La Crosse Job Listings
Accounts Payable Specialist
Details: Accounts Payable Specialist Job Purpose: P&S Investment is looking to hire a Payroll Specialist. This position is full time with a highly competitive wage and benefits package. Job Duties: Process weekly driver payroll properly Perform other duties as requested or assigned.
Sr. Performance Engineer (Performance Monitoring)
Details: Performance Engineers, we need your technical expertise! Navy Federal Credit Union is seeking a Sr. Performance Engineer (Availability/Reliability) to join our IT team. This is a great career opportunity with an established, reputable company! Recognized by Fortune as one of the 100 Best Companies to Work For, our employees enjoy competitive compensation, advancement opportunities, and a dynamic work environment. Plus, we’ve never had a layoff in the history of our organization; that’s job stability that you won’t find anywhere else! If you’re ready to take your IT career to the next level, it’s time to join our team. This position is located in Pensacola, FL. A relocation package is available for qualified candidates. JOB DESCRIPTION In this position, you will research, evaluate, design, implement, and maintain system and product solutions, applying knowledge of engineering principles. You will also provide technical direction and engineering support for projects and infrastructure. Additional responsibilities: Accountable for the availability, reliability, serviceability of client’s infrastructure hardware and software. Collaborate with engineers or software developers to select appropriate design solutions or ensure the compatibility of system components. Provide guidelines for implementing secure systems to customers or installation teams. Monitor infrastructure and operations processes to detect potential problems and recommend improvements. Maintain a strong working knowledge of all Corporate owned infrastructure hardware and software. Communicate with business units and assist in quality control on a variety of projects. Interface with Business Analysts and Business Relationship Managers to understand and apply business processes to current technology. Identify complex problems and review related information to develop and evaluate options and implement solutions. Determine how changes in conditions, operations, and the environment will affect infrastructure hardware and software.
Administrative Assistant-Human Resources
Details: Administrative Assistant Human Resources- Entry-Level, Full-Time Position Founded in 1955, Blain's Farm & Fleet stores are specialty discount retailers with 36 locations throughout Wisconsin, Illinois, and Iowa. Our philosophy is simple: offer customer’s good, honest value by providing the best brands available at the lowest price possible. We’re looking for an Administrative Assistant for our Human Resources department to join our dynamic work environment. This is an entry-level, full-time position at our Blain Supply, INC. location in Janesville, WI. As an Administrative Assistant, you will use your experience and positive attitude to perform the following job functions: • Process Unemployment Claims • Review e-mail and voicemail messages and respond as appropriate • Process and scan new associate paperwork, disciplinary action, and performance evaluations • Process and scan all associate terminations • Receive, open, and deliver Human Resources mail on a daily basis • Complete employment verifications • Process requests for personnel files • Communicate to Store Managers and Regional Managers regarding upcoming and past due evaluations • Demonstrate awareness and compliance with Loss Prevention and safety and/or procedures • Assist with pre-employment application processes such as administering assessments and conducting orientations • Assist with unemployment hearings, as needed • Complete other tasks assigned, including, but not limited to, scanning, faxing, copying, etc. Some of the benefits of joining our team include: • Working for a stable, debt-free company • Closed on all major holidays • Company-paid Profit Sharing • Comprehensive benefits plan Pay: $10.50/hr An Equal Opportunity Employer Tobacco / Drug - Free Environment
Appraiser Relationship Associate
Details: Our client, one of the top international banks, is currently seeking a Appraiser Relationship Associate for long term contract position. The position is located in Brookfield, WI By working for our client, you will be exposed to a large global company (listed on the NYSE), work for one of the most financially stable financial institutions within the U.S., work in a fast paced corporate environment and be an integral part to the Mortgage Processing Team. In addition to working with the world’s most recognized and trusted name in staffing, Kelly employees can expect: Competitive pay Paid holidays Year-end bonus program Recognition and incentive programs Access to continuing education via the Kelly Learning Center The hours for this position are as follows Monday to Friday 7:30 – 8:30am start flexible Mortgage processor: Processing Support Appraiser Relationship Associate Max pay 13.50/hour This person will be responsible for communicating with an appraiser panel and will serve as a main point of contact. Has responsibility for daily workflow and production, exception and problem resolution and reviews documents to check work for accuracy and completeness. Coordinates with other work areas as required to ensure compliance with service standards and regulatory deadlines. Serves as the front end relationship for the appraiser panel and resolves exceptions and problems of a more routine nature, referring more complex problems to supervisor or manager as necessary. Will be expected to maintain knowledge of products, services and systems in assigned area. They will update appraiser profiles using Microsoft Access and Excel. Provides administrative functions. Must be able to multi-task and have a good attention to detail. Must be open to change as guidelines and policies change often. Excellent communications skills, both written and verbal required. Please note this person will not be working with loans or out in the field appraising properties. If you have previous financial institution experience, that would be considered a very strong asset. At least 6 months experience working with loans. Candidates need to be Microsoft Office proficient. Have excellent attention to detail skills and have to ability to learn quickly. **Important information : This position is recruited for by a remote Kelly office, not your local Kelly branch. Please submit your resume to be considered for this position by pressing the “SUBMIT RESUME” button below. If you have questions about the position, you may contact the recruiter recruiting for this position( ). Why Kelly ® ? At Kelly Services ® , we work with the best. Our clients include 97 of the Fortune 100 ™ companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly. About Kelly Services ® Kelly Services, Inc. (NASDAQ: KELYA, KELYB) is a global leader in providing workforce solutions. Kelly ® offers a comprehensive array of outsourcing and consulting services as well as world-class staffing on a temporary, temporary-to-hire, and direct-hire basis. Serving clients around the world, Kelly provided employment to more than 555,000 employees in 2014. Revenue in 2014 was $5.6 billion. Visit kellyservices.com and connect with us on Facebook , LinkedIn and Twitter . Download WorkWire ™ , a free career and employment resource iPad® app by Kelly Services. iPad is a trademark of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.
Utility Worker-Retail Svc
Details: Maintain office areas, hallways, rest rooms, or other similar areas in a clean and orderly condition. Sweep, mop, or scrub hallways or office areas. Empty trash in garbage containers. Clean dust and dirt from ceiling, walls, overhead pipes, and fixtures using long handled brush and vacuum cleaner. Maintain custodial equipment in safe working order. Maintain a safe work environment.
Office Professional - Appleton, WI
Details: Organization/Business Overview: Troy Beck, Paula Simon and Renee Waterman are financial service representatives of Thrivent Financial. We take a broad-based approach to helping our members achieve multiple financial goals. These representative help members analyze their current situation, develop in-depth financial programs, and implement an integrated financial strategy. Thrivent Financial is a faith-based, not-for-profit financial services organization with approximately 2.6 million members. As the nation's largest fraternal benefit society, we're here solely to help others. We help through the financial solutions we offer, the member activities we support, and the resources we provide to the Christian community and nonprofit organizations. Position summary: This part-time position (25 hours per week with the potential to increase) provides administrative support to these representatives. This role is critical to our member experience and requires a person of integrity with a professional, friendly, upbeat demeanor. The incumbent supports the daily operations of the practice, including, but not limited to: answering the phones, meeting/greeting members, handling/distributing mail and email, ordering supplies, utilizing Thrivent Financial computer systems and programs in support of an effective and efficient client service model, organizing and planning workshops/events, and other administrative tasks as assigned. The Office Professional reports to and is employed by Troy Beck, Paula Simon & Renee Waterman. Medical benefits are not provided by Thrivent Financial. Position Roles/Responsibilities/Accountabilities: Handles incoming telephone calls to the Financial Associate's office, and responds to requests for information. Contacts members to schedule appointments. A person who is confident and comfortable on the phone. Greets clients - first point of contact when clients arrive to office. Performs routine administrative duties such as maintaining office supplies, processing mail, scanning and faxing documents. Prepares or coordinates the preparation of routine correspondence, reports, and special projects typically of a routine nature. Supports event coordination and RSVP/follow-up management. Supports projects, administration of various programs, and processing functions as needed. Updates the contact management system with client/member contact and preference information. Assists the Financial Associates in the preparation and follow up for client/member meetings. Provides back-up support on tasks that do not require any type of licensing or registration for other staff members, as needed. Participates in the business planning process. C ompletes other miscellaneous tasks as assigned. Position Qualifications Previous administrative/secretarial/event planning experience desired. Strong technical computer aptitude and knowledge of business tools (e.g., Microsoft Word, Outlook, Excel, PowerPoint and data base - SalesForce, and/or the ability to quickly learn). Ability to handle multiple tasks, prioritize, and maintain a high quality of work while experiencing frequent interruptions. Ability to maintain integrity of sensitive/confidential information. Basic understanding of Thrivent Financial and our products and services. Licensing not required but is a growth opportunity. Looking for a candidate who is driven and motivated to learn the business. Competencies Planning/Organizing Customer Focus Communication Interpersonal Skills Teamwork and Collaboration Adaptability/Flexibility External/Internal Dependencies Must be able to represent the organization in work with external clients. Must be able to cultivate and maintain relationships with outside organizations. As part of Thrivent Financial's recruiting/hiring/contracting process, a verification of a candidate's background will be made to complete the hiring/contracting process. In addition, fingerprints will be taken for submission to the Federal Bureau of Investigation for review against nationwide fingerprint records. No phone calls please. Submit resume and cover letter only.
Field RN
Details: Field RN Immediate opening for full time field R.N. Home Health Experience a plus. Fax resume to 318-448-8367 or Email to .
Retail Sales Manager (Entry Level Management Training Program)
Details: Retail Sales Manager (Entry Level Management Training Program) Are you looking for an opportunity to start building a career in retail management with an industry leader and growing company? We want you to consider our entry level management trainee program! Furniture Row Companies is looking for candidates to join our management training program. Our most successful candidates come from all walks of life with many coming from backgrounds other than retail sales. Whether you have experience in sales or are looking to make a career change, consider applying for our trainee program! You just need to bring your desire to succeed, integrity, commitment, and drive to Furniture Row today. Some of the benefits of joining our entry level training program include: Hourly rate plus sales commissions – store managers average over $70,000 annually! Medical and dental benefits Paid vacation 401(k) retirement savings plan Additional cash rewards As a Retail Sales Manager trainee, you will have access to an effective training program with an opportunity to gain valuable management experience by partnering with dedicated and successful Retail Store Managers! We have developed sales techniques that you can profit from, as demonstrated by our success over the last 30 years. If you are ready to start building your career in retail management, apply today! Retail Sales Manager - Entry Level Management Training Program (Customer Service / Marketing) Job Responsibilities In this entry level role, you will begin your new career by receiving hands on training in sales, marketing, and business development techniques. By shadowing retail store managers, you will learn all the aspects of store and people management as the success of our program hinges on understanding, mastering, and being able to lead the team. Additional responsibilities include: Greeting and assisting customers ascertaining their wants and need, answering customer questions and inquiries regarding products and services Presenting pricing, preparing contracts, and processing transactions Maintaining knowledge of current promotions and policies regarding payment, exchanges, and store security Retail Sales Manager - Entry Level Management Training Program (Customer Service / Marketing)
Cadec Installer – Northwest Food Products
Details: Cadec Installer – Northwest Food Products Summary: CPC Logistics is the premier vendor in the driver service business and we support many of the nation’s top private fleets on behalf of our Fortune 500 clients. We are currently hiring a full-time Cadec Installer to work with our Private Fleet Operations group, Northwest Food Products. This position will be based out of Madison, WI but requires extensive travel throughout the Midwest region. Contact Stacy Hess at 608-285-2222 or 608-259-6855 today! Job Duties: Responsible for the complete installation and maintenance of Cadec Series 100 and Cadec Series 200 On Board Computer Systems, within various makes and models of trucks. Travel throughout the Midwest region; troubleshooting issues that require repairing. Travel to either Cadec Headquarters or Northwest Food Products for training of the Cadec systems. Gain understanding of proper installation of the On Board Computer Systems in various makes and models of trucks. Gain understanding of load sheets and how drivers enter the data into the On Board Computers. Gain understanding of the Northwest Food Products system and how it works with the Cadec Powervue System, by traveling to the Northwest Food Products location in Hudson, WI. Will also gain understanding of how the owner operators communicate with the office locations on issues they are having with the On Board Computers. Benefits: Here is some of what we have to offer: Competitive salary of $50,000-$52,000/year Company vehicle is provided Northwest Food Products will provide individual with a laptop, Series 200 Portable System, a variety of tools and hardware to perform computer installations, and various parts needed to replace or repair On Board Computers, while traveling. Single and family health plans and voluntary benefits (effective 30 days after hire date) 6 paid holidays, 2 personal holidays and vacation package (1 week after “1" year, 2 weeks after “2" years, 3 weeks after “8" years) 401(k) with employer contribution of $30/week Plus more!
Assistant Manager - Environmental Services
Details: When you join Hulcher Services, you become a member of an elite performance team that forms the premier service provider in Train Derailment Emergency Response and Environmental Emergency Response and Remediation. Assistant Manager – Environmental Services Hudson, WI Assists in managing Environmental Services, which requires availability to deploy to customer sites for emergencies 24/7/365 and will assist in developing, implementing, and administering site safety plans. This is a hands on position which conducts environmental work as well as manages a team on both emergency and non-emergency projects. Assigns and monitors all work being performed by Company personnel and subcontractors. Environmental services include : Industrial Services: Tank Cleaning; storage vessel purging, cleaning and repair; reactive chemical neutralization and stabilization. Remediation: Site excavation; pond and lagoon closure; remedial construction; groundwater and soil treatment. Emergency Response: chemical spill clean ups; high hazard work; confined space entry; commodity transfer. Natural disaster response: floods, tornados, hurricanes
Maintenance
Details: Maintenance Job Description: General Responsibilities Install, maintain and repair machinery, physical structures and mechanical equipment such as engines, motors, pneumatic tools, conveyor systems and production machines Visually inspect operating machines and equipment for conformance with operational standards and locate or prevent causes of malfunctions Report accurate quantities, material used and time in MD Link Listen for unusual sounds from machines or equipment to detect, malfunction and discuss operation variations with supervisors or other maintenance workers to diagnose problem and repair machine Requisition tools, equipment, and supplies required for operations Initiate purchase order for repair parts Confer with management, engineering and quality control personnel to resolve maintenance problems Dismantle defective machines and equipment and install new or repaired parts Clean and lubricate shafts, bearings, gears and other parts of machinery to prevent malfunction Install, repair and program electrical apparatus and equipment Lay out, assemble, install and maintain pipe systems and related hydraulic and pneumatic equipment Repair and replace gauges, valves, pressure regulators and related equipment Set up and operate machining tools such as grinder or drill to repair or fabricate machine parts, jigs, fixtures and tools Operate cutting torch and welding equipment to cut or join metal parts Fabricate and repair counters, benches, partitions and other wood structures Realign and adjust components as needed Inspect and measure parts to detect wear, misalignment or other problems Start machines and equipment to test operation after repair Lock out machines and equipment in compliance with Lock Out/Tag Out regulations Perform required inspections Read and interpret blueprints to comply with engineering standards Must be available to emergency call-ins and extended overtime hours as required Physical Demands and Work Environment Employee must be able to regularly stand and walk for extended periods of time Use hands to feel, finger or handle all types of materials Reach with hands and arms Stoop, kneel, crouch or crawl and occasionally sit, climb or balance Requires regular lifting of up to 50 pounds Specific vision requirements; close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust your focus Detect smells of machine performance malfunctions Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions Safety Issues Must follow all safety rules and regulations regarding safety policies Follow safety instructions and understand standard operating procedures Regularly check bulletin board safety notices Regularly exposed to moving mechanical parts Occasionally exposed to vibration Noise level is usually high and ear plugs are required In the event of violation of the personal health safety and conduct rules, disciplinary actions will be imposed per the disciplinary process Steel King Industries offers an excellent benefit package to include vacation, health, dental, life, short and long-term disability, wellness incentives, health club membership discount, 401k, accident and sickness benefits. Qualified candidates can apply in person, or email resume : Steel King Industries, Inc. 325 E Beckert Road New London, WI 54961
Line Therapist
Details: Jobs with Kids -- Fun and Rewarding! Preparing for a career? In today's economy, you'll need real experience to give you an edge! Whether you're planning a career in human services, business, education, health care, or any other field, experience working for Wisconsin Early Autism Project is a resume stand out! If you enjoy children, helping people, and are enthusiastic and committed, we want to hear from you! Our part time positions offer immediate opportunities to use and develop skills in communication, organization, attention to detail, multitasking, and—most important to many employers—teamwork. Competitive hourly wage + travel reimbursement No experience necessary, get paid for training and start getting the experience you need now. Applicants must be 18 with high school diploma (or equivalent). Wisconsin Early Autism Project has been Wisconsin's premier provider of early intervention for autism for over 17 years. Line therapists work with children with autism in home learning programs under the direction of our highly experienced staff. Immediate oppenings! Please contact the Eau Claire Clinic at 715-832-2233 , email , or visit our website at www.wiautism.com .
Prototype/Model Maker
Details: Prototype/Model Maker Imagine working as a Prototype/Model Maker for an industry leader. Based in New Berlin, this multi-national company is looking for an experienced Prototype/Model Maker to join their team. Responsibilities - Build prototype models in support of small to mid-size product development projects with minimal guidance. - Use a variety of processes and materials to demonstrate new ideas and prove feasibility. – - Interact with designers and engineers in collaborative hands on environment by providing suggestions and recommendations for improvement/refinement of products. Use technical knowledge of processes and materials to fabricate an aesthetically acceptable, structurally sound and cost effective product. Create display models for trade shows.
Director of Career Services
Details: ITT Technical Institute is a leading provider of technology-oriented postsecondary degree programs designed to help students develop skills and knowledge they can use to pursue career opportunities in a variety of fields. At our more than 140 accredited ITT Technical Institutes located in approximately 39 states, we predominately provide career-focused degree programs of study in fields involving technology, criminal justice, business, and nursing to approximately 60,000 students. Today, we continue to execute our model, add new programs of study, and grow at a very rapid pace building new campus locations across the country. At ITT Tech we are committed to helping men and women develop the skills and knowledge to pursue many opportunities in fields involving technology, criminal justice, and business. The Director of Career Services is responsible for planning, developing and administering career and employment assistance programs for students, graduates and alumni. The Director of Career Services will build effective relationships with local and regional corporations, non-profit and government organizations and community partners to identify employment opportunities.
Manufacturing Engineer
Details: Join the Leader in the Power Industry - Generac Power Systems! Our facility located in Jefferson, WI is seeking a Manufacturing Engineer to join our growing team. The Manufacturing Engineer works within operations on continuous improvement projects, new product and process introductions, production line support including work balancing, ergonomics/workstation design, plant layout, tooling and assembly aids, troubleshooting manufacturing issues and managing capital equipment planning and implementation. Essential Duties & Responsibilities: Assess shop floor workflow and revise cell layouts for improved efficiency. Perform routing rate reviews, time studies, capacity planning. Work closely with shop floor personnel as well to promote ongoing Continuous Improvement of manufacturing methods, systems and controls. Create/revise process documentation to ensure manufacturing readiness for new product designs. Perform detailed cost analysis as required to assist in make vs. buy decisions. Participate in capital equipment justification, selection, and implementation. Initiate, Review and approve Engineering Change Orders, coordinate tooling/program changes, update process documentation and notify production personnel as required. Develop, maintain, and update procedures, Departmental Instructions Etc. relative to improving performance in areas of responsibility. Design and procurement of work station fixtures. Improve safety on the lines. Basic Qualifications: Bachelor's Degree in related field (Industrial, Mechanical, Manufacturing or Process Engineering) or 5 years of relatable experience. 3 - 5 years of previous manufacturing experience, preference in a high volume, low mix environment 1 - 3 years of fabrication experience Demonstrated ability to maintain and troubleshoot PLC based equipment including robotic systems Proven ability to promote a safe work culture through enforcement of safety rules, positive reinforcement of safe work behaviors and addressing safety issues immediately Experience with ERP systems (SAP, AS/400, PowerLink / XA) Additional Skills Preferred: Knowledge of Lean Manufacturing Mechanical process comprehension Able to solve complex engineering problems; good decision-making skill Proficient oral and written communication Technical skill to include design experience with AutoCAD, Creo (Pro-E) and Solidworks Working knowledge of CNC programming and related equipment
Accountant
Details: ProActive Solutions USA, LLC offers complete cleaning and sanitation solutions, maintenance supplies, food ingredients and commodity chemicals to world class food, farm and industrial customers. Our company is growing and looking to add accounting support. This candidate will be responsible for a number of accounting tasks and day to day office administration. Principal Responsibilities: Financial statement preparation with additional reports and analysis of departmental activities General Ledger account reconciliations and adjusting journal entries Fixed Asset Reporting Expense Reimbursement Program Cash application and daily management Sales & use tax filings Special Deposit Entry/Coding Bank Reconciliations
Medical Bill Review - Data Verification Specialist
Details: Company Overview Become part of CorVel Corporation’s success story and work with one of the fastest growing companies in America! At CorVel Corporation, we are continuously seeking professional, motivated associates to join our team. We are a third party administrator and national provider of risk management solutions for employers and insurance companies, providing medical cost containment services and claims management to our clients. Job Description Title: Data Verification Specialist. Seeking administrative support for the New Orleans Bill Review operation. Position is full-time during normal business hours (Mon-Fri from 8am – 5pm). Responsibilities: Responsible for daily data-entry and auditing of medical bills. Performs diverse administrative duties to support our bill review team. This could include answering calls, handling mail, scanning and quality control of medical bills and documents, customer service, invoicing, and other duties as identified by management.
Truck Service Assistant General Manager
Details: Assistant Automotive Service Manager (Assistant Manager) TravelCenters of America (TA) is the largest full-service travel center company in the United States, serving professional drivers and motorists alike. We are seeking an Assistant Automotive Service Manager to join our Automotive Customer Service Management team . Take your career to the next level and join our rapidly growing Truck Service and Repair operations! With over 180 locations across the country, TA has a solid foundation and a forward thinking vision. We are partnered with major truck manufacturers as the main service provider for major fleets. Join a team of highly skilled mechanics and service professionals in a fast-paced and highly rewarding environment! Benefits TA's benefits program is designed to attract, energize, reward, and retain talented people who will be productive TA team members and enhance our leadership position. We recognize the importance of a strong benefits program. This is reflected in our commitment to work as a team to take care of our customers. Our competitive pay program lets you be in control of your potential earnings, and our opportunities for advancement allow you to plan for your future! Other benefits of the Assistant Service Manager role include: Hotel discounts for family Paid training program Hourly rate plus commission Medical / Dental Insurance Life Insurance Prescription Drug Plan 401(k) Retirement Plan Paid vacations and holidays Short-term and long-term disability Tuition reimbursement Automotive Service Manager / Assistant Manager – Customer Service – Truck Service Management – Transportation – Auto Job Responsibilities As an Automotive Service Manager, you will be responsible for operating efficiently in a hands-on customer service management role. You will help oversee the development of sales and customer loyalty. Other responsibilities of the Assistant Manager role include: Overseeing profit and loss responsibilities of repair shop Developing team atmosphere with employees Providing excellent customer service Overseeing product ordering and inventory of stock Handling staff scheduling and related issues Maintaining safety of both our customers and employees Automotive Service Manager / Assistant Manager – Customer Service – Truck Service Management – Transportation – Auto
Multiple Building Supply Positions
Details: Wisconsin Building Supply is one of the premier building supply companies in Wisconsin. We are quickly growing. With locations throughout the state we are always looking for great employees. These are full time positions with one of the best benefit packages in the industry. Some of our opportunities are as follows: You can apply in person at the listed address or send your work history to: Green Bay Truss : Apply at 1745 Moraine Terrace in Green Bay • Truss Assemblers (2 shifts!) • Truss Designers Green Bay Yard : Apply at 1990 Larsen Road in Green Bay • CDL Drivers (no OTR! M-F!!) Home every night! Appleton : Apply at 222 Lilas in Appleton • CDL Drivers (no OTR! M-F!!) Home every night! • Material Handlers – load pullers • Residential Designers - draftspersons Fond du Lac : Apply at N3280 Oak Center Road in Oakfield • CDL Drivers (no OTR! M-F!!) Home every night! • Estimators – construction materials • Inside Sales for Millwork Marinette : Apply at W1536 US HWY 41 in Marinette. • CDL Drivers (no OTR! M-F!!) Home every night! WBS is an Equal Employment Employer
Customer Account Representative
Details: Customer Account Representative – Collections / Call Center Rep Customer service professionals – are you looking to take your next big career step with a respected industry leader? GM Financial needs your expertise! A wholly-owned subsidiary of General Motors Company, we offer attractive retail loan and lease programs to automotive consumers, as well as commercial lending products to help automotive dealers to finance and grow their businesses. Please join us for our Customer Service Representative Hiring Event on April 14th in Chandler, AZ. Our hiring managers will be on hand to meet with you and to make same day offers to qualified candidates for full-time, direct-hire Customer Account Representative Positions. If you have a passion for providing world class customer service, we want to meet you! Job Description: GM Financial’s success is largely dependent on building strong, lasting relationships with the customers we serve. This is why we are committed to providing best-in-class customer service, while promoting open and honest communication at all levels. As a Customer Account Representative of Collections, you'll go home feeling like you made a difference. You will spend your day talking with customers, while making outbound and receiving inbound calls. You will remind them about late or missed payments, obtain details about the reasons for delinquency, help customers find solutions to bring their account current, and negotiate repayment resolutions. This position has contact with customers, as well as, other Company departments, repossession agents, and other outside agencies. Every call is an opportunity for you to use your negotiation and relationship building skills to partner and build lasting business relationships. The team receives ongoing training, with an emphasis on compliance, negotiations, and customer service skills to ensure each call is consistent and based on industry best practices. Your specific duties in this role will include: Maintain excellent attendance. Be open to feedback and willing to learn. Demonstrate a positive attitude. Make productive use of your time while at work. Utilize customer service skills to negotiate account resolutions. Represent GM Financial professionally within the center and throughout the community. Ensure that all actions are in compliance with company policies and laws. Communicate with customers appropriately; with proper speed, tone, and consistency. Demonstrate effective questioning/listening skills when speaking with customers and third parties. Keep calls on-task and ensuring efficient use of call handle time. Use probing questions and leverage information obtained to ensure productive collection/skip tracing efforts. Document all conversations and collection activities. Use holds/promises effectively, based on the situation.