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Customer Service Representative - Call Center

Fri, 05/15/2015 - 11:00pm
Details: Inbound Customer Service (Call Center) A CUSTOMER SERVICE JOB … that might become a career As a customer service representative at SYKES, you can start with the basics....answering calls and other inquiries, building solutions to a variety of customer questions, concerns, or issues in a call center environment, and end up building a career with SYKES. It just might be the toughest job you’ll ever love.

Design Technician (Construction)– Tampa, FL

Fri, 05/15/2015 - 11:00pm
Details: BIM design experts—are you looking for an opportunity to move your career forward with an established industry leader? Join our team at Ceco Concrete Construction! In business since 1912, we have grown into the nation's largest concrete subcontractor, with our construction professionals building more than 200 projects representing over 20 million gross square feet each and every year. We are currently in need of an experienced Design Technician to design BIM projects. Your role in the design process will include the creation of Revit models and shop drawings adapted from architectural and structural plans to be used by project personnel in the erection of concrete forming systems. We offer competitive salary, a comprehensive benefits package, and the opportunity to work with some of the foremost professionals in the concrete construction business. If this sounds like the kind of career move you’ve been looking to make, and if you meet our qualifications, we want to hear from you! #ceco#

Product Demonstrator - Costco

Fri, 05/15/2015 - 11:00pm
Details: Product Demonstrator - Costco We are currently looking for a part-time Product Demonstrator to join our innovative, growing company. This part-time position is customer service oriented. You will be representing our company at one of our client locations (i.e. Costco). This is a great opportunity to sell name brand products as well as prepare and demonstrate food and vendor products to club members for the purpose of promoting sales. Roles and Responsibilities: You must have basic cooking skills and food knowledge in regards to preparing and giving cooking and recipe ideas to club store members. Engage with consumers and increase brand awareness to drive sales through excellent customer service Distribute product samples and promotional items (when applicable) with the objective of creating customer loyalty Create a "buzz" to gain consumer attention Collect qualitative feedback from consumers that will help with promoting future sales Educate consumers on the value of the brand

Regional Human Resource Generalist - Kansas City, MO

Fri, 05/15/2015 - 11:00pm
Details: Are you looking for an opportunity to move your career forward with an established industry leader? Join our team at Heico Construction Group! Heico Construction Group consists of seven companies serving the commercial and industrial construction markets throughout the United States and Canada. Bo-Mac Contractors, Ceco Concrete Construction, Concrete Frame Associates, KenMor Electric, Titan Forming Systems, Tribco Construction Services, and Zalk Josephs Fabricators are among the companies the Group supports. We are offering an exciting career opportunity for an experienced Regional Human Resource Generalist with excellent communication skills and a proven history of successfully managing, administering and planning the day-to-day operations of Human Resources processes. This position will work out of our office located in Kansas City, Missouri reporting to the Director of Human Resources. Your role in Human Resources is responsible for managing and advising on HR processes for the Heico Construction Group companies. The Regional HR Generalist will specialize in areas to improve performance management, employee relations, training and development, complex investigations, interpreting policies and practices, advising on staffing and recruiting, rewards and recognition, benefits and compensation. We offer a competitive salary and the opportunity to work with some of the foremost experts in the construction business. If this sounds like the kind of career move you’ve been looking to make, and if you meet our qualifications, we want to hear from you! Job Responsibilities As a Regional Human Resource Generalist , you will be responsible for supporting, administering and planning Human Resource initiatives for the Heico Construction Group companies. Your specific duties in this role will include: Provide advice in the areas of employee relations, coaching and counseling, recruitment and separation, leave management, benefits, job descriptions, compensation, performance management, training and other areas of human resources. Advise managers and supervisors on Heico Construction Group employment policies, referencing the company best practices. Manage employee relations cases by working with employees to resolve sensitive or difficult work-related problems. Conduct investigations, review employee coaching documents and performance action plans. Administer and audit human resource practices to ensure they are in compliance with all state and federal laws. Assist with the performance evaluation process. Conduct training and development courses on HR content to include topics, such as; the open communication process, policies and procedures, wage/hour and benefits. Works with internal/external recruiters to ensure proper job postings, applications, interview process, and proper maintenance of records for EEO and Affirmative Action reporting requirements are met. Communicates employee benefits programs and helps resolve benefits issues or inquiries. Performs special projects and completes all other duties as assigned or requested for the general support of the organization. Job Requirements As a Regional Human Resource Generalist , you must be highly organized, thorough, and detail-oriented with the ability to effectively manage multiple projects and tasks. It is also important that you display excellent verbal and written communication skills as well as the ability to present ideas and connect effectively with personnel at all organizational levels. Specific qualifications for the role include: A bachelor’s degree in human resources or a related discipline and/or equivalent exempt level work experience. Minimum of ten years progressive work experience performing similar job responsibilities with impressive results. Ability to work in fast paced, multi market and service oriented corporate support role, managing several complex projects simultaneously while working under pressure to meet deadlines. Advanced computer skills, specifically in a Microsoft Office environment, including collecting and analyzing data in Excel and creating documents and preparing correspondence in Outlook, Power Point and Word. Ability to travel up to 20%. SPHR or SHRM-SCP professional designations, preferred . Heico Construction Group is an Equal Employment Opportunity Employer. #heicocg# #cb#

Environmental Health & Safety Coordinator

Fri, 05/15/2015 - 11:00pm
Details: JOB SUMMARY and KEY OBJECTIVES Health And Safety (H&S): Manage the H&S system to provide a safe working environment for all employees and meet assigned plant goals. Environmental Management System (EMS): Manage the EMS to minimize the plant’s impact on the environment and meet assigned plant goals. KEY RESPONSIBILITIES and TASKS Health & Safety Manage the plant’s health/safety / ergonomics program so as to provide a safe working Environment for all employees Assist in administering the plant level and corporate safety policies Provide and or coordinate any necessary training and development to salaried/hourly workforce Schedule and manage external and internal health and safety system audits Maintain OSHA-300 log, first aid log and worker’s compensation employee files Environmental Management System (EMS) Function as ISO-14001 Management Representative and manage the EMS Lead plant ISO-14001 team and recycling efforts Minimize the plant’s impact on the environment Provide and or coordinate any necessary environmental related training to salary/hourly workforce Schedule and manage external and internal ISO-14001 system audits Manage record keeping activities for audits, meeting minutes, training, etc. Make an annual (or more frequent) report on the status of the Environmental Management System PREFERRED

COUNTRY Financial Representative

Fri, 05/15/2015 - 11:00pm
Details: COUNTRY Financial® Representative This application also includes the following locations - Cedar Rapids - Davenport The Opportunity As a COUNTRY Financial® Representative, you have the opportunity to make a direct impact on the lives of others by helping clients achieve financial security – while securing your own level of financial freedom along the way. At COUNTRY, Financial Representatives are in the unique position to: • Earn a competitive salary based on production, with the ability to increase your income based upon performance • Earn attractive incentives and gain corporate wide recognition • Provide a wide range of insurance and financial solutions designed to meet client needs • Make a difference in your community through participation of various corporately-supported volunteer and outreach programs • Grow personally, professionally and financially through our development programs • Become part of a professional and diverse culture that reinforces the importance of an inclusive and a supportive work environment The Work Here are some of the activities a COUNTRY Rep does on a daily basis: • Uses relationship building and networking skills to acquire and serve new and existing clients • Uses the latest technology to process new business and help service their clients • Creates a personal schedule that meets the productivity expectations to be successful and fulfills the service needs of our customers, but allows for flexibility in work/life balance • Employs creativity and know-how to plan and implement marketing campaigns with the company’s support Our Investment We believe in the people we hire and we want them to succeed. That’s why we offer a compensation package including: • Competitive compensation and incentives • Company assisted offices expenses for the first 3 to 5 years • Benefit options (comprehensive health and dental, group life and long term disability insurance) • Comprehensive training • Financial assistance for marketing and professional development

BSN,Clinical Team Supervisor, Home Care, Mansfield, CT

Fri, 05/15/2015 - 11:00pm
Details: Hartford HealthCare at Home, (formerly VNA HealthCare, VNA East and Backus Home HealthCare) Hartford HealthCare at Home, one of the largest and most technologically advanced not-for-profit home care agencies in CT, has two (2) great opportunities for the BSN RN who wants the next step in his/her career. Be the leader of the team covering our growing northeast CT area, centered out of Mansfield or our growing southeast CT area, centered in our Norwich based coverage area. As part of Hartford HealthCare, our network of services for our home care patients offers more choices and the best medical service available for the best outcomes for our patients! The Clinical Team Supervisor, Mansfield/Norwich, CT will manage the daily operations of an interdisciplinary care team by review, education, and audit for the delivery of home and community health services, insuring the delivery of outcome based, cost effective care. Major duties include: Identify/facilitate professional development needs and competency of staff through home visits with staff to supervise and evaluate clinical performance; identify and follow through with development plan. Hire, train, coach, and evaluate staff. Help to maintain healthy and productive relationships between all staff members by 'can do' attitude Participate in preceptor programs and student education. Accountable for team performance in achieving desired clinical and operational performance measures. Will actively participate in the performance improvement process known as H3W. Will be the 'team champion' and leader. Oversee the daily assignments for clinical and clerical staff based on client needs and staff competency to maintain team productivity standards. Determine staffing needs and coordinates hiring to meet service demands for assigned geographic areas. Resolve patient care problems collaboratively with internal/external customers. Anticipate customer needs and responds quickly, accurately, and pleasantly Maintain relationships within coverage community, both professional in-network and outside, and with patients; Maintain compliance with regulatory agency policies and procedures by providing staff guidance in making clinical and case management decisions that are cost effective and focused on clinical outcomes

Speech Pathologist - FT - 8a-4\:30p

Fri, 05/15/2015 - 11:00pm
Details: The Speech Therapist delivers quality therapy services upon physician referral by performing evaluations and developing individual treatment plans and goals to maximize functional outcomes. Implements the treatment program and reassesses treatment results. Actively participates in discharge planning. The position general requirements are licensed by the Oklahoma State Board of Examiners for Speech-Language Pathology and Audiology; and experience with standard office equipment and computer software. Acute care experience is preferred. #SAH

REGISTERED NURSE-EMERGENCY ROOM- ER Experienced RN

Fri, 05/15/2015 - 11:00pm
Details: St. Mary’s Hospital is currently recruiting for a Registered Nurse. Provide direct care for the injured, acutely ill and sub-acutely ill patient of all ages in a fast paced environment. Must have current Wisconsin license/permit. BSN preferred. ACLS & PALS certifications required within one year of employment. Requires one year emergency suite experience. #SSM

Audiologist- Audiology (Dean Clinic West)

Fri, 05/15/2015 - 11:00pm
Details: The Audiologist, under the supervision of the Patient Care Supervisor, provides hearing evaluations, site-of-lesion testing for diagnostic purposes, and habilitative and rehabilitative services for hearing-impaired patients. Qualifications: Certificate of Clinical Competence or Board Certification in Audiology. License in Audiology from the State of Wisconsin, or eligible for same, in which case licensure will be obtained within 3 months of initial employment. Masters Degree or Doctorate (Ph.D. or Au.D.) in Audiology. Able and willing to work with and communicate in an empathetic, confidential, and professional manner to patients across age ranges and from all cultural, linguistic, and socioeconomic backgrounds. High level of skill in various audiological assessment procedures pertaining to the pediatric population. Experience with visual reinforcement audiometry and conditioned play audiometry is essential. Experience in ABR testing preferred. Experience with Bone Anchored Hearing Aid programming is desirable, but not mandatory. Job Duties: Clinical responsibilities include Audiological testing of patients from birth to adults in basic audiometry, immitance, and OAE’s. This individual should enjoy the pediatric population and being comfortable doing pediatric ABR testing. Parent education and family training in accordance with early identification best practices for identification and intervention of newly identified hearing loss, as well as new hearing aid technologies. Determine appropriate assessment tools and strategies and implement appropriate treatment plans for all patients receiving rehabilitative services. Participate as a team member with other Audiology staff in clinical maintenance, staff meetings, and associated assignments. Provide accurate diagnosis, appropriate referral and active follow-up of all patients seen in Audiology services. #DEAN

Corporate Counsel - Labor and Employment

Fri, 05/15/2015 - 11:00pm
Details: Represent CarMax in employment arbitrations. Provide legal counsel to the CarMax Human Resources Department. 1. Represent and defend CarMax at arbitration hearings throughout the country, with a focus on California. This includes handling all facets of the arbitration, including discovery, motions practice and hearing representation. 2. Provide legal counsel and operational risk management for compliance with all state and federal employment related laws, such as the FLSA, Title VII of the Civil Rights Act, NLRA, ADEA, EPA, ADA, FMLA, FLSA, USERRA, IRCA, and OSHA. 3. Direct and manage litigation in federal and state court that is subject to the CarMax Dispute Resolution Program and the Federal Arbitration Act. 4. Represent and defend CarMax in regulatory investigations by federal and state government agencies, including the United States Department of Labor, the Equal Employment Opportunity Commission, and the National Labor Relations Board. 5. Provide legal analysis and advice regarding federal and state employment laws to field Human Resources Personnel and Payroll Department. 6. Control outside legal costs for employment related matters.

Safety Specialist

Fri, 05/15/2015 - 11:00pm
Details: Safety Specialist - BABCOCK & WILCOX NOG Barberton B&W NOG's Barberton, Ohio, and Mount Vernon, Ind., locations specialize in the design and manufacture of large, heavy components. The two locations are ASME N-Stamp accredited, making them two of only a few North American suppliers of large, heavy-walled nuclear components and vessels. Primary duties will include: Administers safety program in mfg operations. Work with shop supervision and hourly workforce to implement safety program and resolve safety concerns. Provides safety technical support to the various departments at the facility. Develops and delivers safety training to hourly and salary workforce. Assists with Safety Committees. Assists in investigation of work related incidents (injuries and near misses) and in the identification and tracking of corrective actions. Reports weekly to Safety manager on status of assigned tasks. Develop cooperative working relationships working in a union environment in a manufacturing facility. Performs shop audits and site walkthroughs. This position requires some support on both 2nd and 3rd shift, as reflected in the working hours.

Family Support Specialist

Fri, 05/15/2015 - 11:00pm
Details: Centerstone, a leading provider of mental health services, is seeking an individual to provide case management services to children and families in home, school and community settings. Candidate will be flexible, organized, detail-oriented, and experienced in behavior programs and able to work well within a team setting.

Clinical Nurse Manager

Fri, 05/15/2015 - 11:00pm
Details: The Clinical Coordinator (Registered Nurse-RN) is responsible for the coordination of clinical activities of the Wound Care Center including but not limited to use of organizational skills, leadership, planning, implementing, evaluating, and providing patient care through the use of hospital and nursing standards. PRINCIPAL DUTIES AND RESPONSIBILITIES • Provides case management to a group of patients providing specific assessments according to protocols and procedures, clinical competence in procedural skills, treatments, and patient/caregiver education related to wound care management. • Provides HBO patient assessment and chamber operation as required. • Organizes and prioritizes clinical responsibilities, provides direct supervision to clinical staff, (RN, LPN, MA, Med Assist, etc). • Collaborates with other health care providers, Wound Care Center Physicians, Program Director, and Medical Director regarding clinic and patient needs. • Consistently looks at current processes and procedures and identifies and implements areas of improvement while adhering to HIPAA, JCAHO, DOH as well as hospital and DCS requirements. • Collaborates with Program Director and Medical Director to develop, implement and manage a continuous Performance Improvement Program (PIP). • Engages in staff development, providing general in services as well as individual instruction and orientation. Provides staff recognition through positive reinforcement and constructive feedback. • Collaborates with Program Director in coordination of program objectives, from a budgetary and financial perspective. • Collaborates with Program Director and Medical Director to achieve Wound Care Center quality indicators. Other duties and responsibilities as assigned.

IT Help Desk Manager

Fri, 05/15/2015 - 11:00pm
Details: Job Responsibilities: As a global performance-based service company, Unical gives you limitless opportunities to expand your horizons, challenge your limits, and build the flourishing career you've always wanted. Find out exactly what you're capable of at Unical Aviation. Unical Aviation, Inc. located in City of Industry, California, is currently seeking an Information Technology (IT) Help Desk Manager (working manager role) who will manage a team who addresses technical and IT support requirements and resolves IT-related issues of the entire workforce of an organization in a timely manner. The Help Desk Manager will work along with the rest of IT managers and Director to develop an effective and workable framework for managing and improving customer IT support in the organization. Responsibilities: • Draw up specific schedules for help-desk service coverage and cost management • Monitor all open tickets to ensure closure to the established/committed response and resolution times • Address complicated support issues that are escalated by team members • Work in close conjunction with the other IT managers and IT Director to ensure organizational employees are working at their optimal on desktops/workstations, laptops, and handheld communication devices • Ensure advance communication of service disruptions is delivered to users who will/may be affected • Ensure that the IT help desk supports all calls of employees • Motivate team to adhere to IT best practices and deliver outstanding customer service and satisfaction to employees across all locations • Help test new IT installations/customized applications • Arrange procurement of IT hardware and supplies in a timely manner and maintain contact with independent vendors • Generate end-of-day, weekly, monthly, quarterly, and yearly service level monitoring and measurement • Develop metrics and templates to evaluate technical support issue response times and solution solving skills of team • Responsible for continuous improvement in both efficiency and effectiveness • Implement best practices • Develop training frameworks and programs to help staff keep up-to-date about new industry practices

Technical Support Associate

Fri, 05/15/2015 - 11:00pm
Details: Job Responsibilities: The Technical Support Associate will be responsible for planning, documenting, implementing, and processing daily sales supports and technical service tasks (research/inspect aircraft articles). This individual will report directly to the Technical Supporting manager assigned. Duties: Read, interpret, and comply with all aircraft manuals, primarily the Aircraft Maintenance Manuals (AMM) and the Illustrated Parts Catalog (IPC) Successfully locating aircraft article information and fulfilling all of Unical sales’ requirements Contacting sources and obtaining price, condition, and availability for each requirements Data entry and updates information into Quantum system Communicating effectively and maintaining a professional relationship with internally and externally Determine, source, and procure all relevant tooling and equipment required for remove/repair of the aircraft article Estimate turnaround times, and relative costs to provide data for management/operational decisions Provide engineering support to troubleshoot and resolve technical problems

Maintenance Planner/Scheduler

Fri, 05/15/2015 - 11:00pm
Details: Job Responsibilities: The Planner/Scheduler position is responsible for the effective execution of all maintenance work control processes. This position will be responsible for the efficient and effective use of planning and scheduling all resources to conduct maintenance activities which result in minimum downtime and maximum productivity. In order to fulfill these responsibilities in the most effective manner, the Planner/Schedule is empowered to manage work priority, develop job plans, define parts and material, define crafts and skills and engage the proper resources to develop a safe, effective and efficient work control plan. This position is located in City of Industry, California. Duties: Once a valid work request is submitted, the Planner/Scheduler will prioritize, plan, schedule and follow–up on accuracy of the job plan for all planned work. Their focus is not day to day but is to be proactive and optimize workforce productivity and minimize plant downtime by managing work 2 weeks to 1 month in advance. In performance of these duties the planner/scheduler has the following responsibilities: Principle contact and liaison between the maintenance department, engineering and the customer. They ensure the area, department or facility in which they are assigned receive professional maintenance service in a timely manner to ensure high equipment availability and performance. Review all planned work request from assigned area and determine validity and accuracy of information and engage the appropriate resources to set a preliminary priority. Reviews work request for accuracy and clarity: clear scope of work, realistic completion date, proper lead times, correct equipment identification, proper charge number (if applicable), proper authorization, and discuss details with originator of the work order. Identifies work requiring engineering design and reviews them with engineering. Escalates issues to the appropriate department / person for work which does not appear to be valid or costly. Review the work to be performed and determine the best way to accomplish the work. They will consult with Leads, Supervisors, Customer, Supervisors, and Stores as necessary. Obtain and organize all information required for the crafts to perform the work: drawings, vendor manual, supplemental instructional materials, special procedures which is appropriate. Identifies and secures all parts and material required to complete the work by providing stores a Bill of Material for the work order and any special kitting instructions. Work with Stores to manage spare part usage to maximize turns but minimize risk of using critical spares. Approach all aspect of the work being performed with safety as the highest priority. Provide job estimates based on craft or skills required, sequence required and number required. Determine and identify any vendor delivered service for the work order. Provide cost estimate for the work to be performed: labor, material, and outside services. Manage the status of work control and backlog for work order submission to work order completion. Status may include: waiting for planning, waiting parts, ready to schedule, scheduled, etc. Verifies all material, information, tools and Labor are available prior to scheduling. Works with Maintenance leads, supervisors and engineering to determine resource availability and work to level the work force. Develops a preliminary workforce schedule by crew ensuring all skills requirement and resource availability is met. Actively participates in production meetings with operation partners to finalize priority of work orders, optimum downtime windows, and necessary lead times. Finalize the Maintenance resource schedule based on agreed plan with production. Follow up and communicates schedule to all resources: maintenance, production, outside services, stores and engineering. Issues scheduled work orders with job plan packets to supervisors. Address any questions about the job plan packets. Follow up with supervisors and leads to ensure that completed work job packets are turned in with improvement comments in a timely fashion. Updates Job packets as required for the files. Manage a backlog of work orders which require major or significant portion of the facility to be shutdown. Continuously improves the job estimate, planning and scheduling by receiving feedback from maintenance supervisors, maintenance leads, production supervisors, engineers and production planners. Will work closely with the following: Operations department; Maintenance Leads and Supervisors; Stores and purchasing personnel; Assigned Outside services; engineering personnel

Sr Analyst - Measurement

Fri, 05/15/2015 - 11:00pm
Details: Job Summary The Senior Analyst will report to a Supervisor - Measurement and will be responsible for the import, validation, and reporting of all historical gas measurement data for an assigned geographical area(s). The Senior Analyst will work within a collaborative team environment and provide measurement system support to Supervisors. Will take lead on defined measurement programs and coordinate new hires training and schedules. Will take an active role in mentoring Assoc. Analysts and Analysts and engage in furthered training in order to achieve mastery of measurement advanced skill-sets. A Senior Analyst may also take on responsibilities consisting of: measurement system support, OMV imports and validation, vent and blowdown reporting, condensate reporting support, managing the group email account, import of sample files, import of MeterCHK files, liaison between IT support and Measurement, and other back office-related activities. Primary Duties & Responsibilities Utilize industry standard measurement software to receive, analyze, and identify potential discrepancies within the measurement data. Participate in the creation of logic-based query-building while employing multiple databases. Collaborate with a Specialist to research and ensure that gas quality is within acceptable threshold limits. Participate in continuous career-development and technical training sessions. Participation in the development of resource documents relating to Measurement data processing. Ensure quality control checks through daily, weekly, monthly querying and spreadsheet manipulation. Assist coordinators in the initiation and implementation of designated projects. Provide mentoring and training to Volume Management new hires. Assist and provide feedback in the interview process for new candidates. Provide Measurement support in internal/external data audits. All duties are to be performed in accordance with William’s Environmental, Health and Safety Guidelines. Knowledge, Skills & Abilities Minimum Requirements Ability to effectively lead and participate in corporate/field office presentation. Able to communicate in an approachable effective manner and display the ability to mentor lesser experienced employees. Demonstrate advance knowledge of Microsoft Office applications. Able to quickly learn and master company specific applications. Excellent customer service awareness. Education & Work Experience Required Minimum Requirements Bachelor’s Degree or equivalent experience Previous gas measurement data processing and Measurement software exposure Preferred: 2 years prior measurement experience. Bachelor's degree in Business, Mathematics or Science field.

Director - Office of the CIO (OCIO)

Fri, 05/15/2015 - 11:00pm
Details: The office of the CIO (OCIO) leader will report directly to the CIO and is responsible for leading the Information Technology (IT) organization to operate in a common way as well as transforming IM to become a business-oriented organization. The position provides leadership for the cross-functional management of information and technology across the enterprise including providing oversight for functions such as IT strategy, governance, security, risk, PMO, communications, service management and IT business office. All of which define and provide the common way of working (for example, common methodologies, processes, and tools for developing and operating IM). The position focuses on ensuring that the IT organization 'does the right things' through strategy and governance, as well as 'doing things right' through service management and the business office. Primary Responsibilities Partners with the CIO in providing the cross functional vision and direction for the IT organization. Responsible for developing and maintaining cross-functional IT policies, procedures, methodologies, and governance — as well as performance management frameworks and metrics — to ensure the IT organization delivers value to the enterprise. Works with the CIO and IT leadership team, providing broad insight to IT operational performance and financial information in support of enterprise-wide IT decisions. Is responsible for driving focus and prioritization within the IT organization through establishing strategic planning and governance principles and processes. PMO Responsible for establishing a vision and implementation roadmap to enhance the project management office (PMO) capabilities as well as manage PMO center of excellence (COE) to provide value to the broader IT organization Oversee the execution of high-impact, enterprise-wide, IT strategic programs or initiatives (e.g. integration) Accountable for overseeing the execution and quality of projects and programs including verification of project deliverables quality Service Management Responsible for establishing a vision and implementation roadmap to enhance the service management capabilities as well as operate the Service Management COE to provide value to the broader IT organization Establishes and implements continuous-improvement programs for the IT organization Provide information to enable strategic vendor performance management Communications Drives and facilitates effective collaboration and communications between the IT organization and the user and customer communities Develops and manages an effective IT communications program to ensure IT and the business understands the services offered and value provided by IT Business Office Responsible for establishing a vision and implementation roadmap to provide IT financial showback capabilities as operate the business office COE to provide value to the broader IM organization Responsible for directing the preparation, review and consolidation of IT consumption-based financial performance and volume forecasts for use in communicating line of business IT spend and in creating the budgets for the IT organization Establish the capabilities and regularly review IT costs and cost structures for IT services and products so that the financial implications of IT projects and activities are communicated to the proper IT and business executives. Security and Risk Management Establish and direct the IT risk evaluation, mitigation and compliance management processes Provide oversight of information security, risk and compliance governance and programs Responsible for managing the Information Security function to ensure a secure IT operating environment Primary Contacts CIO and IT leadership team Financial Planning & Analysis team Functional Area and Operational Area leaders Outside vendors and technology leaders in other companies Job Requirements Education Bachelor's or master's degree in business administration or related field Experience Experience partnering successfully with senior executives to understand their needs and develop an effective cross functional improvement roadmap 15 or more years in IT and business/industry A minimum of five to seven years of leadership responsibilities Experience in business/industry (beyond IT), managing cross-functional teams or projects, and influencing senior-level management and key stakeholders Experience in driving technical and organizational change and implementing complex programs on time and on budget while meeting stakeholder expectations Experience in related industry: energy, construction, infrastructure services is a plus Experience developing and maintaining strategic initiatives, including evaluations of current environment for risk and cost Skills and Certifications Adaptable and with the intellectual agility to thrive in a demanding, fast moving and customer focused environment Robust and persuasive professional manner, with highly developed interpersonal and management skills Ability to manage a team of managers, business analysts, project managers and other delivery professionals, including to provide matrix leadership to professionals in Williams’ shared IT services organization Excellent verbal, written communication and presentation skills – ability to interact and communicate with senior executives to drive client value and service excellence ITIL Foundation certification a plus Williams will not pay relocation costs associated with this position.

Residential Lawn Specialist - 100889

Fri, 05/15/2015 - 11:00pm
Details: TruGreen® is the nation's largest and most comprehensive provider of lawn services. Headquartered in Memphis, TN, we have more than 245 branches throughout the country. Although we are national in reach and reliability, we have a small company feel as our highly trained professionals live and work in the communities they serve. As with our customers, we are committed to providing personalized attention for our associates. We focus on developing our people by building proud, dynamic teams while helping associates reach their personal and professional goals. We continuously strive to make TruGreen an employer of choice and 'a great place to work!' Cultivate confidence. At TruGreen, we do more than just care for lawns. We instill confidence in our customers. If you’re driven to achieve a higher level of success, you’ll find challenge and real rewards with us. Position Overview Provides service to residential or commercial customers by making timely lawn/landscape applications, diagnosing and correcting lawn/landscaping problems through service calls and other customer communications, and selling/up-selling services to new and/or existing customers, resulting in growth of the customer base. Responsibilities 1. Applies fertilizers and pesticides to lawns according to schedule, safety procedures, and label instructions. 2. Drives company vehicle to customer location. 3. Responds on a timely basis to customer requests for telephone and in-person service calls. 4. Completes required production forms and customer instructions. 5. Assists in sales to current customers through contact on route and telemarketing. 6. Measures the lawn of potential customers to provide them with an accurate cost of TruGreen’s lawn care service. 7. Performs a daily three-minute, 360 degree inspection of truck and equipment before taking the vehicle out on the road and upon return. 8. Completes production reports, new sales forms, customer invoice forms, daily vehicle inspection report, and cancel/skip notices as required daily. 9. Maintains vehicle and equipment through cleanliness, safety, and general maintenance. 10. Assists in maintaining cleanliness of facility.

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