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Accounts Receivable Clerk

Sun, 05/17/2015 - 11:00pm
Details: Title: Accounts Receivable Clerk Our client is looking for an individual for a direct hire Accounts Receivable Clerk job in Homewood, IL. The Accounts Receivable Clerk will be responsible for all the accounts receivable related administrative functions, including contacting delinquent customers to secure payment, assisting with printing and mailing of statements, reviewing account histories with customers, and posting payments, credit memos and adjustments. You do not have to have any accounts receivable experience. You must also have experience with Microsoft Excel. Accounts Receivable Clerk Job Responsibilities: • Monitor, manage outstanding receivables & payables • Protects organization's value by keeping information confidential • Perform account reconciliations to determine gaps/inconsistencies • Assist in reconciling current backlog of unapplied cash • Experience adjusting account balances for bank fees and other variances • Issue credits as necessary • Updates receivables by totaling unpaid invoices Requirements: • Intermediate to Advanced Excel skills (vlookups, pivot tables) • Associate’s degree preferred • Strong analytical skills • Clear communication skills are a must If you are interested in this direct hire Accounts Receivable Clerk job in Chicago, IL or other accounting opportunities then click “apply” below and apply online at www.accountingprincipals.com.

Administrative Assistant

Sun, 05/17/2015 - 11:00pm
Details: Our client company is looking to find an Administrative Assistant with strong computer skills and the ability to prioritize, and this is a Temporary-to-Hire position. You must be able to communicate effectively, and work well with a team. This person will support a team by reviewing paperwork, making sure tasks are taken care of in a timely manner, processing invoices, preparing correspondence, updating the database, and assisting with assorted projects. The ability to follow through on projects is critical, as is an analytical mindset. This is an employee-friendly company, and they work hard before they play hard. Professional service industry experience is a plus (finance, consulting, insurance, etc.). Standard Monday-Friday work schedule. Please contact Tim O'Brien, at (818) 574-0851, to discuss this outstanding opportunity. When forwarding your resume, please do so as a Word attachment. keywords: AA, Administrative Assistant, Office Assistant

Marketing Manager, ATS

Sun, 05/17/2015 - 11:00pm
Details: Exciting new opportunity with a growing company in downtown Bellevue! Currently looking for a highly driven and tech savvy individual seeking a position with a high energy, fast-paced environment. Enjoy perks such as free parking, convenience to I-405, and walking distance to premier restaurants & shopping. Job Duties: Writing, editing and coordinating the production of general marketing, communications, and promotional material to promote organizational initiatives. Understands acceptable web-based writing conventions and applies knowledge of SEO functionality. Works alongside management team in planning, design and production activities. Familiarity with big data communication systems for a global applicant tracking and Talent Management Software. Specific experience developing mobile friendly web content and user interfaces is highly desired.

Sales / Marketing Director

Sun, 05/17/2015 - 11:00pm
Details: Sales / Marketing Director Join a leader in thehome health care industry. Each independently owned and operated BrightStarCare location excels providing a higher standard of care for the community andclients it serves. If providing compassionate, high quality care is yourpassion, BrightStar Care has an opportunity for you. The Sales Manager is responsible for developing a new territory or taking over an existing territory in an effort to increase sales. They will do this by establishing and maintaining contacts that will develop into sales leads. They will have a strong presence in the community and actively promote the BrightStar Care brand. Sales and Marketing Director Responsibilities: Develops Marketing Plan and Budget (presented to manager for approval) Join and attend area networking and chamber groups Demonstrate exceptional interpersonal skills, multi-tasking and problem solving Seek and develop marketing opportunities in the community Establish working rapport with health care managers from the entire area Presents well to clients and peers Must demonstrate working knowledge of health care in home and institutional setting Requires outstanding organizational skills, and a service attitude towards the community Excellent written and oral skills Ability to handle confidential information and sign confidentiality agreement Requires valid driver's license, dependable transportation and insurance Business development minimum goals must be achieved. Minimum goals include new sales growth of $500,000 year 1, $1 million year 2 and 20% growth for each subsequent year

Area Director of Hospice Operations (90444)

Sun, 05/17/2015 - 11:00pm
Details: I believe that a stronger team begins with me. With Gentiva's recent acquisitions of Odyssey Hospice, Harden Healthcare, Girling Home Health and Hospice, we offer home health, hospice, therapy, rehabilitation and community care services in many of our locations throughout the country. Gentiva has over 40 years of experience in healthcare. With over 550 locations in 40 states, our clinicians care for 110,000 patients every single day. This affords us the opportunity to create best practices and develop them into industry-leading protocols and specialties. As an Area Director of Operations , you will: Manage Executive Directors in all operational areas including process and personnel management, sales growth and achieving financial goals. Develop annual branch budget and monitor expenditures. Analyze gross profit factors, market conditions, business volume/mix, competition and operational costs. Partner with Sales counterpart to ensure continued branch growth by expanding new and existing client base. Partner with clinical team to ensure quality deliverables designed to oversee patient intake and inquiries and assess patient needs. Required Skills: Qualifications: Bachelors Degree or the equivalent Minimum of eight years multi-site healthcare operations experience with strong focus on sales and business development Current or recent experience managing a minimum of 5M in healthcare revenue Previous homecare or hospice operations experience strongly preferred Success in revenue growth and in the development and execution of market planning Outstanding leadership, managerial skills Good organizational, interpersonal and communication skills Required Experience: keywords : RN, Registered Nurse, Nurse, nursing, homecare, home care, healthcare, health care, home health, RN manager, Medicare, r.n., rn, Executive Director, Branch Manager, Administrator, Branch Administrator, Nurse Administrator, General Manager, director of professional services, director of clinical services, director of operations, area director of operations, regional director of operations, homecare manager, home care manager, clinical director, clinical administrator, AVP, operations, healthcare operations, home health operations, Senior Director of Operations, Regional Director Operations, VP of Operations, Division VP of Operations, Director of Regional Business Development, Territory Manager, Girling, Girling Home Health, Girling Hospice, AmHeart Hospice, Asian American Home Health, Asian American Hospice, Girling Healthcare, Harden Home Health, Harden Hospice, Healthfield, Iowa Hospice, Missouri Home Care of Rolla, Omega Hospice, The Home Option, Girling Community Care, Odyssey, Vista Care, VistaCare, Olsten Kimberley Quality Care ~MON~ All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin.

Quality Engineer

Sun, 05/17/2015 - 11:00pm
Details: SUMMARY : The Quality Engineer provides support on assigned program(s) and/or areas to ensure that the product is designed, procured, and built in accordance with customer and division quality requirements. The Quality Engineer is also responsible for providing support for new systems development, implementation, procedures, and any related quality activity. ESSENTIAL DUTIES AND RESPONSIBILITIES : • Assist in the implementation of the quality policies and procedures of the company • Help achieve the goals and objectives of the quality department • Participate in the review of design, manufacturing, purchasing, and test documentation to ensure division and customer quality requirements are implemented on assigned products • Prepare inspection plans • Develop inspection and test procedures and work instructions • Provide leadership, guidance, and technical support within the Quality department • Provide technical support to suppliers, engineering, and the customer service department as needed • Assist in root cause identification and corrective action implementation • Perform quality trend analysis and prepare reports • Based on quality trend analysis, identify opportunities for defect-reduction and provide technical support as required. • Assist in the preparation of proposals in support of contracts • Adhere to all AAR Composites Safety Procedures and Safety Accountabilities (Ref. SP-011) • Other duties as assigned ADDITIONAL RESPONSIBILITIES : • Perform advanced statistical process control as needed • Interface with the Federal Aviation Authority (FAA), customers, and suppliers on quality engineering issues • Other duties as assigned

In-Store Customer Service and Retail Sales

Sun, 05/17/2015 - 11:00pm
Details: LOOKING FOR A COMPANY THAT IS EXCITING? SOMEWHERE YOU CAN MOVE UP WITHIN THE COMPANY? Apply and interview now for an IN-STORE customer service and sales position!! This is an entry level position. Successful candidates can grow to management QUICKLY! We pride ourselves on providing clients with professional in-person representation, collaborating with existing sales & marketing strategies, to increase customer acquisition and customer loyalty. This job involves in-person sales INSIDE EXCLUSIVE MEMBERSHIP-ONLY retail clubs. So, if you are a little short in your communication skills, no need to apply. Horizon Media Solutions, Inc. has just EXPANDED into the Fort Myers area! We are currently hiring entry level individuals with a customer service & sales background for the Account Manager position. We have found that candidates working in the retail, restaurant, hospitality and any type of customer service position are very easy to train into our account manager position. We specialize in areas of customer renewal, customer retention and customer acquisition. Horizon Media Solutions offers a structured team environment where ideas are heard and opinions matter!! Employees who achieve promotions into management at Horizon Media Solutions typically are highly coachable team players and willing to follow a proven training & support system designed to help employees achieve their goals. We provide FULL training for the right candidates. This position is paid on a combination of an hourly base of $10/hour plus weekly commission & bonuses. No outside sales or telemarketing are involved!

Lean Six Sigma Leader

Sun, 05/17/2015 - 11:00pm
Details: SCOPE OF RESPONSIBILITY: Position reports to the Vice President - Operations and is responsible for driving continuous improvement initiatives across the organization utilizing lean and Six Sigma methodologies. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following; other duties may be assigned. Management retains the discretion to add to or change the duties of the position at any time. •Manage and/or implement process improvement projects utilizing Six Sigma, DMAIC, Lean Manufacturing Principles, SPC, Root Cause Analysis, Histograms and other Six Sigma tools. •Develop value stream maps for the entire blood collection and distribution processes. •Analyze and improve end-to-end operational workflow, driving toward optimal efficiency and effectiveness. •Utilize Kaizen events to identify and eliminate waste in each process. •Train project managers on Lean and Six Sigma tools. •Work with the customers to improve their processes on management of consigned blood inventory. •Utilize Lean and Six-Sigma DMAIC processes to understand opportunities and pain points of internal and external customers, and implement solutions to optimize both while maximizing customer value •Utilize Six-Sigma tools to assist with forecasting demand for mobile drives. •Work with peers in setting up standard work for their respective operations. •Develop a project funnel for each department head and collaborate on project selection. •Provide basic training on Lean and Six Sigma tools as needed. •Assist the organization in developing, analyzing and reporting its key metrics (KPI’s) and using this data to drive continuous improvement. •Work closely with the Project Management team to integrate DMAIC into our project implementation process. •Help establish a culture on data based decision making. •Enforce The Blood Center's policies on EEO, Affirmative Action and Safety/Health.

Desktop Support- PC Support Technician II

Sun, 05/17/2015 - 11:00pm
Details: I'm currently seeking Desktop Support professionals who are based out in the Portland, OR area!! This opportunity would be through a Fortune 500 enterprise company and definitely holds great potential if you're looking to expand your career!! Please browse over the description below and APPLY TODAY if you think you'd be a great fit!! Education: High School Diploma with 3 to 5 years experience. Main Responsibilities: Provides basic troubleshooting assistance and ticket resolution for personal computer users. Supports computer users with installation of basic hardware/software and networking components to meet personal computer needs. Diagnoses and troubleshoots basic problems with individual or multiple computer systems in order to maintain proper functioning; resolves issues including contacting and assisting vendors. Recommends hardware solutions regarding personal computers in assigned areas. Assists with computer studies, projects, and implementation of policies throughout area of assignment. Conducts diagnostic reviews and produces error reports as requested by customers in order to identify and correct any problems. Experience working with personal computer hardware, software, systems, local area networks and terminology. Good organizational and problem solving skills. Ability to operate computer peripherals including monitors, printers and scanners.

Medical Biller

Sun, 05/17/2015 - 11:00pm
Details: Medical Biller job in Muncie, IN Ajilon is currently recruiting for a Medical Biller job in Muncie, IN. This opportunity requires three to five years of previous experience in medical billing and AR follow up in a hospital setting. In this role you will be processing medical claims as well as follow up and resolution of outstanding medical claims. You will also be communicating both over the phone and via email with insurance companies and patients to resolve payment issues. Requirements of the Medical Biller job -Processing physician and hospital bills -Follow up/research on outstanding claims -Communicate effectively and appropriately with internal and external customers. -Speak with insurance companies and patients over the phone to resolve issues. Qualifications -Three to Five years of previous medical billing experience is required -Prior experience in hospital/facility billing. A mix of hospital and physician billing is preferred. -High school degree or equivalent. Some college is preferred. -Previous experience with billing Medicare, Medicaid and commercial insurance -Medical terminology -Excellent communication skills -ICD-9 and CPT Coding If you are interested in the Medical Biller job in Muncie, IN or any other medical billing positions please apply on line today at www.ajilon.com

Manager, Materials Management - GI Division

Sun, 05/17/2015 - 11:00pm
Details: Welcome to Amsurg! Responsible for the execution of an inventory management and purchasing strategy for assigned facilities, with the ultimate goal of reducing supply and inventory costs while improving services to our surgery centers partners. ESSENTIAL RESPONSIBILITIES: Communicate with assigned centers at a minimum on a monthly basis to inquire and assist with any materials management and/or purchasing needs Assist centers in sourcing and purchasing capital equipment Perform various cost and/or usage analyses using MOR, benchmarking and contract compliance to determine savings potential and present findings and recommendations to Operations Lead and Center Director Maintain current vendor directory and databases Maintain current GPO contract portfolio and notify operations teams when contracts are modified Monitor corporate purchasing contracts for product additions/deletions and notify operations teams of changes that would require additional follow-up at center level Review proposed contracts/agreements for accuracy and compliance to GPO or corporate agreement Terms and Conditions Initial set-up and operational enrollment of centers with our GPO partner Initial set-up and operational enrollment of centers in all applicable corporate purchasing programs/contracts Obtain and maintain current records of pharmacy licenses & DEAs to satisfy vendor contract requirements Participate in Materials Management educational training sessions for center directors Assist with corporate contract renewals when needed Complete other tasks and duties as assigned by supervisor Regular and reliable attendance required. Successful candidate will pass a background check and drug screen.

Food Demonstrator-$14/hr (30-40 Openings)

Sun, 05/17/2015 - 11:00pm
Details: Interactions Marketing provides nationwide event marketing services for a variety of major retail grocery chains across the nation. We are excited to announce that we are actively recruiting to fulfill MULTIPLE openings in the role of Food Demonstrators/Sales Advisors. The areas we are looking to recruit in include: Lenexa, Mission, Overland Park, Prairie Village, Shawnee Responsibilities: • Increase brand awareness of the product • Represent our client professionally • Be friendly and knowledgeable • Keep presentation areas neat while working and return items to correct locations following demonstrations • Report demonstration impressions and supply photos of the event to complete an electronic summary Why is this position for you? • Part time (Looking for supplemental income? This is it!) • Primarily weekends (Shifts are approximately five hours in length and typically Thursday-Sunday.) • Flexible schedule (You decide. Commit to events that work with YOUR schedule.) • Versatile locations (Decide which stores you work in) • Company-provided training (Ideal for entry-level or those looking to obtain new skills.) In order to be considered for this opportunity, please complete the online application below:

Healthcare Call Center Representative

Sun, 05/17/2015 - 11:00pm
Details: The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, genetic information or any other characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 844 895-8598 or email accommodation@aerotek .com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position. Currently seeking qualified individuals to join call center team to provide exemplory service guiding beneficiaries and providers. This position is expected to: - Data entry documenting client communications - Answer inquiries regarding claims, eligibility, covered benefits, authorization status issues - Respond appropriately to issues and concerns, and provide trending feedback to improve the customer experience - Process customer correspondence and provide the appropriate level of timely follow up - Provide assistance to regarding website registration, navigation and customer related inquires - Educate on health plan initiatives during interactions via telephone - Research and identify any processing inaccuracies in claim payments and route to the appropriate site operations' team for claim adjustment - Identify any trends related to incoming or outgoing calls that may provide policy or process improvements to support excellent customer service , quality improvement and call reduction The individual selected will have: - 1+ years of call center experience - Healthcare expereince is strongly preferred - Associates Degree in medical billing, coding, claims is preferred. About Aerotek: Aerotek, headquartered in Hanover, Md., is a leading provider of technical, professional and industrial staffing services. Established in 1983, Aerotek is an operating company of Allegis Group, the largest provider of staffing services in the U.S. Aerotek operates a network of more than 200 non-franchised offices throughout the U.S., Canada and Europe. For more information, visit aerotek.com .

Marketing Associate

Sun, 05/17/2015 - 11:00pm
Details: About Clubessential Clubessential provides cloud-based software solutions that enhance the traditions, interactions, and sense of community of private clubs worldwide. We blend technology innovation, industry expertise, and interactive design to help clients improve online member communications, driving more traffic to their websites and, ultimately, more foot-traffic to club events. This dedication to helping clients succeed has helped us attract the business of over 50% of the clubs ranked best in North America. In spite of the success we've achieved, we refuse to rest on our laurels. Instead, we remain focused, day-in and day-out, on helping our clients maximize the ROI of their websites. Marketing Associate: The marketing associate is paired in 1 – 1 relationship with a sales director. The marketing associate has several responsibilities, including: o Engaging prospective clients and scheduling new meetings for the sales director o Creating marketing collateral for individual sales as well as territory wide campaigns o Deal support o Data capture o Follow-up appointment scheduling o Contract support o Calendar management Profile of the MA: This is a junior level sales & marketing person. They need to be financially driven. Must be personable. Must be OK with rejection. Must be competitive and dedicated to hitting goals. Reporting structure: In our company, there are two levels of management: The head of sales and the territory sales directors. While there will be a day to day partnership between the marketing associate and regional director, the MA ultimately reports to the head of sales. Compensation: Flat salary plus commissions and benefits

Operations Manager

Sun, 05/17/2015 - 11:00pm
Details: APPLY TO BECOME A NAME BEHIND THE FLAME! For more than 70 years, people all across America have relied on Ferrellgas for their home, business, and agricultural needs. Why work at Ferrellgas? Because Ferrellgas maintains a friendly, family, competitive atmosphere within a growing Organization that currently stands second largest in the U.S. Our blue trucks stand at the forefront of green efforts by means of new propane fueled initiatives such as autogas. Performance improvement is expected and is facilitated through in house competitions and annual employee recognition awards. We strive to hire and retain the most elite employees, several of which have been featured in Ingram’s “Top 40 under 40" lists. Not only does Ferrellgas care about the Employee, we care about the Employee’s family as well; which is why we offer a scholarship program for the children of our Employees. Not to mention Ferrellgas is a Fortune 1000 company! If you want to be part of a winning Organization, join the Ferrellgas Team today! Job Summary: The primary purpose of the Operations Manager is to manage training and performance of the Driver, DIS and Material Handler compared to planned performance. This includes but is not limited to being a subject matter expert on all Driver, DIS, and Material Handler methods to coach, mentor and train those positions to perform at the highest level of safety and efficiency. This position requires high safety standards, technical knowledge and skills to ensure compliance with safety policies, procedures and regulations . This position typically requires a Bachelor’s degree in a related field, and 5-8 years experience managing employees in a field operational environment. Essential Functions: Ensures accountability for actual performance of Drivers and DIS compared to planned performance. Ensures accountability for performance of service quality and productivity metrics. Act as the subject matter expert on Driver and DIS methods, Technical Operations (Safety) and handhe ld technology. Manages route productivity, audits routs, on vehicle supervision and audits service and installation work. Reviews and manages vehicle, Employee and DOT compliance to prevent out of compliance issues. Manages month end inventory ma nagement and reporting. Works takes action and follows up on a variety of facets of the Driver and DIS functions to ensure they are understood and completed according to policy and procedure. Works with Operations Supervisor to ensure all Safety Me etings (Flashnotes) are completed in a timely manner. Works with Logistics Supervisor to ensure a working and up to date on call schedule and rotation in place and communicated. Manages Drivers, DIS and Material Handlers. Drives to reach DCF and financial goals.

Salesforce.com Administrator - Chicago - $60-$70 per hour

Sun, 05/17/2015 - 11:00pm
Details: This is an immediate opportunity within a 500+ seat Salesforce.com environment to come in and take over all administration responsibilities for their Sales Cloud customer base. Currently operating SFDC in over 10 locations globally, this will provide an incredible opportunity to gain experience in a complex Salesforce.com environment and one that utilizes the system in complex and creative capacities. The ideal candidate will come with 2+ years recent Salesforce.com administration experience and will possess a background in sales or marketing. Working alongside their current SFDC Architect and SFDC Developer, the right candidate will potentially have the opportunity to gain an introduction to more of the technical responsibilities surrounding Apex and Visual Force development. We are looking to fill the position very soon, so if you have desired SFDC Developer experience please call Taylor immediately at (646) 400-5111 and email your resume to Mason Frank International is the leading Salesforce.com recruitment firm in the US, advertising more Salesforce.com / SFDC jobs than any other agency. We deal with both SFDC Partners & End Users throughout the world and we have never had more live requirements. By specializing solely in placing candidates in the SFDC market I have built relationships with most of the key employers in the US and have an unrivalled understanding of where the best opportunities & SFDC jobs are. I understand the need for discretion and would welcome the opportunity to speak to any Salesforce.com candidates that are considering a new career or job either now or in the future. Confidentiality is of course guaranteed. For information on the Salesforce.com market and some of the opportunities & SFDC jobs that are available. I can be contacted on 646-400-5111. Please see www.masonfrank.com for more fantastic Salesforce.com opportunities Mason Frank International is acting as an Employment Agency in relation to this vacancy.

Sales Representative - Agricultural / Construction

Sun, 05/17/2015 - 11:00pm
Details: Summary: Responsible forselling new and used equipment for all products offered by company and also forpromoting all departments of business in a positive manner. Essential Duties andResponsibilities: Duties may bemodified or additional duties assigned. Secure and finalize sales information, giving all information to Sales Manager. Follow-up, stay in contact with each customer both during and after the sale. Provide information to customers and future customers on products and services. Attend weekly sales meetings, share information on ideas, suggestions with sales team to ensure a coordinated effective sales effort. Keep log of inquiries for sales and or service, also keep log of definite sales completed. Attend educational seminars, trade organizations and shows to broaden product knowledge, selling techniques, expand business contacts, and Market Company. Keep updated on inventory levels. Sell all Service Motor Company products. Achieve acceptable gross profit as designated by Service Motor Company. Achieve attainable sales goals by sales manager. Follow up with customer concerns. Promote Service Motor Company specials within department as well as other departments. Work effectively with manufacturer representatives and product specialists. Coordinate effectively with all internal departments including sales, parts, and service.

MANAGEMENT CONSULTING - SENIOR BUSINESS ANALYST

Sun, 05/17/2015 - 11:00pm
Details: MANAGEMENT CONSULTING – BUSINESS ANALYST Use Your Experience To Help Businesses Grow! This position will analyze the data gathered through Global Resources’ Business Survey and consult with individual clients and recommend services that would benefit their business. Global Resources, LLC is the largest full-service business development firm serving small to mid-sized businesses throughout the US. Through the coordinated efforts of our corporate headquarters and field service personnel; Global Resources installs proven methods, systems, controls and incentives to enable business owners and their managers to maintain positive cash flow, control costs, and accelerate the growth of their companies. As a Senior Business Analyst , you will analyze small to medium-sized businesses; determine the financial impact of ownership decision-making, corporate structure, business planning and industry benchmarking. At the conclusion of the analysis, the Senior Business Analyst and the client will decide if it makes sense to move into the implementation phase, utilizing the resources of Global Resources Consulting Services Division. Analysts are given the tools and trained in the skills necessary to accomplish this task. However, successful analysts have attributes that cannot be taught. They are strong, dynamic, confident teachers, communicators and leaders with exceptional understanding and empathy.

Software Architect / Communication and Collaboration (UCC) Architect

Sun, 05/17/2015 - 11:00pm
Details: Our client, a market leading technology company thattouches almost every aspect of travel, is recruiting for a Software Architect /Communication and Collaboration (UCC) Architect. The specific services that this position will oversee are: • The deployment of the Unified Communication platform • The architectural designing and deployment of the video conferencinginfrastructure • The continued deployment of the corporate streaming solution • Building a support and monitoring solution for the VC and streaming solutions • Maintenance and management of deployed Unified Communication andCollaboration platforms • Road mapping of the UCC technology stack Essential skills for the Unified Communication and Collaboration (UCC)Architect include: • Being recognized as technical expert in Unified Communication andCollaboration and incident management by internal and external peers • Knowledge resource on multiple projects/initiatives across the company for avariety of internal/external customer • Serves in a variety of roles such as team/customer advisor or project manager • Operates with broad latitude for unreviewed actions and decisions • Proven success in supporting organizations with 5000+ users • Project management experience • Minimum 6 years’ of hands-on experience with Cisco network equipment •Experience with managing or leading a network team • Experience with the monitoring and reporting against SLAs • Experience with deploying and managing Cisco UC and VC solutions • Familiarity with Microsoft Active Directory • Experience with supporting Apple and IOS devices in a corporate environment aplus • Experience with Incident Management tools, and other systems used forreporting and tracking of incidents • Experience with troubleshooting, analyzing, and supporting VoSIP enterprisesolutions • Experience with upgrading enterprise Unified Communication systems to thelatest releases maintaining inter-operability and minimizing downtime. • Experience with troubleshooting and resolving medium to complex networkissues to resolve cross-domain solutions. • Possesses in-depth knowledge and technical expertise in the areas of design,installation, maintenance and support of VoSIP and VOIP network infrastructurefollowing established methodologies and processes. • Experience operating and maintaining VoSIP systems • Experience operating and maintaining Cisco Call Manager. • Experience operating and maintaining Cisco Unified Operations Manager. • Experience operating and maintaining Cisco Unified Presence (CUP) Solution. • Ensure interconnectivity and interoperability of VoSIP system and customer’snetwork enclaves • Experience performing extensive root cause analysis, problem determinationand support of technical issues related to upgrade and related technologies. EDUCATION: • Bachelor's degree or equivalent • CCNA Certification (Current) • CCNP Certification (Current) • CCNA Collaboration a plus

Customer Service Representative - CSR - Call Center

Sun, 05/17/2015 - 11:00pm
Details: Customer Service Representative - CSR - Call Center JOIN OUR PEOPLE-FIRST TEAM Caring for customer needs can be a challenging, yet rewarding career. Our business is people serving people, that’s why we are striving to be a people-first culture… we believe taking care of our own employees is the foundation to providing a superior customer experience. We want you to be successful…Working in a SYKES call center, you’ll have the tools and the support to become a valued team member, while enjoying a fun team environment and the agility to live the life you enjoy outside of work. At the end of the day, you will know how you have helped and be able to take satisfaction in a job well-done. A CUSTOMER SERVICE JOB… that might become a career. As a customer service representative at SYKES, you can literally start with the basics... answering calls and other inquiries, building solutions to a variety of customer questions, concerns, or issues in a high-energy call center environment, and end up building a career with SYKES. It just might be the toughest job you’ll ever love.

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