Support: MS Access, UniData DB, SQL, SSL, Visual Basic, Content Management System (e.g. CommonSpot), ColdFusion, Web-based tools such as HTML, JavaScript, CSS, ASP.NET, C#, etc.CB#

Details: This position is responsible for developing and conducting Emergency Medical Service (EMS) and/or American Hospital Association (AHA) courses at the Life Support Training Institute (LSTI) consistent with established Local, State and Federal guidelines. This position develops and implements lesson plans for a variety of specific courses as defined by all appropriate regulatory agencies and is responsible for documenting and validating successful student course completion and recommending remedial action as necessary to support individual and program goals. Plans, organizes and evaluates program effectiveness to enhance the quality of educational programming. Assumes a leadership role in promoting adherence to corporate policies, procedures and regulations and providing professional educational student activities. Requirements:Requires a minimum of a High School Diploma or GED. Higher-level educational coursework, Associate or Bachelor’s degree in Business or other related field is preferred. Requires a current State of Michigan Instructor Coordinator license and/or AHA instructor certification. Valid and unrestricted Michigan Driver's license. Minimum of three year’s field experience as an Emergency Medical Technician (EMT) at the level required for Instructor Coordinator licensure. Previous experience in EMS and/or AHA instruction is preferred. Basic keyboarding and demonstrated proficiency with Microsoft Office software (word, excel, etc. Requires the ability to report to work on time and prepared to provide professional educational activities. Requires the ability to work a flexible scheduling including off-shift hours, weekends, and other as assigned.CB*