Wausau Job Listings

Details: Medical Billing & Collections Manager- Nashville, TN *Relocation assistance is available for those who qualify* Role of Job: Perform resolution-oriented collections and follow-up to achieve cash recovery, A/R resolution goals for assigned hospital receivables, along with additional responsibilities and/or tasks as assigned by Project Manager. The Medical Billing & Collections Manager will act as an escalation point for team members. Medical Billing & Collections Manager Responsibilities: Identify AR trends, research and communicate those trends and resolution recommendations to clients as needed Oversee collections and follow up on existing A/R Research and resolve any billing errors Responsible of interviewing, hiring and training new employees Works with team to reach daily, weekly, monthly client goals Management of team in reviewing client/team goals Supervise and mentor team members by providing performance feedback, recommending additional areas for training and disciplining as necessary Consistently upholds the Xtend Healthcare Principles and Values Specialized process management as assigned Will handle escalated/high priority account work, audit and feedback Answer questions for team members Prepares for, attends, and communicates on client conference calls Stays informed of guidelines and regulations related to projects worked

Details: Associate Dean of General Studies and Learning Center Associate Dean of General Studies and Learning Center Position Summary This person will portray a broad institutional perspective, which supports the College’s mission, vision, and goals while fostering and creating an environment which strives to anticipate and meet customer needs. A Middle Leader will support a shared leadership culture through participation in and facilitation of teams. This person is accountable for developing and implementing the means to accomplish the College’s goals. Middle Leaders will provide support and leadership in NTC’s core beliefs or guiding principles/values of learner focus, continuous learning, and innovation, access service to community, diversity and culture of professionalism. Associate Dean of General Studies and Learning Center A. Hire, train, supervise, and evaluate faculty district wide. B. Provide assistance in design, development, and implementation of operational, capital, and grant budgets within division. C. Provide leadership and support with divisional staff to: • Schedule, facilitate, and assist with team meetings and communication. • Coordinate the development and implementation of divisional processes and procedures to ensure learner success. • Schedule division resources as needed. • Provide leadership with advisory committee functions. • Provide support and leadership with program implementation. • Design, develop, and implement new product development. • Facilitate curriculum modification. • Provide support and leadership with capital equipment process. • Design, develop, and implement team and division action plans. • Coordinate professional development throughout division. • Provide support and leadership in quality review process. D. Assist grant responsibilities to include working with the grants office in the development, implementation, management, and evaluation of current and future grant funded projects. E. Work collaboratively and provide leadership for district wide initiatives. F. Work collaboratively and provide leadership for district wide initiatives that support K-12 partnerships. G. Supervise the staff and functions of alternative high school. H. Work collaboratively and provide leadership for district wide initiatives that maintain and support the quality of instructional delivery. I. Assist with the day-to-day operations in any task where the Dean needs additional support. J. Other duties as assigned. Our Comprehensive benefit package includes the following: Health and Dental Insurance Vision Insurance Life and Long-Term Disability Insurance Wisconsin Retirement System 403(b) Pre-Tax Retirement Savings 457 Deferred Compensation Plan (Pre-tax & Roth Option) 529 Plan Section 125 Flexible Spending Account Paid Holidays, Vacation and Sick Leave Professional Development

Details: Skilled Mechanic Wausau, WI Service Motor Company located in Wausau is looking for a Skilled Mechanic

Details: Service Representative One of the Nation’s major suppliers of in-home oxygen & respiratory therapy seeks a Service Representative. Responsibilities include making oxygen deliveries (cylinder and concentrator) and equipment checks to a patient bases on a daily route. Also instruct patients in the safe and proper use of respiratory equipment. May perform minor equipment repairs. Will be responsible for the maintenance of a company vehicle. Works on-call evenings and weekends on an as scheduled basis.

Details: Hanesbrands is seeking an energetic self-starter to sell and merchandise our products in retail stores.. Responsibilities: Retail selling and merchandising of Women’s Branded Intimate Apparel and Hosiery Products from Bali, Playtex, Maidenform, Lilyette, Donna Karan, DKNY and Hanes as well as Men’s Branded Underwear, Sleepwear and Activewear Products from Hanes, Champion and Polo Ralph Lauren. Sales associate training. Working with store management to acquire space and execute promotions. Territory includes department, mid-tier and mass class of trade in the Women’s Intimate Apparel and Men’s Basic areas. A critical requirement of this position is to measure female consumers to determine the proper fit for bras and various other undergarments and intimate apparel in the privacy of the women’s fitting room on a regular basis. Stamford/Norwalk, CT area servicing retail stores within the following zip codes: 06901, 06854.

Details: Hanesbrands is seeking an energetic self-starter to sell and merchandise our products in retail stores.. Responsibilities: Retail selling and merchandising of Women’s Branded Intimate Apparel and Hosiery Products from Bali, Playtex, Maidenform, Lilyette, Donna Karan, DKNY and Hanes as well as Men’s Branded Underwear, Sleepwear and Activewear Products from Hanes, Champion and Polo Ralph Lauren. Sales associate training. Working with store management to acquire space and execute promotions. Territory includes department, mid-tier and mass class of trade in the Women’s Intimate Apparel and Men’s Basic areas. A critical requirement of this position is to measure female consumers to determine the proper fit for bras and various other undergarments and intimate apparel in the privacy of the women’s fitting room on a regular basis. Seattle (North), WA area servicing retail stores within the following zip codes: 98037, 98125.

Details: Hanesbrands is seeking an energetic self-starter to sell and merchandise our products in retail stores.. Responsibilities: Retail selling and merchandising of Women’s Branded Intimate Apparel and Hosiery Products from Bali, Playtex, Maidenform, Lilyette, Donna Karan, DKNY and Hanes as well as Men’s Branded Underwear, Sleepwear and Activewear Products from Hanes, Champion and Polo Ralph Lauren. Sales associate training. Working with store management to acquire space and execute promotions. Territory includes department, mid-tier and mass class of trade in the Women’s Intimate Apparel and Men’s Basic areas. A critical requirement of this position is to measure female consumers to determine the proper fit for bras and various other undergarments and intimate apparel in the privacy of the women’s fitting room on a regular basis. South Charlotte, NC area servicing retail stores within the following zip codes: 1028211, 28273, 28105, 29730, 28173 (South Park, Pineville, Mathews, Rockhill, Waxhaw, NC)

Details: General Description of Duties: Job responsibilities include but are not limited to: the pickup and delivery of cargo trailers, the pick and delivery of cargo to and from various destinations usually within proximity of the consolidation/distribution center, and the loading and unloading of trailers utilizing the same techniques, technology and procedures as a dock worker. Actual duties and schedule may vary depending on terminal location. This is a 'casual' position and employee must be willing to work evenings, weekends and on an as-needed basis.

Details: JOB SUMMARY : Individual will be responsible for delivering petroleum to various Holiday Stationstore locations. Hours of shift are generally 12 hours long (eg. from 6 A.M. to 6 P.M. or from 4 A.M. to 4 P.M.), five days a week (60 hour work week). RESPONSIBILITIES : Drive a tractor-trailer transport which contains approximately 8,700 gallons of petroleum to various metro and non metro locations Load the trailer at various terminal locations Unload the trailer at various store locations Perform vehicle inspections before each shift Complete appropriate paperwork Re-fuel the tractor Clean the inside of the tractor after every shift Must be able to effectively communicate at all loading facilities

Details: Cytec currently has an opportunity for a Global MES Automation Engineer in their Greenville, TX location in response to growth! Cytec Engineered Materials (CEM) is a global provider of technologically advanced materials making it possible for designers and engineers in aerospace, high-performance industrial and other extreme-demand environments to anticipate their time, performance and quality requirements. Our markets include commercial aerospace, military fixed-wing aircraft, civil and military rotorcraft, business and regional jets, and high-performance industrial and automotive. CEM's portfolio includes high-performance, pre-impregnated composites and adhesives, ablatives, carbon-carbon materials for high-temperature applications, high-temperature silicone-based sealants, a variety of specialty thermoplastic materials, and PAN and pitch-based carbon fibers. Job Requirements The Global Manufacturing Execution Systems (MES) Automation Engineer is responsible for the successful delivery and support of MES projects to our manufacturing sites. The MES/Automation Engineer provides technical leadership and coordination in the design, development and implementation of complex applications, databases, and information systems meeting the industry standards. The MES/Automation Engineer is expected to develop into a technical authority with a firm grasp of project management principles and tools, mentoring and commercial skills. Job Duties Responsible in leading all phases of assigned MES solutions, including requirements gathering, detailed design, development, commissioning, documentation, and user training Provide field and remote engineering support, both individually and in a team environment, to multiple, dedicated site Manufacturing Execution System (MES) and Batch Solutions. Identify and implement enhancements and assist with program and lifecycle management functions Coordinate development of scope with users and manage vendors to design, implement and deliver overall MES and Batch system integration solutions following the industry standards of S95 and S88 Responsible for the change management process of the existing applications, ensuring standardization and version control across sites Individual will also need to be capable of mentoring others on the Wonderware MES suite of applications while performing project execution tasks Train engineers, operators, and technicians on the new systems

Details: SIU Specialist The SIU Specialist is a Full Time position in the Special Investigation Unit open to those candidates with 5+ years of insurance P&C claim adjusting experience. The candidate will assist in identifying suspected fraud claims, reviewing claim documents, developing and recommending investigative actions, and performing all field follow-up investigation. The position is home based and requires travel in the described area. The SIU division encompasses complex claims investigations, suspicious and fraudulent claims investigation, reports to and coordination with law enforcement or state fraud bureaus for regulatory compliance and criminal prosecutions, and corporate investigations. The SIU also conducts training sessions for adjusters, supervisors and other staff on anti-fraud and claim related topics. The SIU Specialist may on occasion visit SIU client claims offices and provide assistance on suspect claims, and be engaged in providing fraud awareness training to adjusters, underwriters, and others. *****Must possess a valid state of Wisconsin Private Investigator's License prior to consideration for employment***** Job Functions Investigative consulting on designated SIU client claim files; Field investigation on suspected fraud cases; Conduct Fraud Awareness training for client offices Assist with presentations of potential criminal cases to DA/DOI; Traveling in local region will be up to 70%.

Details: Title: Design Mold Supervisor Location: Elberfeld, Indiana North American Lighting (NAL) , a member of the Japan-based Koito family of companies, is a leading manufacturer of automotive lighting products. Together we form a cohesive network bringing Koito technology to people around the world. This global presence not only helps answer customer needs and facilitates stable product supply, but gives us unique strengths in capitalizing on new opportunities worldwide. North American Lighting (NAL) currently has an opportunity for a Design Mold Supervisor to be located at our facility in Elberfeld, Indiana ! The Design Mold Supervisor knows and applies a variety of tooling and machining concepts, practices, and procedures. Works under general supervision performing tasks that are varied and complex in nature. Relies on experience and judgment to plan and accomplish goals that require a wide degree of evaluation, originality, latitude, and independent judgment. Directs the work of other employees. Working supervisor who oversees and coordinates the work of the Mold Designers and CAM Modelers, d esigns thermoplastic/thermoset injection molds, and assists Tooling Engineers with regard to design issues. Job Responsibilities: Oversees and directs the work of the Mold Designers and CAM Modelers Designs thermoplastic/thermoset injection molds to produce lighting parts in accordance with company manufacturing standards and customer product requirements Recommends the design software and computer workstations for mold design purposes Develops the mold design standards as well as the mold design standard manual Works closely with Tool Engineers and tool shop staff to ensure proper design for ease of maintenance and workability Provides technical support and training to Tooling Engineers for new mold designs implemented into production Provides technical support for continuous improvement of injection mold development Stays current with latest design software improvements and upgrades Oversees the budget for the mold design department Performs other duties as assigned

Details: TATA has a need for a Senior Service Management (ITSM) Consultant Location: Anywhere USA/Nationwide At TCS, we achieve real business results that allow our clients to transform, and not just maintain, their operations. Our IT services, business solutions and outsourcing bring our clients a level of certainty that no other competitor can match. Our clients will experience requirements being met on time, within budget and with high quality; greater efficiency and responsiveness to their business; and the ability to shift investment to strategic initiatives rather than tactical functions. As an IT Service Management Consultant you will deliver consulting services in the Service Management (ITSM) area. You will be responsible for understanding and assessing the current ITSM processes and tools, identify gaps, practices, and providing recommendations, as well as providing consulting services to various Customers of TCS, contributing to the growth of TCS and the Consulting Business and its Global Brand. Since this is a consulting role you can expect to travel up to 80% of the time to and from client sites on the East Coast and Midwest. Responsibilities: · Define and Improve TCS’s overall Service Integration (SI) offering · Support major TCS bid teams with presales activity related to SI including taking the lead on defining SI proposals · Work with delivery teams within TCS to develop cross-discipline approaches to SI · Design and deliver SI solutions for clients · Advise clients on strategies for successful Service Integration · Develop ITIL, CMMI, ISO 20000, ISO 385000 and COBIT based solutions for the effective delivery of SI · Identify ITSM and other toolsets suitable for use in an SI environment · Promote the concept of SI both internally to TCS and externally · Grow consulting revenue through existing and new client accounts · Leverage consulting opportunities to drive downstream revenues for TCS · Build market profile in this area – conferences / articles / direct marketing · Provide thought leadership – strategic thinking, innovative ideas, methodologies · Work within TCS towards defining the innovative offerings as part of TCS’ Service Management offerings · Supervise a team of 2 to 5 consultants (senior, middle, and junior level) depending on the engagement Required Knowledge and Skills: Senior management experience of managing IT services provided by multiple suppliers In-depth knowledge of ITIL 2011 edition®, ISO 20000, CMMI-SVC ® and working knowledge of CMMI® 1.2,CoBIT 5® and ISO 38500 Working knowledge of IT Service Management products such as ServiceNow, Remedy®, OpenView ®, Tivoli®, Assyst etc. Working knowledge of architectural frameworks such as TOGAF and OBASHI Program management experience Working knowledge of contract law Experience of delivering multiple ITSM processes beyond the incident, change, problem and service level management sub set Proven ability for Good Service Improvement Program planning and team leading skills Ability to clearly articulate Model based Process Improvement benefits to Client Managers and Senior Executives Pre-sales and full lifecycle process consulting experience Thought leadership and influencing IT-Senior Management level Good working knowledge of Service Management current state assessment and gap analysis Ability to support Organizational Change within client organizations Good quantitative and analytical skills Good peer-group contacts Senior Service Management (ITSM) Consultant Job Requirements Include: 10+ years’ experience working in a project / consultancy environment ITIL v3 Certification is required/Masters certification TATA is your next Opportunity…Offering Great Benefits & Competitive Salary Submit Your Profile Now!

Details: We are seeking a responsible and hard-working Store Manager to join our growing team of professionals in a Hanesbrands Outlet Store. This position offers a competitive salary and excellent benefits for full time employees. Under direction of Regional Manager lead a branded retail business that generates superior retail returns and provides America’s best brands in intimate apparel. Supervise the store team to achieve sales objectives, leading store team in all store activities, maintaining store policy and procedures, and assuming responsibility for the operations and merchandising functions of the store. Benefits: We believe in offering our Store Managers a competitive salary and excellent benefits package for full time employees. To learn more about our pay and benefits, please apply today! Achieve store sales objectives supported by monthly promotional activities, sales training, and bra fits service. Provide customers with outstanding service by training all employees on proper service techniques. Supervise store personnel in all phases of store activities to ensure proper store operation. Assume responsibilities for budget control, shrink, overall operation and merchandise presentation within the store. Responsible for taking annual physical inventory. Procurement of selected basic stock products to be marketed through the store with approval of Merchandise Manager. Insure that all merchandise is displayed and merchandised properly, keep Merchandise Managers informed of out-of-stock, slow sellers and problem merchandise. Set team member selling goals in accordance with sales plan. Profitably manage store payroll and financial budget. Responsible for maintaining accurate records and controlling expenses to achieve budget objectives. Recruit, select and train store staff. Evaluate team member job performance per established guidelines. Ensure adequate staffing. Hours: Minimum 42 hours (additional hours if coverage is needed) Holidays and Weekends as necessitated by peak customer traffic Overtime as necessary (peak selling periods, scheduling demands) Assist on the sales floor including cashiering and servicing customers. An appropriate candidate for the Hanesbrands Outlet Store Manager will be someone who can measure strictly female consumers to determine the proper fit for bras and various other undergarments and intimate apparel in the privacy of the women's fitting room on a regular basis.

Details: Footlocker.com / Eastbay / CCS operates the direct to customers business for Foot Locker, Inc. - the world's leading retailer of athletically inspired footwear and apparel. Our brands include Foot Locker, Eastbay, CCS, ChampsSports, Footaction, Kids Foot Locker, Lady Foot Locker and SIX:02. In fact we manage 16 of the largest sport inspired web and mobile sites on the net, which enjoy over 250 million visits per year. Footlocker.com/Eastbay is currently recruiting for an experienced Project Manager to plan, lead, document and coordinate all aspects of IS related projects. This position ensures all new development projects and maintenance activities are accomplished on time and within budget; directs resources assigned to project activities, whether internal or external through the course of assigned activities, personally or through subordinate supervisors; and applies and adheres to the corporate application development life-cycle processes. The Project Manager will: Consult with management and review project proposals to determine goals, time frame, funding limitations, procedures for accomplishing project, staffing requirements, and allotment of resources. Actively participate as a member of the IS management team through support and ownership of issues. Develop and maintain close and effective working relationships with the business community, understanding their informational and operational needs while ensuring they are informed of documented IS development policies. Follow established Project Life Cycle (PLC) policies to develop project documentation, and project plans that specify goals, strategy, staffing, scheduling, risks, contingency plans, and allocation of available resources. Document and/or assist in documenting current and future state business processes in conjunction with the business partners. Must have experience with process flow diagramming and the use of Visio. Work with IT staff to document technical designs and coordinate design reviews. Formulate and define scope, schedule milestones, tasks and objectives of project. Prepare and present the statement of work and proposals for project activities in conjunction with account management. Ensure the development of quality assurance test plans and monitors or directs quality assurance testing as required. Provide reporting and updates on project status, budget impacts and status of objectives to IS management and business units as necessary. Direct, coordinate and monitor activities of internal and external project resources to ensure projects progress within set parameters, schedule, budget and goals. Confer with project, IS and business personnel to gain understanding of technical and business issues. Coordinate and respond to scope changes, ensuring proper communication and approvals are obtained from affected personnel and business units. Coordinate project activities across all Footlocker, Inc. and external vendors as needed to ensure goals of projects are met.

Details: Green Bay Packaging Inc. is a privately owned, diversified paper and packaging manufacturer. Founded in 1933, this Green Bay, Wisconsin based company has 3,000 employees and 29 manufacturing locations. The Green Bay Packaging Wausau Division is an industry-leading manufacturer of corrugated containers for food, paper, hardware, housewares and furniture packing industries, and currently seeks an experienced Production Supervisor. Reporting to the Plant Superintendent, this position is responsible for overseeing the production area and employee performance to meet manufacturing and production schedules while placing a strong emphasis on safe work practices. Essential Functions: • Maximize production at the lowest cost, the highest quality, and within optimum safety standards • Lead and maintain a department with a “safety first” focus • Ensure all department personnel attend all required training and comply with all safety rules, all plant rules and all company policies • Manage department inventories and supplies • Counsel employees in work-related activities

Details: Footlocker.com / Eastbay is on the cutting edge of on-line retail technology. Our evolution has led us to expand our systems and we are searching for ambitious, tech-savvy and forward thinking Software Developers who want to take taking their career to the next level without losing the ability to code innovative and amazing applications. Footlocker.com / Eastbay / CCS operates the direct-to-consumer business for Foot Locker, Inc. - the world's leading retailer of athletically inspired footwear and apparel. Our brands include Footlocker, Eastbay, CCS, Champs Sports, Footaction, Kids Foot Locker, and Lady Footlocker. In fact we manage 14 of the largest sport inspired web and mobile sites on the net, which enjoy over 250 million visits per year. Footlocker.com / Eastbay has ambitious goals. Help us exceed them! Our Development Team is good at what they do. They work with new technologies on innovative projects, delivering elegant solutions through collaboration. Our team members are best-in-class; they are Students of the Business ; aggressive and clever. We want a growing Developer who has the passion to be part of this motivated team! This is an ideal environment for a savvy, solutions oriented developer to come in and truly progress in their career. Footlocker.com / Eastbay is looking for a developer to plan, develop test and document computer programs. Here's what you can expect as a Footlocker.com / Eastbay Developer: Stay current with tools, technologies, as well as bring new ideas and methodologies to the team Evaluate user requests for new or modified database solutions to determine feasibility, cost and time required, compatibility with current system, and hardware capabilities. Have an in-depth knowledge of the project life cycle process Formulate plan outlining steps required to develop program and submit plan to user for approval Prepare flowcharts and diagrams to illustrate sequence of steps program must follow and describe logical operations involved. Analyze, review and alter program to increase operating efficiency or adapt to new requirements. Write documentation to describe program development, logic, coding and corrections. Train users to use program, and provides technical assistance Install and test program at user site; monitor performance of program after implementation. Read manuals, periodicals, and technical reports to learn ways to develop solutions that meet user requirements. Formulate plan outlining steps required to develop solution and submit plan to user for approval. Code database descriptions and specify identifiers of database to database management system. Read computer printouts or observe display screen to detect syntax or logic errors during program test, or use diagnostic software to detect errors.

Details: NURSE MANAGER AMBULATORY SURGERY ESSENTIAL RESPONSIBILITIES: • Consistently prepares monthly staff schedule in accordance with staffing plan, scope of services, new processes or procedures, physician absences and other dynamic influences which affect delivery of services. • Establishes daily assignments based on demonstrated competencies of available staff, complexity of case mix and recognized training opportunities. • Determines allocation of human resources based on anticipated work load, case mix, special assignments or projects, concurrent indirect patient care activities, committee meetings, staff education and staff absences while recognizing budgetary constraints. • Evaluates learning needs of personnel based on demonstrated competencies, changing conditions of medical technology, advanced information technology, new processes or procedures and individual staff members' desire for professional advancement. • Intervenes as necessary and with prompt attention to personnel not complying with facility policies or procedures. • Facilitates communications between employees to achieve conflict resolution. • Conducts performance appraisals and necessary follow-up with corrective action plan for staff members who are falling short of performance expectations. • Reviews employee files for completeness of content and expiration dates of required documents. Develops corrective action plan to ensure compliance with annual requirements. • Communicates directly with physicians to assess needs for future and immediate specialty instrument, supply and/or equipment needs. • Coordinates with anesthesia providers for case coverage & incidental changes in case management. • Addresses staffing needs of vacated staffing positions and growth strategy through recruitment, interviewing and hiring process. • Evaluates potential candidates for hire and establishes an orientation program to promote a successful work experience and retention strategy. • Completes or delegates payroll corrections electronically and documents actions taken in employee files. • Submits or delegates bi-weekly payroll electronically after verifying employee time sheets. • Verifies availability and consistent working condition of equipment and instruments. • Educates Center personnel in supply consumption, cost containment, product standardization and inventory management to improve Center profitability. • Consistently demonstrates professionalism under both optimal conditions and during stressful events. • Delegates authority appropriately and monitors progress of projects held by supervisors or staff members.

Details: This is a fulltime position in St. Petersburg, FL (Tampa Area). Panther International, LLC is an award-winning software and services company specializing in the transportation industry. Since 1994, our team of IT experts has been creating hosted grant management software solutions and custom web applications for state departments of transportation and related agencies. Job Responsibilities As .NET Developer you will work on an entrepreneurial IT team to develop software and integrated solutions for large corporate and government clients in the transportation industry. Specific duties of the .NET Developer Include: Performing web site updates Writing and designing web page content in ASP.NET /C# Conferring with management to prioritize needs, resolve conflicts, develop content criteria, and choose solutions Backing up files from web sites to local directories for instant recovery in case of problem Identifying problems uncovered by testing or customer feedback, and correct problems or refer problems to appropriate personnel for correction Evaluating code to ensure that it is valid, is properly structured, meets industry standards and is compatible with browsers, devices, or operating systems. Maintaining understanding of current web technologies or programming practices Analyzing user needs to determine technical requirements Developing test routines and schedules to ensure that test cases mimic external interfaces and address all browser and device types

Details: Skilled Labor – Trades – Installation, Maintenance, Repair – Master Service Technician Plains Equipment Group is seeking Agricultural/Heavy Equipment Technicians in North Platte, NE; O’Neill, NE; York, Nebraska! Relocation Assistance available to those who qualify! PERMANENT RELOCATION TO NEBRASKA IS REQUIRED FOR THESE OPPORTUNITIES. As a Service Technician you will perform diagnostics, service repairs and maintenance work on customer and/or dealer-owned agricultural equipment. Duties may also include but are not limited to maintaining condition of vehicles, inventory, tools and equipment and completing all reports and forms required in conjunction with work assignments. Essential Functions: Participates in Service EDUCATE Training programs required for the development of skills and knowledge Maintains current knowledge of John Deere and competitive products Maintains condition of vehicles, inventory, tools and equipment Maintains a clean work area and performs work in a neat and orderly fashion Follows all safety rules and regulations in performing work assignments Completes all reports and forms required in conjunction with work assignments Accounts for all time and for all material used in performing assigned duties Performs advanced diagnostics and repairs on agricultural equipment and established Ag Management Solutions (AMS) productsMaintain revenue recovery greater than 90% Rework is limited to less than 2% Has a good understanding of how to use Service Advisor and can submit DTAC cases that are completely prepared Has clear communication with Service Manager, Service Clerk, Sales Representatives, Customers and other Technicians