La Crosse Job Listings

Details: IT Network Technicians are responsible for constructing and maintaining computer network systems. IT Network Technicians are responsible to: Configure and maintain all network hardware/software including routers, switches, hubs, bridges, access points, wiring cabinets, etc. Assist with the research, design, and implementation of new network technologies as required. Maintain accurate, effective, documentation for all network configurations, address circuit ID’s, operational flow charts, schematic diagrams, etc. as well as troubleshooting and support documentation. Maintain security and stability of all Company networks, including wireless. Will ensure the proper settings and encryptions are being maintained through vigilant monitoring of all wireless bridges and access points. Prepare and demonstrate the ability to successfully implement contingency plans for network related failures. Troubleshoot problems being experienced and diligently work them to a successful resolution. Take pro-active steps to mitigate the chance of recurrence. Work a minimum of 40 hours per week, but additional hours may be required as circumstance arise. Must be able and willing to work assigned rotational weekends and have the ability to be on-call and carry a cell phone to support after hour emergencies. Must be willing to work additional off-hour work in cases of suspected security concerns, system malfunctions, upgrades, etc. Travel based upon business needs. May be required to travel nights and weekends to attend stores, seminars, training sessions, etc. and prepare detailed reports for all events. Our commitment to Full-Time Team Members include: Competitive Pay Insurance: Life, Health, Vision & Dental* Paid Vacation* Profit Sharing and 401(k) Plan* Paid Legal Holidays* AFLAC Supplemental Insurance* *Eligibility requirements apply.

Details: Contact Center Associate Responsibilities: • Respond to customer inquiries via phone, fax, and email with an emphasis on Individual accountholders. • Tasks that support other basic internal processes as assigned by Lead or Supervisor. • Will work 8.5 hours per day with a 30 minute unpaid lunch and 2-paid 10 minute breaks. • During peak season (December-April) we will have mandatory overtime as well as voluntary overtime as needed. • Will need to sit for long periods of time answering incoming calls from account holders • Ability to work with others in a close environment • Reps will take an average of 30-50 calls/day during non-peak season (May – November) and 75-100 calls/day during peak season (December –April) • Reps will have a scorecard with the following metrics to meet each period • Average handle time • Availability • Quality monitoring to include calls and emails • Will go through 3 weeks classroom training and 1 week on the phone training • Dress code is business casual with jeans days every Friday.

Details: SUMMARY: This role is responsible for the profitable growth and the attainment of business goals by marketing and servicing Direct Generals products including Auto, Life, Auto Club, Roadside Assistance to new and existing customers. Individuals in this role will assist walk-in customers, support office operations and market our products outside of the office via marketing calls and visits. ESSENTIAL RESPONSIBILITIES: • Meet and exceed sale's goals through new product sales, cross selling and retention of current customers. • Implement marketing programs and initiatives which further the Direct General brand in the local market (car dealerships, local events, etc.). • Build and maintain relationships with community organizations and local business. • Develop and manage customer relationships and serve as a resource to customers and potential customers on all Direct General's products and services. • Responsible for monitoring key competitors in the local market area and making suggestions on initiatives that could improve Direct General's position in the marketplace. • Receive customer payments, issue receipts and verify balance/daily reports of receipts for cash drawers. • Understand, promote and remain current on company underwriting guidelines, announcements, and memos related to changes in company policies and procedures. • Responsible for sales administration and reporting activities.

Details: POSITION SUMMARY Answer phones to respond to orders, general customer inquiries, invoice questions, and customer complaints. Manage VMI Programs. Project a professional company image through phone and personal interaction. ESSENTIAL DUTIES AND RESPONSIBILITIES Ensure complete customer satisfaction by providing prompt, courteous service and quality products. Answer phones and respond to customer requests via phone, fax, email or other means. Sell product and place customer orders in computer system. Up sell products and services. Identify, research, and resolve customer issues using the computer system. Follow-up on customer inquiries not immediately resolved. Transfer customer calls to appropriate staff. Complete call logs and reports. Process verbal and written price quotes and special quotes as required. Manage key customer accounts as assigned. Service walk-in customers as required. Review confirming orders for accuracy. Follow company guidelines to establish selling prices and profit margins. Prepare continuous improvement reviews for major accounts. Help implement and maintain VMI programs. Support sales reps. Recognize, document and alert the supervisor of trends in customer calls. Represent the company professionally at all times in a customer relations capacity. Work with purchasing to establish product ordering requirements and new item additions as necessary. Computer entry and expediting of customer orders, quotations or notes. Process customer requests for product and literature. Read and decipher customer prints in order to quote accurately. Identify and measure customer samples in order to quote accurately. Recommend process improvements. Manage excess and obsolete inventory. May provide on-the-job training for new employees. Generate customer thank you letters.

Details: Summary: Seeking recent college graduate and/or intern willing to jump start their career with a rapidly growing manufacturing facility. While reporting to the Human Resource Department, this individual will be working closely with the manager to create database programs that can interface with Excel, Word, Access and other viable programs. This person will be generating documentation from these programs to create work orders, graphs, blueprints, HR database, and spreadsheets to provide long-range data. *CB

Details: Is this you? Born leader. Demonstrated Perfectionist. Champion of change. Then look no further – your new career in Manufacturing Engineering awaits at *Manitowoc Cranes. We’re coming up with ways to build the world’s most incredible cranes; we’re thinking outside the box to design efficient and reliable equipment components; and we’re bringing innovation to life each and every day with dreamers like you. As a Manufacturing Engineer, you’ll have the opportunity to develop necessary bills of materials, process routings and standard work instructions to manufacture parts per drawings and manufacturing procedures. In addition, work on special projects including equipment justification and shop efficiency improvements while providing work analysis to maintain production standards and cost estimates. Reporting directly to the Manufacturing Engineering Manager, this position is based in Manitowoc, WI. If you’re up to the challenge, the reward is satisfaction . . . and knowing you helped build something real. Join our passionate team and help build something you can be proud of – a future filled with passion, pride and satisfaction. Essential Job Functions: Responsible for creation and maintenance of process routings, updating and release of processes per manufacturing order and the creation of processes to support quality and aftermarket sales Managing suppliers, working with supplier quality on development activities, and reviewing components for in-sourcing/out-sourcing opportunities. Develop, document and maintain manufacturing processes and work instructions to assure conformance to ISO 9000 standard and increase customer satisfaction. Continually evaluate and develop manufacturing methods to eliminate waste and thereby improve product quality, lead-time, cost, and safety Lead research, simulation, justification, recommendation, implementation, and return analysis of capital investment projects Perform process simulation, define constraints, develop, recommend, and implement solutions Develop and maintain core- strength and process performance capability criteria Safety - Maintain departmental housekeeping and 5S standards, perform job functions in a safe manner, wear all PPE required by Company Policy were required, know & follow established job specific and facility wide safety & health procedures and rules, participate in safety and health training & demonstrate competency based on training received, and bring safety and health issues, unsafe acts, and safety suggestions to management’s attention or correct those you can.

Details: The Plant Maintenance Mechanic is responsible for the care and maintenance of all property and production assets in a safe, sanitary and efficient condition. The Maintenance Mechanic is responsible for staying up to date on new products, equipment, technology and techniques. • Ensure operation of machinery and mechanical equipment by completing maintenance requirements (both planned and unplanned) on production, packaging, processing equipment, and utility systems (to provide a continuous supply of heat, steam, cooling, electrical, power, gas, or air required for operations). • Readily available for emergency repairs in breakdown situations • Read, analyze and interpret technical procedures, electrical schematics, service manuals and work orders to perform required maintenance and service • Performing preventative maintenance (i.e. conducting computerized preventative maintenance check-ups or reading SPC charts and data) • Line manufacturing support systems (ozone generation, line/lube delivery, chemical delivery, ingredient delivery, PH house) Complete work orders in a timely manner maintaining high quality standards Use a variety of hand and power tools, electric meters and material handling equipment in performing duties Maintain communication with other departments, management and employees and notify them of any problems and/or concerns that may restrict the efficiency of production. Ensure all paperwork is filled out in a clear, legible and accurate format, and completed with required information. Ensure all required information is documented in accordance with SOP’s. Assist in maintaining parts and supplies inventory by reporting low supply levels to Supervisor • Utilizing continuous improvement mindset, assist in identifying opportunities to improve processes. • Follow Good Manufacturing Practices. Maintain a clean, sanitary and safe work area. Follow all required work safe practices. This would include lockout-tagout requirements and wearing of all required PPE in designated areas, confined space safety, safe chemical handling, fall restraints, etc. Responsible for food safety, pre-requisite programs and food quality related to designated area. Report any food safety and food quality related issues to management immediately. • Perform other duties as assigned.

Details: Brand: Aaron's Req# C03010M Description: Aaron’s has a long legacy as an industry leader, with continued growth regardless of the economy. In business since 1955, we have grown to over 2,000 stores across North America built on a foundation of excellence, customer focus, quality products and services. Personally and professionally, we hold ourselves to high standards and an unwavering commitment to do what’s right; treating every individual with respect, compassion and integrity. We are highly invested in the communities we serve through our community outreach programs, donating time, products and services locally and nationally. As a potential Aaron’s Associate, you’ll share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life. You’ll be a contributing team member in an environment that embraces challenge and has a strong drive to achieve. We like to set the bar high, roll up our sleeves and work together to out-perform the competition. You’ll have an opportunity to work in an environment which prides itself on recognizing and rewarding top performers. Aaron’s provides a fun and positive environment for our associates and a place where building relationships with our customers is key! As a Manager Trainee, you will have the opportunity to learn the various facets of our business to help build a foundation for a career at Aaron’s! In addition to supporting the overall needs of the store by assisting other associates, you will be primarily responsible for assisting the Customer Accounts Department with lease agreement renewals. At Aaron’s you are making a difference - your dedicated attention to each customer helps bring them closer to their goal of ownership. Come see why the difference is personal at Aaron’s, connect with us today! Job Duties Collect Revenues and Protect Company Assets Act as a customer counselor by discussing benefits of timely lease agreement renewal payments Contact customers directly who have not paid their Lease agreement(s) Customer Care Contact customers over the phone and through field visits Maintain and update customer database Assist with merchandise returns and customer deliveries as needed Additional Duties Clean and certify returned merchandise in the Quality Assurance Center Assist in the Field where necessary Position Requirements Good communication and interpersonal relationship skills Position routinely requires lifting, loading, and “dollying” heavy merchandise Strong telephone etiquette Good organizational skills Maintain professional appearance Good driving skills with the ability to legally drive the Company Truck As a Manager Trainee at Aaron’s, you will have access to a comprehensive benefits package that includes: Paid time off including vacation days, sick days and holidays Bonus & commission opportunities Five day work week, Sundays always off! Ongoing training and development Medical, dental & vision insurance 401(k) plan Life insurance Disability benefits Employee Purchase Discounts All Manager Trainees must have a satisfactory MVR (driving record), D.O.T. physical/certification in states that require it, a valid Driver’s and comply with the Aaron’s Driver Qualification Policy. All Manager Trainees must pass a drug screen and criminal background investigation before beginning employment. A job performance reference check is also required. Aaron’s is an Equal Opportunity Employer Primary Location: 1204 E. ADMIRAL DOYLE DR. NEW IBERIA, LOUISIANA 70560-6307

Details: Our client in Columbus, a manufacturer of hydraulic pumps and components, is looking for candidates to work in their Assembly Department. Second shift hours 2:30p to 11p. Excellent, progressive pay scale after temp-to-hire period! Great opportunity to work for a growing company, apply today!! Great opportunity to work for a growing company, apply today!! Responsibilities: •Assemble product components using hand-held electric and pneumatic tools •Read work instructions closely and inspect product for defects •Complete minor paperwork/computer data entry to record completed work.

Details: Position Summary : This position reports to the Technical Publications Supervisor and is responsible for the research, development, illustration, printing, and distribution of work instructions for manufacturing. Responsibilities: • Develop assembly instructions for Magnum equipment during pilot build of new products. • Participate in New Product Implementation meetings. • Update and maintain existing assembly documentation. • Incorporate ECN (Engineering Change Notices) and notify manufacturing of change(s). • Observe production activities to determine parts and assembly process detail. • Work with Quality Engineers to incorporate total quality checks. • Collaborate with Technical Writers to ensure parts manuals match assembly documentation. Skills and Abilities: • Strong attention to detail. • Ability to work in a fast paced, team environment. • Mechanical aptitude desired. • Ability to practice safe work habits, follow safety guidelines and support company safety initiatives.

Details: CCS’s Philosophy CCS’s philosophy is based on the Five H’s - qualities we value in all our team members. The5 H’s are the foundation of how we do business – with our clients, our patients, and our teammates. • HUNGER - We have the fire to learn, teach, and grow. We encourage each other and ourselves. Teamwork helps everyone reach their goals from the smallest unit to the company as a whole. • HONESTY - We uphold the highest level of integrity in all our dealings with each other, with clients, and with our patients. Everyone is treated with respect and dignity. • HARDWORKING - We are willing to outwork and out-think the competition so we remain constant in placing our customers first. We strive for quality in everything we do. • HUMILITY - No matter how much success we achieve it’s important to remember not to lose our identity. We maintain our loyalty to our community by being good citizens in the areas that we live and work. • HUMOR - Given the amount of time we put towards our work it is important to have a sense of humor. This allows us to remain passionate and enjoy our work. Job Purpose: The Mental Health Director provides clinical and administrative oversight for the Mental Health program and the Mental Health staff within the facility as well as consultation regarding the mental health program. They also provide clinical supervision and direction to Mental Health Professionals. They provide mental health services consistent with expectations of professional training and experience (e.g. Psychologist). Essential Functions: • Responsible to plan, manage, supervise, and coordinate the clinical services of mental health staff at the institutional level as directed by the Regional Mental Health Director or Corporate Director of Mental Health Services • Responsible for the clinical supervision and direction, professional education, and staff development of mental health professionals at the facility • Responsible to provide clinical and consultation services in accordance with the policies and procedures of the Facility, and the standards of the American Psychological Association, as well as National Commission on Correctional Health Care and American Correctional Association accreditation standards if NCCHC and ACA standards are applicable to facility • Responsible to perform direct clinical services at the level expected for a licensed doctoral level psychologist • Responsible for oversight and direction of any training provided by mental health staff to other facility staff • Must be able to apply principles of critical thinking to a variety of practical and emergent situations and accurately follow standardized procedures that may call for deviations. • Must be able to apply sound judgment beyond a specific set of instructions and apply knowledge to different factual situations. • Must be alert at all times; pay close attention to details. • Must be able to work under stress on a regular or continuous basis. ***CCS is an EEO Employer

Details: Williams, including its assets held through Williams Partners L.P. (NYSE: WPZ), is an energy infrastructure company focused on connecting North America’s significant hydrocarbon resources to the growing markets of natural gas, natural gas liquids (NGLs) and olefins. Our organization is seeking Two (2) highly skilled Pipeline Technician to be part of our Gibson, Louisiana team . The successful candidate will be responsible operating and maintaining the pipeline separation, dehydration, terminal and compressor facilities at the Station 62/Bayou Black facility The successful candidate must work rotating shifts, holidays and weekends. Responsible for safe operation and control of facilities while ensuring safety, environmental and regulatory compliance are maintained. Collaborative, pro-active team player capable of working effectively between functional disciplines Must be self-motivated with a willingness and ability to work unsupervised. Demonstrate good organizational, interpersonal, communication and initiative skills. Maintain accurate records of process operations, and perform preventive maintenance on equipment associated with facility operations.

Details: Brunswick is the market leader in the marine, fitness, bowling and billiards industries; and our participation in these industries is deliberate. No company has Brunswick's breadth and scope in the marine industry. No company equals Brunswick's quality and innovation in fitness equipment. And no company possesses Brunswick's knowledge and heritage in bowling and billiards. PRIMARY RESPONSIBILITIES Responsible for coordinating daily workflow, allocation of manpower and maintaining production quality standards. Additional responsibilities include monitoring daily production activities to ensure rates are met each day, and assisting with training of new employees and retraining current employees when a need is identified by the manager. ESSENTIAL DUTIES Conduct bimonthly meetings with the production team. Monitor and ensure work areas are CLEAN and SAFE. Monitor and meet established quality standards and daily production goals. Assist with fulfilling parts shortages. Notify Manager A.S.A.P. of any equipment failures or down time. Help ensure departmental work instructions and procedures are followed per ISO 9001 standards. Motivate employees. Set good example (attendance, work habits, attitude, housekeeping…) Promote company and team attitude. Ensure all safety policies are being followed. Promote and enforce good housekeeping practices. Help ensure internal customers are satisfied. Recommend process changes to improve production efficiency. Must carry own workload. Communicate company goals to team. Perform other related duties as required.

Details: Equipment Operators For over 30 years, ITS Technologies and Logistics, LLC has been a proven and successful leader in professional intermodal services. Our success is based strongly on the positive attitudes, skills and performance of our entire workforce. To continue on our mission of total customer satisfaction and internal efficiency, we seek Railroad Terminal Operators for our local facility. Benefits include health, dental, vision, 401K, pension plan and safety incentives. Responsibilities: Key responsibility is moving large intermodal rail car containers from the railroad track to either a semi tractor trailer or another location within the rail yard for storage. Position requires climbing up and down railcars to unlock intermodal containers, and drive a Hostler truck to transport unloaded containers

Details: Are you looking for a challenging, yet rewarding position? Our account management positions require excellent relationship-building and problem-solving skills. You will work with your clients and with internal and external teams to ensure that your clients are serviced with excellence. Cottingham & Butler is a top tier insurance broker with over 600 employees that is dedicated to providing our clients with advice and insurance products to manage the risks they face. We are headquartered in Dubuque, IA but have a satellite office in Appleton, WI that will be adding another account manager. Our Account Managers are responsible for ensuring that all assigned accounts are serviced with excellence. This position plays a pivotal role in client retention. This is a perfect opportunity to join a talented team with a company that is big enough to provide great career opportunities and small enough that you can make a difference and get noticed. The Account Manager acts as a liaison between the client and other internal departments or external third parties. This requires constant communication and negotiation on behalf of the client to produce a positive outcome. Must have prior commercial P&C Account Management experience. TAM/ Epic experience helpful.

Details: Position Objective This position is responsible for developing and performing preliminary exploratory analysis on datasets associated with building advanced statistical models. Responsible for data acquisition, translation and validation from multiple sources. Responsible for manipulating, testing, delivering, and effectively communicating complex data sets to support research. Works with Enterprise Data Management(EDM) and I/S to secure data needs. Works with EDM regarding data governance efforts for the division. Primary Accountabilities Data Acquisition and Management (60%) Establishes, maintains and enhances data acquisition and internal management processes. Researches industry trends and best practices on data management techniques. Works with EDM to develop and coordinate the requirements definition for data and works with I/S to implement data acquisition solutions. Works with Strategic Data & Analytics Staff to develop and manage requirements for data accessibility to aid in complex model development. Translates and validates data from multiple sources to be used in model development. Proactively identifies sources of information either internal or external to enhance the research efforts and develop and test new complex data structures. Ensures data is implemented into analytic environment and data warehouse and is accessible for reporting, analysis, and model development. Manipulates, validates, and tests data sets used to build models. Works with EDM regarding data governance efforts for the division. Data Analysis and Communication (40%) Effectively communicates and delivers useable data sets to the Strategic Data & Analytics staff for modeling. May assist in the formulation of model specifications and development. Performs preliminary exploratory analysis on new datasets to help identify issues or patterns, as part of preparation for modeling. Develops data visualization techniques and presents results to research staff or business partners to help highlight areas of interest. Performs performance-related analysis following implementation of analytics applications to monitor results.

Details: GardaWorld is seeking highly qualified individuals who have strong driving and security skills for challenging positions as armed Driver/Messengers. Selected candidates are responsible for the transport of coin, currency, and other valuables. They are responsible for customer interaction as they issue and receive receipts of confirmation from customers to verify the transfer of valuables. They must maintain the highest degree of security and control at all times as well as a safe driving record. Driver/Messengers must be alert and aware of their surroundings to prevent any losses. All positions are armed.

Details: ServiceMaster is committed to Diversity and Inclusion. We encourage diverse candidates to apply to this position. An Equal Opportunity/Affirmative Action Employer – of Minorities/Females/Vets/Disability Position Overview Learn how to conduct inspections to identify infestations or conditions conducive to infestations of wood destroying organisms and/or insects, birds, or other vertebrate pests for the purpose of making proposals and presentations to obtain sales contracts. Responsibilities • Attend company training programs and accompany other associates or managers during ridealongs in order to learn job skills such as: • Recording accurate measurements and writing correct descriptions of property and/or other areas inspected • Preparing appropriate specs and treating instructions in accordance with existing laws, regulations, and company policy • Calculating job treating costs from company pricing instructions • Executing contracts on behalf of the company, observing company policy pertaining to credit terms of sale • Maintaining equipment, vehicle, and personal safety equipment in clean, working order • Learning sales techniques and product knowledge in order to sell termite control protection and renewals and/or monthly pest control protection to owners or agentsof homes, stores, or industry • Gain experience in dealing courteously with customers, leaving customers' premises and furnishings clean and as found • Pass all state licensing and/or company requirements • Attend call sessions to learn how to effectively collect on delinquent accounts of personal sales contracts; contact customers after service is performed to ensure satisfaction and develop additional prospects; develop termite and/or pest control sales leads for each respective office lead furnished Education and Experience Requirements • High school education or general education degree (GED) required • Six to twelve months related experience and/or training in sales and dealing with the public or equivalent combination of education and experience is strongly preferred • Valid driver’s license from current state of residence required Knowledge, Skills, and Abilities • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals • Ability to calculate rate, ratio, and percent, and to draw and interpret bar graphs Disclaimer The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Details: Developer- Dynamics CRM - New Orleans, LA-$70-$75 Per Hour Great opportunity for an Experienced Dynamics CRM Developer. I'm looking for a Senior Dynamics CRM Developer to contribute to a MS Dynamics CRM 2013 implementation. Candidate will be expected to evaluate code and old plugins, be proficient in data migration, XRM, customizations, and rewrite them for the new CRM. SEND YOUR RESUMES ASAP! This position's key responsibilities include: -Ability to code .Net from scratch -3+ years of experience with Dynamics CRM -Experience Developing Plugins -Experience with MS SQL -Previous Dynamics CRM upgrade experience -CRM experience aside from Dynamics CRM is a plus, not required -Remote flexibility The initial Dynamics CRM Developer contract is for 6 months with a high possibility of renewal. CRM upgrade will begin as soon as possible. Interviews are currently taking place. We are looking to fill this position ASAP, so if you have the desired Microsoft Dynamics CRM experience please APPLY NOW and call Casey at 646-863-7575 or Casey at Nigel Frank International is the global leader for Microsoft Dynamics recruitment, advertising more Navision/ Dynamics CRM jobs than any other agency. We deal with both Microsoft Partners & End Users throughout North America and Europe. By specializing solely in placing candidates in the Microsoft Dynamics market I have built relationships with most of the key employers in North America and have an unrivaled understanding of where the best opportunities and Navision jobs are. I understand the need for discretion and would welcome the opportunity to speak to any Microsoft Dynamics CRM candidates that are considering a new career or job either now or in the future. Confidentiality is of course guaranteed. For information on the Microsoft Dynamics market and some of the opportunities and Dynamics CRM jobs that are available I can be contacted on 1-646-863-7575. Please see www.nigelfrank.com for more fantastic Microsoft Dynamics opportunities! Nigel Frank International Inc. is acting as an Employment Agency in relation to this vacancy.

Details: Primary Purpose Supports PAL and WC Claims departments by creating new claims; issuing, posting, and voiding checks; providing and maintaining information on all lines of business in accordance with departmental and company guidelines and standards. Essential Functions and Responsibilities (Other duties may be assigned) Initiates new claims by verifying coverages; entering information into Homepage, PCA; requesting appropriate reports or estimates from various sources; distributing claims to appropriate staff member. Manages check payment process by posting field and manual drafts in PCA & Homepage; voiding drafts; issuing stop payments, expense checks; sending checks via certified mail. Ensures customer service by answering general questions on the phone; monitoring call center message center; routing appropriate messages to proper staff members; placing outgoing phone calls to answer service questions. Maintains databases’ accuracy by entering new and updated claims information, Tax ID numbers, referrals and mailing addresses; ISO Indexing databases. Produces and manages information by generating, copying, printing, transmitting, and distributing letters, forms, files, reports, EDI (Electronic Data Imaging) data and other pertinent documentation for claims files to and/or for appropriate contact. Maintains department files by adjusting reserves; changing follow-up dates; reassigning, closing and organizing files in accordance with department guidelines and procedures. Produces information by requesting, generating, formatting, inputting, editing, retrieving, copying, transmitting, and distributing letters, forms, files, policies, reports, memos, and other pertinent documentation for claims files to and/or for appropriate staff members. Maintains appropriate databases by entering medical, medical provider, police and/or fire departments, plaintiff and defense attorney, federal identification numbers and adjuster information. Maintains claims handling process by researching appropriate Underwriting file in order to verify and clarify coverage. Reproduces document pages as necessary to improve clarity.