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Benefits and Payroll Administrator

Wed, 06/10/2015 - 11:00pm
Details: Company Description: Customers Bank is one of the fastest growing banks in America that delivers on a vision from our Chairman Jay Sidhu to “Wow The Customer" – Team Member Services (TMS) helps every day to deliver on that vision and we seek an energetic, high performing individual to help round out our winning Team. Excellent opportunity to join a high performing team that thrives on new projects and a fast pace. Role Summary: Team Member Services (TMS) is seeking a Benefits and Payroll Administrator to add to our group. The successful candidate will be a subject matter expert on Benefits, Payroll and ADP Workforce Now. In addition to maintaining the overall responsibility of Benefits administration and being the secondary point of contact for Payroll processing/support, this individual will also provide outstanding customer service to our Team Members.

Mechanic

Wed, 06/10/2015 - 11:00pm
Details: Betts seeks a motivated mechanic to service customer vehicles at its Truck Parts & Service branch based in Santa Fe Springs, California. Our mechanics are primarily focused on diagnostic, repair and replacement of suspension and related parts for heavy duty class 8 vehicles. Key activities include working on the undercarriage of trucks and trailers to complete repairs and installation of parts. Our successful candidate for the Mechanic position will be provided a competitive compensation opportunity that includes base salary and a comprehensive slate of employee benefits, including health insurance (medical, dental, vision, life/ADD, Flexible Spending Accounts), a retirement savings/profit sharing plan and other such customary benefits. Our ideal candidate possesses at least two years of demonstrated success performing similar repairs. A background in suspension, brake and related products is required. A commercial drivers license is a plus. Excellent communications skills and a commitment to a team environment are required!

Clinical Safety Associate

Wed, 06/10/2015 - 11:00pm
Details: Clinical Safety Associate – Boston, MA POSITION OVERVIEW: The Clinical Safety Associate will evaluate, review, and approve serious adverse event (SAE) reports from worldwide clinical sites participating in our client's trials in accordance with FDA and ICH guidelines, and Safety Management Plans. PRINCIPAL DUTIES AND RESPONSIBILITIES: Process domestic and foreign safety reports received from assigned studies, according to ICH-GCP guidelines, regularity requirements, SOPs, and departmental policies and procedures. Exercise judgment to assess incoming case reports and source documentation for seriousness and, completeness, accuracy, legibility, and consistency of information and perform necessary checks for duplicate cases. Serve as a liaison to external contacts such as investigational sites, field monitors, and other study staff around the world to obtain missing, discrepant or additional information/source document for each case using medical and regulatory knowledge. Collaborate with internal colleagues from Operations, Regulatory and QA, Data Management, CEC, and Scientific Staff (this is done to resolve issues and queries on cases). Interact with Medical Staff to ensure appropriate medical review and assessment is provided for assigned case reports. Maintain required documentation of all activities associated with securing information and producing reports. Manage department service standards and turnaround times related to processing submission to the sponsor, expedited reviews, and query follow up. Participate with identification and implementation of process improvement opportunities of the department. Maintain professional standards of conduct with particular attention to personal/behavioral, staff team work, and customer-staff interaction guidelines. Perform other duties and/or special projects as required and appropriate. DESIRED QUALIFICATIONS & EXPERIENCE: Bachelor’s degree AND 3+ years’ experience in Drug Safety or in a clinical trial related position. Working knowledge of ICH/GCP Guidelines. Knowledge in MedDRA/WHO Drug Coding. High level of proficiency in MS office products (Word and Excel). Proficiency in Adobe Acrobat and EDC applications. Sound attention to detail. Strong organizational skills. Strong sense of responsibility and an ability to work autonomously, as well as act as a strong team player. Displays ability to understand established procedures and communicate those procedures to others. Sound ability to communicate effectively in a matrix environment. Solid written and oral communication skills. Ability to multi-task. WORK ENVIRONMENT: Busy office environment with frequent deadlines. Why Kelly ® ? With Kelly, you’ll have access to some of the world’s highest-regarded scientific organizations—providing you with opportunities to work on today’s most challenging, research-intensive, and relevant projects. Our connections can lead you to innovative scientific pursuits you’ll be proud to help advance. We work with 97 of the Fortune 100™ companies, and found opportunities for more than 11,000 scientific professionals last year. You pursued a career in science to fuel your quest for knowledge and your desire to make the world a better place. Let Kelly fuel your career—connect with us today. About Kelly Services ® Kelly Services, Inc. (Nasdaq: KELYA, KELYB) is a global leader in providing workforce solutions. Kelly ® offers a comprehensive array of outsourcing and consulting services as well as world-class staffing on a temporary, temporary-to-hire, and direct-hire basis. Serving clients around the world, Kelly provided employment to more than 555,000 employees in 2014. Revenue in 2014 was $5.6 billion. Visit kellyservices.com and connect with us on Facebook , LinkedIn and Twitter . Download WorkWire ™ , a free career and employment resource iPad® app by Kelly Services. iPad is a trademark of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females, Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is committed to employing a diverse workforce.

Massage Therapist (OC)

Wed, 06/10/2015 - 11:00pm
Details: Provide spa guests with a comfortable and relaxing spa experience while ensuring the utmost safety for our guests. Provide therapeutic massage services and body treatments using different modalities. Maintain the highest level of customer service by providing guests with a broad understanding of current massage techniques and procedures. Cater to all spa guests using techniques customized to their unique needs. Maintain a clean, safe, and comfortable work environment for guests and staff. Complete services promptly in the time allotted while maintaining professional and courteous behavior to all guests and employees. Stock linens and operating supplies as needed. Performs other job related duties as assigned.

Title Clerk

Wed, 06/10/2015 - 11:00pm
Details: You're serious about your career, and rest assured you've come to the right place. At BMW of Monrovia, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future. So read on, and consider a rewarding career with Sonic Automotive, Inc. Purpose: Processes car deals. Verifies costs for the accounting department, including the costs of reconditioning and equipment add-ons, and handles the legal transfer of documents for the Department of Motor Vehicles. Duties and Responsibilities: • Processes all new and used vehicles for registration in the state in which they will be titled. • Prepares tax and title documents. • Submits all legal transfer work to the Department of Motor Vehicles. • Verifies that funds have been collected and the correct lien holder paid off before processing title applications. • Checks for accuracy in the application and ensures that all information is complete. • Prepares payoff checks for new vehicles and trade-ins. • Bills out all dealer trades and prepares Certificates of Origin. • Maintains a system to verify out-of-state titles. • Compiles and maintains a complete list of all outstanding title work. Reports to management on the status of any missing or problem titles and provides a current list of outstanding titles to the comptroller at the end of month. • Signs over titles for all wholesalers who have paid in full. Prepares a monthly report to management of any funds not collected from wholesalers due to missing or incomplete title work. • Processes/registers all vehicle warranties and extended service contracts, maintaining a log of all contracts processed and mailed. • Processes yearly renewal of dealer tags in conjunction with comptroller. • Stays abreast of title regulations. Attends seminars held by local licensing bureaus and any available training on title regulations. • Cross-trains others to handle title clerk daily responsibilities. • Conducts periodic training sessions for managers and sales personnel regarding title regulations and procedures and issues a written memo to managers and all sales personnel whenever regulations change. • Directs title runner in daily routines. • Maintains a professional appearance and a neat work area. Qualifications: • High school diploma or the equivalent. • Ability to read and comprehend instructions and information. • Valid drivers license and a good driving record. • Manual dexterity. • Good Judgment • All applicants must be authorized to work in the USA • All applicants must perform duties and responsibilities in a safe manner • All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license It's time to make the most important move of your career . From our cooperative, team-based approach, to our more than 1,000 internal advancements each year, it's easy to see the difference. When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.

Salesperson - Variable

Wed, 06/10/2015 - 11:00pm
Details: You're serious about your career, and rest assured you've come to the right place. At Beverly Hills BMW , a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future. So read on, and consider a rewarding career with Sonic Automotive, Inc. Sales Consultant Purpose: The vehicle salesperson is responsible for selling vehicles and meeting dealership gross profit, volume and customer satisfaction standards. This position includes four broad areas of activity: personal work habits, prospecting, selling and follow-up. Duties and Responsibilities: Realize that business is built on customer satisfaction and devote himself/herself to Guarantee satisfaction of customers. Determine each customer’s vehicle needs by asking questions and listening. Demonstrate vehicles (includes test drives). Deliver vehicles to customers. The delivery process ensures that the customer understands the vehicle’s operating features, warranty and paperwork, and it lays the foundation for customer loyalty. Establish personal income goals that are consistent with dealership standards of productivity, and devise a strategy to meet those goals. Report to the vehicle Sales Manager regarding objectives, planned activities, reviews and analyses. Keep abreast of incoming inventory, features, accessories, etc., and how they benefit customers. Work with the service department and body shop to ensure that vehicles are reconditioned as expected and on schedule. Attend sales meetings and training offered by the dealership and the manufacturer. Maintain a prospect development system. Maintain an owner follow-up system that encourages repeat and referral business. Review and analyze actions at the end of each day, week, month and year to determine how to better utilize time and plan more effectively. Understand the terminology of the automobile business and keep abreast of technological changes in the product. Know and understand equity and values, and be able to explain depreciation to the customer. Know and understand the federal, state and local laws which govern retail auto sales. Introduce customers to service department personnel to emphasize to them the quality and efficiency of service repairs and maintenance available in the dealership’s service department. Must follow all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor Qualifications: High school diploma or the equivalent. Ability to read and comprehend instructions and information. Valid in-state driver’s license. Professional personal appearance. Excellent communication skills. Ability to sell a minimum quota according to dealership standards. All applicants must be authorized to work in the USA All applicants must perform duties and responsibilities in a safe manner All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license It's time to make the most important move of your career. From our cooperative, team-based approach, to our more than 1,000 internal advancements each year, it's easy to see the difference. When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.

Fleet Maintenance Supervisor

Wed, 06/10/2015 - 11:00pm
Details: Student Transportation of America, Inc. is seeking an experienced Maintenance Shop Supervisor to support school bus operations. Job duties include: Responsible for the overall performance of day-to-day and unscheduled vehicle maintenance and record-keeping for the facility as designated by STA, federal, state and local policy. Oversee maintenance related invoices and month end requirements to ensure timely submission for your respective location Oversee effective Preventative Maintenance Program Participate in the planning of yearly maintenance financial requirement for your respective facility Perform thorough and accurate PM inspections and system field tests Perform emergency roadside services as needed Document repairs and parts on work orders completely and accurately Supply and maintain tools and work place so that shop conditions are neat and orderly Job may require on-call duty, extended hours, or weekend work All other duties as designated by the General Manager, Regional Director of Maintenance, or STA Senior Management. Student Transportation of America offers a competitive wage and benefits package and is an Equal Opportunity Employer.

IT Enterprise Architect

Wed, 06/10/2015 - 11:00pm
Details: IT Enterprise Architect As the Enterprise Architect at Panduit, a world-class provider of physical infrastructure solutions, your primary mission is to define the technical architecture design and strategy of the IT applications portfolio roadmap. You will provide input into functional business plans for the organization and ensure that each plan can effectively integrate with all aspects of the IT technical architecture. In this key role, you will engage with many parts of the entire global organization to ensure alignment with our global business strategy. This is an outstanding role offering new technology exposure, daily challenges, diverse learning environments, and opportunity for growth. Panduit is a world-class developer and provider of leading-edge solutions that help customers optimize their physical infrastructure through simplification, agility, and operational efficiency. Panduit’s Unified Physical Infrastructure (UPI) based solutions give enterprises the capabilities to connect, manage and automate communications, computing, power, control and security systems for a smarter, unified business foundation. Strong relationships with technology leaders complemented with its global staff and unmatched service and support, make Panduit a valuable and trusted partner. Are you self-motivated? Ambitious? Driven to work for a market leader? Looking for a position with a global company distinguished by its significant investments in research and development, innovative technology solutions, award-winning customer service, commitment to environmental excellence and future vision? If this seems to describe you to a tee, PANDUIT is hoping to give you the chance of a lifetime.

TIG Welder

Wed, 06/10/2015 - 11:00pm
Details: The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, genetic information or any other characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 844 895-8598 or email accommodation@aerotek .com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position. Seeking a TIG Welder for an opportunity in Palm Bay, FL. This person will be working off of blueprints and schematics doing TIG welding on stainless steel and aluminum. This person will work hand in hand with the deburr team and alongside the other welders. Candidates should be familiar with the following basic applications: TIG Welding methods & techniques TIG Welding of light gauge stainless steel of .021 thickness to .125 Assembly and fabrication practices Read and interpret routine welding and fabrication drawings Measurement reading (Tape, Calipers, Micro-meter) *Prefer someone that has sheet metal fabrication experience About Aerotek: Aerotek, headquartered in Hanover, Md., is a leading provider of technical, professional and industrial staffing services. Established in 1983, Aerotek is an operating company of Allegis Group, the largest provider of staffing services in the U.S. Aerotek operates a network of more than 200 non-franchised offices throughout the U.S., Canada and Europe. For more information, visit aerotek.com .

Investment Contracts Attorney

Wed, 06/10/2015 - 11:00pm
Details: The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, genetic information or any other characteristic protected by law. The Solutions Practice Group of Major, Lindsey & Africa is conducting a search for an Investment Contract Attorney for our corporate client located in Boston, MA. Position Description: Must have experience negotiating distribution agreements for mutual funds Seeking candidates with 3+ years of investment contract experience Experience in negotiating with fund attorneys. Negotiate sales and distribution agreements for the fund's shares. All interested and qualified candidates please send resumes to Damian Holthaus at or contact directly at 617.603.3526 .

Driver (Indianapolis, IN - Class A CDL)

Wed, 06/10/2015 - 11:00pm
Details: Summary: Drivers operate powered tractor trailer combinations over local, inter and intra state roads and highways in a safe and efficient manner in order to deliver/transport products to customers. Drivers may also return freight pick up from vendors to DPI facilities (back haul). Job tasks include performing pre-trip and post-trip inspections on trucks and equipment, securing loads in between deliveries using load bars, straps and bulkheads; unloading products onto docks and transporting to customer storage using hand trucks or pallet jacks. Drivers may be responsible for on-site set up and product display *. Essential Duties and Responsibilities: • Operate truck to transport, deliver and receive products to and from customer sites in a safe and efficient manner • Perform pre-and post-trip inspection on the truck and trailer for safe operation of vehicle • Communicate with supervisor to receive work orders, products, maintain delivery schedule, verify loads, report delivery issues and check-in during travel stops. May include use of a cellular phone or radio • Interact and communicate with customers and vendors to verify delivery loads, place or position products, receive re-loads or backhauls and complete transaction documentation • Unload products from trailer and deliver to customer storage facility using manual and powered pallet jacks • Read and interpret work orders, safety instructions and manuals • Apply knowledge of product and temperature sensitive protocols when transporting, re-loading and securing product for transport • Maintain manual or electronic log books according to Interstate Commerce Commissions regulations • Secure trailer during stops using chock blocks • Apply knowledge of commercial driving regulations and skill when maneuvering vehicle in all situations • Apply knowledge of product and storage shape and sizing for optimum stacking and storing of products and goods Other Duties and Responsibilities: • May assist in minor repairs to truck or trailer • May use weather specific tools such as snow shovels to clear pathways and door openings in certain regions during colder weather • May prepare paperwork and labels for product to be returned, assure product is in re-sellable condition, and may sort, stack and arrange product for return. • May be called upon to deliver product to customer distribution sites in addition to retail sites (referred to as “cross-dock”) • May be called upon to return product to stock (RTS) • Other duties may be assigned to fulfill DPI’s objectives

CRA - Clinical Research Associate - Home Based Regional Monitor

Wed, 06/10/2015 - 11:00pm
Details: In House and Home Based Regional Monitors (CRA) 50%-70% travel Our client is in need of in house and Home based regional CRAs with excellent communication skills to monitor active Phase II and III Clinical Trials at clinical research sites. Interface with cross functional teams - project management, data management, medical affairs. Meet with investigators and conduct site visits. GCP guidelines work to increase enrollment

Water Treatment Engineering Specialist

Wed, 06/10/2015 - 11:00pm
Details: Talascend is currently seeking a Water Treatment Engineering Specialist for a contract opportunity located in Frederick, MD. PRIMARY RESPONSIBILITIES: Engineering Specialist assigned to the Water Treatment Manager responsible for proposal development, system design, equipment specification, installation, and commissioning of water treatment systems especially as they pertain to Power Plant applications. The specific duties include providing direct support in conceptual design, performing water balance calculations, generating water balance flow diagrams, preparing specifications, evaluating bids, reviewing supplier documents, and providing on-site support of system construction and commissioning. Ensure engineering designs and equipment selections are consistent with project technical requirements, scope book, codes, and estimate. Other duties include performing operating and maintenance cost calculations based on estimated chemical quantities, supporting plant licensing efforts with technical calculations, and incorporating lessons learned from previous system commissioning into future design and specification efforts. The selected individual will participate in meetings with Clients, Senior Management, Projects, and Suppliers as needed to reconcile equipment design, evaluate bids, review supplier documents, and commission the systems in the field.

.NET Developer

Wed, 06/10/2015 - 11:00pm
Details: The .NET Developer will provide operations reporting, analysis, and research that are both timely and accurate. Recommend productivity improvements and cost reductions. Implement approved operation changes and conduct periodic reviews and audits for ensuring ongoing success. Responsibilities for .NET Developer: Support the Operations website on the Intranet by developing new applications, troubleshooting existing issues, and handling administrative requirements. Development of new web based reports and applications within .NET Framework. Transition of existing .asp reports and application to .NET Updates and maintenance supporting existing .asp reports and applications Document and communicate new and existing website functionality, technical and user interface. Development and maintenance of MS SQL stored procedures and SSIS packages. Provide analysis and data support for field requests. Develop new processes and formulate recommendations to management. Implement approved operation changes and provide follow up reviews and audits to ensure continued success. Coordinate with team members on group projects. Develop project management skills. Requirements for .NET Developer: Bachelor’s degree in information technology, computer information systems, engineering, or related area. Web development experience within .NET Framework. Working knowledge of web development using MS Visual Studio Understanding of MS SQL Server and experience working with stored procedures in web development. Demonstrated statistical and analytical problem solving skills. Ability to travel as needed. Preferred qualifications for .NET Developer: 3-5 years’ experience in web development, preferably in the transportation industry. Multiple coding language experience, including C#, vbScript, JavaScript, jQuery, HTML5, and CSS Experience with development of mobile apps Experience with SQL Server Reporting Services, report development and deployment. Experience with VBA, related to Excel macros. Knowledge of PC and/or mainframe computer applications .

Senior Software Developer (ABT00001505)

Wed, 06/10/2015 - 11:00pm
Details: DuPont has a rich history of scientific discovery that has enabled countless innovations and today, we're looking for more people, in more places, to collaborate with us to make life the best that it can be. Pioneer Hi-Bred, a leader in plant biotechnology delivering advanced plant genetics to farmers, is seeking a Software Developer to meet ongoing analytical systems research software needs. We are developing leading-edge software to support the research effort for various crops in all Pioneer markets. We are looking for creative individuals with critical thinking skills to develop robust and innovative solutions to complex problems in an evolving research environment. Duties and responsibilities: The successful candidate will have the ability to work independently or on a SCRUM team using C#, JQuery, Bootstrap, AngularJS, SQL, etc, to develop and deliver web applications that enable research. The candidate will work with the client researchers and the project team to design and develop multi-tier web applications to meet these needs in a heterogeneous environment. The candidate will help to establish and maintain system infrastructure such as application and build servers.

Finance Manager-Retail

Wed, 06/10/2015 - 11:00pm
Details: Our organization is seeking a Finance Manager for an enterprise of over 6200 employees. The position is responsible for analyzing the business results of our retail store operations and supporting functions, providing monthly financial statements and commentary, making recommendations for cost savings and developing costing/pricing models with the operations team. Successful candidates will possess personal qualities of integrity, credibility and a commitment to our organizations mission as well as the following qualifications and skills: The Finance Manager will work closely with senior leaders and staff in retail operations by providing FP&A activities including: financial analysis and reporting, forecasting and business partnering to improve operations profitability

Sr. Front End Web Developer/Designer

Wed, 06/10/2015 - 11:00pm
Details: 1105 Media is looking to hire a full time, permanent Front-End Web Developer (mid-to-senior level). To view some of the sites we produce, please visit: https://visualstudiomagazine.com https://techmentorevents.com https://awsinsider.net https://live360events.com/events/orlando-2015/home.aspx

Accountant

Wed, 06/10/2015 - 11:00pm
Details: Title: Accountant in Chicago, IL Our client is looking for an individual for a contract to Accountant job in Chicago, IL. You must have experience with accounts payables, accounts receivables, account reconciliations, bank statements, expense reports, and general ledger entries. You must also have advanced Microsoft Excel skills. Three years of experience is a required. This is a great opportunity to work for a very well-known organization. Staff Accountant Job Responsibilities: • Assists in the preparation of various financial reporting and analysis • Responsible for monthly expense report preparation and analysis • Research and analysis of various P&L accounts • Prepare monthly balance sheet reconciliations • Responsible for cash management • Responsible for month end closing journal entries Requirements: • Bachelor’s Degree of Accounting degree is required • Must have general accounting knowledge • 3+ years of experience in an accounting role • Advanced Microsoft Excel skills are required • Must be a self-starter If you are interested in this contract Accountant job in Chicago, IL or other accounting opportunities then click “apply” below and apply online at www.accountingprincipals.com.

Assoc I, Assembly (2nd Shift)

Wed, 06/10/2015 - 11:00pm
Details: JOB TITLE: Assoc I, Assembly At Cardinal Health, we're developing the innovative products and services that make healthcare safer and more productive. Join a growing, global company genuinely committed to making a difference for our customers and communities. Function: Manufacturing Family: Assembly What Assembly contributes to Cardinal Health Performs a variety of tasks ranging from repetitive to non-repetitive production to put together component parts to make assemblies, sub-assemblies or completed units, using standard operating procedures. May conduct quality inspections on processing line in accordance with quality specifications.

Network Support Engineer

Wed, 06/10/2015 - 11:00pm
Details: Industry: Telecommunications Job Location: San Jose, CA Job Title: Network Support Engineer Job Duration: 18 Months [Possible Extension] Description: This position is an technical support role responsible for troubleshooting network related issues in different Datacenter switching platform switches including nexus 7k, 5k, 3k, 9k. The ideal candidate will be self-driven and have expertise in Datacenter Technologies (OTV, Fabric Path, VPC), as well as customer support experience. Educational & Preferred Background Required Qualifications: Bachelor's or foreign degree equivalent in Computer Science, Computer Engineering, Electrical Engineering, or related field and 5 years of post-baccalaureate, progressive experience in job offered or related occupation OR Master's or foreign degree equivalent in Computer Engineering, Electrical Engineering, Computer Science, or related field and 1 year of progressive experience in job offered or related occupation. Determines methods and procedures on new assignments. The person may be required to provide guidance to lower level engineers. Requires in-depth knowledge of the following areas: Data Center Networking and Data Center Products. Demonstrated networking experience including TCP/IP and Routing Protocols. Troubleshooting experience using finisar, wireshark, or other protocol analyzer. Experience or Certifications in one or more of the following is preferred- CCNA, CCNP, CCIE Prior customer support experience is preferred. Minimum Qualifications : The successful candidate should have the following experience, skills and capabilities: Working knowledge of Networking, products and protocols Strong analytical and troubleshooting skills Proven crisis management skills and ability to handle critical customer issues/problems Able to determine problems and deliver known solutions with a high level of customer satisfaction Ability to determine root cause and resolution for previously unknown problems Works on problems of moderate to wide scope and moderate to high complexity where analysis of situations or data requires a review of identifiable factors Successful at exercising judgment within defined procedures to determine appropriate action Good verbal and written communication skills Ability to work effectively with and provide guidance to other members of the work group Promotes and solicits ideas within TAC team(s) Role & Responsibilities: Customer Support Engineer position for the Data Center Switching team having the following responsibilities: Provides second/third level technical support for Nexus 9K, Nexus 7K, 3K, 4K and 5K/2K suite of switches (both hardware and software) to Cisco customers, partners, account teams, and other TAC engineers via phone/email/remote login tools, consultation to independently troubleshoot & debug product problems Applies analytical skills and technical knowledge to solve product and network problems of moderate to high complexity Provides technology/product training and intellectual property material as required Effectively utilizes moderate to complex lab setups to recreate and solve problems Submits complete and correct Defect reports in area of expertise Acts as a technical expert and provides support on a world-wide basis Interacts across TAC teams and development teams at peer level Receives minimal supervision and receives no instruction on routine work and general instruction on new assignments

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