Fond du Lac Jobs

Details: Job Responsibilities: Competently provides outstanding customer service through sales and lending activities while executing the sales process effectively and proficiently Follows standards for accurately qualifying loans and appraising customer goods for pawn loans and purchase approvals Prevents loss or damage to company and customer assets Maintains a professional and productive work environment

Details: Entry level position that performs a variety of tasks within the facility. This is frequently used as a training position to provide opportunity for gaining additional skills within the elevator. Daily schedule changes based on operational needs and accomplished skill of the person in this role. Primary Job Duties o Completes extensive safety training for tasks assigned and complies with all CGB and OSHA safety requirements. o Heavy labor position that requires lifting, climbing, working around deep water, and working at significant heights. o Performs clean-up of elevator including sweeping, shoveling inside of grain bins, painting, and general upkeep. o Operates heavy equipment, front-end loader, excavator, skid loader and yard truck. o Assists in the process of loading barges o Works both inside and outside in extreme weather conditions. o Performs preventative maintenance

Details: Driver CDL/A NEED CDL TRAINING? No Out of Pocket Tuition Cost! Earn Your CDL-A in 22 Days, and start driving with KLLM! We Pay You While You Train New Pay Increase Classes Starting Every Monday Refresher Course Available Must be 21 years of age. 855-378-9335 EOE www.kllmdriving academy.com Source - Sun Herald

Details: AUSTAL USA CAREER FAIR Friday July 17th & Thursday July 23rd 9AM 3PM Experienced Shipbuilders and Maritime Professionals are Invited to Join us at the Gulfport WIN Job Center 10162 Southpark Drive Gulfport, MS austaljobs.com Source - Sun Herald

Details: Assistant Managers are responsible for providing support to the Store Manager in the direction and coordination of all store operations and activities in accordance with Company SOPs, policies, practice and procedures in order to meet sales, operational and Company objectives. Assistant Managers are responsible to: Provide excellent customer service by responding with a sense of urgency to our customers’ needs while completing other tasks. Demonstrate a thorough working knowledge of all aspects of store operations including all point of sale, pricing, merchandising and administrative procedures in accordance with Company standards. Provide positive, enthusiastic, inspired, creditable and effective leadership for all store Team Members. Ensure compliance of all Company policies, procedures, and practices at all times, both personally and by all Team Members. Additional supervisory responsibilities will include interviewing, hiring and training Team Members; planning, assigning and directing work; appraising performance; rewarding and disciplining Team Members; addressing complaints and resolving concerns. Responsible to open and close the store location. Our commitment to Full-Time Management Team Members includes: Insurance: Life, Health, Vision, & Dental* Paid Vacation* Competitive Salary Profit Sharing and 401(k) Plan* Paid Legal Holidays Quarterly Incentive Opportunities* Relocation Assistance* AFLAC Supplemental Insurance* Clothing Discounts/Uniform Provided (based on position) *Eligibility requirements apply

Details: Sales Account Manager - Telecommunications - Entry Level Position Available The Company: Syndicate Marketing Group is currently seeking to hire motivated and excited individuals that stand out as a part of our entry level sales representative team. We will then train those sales (with 100% full training / paid training) reps into our Account Managers. We need more people to meet the demands of our clients for 2015! We have recently expanded into the Minneapolis area. Sales experience or account management is a plus but is not required. We have a solid training program. "Hire for passion and intensity; there is training for everything else." Nolan Bushnell Account Manager Responsibilities: Understand customer needs and deliver effective solutions to meet customer needs Develop and manage relationships with clients, agencies and advertisers Understand current sales and marketing trends and the needs of our clients What to Expect: A team oriented environment Several networking and learning retreats nationally and internationally each year Public speaking practice in small and large groups Sales and marketing skills You’re not micro-managed Full hands-on training in sales and marketing Learn how to develop and enhance your leadership ability We do not offer door-to-door, telemarketing, or graphic design campaigns. We focus on new account acquisitions and brand recognition by providing a hands-on, relationship-based approach. Because of this, Syndicate Marketing Group, Inc is able to bring our clients life-long customers with increased name-brand awareness and high levels of customer service.

Details: JOB SUMMARY - ESSENTIAL FUNCTIONS/DUTIES Provide administrative and personnel security support to the unit manager and security staff. Performs the daily administrative tasks in support of the site security department. Communicates with the clearance granting agency regarding status of clearances and periodic re-investigations for employees/consultants. Obtains certification of existing clearance levels for employees/consultants and for prospective employees from appropriate customer/agency sponsor. Issues security badges to designated employees and visitors. Maintain logs and records of badges issued and related information. Schedules initial, periodic and exit briefings and notifies supervisor and employee of schedule. Coordinates with employees/consultants for timely submittal of documents for initial clearances and periodic reinvestigations; fingerprint employees/consultants as required. Assists in facilitating security briefings for individuals/groups as required. Provides work direction to lower level department clerical/administrative personnel. Performs other related tasks as directed. WORKING CONDITIONS This position involves work typical of an office environment with no unusual hazards. There is occasional lifting (up to 20 pounds), constant sitting and use of a computer terminal, constant use of sight abilities while writing, reviewing, and editing documents, constant use of speech/hearing abilities for routine communications. Must maintain constant mental alertness. Routine travel to remote work locations may be required. REQUIREMENTS - EDUCATION, TECHNICAL AND WORK EXPERIENCE Associate's degree or equivalent military or technical training and 3 years specifically related work experience in the personnel security field, complemented by formal training such as successful completion of the Industrial Security Management Course. Must be knowledgeable in the rules and regulations of the NISPOM pertaining to all aspects of Personnel Security. Must have working knowledge of site specific procedures and security requirements. The position requires a high degree of accuracy pertaining to all aspects of Personnel Security. Must have excellent communication skills, both written and oral. Must be proficient operating personal computers using Microsoft Word, Excel, and graphics software, and possess data base management experience. Familiar with a mainframe computer terminal, laminating machine and professional instamatic camera. Must qualify for and maintain a government security clearance and possess a current State issued driver's license.

Details: Our Accounting team is looking for a Regional Accountant to support their assigned regions with basic accounting-related tasks, while providing exceptional customer service. If you’re up for the challenge, read further and apply today! OVERVIEW As a Regional Accountant, you’ll be responsible for supporting your assigned communities/resorts by preparing, reviewing and reconciling their financial information. You’ll complete adjusting journal entries to the general ledger, and assist with the preparation of consolidated financial statements and the preparation and/or analysis of special reports. JOB DUTIES Review End of Month reports to verify accuracy of transactions completed by Community/RV Resort Managers; prepare adjusting journal entries. Assist Regional Vice President with addressing issues and/or questions related to the monthly financial operating results of each community/resort and provide analysis of actual vs. budget variances. Monitor delinquent accounts receivable and ensure appropriate comments and/or actions have been taken by the Community/RV Resort Manger. Analyze and reconcile the activities in certain balance sheet accounts such as cash, prepaid expenses, accrued receivables/payables and other assets/liabilities. Prepare adjusting journal entries and schedules as needed. Review and approve all Accounts Payable invoices for appropriate approvals and codings. Prepare work papers for quarterly reviews and annual audits as assigned. Perform complex, multi-entity tasks that involve research and reconciliation of accounting data. Take an active lead in coordinating accounting matters within Accounting and other departments, and identify procedures to accommodate growth and new business. Establish, lead or serve on committees to help resolve issues. Produce written procedures on the new policies and train the affected team members. Assist with the maintenance of the corporate general ledger and preparation of consolidated financial statements. REQUIREMENTS Bachelor’s degree with major in Business, Accounting or related field Minimum of 1 year experience in a staff accountant role, preferably in a multi-entity organizational structure Knowledge of advanced bookkeeping principles and practices Good analytical, organizational and problem solving skills Strong written and verbal communication skills Excelled computer proficiency in Microsoft Word and Excel, as well as the ability to use email and internet

Details: Are you someone who likes keeping things tidy and clean? We are looking for a Housekeeper to work with us at one of our resort locations. You will help us ensure our resort is kept looking well-tended and attractive. Help us make our resort the kind of place guests can't wait to return to! OVERVIEW Resort Housekeepers are responsible for regularly cleaning resort facilities and buildings to ensure the resort remains presentable and sanitary at all times. JOB DUTIES Clean, sanitize, and stock kitchen areas with paper products as needed. Ensure all tables and chairs are clean and functioning properly. Clean and sanitize appliances to ensure they are free of food particles, mold and mildew. Defrost freezer as needed. Clean and sanitize bathrooms, ensuring they are well lit, and place rubber mats down to ensure safety. Follow all established safety procedures and precautions. Report all unsafe or hazardous conditions, incidents, accidents, and/or defective equipment to manager. Ensure general resort appearance is well maintained and orderly. Ensure all floors are swept, mopped, waxed, and buffed as needed. Ensure all windows and screens are clean and functioning properly. Maintain washers and dryers by wiping surfaces, removing lint, etc. Ensure all offices are clean and neat. Empty trash containers as needed. Other duties as assigned. REQUIREMENTS As a Resort Housekeeper, you must be hard-working, reliable, and focused on providing exceptional customer service. You must also be highly organized and detail-oriented with the ability to manage multiple tasks simultaneously. High School Diploma or GED Previous experience cleaning homes or other large facilities, preferred Demonstrated knowledge of general janitorial work Knowledge of safety measures when using various cleaning chemicals Ability to lift at least 25 pounds Basic computer proficiency including the ability to use email and internet

Details: Do you enjoy working with your hands? Are you a maintenance professional who is looking for a dynamic and growing organization that will both challenge and reward you? We are looking for a Maintenance Technician to provide a full range of maintenance and repair services for one of our manufactured housing communities. Help us to make our community the kind of place that residents are proud to call home. OVERVIEW Maintenance Technicians perform routine and preventative maintenance to maintain the physical integrity of Sun’s communities. They conduct home/building maintenance repairs and are responsible for cleanliness and upkeep of property grounds, facilities, streets, equipment, and various utility systems. Maintenance Technicians provide excellent customer service to prospective and current residents at all times. JOB DUTIES Ensure community is presentable, inviting, and adheres to Sun's curb appeal standards at all times. Ensure common area lawns are manicured appropriately. Regularly treat for weeds, weed whip, rake leaves, plant flowers/shrubs, trim shrubs and hedges, and performs other lawn care services as necessary. Ensure trash/debris is picked up daily from common areas and streets. Empty common area trash containers as needed. Complete minor repairs to rental homes and facilities as needed. Clean building facilities such as clubhouse, community offices, restrooms, laundry areas, and maintenance garage. Maintain vacant sites, including strap-downs and removal of trash and debris. Complete checklists of physical condition of community or sites prior to and after resident occupancy. Assist manager with supervision of service contractors. Inspect playground area and equipment, pool/spa area, and other recreational amenities to ensure proper operation, where applicable. Remove snow from community streets, parking lots, building entrances and other areas, where applicable. Perform water testing and other maintenance duties related to a well-water system, sewer system, or on-site water meters, if applicable. May include reading, repairing, and installing water meters. Maintain community pool(s), tests chemical levels, and adjusts appropriately, where applicable. Follow safety procedures while performing duties, including safely operating vehicles when moving from site to site and picking up supplies. Other duties and special projects as assigned. REQUIREMENTS As a Maintenance Technician, you must be hard-working, reliable and focused on providing exceptional customer service. You must be highly organized and detail-oriented with the ability to manage multiple tasks simultaneously. High school diploma or GED Demonstrated knowledge of and broad experience in general maintenance techniques and repair work Ability to endure seasonal temperatures as working conditions require constant outdoor work Valid driver’s license and good driving record General knowledge of plumbing, electrical, and grounds maintenance Proficient skills in operating various hand tools, power equipment and commercial machinery Must be able to lift at least 50 pounds Ability to provide legible written reports Ability to work well independently as well as on a team Basic computer proficiency, particularly with email and internet Availability to respond to community needs during non-business hours (may be required to be on-call)

Details: Job Description: Will managing projects throughout the United States and will require extensive travel. Will be part of the company's National Team to support projects throughout the nation. National travel - could be on a job for 1 week, then on a job for 6 months. Will be all over the country. Could come home every couple of weeks, but for the most part will be traveling from one project to the next Will be trained Will manage trades on project Assist with estimates for project Assist with scheduling Budget management Project Safety Qualifications: Bachelors of Science in Construction related degree 0-2 years of experience Great with 100% national travel Additional Compensation: Company Vehicle, Cell Phone, Laptop 401k with matching contributions Health, Dental, Vision Insurance Paid Holiday, Vacation and Sick Time Company truck Annual bonus potential About Aerotek: Aerotek, headquartered in Hanover, Md., is a leading provider of technical, professional and industrial staffing services. Established in 1983, Aerotek is an operating company of Allegis Group, the largest provider of staffing services in the U.S. Aerotek operates a network of more than 200 non-franchised offices throughout the U.S., Canada and Europe. For more information, visit aerotek.com . The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, genetic information or any other characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 844 895-8598 or email accommodation@aerotek .com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

Details: Love developing with WordPress and be part of a creative and talented team like yourself? This opportunity may just be for you! Contact Janice at 407-567-7000 or email to see if this aligns with your goals. Responsibilities: Assisting internal business groups with website requests (new page, new section, dedicated landing page, etc.) Assisting external clients with website needs, at times working on dedicated website building projects Cleaning up/adding to CSS style sheets with coding that is clear, clean and well-commented Creating custom APIs Website maintenance for all web properties, including: regular backups, regular updates (WP, plugins, themes) Exploring new plugins for better functionality (includes research, testing, implementation, training) Staying abreast of WP security best practices Requirements: WordPress development (Examples Required) HTML5, CSS, PHP, Responsive Design Back-end website management (FTP, WHM & cPanel) WordPress plug-in environment Strong collaboration skills in team environment Strong time & project management skills Professional attitude & appearance Honesty & responsibility

Details: Location: 00488 Hayward SS - CA Address: 2480 Whipple Rd The Club Manager (CM) ensures that all membership, fitness and service functions within the club provide the best member experience, team member environment, and achieve financial success. In doing so, the CM recruits, hires, trains and develops a diverse, high performance team that delivers on company goals and reflects its values. Job Overview Responsible for communicating and upholding company standards and leading by example for delivering the 24 Hour Fitness Service Promise; manage a clean, friendly and well maintained club. Ensure that team leaders create a culture of service and team members consistently execute the service promise. Acts as the key point of accountability for club financial performance and the club experience. Responsible for the successful attainment of club targets (e.g. member service, cleanliness, revenue, and retention). Models team expectations by interacting and observing members / team members, checking the details of member experiences, making recommendations and proactively solving problems. Executes against a budget with specified revenue, expense, profit, and headcount amounts, and leads the execution of company programs and policies at the club. Ensures that a standard operating platform is tailored to market conditions and reflects the 24 Hour Fitness corporate values, programs, and SOPs. The Club Manager directly oversees the following positions inside the club: Service Manager, Membership Manager, Fitness Manager, Facility Technician. Essential Duties & Responsibilities Planning Participate and provide club specific input into the development of the club P&L and operating plan. Set monthly club Membership, Fitness and Service targets. Establish priorities and goals, including revenue targets for membership, fitness and labor for the club. Identify and plan the execution of improvement in the club. Provide input and report monthly results to the DM regarding the club P&L Staffing and Development Recruit, interview & hire department managers. Provide consistent accountability for direct reports through training, coaching, conducting planning sessions and performance reviews. Provide final approval on the hiring / dismissal / discipline of all club employees. Conduct weekly (or as-needed) club meetings with direct reports to review performance and offer direction, motivation and guidance toward achieving individual and company goals Provide developmental coaching and guidance for long-term career growth opportunities to all direct reports. Club Management Establish a fun, safe, healthy, and community-focused club culture that delivers high member satisfaction and achieves maximum profitability. Be a role model for member service behavior by walking through club and collecting member feedback to identify training and development opportunities for team members. Resolve elevated club member concerns; conduct on-the-spot ‘lessons learned’ to prevent them from reoccurring. Monitor club appearance and ensure problems are resolved expeditiously. Perform regular review, edits and overtime approval in the Company’s Time & Labor system. Ensure company and divisional SOPs, programs and promotions are efficiently executed. Ensures safety of employees, members and club property. Requirements 2-3 years of progressive management experience supervising 3-10 employees. 3-5 years of broad retail/hospitality/service industry experience. Experience managing P&L and trend reports, or demonstrated math analytical / ratio skills Knowledge of fitness industry. High School Diploma or GED required, Bachelor’s Degree preferred. Cardiopulmonary Resuscitation (CPR) and Automated External Defibrillator (AED) certification required.

Details: Makino is a world leader in metal-cutting and machining technology. As a leader in the advanced manufacturing machine tool technology, Makino enables its customers to realize the highest level of quality with the fastest time to market. When companies make the parts that matter for automotive, aerospace, medical, die/mold and other industries worldwide, they make them with Makino. The Opportunity The Field Service Engineer is a member of the Customer Support Department and is responsible for the installation, maintenance, trouble shooting and repair of Makino machinery at customer locations. We are seeking customer focused professionals with a positive attitude and great customer service skills. This position will cover the Wichita region and travel regionally. Essential Duties and Responsibilities Install, train and provide technical knowledge and troubleshooting on team product line at the customer's facility. Provide a communication link between customer and SST. Create and develop procedural documentation. Use and understand the Customer Support computer system. Support the Product Specialist on a rotational basis. Support the Knowledge Products Team as a subject matter expert. Occasional participation outside of the team product line. Required Skills: Must have good electro-mechanical skills (motors, drives, transformers). Knowledge of a specialized field such as machine tool manufacture, installation, operation, maintenance and repair, and/or a broad shop background. Technical knowledge and logical troubleshooting across team product line. Excellent communication and customer relation skills. Rational decision making and problem solving ability. Detail oriented with a high degree of accuracy. Availability for extensive travel depending on customer needs. Required Experience: 2 Year Technical degree (Electrical/Automation) and 2 or more years' experience in a related field (desired), or similar mechanical skills/experience (a co-op, internship or job in a manufacturing environment), and a stable work history. Educational knowledge of electronics is a must. We believe that the interests of our company and people are inseparable and we are committed to developing a diverse team of creative and independent professionals. Employees enjoy a stable work environment from a company with years of success and growth in the machine tool industry. We offer competitive pay, generous benefits and ongoing training. Makino is proud to be an EEO/M/F/Disabled/Vets employer

Details: Capital Acquisitions, Inc is looking for candidates with CUSTOMER SERVICE experience to join our team. We are looking to include enthusiastic, dynamic and charismatic team players that are ready to grow in the fields of CUSTOMER SERVICE, MARKETING and SALES. Individuals will begin entry level so past experience is not required. Check Out Our Website! We are looking for personalities to fit into this mold and also have the ability to fulfill the many needs of our clients. Individuals who are looking to expand their communication skills, sales capabilities, creativity, leadership, and participate in our personalized training are encouraged to submit their resumes. The account manager position involves one-on-one sales, marketing, pr, and customer service. Although the position is entry level, we are looking to groom the right candidate into joining our management team. CUSTOMER SERVICE / MARKETING / RETAIL / SALES / RESTAURANT / HOSPITALITY EXPERIENCE Check out our Website! Like us on Facebook! Connect on LinkedIn! Entry Level Customer Service & Entry Level Marketing Representatives are trained to advance in: Customer Relations Sales & Marketing performance evaluation strategies Recruiting Team Development and Training Management

Details: RANGE POSITION DESCRIPTION – It is desirable that the candidate have experience with GUI development in Win32 or Windows Forms; and experience with developing inter-process communication applications by utilizing sockets, COM, or shared memory technologies. REQUIREMENTS - EDUCATION, TECHNICAL AND WORK EXPERIENCE - Requires extensive knowledge of software engineering lifecycles and the products that are produced. Requires a background in system and software development of real-time systems. This includes the design, development, documentation, and testing of the software. Knowledge in the programming languages C and C++; Linux, Windows APIs such as Win32 or .NET framework is required; familiarity in C# and scripting languages is favorable. Candidate must have experience interfacing software between different languages. Candidate must have a working knowledge of telemetry systems and telemetry data processing. Strong Visual Studio on Windows or Qt on Linux is required. Must possess good troubleshooting and communication skills. The incumbent must have a Bachelor’s Degree in an associated discipline and at least 10 years of related experience or have a Master’s Degree in an associated discipline and at least 6 years of experience, or a PhD in an associated discipline and at least 4 years of experience. Incumbent must possess effective oral and written communication skills. Must have demonstrated expertise with computer based systems and applications. Must have excellent programming skills in languages used for job specific programming tasks. Must have experience in the application of industry standard hardware and software design and documentation techniques. Applicant must have extensive knowledge of systems engineering and software development lifecycles. Must be able to obtain and maintain a government security clearance and possess a current state issued driver’s license

Details: Join our team and show your colors to the world! PPG Architectural Coatings is a respected leader in the paint industry. A business unit of PPG Industries, the world's leading coatings and specialty Products Company, we manufacture and sell our products through home centers, independent dealers, and through a network of company-owned stores across North America. With over 900 retail centers in North America, we continue to grow. Currently we are seeking an Account Development Manager to join our team. Within our stores channel, we sell a wide range of architectural coatings and sundry items to industry, builders, contractors, and home owners. Experienced and entry level candidates are welcome to apply! Join a leading team today! The Account Development Manager - Geographic (ADM) is responsible for servicing and retaining customer accounts within a specified geographic territory as well as driving new sales through assigned stores. This will enable the ADM to focus on existing business to reduce churn and increase customer loyalty. Additionally, the ADM will be responsible for growing both existing business year-over-year and identifying and developing new accounts within their geographic territory. Expectations for this role include : • Through customer service excellence, service existing customer accounts assigned to specified territory - Maintain regular contact with customers to understand needs and to identify business opportunities • Ensure follow-up and response to customer needs in a timely manner • In conjunction with Regional Sales Manager and in response to customer needs, facilitate product recommendations, application and performance and color • Develop account planning strategy to cultivate sales of customers with most growth potential • Utilize SAGE sales tool to manage accounts, maintain call logs and contact info, run reports, etc. • Partner with Store Managers and other store employees to ensure customers needs are met or exceeded • Work with the PPG credit department to manage customer debt • Develop good understanding of customer base and the segments they service • In conjunction with Regional Sales Manager, facilitate timely and accurate customer quotations to achieve margin targets in alignment with PPG pricing strategies • Manage personal expenses to reduce unnecessary expenditures

Details: THE COMPANY Aeroflow Healthcare, headquartered in Asheville, North Carolina, is a full service durable medical equipment provider with a wide variety of products and services. We are a growing company dedicated to providing excellent customer service and are committed to be there for our customers every step of the way. We are currently seeking a professional and dedicated Outside Sales Representative for the Greer/Greenville/ Spartanburg territories. We are looking for Sales Reps that specialize in the Medical Equipment Sales of Oxygen, Negative Pressure Wound Therapy, and Trilogy Ventilators. As part of our team you will be joining a group of dedicated professionals and a leader in Respiratory and Sleep Clinics and Equipment. Our Mission is to, “Ensure quality care from the first breath of life until the last; we’ll be there every step of the way" so if you are an overachiever who is seeking to expand your professional skills, achievements and compensation, apply today! This role is for an individual who is looking for a rewarding career, willing to grow with us as a company, meet/exceed monthly goal and increased commissions based on sales.

Details: Mastech is a growing company dedicated to innovation and teamwork. We are currently seeking a Business Analyst for our client in the Healthcare domain. We value our professionals, providing comprehensive benefits, exciting challenges, and the opportunity for growth. This is a Contract position and the client is looking for someone to start immediately. Duration: 6 Months Contract Location: Richardson, TX/ Zip Code: 75082 Compensation: $50.00/ Hourly on W2 Role: Business Analyst Role Description: The Business Analyst would need to have at least 3 years’ of experience. This position is responsible for functions on projects of high complexity by working with business partners within multiple business functions to align program documents with business strategies; eliciting process information; serving as a liaison across multiple facets of the business community and leveraging an informed knowledge of business areas to identify and/or resolve problems on an ongoing basis. Required Qualification(s): • Proficiency in Microsoft Word, Excel, Visio, Project Manager as well as other documentation systems. • Bachelor Degree or related experience. • 5 years’ experience in a Healthcare environment. • Prior experience with healthcare claims. • Experience with requirement gathering and setting up testing for claims transactions. • Strong communication skills. • Moderate to expert level Microsoft Excel skills. Education: Bachelor's degree Experience: Minimum 5+ years Relocation: No, this position will not cover relocation expenses Travel: No Local Preferred: N/A Recruiter Name: Eric Bormann EOE

Details: Sitel is redefining outsourcing excellence in the contact center, by raising the bar on expectations. We are the leading global business process outsourcing provider of customer care and complementary back-office processes. According to the Black Book of Outsourcing, Sitel is the number one global call center outsourcing provider and received the top score in 11 critical performance categories including vertical expertise, reliability, innovation, trust, flexibility and customization. This proves, when you focus on your core competency, that you can be better than anyone else in the world. Sitel's clients, many of the largest and well known brands in the world, have selected and continue to partner with Sitel for one reason; Sitel delivers the results they want; Sitel delivers Return on Customer Investment (RoCI). Summary of Primary Job Responsibilities •Creates learning experiences that equip new and long-term associates to excel in their work environments through expert classroom instruction, on-floor mentoring and one-to-one skills coaching. •Modifies and presents training programs for representatives/agents. •Tracks and analyzes training programs by examining agent performance. •Recommends changes to training programs. •Conducts training programs for representatives/agents and first-line supervisors on new products/services, selling skills and/or system changes. •Participates in identifying program needs, obtaining technical data and scheduling programs. •Maintains training records.