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Customer Service Representative 10hr/wk

Mon, 06/15/2015 - 11:00pm
Details: Open Positions for Career-Minded People. Be a champion for customer service! Are you ready to start your career with a company that offers growth, challenge and a commitment to excellence? Raymour & Flanigan is a leading furniture retailer in the U.S. and is searching for a career minded customer care associate that can make a difference to the customer shopping experience. Many of our successful long term associates started at the beginning. Here is where you can demonstrate your customer service skills and learn the furniture retail business. Apply today for the start of your successful future! Expectations : Consistently provide genuine, friendly, personable and professional service. Handle multiple responsibilities and balance customer priorities. Efficiently schedule customer's deliveries to meet their needs. Go above and beyond advocating for every customer concern and request. Support sales and operations team members to ensure that our vision of enhancing the customer shopping experience is realized. Proactively resolve escalated customer issues. Ability to multi-task within a fast-paced service environment. Effective communication, interpersonal and organizational skills in person and on the phone. Demonstrate excellent listening skills and the ability to work independently and with a team. Perform additional functions that may be assigned at the discretion of management. Qualifications: High School Diploma or equivalent. Proficient computer skills and able to learn proprietary P.O.S. program. Flexibility to work a retail schedule that includes days, nights, weekends, holidays and events. At Raymour & Flanigan, we recognize and appreciate all of our team members' hard work and dedication. We pride ourselves on being a long term, privately held company that takes care of its associates by recognizing each individual's potential and investing in their future success! Raymour & Flanigan provides a full range of comprehensive benefit programs to help you achieve your wellness and financial goals which include: Health Insurance (Up to 80% of premium paid) and Prescription Drug Coverage Dental and Vision Coverage Company paid Life Insurance Company paid Short-term Disability 401(k) Retirement Plan w/ Company Match & Profit Sharing Voluntary Life and Long-term Disability Insurance Flexible Spending Account Employee Assistance Program Other Great Benefits: Weekly Pay Paid Vacation and Holidays Training and Development Tuition Reimbursement Program Generous Merchandise Discount Raymour & Flanigan proudly supports a drug free and smoke free work environment. Raymour & Flanigan is an Equal Employment Opportunity employer that does not discriminate against any associate or applicant on the basis of race, creed, color, religion, sex (including pregnancy), age, national origin, physical or mental disability, sexual orientation, marital or familial status, genetic information or other basis protected by law.

Sales Consultant $55,000 - $80,000

Mon, 06/15/2015 - 11:00pm
Details: Open Positions for Career-Minded People. Are you a Salesperson or a Sales Champion? Sales Champions are energetic individuals who “own their business.” They visualize where they’re going, know how to achieve results, appreciate the selling process, and value customer service. Sales Champions drive themselves to be better today than yesterday. They know their product, follow-up, create opportunities, and find meaning in their work. If you have the mindset and passion of a Sales Champion, we have a sales consultant position available for you! Expectations: Take a consultative selling approach to building customer relationships as you help prospective buyer’s select home furnishing pieces that best suit their needs. Accountability for your individual success within a team environment. Train through Raymour & Flanigan University, gaining product knowledge and sales solutions expertise. Achieve and exceed sales goals. Meet deadlines in a revenue-driven atmosphere with unlimited earning potential! Energy, enthusiasm and the ambition to flourish in a fast-paced sales culture. Build your business by prospecting with new and existing customers and by scheduling appointments. Professional communication, interpersonal and follow-up skills. Patience, resiliency and persistence backed by an entrepreneurial spirit. Create customer base by cold calling, prospecting and using electronic book of business. Ability to maintain emotional composure in a professional business setting with customers, peers and management. Must have excellent listening skills and the ability to work independently and with a team. Perform additional functions that may be assigned at the discretion of management. Qualifications Two years proven retail experience desirable. College degree or college coursework preferred. Ability to dress for success in a showroom environment. Business to business sales experience a plus. Proficient computer skills and the ability to learn new programs. Flexibility to work a retail schedule that includes nights, weekends, holidays, and special sales events. Physical Requirements: Frequently move about the showroom over an 8-12 hour period to attend to customers needs. Walking, standing or sitting for extended periods of time as customer needs dictate. Raymour & Flanigan offers unlimited income potential with a pay for performance plan, 401(k)/profit sharing with company match, excellent medical and dental benefits, Raymour & Flanigan University training, paid vacations, generous associate merchandise discount, Rolex timepiece (for President's Club associates), group term life insurance, short and long-term disability, and opportunity for professional growth. Raymour & Flanigan proudly supports a drug free and smoke free work environment. Raymour & Flanigan is an Equal Employment Opportunity employer that does not discriminate against any associate or applicant on the basis of race, creed, color, religion, sex (including pregnancy), age, national origin, physical or mental disability, sexual orientation, marital or familial status, genetic information or other basis protected by law.

Customer Care Supervisor

Mon, 06/15/2015 - 11:00pm
Details: Open Positions for Career-Minded People. Be a champion for customer service! A Customer Care Supervisor is a team member who demonstrates professionalism, confidence, and decision making abilities that encourage and inspire the representatives he/she works with daily. The Customer Care Supervisor must create an atmosphere of excellence by ensuring all daily tasks are completed, setting an example to their team members, and training all associates on how to complete daily assignments. CCS- Customer Care Supervisor [location] Expectations: Dedicated team builder. Exceptional ability in implementing multiple assignments. Outstanding analytical problem-solving skills. Excellent communications and interpersonal skills. Flexible and adapt well to changing organizational needs. Liaison between senior management and staff members. Proactively resolve escalated customer issues. Resolve customer service issues. Provide consumer resolutions in a call center/retail environment. Inspect furniture returns and exchanges. Proactively resolve escalated customer service issues. Execute warranty protection plans. Able to identify opportunities and find solutions for continuous improvement. Act as liaison between the customers, repair technicians and delivery teams. Communicate delivery concerns with the operation management team. Maintain repair technician vehicle records and product supplies. Perform additional functions that may be assigned at the discretion of management. Qualifications: Excellent phone etiquette. Interpersonal skills. Ability to multi-task. Strong computer skills. Proven customer service skills. Prior supervisory or leadership experience. Ability to work independently as well as in a team setting. Experience in a fast-paced environment. High School Diploma or equivalent. Flexibility to work a retail schedule that includes nights, weekends, and sale events. At Raymour & Flanigan, we recognize and appreciate all of our team members' hard work and dedication. We pride ourselves on being a long term, privately held company that takes care of its associates by recognizing each individual's potential and investing in their future success! Raymour & Flanigan provides a full range of comprehensive benefit programs to help you achieve your wellness and financial goals which include: Health Insurance (Up to 80% of premium paid) and Prescription Drug Coverage Dental and Vision Coverage Company paid Life Insurance Company paid Short-term Disability 401(k) Retirement Plan w/ Company Match & Profit Sharing Voluntary Life and Long-term Disability Insurance Flexible Spending Account Employee Assistance Program Other Great Benefits: Weekly Pay Paid Vacation and Holidays Training and Development Tuition Reimbursement Program Generous Merchandise Discount Raymour & Flanigan proudly supports a drug free and smoke free work environment.

Customer Delivery Supervisor

Mon, 06/15/2015 - 11:00pm
Details: Open Positions for Career-Minded People. Ready to raise the bar on customer satisfaction? As a customer delivery supervisor, you will be responsible for leading your team to deliver furniture directly to our customers' homes in a timely fashion, while maintaining our exceptional customer service standards and commitment to excellence. You must be able to inspire and motivate a team to achieve established goals in a high performance culture. Excellent customer service skills are essential for a successful delivery and the final stage of the customer shopping experience. Expectations: Accountable for commitment to Raymour and Flanigan's safety procedures and guidelines. Provide leadership to customer delivery teams and warehouse associates. Consistently maintain energy, enthusiasm, and ambition to flourish within a team environment. Proven ability to foster partnerships and establish realistic goals. Training, coaching and developing people. Communicate timely and professionally with our service centers, distribution centers, showrooms & customers. Enhance the customers' shopping experience. Implement company policies and procedures. Perform additional functions that may be assigned at the discretion of management. Qualifications: Associates degree preferred. Operational management experience a plus Analytical and critical thinking skills. Must have professional communication, interpersonal and organizational skills. Proficient computer skills with the ability to learn new programs. Knowledge of computer Routing System, preferred Physical Requirements: Lift, lower, push, pull all sizes of furniture up to and in excess of 100 lbs. At Raymour & Flanigan, we recognize and appreciate all of our team members' hard work and dedication. We pride ourselves on being a long term, privately held company that takes care of its associates by recognizing each individual's potential and investing in their future success! Raymour & Flanigan provides a full range of comprehensive benefit programs to help you achieve your wellness and financial goals which include: Health Insurance (Up to 80% of premium paid) and Prescription Drug Coverage Dental and Vision Coverage Company paid Life Insurance Company paid Short-term Disability 401(k) Retirement Plan w/ Company Match & Profit Sharing Voluntary Life and Long-term Disability Insurance Flexible Spending Account Employee Assistance Program Other Great Benefits: Weekly Pay Paid Vacation and Holidays Training and Development Tuition Reimbursement Program Generous Merchandise Discount Raymour & Flanigan proudly supports a drug free and smoke free work environment. Raymour & Flanigan is an Equal Employment Opportunity employer that does not discriminate against any associate or applicant on the basis of race, creed, color, religion, sex (including pregnancy), age, national origin, physical or mental disability, sexual orientation, marital or familial status, genetic information or other basis protected by law.

Sales Consultant $55,000 - $80,000

Mon, 06/15/2015 - 11:00pm
Details: Open Positions for Career-Minded People. Are you a Salesperson or a Sales Champion? Sales Champions are energetic individuals who “own their business.” They visualize where they’re going, know how to achieve results, appreciate the selling process, and value customer service. Sales Champions drive themselves to be better today than yesterday. They know their product, follow-up, create opportunities, and find meaning in their work. If you have the mindset and passion of a Sales Champion, we have a sales consultant position available for you! Expectations: Take a consultative selling approach to building customer relationships as you help prospective buyer’s select home furnishing pieces that best suit their needs. Accountability for your individual success within a team environment. Train through Raymour & Flanigan University, gaining product knowledge and sales solutions expertise. Achieve and exceed sales goals. Meet deadlines in a revenue-driven atmosphere with unlimited earning potential! Energy, enthusiasm and the ambition to flourish in a fast-paced sales culture. Build your business by prospecting with new and existing customers and by scheduling appointments. Professional communication, interpersonal and follow-up skills. Patience, resiliency and persistence backed by an entrepreneurial spirit. Create customer base by cold calling, prospecting and using electronic book of business. Ability to maintain emotional composure in a professional business setting with customers, peers and management. Must have excellent listening skills and the ability to work independently and with a team. Perform additional functions that may be assigned at the discretion of management. Qualifications Two years proven retail experience desirable. College degree or college coursework preferred. Ability to dress for success in a showroom environment. Business to business sales experience a plus. Proficient computer skills and the ability to learn new programs. Flexibility to work a retail schedule that includes nights, weekends, holidays, and special sales events. Physical Requirements: Frequently move about the showroom over an 8-12 hour period to attend to customers needs. Walking, standing or sitting for extended periods of time as customer needs dictate. At Raymour & Flanigan, we recognize and appreciate all of our team members' hard work and dedication. We pride ourselves on being a long term, privately held company that takes care of its associates by recognizing each individual's potential and investing in their future success! As a Retail Sales Associate with Raymour & Flanigan, you will have unlimited earnings potential comprised of excellent commissions, spiffs, incentives, weekly pay and the benefit of 3-day delivery on furniture you sell! Raymour & Flanigan provides a full range of comprehensive benefit programs to help you achieve your wellness and financial goals which include: Health Insurance (Up to 80% of premium paid) and Prescription Drug Coverage Dental and Vision Coverage Company paid Life Insurance Company paid Short-term Disability 401(k) Retirement Plan w/ Company Match & Profit Sharing Voluntary Life and Long-term Disability Insurance Flexible Spending Account Employee Assistance Program Other Great Benefits: Raymour & Flanigan University Training Program Paid Vacation, Holidays and Personal Time Tuition Reimbursement Program Generous Merchandise Discount Rolex timepiece (for President's Club associates) Raymour & Flanigan proudly supports a drug free and smoke free work environment. Raymour & Flanigan is an Equal Employment Opportunity employer that does not discriminate against any associate or applicant on the basis of race, creed, color, religion, sex (including pregnancy), age, national origin, physical or mental disability, sexual orientation, marital or familial status, genetic information or other basis protected by law.

Part-time Customer Care Representative

Mon, 06/15/2015 - 11:00pm
Details: Open Positions for Career-Minded People. Be a champion for customer service and work part time! Are you ready to start your career with a company that offers growth, challenge and a commitment to excellence? Raymour & Flanigan is a leading furniture retailer in the U.S. and is searching for a career minded customer care associate that can make a difference to the customer shopping experience. Many of our successful long term associates started at the beginning. Here is where you can demonstrate your customer service skills and learn the furniture retail business. Apply today for the start of your successful future! Expectations : Consistently provide genuine, friendly, personable and professional service. Handle multiple responsibilities and balance customer priorities. Efficiently schedule customer's deliveries to meet their needs. Go above and beyond advocating for every customer concern and request. Support sales and operations team members to ensure that our vision of enhancing the customer shopping experience is realized. Proactively resolve escalated customer issues. Ability to multi-task within a fast-paced service environment. Effective communication, interpersonal and organizational skills in person and on the phone. Demonstrate excellent listening skills and the ability to work independently and with a team. Perform additional functions that may be assigned at the discretion of management. Qualifications: High School Diploma or equivalent. Proficient computer skills and able to learn proprietary P.O.S. program. Flexibility to work a retail schedule that includes days, nights, weekends, holidays and events. At Raymour & Flanigan, we recognize and appreciate all of our team members' hard work and dedication. We pride ourselves on being a long term, privately held company that takes care of its associates by recognizing each individual's potential and investing in their future success! Raymour & Flanigan provides benefit programs to help you achieve your wellness and financial goals which include: Health Insurance and Prescription Drug Coverage Dental and Vision Coverage Company-paid Short-term Disability 401(k) Retirement Plan w/ Company Match & Profit Sharing Other Great Benefits: Tuition Reimbursement Program Generous Merchandise Discount Training and Development Raymour & Flanigan proudly supports a drug free and smoke free work environment. Raymour & Flanigan is an Equal Employment Opportunity employer that does not discriminate against any associate or applicant on the basis of race, creed, color, religion, sex (including pregnancy), age, national origin, physical or mental disability, sexual orientation, marital or familial status, genetic information or other basis protected by law.

Customer Care Representative

Mon, 06/15/2015 - 11:00pm
Details: Open Positions for Career-Minded People. Be a champion for customer service! Are you ready to start your career with a company that offers growth, challenge and a commitment to excellence? Raymour & Flanigan is a leading furniture retailer in the U.S. and is searching for a career minded customer care associate that can make a difference to the customer shopping experience. Many of our successful long term associates started at the beginning. Here is where you can demonstrate your customer service skills and learn the furniture retail business. Apply today for the start of your successful future! Expectations : Consistently provide genuine, friendly, personable and professional service. Handle multiple responsibilities and balance customer priorities. Efficiently schedule customer's deliveries to meet their needs. Go above and beyond advocating for every customer concern and request. Support sales and operations team members to ensure that our vision of enhancing the customer shopping experience is realized. Proactively resolve escalated customer issues. Ability to multi-task within a fast-paced service environment. Effective communication, interpersonal and organizational skills in person and on the phone. Demonstrate excellent listening skills and the ability to work independently and with a team. Perform additional functions that may be assigned at the discretion of management. Qualifications: High School Diploma or equivalent. Proficient computer skills and able to learn proprietary P.O.S. program. Flexibility to work a retail schedule that includes days, nights, weekends, holidays and events. Raymour & Flanigan offers opportunities for advancement, plus a full range of competitive benefits that include medical, dental and vision, group term life insurance, short- and long-term disability, weekly pay structure, 401(k)/profit sharing with company match, paid vacation, paid training, and generous associate discount. Raymour & Flanigan proudly supports a drug free and smoke free work environment. Raymour & Flanigan is an Equal Employment Opportunity employer that does not discriminate against any associate or applicant on the basis of race, creed, color, religion, sex (including pregnancy), age, national origin, physical or mental disability, sexual orientation, marital or familial status, genetic information or other basis protected by law.

EDUCATION - TEACHERS

Mon, 06/15/2015 - 11:00pm
Details: EDUCATION Teachers Reno County Education Cooperative has openings for teachers of the gifted, interrelated special education and behavior day school. Competitive salary and health insurance benefit. contact 620-663-7178 or for application. Source - Wichita Eagle

CONSTRUCTION-FINISH BLADE OPER

Mon, 06/15/2015 - 11:00pm
Details: CONSTRUCTION Experienced Finish Blade Operators Will consider training the right individual. Apply in person Bob Bergkamp Construction Co Inc 3709 S West St Wichita KS 67217 No Phone Calls Please Women & Minorities Encouraged to Apply EOE Source - Wichita Eagle

Front Desk, Valet Parking & Cashier -F/T, P/T

Mon, 06/15/2015 - 11:00pm
Details: FRONT DESK, VALET PARKING & CASHIER F/T and P/T ALL SHIFTS AVAILABLE Apply in person: 420 South Dixie Hwy. Hallandale Beach. Mon.-Fri, 9am-5pm Source - Miami Herald

Opthomologist

Mon, 06/15/2015 - 11:00pm
Details: opthomologist office seeking exp Tech. Spanish speaking a plus. Send resume to Medical & Dental Source - Fort Worth Star Telegram

Front Desk Clerk

Mon, 06/15/2015 - 11:00pm
Details: FRONT DESK CLERK 8am - 3:30pm needed, good pay. Apply from 9a - 3p at: Southern Breeze Motel, 1901 S. Ocean Blvd., MB Source - Sun News

Customs Brokerage Clerk, and Logistic Operations Clerk

Mon, 06/15/2015 - 11:00pm
Details: Customs Brokerage Clerk and Logistic Operations Clerk, with knowledge of Import/Export, US Customs Documentation Etc. . . Must be bilingual in Engl./Span., Exp. pref'. Send resume to: Source - Miami Herald

IRVING CPA FIRM NEEDS FULL CHARGE BOOKKEEPER With 3-5

Mon, 06/15/2015 - 11:00pm
Details: IRVING CPA FIRM NEEDS FULL CHARGE BOOKKEEPER With 3-5 years experience. Quickooks exp. & full client accounting ability w/o supervision. Full client contact. Non-smoking office. Fax resume and salary history to: 972-257-1638 or email resume to: m Accounting/Financial Source - Fort Worth Star Telegram

PEOPLE PERSON

Mon, 06/15/2015 - 11:00pm
Details: Happy Energetic People Persons to teach MR adults to learn living skills. No experience required P/T & F/T $9 per hour. 817-563-7900 General Help Wanted Source - Fort Worth Star Telegram

RN Neurosurgery ICU Days F/T **Sign-On Bonus Eligible**

Mon, 06/15/2015 - 11:00pm
Details: Job Summary : **Sign-On Bonus Eligible for External Applicants** Requires close supervision until able to practice with a greater degree of independence. Knowledgeable of the nursing process and the professional standards of nursing. Applies knowledge of basic growth and development to perform assessments. Provides care based on the physical and psychosocial needs of the patient. Essential Duties : Assesses and interprets patient status/information based on knowledge of growth/development and age; recognizes basic changes based on the assessment. Prioritizes, initiates, and delegates appropriate interventions based on assessed patient need. Demonstrates ability to administer medication and treatments safely and effectively based on age and development of patient. Demonstrates the ability to use, maintain, and troubleshoot patient care equipment. Initiates discharge planning based on assessed needs and follows through as appropriate. Completes all patient care documents according to policy (i.e., Nursing Notes, Admission Assessments, MAR's, Restraint Document, etc.).

Unit Manager, Bone and Joint Center (SJE), Full Time, Days

Mon, 06/15/2015 - 11:00pm
Details: Job Summary: This job is responsible for assisting with organizing, planning, leading, and directing clinical and management activities for the designated department. Contributes to organizational operations. Accountable for daily supervision of patient/nursing care delivery. Participates as a member of the health care team in maintaining continuity and quality of patient care. Essential Functions: Assists in the management of clinical and environmental operations of the designated department. Participates in the development, implementation and evaluation of systems to support patient care. Assists in the management of staff in the designated department to include hiring, supervising, counseling, discipline, and evaluation of staff. Coordinates orientation for new staff members, facilitates staff development by promoting learning experiences for staff based on identified needs of the individuals, and serves as a clinical resource. Communicates significant information to department director, charge RN's, physicians and others in a timely and appropriate manner. Advocates on behalf of the department to physicians, other hospital departments, and to the community. Assists with development, implementation, monitoring and evaluation of departmental policy/procedures, protocols and standards of care, practice and performance. Contributes to the efficiency and professional environment of the Department through support of unit/departmental objectives, participation in unit/departmental activities, meetings, continued education programs, and quality improvement task forces. Participates in the implementation and monitoring of the department budget performance. Adheres to unit's Safety, Risk Management and Universal Precautions standards. Ensures department preparation to meet TJC and other regulatory agency surveys. Performs related duties as required.

Sous Chef

Mon, 06/15/2015 - 11:00pm
Details: Full Time The Atrium San Jose - 1009 Blossom River Way San Jose, CA 95123 Job # 31182a A career with Brookdale has never been more rewarding! Brookdale is the only national full-spectrum senior living solutions company and committed to providing the best options for our over 110,000 residents we serve. The services that we offer ensure residents continue to live the lives that they want while also meeting all of their needs along the way. Every day our associates collaborate to guarantee this promise is fulfilled in more than 1,150 communities in 47 states. Our Senior Living Solutions include: Independent Living, Assisted Living, Memory Care, Skilled Nursing, Continuing Care Retirement, Therapy, Hospice, Home Health, and Personalized Living. More than a company, it is a calling. Key responsibilities include: * Preparing and cooking meals for approximately 80 residents * Assisting the chef with overseeing the day to day operation of the kitchen * Maintaining the highest quality food products and service for our seniors * Maintaining kitchen sanitation and safety standards * Ensuring compliance with state, local, and regulatory agencies as they relate to Food Service At Brookdale, you will enjoy a rewarding career with a forward thinking company while receiving an impressive portfolio of benefits designed to help you maintain a comfortable lifestyle for you and your family, including • Major Medical • Dental• Vision• Flexible Spending Account • Short-term Disability • Long-term Disability • 401(K) with Company Match • Life Insurance • Tuition Reimbursement • Paid Vacation & Holidays • Continuing Education • License Reimbursement

BI Team Lead - Detroit, MI - $85-100K

Mon, 06/15/2015 - 11:00pm
Details: What You Will Do: *Work with full life cycle BI development *Mentor and coach Jr. level developers *cross functional interaction with team members and stakeholders *develop and present reports, dashboards, or other presentation materials What You Need: *Minimum of 5 years with BI tools (preferably SSAS,SSIS,SSRS) *Experience with Qlikview (major Plus) *Experience with Business Objects and Dashboard *Experience with ERP systems (preferably J.D. Edwards) *Experience with database development in DB2 *Experience with S.A.P. What You Get: *Full medical, dental and prescription *401K *Life and travel accident insurance *PTO and paid holidays *Other voluntary benefits Phone interviews are being conducted now Contact Matthew Hanley Immediately: Phone: 212-731-8282 Email: M. MS BI / MS Business Intelligence / Microsoft BI / Microsoft Business Intelligence / BI / Business Intelligence / SSRS / SSAS / SSIS / SQL / T-SQL / MDX Nigel Frank International is the global leader for Microsoft Dynamics recruitment, advertising more Intelligence / BI jobs than any other agency. We deal with both Microsoft Partners & End Users throughout North America. By specializing solely in placing candidates in the Microsoft Dynamics market I have built relationships with most of the key employers in North America and have an unrivalled understanding of where the best opportunities and Intelligence / BI jobs are. I understand the need for discretion and would welcome the opportunity to speak to any Microsoft Intelligence / BI candidates that are considering a new career or job either now or in the future. Confidentiality is of course guaranteed. For information on the Microsoft Dynamics market and some of the opportunities and Intelligence / BI jobs that are available I can be contacted on 1-212-731-8282. Please see www.nigelfrank.com for more fantastic Microsoft Dynamics opportunities!

Licensed Relationship Manager - Salt Lake City, UT

Mon, 06/15/2015 - 11:00pm
Details: ABOUT KEY: Cleveland-based KeyCorp is one of the nation's largest bank-based financial services companies, with assets of approximately $92.9 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company's businesses deliver their products and services through branches and offices; a network of 1,335 ATMs; telephone banking centers; and a website, Key.com®, that provides account access and financial products 24 hours a day. ABOUT THE BUSINESS: Key Community Bank serves individuals and small to mid-sized businesses through a footprint of over 1,000 branches, more than 1,300 ATMs, telephone banking centers, and robust online and mobile capabilities. The Licensed Relationship Manager reports to the Branch Manager and is responsible for acquiring new consumer and small business clients and to expand relationships with existing clients. Serves as a proactive member of the Retail branch team by being an initial sales and service contact for new and existing clients. Effectively manages existing clients/book of business to support the retention and growth of profitable client relationships through sales of deposit, loan and investment products (with appropriate licensing). Develops a comprehensive understanding of client needs by using the Client Experience (CE) Desktop technology to analyze client financial and personal data to cross sell products and services. Recommends products and services to help the client achieve financial goals and the team to achieve business goals. Identifies and resolves complex client service issues. Recognizes complex product and financial services opportunities and refers to appropriate sales professionals in Retail, Investment Services, Mortgage, Business Banking, and Private Banking. Meets or exceeds established sales, cross-sell and referral goals. Serves as a backup to the Branch Manager when the Branch Manager is unavailable. ESSENTIAL JOB FUNCTIONS As financial navigators for life, the Licensed Relationship Manager delivers solutions to make it easier for clients to achieve their financial goals. The Licensed Relationship Manager also provides sales and service support to the Retail branch team. Provides banking sales solutions for deposit, loan and investment products (with appropriate licensing) Supports acquisition of new clients and growth of current book of business by contacting and following up on system generated leads identified through the Desktop; documents activities by using the call report feature in the Desktop Supports the branch in growing a profitable book of business to achieve individual and team goals Provides sales and service assistance to all clients Develops and maintains broad knowledge of products and services to appropriately support client needs Consistently executes the Key Sales process (Opportunity management, Needs Assessment, Present/Pitch, Fulfillment and Follow Up) and seeks opportunities to deliver distinctive customer service on each client interaction Ensures compliance with operational, security and audit procedures and policies Participates in and occasionally facilitates daily branch team meetings Participates in special projects, sales campaigns and assignments as requested Assists with coaching and training tellers and other branch professionals Accurately process all financial service transactions Identifies and resolves complex client service opportunities Competes and maintenances electronic client profiles using KeyBank’s technology such as the Client Experience (CE) Desktop Maintains and calls on a client book of business Additional Responsibilities: As needed, in limited circumstances, may be asked to provide backup on the Teller platform assisting new and existing clients of the bank with account transactions, maintaining responsibility for a cash drawer and following proper balancing procedures. REQUIRED QUALIFICATIONS High School Diploma or equivalent experience 1 year of experience in developing current and new customer relationships, achieving sales goals and building referral sources Foundational knowledge of sales and service techniques with consumers and small businesses, including tele-consulting, outside calling, prospecting and networking Ability to interact with business partners such as Key Investment Services, Mortgage and Business Banking Sales Professionals Ability to develop a base of Centers of Influence (COIs) Demonstrated strong customer service skills Excellent communication skills and ability to work in a team environment Working knowledge of PC (MS Windows and Office Products including Word, Excel, etc.) Ability to work branch hours to include weekends and occasional evenings Must have access to reliable transportation to facilitate travel outside of the branches, including outside sales calls FINRA Series 6 and 63 investment licenses* State Insurance License * Note: Employees in this position are required to comply with all rules and regulations of The Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (The SAFE Act). PREFFERED QUALIFICATIONS Undergraduate degree in business related field Possesses a general understanding of operations (risk, compliance, fraud, loss); Working knowledge of Branch Teller Workstation *Investment products are offered through Key Investment Services LLC (KIS), member FINRA/SIPC. Insurance products are offered through KeyCorp Insurance Agency USA, Inc. (KIA). KIS and KIA are affiliated with KeyBank National Association (KeyBank). FLSA STATUS: Non-Exempt KeyCorp is an Equal Opportunity and Affirmative Action Employer Min/Fem/Vet/Disabled

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