Fond du Lac Jobs

Details: Turning waste into a resource Continuous Improvement Engineer Description: Responsible for developing, implementing and tracking the continuous process improvement, value creation and hands free hydro blasting services implementation at multiple DuPont facilities. Responsibilities • Identify and put in place effective solutions to improve customer industrial cleaning and maintenance operations by improving unit prices, reduced man hours, reduced equipment hours, reduced material and consumables cost, reduced number of times equipment has to be cleaned, reduced downtime, waste reduction, beneficial reuse, elimination of waste, improvement based on use of hands free hydro blasting equipment, reduced service cost, energy savings, reduced maintenance cost, reduced overtime cost, and improved process through Veolia’s advisory services even though Veolia may not perform the work (cost avoidance), or other areas on a case-by-case basis. • Drive project improvement activities using Performance Measurement Technology (PMT) software analytics and value tracking tools. • Ensure proper documentation and communication of improvement efforts to Veolia management and customer. • Work with operations, technical and business development cross-functional team to ensure cost savings and value creation efforts are being addressed, implemented and sustained. • Ensure safety measures are included in all business solutions and proper safety is practiced as an employee. Other duties as assigned by supervisor or designee as named by supervisor.

Details: Vendor MasterSpecialist – SAP Global ChemicalCompany – Houston TX JOB SUMMARY: We areseeking to hire a Vendor Master Specialist, who will report to the Master DataManagement Leader and will be based in the Houston, TX headquartersoffice. The Vendor Master Specialistwill be a member of the Global Master Data Management team, which supports theentire organization. Primary responsibility is maintaining SAP Vendor MasterData, while a strong understanding of Customer and Material master data is alsocritical. The ideal candidate is data-driven and enjoys interpretingenterprise master data into actionable data management policy and procedures.(S)he will assist with the continuous improvement of all data managementprocesses as it pertains to data governance and compliance. Candidate must beself-driven, able to solve problems, prioritize, meet deadlines, and communicateissues in a timely fashion. JOB RESPONSIBILITIES: 80% Operational • Create/manageSAP master data in SAP production and quality systems ensuring that all data iscreated to a high standard of accuracy • Supportsystem and user testing efforts for significant events and special projects,including role changes and their impact on user transactions • Ongoing andperiodic maintenance of all SAP transaction and master data records to ensuredata integrity and uniformity. • Investigateand develop tools for improving processes and for cleansing master data. • Closeliaison with all departments within ISC the organization responsible forauthorizing and testing Master Data, and related information types andcategories from a super user perspective 20% ContinuousImprovement Work closely with SAPTeam on all issues that are related to Master Data that effect transactionexecution to include the testing (pre-load) of mass changes as required. • Test new orupgraded SAP functionality with special emphasis on Master Data, as well asbusiness roles and responsibilities in support of Sarbanes Oxley relatedcontrols. • Report onSAP Master Data and information record accuracy, regularly and on an ad hocbasis. • Specify anyreports and work through change requests that may be needed to improve businessprocesses • Generalassistance and support to ISC Continuous Improvement projects / SAP projectsand non-SAP business systems and solutions

Details: Do you have the desire for growth, career advancement, and opportunity? At Quench, it's only limited by your drive to succeed! Quench is the largest bottleless water provider in North America - serving more than 50,000 customers, including over 40% of the Fortune 500. For nearly twenty years, Quench has focused exclusively on providing the best quality filtered water and the products enabled by it - such as ice, sparkling water, coffee and tea - to businesses across North America. Quench is looking for an energetic, ambitious Business Development Representative to join our team. You have the opportunity to be a key contributor at our corporate office, as the Business Development Representative will play an integral role in driving Quench’s continued growth and success. This is a critically important role within our company, as the Business Development Representative is typically the first Sales contact with prospective customers. Essential Duties: Responsible for making outbound calls daily to obtain appointments for the field-based sales representatives Display a professional demeanor and deliver outstanding client support to contribute to the core values of Quench Develop and execute business development strategies to acquire new customers Demonstrate strong selling and influencing skills to set up qualified appointments Track communications with customers, prospects and Sales Representatives in Salesforce.com Capture lead metrics and customer trends; present periodic proposals to management on ways to improve sales process Work within a team-selling structure to close business with the field-based sales representatives

Details: We are a leading supply chain software development company located just north of San Francisco. What sets us apart is that our field is untapped , and our SaaS product is leading the charge in revolutionizing our industry. We have made great strides in our product line, and now we are looking to grow our platform by hiring on a Senior Software Engineer to complement the team. We have been around for a few years and are already profitable . You will be at the ground floor of our technology direction. Now while development skills are important, we need an enthusiast who wants to leave a major imprint in our company. Think owning a piece of the pie! We are experiencing tremendous growth and that means career development opportunities within our company. What we offer Work from home options , full medical, Full dental, Competitive PTO, 401k, Flexible Work hours to avoid traffic, plus much more…

Details: A Sales position available for an individual who prefers one on one sales. You will be selling the number one, hearing health product and services to an elderly population. You will be in a professional office with a receptionist and a current customer base. You will be provided new prospects from out direct mail, newspaper, t.v., internet, and doctor referral sources. No cold calling. Office hours 9am-5pm Monday - Fridays. No weekends or evening hours. 100 K+ potential.

Details: COMPANY PROFILE: AgNew Mexico, Farm Credit Services, ACA is a $181.2 million rural lending cooperativethat provides financing for agriculture, agribusiness and rural real estate.The organization is headquartered in Clovis and has branch offices in Belen,Clovis and Las Cruces, New Mexico. Ag New Mexico is part of the nationwide FarmCredit System, the nation’s oldest and largest source of rural financing, whichhas been financing farmers, ranchers, and agribusinesses for almost 100 years. JOB PURPOSE: This position performs activities thatfocuses on learning accounting processes related to cash management, accountspayable, journal data entry, account reconciliation, wire transfers, financialreporting, and records retention. Theposition will perform entry-level professional accounting work that is basic innature and work under close supervision.

Details: Summary The Sales Manager is responsible for leading the sales department, responsible for operations, sales performance results, employee supervision, and customer satisfaction in sales department. Essential Duties and Responsibilities include the following. Other duties may be assigned. Responsible for improving sales and operations. Responsible for department hiring & discipline decisions. Maintains Customer Satisfaction score at or above company standards. Assists sales team with processing or completing sales. Trains and supervises sales team. Develops promotions to motivate sales team. Sets schedules for sales team. Oversees department inventory. Interacts with customers to ensure customer satisfaction. Responsible for sale price & trade-in appraisals decisions. Reinforces company policies & adheres to policies. Encourages compliance with applicable laws & regulations. Completes end-of-month physical inventory & required management reports in a timely fashion. Attends required manager meetings. .

Details: Our client is looking for an experienced Drafter with experience in both Field Drafting and CAD Drafting for an assignment in Houston, TX (77504) The likely candidate will meet the following requirements: • 5-10 years hands on drafting experience • Experience creating P&ID’s in AutoCAD • Experienced in QA/QC of both Field Drafts and CAD Drawing We will be setting up interviews next week and are looking for someone that can start work ASAP! Apply now for consideration! Why Kelly ® ? Kelly puts you in charge of your career, with access to cutting edge projects and technologies in industry leading organizations. Top companies throughout the world have trusted Kelly as a premier source of engineering talent and services since 1965. And engineering job seekers know Kelly as a firm with an unmatched reputation for quality, integrity and professionalism. Whether you seek the variety and flexibility of working on short term project engagements, or prefer contract-to-hire or direct hire placement with our clients, apply with Kelly to explore opportunities that suit your specific professional interests. About Kelly Services ® Kelly Services, Inc. (Nasdaq: KELYA, KELYB) is a global leader in providing workforce solutions. Kelly ® offers a comprehensive array of outsourcing and consulting services as well as world-class staffing on a temporary, temporary-to-hire, and direct-hire basis. Serving clients around the world, Kelly provided employment to more than 555,000 employees in 2014. Revenue in 2014 was $5.6 billion. Visit kellyservices.com and connect with us on Facebook , LinkedIn and Twitter . Download WorkWire ™ , a free career and employment resource iPad® app by Kelly Services. iPad is a trademark of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females, Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is committed to employing a diverse workforce.

Details: Job Description: MasTec Network Services has designed, constructed, and maintained successive generations of telecommunication networks for a wide variety of providers, and our work continues to support the world's most advanced fiber optic and copper networks in the country. We're constantly striving to evolve right alongside telecom technology developing innovative solutions that help our partners deliver the highest quality services to their customers. MasTec Network Services has an opening for a Level 4 Installer. The Technicians must be located from Vero Beach to Miami Required Skills: Have a minimum of 6 years experience or equivalent as determined by the Installation Supplier and demonstrated to AT&T in the equipment system/environment (e.g. common system). Have Switch, Transport, and Power experience) & Be capable of performing the same work operations/job activities as a Level 3 installer without supervision or direction Be capable of performing as the Installation Suppliers in-charge person Be capable of performing additions, removals, wiring connections, and modifications on working equipment and circuits Level 4 work operations/job activities may include: Circuit modifications Software adds or upgrades Power transition work Addition or removal of batteries Addition or removal of circuits on working power distribution sources Equipment testing and turn-up Overseeing volatile work activities Job-site supervision of subcontractor work Additions, modifications, or removals to Power Boards Additions, modifications, or removals to Engine Generator

Details: Kelly Services is now hiring for multiple shifts with Altec in Elizabethtown. Altec specializes in the manufacturing and final assembly of aerial devices for the telecommunications and utility industries. Kelly is recruiting those who have assembly or manufacturing experience. If you are interested and qualified, attend our job fair at the Kentucky Career Center, 233 Ring Road Elizabethtown, KY 42701. We are currently taking applications Monday and Wednesday, noon - 4:00 pm.

Details: Atlantic | Pacific (A | P) is a fourth generation real estate company with its origins in New York and has expanded through the years across the country. Since the mid 1970’s, A | P has purchased, developed, leased and managed residential and commercial properties throughout the United States. At Atlantic | Pacific, our Culture is fundamental to our success. At all of the Atlantic | Pacific Companies, we recognize that we are in the ‘people’ business and that our #1 resource is our team. We encourage every one of our employees to continue to learn and develop their business skills and real estate knowledge by providing training, mentoring and opportunities for professional advancement. Our commitment to providing each employee with a strong sense of contribution enables us to attract and retain top talent in each of the markets we serve. Our property management company is seeking for an upbeat and highly motivated Recruiting and Payroll Assistant for our corporate office located in Boca Raton, FL. Responsibilities include: Assist Recruiter with talent acquisition process including but not limited to maintain job postings, conduct phone interviews, scheduling, background screening, and pre/post-employment paperwork. Assist Human Resources Specialist with payroll including but not limited to: ensure timecard exceptions are cleared, collect and print overtime, timecard and termination reports, and input data including but not limited to reimbursements, bonuses, commissions, gratuities, tips and deductions. Distribute and input new hire paperwork into HRIS and file once completed. Respond to employment verification requests. Enter change in status information into HRIS including but not limited to direct deposit, name and address changes. Perform customer service functions by answering employee requests and questions. Participate in annual open enrollment. Perform other Human Resource tasks or assist with projects as directed by Human Resources Generalist and/or Human Resources Director.

Details: Staffmark has several Electrical Estimator positions available and ourclient is a growing company looking for bright, kind, and goal-oriented peopleto join their amazing team. In this position you will be responsible for estimating work for bids anddeveloping design build work plans. Additional job dutiesinclude: Bidding commercial jobs in order to provide accurate budgets and purchase orders Entering bids into a computerized estimating system Following bid document requirements Analyzing market pricing Working with the Project Manager for price changes or field change orders Working closely with Architects

Details: Public Relations Assistant: Entry Level American Enterprise Solutions has an immediate need for a PR & Marketing Communications Associate to join our growing team. We offer a competitive compensation package, excellent benefits and room for advancement! We are a rapidly-growing promotional marketing company, applying a customer-friendly, direct, results-driven approach to our marketing research and sales. Because of our proven success and expertise, we continue to obtain new clientele as we dramatically increase our clients' product exposure, sales and brand recognition. Availability includes: Advertising & Brand Exposure Marketing & Account Satisfaction Public Relations Associates Assistant Management What American Enterprise Solutions has for you: Rapid growth and advancement Competitive compensation Sales and marketing experience Energetic and goal oriented team environment Travel Experience At a base level, American Enterprise Solutions trains entry level team members to act as liaisons between clients and prospective customers in the Roanoke business market. On a management level, American Enterprise Solutions acts as an advisory agent to marketing firms within the organization as well as prepares recently-promoted Managing Partners to oversee new markets and campaigns. Our plan is to double in size by the end of 2015. We need goal oriented team members who have the entrepreneurial mind set to contribute to our growth. Send us your resume if this describes you and your interests.

Details: Are you a Sr Financial Analyst with experience in Financial Planning and Analysis? If you are, I have a client who is looking for a FA with financila analysi, modeling, forecasting and reporting experience to assist and support the FP&A department. Must have Hyperion report writing experience.

Details: G2 SECURE STAFF INTERNAL JOB POSTING DIRECTOR OF OPERATIONS Los Angeles International Airport, CA Los Angeles, CA COMPANY OVERVIEW: G2 Secure Staff, L.L.C. (“G2"), an industry leader and premier provider of customer support services to the aviation industry headquartered in Irving, Texas, is seeking dynamic, customer driven leaders to join our growing organization. With operations in over 50 airports across the country and over 5,500 employees, G2 provides a full complement of above and below the wing services to the US domestic airline industry. G2’s sustained growth continues to create management opportunities in most major cities nationwide. We pride ourselves on our integrity and commitment to our clients. We value the long-term relationships we’ve established with the major airlines serving the United Sates. We provide our employees with an environment that fosters productive, long-term employment, ample advancement opportunities and the development of inspiring leaders. DESCRIPTION: G2 is looking for dedicated, energetic and customer service oriented individuals to fill the position of Director of Operations for passenger services, cabin appearance and cargo operations of a key customer account in the Los Angeles International Airport. The ideal candidate must possess a proven track record with a minimum of ten (10) years of progressive senior level management experience in operations and customer service in airport services, aviation, or airline industry. Previous leadership experience in the airline services support industry is preferred with prior management of an employee base of 500 or more. This role requires management of an employee base of 700 consisting of airport service employees, supervisors and managers; operational management of above and below the wing airport services; financial management of local budget and key performance metrics; as well as developing and maintaining positive client relations. JOB SPECIFICATIONS: • Manage the day-to-day airport service operations with primary responsibility for scheduling and staffing to meet the changing needs of the client while managing payroll hours within the established budget. • Manage local budget and monthly key performance metrics to ensure all financial and operational goals are met consistently • Maintain positive Client Relations at all times, effectively communicate with senior airline management and project a positive image in responding to inquiries from airlines, staff and the public. • Maintain good employee relations and foster positive employee morale. Resolve employee concerns in an efficient and effective manner. • Ensure all Key Performance Metrics are met or exceeded including dependability, timeliness and audit quality scores • Responsible for overall duties at operation such as hiring/terminations, counseling, administrative duties, client relations, FAA/TSA relations, training, payroll processing, client invoicing, State licensing, scheduling, and employee relations • Manage the day-to-day operations with primary responsibility over scheduling/staffing, managing daily budgeted hours, payroll and limiting overtime of the operation • Knowledge of Above (Terminal Operations) and Below The Wing (Cabin Operations) processes and procedures • Resolve customer service and operational problems throughout the operation • Prepare operational reports and correspondence to both Corporate Office and Client • Develop and monitor budges and spending; Actively seek out cost reduction ideas • Maintain good employee relations. Handle employee problems in an efficient and effective manner • Client Relations - Effectively communicate with senior airline management and project a positive image in responding to inquiries from airlines, staff and the public • Act as liaison among local airport/airline managers, FAA representatives and company • Adhere to company policies and procedures and participate in achievement of company objectives • Perform quality assurance service audits as directed to conform to client specifications and/or procedures • Oversee/conduct investigations and Boards of Inquiry (BOI) when necessary • Coach and counsel personnel and provide guidance to team on customer service and performance issues • Perform other duties as requested Provide senior support to local management teams to ensure successful operations. • Secure financial and operational resources • Partner with the Pricing Specialist/Finance presenting successful ramp staffing model for RFP and bid responses. • Must be able to perform all duties of subordinate employees when necessary. • Must be familiar with all pertinent regulations. (Company/Client/Government Agencies). • Schedule personnel daily and furnish copy to Sr. Corporate Director / Officer. • Monitor client / location management activity and makes adjustments as needed. • Ability to adapt and implement technology to improve efficiency and service to gain a competitive advantage • Review labor reports to insure billing for accuracy. • Provide project management leadership with new business start-ups • On call 24 hours per day. • Perform other duties as requested.

Details: A privately owned Dairy Feed ingredient company needs to add a Dairy Nutritionist with an advanced degree to their team! This is a great opportunity that allows for on farm work, providing nutritional consulting for end producers as well as feed dealers, cold calling to potential dairy herds with the ability to present information about the company’s services and products (pre-mix feed and minerals) in a sales role generating new business, collecting forage samples for nutrient analysis, formulate custom diets and least cost ration balancing for calves, heifers, and mature cows during each production stage. Offering a competitive base salary with a generous commission structure. An opportunity driven individual who can take over accounts already in place, and bring on new customers would be the perfect fit! Requirements Masters or PhD degree in Animal Nutrition, or related field Dairy focused experience Strong communication and computer skills Ability to use software to balance rations Ability to multi-task Compensation and Benefits Competitive base Salary Generous Bonus structure Full Benefits Please contact Bria Clark with gpac for more information on this or any other positions you may be interested in. Keywords: Nutrition, Sales, Health, Feed, Ruminant, Dairy, Ingredients, Additive, Consultant GPAC (Growing People and Companies) is an award winning search firm specializing in placing quality professionals within multiple industries across the United States over the past 24 years. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time

Details: Job Description Position: Flexible Choices Advisor Reports to: Flexible Choices Coordinator Overall Description : The Flexible Choices advisor is responsible for the enrollment and orientation of participants interested in this Choices for Care option. Other primary duties include initial support to participants in learning how to develop a budget to best meet their ongoing support needs, how to hire and supervise employees and provision of periodic support through monthly participant contact. Program Description: Flexible Choices is a program for the elderly and people with physical disabilities who receive long-term care Medicaid waiver funding. It allows participants to have more choice about how to use their funding to meet their ongoing personal care needs. As a Flexible Choices advisor you will be working closely with participants, their families, Long Term Care Clinical Coordinators, ARIS Solutions (payroll agency), and the Transition II nurse contractors. Responsibilities: • Conduct initial visits with participants in their homes for orientation and enrollment purposes • Work with Excel to help participants develop their service budgets • Complete accurate paperwork and meet deadlines • Maintain contact with and on-going support for participants • Problem-solve with the participants regarding options within Flexible Choices • Return calls in a timely manner • Visit participants as needed • Maintain participant files • Monitor participant budgets and utilization • Attend Transition II and State waiver team meetings • Answer participant questions regarding the Flexible Choices option and about potential community resources • Work with participants to address/facilitate non-payroll reimbursement requests for case management services to ensure payment within 5 months of service • Provide the coordinator with copies of allowances for participants in order to schedule necessary ILA’s at the end of every month • Notify and collaborate with the coordinator regarding new referrals and change requests • Send change requests to assigned RN • Provide allowances and participant checklists to the coordinator upon participant start and closure dates • Certify the ability of the consumer or surrogate employer to manage services • Report suspected cases of abuse, neglect and exploitation • Report suspected cases of Medicaid Fraud • Keep coordinator apprised of ongoing issues with employer ability, Medicaid fraud and other circumstance involving a participant’s health, safely and independence • Maintain updated participant demographic information • Develop an understanding of the overall agency mission and the general purpose of all services • Work, as a team, with other agency employees and clientele • Perform other tasks as requested by the Flexible Choices Coordinator and Executive Director I have received the Flexible Choices Advisor job description and I am aware I may ask questions about it at any time. __________________________________ _______________ Flexible Choices Advisor Signature Date 5-14-15

Details: Heroes - Join our TEAM!! You served our country with Honor and Integrity, AND you have Culinary Training. Now take those skills and join our highly acclaimed Culinary Team. Here’s what you will need: Food Service Specialist designation or equivalent. E-5 rank, or above. Ability to relocate to further career advancement. You can expect a Culinary Operations Leadership Roadmap that will develop your skills and take your career to the next level. As you go through our Career Continuum, you will become Teacher, Coach, Mentor, Master in the following areas: Culinary Knowledge and Restaurant Systems Flawless Execution Leadership Development Coaching and Mentorship Financial Performance Join The Cheesecake Factory, a leader in the industry, and grow your career. Position Overview: The Kitchen Manager (KM) is responsible for all kitchen operations on an opening, mid- or closing shift, including supervision of all kitchen staff and staffing levels, safety and sanitation, housekeeping, and made from scratch food production related activities. The KM ensures that the shift is run in a smooth manner with a focus on “Quality” while attending to any unexpected problems or emergencies that may arise. The Manager is assigned a work group, Line Cooks, Pep Cooks or Dishwashers. The Manager is responsible for staffing, scheduling, financial goals and staff development of the assigned work group. Key Duties & Responsibilities: People: The KM oversees kitchen operations during a shift and is responsible for about 20-25 staff (line/prep/dish) within the kitchen. Our KMs build the quality and morale of our kitchen staff by selecting, scheduling, training, developing, mentoring, managing and leading a workgroup according to our First Commitment: People, Our Greatest Resource Quality Profits: The KM has contributory financial responsibility for food costs, labor costs and kitchen supplies for the kitchen. Our KMs set operational goals and plans to achieve or exceed written budgets, then direct staff and utilizes kitchen systems, schedules, tools and procedures to attain those goals Operational Excellence: The KM maintains food quality and safety standards, overseeing all phases of food procurement, production and service, including, inventory and ordering, storage and rotation, food preparation, recipe adherence, plate presentation, and service and production time standards. Our KMs achieve these standards through daily line checks and food reviews, response to guest feedback/scores, ongoing maintenance/housekeeping, and staff training/supervision. Benefits: This position offers industry-leading benefits and an average 55 hour work week with 2 days off consecutively Qualifications Must have 2+ years of kitchen management experience in a full service, moderate to high volume restaurant, or equivalent military food service experience. Solid track record of success in previous assignments demonstrating upward career tracking Strong communication skills Strong leadership skills Culinary school background a plus Ability to speak and understand Spanish a plus Able to work ten hour-plus shifts plus ability to stand, sit or walk for extended periods of time Able to grasp, lift and/or carry up to 50 lbs as needed Finger/hand dexterity to operate kitchen machinery, knives, etc Able to withstand changes in temperature, occasional smoke, steam and heat and work in a confined area Must possess hearing, visual and sensory abilities to observe and detect emergency situations; also to distinguish product, taste, texture, temperature and presentation and preparation About Us: As America’s favorite restaurant, recognized as one of the FORTUNE " 100 Best Companies to Work For®" in 2014 and 2015, The Cheesecake Factory is always looking for talented, passion-driven managers to add to our team. We are opening restaurants domestically and internationally, so if you are open to relocation please be sure to indicate on your application. The Cheesecake Factory Incorporated is an Equal Opportunity and E-Verify Employer and provides reasonable accommodations consistent with its legal obligations.

Details: DISYS is currently seeking a Network Service Delivery Manager for a 6 month Manage Service project to manage an enterprise Data Center, fulfill responsibilities of the network architecture, managing the engineering team, and meet deadlines for the company's merger and acquisition. Duration: 6 Months Title: Network Service Delivery Manager Primary Function: The Network Service Delivery Manager will be responsible for leading a team of network administrator, engineers, and architects to design, optimize, deploy and operate client’s WAN, LAN, WLAN, and Voice Infrastructure. This is a hands-on role that will require the direct involvement in all decisions and work necessary to operate this dynamic and evolving technology environment. The Manager will work closely with business and technology partners, customers, vendors and management at all levels to successfully deliver world-class technology services to client. This Network Service Delivery Manager will be eligible for a completion bonus!

Details: At Cox, we connect people to the things they love. Now we’d like to connect with you. Cox Communications is currently seeing a Universal Home Technician to play a pivotal role in the continued stability and growth of our organization. As a Universal Home Technician , you will serve as a front-line representative of the Cox brand and be a key member of a supportive, service-oriented team that: Installs, disconnects, reconnects, adds, changes, and troubleshoots video, telephony, and high-speed Internet services at customer locations. Educates customers regarding their existing and new services, promotes other Cox services, and proposes solutions to customer problems. Takes whatever actions are required to deliver a great customer experience. Lives the Cox Values, by completing work to the highest quality standard in the most productive manner. Unleash your potential with Cox Communications as an Universal Home Technician, where you’ll be enhancing the lives of Cox customers and your career. The Cox Communications Difference Cox Communications is more than just a place to work. We strive to create an environment that nurtures personal development and the opportunity to build on your talents. Our employees are our most important resource. To demonstrate the value we place in our employees, Cox offers competitive salaries, an excellent benefits package (healthcare, pension, and 401k) and a best-in-class working environment. We are committed to having a diverse workforce that reflects the communities we serve. We embrace and foster an environment that builds on the unique talents that come from a variety of people and perspectives. Keep reading to learn more about the role and to apply to join the Cox Communications team today! Primary Responsibilities and Essential Functions Drives Company vehicle between office, warehouse, and work sites. Works outside on a customer’s premises or within a customer’s home. Works on regularly scheduled days as well as unscheduled days and beyond regular work hours, as required. Reports to a Field Service Supervisor. Follows all Company standard safety practices in the course of performing work activities. Prepares for daily work assignment by requisitioning equipment and supplies from warehouse, and stocking vehicle as needed. Maintains company truck and other equipment per service requirements and safety guidelines. Drives a company truck between office and/or home, warehouse, and work sites in a safe and courteous manner, and in accordance with all laws and company policies. Monitors Workforce Administration System (WFA) throughout the day for information regarding changes to work schedule and for information about current installation. Communicates with dispatch (via WFA, radio, phone) for connection assistance, status on current install or new service requests. Consults with supervisor and other technicians for advice and assistance as needed. Interacts with customers in a professional, courteous manner including when responding to escalations and repeated customer concerns. Educates customers in the use of installed products. Promotes Cox services to generate new accounts, service upgrades or additional services by explaining the advantages of additional products and services Explains waivers, agreements, customer release forms. Completes work order on paper or WFA in accordance with Company standards. Ensures that customer completes invoice. Explains charges and billing procedures. May also collect money/payment from customer (local practices vary). Cleans work area upon completion of job. Participates in team meetings as scheduled. Attends job-related training that may include initial training, refresher training, product and service updates. Applies knowledge and skills acquired through follow-up training to the relevant aspects of their work activities. Completes paperwork accurately, and reports and records work order status updates via WFA/ARU and/or Dispatch. Follows procedures to deposit and close out batches (when applicable). Works on regularly scheduled days as well as unscheduled days and beyond regular work hours due to customer or operational demands. Installation: Installs, upgrades, and/or disconnects Cox broadband products and services including video, telephony, and HSI following prescribed procedures. Uses small hand tools, power tools, and test equipment. Ensures that service operates within prescribed parameters. Troubleshooting: Attempts to identify and remedy sources of video, telephone, and HIS service or customer-perceived problems. Works with alarms, low voltage electricity, and color-coded wires.