La Crosse Job Listings

Details: This position reports to the E&I Maintenance Supervisor, and utilizes instrumentation and electrical skills based on education and experience to resolve instrument and electrical issues at the Lake Charles LyondellBasell facility. This includes troubleshooting, calibrating, and repair of all instruments and electrical equipment to maintain continuous operation of the site’s operating units. Job Specification/Qualifications: High School Diploma or equivalent. Associate level instrumentation/electrical degree or equivalent two year trade school Journeyman status and minimum three years instrument experience following journey level status in industrial manufacturing environment Responsibilities and Accountabilities: Install, maintain, repair, overhaul, calibrate and test a wide variety of industrial instrumentation that records, indicates, controls and regulates level, flow, pressure, temperature, position and water analysis. Makes periodic preventative maintenance inspections of all metering control instruments, diagnosing existing or potential trouble; cleans, lubricates, calibrates and adjusts as conditions indicate. Troubleshoots gas chromatograph and maintains a functional knowledge pertaining to the operation of the gas chromatograph system software and hardware. Lays out, install and place into service new metering, controlling and recording devices, calibrating as required; may extend or connect related electrical circuits. Reads and interprets wiring diagrams, mechanical drawings, and specifications in making installations or performing major repair work. Troubleshoots PLC software and hardware, makes recommendations and performs software changes, maintains documentation of changes to the software and hardware. Must have knowledge and the ability to adapt to both instrument and electrical work associated with the operation of the site’s operating units. LyondellBasell (NYSE: LYB) is one of the world’s largest plastics, chemical and refining companies and a member of the S&P 500. LyondellBasell ( www.lyondellbasell.com ) manufactures products at 55 sites in 18 countries. LyondellBasell products and technologies are used to make items that improve the quality of life for people around the world including; packaging, electronics, automotive parts, home furnishings, construction materials and biofuels. Must be at least 18 years of age and must be legally authorized to work in the United States (US) on a permanent basis without visa sponsorship. LyondellBasell does not accept or retain unsolicited résumés or phone calls and/or respond to them or to any third party representing job seekers. LyondellBasell is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, veteran status, and other protected characteristics. The US EEO is the Law poster is available here .

Details: Overview: Masonite International Corporation is a leading global designer and manufacturer of interior and exterior doors for the residential new construction; the residential repair, renovation and remodeling; and the non-residential building construction markets. Since 1925, Masonite has provided its customers with innovative products and superior service at compelling values. Masonite currently serves more than 7,000 customers in 80 countries. Additional information about Masonite can be found at www.masonite.com . To provide customers with accurate, complete quotations in a timely manner. Responsibilities: Properly interpret architectural specifications, customer schedules and drawings. Gain and utilize an understanding of the following: Veneer grades and matching methods Core constructions and variations Fire door ratings, requirements and restrictions Capabilities and limitations of factory finishing systems Builders hardware and potential problems when used with wood doors Positive pressure requirements and restrictions Know competitors product offerings well enough so as to determine what the competition is supplying so we can suggest possible alternates or quote more creatively. Maintain a customer service level of one-day or 24-hour turn around on quotations. After receipt of a written request for quotation, share responsibility with the rest of the estimating team for the following duties: Evaluate customer's quote request Input information into CS Quots Program Check quotation for accuracy Assign multiplier if less than 50 doors, email to customer, and forward mill copy to Sales Service Specialist. If over 50 doors, assign multiplier and forward to Sales Service Specialist for review Provide pricing on standard outside purchase products (i.e., hollow core doors, wood frames, stile and rail doors, etc.) based on costs. Obtain selling prices on specialty items. Take initiative to continue and increase your product knowledge, job skills, organizational and procedural knowledge, etc., so as to serve your company better and eliminate errors. Assist other Estimators when needed and share in additional work load created when other Estimators are on vacation. Participate in special assignments, projects, or training of new Estimators as designated by the Sales Analysis and Training Manager.

Details: Ventura Foods is a leading national manufacturer and marketer of branded and custom made shortenings, oils, dressings, sauces, margarines, culinary bases and pan coatings for the foodservice and retail industries. From East to West, Ventura keeps pace with the dynamic food marketplace by delivering high quality products at competitive prices. In fact, our company's growth is fueled by long-lasting profitable partnerships that benefit all parties. We do this by meeting the challenges of an ever-changing world by applying the strengths of our commercial resources, the talents of our employees and the opportunities created by new technologies. Throughout our rich history, one thing hasn't changed: the dedication to our customers and the consumers we are proud to serve. PURPOSE OF Position: Perform warehouse duties which may include order picking/staging, production support, loading, and receiving. These duties support the Production department as well as customer specifications and satisfaction. MAJOR DUTIES AND RESPONSIBILITIES 1. Operate either a sitdown and/or standup forklift in an efficient manner. 2. Load trailers utilizing pick tickets ensuring loads are balanced and accurately loaded. 3. Ensure FIFO is followed. 4. Follow locator system policies. 5. Must follow Housekeeping, Allergen, GMP, HACCP, and safety programs.

Details: Dental Director needed in St. Paul, MN Small, regional group practice with a true spirit of service is searching for a Dental Director. Weekly schedule will be split for the following responsibilities: Oversee and mentor a skilled staff to keep the offices running smoothly Provide clinical services while ensuring high standards of patient care to public program and private patients Participate in planning, development and growth of the business In return our client expects the following: A General Dentist with strong clinical abilities and 20+ years experience preferred Leadership skills and a great personality Experience owning or managing a multiple office organization Contact: Rob Knezovich ETS Dental - Regional Recruiter Email: Phone: 540-491-9107 www.etsdental.com ETS Dental is a professional recruiting firm that specializes in placing Dental professionals in practices across the country. All conversations and inquiries are completely confidential. All fees are paid by the client (hiring/selling practice). If you are now or will be seeking an opportunity as a Dentist or Specialist, send your resume/CV TODAY ! For additional opportunities please visit our Job Center at www.etsdental.com dds dmd dental medicine dentistry dentist dent doctor dr

Details: ​ Check 'n Go has been a leader in the financial services arena since 1994. If you are interested in working with a strong leadership team, evolving financial products, and a team that feels more like a family than co-workers; this is the place for you! You will enjoy a business casual work environment, with fun and rewarding career advancement opportunities. Thank you for your interest in becoming a part of the Check ‘n Go Team. General Function: Provide superior customer service to Check ‘n Go/Allied customers by greeting customers, processing customer loan applications, answering customer inquiries regarding loan and product offerings, promote product offerings to customers, assist in the daily upkeep up of store premises and opening and closing of the store. Duties & Responsibilities: Provide superior customer service to customers, process in store loan applications and assist with marketing promotions. Perform necessary customer verifications to validate information presented is accurate. Ensure transaction check numbers match checks in printer and process loan applications per established guidelines. Answer telephone inquiries in response to general questions, customer applications, requests or other issues. Place outgoing customer courtesy calls and appointment reminders in accordance with federal regulations and store operating procedures. Escalate customer complaints to the Store Manager if unable to resolve the issue directly with the customer. Balance individual batch receipts with store sales reports at end of day and assist with resolving over/shorts as needed. Assist in the execution of all Company marketing plans and programs, ensuring precise and timely set-up, excellent execution and within established deadlines. Responsible for compliance with company/State policy and procedures including Federal regulation where applicable. Ensure CFSA best practices are maintained. Assist in the following store operation areas: Store Opening and Closing procedures. Ensure customer counter area and store is clean and stocked with the supplies necessary to conduct daily business. Ensure store appearance (internal and external) is maintained to company standards. Call banks to determine if checks returned for non-sufficient funds (NSF) can be collected. Make bank runs to collect on NSF checks. Courtesy calls Handle and count currency, cash, and coins to include managing a cash drawer, counting cash deposits, moving cash from secure safe to cash draw and other cash handling requirements. Participate in roadside marketing as needed. Participate in field collections as needed Other duties assigned

Details: Z Wireless is a retail sales and service company operating Verizon Wireless Premium Retailer stores throughout the United States. Founded in 2000, Z Wireless has experienced exponential growth throughout the years. Through the many mergers, acquisitions and expansions of the wireless industry, Z Wireless has remained an exclusive and loyal partner of Verizon Wireless. Z Wireless has long been one of Verizon's top wireless performers with an unwavering commitment to superior customer service and an unparalleled drive to exceed the industry benchmarks and metrics. Z Wireless has increased their footprint within the central United States and is considered one of the largest exclusive and premiere Verizon Wireless Retailers in the country. PositionWireless Consultant Description Wireless Retail Sales Associate Job Description Are you an energetic, enthusiastic individual who enjoys helping others? Do you like learning about technology and the latest trends in wireless communications? Z Wireless is one of the nation's largest Verizon Wireless Premium Retailers with more than 350 stores in 19 states and we're growing every day! As a result, we're searching for a results-driven, service-oriented professional to join our team as a Wireless Retail Sales Associate. In this role, you will connect customers with the wireless technologies and services that meet their needs and exceed their expectations. Both experienced and entry-level candidates are encouraged to apply! As a Retail Sales Associate with Z Wireless, you will help to continuously build our store's reputation as a trusted business partner by providing attentive, helpful, and friendly service to all customers. You will also be responsible for creating and maintaining relationships with customers after the point of sale by following up with them on a regular basis. Your duties as a Retail Sales Associate will include: -Explaining the features and benefits of our Verizon products and services -Answering customer questions -Demonstrating wireless devices and technologies -Meeting and exceeding your sales goals -Following the Z Wireless Sales Process in order to ensure that your customers have a WOW experience -Participating in ongoing training; staying informed of promotions, plans, and pricing on all products -Demonstrating integrity and honesty as it relates to cash, inventory, time-keeping, commissions, customers, etc. -Ensuring that your personal scores on carrier-promoted programs for customer feedback, such as surveys and secret shops, always exceed the carriers stated expectations -Following the guidelines in the Z Wireless Retail Policy and Procedure Book -Adhering to the policies and procedures in the Z Wireless Hand Book CategoryRetail / Sales

Details: Title: Lead, Maintenance Business Platform: Commercial and Residential Solutions Business Unit: InSinkErator Location : Racine, WI

Details: I believe my work is my calling. With Gentiva's recent acquisitions of Odyssey Hospice, Harden Healthcare, Girling Home Health and Hospice, we offer home health, hospice, therapy, rehabilitation and community care services in many of our locations throughout the country. Gentiva has over 40 years of experience in healthcare. With over 550 locations in 40 states, our clinicians care for 110,000 patients every single day. This affords us the opportunity to create best practices and develop them into industry-leading protocols and specialties. As a Hospice Specialist , you will: Call on physicians, hospitals, skilled nursing facilities’ management, discharge planners, and case managers within an assigned territory to promote our hospice services. Build and maintain client relationships. Prepare business plans and maintain target lists. Prioritize accounts in accordance with the market sales plan. Gather and organize account-related information and provide input on key customer opportunities, service line extensions and proposal or contract pricing.

Details: Position Summary: This position is for a developing leader who is responsible for managing the daily operations of a security program. Typically this position reports to a higher level Security Manager; but may report to the IT director. Incumbent will manage all aspects of security issues and to continually assess and manage all risks concerning physical and logical security of all IS systems. Incumbent will be responsible for employing industry standards as it pertains to employing best practices surrounding File, Active Directory, Application, Network, and physical security components. Responsible for collaborating internally and externally, across functions and to understand requirements and meet business and security objectives. Work with leaders to set policies and provides guidance and direction to leaders working to solve complex problems, serving as a subject matter expert in the area of IS Security. Enables mission success through proactively providing security support and processes to programs. *CB* *MW*

Details: Make your mark with us! U.S. Venture, Inc. headquartered in Appleton, Wisconsin, is a value-adding distributor in North America of products that vehicles consume. U.S. Venture’s customer promise of Finding a Better Way encourages associates to make your mark through unconventional, entrepreneurial thinking that gives customers a winning edge. We're focused on petroleum and distribution industries, where we've experienced healthy – and strategic – growth through innovation and acquisition. Our vision, mission, and values guide this growth and the decisions our company, from senior leadership to part-time associates, make every day. We are committed to our four differentiating values: Caring Relationships, High Performance, Entrepreneurial Spirit and Strategic Foresight. Our divisions include: U.S. Oil, U.S. AutoForce, U.S. Lubricants, U.S. Gain, U.S. Petroleum Equipment and Design Air. Visit our website at www.usventure.com to learn more! We are eager to see how you make your mark with us ! Intern - Corporate Accounting Job location: Corporate Office - 425 Better Way, Appleton WI Part Time hours starting in Spring 2015 Intern for special shareholder tax project and FAS responsibilities. EOE of Minorities/Females/Vets/Disability

Details: Are you looking for a new career that allows independence to show your creativity while constructing custom machinery?! Hire Direct positions available! Express is looking for workers with experience in Hydraulics, Pneumatics, Welding, Electrical, Custom assembling and Fabricating for a local company in the area. •Experience necessary in machine assembly or machine maintenance. •Work to be accomplished by reading drawing specifications and parts lists; gathering parts, sub-assemblies, tools and materials. •Electrical background helpful. If you have schooling in Welding or Maintenance, they are willing to train! Outstanding benefits! $19.00-$28.00/hour Call Express Employment at 715-785-7905 immediately! MedfordWI.expresspros.com Are you looking for a new career that allows independence to show your creativity while constructing custom machinery?! Hire Direct positions available! Express is looking for workers with experience in Hydraulics, Pneumatics, Welding, Electrical, Custom assembling and Fabricating for a local company in the area. •Experience necessary in machine assembly or machine maintenance. •Work to be accomplished by reading drawing specifications and parts lists; gathering parts, sub-assemblies, tools and materials. •Electrical background helpful. If you have schooling in Welding or Maintenance, they are willing to train! Outstanding benefits! $19.00-$28.00/hour Call Express Employment at 715-785-7905 immediately! MedfordWI.expresspros.com

Details: There’s a reason Insperity ranks in the top 3% on WorkplaceDynamics’ National Top Workplaces list. Want to work for us and find out why? As a trusted advisor to America’s best businesses for more than 25 years, Insperity provides an array of human resource and business solutions designed to help improve business performance. In addition, we provide the client company and their worksite employees with a wide array of value-added benefits and services. Insperity offers a competitive compensation package and one of the best benefits packages in the business, including 19 days paid time off, 8 paid holidays, medical, dental and vision benefits, 401k and tuition reimbursement. We work to maintain the best possible environment for our employees where people can learn and grow with the company. We strive to provide a collaborative, creative environment where each person feels encouraged to contribute to our processes, decisions, planning and culture. At Insperity, our work environment and our commitment to our employees’ personal and professional success are the reasons we’ve been regarded as one of the “Best Places to Work” for 10 years running. Product Manager Insperity is currently seeking an experienced Product Manager to join our growing team. This position is responsible for working with Insperity Time & Attendance (ITA) and Channel/Partner Product Lines to maximize the value of various technology solutions to customers and future prospects. Working across different departments and multiple units, serves as a business leader for ITA’s Product Lines by guiding efforts in problem solving, offering solutions and mentoring on best practices and technology. Responsibilities: Initiates and executes product management efforts including strategic planning, product planning, defining functional requirements, providing support to development team’s efforts, participating in quality assurance process and testing, and providing technical training on system. Understands the value proposition and nuances of ITA’s various product lines. Defines and documents new product requirements by collaborating with customers, Professional Services, Support Teams, Sales and future prospects. Works with internal stakeholders to establish, maintain and monitor the use of best practices and to develop processes that are congruent with technology capabilities. Aligns product objectives with the business vision and mission statement along with functional requirements. Determines scope and priority of product initiatives required to accomplish objectives, as well as requests resources (i.e., material and financial where appropriate) needed to accomplish objectives. Measures, controls, and monitors Product(s) capabilities: - Sets measurable goals to ensure product(s) capability and stability, - Establishes, monitors, and adjusts benchmark metrics, - Exhibits a sense of urgency when dealing with issues that directly impact end user utilization. Defines and manages product releases to meet defined schedule and operational needs. Researches new products, partners and techniques to help streamline processes. Supports process and audit efforts to ensure integrity and accountability for all compliance related items.

Details: What makes Bankers Life and Casualty different from any other company in our industry is our unparalleled focus on our Agents and continued contribution to their success. Here is what you can count on from us: Opportunity for Six Figure Income, with a deferred compensation option to provide commission after retirement Leads, Leads Leads! Globally-ranked training programs Recognition Programs, including trips and incentives Technology Support

Details: Job Description Automotive Service Management / Retail Auto Service Manager (Full Time) Founded in 1955, Blain's Farm & Fleet stores are specialty discount retailers with 36 locations throughout Wisconsin, Illinois and Iowa. Our philosophy is simple: offer customer’s good, honest value by providing the best brands available at the lowest price possible. We’re looking for Automotive Service Managers to join our growing team. This management role is a great opportunity for a mechanic to further their career and continue to work in the garage environment they love. This position is a great opportunity to turn your passion for cars into a long-term career. Automotive Service Management / Retail Auto Service Manager (Full Time) Job Responsibilities In this role, the Automotive Service Center Manager is responsible for leading our technicians while managing the day to day operations of the Service Center. We expect our Automotive Service Managers to provide the best customer service while maintaining a clean and safe work environment. The primary functions include: • Assign jobs and provide technical assistance for Service Center Technicians • Conduct performance evaluations of Service Center Technicians • Keep high productivity standards while maintaining a safe and clean work environment • Maintain and repair service center equipment • Assist in controlling all Service Center expense including but not limited to payroll, claims and supplies • Hire, train and develop new Service Center Technicians • Demonstrate awareness and compliance with Loss Prevention and safety policies and/or procedures. • Conduct daily shop goal assessments to meet company goals/budgets • Perform all Service Technician, Service Desk Coordinator and Service Center Assist Manager duties when necessary

Details: Provides professional nursing care for patients within an assigned unit of a hospital, in support of medical care as directed by medical staff and pursuant to objectives and policies of the hospital. The Registered Nurse is responsible for total nursing care for all patients assigned to him/her by the Nurse Manager and/or Charge Nurse

Details: This Product Development Engineer will develop new and complex products, resolve customer issues and ensure successful manufacturing. This individual will focus on quality, end use and performance. Additional responsibilities include: provide professional and technical leadership for project management of assigned projects; attend customer trials; interacting with customers, management, marketing, sales and suppliers; and, assisting in teams that strive twoard product development, waste reduction, and quality improvement.

Details: American Tire is a growing company with over 3,400 employees throughout the United States. We continue to expand and the acquisitions and new operations continue to enhance our ability to offer the most complete selection of tires, wheels and related products and value-added service across America to independent tire retailers. PURPOSE Performs a variety of duties relating to warehousing, transportation and inventory functions of equipment, supplies and specialty items in a distribution Center warehouse. Has second tier responsibilities in some instances to the Warehouse or Operations Manager. Primary responsibilities include control of the incoming/outgoing product within the warehouse. RESPONSIBILITIES Assist in directing the day-to-day activities of a central warehouse facility that is responsible for the distribution of product as directed As directed, supervise and record, either by manual or automated inventory control system, the receipt, storage and distribution of equipment, supplies and specialty items in centralized warehouse operation. Compile and submit regular reports of damaged or outdated stock or supplies, over/undershipments, return of goods to manufacturer, etc. Contact manufacturers and customers to reconcile invoice discrepancies, shortages or overshipments or to arrange for emergency shipments or requisitions. Develop and implement storage systems and procedures to obtain maximum use of space and storage areas. Maintain an accurate daily inventory, including inventory variances and supervising periodic physical inventories. Supervise maintenance of facilities, product handling equipment and inventory warehousing control systems, manual or automated. Provide daily oversight and supervision for assigned staff. Coordinate all warehousing activities with management and administration Champion safe working conditions

Details: Initiates and implements individualized care plan within 24 hours of patient's admission Completes initial assessment, considering patient's developmental level, Prepares instruction on admission and reinforces throughout the hospital stay as evidenced by plan of care, Assesses patient’s physical and psychosocial data daily as evidenced by care plan and nurses' notes using appropriate age and developmental level terms and assessment techniques, Ensures the care plan reflects current patient needs and goals based on ongoing assessments. Incorporates patient's age, developmental level, and psychosocial evaluation, Performs age/developmental level patient/family education regarding discharge plans, preop care, postop care, cast care, etc. Performs lab utilizing I-stat, accurately and efficiently

Details: Job Description NAPA Auto Parts is seeking a skilled, enthusiastic and hard working part time Delivery Driver to join our growing team of auto parts professionals. As a Delivery Driver your primary focus is on getting the right parts to the right people at the right time, and engaging with customers as the face of NAPA throughout the day. Other responsibilities for the Delivery Driver will include: Responsibilities Building long-term relationships with the customers you deliver to Driving throughout the metropolitan area using maps and directions Utilizing both manual and automatic transmission vehicles Handling cash charge transactions correctly and core/part returns appropriately Maintaining a distribution log or tracking system to record all deliveries/pickups made Lifting merchandise up to 60 lbs for deliveries Inspecting, protecting and maintaining company assets, merchandise, vehicles, building and people Qualifications The ideal NAPA Delivery Driver will have a passion for delivering customer care on an everyday basis, and must also have excellent driving aptitude for both manual and automatic vehicles. Other requirements for the Delivery Driver include: Agility to bend to floor-level shelves and reach to upper shelves (eight feet) with use of stool or ladder when necessary Stamina to stand and walk for entire work shift Strength to lift 60 lbs of merchandise Clear speaking and attentive listening skills Motivated to train and learn Flexibility in schedule including evenings, weekends and holidays Valid driver's license with: No DWI convictions within the past four years No more than one moving violation AND/OR fault accident in the last three years Minimum 18 years of age Pre-Employment drug screen and background check Closing Statement In the 1920's, America fell in love with the automobile. More and more vehicles began traveling the roads, creating a need for an auto parts distribution system that could keep pace with the demand to keep our automobiles running. In 1925, NAPA was founded to meet those needs. Since then, we've sped our way to become a powerhouse in the auto parts industry. Fueled by the popularity of the automobile, our name can now be seen on over 5,800 stores, 58 distribution centers, and 13,000 NAPA AutoCare facilities across the country, and we're not stopping there. Our 80 years of experience has made us an industry leader, but don't let our age lead you to believe we can't keep up with the changing times. We're not your grandfather's NAPA. As our vehicles become more advanced, we've adapted our business in ways that allow us to stay ahead of the curve. We're constantly updating our inventory of over 500,000 parts, opening new stores, reaching out to customers in new ways, and most importantly, we're hiring new talent to join our ranks. It's an exciting time to join our team and we need people like you to help us accelerate our business into the future. Our growth depends on the dedication and enthusiasm of our employees. At NAPA, we want to continue to expand our presence, but at the heart of our business we just love automobiles. That's probably one of the reasons you're visiting this page. You share our passion to help customers, both retail and wholesale, keep their vehicles running. At NAPA, you'll be part a team that's building on an 80-year legacy of NAPA KNOW HOW, backed by the best employees in the world. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Details: This position is responsible for working with and coordinating the efforts of business owners, technical resources and application experts in both project and support activities primarily for finance and HR applications. Responsibilities include defining and implementing technology enabled business initiatives using industry standard best practices. The Business Analyst will perform activities related to requirements gathering, solution design, testing, documentation and support. The position reports to an Information Technology Director and may work under various Project Managers, depending on the assignment. Job Duties : Assess new project ideas to validate business case, understand ROI and associated risks. Create artifacts including current and to-be processes, use cases, high level solution design and project estimation. Coordinate with business owners, Information Technology professionals, and software providers on a project basis to deploy new business process improvement projects. This includes gathering functional requirements, creating functional design specifications, unit and functional testing, coordinating user acceptance testing and creating support team documentation. Troubleshoot functional application issues. Develop and implement solutions in coordination with applications development, business users, third-party support and other resources. Work with business functional teams on configuration changes and design for performance improvement. Required Skills : Bachelors Degree or equivalent experience. Minimum 1-2 years experience in business analysis. Working knowledge of Oracle configurations/setups for e-Business Suite release 11i including functional module setups, profile options and flex-fields. Experience with Oracle e-Business Suite release 12 a plus. Ability to understand technical table structures and research data in those structures using tools such as PL/SQL to resolve issues. Possess working knowledge of accounting, finance and HR processes. Possess the skills to understand user flow, site flow, common usability standards and how the user will interact with business applications. Experience formulating test strategies. Strong written, verbal and interpersonal communication skills. Ability to manage multiple priorities. Ability to work with both technical and business resources to gather information and make recommendations Ability to build and maintain customer credibility with internal customers. Be sought out for advice. Be respected for business knowledge. Manage expectations of internal customers. Ability to make decisions with the appropriate level of information. Knowing what questions to ask to gather information. Ability to direct further analysis with specific objectives.