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Retail - Customer Service Representative

Fri, 05/29/2015 - 11:00pm
Details: Overview: Acceptance Auto Insurance is a retailer, servicer and underwriter of non-standard personal automobile insurance based in Nashville, Tennessee. We currently write non-standard personal automobile insurance in 12 states and are licensed as an insurer in 13 additional states. Our Corporate Headquarters are located in Nashville, TN with Claims Offices located in Nashville, TN, Chicago, IL and Tampa, FL. As of January 1, 2014, we leased and operated over 350 retail locations, staffed by employee-agents. Our employee-agents exclusively sell insurance products either underwritten or serviced by us. Acceptance Insurance offers a full line of benefits including: Health Insurance, Dental, Vision, Paid Vacation, Disability Insurance and Employer Matching 401(k) Program. As a Team Member at Acceptance Insurance, you will be part of growing organization that continues to evolve and positively impact the lives of our customers. Learn more and apply Visit us at www.acceptanceinsurance.com/careers Position Summary: As a Customer Service Representative , you will serve as a direct point of contact that handles all customer interaction received by telephone, face to face, email, fax or mail in the retail locations. Responsibilities: Answers the telephone in a prompt and courteous manner. Provides quotations, pricing, required information, and directions to both customers and prospects. Ensure documents are completed accurately and scanned into the system and properly filed. Perform outside marketing activities to generate sales. Assist sales agent with covering the retail office when the agent is performing outside marketing. Responsible for guiding complaint resolution to ensure proper and satisfactory closing are obtained. Conduct daily customer follow-up calls and receive customer payments. Report any and all out of line conditions affecting customer satisfaction. Assist in the daily cleaning/maintenance of the location. Contributes to the team effort by accomplishing related results as needed. Performs other duties as assigned by management.

Mgr Account Operations

Fri, 05/29/2015 - 11:00pm
Details: This position plans, coordinates and directs the support service delivery on client accounts and takes the lead role in client interaction ensuring client satisfaction and providing account direction. ESSENTIAL DUTIES AND RESPONSIBILITIES Adherence to SYKES policies on ethics and integrity Manage defined support services including planning, development, implementation and maintenance for one or more accounts. Responsible for driving quality, ensuring schedule adherence, meeting key metrics and managing the overall day to day well being of the needs of the account. Meet or exceed account objectives for revenue and gross profit. Deliver expected quality scores and results as demanded by the client. Develop direct reports through creating individual development plans, coaching these individuals to achieve their objectives and evaluating their performance. Work closely with the site Training Manager to insure agent training curriculum for both new hires and ongoing training are accurate and up to date. Create an environment which is safe, allows for growth, and provides a fun atmosphere. Facilitate effective and appropriate communication between the account management team and the support services staff within the call center. Develop and maintain client rapport and ensure client satisfaction as measured by end user satisfaction, client surveys, and other client feedback. Assume the lead role in client communication with operational matters on the account. Analyze individual, team and program/account performance on a regular basis, perform root cause analysis and develop corrective action plans when necessary. Understand the contract and bonus/penalty pieces within their control. Develop, grow and maintain employee experience, capability, morale, and job satisfaction. Maintain a high level of understanding of the client and their industry to assist sales staff in identifying new business opportunities. Supervise new employees and participates in the selection process. Communicate regularly with upper management regarding the account's performance. Bring areas that are out of compliance with contractual agreements to their attention and provide improvement plans. Deliver results of the account and team through Business Reviews and team meetings as necessary to the client, site management and executive team. Define measurement systems to accurately monitor and report performance and client satisfaction metrics to the client, the company and the employees. Assure that contract documentation and information is up to date and files are maintained. Provide accurate, timely and professionally written or verbal, statistical reports to management for historical, current status and forecasting purposes (including, but not limited to, budgets, pricing, revenue, staffing, training, seating, etc.). May perform other additional duties and responsibilities as assigned. SUPERVISORY RESPONSIBILITIES None Yes (See 'General Management Duties and Responsibilities' addendum) Directly supervises team managers. Also may supervise trainers, product knowledge information managers or other indirect positions that may or may not be considered management. EDUCATION and/or EXPERIENCE Bachelor's Degree preferred, with 1-2 years experience in call center management or an equivalent combination of education and experience.

Hourly Manager

Fri, 05/29/2015 - 11:00pm
Details: PURPOSE Supervise and coordinate operations of the theatre to achieve AMC’s goals. Provide leadership and development, and communicate expectations to all associates in a professional and safe work environment. ESSENTIAL FUNCTIONS • Lead and develop Film Crew and Supervisors to perform the “Essential Functions” of their positions. • Provide direct supervision and guidance to crew members. • Ensure that associates satisfy all AMC guest service standards. • Ensure proper staffing in each area. • Perform daily opening, closing, operational, and administrative duties. • Reinforce guest and operational focus through MBWA (Managing by Walking Around). • Review financial numbers to optimize financial results and the guest experience. • Take ownership of the successful completion of personal training program. • Oversee an individual theatre department as assigned, if applicable. • Assist with hiring, training, developing, and appropriately disciplining associates. • Work effectively with supervisors, peers, subordinates, guests, vendors and corporate partners. • Listen, communicate, and work effectively with guests in high volume setting. • Deliver timely results with minimal supervision. • Maintain regular personal attendance for all scheduled shifts per the Management Work Schedule Policy. • Uphold AMC’s Business Practice Standards and ensure compliance with company programs. • All other functions as designated by the General Manager or Senior Manager (where applicable).

Seasonal Customer Service Associate

Fri, 05/29/2015 - 11:00pm
Details: Amazon is seeking bright, articulate, detail-oriented applicants with a desire to contribute to world class customer service. An Amazon Customer Service Associate is a critical part of our mission to deliver timely, accurate and professional customer service to all Amazon customers. This vital position requires an action-orientated, flexible problem-solver who will assist customers in resolving any and all customer facing problems. Associates may communicate with customers via phone, email and chat. Associates will utilize a variety of software tools to navigate customer accounts, research and review policies and communicate effective solutions in a fun, and fast paced environment. Amazonians have the following skills: Communication Skills • Ability to communicate clearly and concisely with both external customers and coworkers • Ability to document customer account activities thoroughly and concisely • Comprehension skills-- ability to clearly understand and respond appropriately to the issues that customers present • Composition skills-- ability to consistently compose a grammatically correct, concise, and accurate written response to customer issues Problem Solving Skills • Ability to approach problems logically and with good judgment to ensure the appropriate customer outcome • Ability to make appropriate decisions on behalf of the customer quickly and effectively • Desire to continually learn • Solution orientated and self-motivated • Ability to effectively prioritize work time to ensure efficiency Computer Skills: • Familiarity with multiple browsers, multiple tabs and window navigation and instant messenger tools • Fluency in Windows Operating Systems and Microsoft Outlook These positions do require some weekend and evening work and will also require working on some holidays. Amazon is an Equal Opportunity-Affirmative Action Employer – Minority/Female/Disability/Vet

Maintenance Worker

Fri, 05/29/2015 - 11:00pm
Details: General Help Wanted: Maintenance Worker - Seasonal. Samish Water District has an opening for a temporary part-time position, maximum 150 days/1200 hours, $14.00/hour. Duties are maintenance of the District facilities, including mowing and other duties as assigned. Application packages can be obtained at the District's office at 2195 Nulle Road, Bellingham, WA 98229. Open until filled. Source - Bellingham Herald

Packaging Machine Operator

Fri, 05/29/2015 - 11:00pm
Details: ARE YOU A NIGHT OWL??? Healthy Pet ( www.healthy-pet.com ) is looking for an experienced NIGHT SHIFT Packaging Machine Operator with a great attitude & work ethic to control industrial manufacturing machines, perform line set-up & change-over's, make adjustments, complete assembly, palletize, document processes & track inventory. REQ: HS Diploma/GED; MINIMUM 2 yrs related hands on mfg environment & forklift experience. Fabulous company! Competitive Benefits/Comp incl Bonus. EOE. DFW. Email interest letter & resume to (Subject Line: Night Owl) by 6/15/15. Source - Bellingham Herald

Quality Engineer - Grain & Flour Quality Lab

Fri, 05/29/2015 - 11:00pm
Details: - Careers that nourish lives. Our people have an opportunity to nourish lives around the globe every day. One of the world’s leading food companies, General Mills operates in more than 100 countries and markets more than 100 consumer brands, including Cheerios, Häagen-Dazs, Nature Valley, Betty Crocker, Pillsbury, Green Giant, Old El Paso, Yoplait and more. Headquartered in Minneapolis, General Mills had global net sales of US$17.9 billion during fiscal 2014. We seek out the best talent, then give them development resources, support and the chance to lead something big. Choosing a career with General Mills means joining a company that makes a difference in the lives of millions of people. There is tremendous opportunity here for individuals who want to advance the industry through innovation and nourish the world. EOE/Minorities/Females/Vets/Disabilities - As one of the largest food companies on the planet, General Mills has made a promise of quality and consistency to our customers around the world. Our Quality and Regulatory Operations team is integral in our ability to deliver on brand expectations. This means Quality and Regulatory team members help ensure superior food quality and safety for our consumers, while also complying with various regulatory organizations. Working at General Mills in Quality, you’ll have the opportunity to partner with various departments to drive product quality while increasing production line efficiencies. You'll become an expert in unit operations and have the opportunity to follow a technical or managerial career track. - Job Overview General Mills is seeking a Quality Engineer at our Riverside Technical Center involved in Minneapolis. The Quality Engineer will support our Quality & Regulatory operations, Analytical, Operations, Supplier and Industry while working in a dynamic and evolving area within the Grain Quality Lab. The Quality Engineer will be a team member of the GQL (Grain & Flour Quality Lab) supporting the largest ingredient in General Mills and a significant operational platform on wheat flour, whole grain, and grain based ingredients for functional applications. This position will be involved in wheat and grain from varieties to product application. - In this role you will: Group Scope: The Grain & Flour Quality Lab is part of QRO within One Global Baked Goods. This group is responsible for the Quality, Safety, and Cost of wheat and wheat for flour, as well as the education and support of business groups that use these products including controlling documentation of specifications, policies, and procedures. This group is also responsible for the Research and Development of new technologies and methods useful to our customers. This group will be involved in supplier and customer relationships, plant operations and problem solving, productivity opportunities, industry trade and policy working groups, as well as any pertinent opportunity deemed to be significant to General Mills. General Mills buys and sells wheat and other grains as well as buys and sells flour. General Mills is the leader in Family Flour and Bakery Flour, as well as one of the largest flour consumer in the United States and likely responsible for more flour disappearance than any company in the world. This group exists to strategically support any and all functions and requirements on this front. Department Scope: The Grain & Flour Quality Lab is responsible for testing of materials both for use and processing, education, project management, product safety, value management, and business critical documentation and specifications. This group is responsible for the operational quality of products produced for the above supported groups within the products covered. Individual Scope: Provide quality leadership within our influence in General Mills. Lead Analytical Analysis and Method development and refinement, and provide AQA compliance direction and lead in implementation. Support in an affluent manner all aspects of the department. Support business needs as they develop Drive GQL initiatives Manage long term projects as they are identified. Provide key short term support for initiative, projects and trouble shooting. Support direct mills for specifications, new crop, trouble shooting, method concerns, and emerging issues. Operate in a team environment to meet both group and individual goals. Understand and comply with General Mills requirements and policies. Operate in a safe and constructive manner all requirements of assignments. - Minimum qualifications Bachelor’s degree, Masters in Food or Bakery Science preferred Manufacturing experience in food and beverage industry is preferred. 3 years, 5 preferred Ideal candidate has 5+ years of industry experience, including ingredient evaluation, sanitation, regulatory concerns, continuous improvement, statistical applications, and Bakery and Baking familiarity Ability to work both independently and in team settings; including work on project teams that involve other functions, divisions, or organizations. Good Project Management Skills Ability to influence others in a positive manner Good statistical, computer, communication, organizational, documentation and technical problem solving skills. Basic equipment operation and mechanical skills required. Basic understanding of chemistry, food and bakery sciences. Experience working in a variety of environments including, lab bench, pilot plant, and production facilities. Must have flexibility to be able to take on a wide range of assignments and travel as required. Must be able to thrive in a complex, continually changing environment, customer focused and result based. Passion for wheat, flour and grain CB3 *LI-KS1

Part Time Parts Runner

Fri, 05/29/2015 - 11:00pm
Details: ConGlobal Industries, Inc . is North America's largest full-service supplier to the intermodal industry. ConGlobal provides equipment repair, maintenance, storage and redistribution services to global shipping and leasing companies. ConGlobal is also a leading retailer of standard and modified equipment in new and used condition to consumers, corporations, and government and military institutions. ConGlobal Southern is seeking a part-time parts runner to join their team at their Newark,NJ depot. Responsibilities: Parts Runner Responsibilities: Perform daily cycle counts Must be able to do unsupervised accurate part number research, using parts manuals, schematics and various written material Able to handle all types of customer parts phone inquiries in a diplomatic, friendly and businesslike manner Ability to pick, pack, and ship parts in a timely and accurate manner (must be able to lift 50 lbs.) Accurately invoice customers Manages the purchase order process and complies with all corporate policies and procedures Maintain customer order records for on time processing, shipping and billing Accurately monitors and acknowledges customer transactions with appropriate documentation Enters appropriate inventory information into the computer in a timely and accurate manner Deliver parts as necessary (including to vessels) Code, approve, process and research vendor invoices for payment Performs other duties as assigned

Regional Office Assistant

Fri, 05/29/2015 - 11:00pm
Details: At Great West Casualty Company, our mission is to be “the” premier provider of insurance products and services for truckers. Our identity, business, and success are linked to trucking, the industry that moves our nation's economy. If you desire to work for a stable company that is a leader in the industry, then we have a terrific opportunity for you. We are looking for a Regional Office Assistant to provide support to Great West and our affiliates. Duties include, but are not limited to: Greeting customers and visitors, answering the telephone and providing information or re-directing calls as appropriate, process outgoing UPS packages, coordinating special events, provide clerical support to all departments, order office supplies, etc . Candidates should have excellent customer service and communication skills, have the ability to work with a variety of different people and develop positive working relationships, and be proficient in Microsoft Office software such as Word, Excel, and PowerPoint. Attention to detail and ability to maintain confidence is a must. Minimum experience and education required: High school diploma or equivalent, with courses in office practice. Three years clerical office experience with PC and insurance experience preferred. We offer you a challenging career with a competitive compensation and benefits package. To learn more or to apply, please view the career section of our web site at www.gwccnet.com. After visiting with us, you will agree that at Great West...The Difference is Service®.

Application Support Engineer

Fri, 05/29/2015 - 11:00pm
Details: Job Summary: Application support engineer will be responsible for installing, maintaining, and troubleshooting proprietary enterprise web applications. Candidates must be comfortable working individually as well as with a team on projects in a fast paced environment. Need a quick learner with a passion for using cutting-edge technology. Job Responsibilities: • Install, maintain, test, and troubleshoot proprietary enterprise web applications • Respond to support requests both through working hours and in an on-call rotation. • Test and document custom, in-house, software before deploying to production. • Investigate, analyze, and document reported defects. • Work with Software QA to ensure comprehensive testing of products before they are introduced to production. • Measure and establish trends in performance and operation of the web application architecture • Contribute in the creation, documentation, and implementation of all unit test plans, scripts, installations, and troubleshooting of products. • Create and maintain technical documentation using defined technical documentation templates. Have an awareness of information security when working on and with customer information. Ability to troubleshoot performance issues present in a web application stack (web, data processing, SQL, etc.) Researches, collects, and reports information on the ability and capacity of company products. Assist in the design and development of systems and redesign of existing systems to fulfill the needs of customers and business units.

Accounting Specialist

Fri, 05/29/2015 - 11:00pm
Details: Job Summary: This position is responsible for general accounts receivable duties for the assigned department including the ongoing reconciliation, quality assurance and support of client billing processes. This position also generates monthly and quarterly client reports. Responsibilities: • Daily receipt of accounts receivable and data entry into pharmacy audit database. • Balance monthly accounts receivables to system reports, resolve monthly variances and record related financial entries. • Tracking and follow up of outstanding amounts due and research of payment discrepancies. • Develop solutions to complex accounting issues. • Report client refund and fee billing for pharmacy audit recoveries, including review of associated client carriers. • Timely and accurate preparation of monthly and quarterly client reports. • Coordinate with Finance to prepare client invoices • Perform research and provide reporting upon request to clients and Prime staff, with appropriate management oversight. • Propose, document and implement improvements in processes to increase effectiveness of financial recovery process. • System enhancement and upgrade testing as needed. • Maintain standard operating procedures related to financial processes • Performs other miscellaneous reporting and analysis • Other duties as assigned Job Requirements:

IFE TRAINING PROGRAM COORD

Fri, 05/29/2015 - 11:00pm
Details: JOB SUMMARY: To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values-integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day. Under minimal supervision of the Vice President for the Institute for Excellence, coordinates all the IFE and Six Sigma training classes and events, ensuring that classrooms are scheduled, appropriate faculty are prepared, and the facilities are set up. Manages IFE website, training database, and generates periodic progress reports.Delivers selected components of IFE new hire orientation program. EDUCATION: High school graduate, Associate's degree in a Business related field preferred, or equivalent work experience. EXPERIENCE: Three (3) years experience in coordinating program delivery/event coordination and/or comparable activity. SPECIAL SKILLS: Must be able to manage multiple projects/tasks concurrently, be detail and client service oriented. Strong working knowledge of PowerPoint, Excel, and Microsoft Office. Knowledge of Six Sigma requirements and training components preferred.Training and presentation skills preferred. EEO/AA Minority/Female/Disability/Veteran

Customer Service Associate, Start Date 6/29/2015

Fri, 05/29/2015 - 11:00pm
Details: Job Title Customer Service Associate, Start Date 6/29/2015 Job Purpose Part Time Positions start on Monday, June 29, 2015 Schedule Schedule # 1 8am-1pm WRFSS Schedule #2 8am-1pm RFSSM Flex Time 7:45AM-9:45AM Fiserv Who We Are FORTUNE World's Most Admired Companies® 2015!!!!! 2015 Forbes America’s Best Employers!!!! If you're a mobile banking user or pay your bills online – if you interact with a financial institution at all – chances are you're more familiar with Fiserv than you realize. Fiserv is a global organization with more than 14,500 clients and 21,000 associates worldwide and takes pride in its mission to enable clients to achieve best-in-class results. The company is highly regarded for its financial services technology and services innovation, including award-winning solutions for mobile and online banking, payments, risk management, data analytics and core account processing. Fiserv is helping its clients push the boundaries of what's possible in financial services, delivering deep expertise and innovative solutions to help financial institutions, businesses and consumers move and manage money faster and with greater ease than ever before. There’s a reason why in 2014, Fiserv was named to FORTUNE® magazine’s list of the World’s Most Admired Companies and in 2013, Fiserv was recognized by the International Quality and Productivity Center Call Center Awards and Temkin Group Customer Experience Research for its commitment to call center culture and customer experience. It’s Simply About You. Fiserv Customer Solutions employees help make the financial lives of customers from thousands of financial institutions across the United States easier by resolving their financial challenges in a consistent, convenient and delightful manner each and every day. If delivering an exceptional customer experience gets you excited, then come explore a career with us. Fiserv is a global leader in financial services technology; Fiserv is driving innovation and changing the way financial services are delivered to businesses and consumers. Our Contact Center provides front-line support for bank and biller clients and their customers who use our bill payment products and card services. Comprehensive, paid training is included. State of the art contact center in a crisp, clean environment! The 2013 Call Center Excellence Awards- Finalist: Greatest Job Creating a Culture that Inspires World-Class Excellence! Fiserv offers a competitive compensation and benefits program including: •Medical/Dental/Vision Coverage (eligible on your first day of employment) •On site cafeteria (cost partially subsidized by the company!) •Unlimited free beverages •Tuition Reimbursement •Flexible Spending Accounts •Business casual dress environment •Comprehensive training programs •Lucrative paid time off program •Competitive Bonus and Incentive Plan! Essential Job Responsibilities: •Responsible for resolving customer inquiries received via phone, email, or claim and diagnosing, resolving, and communicating resolutions under direct supervision. •Responsible for delivering consistently excellent customer service over the phone and in writing, navigating systems, procedures, and other resources to provide accurate and timely resolution to customer inquiries, and documenting problem resolution and customer contact. •Responsible for researching and diagnosing customer disputes and identifying the most efficient means to resolve them to the satisfaction of the company, the sponsor, and the subscriber. •Other responsibilities include providing flexible assistance through cross-training and support to meet and exceed performance, customer satisfaction, and service level goals and providing follow up as needed on customer inquiries to ensure resolution satisfies customers and meets all internal expectations. Required Qualifications: Education: •High School Diploma or GED required Job Related Experience: • One year customer service experience and/or one year call center experience required • Basic knowledge of Windows, MS Office Suite, and Internet Explorer required • Demonstrated ability to multi-task with keyboarding and phone required • Good verbal and written communication skills required • Must be able to work in a team environment Pre-employment background, credit, and drug screen required. Thank you for considering employment with Fiserv. Please: Apply using your legal name Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable). Fiserv is an Equal Employment Opportunity Employer, and it is the Company’s policy to make all employment decisions without regard to race, color, religion, creed, age, sex, national origin, veteran status, disability (as long as the individual is able to perform the essential functions of the job with or without reasonable accommodation), and any other characteristic protected by Law. C8RHV

Learning & Development Lead

Fri, 05/29/2015 - 11:00pm
Details: Summary: Works as an integral part of the Learning & Development team. Partners with assigned business units and Learning Councils to identify and source solutions for key learning initiatives. Coordinates and advises functional subject matter experts on the design and delivery of learning resources. Supports 1-3 small to medium sized business units. Essential Duties/Responsibilities: Provide direction and creative solutions for learning initiatives identified by Learning Councils. Design project plans for key learning initiatives and coordinate with internal and external stakeholders to ensure successful implementation. Partner and collaborate with team and business to manage logistics and delivery of learning programs (internal and external). Provide input to annual learning plan and annual budgets. Develop documentation of the critical work processes within the learning organization. Identify and evaluate external learning vendors who can deliver training which has been identified as a business need. Plan appropriate allocation of resources and logistical requirements necessary to deliver internal and external training. Evaluate performance and cost effectiveness of internal and external learning to facilitate continuous improvement. Provide direction on the development of learning metrics and offer recommendations for enhancements and continuous improvement. Act as resource to assigned business units regarding available training delivery methods. Train and mentor less experienced professionals within immediate workgroup. Coordinate and facilitate local and field learning events. Remain current on external learning materials and product solutions. Minimum Education/Experience: Bachelors’ degree 8 years directly related experience Valid State Driver’s License Knowledge, Skills and Abilities: Excellent time management skills. Able to handle multiple tasks, changing priorities, and deadlines with a high degree of accuracy. Operate as a self-starter with individual drive and initiative to start, develop and complete projects and initiatives. Communicates effectively with management and senior leadership. Works and participates successfully in a team based environment to accomplish assigned tasks. Effectively manage multiple projects concurrently. Demonstrated ability to coach, lead, motivate and influence others. High level of proficiency in managing data and databases used by Integrity Management. Demonstrated problem solving skills. Firm understanding of instructional design. Effective use of a personal computer with MS Office Suite applications (Word, Excel & Outlook) and Data Management Software. Physical Requirements: Able to operate a personal computer, either desktop or laptop. Must have the ability to operate a copy machine, fax machine, calculator, telephone, and other office equipment. Must be able to bend and stoop. Able to sit and view a personal computer display for long periods of time. Working Conditions: Able to work indoors, in an office environment (cubicle, open office or private office). Requires effective communications in speech and writing, in person, via telephone, e-mail, fax, etc. Subject to operating personal computer for extended periods. Position may require travel to field and office locations.

Maintenance Technician

Fri, 05/29/2015 - 11:00pm
Details: Maintenance Technician Department: Bell Apartment Living (Site) Reports to: Maintenance Supervisor Supervises:N/A Status: Non-Exempt Grade: Purpose of the Job: Maintenance Technicians perform a wide variety of maintenance, repair, grounds keeping and other interior and exterior maintenance duties for the community under the supervision of the Maintenance Supervisor. Essential Functions and Responsibilities: •Show respect for residents and community staff at all times •Perform routine interior and exterior community maintenance as scheduled & requested •Perform routine maintenance and repair on community equipment to include: plumbing, light bulb replacement, A/C maintenance, electrical, carpentry and mechanical repair •Respond to all repair requests and maintenance concerns from residents and staff •Report equipment malfunctions or breakdowns as well as any hazardous conditions to the Maintenance Supervisor in a timely manner •Maintain resident privacy and receive proper authority prior to entering resident apartments •Ensure that all maintenance items are kept in a safe area to prevent injuries to residents, associates, and visitors •Attend in-service training and education sessions, as assigned •Perform other duties as requested Education and Background requirements: •Must be a minimum 18 years of age •High School degree or equivalent •1-3 years previous maintenance experience desired preferably in a similar facility Knowledge/Skills/Abilities: •Basic understanding and ability to repair HVAC, plumbing, electrical, basic carpentry and mechanical systems •Written & oral communication skills required •Available to work days, evenings & weekends

Shift Manager

Fri, 05/29/2015 - 11:00pm
Details: Location: NJ Thomas Edison Travel Plaza Unit Name: T Edison Admin Unit Code: 4NJADM47 Hourly Rate (if applicable): Summary: The Shift Manager typically supports the manager of a store with low sales volume and routine operations, and is responsible for day-to-day supervising of non-management associates, assigning specified work to non-management associates, focusing on store level operation performance, coaching and developing Shift Supervisors and other non-management associates and performing all other responsibilities as directed by the business or assigned Management of which associate is capable of performing. This is a non-exempt position and typically reports to the Store Manager, depending on local requirements. Essential Functions: Supervises the day-to-day activities of Shift Supervisors and other non-management associates Assigns work responsibilities, prepares schedules, and ensures that all shifts are covered Prepares daily orders, ensures units are stocked with appropriate levels of product and coaches Shift Supervisors on order procedures Conducts and coordinates on-the-job training for associates, and ensures all associates receive basic skills training to perform their jobs Resolves routine questions and problems and refers more complex issues to higher levels Provides recommendations for hiring, firing, advancement, promotion or any other status change of associates within the store

Transportation Engineer/Designer

Fri, 05/29/2015 - 11:00pm
Details: The Design and Consulting Services Division of AECOM is actively seeking a Transportation Designer/Engineer with a minimum of four years of experience for immediate employment in the Albuquerque, NM office. Major Responsibilities: • The successful candidate will work in a team environment in the New Mexico Highways & Design-Build Group • Specific duties will include developing roadway designs including modeling of roadway alignments and grades, preparing construction plans, estimating quantities and construction costs, coordinating utility accommodations and right of way requirements and managing design tasks • Projects may include freeway design, county road projects and municipal street improvements • Design of horizontal and vertical roadway geometry, construction phasing and maintenance of traffic, signing, pavement markings, drainage and erosion control for freeway and roadway improvement projects • Preparation of quantity take-offs and construction cost estimates • Miscellaneous project development tasks With nearly 100,000 employees — including architects, engineers, designers, planners, scientists and management and construction services professionals — serving clients in more than 150 countries around the world following the acquisition of URS, AECOM is a premier, fully integrated infrastructure and support services firm. AECOM is ranked as the #1 engineering design firm by revenue in Engineering News-Record magazine’s annual industry rankings. The company is a leader in all of the key markets that it serves, including transportation, facilities, environmental, energy, oil and gas, water, high-rise buildings and government. AECOM provides a blend of global reach, local knowledge, innovation and technical excellence in delivering solutions that create, enhance and sustain the world's built, natural and social environments. A Fortune 500 company, AECOM companies, including URS, had revenue of $19.2 billion during the 12 months ended June 30, 2014. More information on AECOM and its services can be found at www.aecom.com. URSCB018

Rehabilitation Director Department: Mary Free Bed Network

Fri, 05/29/2015 - 11:00pm
Details: We have the great privilege of helping patients and families re-build their lives. It is extraordinarily meaningful work and the reason we greet the day with optimism and anticipation. When patients “Ask for Mary,” they experience a culture that has been sculpted for more than a century. Our hallmark is to carefully listen to patients and innovatively serve them. Mary Free Bed is a not-for-profit, nationally accredited, rehabilitation hospital with 167 inpatient beds – 119 acute and 48 sub-acute. There are numerous outpatient programs as well as home and community services. With the most comprehensive rehabilitation services in Michigan and an exclusive focus on rehabilitation, Mary Free Bed physicians, nurses, and therapists help our patients achieve outstanding clinical outcomes. Mission Statement Restoring hope and freedom through rehabilitation. Summary: Responsible for overseeing the operations of rehabilitation (PT, OT, SLT), in the inpatient acute care, inpatient rehab, and outpatient clinical settings. Achieves and maintains an effective and harmonious multidisciplinary team of professionals through leadership, supervision, and direction of the program operations to ensure financial/budgetary requirements are met and that the quality of services provided is appropriate and promotes a cooperative and service-oriented atmosphere. Will ensure compliance with all policies, procedures, regulations, and requirements of Mary Free Bed Rehabilitation Hospital, McLaren Oakland, and all regulatory agencies. Essential Job Responsibilities: A. Program Leadership – Directs activities in responsible areas to assure high clinical quality and high value. Participates with strategy development and vision to identify and develop department goals and objectives, which are in concert with and support the goals and objectives of the hospital and network. Assures therapy services are provided in a timely manner and are coordinated across the continuum of care. B. Partner Relations – Maintains open and minimally weekly communication with Mary Free Bed Contract and Home Health Director and McLaren primary contacts. Acts as a liaison between McLaren Oakland and Mary Free Bed Rehabilitation Hospital. C. Fiscal Responsibility – Prepares and monitors operating, personnel, and capital budgets for identified service areas to meet programmatic needs, new service development, and financial goals. Monitors and assures achievement of productivity targets by staff and program net income/visit. D. Staff Selection and Performance Management - Provides program leadership related to selection, hiring, orientation and training of new staff. Provides management support and direct supervision of contract site managers and other staff as may be required. Provides regular feedback regarding performance to those team members who have direct report to director. Develops performance goals and appropriate methods of measuring progress. Conducts performance evaluations. E. Staff Development and Mentoring – Provides program leadership related to orientation and education of new staff, as well as ongoing staff development and mentoring of existing staff. Encourages staff development through formal and informal learning opportunities, and using competency-based education systems in accordance with departmental educational needs. Supports and facilitates in-services, continuing education, and staff meetings. F. Program Evaluation and Quality Improvement - Provides leadership related to quality improvement, ensuring appropriate standards of care in outpatient and inpatient services are aligned with the hospital and met for patients in each program, in accordance with hospital goals, policies, and procedures. This includes clinical standards of care, monitoring and mentoring of staff, and compliance with accreditation agencies (JCAHO, CARF, and CHAP). Ensures program compliance with all safety, procedural, and accrediting standards. G. Professional Work Environment – Encourages a culture of personal accountability, solution-seeking behavior, mutual respect, open-communication, openness to change, enthusiasm, and pride. Deals appropriately with highly confidential patient information. Demonstrates knowledge of office policies, procedures, and guidelines. Maintains professional licensure, certifications, and clinical competencies as required by Medical Center. H. Interdepartmental and Interdisciplinary Collaboration - Promotes collaboration with other disciplines, departments, and institutions. Works to effectively integrate all members of the patient care team to provide outstanding rehabilitation services. Accountable for effective and efficient operation of therapy and related areas of staff, ensuring physician referrals, treatment, and plans of care/clinical pathways are being carried out in a manner supportive of patent care. I. Program Development and Marketing - Provides program leadership related to the development of policies, procedures, and protocols for clinical issues and program development. Provides leadership for development of marketing activities. Acts as an organization liaison by networking with other healthcare organizations throughout the community. Maintains effective working relationships with acute care rehabilitation physicians and other referring physicians that provide care to the patients served or physicians involved with McLaren Oakland or Mary Free Bed services. J. Performs other duties as required or requested Customer Service Responsibilities: Demonstrates excellent customer service standards and behaviors, as well as encourages, coaches and monitors same in staff. Consistently promotes teamwork and direct communication with co-workers. Deals discreetly and sensitively with confidential information. Evaluates Patient education needs, develops, and implements appropriate teach strategies. Responsibilities in Quality Improvement: Participates in Medical Center and/or departmental quality assessment and continuous quality improvement opportunities, goal setting, collection and evaluation of data, implementation of action plans, or related applications

Record Manager- EMC Documentum

Fri, 05/29/2015 - 11:00pm
Details: Selected individual will serve as a Customer Service and Quality Control Specialist in the Business Application Service Area (BAS), CIT, and will support users across NIH Institutes, Centers and OD Offices with the NIH Directors Document and Records Management System (DDRMS). Provide second tier support to NIH IC and OD Office users regarding the Directors Document and Records Management System. Provide user training Provide quality control support to test system modifications Update and maintain user documentation Assist in workflow development

Account Representative

Fri, 05/29/2015 - 11:00pm
Details: Spread Your Wings We are the duck. We inspire and are inspired, listen and respond, empower our people, give back to our community, and most importantly, celebrate every success along the way. We do it all ... The Aflac Way . Aflac, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash directly to policyholders and one of America's best known brands. Aflac has been recognized by Fortune magazine as one of the 100 Best Companies to Work For in America for the sixteenth consecutive year in January 2014 and as one of America's Most Admired Companies for the thirteenth year in March 2014. Our business is about being there for people in need. So, ask yourself—are you the duck? If so, there’s a home—and a flourishing career—for you at Aflac. The Company Aflac Incorporated The Location Columbus, GA The Division Communicorp The Opportunity Account Representative I Principal Duties & Responsibilities Establishes and maintains a positive working relationship with customers by providing expertise in the development of incentive offerings in order to provide creative product ideas to a broad customer base and deliver product solutions on a consistent basis; interacts with customers in various ways including onsite tours and knowledge meetings to provide overviews to customers with the purpose of increasing business sales. Coordinates merchandise or print activities with various internal departments, and the customer, to ensure effective and efficient project tracking and completion for all jobs within assigned customer base. Works independently managing assigned customer base to expand and serve all customer print or merchandise needs; provides creative solutions in the form of sales presentations and collaboration meetings to develop account penetration and gain an understanding of customer needs. Coordinates and gathers job requirements to provide innovative and custom solutions for each individual customer to suit their needs; responsible for creating, updating, and maintaining account profiles to accurately reflect job history for tracking purposes; monitors project status for customers during open jobs as well as future repeat or new jobs. Ensures defined service level agreements are met and that clear expectations are delivered at the beginning of each project; makes recommendations to ensure service solutions are put in place to meet the customer’s needs and expectations Responsible for prioritizing projects with customers to plan accordingly for the year; provides job or project solutions after developing an understanding for their needs and expectations; delivers outlines, project briefs, and recommendations in the form of presentations to management teams Maintain working relationships with key contacts; participates in customer held meetings and activities in various states and locations, requiring moderate out of town travel; prepares sales forecast reports of open opportunities on a regular basis, as directed by management; participates in annual sales budget processes; prepares company reports, correspondence, activities, expenses, and pricing adjustments in a timely manner Performs other duties as required *cb

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